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Annexes

Potential impact

Risk

Mitigation

ICT Infrastructure

88

High

Hardware and network maintenance is irregular and inadequate resulting in widespread failure of equipment

• Establish comprehensive maintenance program with clearly designated management responsibility at DIKPORA Papua • Establish performance-based service-level agreement (SLA) with private-sector provider (including Help Desk and remote maintenance and repair) with penalties for non-compliance • Standardize all hardware packages to be used in schools (public, private) through large-scale purchasing from a single vendor • Include budget for includes travel costs for on-site repairs in maintenance-budget allocation and SLA • Train local coordinators and ICT Teachers in basic equipment maintenance and “troubleshooting,” with refreshers as needed

Moderate

Computer equipment degrades rapidly in hot and humid environments

• Train local coordinators and ICT Teachers in basic equipment maintenance and “troubleshooting,” with refreshers as needed • Deploy low-power and appropriate computer hardware in all school and most other installations to reduce heat generation • Include ventilation measures in civil-works planning when appropriate • Install computers in climate-controlled facilities in select schools (e.g., TEIs) Include operations and maintenance of air conditioning, when installed, in planning and budget estimations

High

Computer software failures result from malware, user errors and other problems

• Address user permissions and other system safeguards (e.g., antivirus) in training of ICT teachers and coordinators • Address routine software maintenance (including backup and system restore) in training of ICT teachers and coordinators • Require remote monitoring and system maintenance in maintenance SLA • Install licensed software and install (via remote maintenance) in routine update • Install, update and run anti-virus and other maintenance software

High

Lack of supporting • Plan and allocate funds for civil works addressing facilities upgrades infrastructure (e.g., electricity, in areas such as electrical wiring, ventilation, security, etc. school facilities) impedes ICT • Plan ICT infrastructure roll-out based on a school-by-school basis, installation accounting for infrastructural “readiness” • Specify low-power-consumption hardware, rugged solutions, and other appropriate tools • Use solar-power installations for electricity as needed • Consult existing facilities-upgrade cost estimates of DIKPORA Papua for initial information regarding civil works requirements

High

High cost of connectivity diminishes sustainability

• Shift to use of fiber-optic access (Palapa Ring) where available. Current plan and financing of Palapa Ring consortium targets deployment up to Sorong, West-Papua by May 2011. Timing and financing of the extension to Jayapura and Merauke are still uncertain and regional Government can play a key role to accelerate deployment. • Use multicasting, cacheing and other strategies to reduce reliance on broadband or real-time Internet • Negotiate bulk purchase agreements with telecommunications vendor (e.g. for wholesale satellite capacity) when warranted • Allocate adequate funds for connectivity costs during program cycle and in all subsequent fiscal planning

ICT in Education Strategy and Implementation Plan for Education in Papua

ICT in Education Strategy and Implementation Plan for Education in Papua  

This information and communication technologies (ICT) in education strategy and implementation plan has four goals, to use information and c...

ICT in Education Strategy and Implementation Plan for Education in Papua  

This information and communication technologies (ICT) in education strategy and implementation plan has four goals, to use information and c...

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