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Issue 12 2019

YOUR ROUTE TO KNOWLEDGE! -RLQXVDWWKHƬUVWHYHU%HWWHU%XVLQHVV6XPPLW ,PSURYH\RXUEXVLQHVVDQG\RXUVHOI

2019 BUSINESS AWARDS &HOHEUDWLQJVXFFHVV

TOP TIPS 2QUHFUXLWPHQWDQGEXVLQHVV DGPLQVNLOOVIURPRXU H[SHUWPHPEHUV

WISEUP2! 2XUODWHVWSURJUDPPHRI VKRUWWUDLQLQJFRXUVHVLVKHUH

IN MEMORY OF DOROTHY PETERS 1929 - 2019

Chamber President 1976-1977


Thanks to Partners

Thank you to our Premier Partners who support Chamber Connect

www.adur-worthing.gov.uk

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You could be in Chamber Connect! 7KHUHDUHH[FOXVLYHSDUWQHUVSDFHVOHIW email tracie@worthingandadurchamber.co.ukIRUWKHSDFNDJHGHWDLOV

Thank you to Chamber Member BBA Couriers for kindly distributing Chamber Connect

info@bbacouriers.co.uk

www.bbacouriers.co.uk

01903 700999

See the page come to life! Chamber Connect introduces

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Augmented Reality app.

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Welcome

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AT A GLANCE

KLVLVVXHLVGHGLFDWHGWR'RURWK\3HWHUVWK -DQWK-XO\Dorothy was the past Chamber President in 1976 - 1977. 'RURWK\RSHQHGKHUEXVLQHVV&KORH Antiques in 1960 and her business was DFWLYHXQWLOKHUUHFHQWGHDWK\HDUV later.

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PUBLISHERS: Worthing and Adur Chamber of Commerce Tel: 01903 203484 ,QIR#ZRUWKLQJDQGDGXUFKDPEHUFRXN ZZZZRUWKLQJDQGDGXUFKDPEHUFRXN CHAMBER EDITORIAL TEAM: 7UDFLH'DYH\7LQD7LOOH\.HOO\2o+DLUH Lauren Martin-Grieveson Contact:LQIR#ZRUWKLQJDQGDGXUFKDPEHUFRXN Photography: wZZVHDVLGHFUHDWLYHFRXN

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ADVERTISING AND SPONSORSHIP 7UDFLH'DYH\ WUDFLH#ZRUWKLQJDQGDGXUFKDPEHUFRXN Tel: 01903 203484 Printed by Gemini Print Group All rights reserved. The views expressed in this publication are not necessarily those of the publisher. The publisher cannot accept responsibility for any errors or omissions relating to advertising or editorial. The publisher reserves the right to change or amend any competitions or prizes offered. No part of this publication may be reproduced without prior written consent from the publisher. No responsibility is taken for unsolicited materials or the return of these materials whilst in transit.

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Message from the President

Your route to knowledge is on track through the Chamber

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Better Business Summit

12pm

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Making your business FIT for the future

Worthing and Adur’s FIRST Business Summit Don’t miss it!

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Sessions designed to:

• Inspire you • Train you • Push you out of your comfort zone For more information and booking details visit www.worthingandadurchamber.co.uk

WE WOULD LIKE TO THANK THE SPONSORS AND PARTNERS

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Better Business Summit

Schedule for the day Networking lunch 12:00pm – 12:45pm .LFNVWDUWWKHDIWHUQRRQ 0HHWDQGPLQJOHZLWKOLNHPLQGHGEXVLQHVVSHRSOHRYHUDQHWZRUNLQJOXQFK$JUHDWZD\WRVHWRƪWKH6XPPLW DQGSUHSDUH\RXIRUSURGXFWLYHDIWHUQRRQRINQRZOHGJH

Keynote speaker: 1.00pm – 1.45pm What the ‘F***’!!!! Gill Fielding, Fielding Financial and Chamber Patron *LOOZLOOLGHQWLI\NH\VWUHQJWKVDQGDWWULEXWHVHYHU\EXVLQHVVQHHGV LQRUGHUWREHVXFFHVVIXOLQWRGD\oVZRUOGDQGPDUNHWSODFH%XVLQHVV QRZDGD\VKDVWRKDYHDOOWKHn)oVo:HQHHGWREH)DVW)RFXVHG)OH[LEOH DQG)ULHQGO\RUZH)$,/*LOOZLOODOVRH[SODLQZKDW\RX'21o7QHHGWREH GRLQJ$UH\RX)RFXVHGRQWKHZURQJWKLQJ"$QGWKHUHoVDIXQGDPHQWDO PLVVLQJn)oIURPWKHOLVWFRPHDQGƬQGRXWZKDWLWLV

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How future proof is your brand? 7KHEHVWVWRULHVDUHIDVFLQDWLQJZKHQ\RXKHDUWKHPDQGXQIRUJHWWDEOHRQFHWKH\oUHGRQH 7KDWoVZKDWEUDQGVVKRXOGEHOLNHWRR7KDWoVZK\XVLQJVWRU\WHOOLQJWREULQJEUDQGVWR OLIHPDNHVVRPXFKVHQVH%UDQG/DQJXDJH&RQVXOWDQW$O5REHUWVRQZLOOVKDUHSUDFWLFDO VWRU\WHOOLQJWHFKQLTXHVWRKHOS\RXPDNH\RXUEUDQGIDVFLQDWLQJDQGXQIRUJHWWDEOH

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Session 2: 3.00pm – 3.45pm )UHHƮRZEUHDNRXWZLWKUHIUHVKPHQWVDQGGURSLQH[SHUWDUHDV Inspirational story – Jo Hunter, Piglets Pantry )URPDVWDUWXSZLWKRQO\RQHFOLHQWWRWKHEXVLQHVV\RXVHHWRGD\ZLWK3UHPLHU/HDJXH IRRWEDOOFOXEVZRUOGIDPRXVUDFHFRXUVHVDQGOHJHQGDU\VWDGLXPVDPRQJWKHLUFOLHQWV3LJOHWV 3DQWU\GHPRQVWUDWHKRZKDUGZRUNDQGGHGLFDWLRQFDQWUDQVIRUPKXPEOHEHJLQQLQJVWRDQ DOPRVW RYHUQLJKWVXFFHVV

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Better Business Summit

Business Growth Mapper $QRSSRUWXQLW\WRXQGHUVWDQG\RXUEXVLQHVVoVVWUHQJWKVDQGZHDNQHVVHV7KH*URZWK 0DSSHULVDQRQOLQHWRROZKLFKRQFHFRPSOHWHGSURGXFHVDIXOOUHSRUWDQGLQFOXGHV DZHEJUDSKZKLFKZLOOEHJHQHUDWHGWRLGHQWLI\ZKDWVXSSRUWPD\EHQHHGHGDQG ZKDWPLJKWEHDYDLODEOHWR\RXIURPWKH*URZWK+XE

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Session 3: 4.00pm – 4.45pm Choice of one workshop How to make your business purpose-led 0HJ)HQQZLOOWDONDERXWWKHEHQHƬWVRIEHLQJDSXUSRVHOHGEXVLQHVVDQGKRZ\RXFDQPDNH SXUSRVHWDQJLEOHDQGFRPPXQLFDWHWKDWWKURXJK\RXUPDUNHWLQJ

Work / Life balance: Scorching a path or just burning out? %XVLQHVVRZQHU&KULV&RRSHUZLOOWDNH\RXDORQJKLVSHUVRQDOMRXUQH\LQFRUSRUDWHOLIHDQG VHWWLQJXSDEXVLQHVVZKHUHKHZDVDEOHWRUHFRJQLVHWKHZDUQLQJVLJQVRIEXUQRXWDQGKRZ KHKDVEHHQDEOHWRGHYHORSDSUDFWLFDOZRUNOLIHEDODQFH

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Keynote speaker: 5.00pm – 5.45pm Make space for what matters Elena Kerrigan, Think Productive (OHQDDQGKHUWHDPZRUNDIRXUGD\ZHHN(OHQDHQFRXUDJHVKHUWHDP WRTXHVWLRQWKHSXUSRVHRIHYHU\PHHWLQJDQGLPSDFWRIHYHU\WKLQJ RQWKHLUWRGROLVWV6KHWDNHVKHUOXQFKDZD\IURPKHUGHVNHYHU\ GD\OHDYHVZRUNRQWLPHDQGGRHVQoWKDYHKHUHPDLORQKHUSKRQH RUPHVVDJHRXWRIKRXUV(OHQDZLOOLQVSLUHGHOHJDWHVWRnPDNHVSDFH IRUZKDWPDWWHUVoDQGGLVFXVVKRZWRVXFFHVVIXOO\DFKLHYHDIRXUGD\ ZRUNLQJZHHNIRU\RXDQG\RXUWHDP

To book please visit www.worthingandadurchamber.co.uk

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Worthing College

Aiming higher at Worthing College Do you want to see young people develop a more realistic understanding of the world of work?

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Adur & Worthing funding

Up to ÂŁ2,500 funding now available To support local businesses in Adur and Worthing

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Small Business Grant Funding available NOW!

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Thinking of taking on an apprentice?

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World Luxury Travel

PARTNER

Let your imagination take you! â&#x20AC;&#x2DC;Imagination is more important than knowledgeâ&#x20AC;&#x2122; â&#x20AC;&#x201C; Albert Einstein

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World Luxury Travel

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Give me a call on 01273 356328 or email kicki@worldluxurytravel.co.uk

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11


Adur & Worthing Business Awards

Business Awards are now open Donâ&#x20AC;&#x2122;t miss out enter now!

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13


Breakthrough in Worthing regeneration

Breakthrough in major Worthing regeneration scheme

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&RXQFLOORUVDSSURYHGWKHIXQGLQJ to be released and gave the green OLJKWIRUDVHDUFKIRUDGHYHORSHUWR JHWXQGHUZD\

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&RXQFLOORU.HYLQ-HQNLQV :RUWKLQJ%RURXJK&RXQFLOoV ([HFXWLYH0HPEHUIRU5HJHQHUDWLRQ said: â&#x20AC;&#x153;The potential opportunity for economic growth on Decoy Farm has never been disputed. But key constraints - not least the need to remediate the land - has always made bringing this site into practical use extremely GLĆŻFXOW7KHJRYHUQPHQWIXQGLQJKDVFKDQJHGWKLV giving us the opportunity to unlock the site and making it an attractive proposition for developers. I look forward to seeing what expressions of interest we receive from companies moving forward.â&#x20AC;? For more information visit www.adur-worthing.gov.uk

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Heene Community

Heene Community Association receives the Queenâ&#x20AC;&#x2122;s Award for Voluntary Service The highest award a voluntary group can receive in the UK

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15


Adur & Worthing Council

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Universities â&#x20AC;&#x201C; more than MXVWTXDOLƬFDWLRQV

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16

â&#x20AC;&#x153;Degree Apprenticeships provide an excellent opportunity to combine paid employment with part time study. This blended approach provides learners ZLWKDQDFDGHPLFTXDOLƬFDWLRQDQGWKHVNLOOVDQG experiences gained within the workplace to build their career as a capable and competent professional. Apprenticeships are designed by industry and allow HPSOR\HUVWRƬOOVNLOOVJDSVHQVXUHVXFFHVVLRQSODQQLQJ to develop their new entrants as well as their existing VWDƪWRSURJUHVVWKURXJKWKHRUJDQLVDWLRQq +RZHYHU8QLYHUVLWLHVRƪHUPXFKPRUHWR EXVLQHVVHVWKDQMXVWTXDOLƬFDWLRQV%HLQJDWWKH IRUHIURQWRIGLVFRYHU\DQGLQQRYDWLRQEXVLQHVVHVFDQ QRZEX\LQFRQVXOWDQF\DVZHOODVDFFHVVWRVSHFLDOLVW HTXLSPHQW)RUH[DPSOHWKH8QLYHUVLW\RI%ULJKWRQ RƪHUVLQGLYLGXDOVDQGEXVLQHVVWKHRSSRUWXQLW\WR KLUHVSHFLDOLVWHTXLSPHQW$ORRNDWWKHLU3')RI


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17


Network Rail

West Coastway Improvement Work Engage with us about upcoming railway works

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18

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Brighton Main Line Improvement Project )LQDOO\WKHODVWSLHFHVRIZRUNRQWKHBrighton Main LineZLOOWDNHSODFHRQ6XQGD\WK2FWREHUDQG 6XQGD\WK1RYHPEHU A joint Network Rail/GTR industry communications campaign will raise awareness of the line closures and Network Rail wants to build on the good engagement with the business community and work together on these projects. Please contact our business stakeholder manager on NRSouthernProjects@networkrail.co.uk if you wish to sign up to our business stakeholder newsletter.


Recruitment

Finding and keeping people is a headache for SMEâ&#x20AC;&#x2122;s Helen Vane from GoGecko Recruitment shares her tips on how to ƬQGDQGUHWDLQWDOHQWQRPDWWHUZKDWWKHVL]HRI\RXUEXVLQHVV

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Itâ&#x20AC;&#x2122;s never too early to plan how you will achieve your retirement goals Roy Thompson, Partner and Head of Wealth Management at 0+$&DUSHQWHU%R[RƪHUVKLVWRSWLSVWRKHOS\RXSODQ IRU\RXUSHUIHFWUHWLUHPHQW

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1. Ensure you have an idea of what income you require in retirement

3. Make sure you use all available tax breaks

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4. Ensure your investments are suitable for your â&#x20AC;&#x2DC;level of riskâ&#x20AC;&#x2122;

5. Seek independent professional advice

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How we can help 2XUGHGLFDWHG,QGHSHQGHQW)LQDQFLDO$GYLVHUVKDYH VLJQLƬFDQWH[SHULHQFHLQUHWLUHPHQWSODQQLQJDGYLFH :HZRUNFORVHO\ZLWKRXUFOLHQWVWRXQGHUVWDQGDQG GHƬQHWKHLUUHWLUHPHQWJRDOVDQGKHOSWKHPWRPHHW their needs. If you have any questions about planning for your retirement, please contact Roy Thompson on 01903 534587 or visit www.carpenterbox.com/wealth

23


Virtual Assistants The Secret Weapon for Every Business Emma Waterer, Director of Expert Virtual Assistant Services Ltd and Ambassador for Worthing & Adur Chamber of Commerce, explains the benefits of innovative outsourcing: In the pressured world of commerce, TIME is MONEY and as a company expands, so does its workload. For every size of set up, valuable resource is taken up with the mundane but necessary tasks that keep operations afloat. But this can impact productivity and efficiency. As a Virtual Assistant, I take on projects that enable YOU to focus on growing your business. I have been a sales, recruitment and account management professional for over 20 years and my extensive experience means I need minimal training to start working for you. I also work remotely, so there is no need for additional office space, and as a freelancer, you will only pay me for the hours that I do. Here are some examples of how I can save you TIME and MONEY: ADMINISTRATION takes up vital time and attention which could be spent on the actual jobs that make the revenue! Hire me and you will have an organised professional to take on tasks such as phone calls, data entry, booking travel arrangements and proof-reading documents. CUSTOMER SERVICE is key for growing and retaining business, and I provide a very personable approach to liaising with clients on your behalf. I can handle appointment bookings, quotation follow ups, credit control, customer queries and contract negotiation.

â&#x20AC;&#x153;

Emma has been providing me with Virtual Assistant services for a few months now and I have found her help invaluable. As a small business with only myself as the full-time employee, I can't justify taking on staff. When I found myself struggling to keep on top of the day to day administrative running of my company, Emma stepped in and took over some of the tasks, freeing the time for me to do the fee earning work. I cannot recommend her enough.

â&#x20AC;?

Marc Tate Company Director Tate Surveying Services

EMAIL & DIARY MANAGEMENT are juggling acts which can be a huge drain on resource. Delegate me to deal with an overflowing inbox of queries and meeting requests so you prioritise your time and focus on the core aspects of your business. RESEARCH is an important part of business development, but it can be very time consuming. Let me carry out research for you to gather useful insights and trends and find new prospects and contacts for your sales team.

I am currently working with a range of businesses and would love the opportunity to make a real and positive impact to your company. Get in touch and let me help you make the most of your working week.

info@expertvaservices.co.uk http://expertvaservices.co.uk 07794 373402


Did you know?

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PARTNER

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Top tips for selecting a specialist legal advisor for you and your business “Begin with the end in mind”

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Top tips

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Early Bird Stand Bookings Now Open 2 Metre Stand in Main Hall

3 Metre Stand in Main Hall

Sponsorship Opportunities

Early Bird Booking ÂŁ215 + VAT

Early Bird Booking ÂŁ265 + VAT

Headline Sponsor

Stand Bookings placed after 31st October ÂŁ239 + VAT

Stand Bookings placed after 31st October ÂŁ299 + VAT

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Early Bird Booking ÂŁ149 + VAT

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Stand Bookings placed after 31st October ÂŁ165 + VAT

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Supporting Worthing businesses with tailored insurance Need advice? Weâ&#x20AC;&#x2122;re here to help. 0345 040 7732

Unity Insurance Services is a trading name of Scout Insurance Services Limited, a wholly owned subsidiary of The Scout Association, a registered Charity no. 306101 É&#x161;/Ĺ ÄłĹ&#x2022;ĂŽĹ Ä&#x201C;ĂŽĹ Ä&#x201C;Ă&#x2DC;ĂŽĹ&#x2022;Ä&#x161;Ć&#x2122;É&#x203A;ĂŽĹ Ä&#x201C;ÂŹ Č Č&#x201E;Č&#x2030;Č&#x2026;Č&#x201E;Č&#x2C6;É&#x161;ÂŹÄ&#x152;ĹŤĆĽĹ&#x2022;ĂŽĹ Ä&#x201C;É&#x203A;É?¤Ä&#x161;ijĿĆ&#x2122;ĆĽÄ&#x161;Ć&#x2018;Ä&#x161;Ä&#x201C;ōIJǜÄ&#x152;Ä&#x161;É&#x2021;HÄżĹ&#x2022;Ç&#x2026;Ä&#x161;Ĺ&#x2022;Ĺ&#x2022;ÂĄĂŽĆ&#x2018;Ĺ&#x2019;É&#x2C6; ĺĿŠijIJōĆ&#x2018;Ä&#x201C;É&#x2C6;/Č&#x2026;Č&#x2C6;ÂŁĂ&#x2DC;É?¤Ä&#x161;ijĿĆ&#x2122;ĆĽÄ&#x161;Ć&#x2018;Ä&#x161;Ä&#x201C;ĿŠ/Ĺ ÄłĹ&#x2022;ĂŽĹ Ä&#x201C;ĂŽĹ Ä&#x201C;Ă&#x2DC;ĂŽĹ&#x2022;Ä&#x161;Ć&#x2122;É&#x161; ĹŤĹ&#x17E;Ć&#x17D;ĂŽĹ Ç&#x2039;sĹŤÉ&#x2021;Č&#x2020;Č Č&#x201E;Č&#x2030;Č&#x192;Č&#x160;Č&#x2026;É&#x203A;É? ƭƼĺōĆ&#x2018;ÄżĆ&#x2122;Ä&#x161;Ä&#x201C;ĂŽĹ Ä&#x201C;Ć&#x2018;Ä&#x161;ijƭĹ&#x2022;ĂŽĆĽÄ&#x161;Ä&#x201C;Ä&#x2039;Ç&#x2039;ĆĽÄşÄ&#x161;GĿŠÎŠÄ&#x152;ĿÎĹ&#x2022; ĹŤĹ Ä&#x201C;Ć­Ä&#x152;ĆĽƭƼĺōĆ&#x2018;ĿƼÇ&#x2039;É&#x2C6;G¤sČ&#x201E;Č&#x201A;Č&#x192;Č&#x160;Č&#x2C6;Č&#x2021;É?

www.worthingandadurchamber.co.uk

unityins.co.uk/business-insurance


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31


West Sussex Climate Pledge

Make the West Sussex Climate Pledge

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0845 6003999 Localâ&#x20AC;˘Nationalâ&#x20AC;˘International

BBA Couriers

Winners of the Customer Experience Award at the Mid Sussex Expo 2017

We operate a comprehensive ďŹ&#x201A;eet of vehicles up to 10 tonne payload for all types of same day transport requirements including:

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Crawley: 01293 887755 Horsham: 01403 272329

www.bbacouriers.co.uk

twitter.com/BBACourier

Worthing: 01903 700999 AWARD WINNING COURIERS facebook.com/BBA-Courier-Systems-Ltd


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Business Directory 7RDGYHUWLVHSOHDVHHPDLOODXUHQ#ZRUWKLQJDQGDGXUFKDPEHUFRXN Creative brand, website & print design 07885 667272 clive@yoohoocreative.com

Protecting your assets securing your financial future

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50


ADUR & WORTHING

DO YOU KNOW A GREAT ADUR AND WORTHING BASED BUSINESS WORTHY OF AN AWARD?

BUSINESS AWARDS

2019

NO M I N A T E TODAY! HIGHLIGHT A LOCAL ORGANISATION RAISE A BUSINESS PROFILE CELEBRATE SUCCESS

celebrating success

AWARD CATEGORIES Manufacturing & Engineering Business in the Community Lifetime Achievement Customer Service Young Achiever Innovation

Small Business (up to 9 employees) Medium Business (10-49 employees) Large Business (50+ employees) Overall Business of the Year Business Personality Start-Up Business

Hospitality, Tourism & Leisure Place to Eat and/or Drink Training & Development Building & Construction Green Business Retailer

Deadline for nominations and entries:

6th September 2019 Visit our website today!

www.awbawards.com www.awbaward dss.com d com Headline Sponsor

Special thanks to our sponsors, partners & supporters:

Official Charity Partner


12pm

– 6pm

Making your business FIT for the future looking at futuristic, innovative trends ker

ker

Keynote Spea

Keynote Spea

WORKLIFE BALANCE Scorching a path or just burning out?

The afternoon will Inspire you Develop you Train you

Chris Cooper

Elena Kerrigan

Fielding Financial

SeoFon

Think Productive

WELLBEING AT WORK

Al Robertson

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How future proof is your brand?

Inspirational

The Marketing Mix Piglets Pantry

u in pa

Story

Fresh Egg Team

MARKETING MASTERCLASS

Jo Hunter Brought to yo

In-house – the way to go or not?

Paul Ollerton

You will leave with ‘takeaways’ to challenge you h rtnership wit

DIGITAL MASTERCLASS

Improve your business performance

University of Chichester

Meg Fenn Make your business purpose led

Book Your Place Now

MEMBERS: £59+VAT | NON-MEMBERS: £99+VAT www.worthingandadurchamber.co.uk d partners

e sponsors an

th Thank you to

Field Place Manor House and Barns Worthing BN13 1NP

www.balddesigns.com 07949 875503

Meet and mingle over networking lunch

Gill Fielding

Profile for Worthing and Adur Chamber of Commerce

Chamber Connect Issue 12  

Chamber Connect Issue 12  

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