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EDUCATION SECTOR SPECIAL

WorldWide

Wide WorldW CSR CONSTRUCTION SERVICES REVIEW

OCS GROUP

S T RIV I N G FOR E XC E LLE N C E W IT H I N T H E FAC I LITI ES M A N AGEME N T S EC TO R A L SO FE AT U RI N G SOC I A L L A N D LO RDS A N D LE T T I N G AG E N TS PU B LI C S EC TO R D E V E LO PME N TS A H UG E RE V I E W F OCUS O N COMPLE T E D O R PL A N N E D H I G H PRO FI LE PROJ EC TS A N D RE FU RB IS HME N TS W I T H SOME O F T H E U K’S LE A D I N G U N I V E RS I T I ES A LL T H E L AT ES T C H O I C E N E WS I T EMS A N D MO RE ...

Advertisers and Client Advance – March. May Not Reflect Final Version For invoicing and demo purpose only, not for sale or distribution.

MAR 2018 Price £5.99


PAINT TO BE PROUD OF

IT’S CALLED STORMSHIELD FOR A REASON

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‘THE VOICE OF WORLDWIDE CSR’

CONTENTS & FEATURES Mar 2018

WorldWide NEWS

COUNCILS AND PUBLIC SECTOR

4 S ome of our choice news items for

22 Dundee City Council – Changing

the March Issue 105

Looking at the services and skills of Dundee City council and the projects they’re involved in.

FACILITIES AND PROPERTY MANAGEMENT

8 OCS Group – A Reputation for Sector Expertise

Trusted by hundreds of clients throughout the UK to deliver essential and sustainable facilities management services, 24 hours a day we look at how this company is striving for excellence in everything they do.

14 S  avills UK LTD – Leading the way for Property Management

Savills Sustainability team excels as legislation drives growth in environmental awareness in property management.

SOCIAL LANDLORDS AND LETTING AGENTS

A social landlord with 6300 homes across Gwynedd, we take a look at the profile of their company and the recent award’s attributed to their successful projects.

MAGAZINE MANAGERS David Munro Steve Owen Luke Robinson FEATURE MANAGERS John Adams Natasha Dawkins Chris Hirst Paul Jones Terry McKinlay Morgan Matherson Mark Smith Stephen Pennington Luke Kelly Lee Ellis

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EDUCATION SECTOR

26 Arts University Bournemouth

Taking a look at one of the UKS most prestigious universities and their recent drawing studio and student accommodation projects.

30 Leeds Trinity University

A focus into the work that went into the design and construction of the new Andrew kean learning centre.

34 The University of Northampton The University of Northampton Prepares to Open Doors on New £330m Campus.

Dundee City Council

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38 University of the West of

18 Cartrefi Cymunedol Gwynedd – Setting the standard for housing projects

For the Future

England, Bristol

Mr Simon MacSorley Director of Estates & Masterplanning detailis their operations and provides case studies of recent projects

EDITOR Nathan Crossley ART, DESIGN & MAGAZINE LAYOUT David Lawton PRODUCTION MANAGERS Martin Freeman Polly Murphy

University of Northampton

Worldwide CSR MAGAZINE IS PUBLISHED BY DMM Direct Ltd 01484 900677 WorldWide CSR Ground Floor 2 Woodberry Grove LONDON N12 0DR ENGLAND WorldWide CSR is published by DMM Direct Ltd. All material is the copyright of WorldWide CSR Magazine. All rights reserved. WorldWide CSR Magazine is the property of DMM Direct Ltd. This publication may not be reproduced or transmitted in any form whole or part without the written permission of a director of DMM Direct Ltd. Liability: While every care is taken in the preparation of this magazine, the publishers cannot be held responsible for the accuracy of information herein, or any consequence arising from it. In the case of company or product reviews or comments, these have been based upon the true and honest opinion of the editor at the time of going to press.

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NEWS

WORLDWIDE NEWS Carillion inquiry hearing: 6 things we learned Carillion’s former leaders have been grilled by a joint select committee of MPs. Here are some of the key revelations from the four-hour hearing. Howson’s big regret When asked about his regrets from his time at the helm, former chief executive Richard Howson said getting involved in the joint venture delivering the Aberdeen Western Peripheral Route was high on the list. The Aberdeen road bypass project, which Carillion was delivering alongside Galliford Try and Balfour Beatty, was one of the problem PFI deals that contributed to its collapse. “There’s lots of things I would do differently – I wouldn’t have bid the Aberdeen Western Peripheral Route, I wouldn’t have joined the bidding consortium given the losses on that,” he said. Mr Howson also used the Royal Liverpool Hospital job to illustrate the contractor’s problems. He explained how, with work on the project largely completed, eight cracked concrete beams were discovered. It would then take a further five months of remediation work to fix the problem. “This added over £20m of cost to our completion,” Mr Howson said. “A parable of the way the company was run?” said MP Frank Fielding. Carillion couldn’t collect cash overseas A number of Carillion’s former leaders said the business had not been paid for work carried out abroad. Mr Howson revealed to MPs that he spent “60 per cent” of his time “chasing cash”, particularly in Canada and the Middle East. In one case in Qatar the contractor was chasing payment for 18 months. Carillion signed a deal to deliver one of the phases of the $5.5bn Msheireb Downtown redevelopment in Qatar by 2017, but was still chasing £200m the company was owed when it fell into liquidation. Mr Howson said he kept auditors informed of this, and they were even invited to visit Qatar. But this was not reported. It was only in June 2017 when Carillion was replaced on the job at a cost to the contractor that the business finally reported this contract provision. www.worldwidecsr.com

Keith Cochrane, Carillion select committee

Alfred McAlpine fuelled pension problems When the recession hit and the pipeline of infrastructure projects declined, Carillion’s management took the decision to halve its construction business and focus more on services. At the heart of this were two acquisitions: that of Eaga in 2011, and more significantly Alfred McAlpine in 2007. “The strategy was to look at opportunities to increase the proportion of business in support services rather than construction,” former finance director Richard Adam said. The acquisitions led to greater cash outflows, but also saw Carillion take on Alfred McAlpine’s pension deficit. Within a year of the purchase, Carillion’s deficit had gone up by 348 per cent. Alfred McAlpine was responsible for around 60 per cent of Carillion’s current pension deficit, Mr Howson would later confirm.


NEWS

Carillion asked the government for £160m When asked for the three things that contributed to Carillion’s collapse, chairman Philip Green said growing debt, problem contracts and the company’s inability to access short-term funding in January. As the prospect of liquidation became more and more likely, interim boss Keith Cochrane (pictured) and his leadership team requested a rescue deal from the government. The deal asked the government to hand over £160m in cash, which Carillion would pay back by April. Mr Cochrane said he didn’t consider this a bailout. The firm would then ask for a £10m loan every week which would be matched by the banks, until its longterm turnaround plans began to produce results. The government ultimately refused, the banks followed, and Carillion went into liquidation on 15 January. 45-day average payments It has been widely reported that a number of suppliers were on 120-day payment terms when working for Carillion. But according to Carillion management, this was the exception rather than the rule. Finance director

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Emma Mercer, who took over from Zafar Khan, said in 2016 the average payment terms for its suppliers was 45 days, but by 2017 this had dropped to 43. Only 5 per cent fell outside this wait, Ms Mercer said, and only a dozen firms were on the 120-day schedule. When asked if they recognised the claims that Carillion were known in the industry “bad payers”, both Mr Green and Mr Howson said “no”. Zafar Khan removed after ‘spooking’ board Former finance director Zafar Khan (pictured) suggested his departure may have been a case of the messenger getting “the boot”. MPs focused in on the suggestion that a presentation Mr Khan gave had “spooked” the board because it revealed Carillion’s critical financial position for the first time. Ex-chief executive Keith Cochrane rebutted the notion that Mr Khan was let go on the back of the “surprising” presentation. He suggested Mr Khan was removed because of a “change of perspective” and because he wanted someone that was “closer to cash collection”, although he did acknowledge that the notorious board presentation was a “factor”. 

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NEWS

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NEWS

50,000 UK construction jobs to be added in five years despite gloom around Carillion and Brexit, research predicts It forecasts that average output in construction will grow 1.3 per cent annually, with 158,000 jobs created over five years Expectations for the residential sector are upbeat, despite Carillion’s collapse PA More than 150,000 UK construction jobs are set to be created over the next five years despite Brexit uncertainty and Carillion’s collapse, according to a new report. The Construction Industry Training Board (CITB) predicts 15,350 carpenters and 9,350 labourers will be needed as more homes are built. The strongest job growth in the sector is expected to be in a range of professional and managerial roles as the industry seeks to boost its productivity. It forecasts that average output in construction will grow 1.3 per cent annually, with 158,000 jobs created over five years. Infrastructure remains the strongest sector, with an annual growth of 3.1 per cent, with housing output also expected to grow. In contrast, commercial building is expected to stagnate over the next five years, as investors hold back decisions due uncertainty about the impact of leaving the EU. The CITB predicts employment will grow for the fourth consecutive year at 0.5 per cent a year on average to 2022. That would equate to 2.77 million people working in construction, slightly below the peak reached in 2008. ​CITB Policy Director Steve Radley said: “Despite all the gloom around Carillion and uncertainty from Brexit, our report’s message is that construction will continue to grow and create more jobs. “Though growth is slightly down on 2017, it’s looking more balanced with housing and infrastructure both expanding significantly. And the range of job opportunities is growing. While we need to bring in

lots of people in the trades, the fastest growth will be for professionals at 7.8 per cent and for managers and supervisors at 5.6 per cent. “By 2022, employment will be in touching distance of the heady 2008 peak so we face a massive recruitment and training challenge, which is likely to get harder after Brexit. So while we can take some comfort from weathering the recent storms, it’s vital that we make the investment in skills today that will shape our own destiny for tomorrow.” The report reveals a mixed picture across UK regions with Wales seeing 4.6 per cent annual output growth and Scotland predicted to remain flat. In Northern Ireland, annual growth is down from last year’s 1.6 per cent forecast to 0.5 per cent – this is largely attributable to a slackening of the commercial sector. The report comes after data on Friday indicated the building industry fell into stagnation in January on the back of a slump in house-building. The Purchasing Managers’ Index (PMI) for construction came in at 50.2 in the month, down from 52.2 previously and just barely above the 50 mark that separates growth from contraction.  www.worldwidecsr.com

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OCS Group A Reputation for Sector Experise

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CS Group is trusted by hundreds of clients throughout Ireland to deliver essential and sustainable facilities management services, 24 hours a day from getting passengers to their flights on time at our busiest airports, to keeping lights on in offices large and small, they provide the essential services that keep businesses and societies running day in and day out.

The world’s largest Family owned facilities management services Company As the largest family-owned facilities management services company in the world, OCS deliver over 70 services to the standards of global best practice. The company is an international supplier of essential services to the facilities and premises owned by their clients. From humble beginnings as a small family business over 100 years ago, they’ve grown their specialisms and expertise to offer a range of high quality, sustainable and internationally accredited services. As a private, family-owned business OCS are not like public limited companies. Where other

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Facilities Management: OCS GROUP

companies must focus on meeting short term targets, their private ownership enables them to make long term investments. This means OCS have strong relationships with their clients and longevity in the services they provide. The company ethos is all about supporting clients’ long term vision and objectives. They work at the heart of their clients’ businesses, and their sector expertise means OCS can design sustainable service solutions that align with their business strategies. Today OCS work with clients across the world and have significant operations in the UK and Ireland, AsiaPacific, the Middle East and Australasia.

Exceeding expectations, wherever you are in the world Over the years OCS have expanded their operations internationally to become the world’s largest familyowned facilities management services company. Their sector-specific expertise and knowledge of local legislation, customs and business practices throughout the world means they can provide bespoke services that suit a customer’s needs. ➛

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Facilities Management: OCS GROUP

PROUD TO BE WORKING IN PARTNERSHIP WITH OCS GROUP

Founded by Denis McCarthy, a native of Cork, Folium has been delivering horticulture services to businesses Nationwide for the past twenty years. Folium provides live foliage office plants and containers on a rental and maintenance basis. Folium strives to improve well being in the work space by placing appropriate plants in the right location to clean air and compliment the working environment. Folium also offers Christmas trees on a rental, installation and take down basis.

For more information please contact us!

tel/fax: +353 (0)21 437 1244 mobile: +353 (0)87 244 4292

www.folium.ie

PROUD TO BE WORKING IN PARTNERSHIP WITH OCS Group

First Electrical was established in 1989 as a family run local business to provide electrical products and services mainly to the domestic housing market. Over the past 25 years we have evolved into a leading supplier of Electrical and Associated Services to a number of market areas including; Retail Outlets, Commercial Offices, Aviation, Manufacturing and Restaurants. We provide the complete range of Electrical Solutions and Services; Initial Concept, Design, Installation, Testing, Commissioning, Certification and Hand Over. We specialise in the provision of Statutory Inspections including Portable Appliance Testing, Emergency Lighting Testing and Five Year Electrical Testing. We guarantee all our work and provide a 24/7 call out service to support our Clients. To learn more about our Company please take the time to browse our website, we have a number of Case Studies and testimonials from our Clients to provide you with a more in-debt insight. Alternatively, do not hesitate to call us, if you have an electrical requirement we will have the solution. First Electrical Contractors Possextown, Enfield, County Meath

Phone: 00353 (0)87 2560113 Email: vincent@firstelectricalcontractors.ie www.firstelectricalcontractors.ie

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From sole trader to global enterprise in 100 years An extraordinary tale of vision, commitment and sheer hard work, the OCS story starts way back in 1900 with the formation of The New Century Window and General Cleaning Company, a small independent window cleaning enterprise. Since then, OCS have grown from one man with a ladder, pail and pushcart to an international business providing a range of essential services in facilities owned by their clients, with thousands of colleagues worldwide.

Built on family foundations Frederick William Goodliffe set up The New Century Window and General Cleaning Company as a sole trader; however it was his sons who eventually provided the drive for growth and a bright future. At the age of just 14, Frederick’s first son, Gilbert, joined the business as a junior clerk and in 1920, as the company prospered following the war, he recruited his second son, Tom. George was the third son to join the business as a collector in 1928, aged 16. Frederick’s sons were pivotal in the significant step of forming a new company, Office Cleaning Services, in 1930. Frederick eventually handed the business to all three of them, and their shared leadership pushed the business into a new era of expansion and diversification.


Facilities Management: OCS GROUP

Values as relevant now as when we started The OCS business has passed through five generations of the same family, experiencing huge growth and development along the way, but their family values and ethos have remained consistent throughout. These values are embraced by everyone who works at OCS. Today, the OCS family extends to over 87,000 colleagues worldwide, a large number of family shareholders and thousands of retired colleagues.

A 21st century business OCS prides itself on being a responsible business. It’s an approach that is embedded in the company’s values and history. The company’s commitments go much further than striving to provide value for

their clients and ensuring the safety and wellbeing of their staff and the public, they also extend to all stakeholders. The OCS maxim ‘Here Today, Here Tomorrow’ reflects their determination to deliver facilities management solutions that are sustainable in financial, human, community and environmental terms. OCS continually identify and launch initiatives that reduce environmental impact, and deliver social and environmental benefits to help improve the lives of thousands of people across the world.

Services OCS Group take care of essential facilities support services, leaving clients free to concentrate on their core business. The company is experienced

PROUD TO BE WORKING IN PARTNERSHIP WITH OCS GROUP

PROUD TO BE WORKING IN PARTNERSHIP WITH OCS GROUP

We at Frank Clark Ltd provide a specialist procurement service. Through our network of supply partners we can supply any product no matter how obscure to help you keep your facility running smoothly.

Cross refrigeration offers a world class design, installation and service, with a nationwide maintenance network on hand 24/7, 365 days a year.

We continue to offer our customers an extensive range of quality, value for money tools and machinery, supported by a premium service delivered by a team of friendly, efficient and knowledageable staff. Contact Frank McGowan 021 4542222 / 087 9970788

www.frankclark.ie

Setting new standards in retail and industrial refrigeration, air conditioning, catering and deli equipment solutions Dublin: 9/10 Broomhill Road, Broomhill Ind. Est, Tallaght, Dublin 24. Tel: +353 (0) 1451 1915 Cork: Mallow Road, Cork. Tel: +353 (0) 214302321 Sales: enquiries@cross-group.org Service: service@cross-group.org General: info@cross-group.org

www.cross-group.org

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Facilities Management: OCS GROUP

Advert OCS Article - JBS_Layout 1 02/02/2018 10:52 Page 1

www.jbs.group Branches across the UK and Ireland

PPE & Workwear Respiratory Protection Hand Protection Hi Vis Workwear Rainwear Safety Footwear Fall Arrest Training Fire Retardant Workwear

Wishing OCS all the very best for the future.

Noel Drummond Heating & Plumbing Ltd was formed in 2001 to provide the best in HVAC (Heating, Ventilation & Air Conditioning) services to Industrial, Commercial, Retail, Domestic and Preventative maintenance sectors. We are RGI registered gas installers and are F-GAS approved The Company has gained an excellent reputation with both Clients and Design Teams for the completion of projects on schedule within budget and to specification.

SERVICES PROVIDED LPHW heating systems

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Facilities Management: OCS GROUP

and focused on delivering sustainable solutions to complex facilities management issues. Whether you need a stand-alone facilities management service, a bundled service offering or fully integrated facilities services management, OCS find the right solution for your organisation. They work in partnership with clients to understand their challenges and requirements, and design sustainable, value add services to meet specific needs. Their priority is to ensure they provide quality and efficiency in service delivery, whilst adding maximum value to a business.

OCS Group specialises in the following areas „„Cleaning „„Security „„Catering „„Passenger assistance and aviation support „„Retail support „„Facilities management „„Electrical testing and compliance „„Landscaping

Responsibility - Committed to helping communities and the environment OCS strives to be a responsible business and this approach governs the way they work with all stakeholders, clients, suppliers, colleagues and shareholders and extends to the environment and communities in which OCS work. They believe that the work they do should be sustainable - not just in financial terms - but also in the way they impact upon people, communities and the environment. Therefore, OCS not only design services that help their clients improve their own sustainability and environmental impact, OCS also work with and invest directly in community and environmental initiatives around the world. John O’Shea – Head of Hard Services had this to say ‘’We’re not a public limited company, which means we focus on the longer term vision, rather than short term profits. This allows us to make efficient operational decisions, and develop transparent, long lasting relationships with our clients, enabling us to deliver sustainable solutions and support their long term goals.’’ 

„„Front of house reception and concierge „„Mechanical and electrical „„Pest control „„Washroom and hygiene

For more information about OCS Group and their operations please see their website via www.ocs.com

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Savills Sustainability Team Excels Legislation Drives Growth in Environmental Awareness in Property Management

O

ver the last decade, Savills has provided bespoke sustainability services to its clients and properties across the world. It has risen to the forefront of sustainable property management, winning numerous awards throughout the years. Most recently they won the Mayor of London’s Business Energy Challenge Gold Award in 2016, as well as a number of properties in their portfolio achieving Green Apple awards for sustainability. Savills is an international property manager spanning over 60 countries. It was founded in 1855 by Alfred Savill in South East London under the operating name of Savill and Son. The company grew through both World Wars and came out on top in the 1950s when it merged with Rees-Reynold and Hunt, rating surveyors and specialist advisors on commercial property investment. By 1970, It had accumulated 58 partners and expanded to 15 offices across England and Wales and rebranded simply to Savills. The firm continued to grow, adding more partners and expanding its global presence into Asia and America while consolidating itself and www.worldwidecsr.com

managing a number of subsidiary companies. Savills currently has over 130 UK offices, which are certified with ISO 14001 (Environmental Management) and their head office is BREEAM Excellent Building accredited. As part of the property management aspect of the organisation, Savills manages properties for 400 different clients across the UK and Europe many of those properties have won many Green Apples, particularly the commercial properties in the portfolio. Sustainability has been a major part of Savills’ operation for the last decade but a few years ago it created a dedicated team to deal with it and provide consultation services. It is focused on the


Facilities Management: SAVILLS UK LTD

built environment to advise clients on the sustainability aspects of their properties. There are over 60 experts whose services are employed across the UK, as well as experts spread across the world. However, the sustainability team is focused on the UK and European mainland at the moment. The sustainability team has 10 dedicated consultants who are led by Lizzie Jones. She has been with the company since March 2014 and was key to the forming of the sustainability team. Lizzie is a chartered environmentalist, with 13 years of experience in the sustainability field and is a full member of the Institute of Environmental Management and Assessment (IEMA). She brought the sustainability strategy to Savills, looking at portfolios of existing properties and assets and reviewing them from a strategic point of view with sustainability in mind. Describing how the process works, Lizzie said, “We look at their drivers, goals, company culture, what sustainability mean to them and their focus areas. We help them come up with a strategy and

then deliver it, either directly or through partners within our network.” This has been achieved by her ability to excite her colleagues about sustainability, helping existing clients with their goals and building a strong team of experts. Sustainability is a very broad topic, so Lizzie and ➛

PROUD TO BE WORKING IN PARTNERSHIP WITH SAVILLS

Solutions-Facilities Management Limited provides cleaning services to the commercial industry from Birmingham to Bude, and Swansea to Reading.

Our services include: Office cleaning Communal area cleaning Window & facia cleaning

Carpet cleaning Washroom services & sundry supplies Jet washing

Janitorial refresh service External area cleaning Remedial and maintenance works

We can provide both contracted and ad-hoc cleaning services for our clients. We believe, that through building a long lasting, open relationship with our clients, we will deliver the service you need.

Our clients have this to say about us:

“Solutions - FM have been providing their services and working with us for many years. The delivery of cleaning services has at all times been professional, thorough, and delivered with integrity. They are attentive and their self-auditing processes ensure that any issues are identified and rectified before we even notice them.” If you would like to discuss the services we can provide for your business then please visit our website or get in touch directly at info@solutions-fm.uk

Solutions – Facilities Management Limited Hollywood Estate, Hollywood Lane, Bristol. BS10 7TW

0117 379 0770 www.solutions-fm.uk

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Facilities Management: SAVILLS UK LTD

PROUD TO BE WORKING IN PARTNERSHIP WITH SAVILLS Endersham is a privately-owned London based Cleaning and Support Services Company. The business was founded in 1975, and since that time, has continued to develop and expand into one with an enviable reputation for client retention, based on the quality of our cleaning, service delivery, performance measurement and management. Operating almost exclusively in London’s City and West End, we have extensive experience in all areas of professional cleaning, and offer a personal and flexible approach to every contract. 5 Nugent Terrace | St John’s Wood | London NW8 9QB

T: +44 (0)207 121 0020 | M: +44 (0)7974 727 770 Email: jmg@endersham.co.uk www.endersham.com

her team have to get to the route of what their clients are trying to achieve in order to help them in the best way possible. Some areas they look into include energy efficiency, health and wellbeing, biodiversity, air quality, mental health, data reviews, monitoring, targeting, building badges, placemaking, artificial intelligence and digital innovation. This requires them to narrow down exactly what the client wants to achieve through sustainability. The clients vary from knowing exactly

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what they want to one who has no idea at all, in this respect, Savills can work with them for as long as required to work out the best solutions and goals. Lizzie and her team have won a number of awards, including the Mayor of London’s Business Energy Challenge Bronze award in 2015 and achieved the Gold award the following year. The sustainability team also won an award at the BREEAM Awards in 2016. Internally they were awarded Team of the Year in April 2016, a testament to the incredible work the small team achieves across the board. Savills is a fully paid member of the Better Building Partnership Group (BBPG) and UK Green Building Council (UGBC) and they attend many of the sessions that are held by the organisations. Lizzie says, “This keeps us ahead of forthcoming legislation changes, keeping us agile and versatile in terms of the new megatrends that are hitting the sustainability market every few months.” They also receive updates on any lobbying the UGBC is doing and improved in technical data recording and monitoring through the BBPG and their memberships give them a voice in both of these.


Facilities Management: SAVILLS UK LTD

Recently Lizzie attended the London Construction Sustainability Summit, where Biophilia was the main talking point to improve local air quality and the mood, health and well-being of people. As well as, easy charging for vehicles in anticipation of the 2040 ban on petrol and diesel which will drive a big shift in the way they operate. There was also a focus on placemaking, which Lizzie thinks is still in its early stages, stating, “I don’t think we’ve scratched the surface of how the community interacts with a property and integrating new builds better”. She also feels there isn’t enough traction for health and wellbeing within property management and predicts it will become massive in the future. On the topic of climate change adaptation, Lizzie believes we are starting to see more of a consideration for the how new builds are affected by the environment. This includes flooding in the area,

extreme weather and storms and whether more wind barriers or other safety features need to be implemented. She also thinks artificial intelligence will play a big role in sustainability in the future and we need to start thinking about the effects it will have. Consumers now want the instant availability of building data, to control their own comfort and as part of this, the industry needs to increase public awareness on key issues. 

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Cartrefi Cymunedol Gwynedd (CCG)

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artrefi Cymunedol Gwynedd is a social landlord with 6,300 homes across Gwynedd. Over the past six years they have invested £137 million into properties to achieve the Welsh Housing Quality Standard (WHQS). CCG is a housing association set up in 2010 following a ‘yes’ vote from Gwynedd Council tenants.

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As north Wales’ largest housing association, they provide quality, affordable homes and services to tenants and strive to protect and develop the culture and heritage of the communities they serve as they do so. As a registered social landlord CCG primary purpose is to provide affordable rented homes to those in housing need. The company are an independent not-for-profit organisation registered and regulated by the Welsh Government. Being not-for-profit means any surplus income is put back into the business so that they are able to continue providing homes and services and achieve objectives. CCG have over 6,300 homes and are responsible for the management and maintenance of these properties. Much of these properties are located in the county’s main towns of Bangor, Caernarfon, Pwllheli, Blaenau Ffestiniog, Dolgellau and Bala and property across the county in towns, villages and rural areas. As part of the CCG housing stock they have 400 sheltered units for older and more vulnerable individuals. Over the past six years they have invested £137 million in properties to achieve the Welsh Housing Quality Standard (WHQS).


Social Landlords and Letting Agents: CARTREFI CYMUNEDOL GWYNEDD

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Vision and Values To be a leading provider of quality housing - meeting the needs of customers, valuing communities. „„Fair „„Accountable „„Open „„Innovative „„Approachable

Board of Management CG’s Board has twelve members; four tenants, four that have been nominated by Gwynedd Council, and four independent members. The members are from a wide range of backgrounds that collectively bring professional, commercial and local experiences to CCG. The Board members are legally non-executive Directors of CCG. They are responsible for ensuring that CCG is financially viable, and that the organisation complies with legal, statutory and regulatory requirements. The Board is responsible for the strategic direction of the business, focussing on achieving the organisation’s vision statement, the core values and purpose as set out in the Corporate Plan. Also, it is the Board’s overall responsibility to ensure that all promises set out in the Offer Document are achieved. Board members are volunteers that give their time to work for the benefit of society and the

tenants at all times. Each Board member is expected to keep to the code of conduct. Being a Board member requires a degree of time commitment, which includes attending meetings, committees and presentations. Board members are given support and are able to take advantage of continuous development opportunities ➛

MAINTAINING HOMES IN YOUR COMMUNITY Cynnal a Chadw Cartrefi yn Eich Cymuned WATES LIVING SPACE • One of the UK’s leading social housing maintenance providers • Delivers planned, responsive and voids programmes across all corners of the UK. We are proud to be working in partnership with Cartrefi Cymunedol Gwynedd, combining highly trained operatives, local knowledge and expertise with the latest technologies, to ensure that residents and the local community are at the heart of what we do.

Above all, it’s about people Yr hyn sydd bwysicaf oll, yw pobl

CCG Advert, Jan 2018.indd 1

wates.co.uk

www.worldwidecsr.com 24/01/2018 14:07:03


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Social Landlords and Letting Agents: CARTREFI CYMUNEDOL GWYNEDD

Dolgellau development highly commended CCG have recently received high praise at the Welsh Housing Awards in the new development category. Wenallt Uchaf, a development of 12 houses situated above the town of Dolgellau was highly commended by the judges at the CIH Awards, which saw three developments being shortlisted. The development which is a mixture of two and three bedroom homes was completed earlier this year and let to local residents on social rent to help meet the demand for affordable homes in the area. Ian Atkinson, Director of Assets and Infrastructure at CCG said: “I’m so pleased that these fantastic properties have gained recognition as being one of the best new developments in Wales this year. We knew from the outset that these homes were going to be very special. It’s a development that we, the residents, the local community of Dolgellau and all stakeholders involved are extremely proud of. “In terms of building new homes, it’s very encouraging to gain recognition at this National level. CCG will also be undertaking further exciting developments in north Wales as we aim to build and acquire 300 properties over the next three years. “I’m very proud of everyone involved in this scheme, from CCG staff to GMC the contractors that worked with us on this development, Cadarn the engineers and Dewis the architects.” The judges recognised the development for its breathtaking design and location, for the partnership working with Snowdonia National Park Authority (SNPA) and with Gywnedd Council and for the training and

employment opportunities and community benefits that were generated from the development. Most of all it was commended for the difference these homes are already making to the lives of the families living there. The scheme was funded by CCG and the Welsh Government’s Housing development programme. 

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Dundee Waterfront Success after success and more to come

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LMOST two decades into delivering a 30-year transformation programme for a city with a setting as “ludicrously ideal as any… could be”, according to Stephen Fry, the two men driving the project look back and forward for our Scottish Property Awards Review Special. John Alexander, the leader of Dundee City Council and the council’s executive director of city development, Mike Galloway see 2018 as a giant step on the journey towards delivering the vision for Dundee Waterfront. Since its inception at the turn of the millennium Dundee Waterfront has marched steadily through the remodellling of the roads network and street layout, the addition of future proof utilities and communications infrastructure and now is seeing structures rising from the various development plots that dot the 240 hectares of available land. Cllr Alexander said: “The vision, which we continue to check in against and share with all of our partners

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and prospective investors is to transform the City of Dundee into a world leading waterfront destination for visitors and businesses through the enhancement of its physical, economic and cultural assets. “This year is going to be a special one for Dundee in which the vision starts to be realised. Through the hard work and dedication of the past two decades the completion of major projects such as the V&A Museum of Design, Dundee will attract more visitors and potential investors. “The city has got its pride back and there is a lot to look forward to in 2018. It will be a pivotal year when some major development projects will be finalised bringing with them exciting news on the jobs and business front. “Dundee Waterfront has gone from a vision, through a plan, to an area that local people and visitors can see,


Councils and Public Sector: DUNDEE CITY COUNCIL

Executive Director of city development, Mike Galloway

experience and enjoy for themselves. Almost 20 years from its inception developers and investors know what the Waterfront is going to look and feel like and what it is capable of delivering for them. “After the completion of the V&A and the new hotel/railway station concourse the skyline will again be filled with cranes as more development begins at the Watefront, with homes, hotels, office and retail

space already under construction. “This vibrancy is paving the way forward for the new Dundee. Tourism is flourishing and I have no doubt will continue to improve, again bringing jobs and opportunities to city residents. ➛

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Councils and Public Sector: DUNDEE CITY COUNCIL

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Councils and Public Sector: DUNDEE CITY COUNCIL

focussed zones: Riverside; Seabraes ;The Central Waterfront, City Quay and Dundee Port. It has already been scooping up awards in the last 12 months alone taking home a Scottish Awards For Quality in Planning and a CEEQUAL Sustainability Assessment Award. These have been added to the virtual trophy cabinet where the nestle alongside an Estates Gazette/MIPIM UK Award for revitalising the city, a National Landscape Award, an RTPI award for best place and a clutch of Scottish Property Awards. The Waterfront project played no small part in the 2014 decision by UNESCO to designate Dundee a City of Design alongside place such as Mexico City, Istanbul, Cape Town and Dubai. Cllr Alexander concluded: “What we are doing is not being done in isolation or simply for its own sake, or even to have nice buildings on our waterfront, but all with an eye on improving life for everyone in the city in the longer term. “The waterfront development has been and continues to be a transformational asset for Dundee and its residents and we are looking to the future with confidence, ambition and a great deal of anticipation.” 

“The city is going through an economic and social transformation delivering progress significantly greater than in any other period in its history.” Mike Galloway executive director of city development added: “Dundee is firmly back on the international map, and on the radars of decisionmakers at the highest levels. The next vital steps area already being taking to convert that interest into something tangible and mutually beneficial. “Major investment opportunities are coming from all over the world and we have hosted business delegations with people from China and South Korea as well as a number of other international visits.” The £1billion transformation of Dundee City Waterfront, which encompasses 240 hectares of development land stretching 8km alongside the River Tay, is a strategic, focussed and forward looking 30 year project (2001-2031) that is propelling the city to international acclaim. The area is divided into five www.worldwidecsr.com

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Arts University Bournemouth ‘An environment to shape and build your work to learn, share, provoke and collaborate.’

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stablished in 1885 as a specialist institution, the Arts University Bournemouth is a leading University offering high quality specialist education in art, design, media and performance across the creative industries. They are passionate about the creative subjects they teach and continue to encourage curiosity, risk-taking and adventure in exploring and pushing subject knowledge and its boundaries. A creative community for original thinkers and inventive innovative makers where boundaries are pushed and creative alliances formed. A place from which convention is tested, the landscape altered and creative careers launched. A living, breathing, connected academic environment for creativity. The AUB are a leading arts university for the creative industries. They relentlessly innovate, collaborate and connect in ways that turn creative talent into careers. www.worldwidecsr.com

A Campus Like No Other AUB’s stunning state-of-the-art campus is a creative hub designed for specialists. With a backdrop of head-turning architecture. The spaces are divided into villages, boulevards, green space and infrastructure. AUB was voted the highest-ranked modern university in the South West by The Times and The Sunday Times Good University Guide 2018 They invest heavily in industry-standard technology and spaces that equip for life in the creative industries and possessing state of the equipment and facilities surrounded by the New Forest, great beaches, and World Heritage Jurassic Coast.

The Environment and Aub The AUB goal is to ensure a sustainable future for the University as a specialist provider of arts, design, media and performance education. To this extent,


Education Sector: ARTS UNIVERSITY BOURNEMOUTH

they are committed to complying with legislative requirements imposed by the Environmental Protection Act 1990 and other current legislation. AUB is conscious of its responsibility in raising the awareness of environmental and sustainability issues to our stakeholders. They are committed in being proactive to reduce their effect on limited global resources. At the University, they are also committed to making improvements to minimise the environmental impact of their activities in the most effective way, and to continually improve through the systematic examination of their processes. Staff and student involvement in environmental and sustainability issues is also encouraged through appropriate communication of information, training and in the teaching environment. All staff inductions incorporate environmental sustainability, health & safety and other relevant information. E-Learning Modules for Sustainable Procurement training have been invested in through HEPA. The Environment Committee monitors and promotes environmental sustainability in all its aspects by identifying, raising awareness of and championing good practice in environmental management and the use of non-renewable resources. It also makes recommendations to the University Management Team. The Environment Committee constitution comprises the Chair – University Secretary and Director for Student Experience – with appropriate professional and academic representatives, the Student Union and with invitations sent to Trade Union representatives.

Campus Expansion Arts University Bournemouth has developed a significant national and international reputation, a reputation it seeks to build upon. It has close links with creative industries and business start-ups, with AUB students bringing an estimated £19 million a year into the Poole and Bournemouth economy. At a local level it provides publicly accessible galleries, short courses, library facilities and employment opportunities. Outline expansion plans for the AUB campus were approved in December 2016. The outline application included the construction of up to 14,000sqm of new academic buildings and accommodation for 300 students at its Wallisdown campus. The plans also ➛

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Education Sector: ARTS UNIVERSITY BOURNEMOUTH

include landscaping proposals to ensure the campus and its boundaries remain attractive to those on and outside the campus. Detailed plans for the first stage of construction are now being developed with the desire for AUB to submit an application for planning approval in mid-2017. The project provides an exciting opportunity for the University and the wider area and will be important in maintaining the University’s international reputation as a leading arts university and allow for the continuing modernisation of its campus. Between 2014 and 2016, AUB completed a £17million investment project Below: Site plan

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Drawing Studio The Drawing Studio is the first of its kind to be built in the UK since the 1900s and has been designed by Professor Sir Peter Cook (AUB Visiting Professor and alumnus). The design of the studio celebrates four aspects of light — central themes in looking and drawing — to include a large north-light in the studio tradition, a rear clerestory that throws a softer light back from the rear wall, a discrete and even softer light that filters from beneath the bench on the east side and, finally, a graded wash of light that comes along the curve of the entrance porte clochere via the glass entrance door.


Education Sector: ARTS UNIVERSITY BOURNEMOUTH

Opening of the Drawing Studio The Drawing Studio was officially opened on 3rd March 2016 by special guest, the world famous Dame Zaha Hadid who closed her speech with ‘I simply love this building.’The building was designed and completed by renowned architect, AUB alumnus and Honorary Fellow, Professor Sir Peter Cook RA and his office CRAB (Cook Robotham Architectural Bureau). Not only is it the first purpose-built drawing studio to be constructed at an art school for more than a century, it is also Sir Peter’s first building to be built in the UK. The building is accessible to students from all courses across the University enabling all creative artists, working in any genre, to be in the same space together, from costume designers to architects, animators to etchers.

A word from Professor Stuart Bartholomew CBE, Principal and Vice-Chancellor “The design for the studio has been completed by the architect Professor Sir Peter Cook who is an alumnus of the institution having studied architecture here in the 1950s. Peter was the founder of the Archigram movement and whilst he is recognised for buildings internationally, (most notably the Kuntshaus Graz), there are no buildings by him in the UK. “Our intention is to provide students with a new space in which drawing can be taught and practised. We are also keen to re assert the centrality of drawing to the subjects we offer. “The condition of the room celebrates four aspects of light, central themes in looking and drawing, to include a large north-light in the studio tradition, a rear clerestory that throws a softer light back from the rear wall, a discrete and even softer light that filters from beneath the bench on the east side and, finally, a graded wash of light that comes along the curve of the entrance porte-cochere via the glass entrance door. “We believe the simplicity of the monocoque construction will allow the act of drawing to become a calm and considered activity within the lively world of a very busy creative institution.”

Other Development Projects The BH12 Halls of Residence buildings adjacent to the Drawing Studio have undergone major refurbishments to transform the spaces into Make-up, Modelmaking and PrepHE studios. The building formerly known as Enterprise Pavilion, now University House, next to the campus’s main entrance has also undergone a major refurbishment. University House now accommodates the Vice Chancellor’s Office alongside the Human Resources, Marketing, International Development, Widening Participation, Short Courses, Room Booking and Quality and Standards teams. In addition, the building has the retail offerings of Uniprint and the new AUB campus shop. 

Some Some of of the the AUB AUB Key Key Service Service providers providers ::  Derwent FM Ltd www.derwent.fm  Hettle Andrews & Associates Ltd  Ink Associates Ltd  Design Engine Architects Ltd  Crab studios  Mitie Security Ltd

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Leeds Trinity University Opens ÂŁ5.7m Learning Centre Extension

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ast September, the Leeds Trinity University opened the doors on its new ÂŁ5.7m extension to the Andrew Kean Learning Centre. The first step in a strategic plan to build and explore new opportunities for growth. It has also made changes to move to more efficient and environmentally friendly practices with several policies in place to protect the environment and reduce their carbon footprint. Leeds Trinity University was established in 1966 as a number of colleges, it has since transformed into an acclaimed university known for outstanding teaching for over 50 years. It is ranked as the top university in Yorkshire and sixth nationally for teaching quality by The Times and Sunday Times Good University Guide 2018. They are also top in Yorkshire for employability, a provable statistic as 97% of students are employed or in further education six months after graduating. This is thanks to their professional work placements in all degrees that give graduates a head start when looking for their first job. www.worldwidecsr.com

The campus is based in Horsforth, just six miles from the city centre. This means students are provided with the excellent benefits of a big city university while being located on one campus. Giving them access to world-class teaching, extensive industry links, high-quality professional placements and incredible facilities. 88 degrees from undergraduate to postgraduate courses are offered in a wide range of subjects including Media, Journalism, Creative Writing, Psychology, Sport, Health and Nutrition, and more. Additionally, having a reputation for quality teaching means their Teacher Training and Post Graduate Certificate in Education (PGCE) courses are among the best in the UK. These degrees are delivered by around 500 members of staff, split 63% to support staff and 37% to academic staff The estate sits on a seven-hectare site, consisting of buildings, assets and sports facilities taking up 35,000m2 of space. This space is divided among


Education Sector: LEEDS TRINITY UNIVERSITY

the teaching and support services (21,000m2) and accommodation (14,000m2). An additional 2,000m2 remains on the site for future development. While many universities opt solely for brand new builds, Leeds Trinity has developed existing buildings, with the last new build being made in 2002. This was the Andrew Kean Learning Centre which opened in 2003. Last year a £5.7million extension was added to the centre, which upgraded it to a 21st-century environment. It now features flexible IT rooms, with height adjustable PC’s that can lay flush with the surface to create flat working spaces. A collaboration room with bespoke desks that integrate with other tables to provide flexibility depending on group sizes and social study space for students to work in small groups or deliver presentations. Mark Joyce, Director of Information Services at Leeds Trinity University, said, “Creating the best student experience is something we are absolutely committed to at Leeds Trinity. We want our students to exercise a choice in where, when and how they manage their learning, so we actively encourage student-led enquiry. We want our students to work collaboratively and encourage group work. And we have a clear vision for the way innovative teaching can be ➛

PROUD TO BE WORKING IN PARTNERSHIP WITH Leeds Trinity University HMF Ltd, along with our specially selected service partners deliver a comprehensive range of IT network and infrastructure services and project management solutions through its centrally located operations office. From individual products to complete outsourcing provision HMF Ltd have the capability and experience to meet a client’s exact requirements. Our teams of highly skilled consultants, specialists and engineers can provide insight, advice and support for an extensive range of products and technologies. Over the last five years we have earned an enviable reputation with clients in both the private and public sectors, including global blue-chip brands. We’re proud of our ability to build trusting, long-term relationships with our clients through our focus on customer service and quality. Based centrally in the UK we are ideally placed to deliver our extensive and flexible range of services on a nationwide basis.

Email: info@hmfacilities.co.uk Phone: +44 (0) 7921 21 21 29 155 Queen Elizabth Drive Normanton West Yorkshire WF6 1LR

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www.etongroup.co.uk

01325 366886

Proud to be working in partnership with Leeds Trinity University Eton Environmental Group is an industry leading building compliance company, helping organisations across the UK meet their legal health and safety obligations. OUR SERVICES: Asbestos surveying Asbestos project management Asbestos awareness training Laboratory testing services

Fire risk assessments Legionella risk assessments Lead paint surveys Pigeon guano removal

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Making compliance simple Eton Environmental Group has worked with Leeds Trinity University since January 2015. Initially, following a competitive tendering exercise, we were appointed to provide a full range of asbestos management services for the University. Some of the buildings owned by the University were built in the 1960s and during our initial asbestos surveying, asbestos containing materials were discovered. Working with the University, we then project managed the removal of asbestos, including drawing up a tender specification and overseeing the work of the chosen asbestos removal contractor. In order to minimise disruption, this work was carried out on weekends or during the holidays. During the asbestos remediation projects, we also provided air analysis attendance to the asbestos removal contractor by providing dedicated team of analysts who carried out air reassurance tests, smoke tests and 4-stage air clearance tests on completion. ONLINE MANAGEMENT PORTAL We continue to manage the asbestos across the University and undertake annual re-inspections of the condition and this is reported back on our online management portal, which the University has access to. We also deliver annual asbestos refresher training which is certified by UKATA and delivered by our own trained staff. More recently, and again following a competitive tendering process, we were appointed to provide fire safety risk assessments for the University.

With so many people on campus, it is was essential for the University to choose a company which could carry out comprehensive fire risk assessments to ensure everyone remains safe at all times. Our rigorous assessments included everything from examining fire safety records and procedures, through to identifying fire hazards, such as obstructions along escape routes. We have an excellent working relationship with the University and with our support, their understanding of asbestos and fire compliance is of a very high standard. INDUSTRY LEADER Eton Environmental Group is a leading building compliance company providing a range of asbestos management services, including surveying, air monitoring and awareness training, fire and legionella risk assessments and an online legionella awareness course. We also provide energy performance certificates, lead paint surveys and pigeon guano removal. We are recognised as an industry leader in the asbestos survey and management field, holding UKAS accreditation for asbestos surveys, including asbestos management surveys, asbestos refurbishment surveys and asbestos demolition surveys. We also provide asbestos awareness training, asbestos air monitoring and asbestos laboratory analysis, as well as expert witness for legal matters relating to asbestos.

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Education Sector: LEEDS TRINITY UNIVERSITY

supported by relevant technology and modern, flexible teaching spaces – which is why we’re so proud of the learning and teaching environments offered in the newly extended learning centre.” Partners of the Andrew Kean Learning Centre extension project included contractors Morgan Sindall, architects Jefferson Sheard and Horsforth-based business management consultant Turner & Townsend. Health and Safety risk assessments are carried out and method statements devised as appropriate for activities and tasks, including the tools and equipment required to carry them out. This also extends to working with chemicals, working at height, manual handling and working in confined spaces, all of which have their own unique risks involved. Accident prevention is a key target for any work is carried out and they strive to prevent them as far as reasonably possible. Sustainability is also very important to the management at Leeds Trinity. A detailed assessment of staff and student travel activities was devised and relevant actions were promoted. This includes a shuttle bus, car sharing, electric car charging ports and bus ticket subsidies in an attempt to reduce their carbon footprint. These are complemented by green sustainability projects like LED lights, motion sensors and a combined heating and power plan. Len Windle, Director of Estates and Facilities, gave the following advice to other industry professionals, “There is a wealth of information on the internet about

health and safety, much of which is issued free from the Health and Safety Executive (HSE) and can be found on their website. Companies need to focus on the significant risks and ensure that they understand the reasoning behind the legislation and guidance which is there to protect everybody involved.” And added, “Leeds Trinity University will continue to succeed through our focus on providing outstanding, student centred higher education. Leeds Trinity is a diverse community where learning, led by research and professional practice, is at the core of what we do and in which our students and staff develop as individuals. We are currently reviewing our strategic plan so that we can continue to build on our success and explore opportunities for further growth.” When asked what the future holds for Leeds Trinity University. 

Some Some of of Leeds Leeds Trinity Trinity Key Key Service Service Providers Providers ::  HM Facilities Ltd www.hmfacilities.co.uk  Eton Group www.etongroup.co.uk  Andel  Kelvinair  Gresham  Test Strike  Pickering’s Lifts  ESS  P Clarke Glazing  Cormeton Electronics  Wilmott Dixon

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The University of Northampton Prepares to open doors on new £330m campus

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he University of Northampton is due to open its brand new Waterside campus in autumn of this year. The £330m project has been described by Nick Hillman, director of the Higher Education Policy Institute, as “the UK’s most exciting higher education project”. This comes in the wake of it being revealed that the new campus will not operate in the traditional way that’s to be expected from a university, instead opting for more controversial methods. Forming in 1995, the University of Northampton was the amalgamation of a number of training colleges in the region and gained full university status as recently

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as 2005. It is among only a few universities to be ranked Gold in the Teaching Excellence Framework (TEF) in the UK, despite being one of the nation’s youngest. It is built on the philosophy that sharing knowledge, supporting creativity and striving to make a positive difference in people’s lives will change the future. They want to break the mould of what society expects Higher Education to be and is leading the way to add value to society through “social impact”. The staff encourages students and graduates make their mark on the world, which led to the university is the first to be named as a Changemaker Campus in


Education Sector: UNIVERSITY OF NORTHAMPTON

2012. The university is home to over 14,000 students and 2,000 members of staff. Management at the university recognises the global impact of their activities on the environment as well as locally. As a result, they have acknowledged their responsibility to lessen the impact they have on the environment and committed to maintaining improvements. Everyone studying, working or living at the university can make a difference to the campus’ carbon footprint and contribute to a sustainable future. There are four main methods for this: „„An Environmental Management System (EMS) has been implemented as part of the university’s participation in Investors in the Environment (IiE). It achieved the EcoCampus Silver award for the initial development of its EMS and received the scheme’s “Great Green Star Award” accreditation in 2016. „„A carbon management plan has been developed by the university to

continuously investigate and undertake actions to improve energy efficiency across the entire estate. As stated on their website, “The University’s principal carbon reduction target is to reduce its annual Scope 1 and 2 CO2 emissions by 43% to 4530 tonnes of CO2 by the end of 2019/20 academic year, compared to its 2005/6 emissions baseline of 7947 tonnes of CO2.” „„The university has set up an efficient recycling scheme that supports their responsibilities when it comes to waste and reducing how much is sent to landfill. Durable recycling bins are distributed across halls of residence, academic and administrative buildings. This led them to proudly proclaim “In 2014/15 we were very proud to have recycled 69% of our day to day waste!” ➛

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If you are looking for a cleaning products partner who delivers as promised, can bring innovation and solve any cleaning problem, contact us today. Mark Silcocks: mark.silcocks@pattersons.co.uk Pattersons Head Office: Winterstoke Road, Bristol, BS3 2NS. Tel: 0117 934 1270 Fax: 0117 929 3032

www.pattersons.co.uk Over 127 years of business experience placed Pattersons Cleaning Supplies in good stead with Northampton University, forming a long term partnership which began in 2010. As one of the largest independent cleaning suppliers in the UK, Northampton University is one of many educational establishments that trust Pattersons to provide a first class service that delivers. Pattersons supply cleaning products to maintain all aspects of university life from student accommodation, to lecture theatres, onsite restaurants and public areas such as washrooms. Northampton University have found that Pattersons have surpassed their expectations and are now a major component in the University’s operations. “Our experience with the education sector has given us in depth knowledge that is highly valued by our clients. This knowledge has allowed us to develop an effective operation with Northampton university that provides a dependable, consistent and high-quality service which they can rely on.” Said Pattersons’ Relationship Manger Stewart Thomas. With a rich heritage dating back more than a century, Pattersons pride themselves on their conscientious approach and unbridled ambition to be at the forefront of innovative thinking. From humble beginnings as an ironmonger in Bristol to now to supplying customers nationwide, Pattersons have established themselves as a trusted cleaning supplier with exhaustive market knowledge.

“We go beyond just supplying products, helping Universities comply with H&S legislation including COSHH awareness training, risk management assessment and product training which our team carries out with a holistic approach. Health and safety is paramount within any industry, but with the education sector it is critical due to the number of staff and students and the complexity of the university service. Our proven expertise and in-depth knowledge of cleaning and hygiene allows us to provide the best solutions for cleaning on such a large scale.” Stewart Thomas added.

innovative cleaning products and methods to ensure our services are as energy efficient as possible.” Said Stewart Thomas. Now one of the oldest businesses in Bristol, Pattersons continue to maintain their reputation as a leading supplier of cleaning and janitorial supplies to the UK market. For 127 years, Pattersons’ have placed the customer at the heart of their business and work towards securing a seamless service that saves the customer time, money and hassle. Pattersons have expanded out from Bristol with depots now residing in the Midlands, Lancashire and Devon- enabling the company to deliver on time regardless of the location. Understanding the individual requirements of businesses, delivering what’s needed on time, whilst bring innovation and fresh thinking to any cleaning conundrum has allowed the company to grow, securing its position for many more centuries to come.

Pattersons’ mission is to provide innovative cleaning solutions that not only save time and money but also aim to be as environmentally friendly as possible. Projects with three UK universities have ranged from lowering carbon emissions, to sourcing and supplying cruelty free cleaning products to initiatives that reduce paper consumption and energy. With an impressive network of affiliates, Pattersons are able to assist universities “A partnership with Pattersons means with any initiative in their operation whilst still working with a dedicated and reliable team achieving optimum cleaning results. who can help to develop your business and ensure it runs as smoothly as possible. As “As an ethically minded organisation, we industry experts, we bring quality, passion continually strive to implement and sustain and focus to ensure our customers receive green cleaning practices and are proud to the highest levels of customer service have obtained the internationally recognised available. If our services can benefit your ISO 14001 Environment Management organisation contact me and find out first System standard. We understand the hand why Northampton University have importance of taking on an environmentally chosen to partner with us.” Stewart Thomas, friendly stance and actively seek out the most Relationship Manager.


Education Sector: UNIVERSITY OF NORTHAMPTON

„„Finally, the university keeps a keen eye on the

conservation of biodiversity on its campuses and maintain it in an environmentally friendly way. It also promotes this for educational institutions across the UK through the award-winning interactive Biodiversity Index web application developed in-house as part of the SEED Project. It allows organisations with little knowledge of biodiversity to rapidly assess the level of plant diversity on site. A journey began in 2013 to develop a new campus on the banks of the River Nene, transforming it into an innovative campus. Work eventually started in 2015 and progress has been made quickly to build the future of learning for Northampton based students. In September, the doors will open at Waterside, the new purpose-built campus that’s designed to provide learning experiences and opportunities expected from universities of the future. It is described as “the embodiment of our mission to transform lives and inspire change” by the university itself. Of course, a project of this size and cost wouldn’t go ahead with solely that purpose. Another big thing that necessitated the project’s development was the reduction in real estate taken up by the university. The campus will replace the 2 existing campuses and reduce the overall footprint by about 40 per cent. It will also tackle the issue of substantial heating bills that come from the building being empty and underused for a significant amount of time each week. New energy provisions will mean that over 1,000 tons of CO2 will be saved in the short term, rising to 2,200 tons a year following the introduction of a Combined Heat and Power Engine. Hot desking and lockers have been introduced for staff members and they will no longer have their

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JW Turner Limited specialise in: Commercial Refurbishments / Alterations, Commercial Construction Projects. JW Turner Limited 65 Studland Road, Northampton, NN2 6NE tel: 01604 791919 fax: 01604 720481 email: info@jwturner.co.uk

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A local company set up in 1992, we have a wealth of experience providing excellent cleaning and can accommodate all commercial, Industrial and domestic cleaning requirements from one off cleans to long-term contracts and at very competitive rates TRIED AND TESTED CLEANING With over 20 years experience providing a wide range of outstanding cleaning services, we can accommodate for all domestic and commercial cleaning requirements at very competitive rates. We have a reputation for excellent customer service. RELIABLE AND THOROUGH CLEANING We strive to ensure that our high standards of Health and Safety are adhered to at all times. All our staff are highly trained and are NVQ, IPAF and Ladder Association qualified. A large amount of our business is from satisfied repeat custom. WE COVER THE FOLLOWING AREAS At Holmes and Lloyd we cover the following areas: Northampton, Kettering, Corby, Banbury, Market Harborough, Daventry, Towcester, Wellingborough, Brackley, Rushden, Milton Keynes and the surrounding areas. 21 Ferndale Road Northampton NN3 2NR Telephone: 01604 404 013 Mobile: 07730 943 761 Email: richard@holmesandlloyd.co.uk

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own office within the university itself. This has led to opinions that the university is making controversial decisions. It is, however, backed but by research and studies conducted in the US. Additionally, a new teaching method will be applied, “active blended learning” makes greater use of digital resources and creates an online-offline hybrid approach leading increased success rates among students in recent studies. The journey towards the opening of Waterside will end this year but a whole new one will begin once the doors are opened for the first time. This will propel the university into the future and maintain its status and one of the best teaching institutions in the UK and allow it to challenge the world stage.  Some Some of of Northampton Northampton University’s University’s key key Service Service Providers Providers ::  Pattersons (Bristol) Ltd www.pattersons.co.uk  Holmes & Lloyd www.holmesandlloyd.co.uk  J W Turner Ltd  Midshires Electrical & Lighting  Bowmer and Kirkland  Kier  Vital  Volker Fitzpatrick

www.jwturner.co.uk

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UWE Bristol Shines at awards as ambitious campus redevelopment progresses

P

art of the “University Alliance” group, UWE Bristol is becoming well known for its building excellence after winning a number of awards in construction excellence. In the last 12 months, they have completed an impressive £50m Business and Law School project. This is part of £300m plans to overhaul and develop the Frenchay campus. This is just the latest in a long line of ongoing developments at the university and nowhere near the end of what they have planned for the future. UWE Bristol was founded in 1595 and achieved university status in 1992, undergoing many guises, www.worldwidecsr.com

including as Bristol Polytechnic, until then. However, from that moment onwards it has gone from strength to strength and has four campuses in total, spanning Bristol and Gloucester. It is renowned for its quality of teaching and student experience, which see improvements through the National Student Survey yearly. The university offers over 600 courses split across four faculties: “Health and Applied Sciences”, “Faculty of Engineering and Technology”, Faculty of Business and Law” and “Arts, Creative Industries and Education”. Many construction professionals in the South West


Education Sector: UNIVERSITY OF THE WEST OF ENGLAND

Simon MacSorley, UWE Bristol’s Director of Estates and Masterplanning

graduated from there, showcasing their particularly strong Built Environment department. Frenchay is home to the university’s main campus and spans approximately 150 acres. It features a mixture of general and specialist teaching spaces, administration buildings, sports facilities and student accommodation, including the aforementioned new £50m Bristol Business School completed in 2017. They are currently two-thirds into their very ambitious £300m masterplan for the redevelopment of Frenchay. Additionally, the university consists of the arts and media focused Bower Ashton campus and the Health and Social Science focused Glenside campus which sits on a beautiful listed estate. These spaces accommodate over 30,000 students and 3,500 staff members, making it one of the biggest universities in the country.

Simon MacSorley, UWE Bristol’s Director of Estates and Masterplanning, has been part of the management team since late 2016. He has been involved in construction and estate management ever since he left school at the age of 16. This means he has 20 years of experience in various Director of Estates roles, including working for one of the UK’s leading independent schools, a national charity and as Group Property Director for a national FTSE250 telecommunications company. When asked what he brought to the role, Simon said, “I have worked in many diverse sectors and in different roles encompassing construction, design, refurbishment, maintenance, consultancy, landlord & tenant and development work and it’s this wide-ranging experience that gives me a full ➛ www.worldwidecsr.com

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Nuaire’s UNI-X Heat Recovery Range Creates a Healthy Home-From-Home I

ncreased media attention on indoor air quality and a greater understanding of its impact on our health and wellbeing have become critical to the design of university buildings and student accommodation. Leading ventilation manufacturer, Nuaire has championed the cause with a succession of innovative solutions designed specifically for schools and universities; from heat recovery systems that save energy and reduce CO2 levels, to packaged air handling units that integrate with the building management systems to offer demand-control ventilation while reducing energy and life-cycle costs. With extensive experience in designing low-noise systems for university buildings, Nuaire has recently launched a heat recovery range developed specifically for student accommodation. The UNI-X range is a step forward from the traditional products used to ventilate student apartments, offering higherefficiency, lower specific fan power (SFPs) and class-leading noise levels. Commercial Sales Director, Stuart Smith explained: “Gone are the days when students lived in dingy shared houses with mouldy walls. Today’s students, especially the overseas students, demand a much higher standard of living. They want that ‘home-from-home’ experience, and in order to create that, student accommodation developers and contractors are looking towards purpose-made heat recovery systems like UNI-X, that offer low noise, better indoor air quality and simple controls.”

Achieving low noise-levels is of particular importance to students, whose ability to study can be affected by disruption caused by ambient noise. The unique casing design of the UNI-X range boasts internal profiling and external acoustic cladding to ensure the ultralow noise levels required to create the optimum learning environment. The range also benefits from an automatic 100% bypass facility, which will guarantee the delivery of fresh, clean air in the summer months. “Providing smart, comfortable spaces for students is a major growth area in UK construction”, explained Mr Smith. While self-contained studio apartments are more lucrative, studies have shown that the style of accommodation best-suited to the needs of students is communal living with shared spaces for studying and socialising. With this in mind, Nuaire has based the sizes of the UNI-X range around the most common configurations, so consultants can now specify exactly the right sized system for their needs.” UNI-X220 is designed for properties with up to 4 bedrooms plus kitchen and communal living spaces. UNI-X360 ventilates properties with up to 8-bed cluster. The largest MVHR in the range, UNI-X580 will meet the needs of

properties with up to 12-bed cluster. Unique to Nuaire, UNI-X580 option will give customers greater flexibility, allowing them to ventilate larger clusters with just one MVHR system. UNI-X offers simple controllability with three speed settings that can be individually adjusted for site requirements. Poor air quality can be a major factor in student accommodation design, with sites often located in busy urban areas. Where required, Uni-X is complemented by Nuaire’s in-line carbon filter range, IAQ-BOX, which filters out up to 99.5% of harmful N02 and up to 80% of Particulate Matter (PM), before it enters the property. A further boon to consultants, Nuaire is able to offer a free design service to ensure the most effective ventilation design and optimum performance of the UNI-X systems.

STUDENT ACCOMMODATION SOLUTIONS UNI-X HEAT RECOVERY RANGE

NEED THE QUIETEST HEAT RECOVERY FOR STUDENT ACCOMMODATION?

UNI-X WILL DO THE HONOURS THE NUAIRE UNI-X HIGH PERFORMANCE RANGE OF HEAT RECOVERY SPECIFICALLY DESIGNED FOR STUDENT ACCOMMODATION tra quiet, tra units, tra boost, tra ancillaries, tra service all at no tra cost. Find out more at nuaire.co.uk/uni-x

NUAIRE. FOR THE COMPLETE VENTILATION SOLUTION. T 02920 858200 E ENQUIRIES@NUAIRE.CO.UK W NUAIRE.CO.UK  @NUAIREBUILDINGS

NUAIRE_UNIX_CIBSE_AD_121X169.indd 1

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Education Sector: UNIVERSITY OF THE WEST OF ENGLAND

PROUD TO BE WORKING IN PARTNERSHIP WITH University of the West of England, Bristol

Established for over 30 years, Edgewood Joinery Ltd are manufacturers of high quality timber products. Holding both FSC and PEFC certification, we are able to offer our customers complete Chain of Custody assurance. Edgewood manufacture products for large scale national companies, small building contractors and directly for establishments across the education, health and care sectors, including UWE. We were very pleased to have the opportunity to work with UWE on the regeneration of the library on their Frenchay Campus and are proud to continue our work with them. Examples of the bespoke joinery we manufacture include reception desks, bars, staircases, windows, doors, gates, seating, kitchens and cabinets. Edgewood also supply contractors with materials required for conservation and heritage sites. These include replacement doors, sash windows and mouldings to replicate existing features. We also supply general joinery materials including door-linings, fire screens, handrails, architraves and mouldings. If you would like any further information, please contact us and ask to speak to one of our Project Managers who will be able to provide additional information regarding the full service we are able to offer which includes estimation, manufacture, delivery, supply and fitting where required.

Tel: 0117 9719350 Fax: 0117 9724107 Email: info@edgewoodjoinery.co.uk www.edgewoodjoinery.co.uk

Unit 24, Bonville Business Centre, Bonville Road, Brislington, Bristol BS4 5QR

Bower Ashton Campus

understanding of the industry and enables me to take a holistic view when managing estates for a large corporate client. “ adding, “Plus I’m getting on a bit now and there’s no substitute for experience!” At the university, Simon has a team of over 50 extremely talented professionals supporting him. This team tackles the constant challenge of maintaining four campuses and ensuring that the students, staff and visitors feel safe and stimulated in a vibrant environment. Health and safety is a big priority for any university or a large corporation, given the high volume of people passing through their buildings almost every day of the year. The biggest risk in Simon’s eyes is fire safety and that is why the university invests heavily in maintaining it to high levels. There are dedicated health and safety teams, including fire safety specialists, and comprehensive induction procedures for all staff, students and contractors who are brought in to work on the campuses. Simon is dedicated to continuous improvement to the health and safety in the university environment through the regular monitoring and measurement of performance. ➛

L I M I T E D PROUD TO BE WORKING IN PARTNERSHIP WITH University of the West of England, Bristol

NKS Contracts Limited has a wealth of experience and expertise in delivering refurbishment, maintenance and general construction services throughout the South and West locations Working in close partnership with Local Universities and Colleges, Registered Social Landlords, Local Council’s and Housing Associations under Framework and Partnering Arrangements, we have gained an outstanding reputation for completing construction and refurbishment projects to the highest standard. At NKS we always endeavour to adopt a professional and friendly approach to our work, whilst maintaining ‘Best Value’ for all our clients at all times. NKS Contracts Ltd Units C & D, 6 The Old Coachworks, Kingsfield Lane, Longwell Green, Bristol. BS30 6DL T: 0117 9604000 F: 0117 9604030

www.nkscontracts.co.uk www.worldwidecsr.com

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Education Sector: UNIVERSITY OF THE WEST OF ENGLAND

The university sees the ongoing development of its campus throughout the year, with a new Student Union building, new student accommodation blocks, Bristol Business School, Bristol Robotics Laboratory and a new Film & Media building all being completed in recent years. The next stage is a major new facility for their engineering department which is currently being designed and is expected to be completed in 2020. Some of the principal contractors they work in partnership with are Wilmott Dixon, Kier, ISG, Interserve and BAM. Each of which went through the universities own standards regulations for contracted work. Of course, with all of this redevelopment happening the university has been nominated for a number of industry awards. Most recently in June 2017, when they successfully won the prestigious “Client of the Year” Award at the Constructing Excellence South West awards. Speaking on this success, Simon said, “I believe we were successful as we have highly developed procurement and contract management systems and processes in place and very experienced and talented estates, professional staff, in-house. We are a demanding client, but contractors know exactly what to expect with UWE and greatly value our open, collaborative approach.” The university has also won two awards recently in partnership with BAM in the “Digital Construction Project of the Year” and “Image of Construction” awards at the same ceremony. With this success and what he learnt over the past year or so working within the university, Simon has picked up some wisdom and come to conclusions about what professionals in the higher education sector

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should take on board. He stated, “start thinking about what universities might look like in 2030? We need to focus much more on flexible, smart spaces used efficiently by many different stakeholders. Pedagogy is rapidly changing and estates professionals need to be leading this change, not just reacting to it.” He also shared his thoughts on where contractors could improve in the current environment, adding, “One area where I believe contractors are failing is the update and development of technology.” Simon went on to praise BIM for it’s fantastic capabilities, saying, “BIM offers fantastic opportunities not just in the design and construction processes but throughout the life of building assets. We still find it very difficult to source design teams and contractors that can work with BIM throughout the whole supply chain to output a fully functional accurate federated BIM model.” Looking toward the university’s future, Simon’s main goal is to ensure that its estate continues to provide a consistently high student experience while remaining prepared for the future. This presents a challenge as some of the older building on the campuses have a high maintenance liability and are poorly insulated. These factors mean they have not yet achieved the consistent level of quality that they are aiming for across all campus buildings. The proposals to transform these spaces are currently being developed but it remains a complex and demanding challenge for the university. Simon is confident with the help of his team, they will be able to reach their goal and contribute to UWE’s continuing year-on-year success. 


P & G Contractors have been working with UWE since there inception in 1991, our professional management team work closely with UWE surveyors and managers to provide competitive quotations for works required. Our most recent project for UWE was converting the old student union bar, The Red Bar, into a modern IT suite. We managed all the building works including the mechanical and electrical items working alongside our colleagues at UWE. Works here included adjustments to the layout, sprayed high level services, a Monodraught climate control, new flooring and redecoration throughout. This contemporary space now has a fresh open space feel with exposed services painted blue and a full wall graphic representing the various buildings at UWE.

Another high-profile project we recently completed for UWE was the modernisation of ‘Traders’ restaurant and café at the Glenside campus into ‘The Hub’. This included a full birdcage scaffold during the works, new LED lighting, acoustic panels, new flooring, the addition of the new café and painting throughout. Many people have commented on the quality of the works and visits to the restaurant/café have increased markedly. Our aim is to fully satisfy the needs of our clients through all stages of the construction process. We pride ourselves on attention to detail and finish all projects to the highest standards. Good dialogue with the design team and client throughout our projects is essential. Our directly employed site team are always willing to go above and beyond in achieving a harmonious and productive site for all involved.

P&G Contractors

Proud to be Working in Partnership with University of the West of England, Bristol P & G Contractors were established in 1991 to provide high quality building services. We carry out works within a 100 mile radius of our Bristol based office. We undertake all elements of construction, including maintenance, refurbishment, new-build, and decoration to both domestic and commercial properties. With a number of high profile and loyal clients, P & G Contractors is constantly striving to be the market leader within our area. To accomplish this we provide the customer with services that exceed industry standards, with a staff of professional, well-trained tradesmen with the experience to complete all projects to a high standard, in a timely manner, efficiently, and most of all safely. In addition to being one of Bristol’s most highly recommended contractors, we are also proud to have achieved accreditation with the following bodies:

P & G has expanded to provide excellent work across many disciplines in both commercial and domestic work. We can offer services that include, but are not limited to: Commercial refurbishments, school and commercial maintainance, new builds, extensions, public sector works, loft conversions and decoration. We pride ourselves on giving personal and bespoke services with any advice and specifications desired. If you would like any further information, please feel free to contact us at anytime. We would love to help you on your next project! P&G Contractors: Unit 21, Windmill Farm Business Centre, Bartley Street, Bristol. BS3 4DB

Tel: 0117 953 7300 Email: bristol@pandgcontractors.co.uk Web: www.pandgcontractors.co.uk Opening Times: 8am – 5pm Monday to Friday

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OCS GROUP STRIVING FOR EXCELLENCE WITHIN THE FACILITIES MANAGEMENT SECTOR ALSO FEATURING SOCIAL LANDLORDS AND LETTING AGENTS PUBLIC SECTOR...

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OCS GROUP STRIVING FOR EXCELLENCE WITHIN THE FACILITIES MANAGEMENT SECTOR ALSO FEATURING SOCIAL LANDLORDS AND LETTING AGENTS PUBLIC SECTOR...

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