Page 2

Service Standards This document outlines the services Wolverhampton Homes delivers to tenants, leaseholders and other service users to meet the National Standards for Housing. In addition we have various locally agreed standards, these are shown in italics on the following pages. For those not viewing this as a web document, highlighted text indicates a link to another document. If you want further information about these items please contact us. We will let you know how we’re getting on in the Annual Report, Tenants Update newsletter, monthly performance poster displayed in local offices and on our website www.wolverhamptonhomes.org.uk Wolverhampton Homes performance is subject to tenant scrutiny by the Review Panel.

2

Our Service Standards  
Our Service Standards  

This leaflet tells you about the services we deliver to tenants, leaseholders and other service users to meet the National Standards for Hou...