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School of

INTERNATIONAL TOURISM, HOSPITALITY AND EVENTS This school also offers programmes in beauty, body and spa therapies, food and beverage service, hairdressing, hospitality, professional cookery, travel and tourism.

Duration Where

Two years City Campus, Hamilton Applications Close 31 January / 30 May Starts Fee Guideline

(late applications may be considered)

February / July $4379 + $942 ($1034 in Year Two)

Do you want to work in an industry that can take you all over the world? Wintec’s Diploma in International Tourism (Level 5) can help you get there. This programme provides you with the basic management skills required in the international travel and tourism industry. It incorporates a combination of business and general skills, such as, marketing, human resources, operations management, customer service and finance. The Diploma in International Tourism (Level 5) involves two years of full-time study. Upon successful completion you will be eligible to sit the City & Guilds Diploma in International Tourism examination and City & Guilds Advanced Diploma in International Tourism examination. PROGRAMME CONTENT Year One Tourism Industry - why people become tourists and the economic impacts involved • Tourism Geography - knowledge of the key tourist destinations around the world • Customer Services - the key components of customer service • People Development - effective organisational structures and the advantages of cohesive work teams • Business Systems - factors effecting financial performance of an organisation • Marketing - how the success of a tourist destination is dependent on Marketing • Developing a Tourism Destination - the key elements required to create a successful tourist destination • Economic Environment - apply elements

of economic theory to contemporary issues Business Communication - develop effective communication skills Small Business Management - small business opportunities and operations Related Tourism Services - car hire, accommodation, insurance and cruises

Year Two • Tourism Industry – what motivates people to travel, trends and impacts • Managing People - leadership, motivation, performance and development of individuals and teams • Customer Services - the customer service process and how to improve it • Financial Control - analysing the flow of funds and evaluating and improving financial performance • Marketing Tourism - developing an effective marketing plan • Managing Operations - designing a tourism operation and event • Commercial Law - basic knowledge in the field of commercial law • Buyer Behaviour and Communication - strategies for and understanding of buyer behaviour • Tourism Industry Management management issues in the tourism industry CAREER OPPORTUNITIES The Diploma in International Tourism (Level 5) may lead to employment in management positions within the tourism and travel industry such as tourism attractions, regional tourist offices, hotels, travel operators, travel agents, conference centres or tour operations within New Zealand or overseas. This qualification is recognised in 86 countries therefore opening up job opportunities across the globe.


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48 credits at NCEA Level 2 in four subjects, which must include a minimum of 12 credits in English, or National Certificate in Travel (Level 4), or Equivalent qualification

Candidates with English as a second language are required to have an IELTS score of 6.0 or better in the academic writing modules. Special admission may be granted to candidates aged 20 years or over who do not meet the specified entry requirements. These candidates may be required to demonstrate an ability to successfully complete the programme through a process of an interview and / or assessment. ADDITIONAL INFORMATION You will study at Wintec’s Centre for Tourism and Travel which is situated at Wintec’s City Campus. You will also have the opportunity to visit various tourism and travel industry sites, in particular Taupo and Rotorua, to gain firsthand experience. In the past, students have had the opportunity to be part of key Waikato Events, including the Hamilton 400 (the V8 supercar series), World Rally Championships and the National Fieldays at Mystery Creek. There is close association with professional industry bodies and local industry. This association allows you access to work experience opportunities enabling you to put your learning into practice. SECONDARY SCHOOL STUDENTS If you want to get your tourism career underway while still at school, talk to your STAR Coordinator or Careers Advisor about Wintec’s Online Courses.

You may also receive credit towards Wintec’s Bachelor of Business Studies.

Disclaimer: Every effort has been made to ensure the content of this flyer is correct at the time of printing. The fee guideline is applicable to NZ citizens and permanent residents. Reorder WT0030/0911

ENQUIRIES To enrol contact our Student Enrolment and Information Centre on 0800 2 wintec (0800 2 946832) or online at contact