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In This Issue: Viva Recycling: Reflecting on Conference 2017...1 President’s Message. . .......................................2 Calendar of Events...........................................2

The Report

Conference Sponsors........................................6 Welcome Our Newest Members!. . ......................9 Meet WSRA’s 2017-2018 Board Leadership and Newest Board Members.............................10 Food Waste Prevention Workshops. . ..................11 A School’s Journey through Waste to Green School Certification................................12 My Favorite Environmental Books.. ....................13 Waste Management Multicultural Event Outreach................................................14 Spokane Valley awards Waste Management 10-year contract for collection services.. ............15 Cedar Grove™ Creates Local, Organic Food Model.........................................16 Waste Less. Save More: T-Mobile. . .....................17 Thank You Precious Metal Partners! . . .................18

Viva Recycling: Reflecting on Conference 2017 On May 7-10, recycling industry professionals from throughout the Pacific Northwest, Canada and the US gathered for our 2017 Conference & Trade Show at the Red Lion Hotel in Pasco, WA, centered on the theme, “Viva Recycling.” Conference participants engaged in inspiring and thought-provoking educational sessions, reconnected with colleagues and friends and celebrated the accomplishments of our 2017 Recyclers of the Year and Hall of Fame Inductees! Highlights We kicked off the conference on Sunday, with some great activities to explore the beautiful Tri-Cities area. Over 20 people participated in our annual golf scramble, Weapons of Grass Destruction, at Sun Willows Golf Course. Those not out on the greens, went on a bus tour of four Tri-Cities wineries led by a wine expert. That evening, attendees enjoyed perfect weather along with a delicious dinner in the beautiful courtyard at the Pasco Red

Lion. This was a great way for attendees to network and familiarize themselves with our venue and kick off the 2017 conference. We welcomed vendors from all aspects of the recycling and waste reduction industry to this year’s exhibit hall. Vendors came from all over the country including Washington, Oregon, Michigan, North Carolina, Colorado, Arizona and across the border from British Columbia. WSRA’s Board of Directors, voted on the 2017 Best Booth award, with the honor going to WSRA Silver Member, Recology CleanScapes.

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President’s Message Dustin Bender, Sunshine Disposal & Recycling, Greetings! I suspect that you are all enjoying a busy summer of outdoor activity, fun vacations and hopefully mixing in some relaxation. It’s hard to believe that the Annual Conference and Trade show was over two months ago. Thank you all for attending and contributing to the success of this year’s event. The presenters and applicable content was well received by those of you that commented and I hope that everyone found a source of professional and personal value to take away from the sessions, key notes, plenary and networking opportunities. The board of directors and WSRA’s staff have just wrapped up our annual retreat. We spent a great deal of time reviewing all the valuable input that was shared by you, the experts, at the Table Topics session held during this year’s conference. A three year strategic plan is now just a couple of meetings from completion and it will help guide WSRA toward growth and continued pertinent programming for WSRA’s members and our industries. Thank you all so much for providing your knowledge and thoughtfulness to this process!

WRED events continue to be a big part of perpetuating WSRA’s mission to lead, educate and reach out to members of our association, prospective members and unaffiliated stakeholders. June’s event at the Port of Tacoma was another fantastic opportunity to see critical components of infrastructure that support not only the recycling markets but regional commerce as a whole. Our July 27th event at the Composite Recycling Technology Center in Port Angeles, WA was an informative and inspiring look at an innovative facility that is processing composite material into new products. Our upcoming September WRED event is a partner event with WORC exploring the path of food to compost and back again. You can find all of these events on the WSRA website. There is plenty going on at WSRA and all of us as members of this association are playing a significant role in the success of the activity mentioned. As members, we can speak to the value of our affiliation with WSRA and understand that value brings to each of our professions.

Dustin Bender, WSRA President

This is a great message to share with your network of colleagues that would also find value in becoming a member, sponsor and an event participant. Please help us spread the word! Thank you on behalf of your Board and Staff for sharing your valuable time and resources in support of WSRA.

Calendar of Events

Calendar of Events

WRED Events Register at


REGISTRATION NOW OPEN! WRED Event with WORC: Following the Food Through the Composting Process September 2017

The Report >> Viva Recycling: Reflecting on Conference 2017 (continued from page 1) On Monday evening, attendees joined vendors in the exhibit hall for our Silent Auction Soirée. Competitive bidding on silent auction items and enjoying delicious hors d’oeuvres made for a fantastic event resulting in over $3,600 raised to support WSRA. Attendees were also able to sample some of the local flavor with Badger Mountain, Purple Star and Bookwalter Vineyards all joining us at the Red Lion for wine sampling. From the vineyard to the glass, some of the bottles sampled were filled just that day! Over 30 knowledgeable and engaging speakers from all facets of the industry led our attendees in discussion about the latest topics and trends including organics contamination, starting a community tool library, reducing food waste, climate impacts of materials and waste, state-wide product stewardship programs, legislation, policy and rulemaking, waste diversion, compost programs in public housing, engaging activities to reach youth and metrics and measuring success in our industry. We also held our first ever repair café workshop, which was a great success thanks to the presenters and volunteer fixers local to the Tri-Cities area. On the final evening, participants dressed to impress for an evening of celebration and bidding at our annual Awards Gala Banquet, where we honored our 2017 Recyclers of the Year and Hall of Fame inductees and auctioned off some incredible items during the live auction!

Sessions We heard repeatedly through session evaluations and verbal feedback that this year’s breakout sessions left participants inspired and equipped with new tools to take back and use in their own work. This year the breakout sessions were split into five tracks; Education, Operations, Policy, Markets and Reuse. List of Articles

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Charlie Maxwell inducted into the Recycling Hall of Fame WSRA pulled off the surprise of the decade at our Annual Awards Gala when WSRA President Dustin Bender, WSRA Board Member Jack Bradbury and WSRA Executive Director Anne Piacentino presented longtime WSRA Board Member Charlie Maxwell with the association’s highest honor, being inducted into the Recycling Hall of Fame.

“Charlie Maxwell exemplifies service and passion in this industry, the WSRA, and in every aspect of his life and it was very special to share this moment with him and so many of his friends and colleagues,” says Anne Piacentino. A very special moment indeed and another round of congratulations to such a well deserving inductee. The Recycling Foundation We took time during the banquet to build support for the Recycling Foundation, who generously supported the 2017 Student Guest program and recent capacity building efforts for WSRA.

Keynote speaker Jordan Figueiredo with the Ugly Fruit and Vegetable Campaign kicked off the conference with an inspiring and educational look at the sobering facts about food waste in the US as well as opportunities to tackle prevention and outreach. One attendee raved about the presentation “Great resources were provided. Excited to see WSRA bringing this topic to the conference.” And others described it as a “great presentation with helpful info on how to get involved” and “so terrific!” In our plenary session “These Times they are changing... How can we be a part of it?” we presented a table-topic forum for brainstorming issues impacting the industry and how to plan for the future of not only the recycling industry, but WSRA as well. Attendees cont. on pg. 4 >>

Once again this year, attendees “raised the paddle” and helped collect more than $6,000. The funds help The Recycling Foundation continue to promote education and research about recycling and its benefits, foster recycling content procurement, waste reduction and reuse and to support recycling educational activities.


>> Viva Recycling: Reflecting on Conference 2017 (continued from page 3) gathered around tables, each with a table lead who facilitated the discussion around a few key questions. Feedback and knowledge shared during this session will be infused into the WSRA’s Strategic Planning process for focusing on the work of the association over the next three years. On Wednesday morning our closing keynote address focused on the timely subject of prioritizing inclusion in multicultural project planning, implementation and evaluation. “I think this conversation is extremely important, and would love to hear more. This could be a WRED event or symposium or the next conference!” said one attendee. WSRA members, Gerty Coville with King County Solid Waste, Socorro Medina with Seattle Public Utilities and Eugenia Bogazzi with ECOSS shared their best practices, lessons learned and calls to action for fellow attendees on making sure as an industry, we are working toward cultural competency and inclusion across the board.


new to the field, I think that the WSRA Conference was a valuable experience. The diversity of projects throughout Washington was interesting to learn about, and I am excited to see new innovations and ideas as I become more involved. My biggest take-away from the conference was that I was able to observe the scope of work for many different facets of the solid waste field. This is most valuable to me because it has given me more insight into what shape I want my career to take, and what direction I want to work towards. And most importantly, this conference helped me feel more confident in pursuing this line of work!

Alan Garvey University of Washington Recently I had the distinct pleasure Back from left: Linh Nguyen, Whatcom Community College; Jessica Ausel, Graduate, University of Wisconsin Platteville; Gretchen Sandau, Portland State and honor to attend the 2017 University; Washington State Recycling Front From Left: Lucy Pierce, The Evergreen State College; Alan Garvey, University of Washington; Jihan Grettenberger, Western Washington University; Association’s Annual Conference Camille Shelton, Graduate, WSU Vancouver and Trade Show as a student guest. 2017 Student Guest Highlights I had a wonderful time spending a few days Thanks to the generous sponsorship from The geeking out with other people who are just Recycling Foundation, WSRA welcomed seven as excited about recycling as myself. The first student scholarship recipients from colleges thing I noticed was how welcomed I was by and universities around the Pacific Northwest the WSRA staff, student guest mentors and and beyond, to attend the conference, conference volunteers. I have been to several expanding their professional networks and conferences and trade shows and never have preparing them for a future career in the field. I felt so comfortable and supported. I was also struck by every member’s excitement to WSRA’s Education Committee kicked off the meet with student guests and their wiliness to student’s experience on Sunday with a quick connect us with industry leaders. During the orientation and a welcome from past Student conference, I connected with many amazing Guest scholarship recipients, Kirsten Miller and and talented waste management experts who Colleen Minion. The students then jumped were genuinely interested in my future career right into networking with fellow attendees plans. My overwhelmingly positive experience during the First Time Attendee Scavenger of the WSRA conference has showed me that Hunt, ending at the hotel’s courtyard for the I am on the right career track and that an welcome celebration. entire industry is ready to welcome the next Our 2017 Student Guests each shared their generation of waste management leaders. I experiences and thoughts about the 2017 look forward to attending the upcoming WRED conference: events and I hope to attend next year’s WSRA Conference and Trade Show. Thank you WSRA Jessica Ausel, Graduate and the Recycling Foundation for making this University of WisconsinPlatteville opportunity possible. The 2017 conference in Pasco was my first experience with the WSRA, and I met many great individuals that are inspirations for the field of solid waste management. Being

The Report Jihan Grettenberger Western Washington University It was my first WSRA conference and I am already excited to go back next year! From the start, I could sense the passion and commitment to the world of waste as people included us students in all of the talk on waste management. Food recovery, diversion, policy change, contamination and a visit to a landfill. What more could I have asked for in a threeday span? Everyone happily shared stories and answered my questions. I even met someone who also takes pictures of waste bins when she travels! A huge thanks to the event organizers, sponsors and all of the attendees who welcomed me and others into the waste management community. The conference reconfirmed my desire to work in this field and left me inspired to continue my graduate work as an environmental educator. Linh Nguyen Whatcom Community College It has been a great experience attending the WSRA 37th Annual Conference as one of the Student Guests in Pasco, Washington, where I was even more inspired about recycling by many friendly and sharp environmental specialists, expertise in solid waste division and house property management. Personally, I think this conference was very well organized and very successful. Several of the sessions, delivered by different organizations which I attended had been very informative and insightful on their particular subjects. The informative and valuable sessions have extended my understanding on some of the challenges in the recycling industry in Northwest counties. I’ve learned and understood a better way of coordinating the useful information from the conference with my Sustainability Club and friends at Whatcom Community College, Bellingham. The comprehensive knowledge opens my eyes to a new perspective of the industry and motivates me to further devote myself into the sustainable development. Lucy Pierce The Evergreen State College If I had to summarize my experience at the 2017 WSRA Annual Conference and Trade Show with one word it would be discovery. I gained valuable insights into the industries List of Articles

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of recycling, composting, landfills and waste streams throughout the breakout sessions focusing on successes, mistakes, best practices and innovative strategies. I reaped many benefits during the conference: learning industry hot topics, networking with individuals from the private and public sectors, as well as planning for the future of the WSRA during the plenary session. I am tremendously grateful for the opportunity to attend the WSRA as a student guest. I was particularly overjoyed by the compassion and openness the attendees demonstrated towards the student guests. I plan to continue a relationship with the WRSA because I envision great success for the organization and its committed members. Gretchen Sandau Portland State University For this being my first WSRA conference, it definitely lived up to what I had heard about the conference. Attending was such a valuable and fun experience for me. I enjoyed going to the different sessions- particularly the one about composting in multi-family complexes, attending the key note speaker at the beginning and the closing note address. I left feeling inspired and wanting to bring what I learned into my workplace. It was great to hear about all the different work being done throughout the state and how we at Clark County are playing our role in the greater picture of the Washington materials management picture. It was so wonderful being there as a student too. Everyone was so nice and welcoming, I felt like people genuinely wanted to learn more about me and to help me in my career path. Overall it was a rewarding experience and I can only hope to attend another WSRA conference in the future. Camille Shelton, Graduate Washington State University-Vancouver Through attending the WSRA conference this year I was given the incredible opportunity to network with professionals, learn from my fellow student peers and engage in several informative and useful round table discussions. The keynote speaker was a major highlight for me, his campaign has truly inspired me to work toward changing the cultural stigma around cosmetically flawed produce. After the conference, I came away with several useful outreach tips and tricks of the trade. I am very

grateful for receiving the scholarship and being provided this opportunity.

Thank you The planning of our annual Conference & Trade Show is almost a year long process involving dedicated volunteers from many WSRA committees. Margot Keany, doxo, Inc.; Alli Kingfisher, WA Dept. of Ecology; and Abby Hart, Republic Services, lead our Conference Committee, the group that works almost year-round to bring forth exceptional content, great networking opportunities and fun for all attending. This group did an exceptional job planning for this year’s conference and continue to make it a successful event year after year. Additionally, our conference would not be possible without the creativity, time and energy put forth by the members of the Awards, Education, Golf and Member Connections committees, as well as the incredible work of our event volunteers, speakers and moderators. Thank you to all of our volunteers who helped plan and execute this event from the first day of brainstorming to the last day of the conference. We can’t thank you enough for your support, creativity and energy! WSRA would also like to thank our generous conference sponsors and Precious Metal Members for contributing to the overall success of the conference and thereby supporting our mission to provide leadership and education that fosters the expansion, diversity and economic vitality of recycling in support of sustainable resource management. For the complete list of all who sponsored our conference, see pages 6–8.

Session presentations are available on Find photos from our Conference and Awards Gala on the WSRA Facebook Page.


Conference Sponsors Conference Sponsors Presenting Sponsor



The Report

Conference Sponsors Champions

Yakima Waste and Disposal

Lakeside Disposal


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Conference Sponsors Partners Empire Disposal


Empire Disposal

Sound Disposal


Colton Equipment

The Report Welcome Our Newest Members!

Welcome To Our Newest Members! DTG Enterprises PO Box 14203 Mill Creek, WA 98082

GreenSheen Paint 1281 W. Dartmouth Avenue Englewood, CO 80110

Shawnda Anderson (425) 549-3000

Kevin Callahan (303) 514-3955

Lopez Solid Waste Disposal District PO Box 922 Lopez Island, WA 98261

Naslund Disposal Service 2809 Turning Pointe Loop Clarkston, WA 99403

Paul Andersson (360) 468-2555

Larrah Charlo (509) 758-5755

Patricia Liu Individual

Jeanine SanClemente Individual

Whether you call it Drywall, Gypsum Wallboard or Sheetrock, its all 100% recyclable to us!

NEW WEST GYPSUM 190 F Building, 8657 South 190th St, KENT, WA Mon-Fri 7 am-5 pm


New or Used No min or max Open to the public Credit cards accepted LEED certification available


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Meet WSRA’s 2017-2018 Board Leadership and Newest Board Members The WSRA Board of Directors recently elected its officers for the 2017-2018 year. Six qualified and passionate candidates have been elected to the Executive Committee in the following positions:

WSRA welcomes two individuals, new to the board for the 2017-2019 term: Patrick Malloy Patrick is a Resource Conservation Specialist with the King County Housing Authority. He has been active with WSRA since 2006 and has attended numerous events. He is looking forward to getting more involved in member engagement and recruitment.

President: Dustin Bender Vice President: Lisa Sepanski Secretary: Abby Hart Treasurer: Peter DuBois Assistant Secretary: Margot Keany Assistant Treasurer: Alli Kingfisher Congratulations to the newly elected and re-elected directors joining the WSRA Board, who started their two-year terms on July 1, 2017. Please join the staff and current board members in thanking these individuals for their passion and willingness to serve the association.

Michelle Metzler Michelle is Manager of Public Education and Outreach with Waste Management Pacific Northwest. She has been involved with WSRA since 2015, when she moved from Oregon. Previously she has served on the board of AOR and served as their Education and Conference Chair.

“We welcome these board members to WSRA. Our board members play a significant role in helping lead the strategic direction for the association and leading many of our committees. We are so appreciative of the time that they spend working on behalf of WSRA and the recycling industry in Washington state.” Says Anne Piacentino, Executive Director of WSRA. Those who were re-elected to the WSRA board for the 2017-2019 term include: Candy Castellanos, Individual Member; Peter Dubois, Clark County Public Health; Abby Hart, Republic Services; Margot Keany, doxo, Inc.; Kevin Kelly, Recology CleanScapes.

Submit an article to the next issue! Share your company’s news, achievements, upcoming events, personal life updates and more with other WSRA members by submitting an article for the next issue of The Report! This is a great opportunity to inform and inspire other WSRA members by showcasing your or your company’s recent news. To submit an article, simply follow the Article Guidelines.

Advertise in The Report



In This Issue: Join WSRA for our 35th Annual Conference & Trade Show ........................................ 1 President’s Message ............................................... 2 Calendar of Events .................................................. 2 Conference and Event Sponsors ............................... 5 WSRA Announces 2015 Recyclers of the Year and Recycling Hall of Fame Inductees ............................. 7 Recycling Hall of Fame ............................................ 10 The Mania is Back! Bothell Community Invited to Sustainamania Event on June 6............................ 11 Welcome Our Newest Members! ............................... 11 WSRA Hosts Inaugural Professional Development Training on Topic of Cultural Competency ................ 12 Restaurant Rescue ................................................. 13 Seattle Central College and Recology CleanScapes Sort it Out to Increase Waste Diversion..................... 14 Bring Your Bag! Plastic Bag Reduction Policy Coming to Kirkland March 2016 ............................... 15 Olympic Technology Resources ................................ 15 Threadcycle campaign encourages donation of all clothes, shoes, and linens ....................................... 16 Washington State Residents Give a Thumbs Up to Clothing Recycling .............................................. 17 Recology CleanScapes Opens Customer Service Center & Retail Store in Burien ................................ 18 Good News for Foam Recycling! ............................... 18 Ecova’s New Waste Manager Module Will Help Clients Shrink Waste For 2015 .......................... 19 Magnum’s 2014 Environmental Savings .................... 19 Members on the Move ............................................ 20 Members Give Back ................................................ 21 Thank You Precious Metal Sponsors!......................... 22

The Report Join WSRA for our 35th Annual Conference & Trade Show WSRA’s annual conference and trade show is always a prime opportunity to connect with colleagues, clients, and friends in one place. The strong agenda delves into many pivotal issues facing our industry, and this year’s conference also boasts more breakout sessions, workshops, and networking opportunities than in previous years. We’re really looking forward to seeing all of you at the historic Davenport Hotel on May 17–20th in Spokane! Leading the Way to Zero Waste This year’s theme is “Leading the Way to Zero Waste,” and we are thrilled to welcome Sue Beets-Atkinson, President of the United States Zero Waste Business Council, and Corporate Sustainability Manager at SBM as our opening keynote speaker. Beets-Atkinson brings to the conversation a wealth of experience in designing and implementing large and complex recycle programs across the country, and her keynote address will offer an invaluable perspective on zero waste planning. Meet Your Exhibitors Following the opening keynote address on Monday morning, conference attendees will have a unique opportunity to meet our 2015 exhibitors in a fun, relaxed format: Vendor Speed Networking! This new session is designed in a speed dating format to help

For more information: or (206) 244-0311. Single Ad you match a face with a name or company, participate in genuine dialogue, and have some fun! This truly is a networking opportunity rather than a time to present and promote specific products or services. You will also be entered into a VIP raffle drawing and receive a thumb drive with contact information for all participating recycling professionals and vendors. Come with your smile on, but your collateral off!

cont. on pg. 3 >>

E-mail your completed article and separate photos to We look forward to sharing your news with other recyclers!

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The Report Food Waste Prevention Workshops Mary Harrington, Washington Department of Ecology Organics Lead, According to the 2015/2016 Washington State Waste Characterization Study, an estimated 17 percent of Washington’s disposal stream is food— that’s an estimated 779,555 tons of food going to the landfill. Of that, just under half, 374,490 tons, were estimated to be edible when thrown away, while 405,065 tons were estimated to be inedible. Landfill disposal of edible food represents a total waste of the resources required to grow and deliver the food (such as water, land, fertilizer, labor and fuel). Disposing of edible food is a missed opportunity to get that food to distribution outlets, such as food banks and pantries. Landfilling food also increases the amount of methane gas generated by landfills. The methane increases Washington’s greenhouse gas footprint.

To reduce the disposal of food and improve diversion, this summer and fall the Washington Department of Ecology is sponsoring six workshops across Washington. The workshops will discuss the disposal numbers, the tools available to reduce food waste and the infrastructures to capture edible food and better manage the inedible food. The workshops are intended for local government staff who work on waste reduction, recycling and composting, Health Department staff who work with food, and people working with or for food recovery organizations. There is no charge to attend, but space is limited. We encourage signing up early. See the agenda and register for a workshop.

The Composting Cycle – From Food to Farm and Back Again

September 28, 2017 Marysville, WA

Visit for more information.

Additional Sponsorship Opportunities Available!

Sponsored By:

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A School’s Journey through Waste to Green School Certification Kari Ann Elling, Environmental Educator, Pierce County Planning & Public Works, Narrows View Intermediate School in the University Place School District is Pierce County’s newest Washington Green School, with bronze and silver level status. Seventh graders rolled up their sleeves, pulled on gloves and dug deep into their school’s waste to learn about waste reduction and recycling. Their journey began with lessons from Pierce County’s environmental educators. First, they learned about the natural resources that are used to make the paper, cans and plastic bottles at their school. Then they sorted their school’s waste to determine how they were managing those materials. The results from this initial waste sort showed that 37% of their school’s garbage was actually recyclable and that a lot of uneaten food was being wasted. Surprised by this data, the students worked to brainstorm solutions to these problems.

Two months later the students performed a second waste audit and learned that their creativity and hard work had paid off. Only six percent of their school’s garbage contained recyclable items! In May, the Green School Club presented their findings to the Pierce County Solid Waste Advisory Committee (SWAC). During the presentation, Emma, a 7th grade student, shared the following: “Earth is being hurt regularly nowadays, from improper recycling and other things. We want to make Narrows View Intermediate better, but more than that, we want to make the University Place community better as a whole. Many families have at least one student at Narrows View Intermediate, and by explaining this to the students, the students can explain to their families, and the families can spread the message, too. Recycling and waste reduction are important, and we want to encourage it. We, like so many others, want to give the Earth a helping hand.”

They came up with several campaigns and projects to reduce waste and keep recyclable items out of the garbage:

Pierce County applauds these 7th graders and their teachers for taking action to reduce waste. Way to go Narrows View Intermediate!

• Gave presentations about recycling and waste reduction to 5th and 6th grade classrooms • Monitored the recycling and garbage bins at lunches • Created morning announcements called “green reminders” • Held contests for 5th and 6th grade classrooms to see who was best at sorting waste and recyclables • Performed skits at lunch to educate students • Promoted a “share box” during lunch to prevent uneaten, wrapped food from being thrown away • Created posters and put them up throughout the school

“I used to throw away my reports and corrected homework but now I recycle them.” Narrows View 7th grader, after his first-hand experience of sorting and analyzing his school’s waste.

• Formed a Green School Club that meets weekly

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The Report My Favorite Environmental Books Sharon Hlavka, Green Solutions,

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Ernest Callenbach

A.R. Ammons

One of the happy conditions in Ecotopia are beyond the technical or resource reach of our society.

The outrageously titled “Garbage” is wise, eloquent and exuberantly argumentative.



Desert Solitaire

The Necessary Revolution

Edward Abbey

Peter Senge

Both rude and sensitive, “Desert Solitaire” became the focus of a nationwide cult.

How individuals and organizations are working together to create a sustainable world.



The World WIthout Us

The Ecology of Commerce

Alan Weisman

Paul Hawken

This is a text that has a chance to change people, and so make a real difference for the planet.

A declaration of sustainability.

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Waste Management Multicultural Event Outreach John L. Chelminiak, Senior Manager, Public Sector Partnerships, Waste Management, Waste Management is committed to serving all residents in the communities we serve—not just residents that speak English. As part of our strategy to serve all customers in Snohomish County, Waste Management is hosting recycling education booths at cultural community events and ethnic grocery stores to engage customers that speak Spanish, Chinese and Korean.

These events and centers provide a unique opportunity for multicultural and multilingual customers to ask questions directly of trained inlanguage staff, as well as gather the latest tools and resources for increasing recycling and composting at home. Simultaneously, cultural community events or outreach at cultural central locations present a unique opportunity for Waste Management to learn more about customer recycling behaviors and barriers, as we closely engage with them in one-on-one conversations.

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In 2017, we’ve hosted two multiday ethnic grocery store events and have several more planned for the year. In February, we spent three days at H Mart in Lynnwood, where nearly 50% of the shoppers spoke only Korean and around 10% spoke only Chinese. Having multilingual staffers offered

a great opportunity for customers to ask questions about recycling without worrying about the language barriers. Some shoppers even told the team that they were too shy to call Waste Management to ask questions because of the language barrier. Shoppers appreciated the in-language additional information in the recycling guidelines. Some of them expressed that they learned a lot about recycling through the guidelines and requested more guidelines because they wanted to inform their family members who did not speak English of the recycling principles. Learn more about our work with the multicultural communities we serve at

The Report Spokane Valley awards Waste Management 10-year contract for collection services Tami Yager, Public Sector Services Manager, Waste Management—Central and Eastern Washington, Northern Idaho, With the lowest proposed rate revenues and highest overall qualitative rating, Waste Management was selected to continue as the exclusive provider for curbside collection of single family, multifamily and commercial solid waste, recycling and compostable materials in Spokane Valley. The Spokane Valley City Council selected Waste Management after a yearlong process focused on securing collection services at competitive rates. The process included a community-wide survey to help ensure the new contracts meet the needs of Spokane Valley citizens. Subscribers to Waste Management’s curbside collection service are expected to see some savings when the proposed contract takes effect in April 2018. Beyond regular curbside collection, the contract includes an option for one free annual pickup of extra bulky items and outreach to help encourage recycling. The curbside collection contract also includes convenient and durable wheeled carts, which Waste Management will provide at no additional cost. Waste Management has provided waste and recycling services in Eastern Washington for more than 30 years. Today, 80 WM employees provide services for the cities of Airway Heights, Liberty Lake, Deer Park and Spokane Valley. Under Washington Utilities and Transportation Regulation, WM also provides solid waste services to the unincorporated areas of Spokane County and the City of Millwood.

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Spokane Valley officer Chris Johnson, Mayor Rod Higgins and WM District Manager Jesse Granado at Waste Watch training in Spokane Valley.

In addition, Waste Management serves the recycling needs of the entire region at its state-of-the-art recycling center near Spokane. With an $18 million investment from Waste Management, the facility is the centerpiece of a regional strategy that allows residents and businesses to recycle a broader assortment of materials, resulting in dramatically higher recycling and diversion rates. The Spokane Materials and Recycling Technology Center (SMaRT) center can process 100,000 tons of recyclables per year.

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Cedar Grove™ Creates Local, Organic Food Model Farm in Redmond, Washington takes organics recycling full circle Karen Dawson, Director of Marketing & Community Relations, Cedar Grove, Sound Sustainable Farms, opening this summer and located in Redmond, Wash., strives to bring fresh, locally grown, organic food to the tables of diners at our finest area restaurants, fans at our region’s iconic ballparks and the tables of hungry families throughout our region. Earlier this year, Cedar Grove brought its locally manufactured, organic compost generated from local residents and restaurants to a dormant farm to restore soil health and initiate productivity on land that was intended for and protected for farming.

component in their waste diversion initiatives. Now, those businesses are partnering to put their food scraps to work on a local, organic farm that will grow food for their customers.

Left to right: Farmer Arturo Lopez and Founder J. Stephan Banchero III

Sound Sustainable Farms was founded by the vice president of Cedar Grove, J. Stephan Banchero III. The farm uses compost generated from food scraps collected from local restaurants and residents to grow 78 different crops locally and organically. Cedar Grove, locally owned and operated and with roots in the Puget Sound region dating back to 1938, is responsible for the diversion of organic materials from the landfill. As compost is proven to be beneficial in agriculture, adding nutrients, retaining water and replacing chemical fertilizers and synthetic pesticides, more than 3,000 yards of Cedar Grove’s WSDA-registered organic compost have been applied to the field, working to restore the natural health of that King County protected farmland. Through Sound Sustainable Farms, Cedar Grove and some of its longtime customers including El Gaucho and Aqua by El Gaucho, Cactus Restaurants, the Metropolitan Grill, Heartwood Provisions, Tutta Bella, First and Goal, Ivar’s Restaurants and other partners are leading the way towards closing the loop on organics recycling and taking meaningful steps to sourcing locally and sustainably produced food. “For 20 years, the El Gaucho sourcing philosophy has been to find the very best ingredients for our guests with local and organic products at the top of our priorities. El Gaucho Fields allows our culinary team to work with the farmers of Sound Sustainable Farms to plant and harvest their choice of fresh, local organic produce and honey,” said Chad Mackay, president and COO, El Gaucho Hospitality. Each partner involved in this project has made a long-term investment to sustainability; taking the initiative to divert food scraps from the landfill and composting those resources with Cedar Grove as a major

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“Sound Sustainable Farms sheds light on the next generation of the waste industry,” said Banchero. “We need to focus on the true meaning of diversion, which are the opportunities recycling creates on the back end after being remanufactured, not just a diversion from landfills. This fully integrated, closed loop cycle takes composting to its highest and best use by returning the finished compost to growing food for local consumption. The key to Sound Sustainable Farms is the use of compost in farming, the benefits of compost to the soil and its ability to rejuvenate farmland, and the incredible partnership to provide food while leading the Pacific Northwest region to achieve higher sustainability goals.” As Seattle features a vibrant restaurant community and a customer base of informed, discerning, conscientious consumers who care about what they eat, this partnership supports our community as it relates to carbon reduction, waste diversion and our local food movement. Sound Sustainable Farms is committed to: 1. Enhancing the land we farm by adding compost and nutrients and leaving it better than we found it. 2. Supplying restaurants, local residents and food banks with fresh, locally grown, organic produce. 3. Farming organically. 4. Providing an educational venue and opportunities for the community we serve to learn more about using compost in agriculture, growing produce west of the mountains, organic farming practices and standards and more. 5. Providing local jobs for farmers.

cont. on pg. 17 >>

The Report Waste Less. Save More: T-Mobile Elizabeth Szorad, Waste Zero Specialist, Recology CleanScapes, Nearly 1,200 employees, two buildings, a bustling cafeteria, daily food truck service and 16 yards of trash collected weekly paints a picture of T-Mobile’s 175,000 square foot Canyon Pointe campus in the Bothell community. It also speaks to the ample opportunities to prioritize waste reduction and diversion.

where many employees travel from different parts of the region to get to work, listening to employee feedback and providing consistent and widespread messaging about which materials belong in which bin provides effective education for both new and existing employees.

In early 2016, T-Mobile reached out to Recology CleanScapes with ambitious goals to reduce waste and improve efficiency. After an initial site visit, Recology’s Outreach Team identified several strategies, outlined below, for achieving successful diversion. Implementing the proposed programs was a yearlong project with implications for corporate campuses across the region. Step one: Look A preliminary waste audit of the campus determined roughly 70% of material ending up in the trash could have been recycled or composted. A deeper look into the contents of the trash bins revealed StyrofoamTM and paper towels as the materials in highest volume. To tackle a targeted reduction of these materials, T-Mobile instituted a ban on Styrofoam™ to-go containers at the rotating food trucks on site, and rolled out a composting program throughout the campus, including paper-towel composting in the bathrooms, thus removing two of the largest contributors to the garbage volume. Step two: Listen Next, Recology toured the common areas, cafeteria and office space on campus and identified several opportunities to streamline communication and customize signage. Especially in an environment

Step three: Learn Recology then hosted a lunchtime seminar for all T-Mobile employees to review the changes that had been implemented over the previous months, answer questions and provide additional information about the important role of recycling and composting as part of larger sustainability goals. T-Mobile’s campus-wide compost program captures paper towels from all lavatories, compostable service ware and all food waste generated on the facility. As a result of these efforts, T-Mobile reduced their garbage collection service from 16 yards of trash collected weekly to just 8 yards each week and added nearly 5 yards of compost service on a weekly basis. The company will save more than $16,000 annually on their solid waste management costs by implementing a compost program, reinvigorating their recycling program and transitioning the campus to compostable service ware. The success of this program motivated T-Mobile to roll out similar programs at their corporate offices in Bellevue and serves as a motivation for continued sustainability efforts.

>> Cedar Grove™ Creates Local, Organic Food Model (continued from page 16) Sound Sustainable Farms is devoted to building and maintaining healthy soils by using compost, cover crops, rotating crops and reducing tillage. The farm will reject the use of synthetic insecticides, herbicides, fungicides and fertilizers. Sound Sustainable Farms will sell its products locally to limit the environmental footprint of transportation and is committed to working collaboratively with the local farm community to support agriculture markets and infrastructure so that small farms thrive. To find out more, please visit

About Sound Sustainable Farms Sound Sustainable Farms by Cedar Grove strives to bring fresh, locally grown, organic food to the tables of diners at our finest area restaurants, fans at our region’s iconic ballparks and the tables of hungry families throughout our region. Founded in 2017, Sound Sustainable Farms was launched by Cedar Grove, a local company with regional roots dating back to 1938. Cedar Grove brought its locally manufactured, organic compost generated from local residents and restaurants to a dormant farm in Redmond, Wash. to restore soil health and initiate productivity on land that was intended for and protected for farming. To find out more, please visit

List of Articles

Summer 2017

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Thank You Precious Metal Partners!

Thank You Precious Metal Partners! Gold Members

Silver Members

Bronze Members

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Peter DuBois Communications & Marketing Committee Clark County Public Health

Lisa Sepanski Communications & Marketing Committee King County Solid Waste


Dustin Bender President Sunshine Disposal & Recycling

Peter DuBois Treasurer Clark County Public Health

Abby Hart Secretary Republic Services

Lisa Sepanski Vice President King County Solid Waste

Margot Keany Assistant Secretary doxo, inc.

Alli Kingfisher Assistant Treasurer WA State Dept of Ecology

BOARD OF DIRECTORS Sheryl Rhinehart Newsletter Layout/Design Pierce County Planning & Public Works


Scott Campbell Waste Connections, Inc.

Candy Castellanos Individual

Jenna McInnis City of Kirkland

Anne Piacentino Executive Director

Ron Jones City of Olympia

Kevin Kelly Recology CleanScapes

Patrick Malloy King Co. Housing Authority

Amanda Bretz Events and Communications Assistant

Charlie Maxwell, Jr. Individual

Michelle Metzler Waste Management 545 Andover Park West, Suite 209 Tukwila, WA 98188 Email: Phone: 206-244-0311 Fax: 206-244-4413

The Report - WSRA Newsletter - Summer 2017  
The Report - WSRA Newsletter - Summer 2017