Page 1

System Cover  Sheet   #2  –  Residential  House  Wash  

All  County  Window  Cleaning   2  –  A  –  Job  Site  Optimization     Hose  Placement   Trips  to  the  Truck   Weather  Conditions     2  –  B  –  House  Inspection     Holes  in  Siding   Loose  Gutters   Loose  Siding   Stained  Siding   Sun  Fade/  Oxydation   Chipped  Stucco   Chipped  paint   Spigots   Delicate  Plants   Type  of  Siding     2  –  C  –  House  Washing     Cedar   Vinyl   Aluminum   Hardi  Plank   Stucco   Painted  Wood   Brick   Log   Stain  Removal-­‐  Rust   Oxydation   Paint   Egg   Hand  Scubbing          

2 –  D  -­‐  Gutter  Whitening     Measuring  Gutters   Checking  for  oxydation   Applying  solution     2  –  E  -­‐  Protection     PPE   Plants   Delicate  Surfaces                                                        

Support Documentation        


System

Hose Placement  

Packet

All  County  Window  Cleaning  

After doing  the  initial  house  inspection,  find  the  closest  water  spigot  to  the  truck  and  test  it.  

2

Run the  garden  hose  from  power  washer  to  the  spigot.    Do  not  turn  the  water  on  yet.  

3

Run the  pressure  hose  from  the  power  washer  around  the  house  connecting  as  many  hoses   as  needed  to  reach  the  far  end  of  the  house.    Hook  the  gun  up  to  the  end  of  the  last  hose.  

1

4

While coming  back  to  the  truck,  turn  the  spigot  on.    Do  not  run  the  power  washer  without   the  water  on.    This  can  burn  out  the  pump.  

5

Note: Do  not  let  the  black  pressure  hoses  touch  any  vinyl  surfaces.    It  will  leave  a  mark  that   is  extremely  hard  to  get  off.  

6

7

Desired Result:  Efficient  Hose  Placement  


System

Trips to  Truck  

Packet

All  County  Window  Cleaning  

1

During hose  placement,  trips  to  the  truck  can  be  limited  by  bringing  multiple  hoses  with  you.  

2

The only  way  to  limit  trips  to  get  more  chemical  is  to  use  less  chemical.    Do  not  carry  the   chemical  around  with  you.    Leave  it  by  the  truck.  

Fill up  the  gas  before  starting  every  job  to  avoid  running  out  in  the  middle.  

3  

4

Carry extra  o-­‐rings  with  you.  

5

Carry a  multi-­‐tool  with  you.    It  will  be  extremely  handy.  

6

7

Desired Result:  Limit  trips  to  truck  


System

Weather Conditions  

Packet

All  County  Window  Cleaning  

Note wind  direction  and  speed  at  each  job.    When  spraying  chemical,  wind  will  carry  the   chemical  to  places  not  intended.    Be  extra  careful  when  buildings,  cars,  people,  etc.  are  nearby.     Wind  can  also  limit  how  high  and  where  you  can  reach  with  the  water  and  chemical.    Do  not  use   a  ladder  to  try  to  reach  these  areas.  

2

Rain usually  is  not  a  big  factor  in  the  outcome  of  the  power  washing.    Rain  gear  is   recommended  though.  

1

3

Pay attention  to  what  side  of  the  house  that  the  sun  is  hitting.    If  the  house  is  sun-­‐faded,  and   chemical  is  allowed  to  dry  on  that  side,  there  is  a  chance  of  worsening  the  sun-­‐faded  areas.  

4

5

6

7

Desired Result:  Optimize  House  wash  in  all  weather  conditions  


System

Holes in  Siding  

Packet

All  County  Window  Cleaning  

During the  initial  house  inspection,  note  all  holes  in  the  siding.      

2

Inform the  manager/customer  about  any  damage  before  starting.  

3

Be mindful  of  these  defects  when  cleaning  the  house.    Try  not  to  spray  water  directly  in   these  areas.  

4

5

6

7

1

Desired Result:  Limit  customer  damage  complaints  


System

Loose Gutters  

Packet

All  County  Window  Cleaning  

During the  initial  house  inspection,  note  all  loose  gutters.      

2

Inform the  manager/customer  about  any  damage  before  starting.  

3

Be mindful  of  these  defects  when  cleaning  the  house.    Try  not  to  spray  water  directly  in   these  areas.  

4

5

6

7

1

Desired Result:  Limit  customer  damage  complaints  


System

Loose Siding  

Packet

All  County  Window  Cleaning  

During the  initial  house  inspection,  note  all  loose  siding.      

2

Inform the  manager/customer  about  any  damage  before  starting.  

3

Be mindful  of  these  defects  when  cleaning  the  house.    Try  not  to  spray  water  directly  in   these  areas.  

4

5

6

7

1

Desired Result:  Limit  customer  damage  complaints  


System

Stained Siding  

Packet

All  County  Window  Cleaning  

1

During the  initial  house  inspection,  note  all  stains  on  the  siding  that  will  not  come  off  during  a   normal  house  wash.      

2

Inform the  manager/customer  about  any  damage  before  starting.    Make  sure  they  know  that   the  stains  may  not  come  off.  

Be mindful  of  these  defects  when  cleaning  the  house.      

3  

4

5

6

7

Desired Result:  Limit  customer  complaints  


System

Sun-­‐fade /  Oxydation  

Packet

All  County  Window  Cleaning  

During the  initial  house  inspection,  note  all  sun-­‐faded  areas.    Also  note  the  color  of  the  siding.     To  check  for  sun-­‐fade,  rub  your  hand  along  suspected  areas.    If  a  white  residue  is  on  your  hand,   the  area  is  sun-­‐faded.       Note:  Blue  and  red  siding  seems  to  be  most  affected  by  chemical  and  pressure  washes.    Take   extra  precautions  when  cleaning  this  colored  siding.          

2

Inform the  manager/customer  about  any  damage  before  starting.    Make  sure  they  know  that   the  sun-­‐faded  areas  will  not  “look  like  new”  after  a  house  wash.  

3

Be mindful  of  these  defects  when  cleaning  the  house.    Limit  the  amount  of  chemical,   pressure,  and  time  that  the  chemical  is  allowed  to  sit  on  the  affected  areas.     If  the  sun-­‐faded  areas  are  relatively  clean.    Do  not  use  any  chemical.    Do  a  light  rinse  only.  

4

5

6

7

1

Desired Result:  Limit  customer  damage  complaints  


System

Chipped Stucco  

Packet

All  County  Window  Cleaning  

During the  initial  house  inspection,  note  all  areas  that  have  chipped  stucco.              

2

Inform the  manager/customer  about  any  damage  before  starting.    Make  sure  they  know   about  these  areas  ahead  of  time.  

1

3

Be mindful  of  these  defects  when  cleaning  the  house.    Limit  the  pressure  used  in  these  areas.     If  you  can  avoid  them  completely,  do  so.  

4

5

6

7

Desired Result:  Limit  customer  damage  complaints  


System

Chipped Paint  

Packet

All  County  Window  Cleaning  

During the  initial  house  inspection,  note  all  areas  that  have  chipped  paint.              

2

Inform the  manager/customer  about  any  damage  before  starting.    Make  sure  they  know   about  these  areas  ahead  of  time.  

1

3

Be mindful  of  these  defects  when  cleaning  the  house.    Limit  the  pressure  used  in  these  areas.     If  you  can  avoid  them  completely,  do  so.  

4

5

6

7

Desired Result:  Limit  customer  damage  complaints  


System

Spigots

Packet

All  County  Window  Cleaning  

During the  initial  house  inspection,  note  all  places  where  there  are  spigots.  

2

Test each  spigot.    The  pressure  in  one  spigot  can  be  very  low,  while  another  one  can  be   excellent.      

1

3

Look for  corroded  “old  looking”  spigots.    These  older  spigots  can  have  a  tendency  to  break.     They  may  not  turn  off  completely  after  opening  them.    Avoid  them  whenever  possible.  

4

5

6

7

Desired Result:  Limit  customer  damage  complaints  


System

Delicate Plants  

Packet

All  County  Window  Cleaning  

1

During the  initial  house  inspection,  note  all  places  where  there  are  delicate  plants.  

2

The general  rule  for  this  is  the  smaller  the  plant,  the  more  susceptible  it  is  to  damage  from   using  the  chemical  near  it.    Avoid  smaller  plants  whenever  possible.  

3  

Move any  potted  plants.    These  pots  do  not  allow  for  the  chemical  to  be  diluted  down  and   seep  into  the  ground.    Therefore,  they  are  at  higher  risk.  

4

Do not  spray  chemical  near  a  Coy  Pond.    It  will  kill  the  fish.    Inform  the  manager/customer  of   this.  

5

Always rinse  any  unmovable  plants  immediately  before  and  after  spraying  the  chemical.  

6

If exposure  to  plants  cannot  be  avoided,  a  damage  waiver  must  be  signed  by  the  customer   before  work  can  begin.  

7

Desired Result:  Limit  customer  damage  complaints  


System

Types of  Siding  

Packet

All  County  Window  Cleaning  

1

During the  initial  house  inspection,  note  the  type(s)  of  siding  that  are  on  the  house  and  any  other   materials.    If  there  is  a  different  siding  than  what  the  work  order  states  inform  the  manager   before  starting.    Price  may  need  to  be  adjusted.    

2

If the  siding  is  fiber-­‐cement  board  (Hardy  Plank),  and  it’s  covered  in  algae,  moss,  etc.,  there   is  a  possibility  that  chunks  of  siding  will  come  off  during  the  house  wash.    The  siding  gets   broken  up  and  used  as  a  food  source  for  the  algae,  moss,  etc.    Inform  the  manager/customer   about  this  condition  before  starting.    Always  get  a  damage  waiver  signed  in  this  case.    

3  

4

5

6

7

Desired Result:  Limit  customer  damage  complaints  


System

Cedar

Packet

All  County  Window  Cleaning  

For cedar  or  any  stained  wood  siding  multiple  chemical  applications  and  rinses  may  be  needed  to   get  it  completely  clean.  

2

Sun-­‐fading is  not  an  issue  with  this  type  of  siding.  

3

Spray one  side/area  of  the  house  with  the  chemical  mixture  and  let  it  sit.    The  amount  of   time  it  needs  to  stay  on  depends  on  how  dirty  the  area  is.  

4

Rinse the  area  using  low  pressure,  making  sure  to  get  the  chemical  completely  off.  

5

Repeat steps  3  and  4  as  needed.  

6

You may  be  able  to  do  two  sides  at  a  time  depending  on  the  size  of  the  house  and  how  dirty   it  is.  

7

1

Desired Result:  Successful  house  wash      


System

Vinyl

Packet

All  County  Window  Cleaning  

1

For vinyl  siding  chemical  and  pressure  usually  is  not  an  issue.    For  sun-­‐faded  siding  see  Sun-­‐ Fade/Oxidation  procedures.  

2

Spray one  side/area  of  the  house  with  the  chemical  mixture  and  let  it  sit.    The  amount  of   time  it  needs  to  stay  on  depends  on  how  dirty  the  area  is.  

3  

Rinse the  area  making  sure  to  get  the  chemical  completely  off.    Higher  pressure  is  ok   on  this  siding  if  needed.      

4

Avoid windows,  shutters,  doors,  etc.    We  do  not  power  wash  these  areas.    Rinse  these  off   with  very  light  pressure  only.      

5

You may  be  able  to  do  two  sides  at  a  time  depending  on  the  size  of  the  house  and  how  dirty   it  is.  

6

7

Desired Result:  Successful  house  wash      


System

Aluminum

Packet

All  County  Window  Cleaning  

1

For Aluminum  siding  chemical  and  pressure  usually  is  not  an  issue.    For  sun-­‐faded  siding  see  Sun-­‐ Fade/Oxidation  procedures.  

2

Spray one  side/area  of  the  house  with  the  chemical  mixture  and  let  it  sit.    The  amount  of   time  it  needs  to  stay  on  depends  on  how  dirty  the  area  is.  

3  

Rinse the  area  making  sure  to  get  the  chemical  completely  off.    Higher  pressure  is  ok   on  this  siding  if  needed.      

4

Avoid windows,  shutters,  doors,  etc.    We  do  not  power  wash  these  areas.    Rinse  these  off   with  very  light  pressure  only.      

5

You may  be  able  to  do  two  sides  at  a  time  depending  on  the  size  of  the  house  and  how  dirty   it  is.  

6

7

Desired Result:  Successful  house  wash      


System

Hardi Plank  

Packet

All  County  Window  Cleaning  

1

For hardi  plank  (fiber  cement  board)  siding  chemical  is  not  an  issue,  but  too  much  pressure  can   damage  it.    If  the  siding  is  fiber-­‐cement  board  (Hardy  Plank),  and  it’s  covered  in  algae,  moss,  etc.,   there  is  a  possibility  that  chunks  of  siding  will  come  off  during  the  house  wash.    The  siding  gets   broken  up  and  used  as  a  food  source  for  the  algae,  moss,  etc.    Inform  the  manager/customer   about  this  condition  before  starting.    Always  get  a  damage  waiver  signed  in  this  case.  

2

Spray one  side/area  of  the  house  with  the  chemical  mixture  and  let  it  sit.    The  amount  of   time  it  needs  to  stay  on  depends  on  how  dirty  the  area  is.  

3  

Rinse the  area  making  sure  to  get  the  chemical  completely  off.    Use  light  pressure  to   rinse  this  type  of  siding.  

4

Avoid windows,  shutters,  doors,  etc.    We  do  not  power  wash  these  areas.    Rinse  these  off   with  very  light  pressure  only.      

5

You may  be  able  to  do  two  sides  at  a  time  depending  on  the  size  of  the  house  and  how  dirty   it  is.  

6

7

Desired Result:  Successful  house  wash      


System

Stucco

Packet

All  County  Window  Cleaning  

1

For stucco  siding  chemical  is  not  an  issue,  but  too  much  pressure  can  damage  it.    See  Chipped   Stucco  procedures  for  more  information.    Like  cedar,  multiple  applications  of  the  chemical  are   likely  needed  to  get  it  clean.    Stucco  is  another  porous  material.  

2

Spray one  side/area  of  the  house  with  the  chemical  mixture  and  let  it  sit.    The  amount  of   time  it  needs  to  stay  on  depends  on  how  dirty  the  area  is.  

3  

Rinse the  area  making  sure  to  get  the  chemical  completely  off.    Use  light  pressure  to   rinse  this  type  of  siding.  

4

Avoid windows,  shutters,  doors,  etc.    We  do  not  power  wash  these  areas.    Rinse  these  off   with  very  light  pressure  only.      

5

You may  be  able  to  do  two  sides  at  a  time  depending  on  the  size  of  the  house  and  how  dirty   it  is.  

6

Repeat steps  2  through  4  as  needed.  

7

Desired Result:  Successful  house  wash      


System

Painted Wood  

Packet

All  County  Window  Cleaning  

1

For painted  wood  siding  chemical  is  not  an  issue,  but  too  much  pressure  can  damage  it.    See   Chipped  Paint  procedures  for  more  information.    Painted  wood  is  usually  cleaned  with  one   chemical  application  and  rinse.  

2

Spray one  side/area  of  the  house  with  the  chemical  mixture  and  let  it  sit.    The  amount  of   time  it  needs  to  stay  on  depends  on  how  dirty  the  area  is.  

3  

Rinse the  area  making  sure  to  get  the  chemical  completely  off.    Use  light  pressure  to   rinse  this  type  of  siding.  

4

Avoid windows,  shutters,  doors,  etc.    We  do  not  power  wash  these  areas.    Rinse  these  off   with  very  light  pressure  only.      

5

You may  be  able  to  do  two  sides  at  a  time  depending  on  the  size  of  the  house  and  how  dirty   it  is.  

6

Repeat steps  2  through  4  as  needed.  

7

Desired Result:  Successful  house  wash      


System

Brick

Packet

All  County  Window  Cleaning  

1

For Brick  chemical  is  not  an  issue,  but  too  much  pressure  can  damage  it.    Multiple  chemical   applications  likely  be  needed  to  clean  this  type  of  surface.  

2

Spray one  side/area  of  the  house  with  the  chemical  mixture  and  let  it  sit.    The  amount  of   time  it  needs  to  stay  on  depends  on  how  dirty  the  area  is.  

3  

Rinse the  area  making  sure  to  get  the  chemical  completely  off.    Use  light  pressure  to   rinse  this  type  of  siding.  

4

Avoid windows,  shutters,  doors,  etc.    We  do  not  power  wash  these  areas.    Rinse  these  off   with  very  light  pressure  only.      

5

You may  be  able  to  do  two  sides  at  a  time  depending  on  the  size  of  the  house  and  how  dirty   it  is.  

6

Repeat steps  2  through  4  as  needed.  

7

Desired Result:  Successful  house  wash      


System

Log

Packet

All  County  Window  Cleaning  

For log  homes  multiple  chemical  applications  and  rinses  may  be  needed  to  get  it  completely   clean.  

2

Sun-­‐fading is  not  an  issue  with  this  type  of  siding.  

3

Spray one  side/area  of  the  house  with  the  chemical  mixture  and  let  it  sit.    The  amount  of   time  it  needs  to  stay  on  depends  on  how  dirty  the  area  is.  

4

Rinse the  area  using  low  pressure,  making  sure  to  get  the  chemical  completely  off.  

5

Repeat steps  3  and  4  as  needed.  

6

You may  be  able  to  do  two  sides  at  a  time  depending  on  the  size  of  the  house  and  how  dirty   it  is.  

7

1

Desired Result:  Successful  house  wash      


System

Stain Removal  -­‐  Rust  

Packet

All  County  Window  Cleaning  

1

Rust can  be  removed  from  concrete,  bricks,  pavers,  tile,  asphalt,  stucco,  and  concrete  coatings   using  F9  Barc.    Proper  safety  gear  should  be  worn  whenever  using  this  chemical.  

2

Pre-­‐clean the  area  using  normal  power  washing  procedures.  

Apply the  chemical  evenly  to  the  entire  stained  area  with  a  pump  sprayer  and  let  it  dry.  

3  

4

Repeat step  3  again.    You  should  need  to  use  less  chemical  during  this  application.  

5

Rinse the  area  again.  

6

7

Desired Result:  successful  rust  removal        


System

Oxidation  

Packet

All  County  Window  Cleaning  

1

Oxidation can  be  removed  from  most  surfaces  using  One  Restore.  

2

Wear all  required  protective  equipment  when  using  this  chemical.  

Spray One  Restore  onto  the  oxidation.      

3  

4

Wipe the  area  with  a  rag  or  brush  covering  the  entire  area.    Oxidation  should  immediately   start  coming  off.  

5

Rinse the  area  thoroughly.  

6

7

Desired Result:  oxidation  removed      


System

Paint

Packet

All  County  Window  Cleaning  

1

Paint can  be  removed  using  high  pressure.    A  damage  waiver  must  be  signed  before  attempting   this.  

2

This procedure  is  intended  to  be  done  to  prep  a  surface  for  repainting.      

Use high  pressure  to  remove  any  loose  chips.  

3  

4

5

6

7

Desired Result:  remove  loose  paint      


System

Egg

Packet

All  County  Window  Cleaning  

1

Egg can  be  removed  from  most  surfaces  using  One  Restore.  

2

Wear all  required  protective  equipment  when  using  this  chemical.  

Spray One  Restore  onto  the  area.      

3  

4

Wipe the  area  with  a  rag  or  brush  covering  the  entire  area.    The  stain  should  immediately   start  coming  off.  

5

Rinse the  area  thoroughly.  

6

7

Desired Result:  oxidation  removed      


System

Hand Scrubbing  

Packet

All  County  Window  Cleaning  

1

Any instance  where  hand  scrubbing  is  either  required  or  requested  by  the  customer,  a  damage   waiver  must  be  signed  before  the  work  is  started.  

2

3  

4

5

6

7

Desired Result:  protect  us  against  damage        


System

Measuring Gutters  

Packet

All  County  Window  Cleaning  

Use a  measuring  wheel  to  get  the  most  accurate  measurement.      

2

Measure the  gutters  on  the  ground  going  the  entire  length  of  each  gutter.  

3

The lengths  of  some  sections  of  gutter  will  need  to  be  visually  estimated  from  the  ground   without  the  use  of  the  measuring  wheel.  

4

Add up  each  gutter  measurement  for  the  total  linear  feet.  

5

6

7

1

Desired Result:  Accurate  gutter  measurement      


System

Checking for  Oxidation    

Packet

All  County  Window  Cleaning  

To check  to  see  if  the  gutters  are  oxidized,  first  visually  inspect  the  gutters.  

2

The gutters  will  look  gray  and  may  have  gray  streaks  running  down.    There  may  be  dirt   mildew,  etc  also  on  the  gutters.      

3

If oxidation  is  not  obvious  you  can  clean  the  other  dirt,  mildew,  etc  off  in  order  to  expose  any   oxidation  that  may  be  present.    This  is  often  done  if  the  customer  is  not  sure  he/she  wants   the  gutters  whitened.    Cleaning  a  small  section  will  usually  suffice.      

4

*Gutter whitening  can  only  be  done  on  white  gutters  that  are  not  painted.*  

5

6

7

1

Desired Result:  Accurate  gutter  measurement      


System

Applying Solution    

Packet

All  County  Window  Cleaning  

1

Gutter whitening  should  be  done  during  the  house  wash  one  side  at  a  time.    Pre-­‐rinse  exposed   surfaces  with  water  and  rinse  any  drips  after.    Use  a  tarp  under  the  work  area.  

2

With all  safety  gear  on  and  power  washer  running,  use  a  gutter  whitening  brush  attached  to   a  pole  to  apply  and  scrub  the  gutter.    A  ladder  may  be  needed  for  higher  gutters.  

3  

Apply the  gutter  zap  a  few  feet  at  a  time.    Rinse  completely  after  every  few  feet.    If  the  gutter   zap  dries  onto  the  gutter,  the  gutter  zap  will  need  to  be  re-­‐applied  and  rinsed.  

4

Tip: Pre-­‐cleaning  the  gutter  with  normal  power  washing  chemicals  and  gutters  will  make   the  oxidation  removal  process  easier.  

5

6

7

Desired Result:  Clean  Gutters      


System

PPE –  Personal  Protective  Equipment  

Packet

All  County  Window  Cleaning  

1

Power Washing  (sodium  hypochlorite):  Eye  protection,  rubber  gloves,  rubber  boots,  and  rain   suit.  

2

Gutter Whitening  (Gutter  Zap):    Eye  protection,  rubber  gloves,  rubber  boots,  and  rain  suit.  

F9 Barc  Applications:  rubber  gloves  and  eye  protection  

3  

4

One Restore  Applications:  Rubber  gloves  and  eye  protection  

5

6

7

Desired Result:  Safety    


System

Plants

Packet

All  County  Window  Cleaning  

Rinse all  plants  down  before  the  application  of  any  chemical.  

2

Rinse all  plants  down  after  the  application  of  any  chemical.  

3

For delicate  plants,  use  a  tarp  to  cover  them  during  the  application  of  the  chemical.    Rinse   the  tarp  off  before  removing  it.    See  Delicate  Plants  procedure  for  more  information.  

4

5

6

7

1

Desired Result:  Prevent  damage  to  plants    


System

Delicate Surfaces  

Packet

All  County  Window  Cleaning  

All surfaces  in  the  chemical  application  area  should  be  rinsed  before  and  after  spraying  any   chemical.  

2

Especially delicate  surfaces  should  be  covered  with  a  tarp.  

3

If a  surface  is  still  vulnerable  to  chemical  exposure,  a  damage  waiver  must  be  signed  before   any  work  can  occur.      

4

5

6

7

1

Desired Result:  Prevent  damage  to  delicate  surfaces  

WCRA #2 Residential House Wash  

WCRA #2 Residential House Wash