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Contents COVER STORY: Award winning at ECH


AGMs of ILU residents


Site upgrade program continues


Christmas closure


Carinya Residential Care Centre


Maintaining motivation with Healthy Lifestyles


More referral pathways at ECH Therapy Services


Adventuring around the world


A century of life and laughter


Volunteering strikes a chord


Podiatry focus


Hawaiian Night


Scrapbooking memories


Celebrating sixty years


ECH at the Australian Masters Games


Walking on the wild side


Return to Woodside


The rising incidence of Age-related Macular Degeneration


Celebrating our residents


Improving service and safety


Flourishing in flowers


Staff awarded for excellence


ECH Inc 174 Greenhill Road Parkside SA 5063 Telephone: 08 8407 5151 Facsimile: 08 8407 5130 Email: Website:

The Elephants Remembrance Garden opens


Relax, revive in Victor Harbor


Holiday unit booking form


Green organics: getting it right


Printed and certified to AS/NZS ISO 14001:2004 Environmental Management Systems. Printed on Pacesetter (FSC) stock using 100% vegetable based process inks.

Contact Us


ECHo! SUMMER 2011/12 | ISSUE No. 144

Please share this publication with your family and friends. Opinions quoted in this publication are not necessarily those of the editorial team or the ECH Board of Directors. Cover photo: Smithy’s Place participants Maxine Pittaway-Harris and Cecil Davies with staff member Sue Bland

Award winning at ECH ECH supports over 5,000 older people through its independent living units, residential care and community services. A workforce of more than 1,200 staff and 300 volunteers is involved in working with this dynamic group of people to assist them to live enriched lives and support them in achieving their wellbeing and lifestyle goals. The dedication of our staff and volunteers to our purpose and to our values of integrity, respect and empathy has resulted in several of ECH’s departments receiving awards for excellence in their fields. Contractor management and workplace safety On 9th September 2011, ECH received recognition for leadership in workplace safety at the Self Insurers of South Australia (SISA) Awards. The Excellence in Supplier and Contractor Workplace Health and Safety Management Award recognises contractor management initiatives. It covers areas such as occupational, health and safety (OH&S) practices, tendering, contractual arrangements, service delivery and technology requirements and provision.

There are more than 70 organisations in South Australia across a diverse range of industries that choose to be self insured. These organisations must meet financial criteria and standards of work health and safety, rehabilitation and return to work management systems. The self insurer is subject to the same review and appeals mechanisms as WorkCover and is still subject to regulatory control by WorkCover. For more information about our contractor management initiatives, please see page 29.

We have developed a compliant contractor management system which focuses on the formation of collaborative partnerships with our service providers in promoting a safe work environment. It incorporates mechanisms for continuous improvement and responsiveness to legislative requirements. “This award is recognition of much work undertaken by our Property Services team over recent years,” Paul Thorne, General Manager of Independent Living, says. “It is important to us that we can be confident of the standard of our service provision to our residents and clients, whether it is provided by us directly or through our trusted contractors.”

Andrew Stoll and Eleanor Kennett-Smith

Creative arts ECH partnered with youth theatre company Urban Myth to develop “Also a Mirror”. The production is a dramatisation of the memories of ECH clients with memory loss. On 25th October 2011, Also a Mirror was awarded the Every Generation Creative Arts Award in the COTA Positive Ageing Awards. Kaylee Scholefield, Graeme Dolman and Kelly Mendes

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“This production demonstrated the power that communication, between the older clients and the young actors and with theatre audiences, can have in helping us to better understand

COVER STORY dementia,” Andrew Stoll, General Manager of Community Services says. “Also a Mirror managed to put memory loss into perspective. These people have achieved extraordinary things and dementia is only a part of their lives.” “In winning this award we are recognising the ECH clients whose lives formed the foundation for this production and we thank them sincerely,” Andrew says. Also a Mirror debuted at the Adelaide Fringe Festival in 2011 and returned to the stage in August due to popular demand, receiving critical and popular acclaim.

Belinda Sharp and Natalie Allen

Employment opportunities Marten Residential Care Centre was recognised for its successful collaboration with Personnel Employment to provide opportunities for people with disabilities. The Personnel Employment Employer Award was presented to Belinda Sharp, Residential Site Manager, and Natalie Allen, Business Services Manager, on 31st October 2011 at Government House by His Excellency Rear Admiral Kevin Scarce, Governor of South Australia. Marten Residential Care Centre currently employs four Personnel Employment clients in its hospitality and cleaning departments, and is finding this collaboration to be very beneficial. “I had worked with Personnel Employment previously and found it to be rewarding for me as an employer to give a chance of employment to people with disabilities,” Belinda says. Belinda also says that they hope to continue their partnership with Personnel Employment and offer further opportunities in the future.

Trevor Cook

Central food production Our central production kitchen Food Services uses food and nutrition management software created and supported by an international provider called The CBORD Group. This software assists Food Services staff in the efficient management of food production processes. Food Services was a runner up in the visionary category for CBORD’s 2011 Excellence Awards held in October 2011. Chief Executive Rob Hankins and Food Services Manager Trevor Cook represented ECH at the awards ceremony held in Scottsdale, Arizona. Trevor also attended a user group conference prior to the ceremony which was valuable for networking with other organisations that use the management software and also for discovering new ways of using the system even more efficiently. CBORD nominated ECH for the award for being a “great example of a visionary organisation” and for having achieved significant savings and operational benefits from our use of the Foodservice Suite (FSS) software.

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Day Program clients and Residential Care residents We are proud to report that numerous awards across several categories were received at the 2011 Gawler Show for art and craft works created by our Smithy’s Place clients and residents from Smithfield, Marten and Charles Young Residential Care Centres. The theme for 2011 was the ‘International Year of the Forest’ with Smithy’s Place clients winning a first prize for their felt interpretation and Smithfield Residential Care Centre residents also taking out a first for their model creation of a forest.


Award winning at ECH

For the second year in a row, the highly creative craft group at Smithfield Residential Care Centre was awarded the rosette for best exhibit for their intricate and detailed model of the Titanic. The group also won awards for their dolls house and Christmas Pageant display, all hand crafted from various materials. There were also numerous prizes awarded to individual residents and clients for their art and craft entries. Individual entries were vast in range and included such creations as wooden jewellery boxes, cards, and other hand crafted items.

ECH congratulates these residents and clients for their amazing achievements and extraordinary creativity.


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Annual General Meetings of independent living unit residents 2011 ECH held its Annual General Meetings in October at Payneham, Lockleys, Goodwood and Victor Harbor. Below is a summary of the information presented. New Independent Living developments ECH lodged development applications for new sites at Oakden and Smithfield. We plan to construct 15 units at Oakden and two groups of 15 units each at Smithfield. The development application for Oakden is still awaiting approval. Development approval was received for the Smithfield site from Playford Council in August. We also purchased two parcels of land in Gawler close to public transport, shops and other facilities. Independent Living actual v budget for 2010/11 For the last financial year ECH budgeted to receive $6,232,089 in weekly maintenance fees and spend $6,608,586 resulting in a $376,497 operating deficit. However, we actually received $164,368 more in maintenance fees (due to a decreased number of vacant units) and expended $253,708 less resulting in an overall operating surplus of $41,579. ECH did not budget to fund any additional maintenance reserve expenditure. However, the actual expenditure was $31,527 in excess of the annual provision, resulting in the bottom line operating surplus being $10,052 which was $386,549 better than budget. This surplus was put into consolidated revenue. Weekly maintenance fees The costs for water, electricity, fuel, labour, contractors and supplies have increased at a far higher rate than inflation. While it has been necessary to adjust the weekly maintenance fee,

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Video footage of the meetings is available for viewing on our website Click on the ‘Our Organisation’ tab and then head to ‘ECH News’. we have contained the amount to less than the increases in these costs while still maintaining our service level to residents. Independent living unit refurbishments In 2010/11, we refurbished 168 units, including 117 major upgrades and 51 minor upgrades. The site upgrade program is a five year, $60m initiative. In 2010/11 we completed 8 site upgrades. For information on the sites to be upgraded in 2012, please see page 7. Maintenance Services award Information about the award received from Self Insurers of South Australia was presented. An article about this award can be found on page 2. Grounds audits and initiatives The Facility Manager Grounds has recently introduced a ‘team day’ whereby a group of Site Improvement Officers ‘blitz’ a site to complete tasks such as rose pruning and other major grounds works in one operation instead of one person having to complete the tasks over several visits. During the year the Facility Manager Grounds also introduced a process to audit the grounds of each site. New legislation for 2011/12 The proposed introduction of new legislation governing how to prevent falls at the workplace will impact on the way our maintenance services are delivered. Our challenge is how we can comply with these regulations without significantly increasing our costs.

ECH’s Corporate Office at Parkside will be closed from Monday 26th December 2011 and will reopen on Tuesday 3rd January 2012 Maintenance Services will continue to be on call throughout the Christmas period and for emergency requests only on public holidays. If you have any maintenance requests during this time, please phone Maintenance Services on 8159 4700.

ECH wishes you a happy and safe holiday season.

Site upgrade program continues ECH is continuing to work through its $60 million initiative to redevelop and upgrade each of its independent living sites. Below is a list of the sites at which redevelopments are currently underway and also a list of the 2011/12 schedule. Site upgrades recently completed • David Court, Underdale • David Read Lodge, Lockleys • Braested, Parkside Site upgrades currently underway • Rotary Village (Stage One), Modbury • McGregor Lodge, Parkside • Lewis Court, Clarence Gardens • Wilkinson Court, Victor Harbor

2012 NOW

ECH Christmas Closure

• Clarence Gardens Estate, Clarence Gardens • Manson Towers, Glenelg • Moran Court, Fullarton • Norgrove Lodge, Leabrook • Torrens Court, Evandale Site upgrades scheduled for the remainder of 2011/12 • Hill Court, Victor Harbor • Arch Prime Lodge, Myrtle Bank • Little Adelaide Village, Prospect • Bowden Towers, Adelaide • Fuller Court, Cumberland Park • Davis Court, Walkerville • Baker Court, Alberton

• Mervyn Graham Lodge, Victor Harbor • Arthur Court, Edwardstown • Kelvin Grove, Lockleys • Arnold Court, Kurralta Park • Leonard Court, Collinswood • Ernest Court, Woodville North

If you have any questions or would like more information, please contact Monique Ten-Hove, Projects Administration Officer, on 8159 4700.

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Carinya Residential Care Centre Carinya Residential Care Centre is set in the leafy inner Adelaide suburb of Myrtle Bank, approximately six kilometres east of the city. The centre specifically caters for people with extensive or complex high care needs. Renovated and extended, the site’s purpose-designed buildings complement the elegance and tradition of the original grand home, which dates back to the early nineteenth century. Carinya is home to 59 residents in 37 single and eleven double rooms. Residents living in the original building enjoy beautifully preserved architectural features and have bathrooms nearby. Residents in the newer areas have en-suite bathrooms. The centre also incorporates a memory support unit for residents with a diagnosis of dementia. Scattered throughout Carinya are comfortably furnished lounges and dining rooms for residents and their guests. Meals are served in the dining rooms so residents can enjoy the homely food aroma. The private dining room can be booked for family functions, and the centre’s beautifully landscaped courtyards are also available for residents and their families to enjoy. Other features of Carinya include on-site laundering and labelling of residents’ personal clothing, telephone and TV antenna points, and individually controlled airconditioning in each room. There is also a hairdresser and a vending machine for sweet treats. Carinya has on-site parking. Care at Carinya is provided in accordance with ECH’s values of empathy, integrity and respect and our Lifestyle Model of Care, providing flexible delivery of care ensuring residents’ preferences are catered for where possible. Carinya’s lifestyle activities program is built around the identified needs of the residents. Individual, small group and large group activities and outings are designed to complement the residents’ preferred lifestyle choices. Volunteers bring their experience and expertise to many of Carinya’s activities. If you or a relative is considering living at Carinya Residential Care Centre, a tour can be arranged by calling 8130 6444. For admission papers and to learn more about how to become a resident, please call the ECH Referral Officer on 8407 5192 or email

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Maintaining motivation with Healthy Lifestyles After his second round of heart surgery, George Small says he could have easily sunk slowly into deep depression and let his health decline. An initial round of three heart attacks in 1998 resulted in double bypass surgery and a diagnosis of cardiovascular disease. Then in 2009 he suffered a major heart attack and required surgery to have two stents inserted.

“If you are not doing any exercises of any sort, it’s critical that you do go to something like this. I highly recommend this program.”

On completion of his follow up rehabilitation at The Queen Elizabeth Hospital, George’s nurse educator referred him on to ECH’s Happy Hearts program at Western Therapy Service. With the tailored support and supervision of health professionals, George was able to build up his strength and increase his confidence. “Without the program, I would’ve slowly but surely lost all fitness, balance, stamina, motivation and confidence in myself,” George says. “The exercises were exactly what I needed.” After completing this program, George started attending the Healthy Lifestyles exercise group, also at Western Therapy Service. He says that the high level of supervision and guidance provided by the staff there has been the key to maintaining his motivation. George believes being as healthy as possible in your later years is “absolutely critical” and would encourage others to join similar, supported exercise groups if they are having trouble with motivation.

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“The class has given me an interest and it’s kept me motivated to exercise,” George says. Maintaining his fitness is also helping to keep his cardiovascular disease at bay. Finding Western Therapy Service to be well equipped, George has also accessed some of the other services available such as individual physiotherapy and dietetics. He says it’s never too late to start improving your health. “I thought I was reasonably healthy until I had the heart attack,” George says. “If you are not doing any exercises of any sort, it’s critical that you do go to something like this. I highly recommend this program.”

For more information about our range of rehabilitation and exercise programs, please contact your nearest Therapy Service location. Contact details are provided on the back cover of this publication.

More referral pathways at ECH Therapy Services In addition to our current services, ECH Therapy Services is now accepting referrals under Chronic Disease Management and Enhanced Primary Care Plans, as well as DVA Gold and White Card referrals. Allied health services offered under this scheme include, but are not limited to, podiatry, physiotherapy, occupational therapy and dietetics. Home visits can be arranged if required.

To be eligible You must have the appropriate GP Management Plan and Team Care Arrangements in place (MBS Items 721 and 723) or have an Enhanced Primary Care Multidisciplinary Care Plan in place (previous MBS Items 720, 722 or 730, or new Item 731). There is no gap charged for services under this scheme.

For more information, contact your nearest ECH Therapy Services location: Greenacres 1/1 Rellum Road Ph: 8369 3393

Morphett Vale 126 Pimpala Road Ph: 8322 5700

Henley Beach 168a Cudmore Terrace Ph: 8356 3169

Victor Harbor 33 Cornhill Road Ph: 8551 0617

We aim to assist older people to achieve their optimal level of health and independence through: • preventing or limiting the development of chronic disability in older people • supporting older people to better self manage their health • embracing a holistic approach to services for older people • providing affordable services to meet the changing health needs of older people

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Adventuring around the world

Whether it’s jet skiing in Bali, walking tigers in Thailand or standing on a glass platform suspended over the Grand Canyon, Morry and Barbara Crocker are game to try just about anything. “We just don’t stop,” Barbara says. Morry agrees saying, “I don’t like to sit around!” Catching the travel bug early, they began going on cruises together but soon “woke up” to the fact that they weren’t really experiencing the places at which they were briefly docked. So after some convincing by Barbara, they took a trip to Arizona in the United States. As soon as Morry stepped off the plane he was taken with the beauty of the landscape. “We have to come back,” Morry remembers saying. Since then they have travelled back to visit various states and estimate they have seen about three quarters of the country. Building up a network of friends along the way and taking part in a time share arrangement, they have been able to explore these places for reasonable prices which, in addition to their local connections, has enabled them to see and try many extraordinary things.

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Some of their experiences include: • watching a re-enactment of Civil War battles • corporate box seats at a sold out baseball game • seeing buffalo herds in Yellowstone National Park • touring a battleship at Galveston • seeing the launching of a rocket at Cape Canaveral • exploring the Everglades and Rocky Mountains • visiting the Empire State Building, Statue of Liberty, Roswell and Alcatraz One of their most memorable experiences was walking out onto the Grand Canyon Skywalk back in July 2007, a glass viewing platform suspended a mile above the canyon floor. “That was spectacular,” Morry says. “You’re halfway out in oblivion.” Their adventuring hasn’t stopped with the States. They have also visited several places in Asia, including Malaysia, Bali, Thailand, Singapore, the Philippines and Hong Kong.

g in Bali

Jet skiin

While in Bali, they hired a jet ski and took off along the coast. “It was great fun. I couldn’t get going fast enough,” Morry says. “We just kept going along the coastline,” Barbara says. Having a wild time, they didn’t notice that they’d travelled too far, heading for restricted waters, and were chased back by their guide. To add to the adventure, all this happened in waters where a two metre shark was spotted three days prior. They also went parasailing! During a trip to Thailand, they were able to have the once in a lifetime experience of a close encounter with tigers. At first they couldn’t find anyone who would take them to the monastery where the tigers lived. However, one of the young hotel attendants overhead them talking about it and arranged to take them. When they arrived, they only had to share the experience with a small group of people. “I was up in the line early,” Morry says. “I wanted to make sure I got to lead the tiger.” They said it was one of the most amazing experiences they’ve ever had and it made the hairs on the backs of their necks stand up. While they have been to some European countries, they find these places to be too expensive, preferring destinations with inexpensive accommodation options and low cost attractions. Despite this, as you can tell, they have never missed out when it comes to experiences. For a day trip in Thailand they would only pay about $40 for private transport in an air-conditioned vehicle. They also once boarded a round trip tour of Hawaii for $1.25 each. “This is why we like going overseas,” Barbara says.

Grand Canyon Skywalk

Even though the price was low, the quality of service has always been very high. In Bali, if they booked a table at a restaurant, the restaurant would send a chauffeur driven car to pick them up and take them home again. While in Thailand, the hotel staff remembered them on their return trip even though it was ten years after their first visit. They have no plans to stop travelling and will always find a way to continue seeking out adventure. “When we can’t do the travel by air, we’ll go see more of Australia,” Barbara says. While at home, they aren’t idle either. They are both ECH volunteers, involved in bus trips and ECHo! distribution, and Morry also keeps fit by playing tennis (see page 23). Barbara is also heavily involved with a group called Wee Care which meets twice a week. They make baby clothes for stillborn and premature babies at the Women’s and Children’s Hospital. Barbara has been involved for seven years and has made 240 dresses.

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A century of life and laughter Edith Weeden’s ancestors docked at Port Misery in 1839 on the second boat of paid passengers to sail out to Adelaide from England. Upon their arrival they pitched tents along the banks of the Torrens and lived there until more permanent arrangements were made. This resilient, independent spirit has been passed down to Edith, a resident of ECH’s Crichton Court, who recently celebrated her 100th birthday. Born in Hyde Park on 26th November 1911, Edith was named after her aunt from Cornwall. Brought up during difficult times, she was active and independent early on, a trait which has been with her throughout her life. “I worked from the time I was 14,” Edith says, recalling her many jobs working in cafes. “I wasn’t going to get married!”

Happy Birthday Edith

Despite her earlier intentions, she married Norm in 1942 in Royal Park Methodist Church at the age of 31. “We met on a blind date,” Edith says. “But we nearly didn’t meet at all.” A friend had arranged for them to meet at the Adelaide Railway Station, however, a slight miscommunication meant that they were waiting at different spots. Edith had two daughters with Norm, June and Kaye. Always on the go, Edith still attends regular bowling competitions with the Royal Park Bowls Club and belongs to the Seaton North Over 50s Club, where she has been an active member for almost 40 years. “I’m the only original member left,” Edith says. She is determined to stay active and independent for as long as she can and her sense of humour and sharp wit have her laughing often. “I must have fairly good genes,” Edith says, also attributing her good health to her active lifestyle and being brought up on fresh, home cooked food. Her birthday celebrations involved four parties and an invitation to join the Adelaide Crows after a training session where she met her favourite player Graham Johncock. The team presented her with a guernsey sporting the number 100 which she now has hanging in her unit.

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Volunteering strikes a chord Ever since the elderly relatives she was caring for moved into Ross Robertson Memorial Care Centre in 1979, Laurel Wicker has been sharing her passion for helping others and her love for the piano with the residents who live there. Starting out helping to cook for the residents’ little shop, her musical talents were soon discovered by the auxiliary president and she was asked to play for their concerts and pantomimes. In the mid 1980s she joined the staff at ‘Ross Robbie’ and worked for eleven and a half years, first in the dining room and then as a general reliever for most domestic departments and activities. “My volunteering continued all the way through,” Laurel says. ECH hasn’t been the only beneficiary of Laurel’s dedication to volunteering. Laurel also supported her local chapter of the RDNS, convening their fete for 29 years, and volunteered with the Arthritis Foundation for ten years. She would also bake Christmas cakes for local people who were living on their own. In recognition of her volunteer work, she was awarded the 1992 Citizen of the Year award. Laurel retired from her working role with ECH and from the care centre’s auxiliary after her husband Len passed away unexpectedly. However, she continues to play for sing-alongs twice a month and for special occasions as required. She is also a part of a music group which plays for five other care centres in the area. Two of these centres, Kirribilli and Kiama, are built on the land where Laurel grew up. “They were built on our cow paddock,” she says. A lifetime local of the Victor Harbor area, Laurel still lives on the property she shared with her husband in Waitpinga. “It’s the nearest place to Heaven,” Laurel says of Victor Harbor. “I never want to leave.” She describes music as being her greatest interest outside of home and family. “I began lessons when I was seven and I have been playing ever since,” Laurel says, having played for public functions and events since 1969. Laurel says there is a special quality about music that can evoke a response from even the quietest of residents. “Sing-a-long is usually a full house,” Laurel says. In The Piano Lounge at Ross Robertson Memorial Care Centre, where sing-a-long is held, you will find a special piano stool donated by Laurel in her husband’s honour, giving the room a special touch. Laurel, now approaching her 33rd year with ECH, says volunteering is tremendously worthwhile and that she will continue for as long as she can.

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Podiatry focus with Alison Vincent

Alison Vincent has been a podiatrist for ten years. She is currently working at ECH’s Greenacres Therapy Service as both Podiatrist and Therapy Services Coordinator. Alison has a range of experience in the field, having spent time in Vietnam working in an orthopaedics and rehabilitation hospital and as a former President of the Australian Podiatry Association of South Australia. She has also treated children, doing kindergarten screenings and education sessions, and prior to joining ECH she worked with Indigenous and homeless people. What is a podiatrist? A podiatrist is an allied health professional who assesses, diagnoses and treats a range of problems generally relating to the areas of the body from the knee down. What specific issues can a podiatrist help with? A podiatrist can offer a range of helpful services including: • • • • • • •

nail cutting treating corns and ulcers gait, diabetes and biomechanical assessments providing orthotics pressure relieving devices treating warts and skin or nail infections diagnosing foot, knee and lower leg pain and strains

Why is it important for older people to see a podiatrist? There are many reasons why older people can benefit from seeing a podiatrist. As we age, health problems can impact on nerves and blood flow within the body, which often can cause changes in the feet as they are the furthest parts from the brain and heart. This can result in older people being more susceptible to ulcers and wounds which don’t heal properly. I always say to people, as we get older we tend to get shorter yet our feet get further away from us! Many older people visit a podiatrist purely because they cannot reach their feet anymore. Podiatrists Alison Vincent and Michael Sarunic assisting a client

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A podiatrist can assist older people with regular cutting and caring for their toenails. However, it is mostly important for any person to see a podiatrist if they have pain in their feet. No person should have general pain in their feet. What training is required to be a podiatrist? Podiatrists must complete a four year university degree in podiatry. This includes theory and practical training. What are your qualifications? I have a Bachelor of Podiatry which I started straight from high school. I completed this at the University of South Australia. In 2010, I completed my Masters in Podiatry through Curtin University, Perth. I specialised in Primary Health Care, Pharmacology, Podiatric Surgery and my Masters thesis was on Multiple Sclerosis. What influenced you to study podiatry? When I was young I had a lot of pain in my feet after I played sport. A visit to a podiatrist found that I had very flat feet, and also plantar fasciitis (chronic heel pain). A new pair of orthotics and a few exercises and new shoes and I had no pain. I was thrilled! Since that experience I always wanted to be a podiatrist.

Do you know someone who

prefers their ECH publications in large print or on audio CD?

This can be arranged as the Royal Society for the Blind kindly translates our publications in your preferred format. For a copy contact: Publications Coordinator ECH Inc Reply Paid 83158 Parkside SA 5063 Telephone: 8407 5160 Email:

What do you enjoy about being a podiatrist? I like the fact that this is one profession where I can do something on the spot to relieve a client’s pain. Often a podiatrist can do some sort of treatment on the spot to stop the person’s pain or discomfort. This is a very rewarding feeling. I enjoy the huge variety of experiences that podiatry brings and love the range of opportunities I have academically, in practice and in the range of people I meet. Every foot I treat is connected to another interesting person who has a different experience or story to tell me and to learn from. How can older people access podiatry at ECH? ECH Therapy Services have a general referral form for allied health services. This referral can be completed by your general practitioner and forwarded to your closest ECH Therapy Service. For more information, contact your nearest location using the contact details on the back cover of this publication.

Want to be on the ECH mailing list? If you would like to be added to the ECH mailing list please contact: Publications Coordinator ECH Inc Reply Paid 83158 Parkside SA 5063 Telephone: 8407 5160 Email:

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Hawaiian Night

At Charles Young Residential Care Centre (Grevillea)

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Scrapbooking memories Joan Howard has always had a strong love for horses. In earlier years, Joan and her husband lived on a country station just outside of Broken Hill. “You couldn’t get around in a car,” Joan says, recalling the rough, stony ground. “You had to get around by horse.” Out of this necessity grew her deep attachment to riding and to horses. With this in mind, Denise, Joan’s ECH Home Support Worker, organised for her to go to the Royal Adelaide Show to watch the showjumping and other horse riding events. They enjoyed several hours at the Show, following the Yellow Brick Road, watching a floral fashion parade, wandering through the pavilions and, of course, staying for as long as possible by the main arena where the horse riding events were staged. Denise and Joan had a day full of laughter and enjoyment, experiencing as much as they could in the time they had. “We decided it would be nice to remember what we saw,” Denise says. “It was hard to take it all in at once.” With Joan having difficulty with her short-term memory, Denise came up with a creative way of assisting her to recall the things they had done.

Home Support Worker Denise and Joan working on the scrapbook.

Joan Howard with husband John

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Over several sessions, Denise and Joan have put together a scrapbook of their day at the Show. Each time they discuss the scrapbook and look over its contents, Joan can more easily recall the memories of their day out. In preparing the scrapbook, Joan has also learnt to use a computer. The pair would discuss what they wanted to include in the scrapbook and then Joan would type the words out on a laptop. Both having a good sense of humour, the book is full of witty captions and funny photos. “Laughter is the best medicine,” Joan says.

Celebrating 60 years Peter and Naomi Verrall have known each other since they were small children living in Eastbourne, East Sussex. “We lived opposite each other from the age of five,” Naomi recalls. When both their families decided to move to different houses along the same street, they once again ended up living opposite each other. “We must have been meant to stay together,” Naomi says. Living near each other, they had the same friends and would go out together as a group. They began dating after Naomi’s 16th birthday. When Peter turned 18, he was called up for National Service and served for two years in the Royal Marines. They were married on 15th September 1951 at St Elizabeth Church in Eastbourne, almost as soon as Peter was discharged. “When I came out of the service, Naomi had made all the arrangements and we got married three weeks later,” Peter says. They had a brief honeymoon at a rectory in Hampshire, coming back to work a few days later. Peter joined the Metropolitan Police Force in 1953 while Naomi kept busy with volunteer work for a variety of organisations and also with their two children Steven and Jane. In 1963, they decided to move to Australia. One of the first groups of migrants to travel by air, they received a loud send off with Peter’s police colleagues coming to the airport with sirens blaring. Loving Australia from the moment they arrived, they soon took hold of new opportunities. First they started their own kindergarten in a granny flat at the back of their house then ran driving schools which Peter continued with for 21 years. Naomi opened a baby clothes shop in 1970 and from 1975 to 1977 they returned to England on a working holiday, running a popular corner store. Back in Australia, Peter continued with the driving schools and Naomi volunteered, first at the Royal Adelaide Hospital, then the Lyell McEwin Hospital. “We’re out nearly every day doing something,” Peter says. Peter has also been a Justice of the Peace since 1974, presiding as an honorary magistrate from 1980-97. Naomi was awarded the Premier’s Certificate of Appreciation for her volunteer work. The day before their 60th wedding anniversary, they were in their ECH Norgrove Lodge unit when Peter mentioned he felt unwell. Naomi knew this was unusual so she didn’t hesitate to call an ambulance. Luckily they arrived very quickly as Peter was having a heart attack. He had to be resuscitated twice before they could transport him to the hospital. After a triple bypass, he is now back at home recovering. “I was a mess,” Naomi says. “We’d never been parted from each other in all our married life.” They are still planning to catch up on the celebrations they missed and will enjoy time with family. Naomi says a lasting marriage has to involve love, respect and loyalty. “We look after each other,” Peter says.

Happy Anniversary Peter and Naomi.

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ECH at the Australian Masters Games

Walkerville Residential Care Centre staff netball team

Staff from Walkerville Residential Care Centre joined forces to form a netball team to compete in the XIII Australian Masters Games recently held in Adelaide. Called the ECH Walkerville Flames, the team was made up of ten members plus support crew, and was cheered on by a squad of residents. The Flames played eight games over the week long competition. The members of the team had diverse sporting backgrounds, including horse riding, hockey, basketball and gymnastics, but there were very few netballers. “Thankfully, the cheer squad put in some work with the pom-poms and we were by far the best cheeredon team at the games,” Walkerville Residential Care Centre Business Services Manager and Flames player Noni Inglis says. They met with some fairly tough competition, ranking 5th in the 30+ age group, but enjoyed every minute of the action. “For the staff participating in and supporting the team, a real camaraderie was established,” Noni says. “It was a week of many laughs and highlights, but most importantly it was a week of feeling very proud of being a part of ECH and being able to give our residents a very special experience.” The Flames may make another appearance in the future, but are thinking that they might try lacrosse next time!

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Morry Crocker

Donald Court resident Morry Crocker has played tennis virtually all his life. “As teenagers we used to knock around in the Parklands,” Morry recalls, also playing competitive tennis on the weekend. In later years, he played social tennis with his wife Barbara and still plays twice a week. “I’m willing to have a go at anything but if I have to pick one thing, it’s got to be tennis,” Morry says. Despite a quadruple bypass 21 years ago, Morry, aged 77, hasn’t slowed down and recently competed in the Masters Games in Adelaide. Competing in both the singles and doubles events, he received a bronze medal but was forced to retire from the doubles tournament after his tennis partner accidentally bowled him over. He has been playing in the Masters Games for two years now, and has competed in Mildura, Port Pirie and Geelong, winning a total of one gold medal, two silver medals and three bronze medals. Always having lived a healthy and active lifestyle, Morry enjoys tennis for both its social and health benefits. He says it’s not a difficult sport to learn and it allows him to meet a variety of people.

ECH Inc | ECHo! Summer 2011/12 |


Walking on the wild side

William Hilton with one of Cleland’s koalas

Residents from Walkerville Residential Care Centre had some furry close encounters on their recent day trip to Cleland Wildlife Park. The group lined up for the opportunity to see and touch a koala before enjoying a quiet lunch in the peaceful bushland surroundings. Wandering down one of the many trails afterwards, they ran into a few sleepy kangaroos that were more than happy to pose for photos in exchange for food. Home to numerous types of Australian wildlife, you couldn’t go more than a few steps in the park without seeing or hearing something different. To finish off the day, the group gathered to watch the feeding of the Tasmanian devils before boarding the bus for home.

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Cleland Wild life

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Rhonda Naismith and Mary Goodliffe feeding a lazy kangaroo

Walkerville Residential Care Centre’s volunteer bus driver Bob Daly

ECH Inc | ECHo! Summer 2011/12 |


Return to Woodside

When Leo Pilkington turned 18 back in the early 1950s, he was required to complete compulsory National Service. So from 5th January until 12th April 1953, Leo lived at the Woodside Army Barracks where he received his training. Leo remembers being given every second weekend off and going home to visit his parents. “We used to travel home in rail cars, getting out at Mitcham,” Leo says. Soon the weekend would be over though and they had to make sure they were back by Sunday night. “My Dad used to polish my boots for me before I went,” Leo says.

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He found the experience to be quite an adventure and had “no complaints” about the living conditions at the barracks. Leo says the expected rising time in the morning wasn’t too early and was signalled by the call of a bugle. After his training, Leo became a part of the Citizen Military Forces for five years, also under the compulsory service scheme. So when Leo received a flyer about the 60th anniversary of the beginning of compulsory training at Woodside, he was naturally very interested in possibly attending these celebrations. Receiving low level support from ECH Community Services, this became one of his goals he wished to achieve. With support and encouragement from his Home Support Worker Libby and Coordinator Dora Lee, Leo made arrangements to attend. Leo was initially nervous about attending such an event on his own. After a word of encouragement from Libby on the morning of the event, she then dropped Leo off at the National Servicemen’s Association (SA) at Keswick so he could catch a bus to Woodside with other servicemen. Once at Woodside, he thoroughly enjoyed the day he spent in remembrance and reuniting with other National Servicemen.

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Taking a tour of the barracks, Leo says the facilities are bigger than when he was there almost six decades ago but they haven’t changed all that much. Achieving his goal, he was glad to have been able to revisit a place that had contributed greatly to his life as a young man.

The rising incidence of Age-related Macular Degeneration

Age-related Macular Degeneration (AMD) is the leading cause of blindness in Australia. It affects one in seven people aged over 50 and the risk increases with age. How it would appear with AMD What is it? AMD is a disease of the retina (the back of the eye) that causes progressive loss of central vision. There are two types, dry and wet. Dry AMD is a slow form of the disease causing gradual loss of central vision. Wet AMD is associated with sudden vision loss and is caused by abnormal blood vessels growing into the retina. What are the symptoms? AMD affects your central vision. Some of the symptoms include: • dark patches or empty spaces in the centre of your vision • distortion, where straight lines may appear wavy or bent • difficulty in reading, recognising faces and other activities which require detailed vision If you experience any change in vision, see your eye care professional immediately as early detection is crucial. The earlier you seek treatment, the more likely you are to have a better outcome.

How is it treated? There is no cure for AMD, although there are treatments that aim to keep you with the best vision for as long as possible, and in some cases may potentially improve vision. These treatments can be discussed with your ophthalmologist. Can it be prevented? While ageing is one of the biggest risks, you can reduce your chance of developing AMD: • A diet high in fresh fruits and vegetables, in particular dark leafy green and dark orange vegetables will keep your macular healthy. • Stopping smoking or cutting down can reduce your risk significantly. Studies have shown that smokers are three times more likely to develop AMD, and may develop the disease ten years before non-smokers. It is important to note that having a family history is associated with a 50% increased chance of developing AMD. What can help? Support from health professionals, family and friends can help in adjusting to life with AMD. Magnification, talking products and other daily living aids can also assist someone in maintaining their independence.

For more information contact the Royal Society for the Blind SA on 8232 4777 or visit the website ECH Inc | ECHo! Summer 2011/12 |


Celebrating our residents Every Generation Every Generation is an annual event organised by COTA SA to bring people of all ages together and to celebrate the contributions made by older people. ECH celebrated Every Generation by arranging for independent living unit residents to attend a musical production of “Dusty” at the Arts Theatre on Angas Street, Adelaide. The production included songs such as “You Don’t Have To Say You Love Me” and “Son of a Preacher Man”.

Over 50 residents attended the luncheon, including Edith Sutton (pictured left in top image) who has been with ECH for 37 years. In total, there are 93 independent living unit residents who have been with ECH for 20 years or more.

Special congratulations go to Margot Webb on her nomination for the Positive Ageing Physical Activity Award. For five years Margot has held Tai Chi classes on Wednesday mornings for a group of up to 17 older people. Luncheon for independent living unit residents ECH recently recognised the independent living unit residents who have been with us for 20 years or more at a luncheon held at Adelaide Pavilion.

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Louis and Doris Weikert

Improving service and safety with the contractor management system In early 2008, ECH recognised the need to review existing contractor management practices and to provide a structured, manageable system around the performance of maintenance and development activities. This initiative has involved a review of occupational health and safety (OH&S) practices, tendering, contractual arrangements, service delivery and technological requirements. The original objective was to develop and implement a contractor management system which: • supported the creation of a pool of contractors who could be engaged to complete various works (eg preventative and reactive repairs, and project works) who complied with ECH requirements governing OH&S, insurance, National Police Checks and licensing • established clear and concise policies and procedures around procurement, service delivery and contractor management

What does our new contractor management system involve? Several initiatives have been introduced under the new contractor management system including: • new policies, procedures and guidelines surrounding contractor management, safety, engagement and induction • a five step contractor management process • documentation for tender processes covering topics such as scope of works, preparation, evaluation and compliance • offer of contracts through implementation plans, service level agreements and formal corporate and site inductions • performance management requirements for contractors including key performance indicators, audits, monthly reports, customer satisfaction surveys and quarterly meetings • a new computer system utilising an existing software program to manage a schedule of works and costs

What are the benefits? The benefits of this new system are vast and include: • increased confidence in contractors who meet our criteria • financial savings and value for money • compliance with requirements of WorkCover’s self insurer guidelines for engagement of contractors • ability to set key performance indicators on services delivered and report on them • formal contractual arrangements • mitigation of risk to ECH • increased expectations of better customer service and service delivery The future development of this management system will involve seeking feedback, an ability to adjust to any new legislative requirements and forming collaborative partnerships with our service deliverers to promote a safe and practical maintenance environment.

If you would like more information on contractor management, please call Maintenance Services on 8159 4700. ECH Inc | ECHo! Summer 2011/12 |


Flourishing in flowers

Walkerville Residential Care Centre held its popular annual Flower Show again in October, displaying the works of professional florists and the cherished cultivations of the growing pool of resident and staff gardeners. Several residents shared pieces from their lovingly tended gardens, including Betty Sorrell (pictured above) who has enjoyed gardening and being outdoors for most of her life.

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Betty grew up in New Guinea*. At the age of 17, she remembers discovering that the roses in her family’s garden had some type of disease. Interested in finding a solution, she wrote to her old botany teacher in Sydney and asked for advice. Receiving a reply, Betty was able to fix the problem and save the roses. “That’s where it started,” Betty says. Ever since then, she has always enjoyed pottering around in the garden. “Wherever I’ve been I’ve done some gardening.” This love for the outdoors has continued at Walkerville Residential Care Centre, where Betty now resides. When she first came to live at Walkerville, there was just a bare patch of dirt outside her room waiting to be landscaped. Betty enquired about using this space for a garden and ended up being able to plant some geraniums. “I thought that’s something I can do that will give me some exercise,” Betty says.

Notices Wool donations needed If you have any spare wool which you would like to give away, please contact Sarah Tomlinson on 8407 5160 or drop it in to ECH’s Corporate Office, 174 Greenhill Road, Parkside. One of our residents makes blankets to give to people in need and any donations of wool would be thankfully received.

A year later and Betty, with the assistance of volunteer Margaret Wilson, has transformed this into a lovely, colourful garden which has extended to her neighbour’s back door. She has several types of flowers in her garden, with no preference for any particular one. “I don’t think I have a favourite. I love them all,” Betty says. Betty has had a long association with ECH, being a former independent living unit resident for 27 years and long-time volunteer at Carinya Residential Care Centre, where she assisted with everything from meal preparation to activities. *Now referred to as Papua New Guinea, after it was joined with a neighbouring territory.

The White Elephant Walkerville Residential Care Centre’s ‘op shop’ The White Elephant is currently seeking donations of goods. If you are downsizing or have just had your spring clean and have items to give away, please contact Jean Wright on 8332 5780. Please note that unfortunately we cannot accept donations of furniture.

ECH Inc | ECHo! Summer 2011/12 |


Staff awarded for excellence

Maria Sleep, Marie Tweedie, Trevor Ferris, Julie-Ann Carpenter and Maree Tower

Care Manager Astrid Little presents flowers to volunteer Sharon Molloy

Charles Young Residential Care Centre has initiated a new recognition program called the Staff Excellence Awards. The recipients of these awards are not decided by management but by residents, their families and staff, giving them a chance to recognise their peers for their dedication and achievements. There are five categories in total, with one being the overall Shining Star Award. Management at the care centre received an overwhelming number of nominations with 28 staff members being put forward for the awards. The recipients of the 2011 awards (including some of the comments made about them) were:

Lifestyle Model of Care Icon

Safety Champion Award

Winner: Ivan Knezovic “He is very caring and patient and we think he should be called Saint Ivan.”

Winner: Lee Petty “She is conscientious of the safety of both staff and residents.”

Recognition Certificate

Shining Star Award

Maree Tower “It’s more than a job to her – she really makes a difference in people’s lives.”

ECH Values Award Winner: Marie Tweedie “She is eager to teach new staff and shows compassion to all.” Recognition Certificate Maria Sleep “She is delightful and has a very caring attitude towards residents.”

Teamwork Award Winner: Trevor Ferris “He shows excellence in his work ethics, communication skills and supporting others.” Recognition Certificate Tracey Colbert “She is always willing to help the care staff wherever she can – she is such a star!”

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Winner: Julie-Ann Carpenter “I have complete faith in her professionalism. People like Julie-Ann are rare and should be recognised for their contribution to aged care.” Recognition Certificate Chris Gabell “Things are never too much trouble for her. She gives so much, over and above her duties.”

Volunteer recognition Staff, residents and residents’ families were also invited to nominate volunteers who had demonstrated a genuine commitment to ECH’s values of integrity, empathy and respect and who had gone over and above in their volunteering role. The winner of this award was Sharon Molloy, a volunteer in Charles Young Residential Care Centre’s Grevillea wing.

The Elephants Remembrance Garden opens A new outdoor dining and recreation area at Smithfield Residential Care Centre was officially opened in November 2011.

The new garden provides a dedicated outdoor space for residents to enjoy and share with their families and visitors, especially accommodating young children with the installation of play equipment. The garden has been named in remembrance of the residents who have passed away and also in reference to the history of the Smithfield area, given the closeness of the centre to The Elephant Walk walking trail. The opening of this new outdoor space coincides with the extension of the centre’s cafÊ hours.

Opening hours extended Light meals and refreshments are now available from 10am until 2pm on weekends.

For more information, contact Smithfield Residential Care Centre on 8254 4700.

ECH Inc | ECHo! Summer 2011/12 |


Relax, revive in Victor Harbor ECH independent living unit residents can enjoy a low cost, seven night stay in the recently refurbished holiday unit at Victor Harbor. The unit has two bedrooms and a maximum capacity for four people, allowing residents to bring guests with them if they wish. Situated at ECH’s Mervyn Graham Lodge, the holiday unit is close to the beach and main street of Victor Harbor. To book, please complete the booking form on the right and return to ECH.

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Bookings are now open for 2012 ECH provides two well appointed holiday units at Ardrossan and Victor Harbor which are available to independent living unit residents.

2012 Holiday Unit Booking Form NAME ADDRESS

Making a booking is as easy as completing the form opposite, cutting it out and returning it to: Corporate Office Reception ECH Inc 174 Greenhill Road Parkside SA 5063 The holiday units at Ardrossan and Victor Harbor are two bedroom, catering for a maximum of four people (one double bed and two singles). A few things to remember: • The holiday booking is for seven nights. • Your week commences on a Thursday with check in after 2pm and check out prior to 10am the following Thursday. • You will receive a phone call upon receipt of your booking request. • You will also receive a confirmation letter one month prior to your holiday with all the relevant information about what you need to take with you.

If you have any questions please do not hesitate to call us on 8407 5151.


ARDROSSAN Unit 14, 32 Oval Terrace Fee for seven night stay 1 person/per night $20 = $140.00 2 people/per night $30 = $210.00 3 people/per night $45 = $315.00 4 people/per night $60 = $420.00


Holiday Unit Bookings

Note: No taxi service is available, bus service arrives at Ardrossan in the evening.

VICTOR HARBOR Unit 13, 7 Acraman Street Fee for seven night stay 1 person/per night $20 = $140.00 2 people/per night $30 = $210.00 3 people/per night $45 = $315.00 4 people/per night $60 = $420.00


ECH wishes you a happy and enjoyable holiday!

ECH Inc | ECHo! Summer 2011/12 |


Green organics: getting it right Using your green organics bin to dispose of garden and organic material is a great way to contribute to responsible waste management. Materials placed in these bins are processed at a composting facility and turned into various types of mulch and compost, however, only organic materials can be recycled in this way. Using your green organics bin correctly helps to keep processes more efficient. Below is a list from Zero Waste SA of the materials that can and can’t be placed in your green organics bin.

What CAN go in my green organics bin?

What CAN’T go in my green organics bin?

P vegetable and fruit scraps* P fallen leaves and fruit P tea leaves and tea bags P coffee grounds P dead flowers P soft stems of plants P egg shells P old newspapers P lawn clippings P sawdust and small amounts of wood ash or lime P tissues and paper towels P compostable corn starch bags

O plastic plant pots O plastic seedling trays O plastic bags (not even to keep your clippings bundled together or tidy) O batteries O household chemicals O polystyrene or foam packaging O nappies O metal O garden hose O garden tools O dead pets/animals

*Some councils allow food scraps to be placed in the green organics bins. Please check with your local council first.

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Unsure about which bin to use? Zero Waste SA has an online search engine which can provide details specific to your council area. Visit or call 1300 137 118.

Corporate Office Community Relations

174 Greenhill Road Parkside Volunteering - bequests - donations


8407 5151 8407 5151

Independent Retirement Living Accommodation Services Independent Living Services Maintenance Services

8407 5115 8407 5111 8159 4700

Retirement unit enquiries for ILU residents for ILU residents

Community Services Community Programs North/East South Southern Regional West

598 Lower North East Road 433 Goodwood Road 33 Cornhill Road 358 Findon Road

Campbelltown Westbourne Park Victor Harbor Kidman Park

5074 5041 5211 5025

8337 2334 8271 2166 8551 0617 8159 4740

Ross Robertson Day Program Smithy’s Place Southern Day Program Sundowner Plus Walkerville Day Program

19 Cornhill Road 1a Warooka Drive Corner Jade Cres and Hay St 168a Cudmore Terrace 160 Walkerville Terrace

Victor Harbor Smithfield Happy Valley Henley Beach Walkerville

5211 5114 5159 5022 5081

8551 0600 8254 2992 8381 4901 8356 3169 8342 8367

Greenacres Southern Victor Harbor Western

1/1 Corner Rellum and Fosters Rds 126 Pimpala Road 33 Cornhill Road 168a Cudmore Terrace

Greenacres Morphett Vale Victor Harbor Henley Beach

5086 5162 5211 5022

8369 3393 8322 5700 8551 0617 8356 3169

5064 5043 5163 5016 5211 5114 5081 5025

8130 6444 8350 3600 8392 6700 8248 9555 8551 0600 8254 4700 8342 8300 8159 4780

Day Programs

Therapy Services

Residential Care Centres Carinya Charles Young Holly Marten Ross Robertson Memorial Smithfield Walkerville Food Services

39 Fisher Street 53 Austral Terrace 16-24 Penneys Hill Road 110 StrathďŹ eld Terrace 19 Cornhill Road 1 Warooka Drive 160 Walkerville Terrace 358 Findon Road

Myrtle Bank Morphettville Hackham Largs North Victor Harbor Smithfield Walkerville Kidman Park

ECHo! Issue 144- Summer 2011 example