One Environmental by WP Creative

DELIVERING EXCELLENCE TO THE BUILT ENVIRONMENT

Water Services & Air Hygiene

Experience & Trusted

Gas Services

Proven Track Record

Pumps

14 - 15 Service Delivery

Drainage

16 - 17 Contract Management

Fabric Maintenance

HVAC

19 - 21 Our Team

Mechanical Services

Innovative Social Responsibility

Environmental, Social, & Governance

SIMPRO System

••• • • • • ••••• ••••• • • • • •••••••• ••••••••• •• • • • • •••• •••••••••••••••••••• • • • • • • • • • • ••••••••••••••••••••••••••••••••••••••• •••••••• • • • • ••••••••••••••••••••••••••••••••••••••••••••••••••••••••• ••••• • • • • ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••• ••• • • • • SERVICES ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• •••••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••• •••• • • •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• • • • • • • • • •••• ••••• • • • • We provide a comprehensive suite of key compliance & mechanical • ••••• ••••• ••••• •••• ••••• ••••• ••••• ••••• ••••• • • ••• ••• •• •• ••• ••• •• ••• ••• • • • services; covering PPM, Reactive and Project works across a variety of•••• ••••• ••••• ••••• ••••• ••••• ••••• •••• ••• • • •• • •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••• market sectors. •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••• ••••• • •••• ••••• ••••• •••• ••••• ••••• ••••• •••• • • • • • Operating from our head office in Essex and the Midlands, we service ••• ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• •••••• • • • • • ••••• ••••• ••••• ••••• ••••• ••••• ••••• ••••• • • national PPM Contracts and Manage Projects throughout the UK. •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••••••• ••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• • •• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••••••• ••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• • •• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••••••• ••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• • •• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• ••••••••••••••• ••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••• •••••• •••• We pride ourselves on our •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• ••••• •••••• ••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• •••••••••••• •••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••• level of ownership and ••••• • •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• • • • • •• ••••• •••••• •••••• ••••• ••••• •••••• •••••• ••••• •••••••• •••• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • accountability ensuring ••••••••••••••••••••••••••• •••••••••••••••••••••••••••••••••••••••••••••••••••••• •••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••• •••••• familiarity with your assets and ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••• •••••••• continuity of service delivery •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••• • •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••• ••••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• • •• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• • • •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •••••••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• ••••• •• ••••• •••••• •••••• ••••• •••••• •••••• •••••• •• ••••• •••••• •••••• ••••• •••••• •••••• © ONE Environmental LTD •• ••••• •••••• •••••• ••••• •••••• •• ••••• •••••• •••••• ••••• •• ••••• ••••• •••••

“

WE UNDERSTAND THE OPERATIONAL CONSTRAINTS AND DEMANDS THAT DIFFERENT SECTOR ENVIRONMENTS BRING.

WATER SERVICES •

Legionella risk assessments

•

Cooling Tower analysis

•

Control program design

•

Treatment and mechanical services

•

Inspection & refurbishment

•

Domestic water sampling, disinfection and remedial works.

•

Calorifier & Cold water storage tank inspections.

•

Closed systems chemical and bacterial sampling, analysis,

•

Remedial and chemical treatment flushing work (BG50/29).

•

Steam boiler analysis & servicing to plant and systems.

•

Water softening plant disinfection, remedial, servicing and

•

installation projects

AIR HYGIENE •

Deposit thickness testing (TR19 DTT)

•

Indoor air quality testing & analysis

•

Microbiological sampling of ventilation systems

•

Cleaning of ventilation & grease extract systems

•

Fire damper inspection & servicing

•

Air filter supply & installation

Our highly trained, experienced consultants & technicians deliver an extensive range of water & air hygiene services.

GAS SERVICES Our engineers are fully qualified and highly skilled in installation, maintenance and servicing of all makes and models. We use our expertise to design suitable solutions based on time line, cost, performance and efficiency. From small pipe repairs to complete boiler replacement projects, we provide reliable service to clients such as local authorities, NHS, hospitality, leisure facilities, commercial managing agents, and education. Our proactive and reactive approach minimizes disruption to your business operations. We ensure that all work is carried out in compliance with manufacturers’ requirements and BESA standard SFG20. Our priority is to provide high quality work while prioritising health and safety.

CLIENT FOCUS We have proudly earned a reputation for excellence and quality through our commitment to our customers’ needs.

We utilise the latest technology and training techniques to enhance our engineering delivery. We continually strive to develop and improve our processes and procedures.

PUMPS Our pump servicing, maintenance, and installation division offers comprehensive solutions to ensure the reliable and efficient operation of your pumping equipment. Our team of expert engineers are fully trained and equipped to handle all types of pumps, including sewage, clean water booster sets, pressurisation units and more. From regular PPM servicing to emergency repairs, we provide responsive and reliable service to keep your pumps running at their best. We also offer installation of new pumps, including design and commissioning to ensure optimal performance. With a focus on safety and quality, our pump division is committed to delivering superior services that meet your needs and exceed your expectations.

Our engineers have years of problem-solving experience and are familiar with multiple types of pump products. If a project should require additional demands, we really come into our own.

DRAINAGE ONE Environmental offer a complete range of services to cater to all your drainage requirements. Our team of skilled engineers are equipped with the latest technology to provide efficient and effective solutions, including high-pressure jetting and CCTV surveys. Our high-pressure jetting service clears blockages and eliminates debris from your drainage systems promptly and efficiently. Using advanced CCTV cameras, our surveys identify issues or damages within your drainage system, enabling us to provide targeted solutions that minimize disruptions to your operations. Our drainage division provides exceptional services, including regular maintenance and emergency repairs, to meet and exceed your expectations while ensuring your complete satisfaction.

We maintain all the relevant industry accreditations and all our engineers are qualified in their roles. We provide peace of mind that drainage problems will be dealt with quickly and efficiently.

FABRIC MAINTENANCE We offer comprehensive building fabric maintenance services to keep your premises looking and functioning at their best. Our skilled team of professionals are equipped with the expertise to handle all aspects of building maintenance from a small painting job to complete office refurbishment. Whether you need minor repairs or major renovations, we provide Cost-effective solutions, tailored to your specific requirements. Our emergency call-out service ensures that we are available 24/7 to respond quickly to any unexpected issues, minimising downtime and ensuring your peace of mind. Our building maintenance services are designed to ensure that your premises are safe, secure and well maintained at all times.

Passive Fire We are your trusted fire safety partner, with BM Trada accreditation, we excel in fire door installation and fire stopping services, ensuring

We value our customers and strive to build long standing relationships.

utmost safety for your buildings, protecting lives and valuable assets.

We endeavour to deliver exactly the service and results they require.

HVAC At ONE Environmental, our HVAC services provide complete solutions for all your heating, ventilation, and air conditioning needs. Our skilled and experienced engineers provide a range of services, from installation and maintenance to repair and replacement. We work with you to design and install bespoke systems that meet your unique requirements, ensuring optimal performance and efficiency. Our 24/7 call-out service means that we are available around the clock to respond quickly to any emergencies, ensuring minimal disruption to your operations. Our HVAC services are a reliable and cost-effective solution, ensuring that your tenants and customers are always at optimum comfort.

We have undertaken plant replacement works and installations in hospitals, commercial office spaces, retail outlets and sports venues for over 10 years. That’s why we can offer innovative solutions for heating, cooling and ventilation systems.

MECHANICAL SERVICES We pride ourselves on self-delivery of PPM, reactive, and project-based mechanical services. With a team of highly skilled professionals, we provide reliable and efficient solutions to meet your needs. We work closely with our clients to understand their requirements and provide tailored services that deliver results. At ONE Environmental, we specialize in the maintenance and installation of modern building services, such as heating and cooling systems, pumps and HVAC. We offer PPM services to help maintain your systems and prevent potential problems. In case of emergencies, we also provide reactive services and respond promptly to any issues that may arise. We are committed to delivering exceptional mechanical services to our clients and our team is dedicated to providing first-class, cost-effective solutions. Contact us today to learn more about our services and how we can help support your operation.

Our Approach Our team work together to combine skills and experience to provide a holistic approach. We strive to assist clients to maintain their plant and services.

We have years of experience maintaining equipment in hospitals, commercial office spaces, retail outlets and sports venues. That’s why we can offer servicing solutions for all your HVAC requirements.

COMMERCIAL

HEALTHCARE

EXPERIENCED & TRUSTED In today’s congested market, it is difficult to choose the right partner to fulfil your maintenance obligations. Trust ONE Environmental to take away the uncertainty and engage today for a hassle-free future.

Managing expectations and developing relationships that help retain, sustain and build partnerships with a well-planned, least disruption approach.

We are proud of our team of seasoned individuals with proven experience and knowledge in their respected fields. We work with property managers, landlords and tenants alike. We manage and benchmark our engineers and ensure that our team of experts strictly and professionally adhere to current legislation.

RETAIL

LEISURE

EDUCATION

PROVEN TRACK RECORD For many years we have worked across a multitude of sectors, all the while building an understanding of the operational constraints and demands that these environments bring.

NHS organisational template: Left aligned. This document is set up in CMYK for print purposes. Please refer to NHS Colour guidelines for RGB values if needed for digital applicaiton.

Your Organisation’s Name Goes Here Your Descriptor Goes Here

SERVICE DELIVERY

C RIEN E P EX M TEA

Bespoke solutions & delivery are at the heart of what we do. We can advise on a wide range of compliance issues to ensure the safety of your occupants, and the protection of your buildings’ valuable assets.

BLE I X E FL ACH O R APP

UNDERSTANDING REQUIREMENTS We invest time to ensure we fully understand the core drivers

RISK ASSESSMENT & PLANNING

within your operation.

We also offer bespoke maintenance strategies to meet your specific business needs and risks.

UNDERSTANDING REQUIREMENTS Backed up by our industry accreditations, our maintenance strategies are aligned with the industry standard of SFG20.

UED N N I T O CON NICATI MU M O C © ONE Environmental LTD

2 14

24/7 service cover to ensure your assets are always protected.

SIGN OFF & AFTER CARE

24/7

Minimising down time, we always schedule works to suit our customers’ business operations.

Breakdowns impact heavily on your

AL NIC H C E TE RTIS E P EX

operations; we pride ourselves on our rapid response & first fix ratio.

KPI’s

Our systems enable us to record asset history to assist in targeted planning for future projects. Our 24/7 service desk plays a critical role in ensuring the smooth functioning of your operation. Whether it’s an urgent repair or a routine maintenance request, our service desk is always on standby to provide quick and efficient assistance. Our team of maintenance experts are well-equipped to handle a range of maintenance issues. With our 24/7 service desk, you can rest assured that your maintenance needs will be promptly and efficiently addressed, minimizing

All our service response engineers are fully trained, operating from fully resourced vehicles to facilitate repairs on time, first time.

downtime and ensuring optimal performance.

CONTRACT MANAGEMENT We aim to provide robust, sustainable & bespoke building management services to our customers, it’s this approach that allows us to establish ourselves as a trusted partner. To ensure the fulfilment of all PPM’s, our management team adhere to the following processes.

INTERNAL REVIEW

TASK MONITORING

WORK REVIEW

QUALITY ASSURANCE

We carry out internal review

Our CAFM system is utilised

Review of all PPM tasks

Random site inspection

meetings with all stakeholders.

to monitor and audit PPM,

and supporting

and audits.

reactive and project works.

documentation.

PROACTIVE SUPPORT

Customer service is paramount. Bespoke solutions and delivery are at the heart of what we do.

Continual review of all reactive works to observe trends, this allows our maintenance approach to become proactive rather than reactive.

FORWARD THINKING REPORTING WITH

SIMPRO enables us to manage and record full maintenance records of all task completion against individual assets, all of which will be preloaded at the contract mobilisation stage.

With SIMPRO we

SIMPRO automatically

All quotes are raised,

Your portal provides

schedule all PPM tasks with

generates an ‘action’ for any

tracked and issued via

instant online access to

a live feed back to selected

non-conformance as well as

SIMPRO and are available

service and asset records,

stakeholders, allowing

identified faults and health

through your personalised

as well as business critical

continued monitoring

and safety concerns such as

customer portal.

management information.

of service contracts and

near miss reporting.

projects.

OUR TEAM Trevor has spent over 20 years in the compliance and maintenance sector, specialising in building maintenance services, having established ONE Environmental Ltd as a recognised and trusted supplier of compliance and mechanical services, priding itself on its self-delivery capabilities.

TREVOR WHENLOCK DIRECTOR

Paul has over 25 years of experience working within the FM sector. Starting as an apprentice combustion engineer, working his way through management and to director level, having managed various maintenance contracts, including a portfolio of buildings in Mayfair to a value of £32.m.

PAUL HUSTON

ASSOCIATE DIRECTOR

Rising from Admin Assistant to

Wayne has over 30 years experience

Business Support Manager, Amber

working within the Projects and FM

expertly handles all administration,

sector. Starting as an apprentice

scheduling, leading a team of four

mechanical engineer working his way

(including two apprentices), and excels

up to senior projects manager.

in streamlining processes.

Delivering projects works across various

Her commitment to excellence and

operational sectors including healthcare,

natural leadership makes her an

manufacturing, education and

invaluable asset to the company.

commercial buildings.

AMBER HAINES

WAYNE BAMBRIDGE

BUSINESS SUPPORT MANAGER

SENIOR PROJECT MANAGER

Megan Woodward, back from Maternity

Gerry has worked in the water industry

leave, now handles ONE Environmental’s

since 2001. His regulatory expertise,

compliance obligations. With meticulous

in-depth knowledge of ACoP L8 and

attention to detail and a proactive

HSG274 guidance and attention to detail

approach, she ensures regulatory

have helped many customers meet and

requirements are met, making her an

exceed their compliance obligations

invaluable asset to the organisation.

throughout his career. Gerry works closely with our clients to find solutions to maintain water system in accordance

MEGAN WOODWARD COMPLIANCE CO-ORDINATOR

GERRY PERSEVAL

with current guidance and best practice.

TECHNICAL SALES MANAGER

Sophie Cunningham, a diligent admin

Jasmine, a dedicated admin apprentice,

apprentice, is pursuing Level 3

is studying Level 3 Business

Business Administration. With her drive

Administration. With her strong work

for excellence and an eye for detail, she

ethic and attention to detail, she is

is well on her way to becoming a skilled

poised to excel in administrative roles

administrative professional with a bright

and contribute to organisational success.

future at ONE Environmental.

SOPHIE CUNNINGHAM

JASMINE BLOYCE

APPRENTICE ADMINISTRATOR

Will has a wealth of experience in mechanical services, managing projects and supervising our mechanical maintenance engineers. Will is always smart and presentable, well mannered and a very popular character among staff and clients alike.

We are proud of our team of seasoned individuals with proven experience and knowledge in their respected fields.

WILL BANNISTER

ENGINEERING & PROJECT MANAGER

INNOVATIVE SOCIAL RESPONSIBILITY In todays congested market, it is difficult to choose the right partner to fulfil your maintenance obligations. Trust ONE Environmental to take away the uncertainty and engage today for a hassle-free future. A recent project has included the installation of 160 remotely monitored temperature sensors in a hospital, to monitor hot water return loops. ROl was 11 months, gross saving of £351k over the remaining 9 years of the PFI, for which we subsequently won an innovation award.

We are passionate about supporting and actively fundraising for The Chartwell Children Cancer Trust who provide The NoIsolation Robot which gives seriously ill children, live, interactive connections to their classroom, teachers and peers.

ONE Environmental Ltd is committed to Environmental, Social, and Governance (ESG) practices. As a mechanical and compliance maintenance service provider, we prioritise sustainable and responsible business operations. We minimise our ecological footprint by adhering to ISO 14001 accreditation and implementing effective environmental management systems. We aim to contribute positively to the communities we serve. At ONE Environmental, we value social responsibility. We foster a safe and inclusive workplace, promote diversity, and support employee growth. We engage with local communities, support charitable initiatives, and encourage volunteering for local community and charitable causes. Our commitment to governance is reflected in our ISO 9001 and 45001 accreditations. We maintain high-quality service standards and prioritise employee and client health and safety. We promote transparency, ethics, accountability, and integrity in all our operations. We remain dedicated to upholding ESG principles and improving sustainability practices, recognising their importance for long-term success and being a responsible corporate citizen.

We are partnered with a leading remote monitoring provider to drive down energy consumption, environmental impact and efficiencies.

PUMPS CASE STUDY CLIENT: LARGE FM PROVIDER SERVICES PROVIDED: PUMPS TERM: TWELVE MONTH AGREEMENT VALUE : £12,425.00 LOCATION: RESIDENTIAL BLOCK LONDON

PROJECT BRIEF •

Servicing of multiple blocks sewage pump systems and associated drainage pits

•

Quarterly servicing of contracted systems

•

Cleaning of pump chambers

•

Re-active works including emergency repairs or pump replacement

KEY PROJECT DELIVERABLES

KEY ISSUES / SOLUTIONS

•

Strong reporting process to enable client to be keep updated when not based on site

•

Works scheduled to minimise any disruption to services maintained

•

Good local knowledge of services fitted

•

Experienced team working in liaison with local client agent and when required apartment occupants

•

Electronic reporting systems including works images on reports

Strong communication path to ensure our office based staff are able to update the client with findings and on going works or reactive repairs

•

Fast re-active service with engineers in attendance familiar with services fitted

•

Professional staff that are well trained and user friendly

COMMERCIAL GAS CASE STUDY CLIENT: LARGE FM PROVIDER SERVICES PROVIDED: BOILER REPLACEMENT TERM: THREE WEEKS AGREEMENT VALUE : £68,000.00 LOCATION: LEISURE CENTER LONDON

PROJECT BRIEF •

Failed heat generation plant replacement

•

Two 400kw boilers replaced with associated local pipework and valves, retained boilers fully serviced

•

Gas booster set system replaced whilst system offline

•

Flue verified as suitable for re-use with local adaptation for new plant arrangement

KEY PROJECT DELIVERABLES

KEY ISSUES / SOLUTIONS

•

Installation of temporary boiler plant to permit failed plant replacement

Validation of ventilation and gas services in relation to the works to enable replacement plant to be installed

•

Update of heat generation plant to current supported boiler models whilst improving system efficiently

•

Works undertaken in phased manner to ensure leisure centre removed operational

•

Works undertaken with no detrimental effect in leisure centre normal operation

•

Close liaison with leisure centre staff to ensure all works fully co-ordinated with other staff duties

M&E SERVICES CASE STUDY CLIENT: KOKO SERVICES PROVIDED: PLANNED PREVENTATIVE AGREEMENT AGREEMENT VALUE: £30,000.00 LOCATION : CAMDEN TOWN

PROJECT BRIEF •

Servicing of HVAC Systems including VRF Cooling Systems, Air Handling Systems, Heating & Hot Water Services.

•

Re-active works including removal of blockages and jetting works.

•

Assisting clients own on site services staff who can escalate to our team to resolve ingoing issues

KEY PROJECT DELIVERABLES

KEY ISSUES / SOLUTIONS

•

Good working relationship on site client representative

•

Works pre-scheduled to fit in with venues event activity’s

•

Experienced team working in liaison with directly employed venue staff

•

Maintaining good local knowledge of services fitted

•

Fast re-active service with engineers in attendance familiar with services fitted

•

Strong communication to ensure office staff are kept up to date with findings and on going works or repairs

•

Electronic reporting systems

•

Friendly and knowledgeable staff that are well trained

WATER TREATMENT CASE STUDY CLIENT: LARGE MULTI-SITE FM PROVIDER SCOPE: WIDE RANGING WATER TREATMENT PACKAGE CONTRACT VALUE: £65,0000 LOCATION: LONDON HOSPITAL

PROJECT BRIEF •

Monthly temperature and disinfectant reserve monitoring across 4000 assets

•

Periodic, pro active and reactive sampling for Legionella and pseudomonas

•

Quarterly spray outlet cleaning and disinfection of 240 assets

•

Monthly chemical analysis and reserve control of critical steam boilers

•

Six monthly plant servicing to critical softeners and chlorine dioxide dosing units

KEY PROJECT DELIVERABLES

KEY ISSUES / SOLUTIONS •

Works tailored to fit in with restricted access areas availability

•

Provision of remote monitoring for inaccessible return HWS loops, providing client with approximately £30K labour saving each year

•

Close working relationship with maintenance team on site allowing us to become a trusted service partner

•

Multiple project and lifecycle works incorporating our mechanical, gas, interiors, and drainage divisions

•

Timely delivery of sample results and reactive sampling in conjunction with water system remedial works, critical to comply with HTM04

Reduction in positive counts of pseudomonas and legionella across site

•

Use of customers specific online monitoring software to provide real time data

£100K project replacement of drinking water tanks with no impact or loss of water to site

To discuss your specific requirements, contact us today. 01376 500 411 | enquiries@one-environmental.co.uk | www.one-environmental.co.uk