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The goal of the program is to help participants become more familiar with mental health issues and to know how to

Telehealth Solutions Can Improve Access to Care

assist others. The program uses the ALGEE

Technology is overcoming persistent barriers

five-step action plan to identify and

by giving access to qualified providers via

provide support during emergent mental

video, phone, chat, or messaging. These

health situations.

tools allow for private, HIPAA-compliant conversations, often on a 24/7 basis, via

The ALGEE Mental Health Crisis Action Plan:

computer or phone app. Telehealth solutions include primary medical care, but a growing number have a specific focus on mental

Assess for risk of suicide or harm

health treatment. Programs are designed for

Listen non-judgmentally

both employers and individuals, overcoming

Give reassurance and information

time, provider, access, or stigma issues

Encourage appropriate professional help

health providers. Depending on the benefit

Encourage self-help and other support strategies

associated with using in-person mental plan, these services may be paid for or offered at a reduced cost to the employee. It is most important to increase adoption, in order for them to be successful, so consider

Knowing how to be a mental health first

your options carefully.

responder can help your employees get both

• Teledoc, MDLive: These services provide

the immediate and long-term help they need.

experienced doctors for medical, mental

Contact MentalHealthFirstAid.org for more

health, or dermatology needs. Professionals

information and training in your area.

include MDs, dermatologists, psychiatrists, and psychologists with years of experience. • Spring Health and TalkSpace: Specifically focused on mental health, these companies start with an intake questionnaire and then use intelligent automation to match the individual with several providers to choose from for online appointments.

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Profile for Woodruff Sawyer

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