Page 1

System Cover  Sheet   #1  –  Residential  Window  Cleaning  

All  County  Window  Cleaning   1-­‐  A  –  Job  Site  Optimization     Minimize  trips  to  truck   Breaks   Weather  conditions     1  –  B  –  Window  Inspection     Scratches   Broken  seals   Damaged  screens   Loose  glaze   Damaged  grills   Loose  storm  frames   Cracked  glass   Tint     1  –  C  –  Cleaning  Glass  Surfaces     Double  hung   Casement   True  divided  light   Bay  storm   Storm  window   Pella     Palladium   Interior  window  cleaning   Mirrors   Skylights  outside   Skylights  inside     1  –  D  –  Cleaning  other  surfaces     Grills  and  mullions   Tracks  an  sills   Screen  cleaning  vinyl     Screen  cleaning  aluminum    

1 –  E  –  Debris  Removal  (G  S)     Scraping  procedure   Steel  and  Bronze  Wool   Over     Fabricating  debris  detection     1  –  F  –  WFP  Window  Cleaning     Washing  Glass  Surface   What  causes  spots   How  to  clean  frames   Hard  to  reach  windows     1  –  G  –  Stain  Removal       Water  spot  removal   Screen  burn   Shot  gun  fungus           1  –  H  –  Light  Fixture  Cleaning     Light  fixtures   Glass  boxes   Crystal   Light  bulbs   Ceiling  fans          

Support Documentation     None    


System

Minimize Trips  to  Truck  

Packet

All  County  Window  Cleaning  

After announcing  the  crews  arrival  to  the  customer  and  introducing  the  crew,  walk  around   the  house  to  get  an  overview  of  the  job  and  a  general  idea  of  what  tools/equipment  will  be   needed.  

2

Go back  to  the  truck  and  get  all  tools,  chemicals,  ladders,  etc.  that  will  be  needed  to   successfully  complete  the  job.      

3

If the  job  is  large  enough,  bring  the  bucket  of  water  with  you  to  the  house.    If  it’s  a  smaller   job,  carry  a  bottle  of  extra  water  and  soap  with  you.    This  is  especially  helpful  if  it  is  very  hot   out.  

4

Bring multiple  towels  with  you.    (At  least  4)  

5

6

7

1

Desired Result:  Minimize  trips  to  the  truck  


System

Breaks

Packet

All  County  Window  Cleaning  

1

On larger  jobs  breaks  are  allowed.  

2

Breaks are  allowed  to  be  taken,  one  crew  member  at  a  time.      

3  

4

5

6

7

Desired Result:  Continuous  work  at  each  job  


System

Weather Conditions  

Packet

All  County  Window  Cleaning  

During initial  job  site  survey  take  note  of  the  weather  conditions.       Rain,  snow,  wind  direction  and  speed,  what  side  the  sun  is  on,  etc.  

2

In rainy/wet  conditions  it  is  important  to  be  extra  careful  with  the  ladders.    Spike  the  feet  of   the  ladder  when  on  wet  ground.    Have  another  tech  foot  the  ladder  whenever  on  a  hard   slippery  surface.  

1

3

If the  wind  is  blowing  hard  in  one  direction,  make  sure  you  clean  the  windows  in  that   direction  to  avoid  water  being  blown  onto  a  window  that  was  already  cleaned.    Also  in  high   winds  it  is  important  to  be  careful  carrying  the  ladders.    Do  not  leave  ladders  unattended  in   high  winds.  

4

Take note  of  what  side  the  sun  is  on.    You  will  need  more  water  on  the  scrubber  in  order  to   clean  those  windows.    This  is  also  when  a  water  bottle    is  handy  to  re-­‐wet  the  scrubber.  

5

6

7

Desired Result:  Safety  and  efficiency    


System

Scratches

Packet

All  County  Window  Cleaning  

1

Before beginning  any  work,  visually  inspect  the  window  for  scratches.  

2

If scratches  are  present,  determine  if  they  were  caused  by  fabricating  debris  from  a  previous   window  cleaning.  

3

Inform supervisor/customer  and  decide  further  window  cleaning  steps.  

Desired Result:  Prevent  complaint  about  window  damage  


System

Broken Seals  

Packet

All  County  Window  Cleaning  

1

Before beginning  any  work,  visually  inspect  the  window  for  broken  seals.  

2

If the  window  has  a  broken  seal  inform  the  supervisor/customer.  

3

Inform the  customer  about  the  condition  of  the  window  and  that  it  may  not  look  perfectly   clean  as  a  result.  

Desired Result:  Prevent  complaint  about  window  damage  


System

Damaged Screens  

Packet

All  County  Window  Cleaning  

1

Before removing  screen,  visually  inspect  the  screen  for  any  tears,  bent  frames,  broken  clips,   etc.  

2

If there  is  any  damage  to  the  screen  inform  the  supervisor/customer  of  damage  before   proceeding.  

Desired Result:  Prevent  complaint  about  screen  damage  


System

Loose Glaze  

Packet

All  County  Window  Cleaning  

1

Before starting  work  check  for  loose  pieces  of  glazing  that  may  come  out  or  break  during  the   window  cleaning  process.  

2

If there  are  any  loose  pieces  of  glazing,  inform  the  supervisor/customer  before  continuing.     A  damage  waiver  will  need  to  be  signed  by  the  customer  to  release  us  liability  in  case  it   breaks  during  the  window  cleaning  process.  

Desired Result:  Prevent  complaint  about  damage  


System

Damaged Grills  

Packet

All  County  Window  Cleaning  

1

Before removing  any  grills  from  the  window,  inspect  the  grills  for  damage.  

2

If a  grill  is  damaged  inform  supervisor/customer  about  damage.    A  damage  waiver  will  need   to  be  signed  by  the  customer  in  order  to  continue  taking  out  the  grills.  

Desired Result:  Prevent  complaint  about  damage  


System

Loose Storm  Frames  

Packet

All  County  Window  Cleaning  

1

When removing  the  storm  windows,  check  for  loose  storm  frames.      

2

If a  frame  is  loose  inform  supervisor/customer  about  damage.    A  damage  waiver  will  need  to   be  signed  by  the  customer  in  order  to  continue  cleaning  the  windows.  

Desired Result:  Prevent  complaint  about  damage  


System

Cracked Glass  

Packet

All  County  Window  Cleaning  

1

Before cleaning  a  window,  check  for  any  cracked  glass.      

2

If there  is  a  cracked  pane  inform  supervisor/customer  about  damage.    A  damage  waiver  will   need  to  be  signed  by  the  customer  in  order  to  continue  cleaning  the  windows.  

Desired Result:  Prevent  complaint  about  damage  


System

Tint

Packet

All  County  Window  Cleaning  

1

Before cleaning  a  window,  check  for  tint  on  the  window.      

2

If tint  is  present  on  the  window,  inform  the  supervisor/customer.    If  tint  is  present  do  not   use  a  razorblade  to  clean  the  window.    It  will  cut  the  tint.  

Desired Result:  Prevent  complaint  about  damage  


System

Double Hung  

Packet

All  County  Window  Cleaning  

1

Inspect window  for  existing  damage:  Check  for  cracks,  scratches,  broken  seals,  broken   mullions,  torn  &  bent  screens,  etc.      

2

Inspect window  for  stains:  hard  water,  oxidation  (gray  stuff),  shot  gun  fungus,  &  paint.  

deDD 3  

Determine methods  and  chemicals  needed  to  remove  the  stains.  *SEE  STAIN  REMOVAL   PROCESS*  

4

Remove any  spider  webs  around  the  window  with  a  rag.  

5

Scrub the  window  with  the  scrubber.     Note:  Faster,  more  experienced  window  cleaners  will  be  able  to  do  two  panes  of  glass  at  the   same  time.    Inexperienced  window  cleaners  should  do  the  top  pane  first  then  the  bottom   pane  until  speed  improves.      

6

Scrape the  window  with  the  razor  blade  to  remove  stuck  on  dirt.    Be  careful  to  listen  for   fabricating  debris  if  the  window  is  tempered  or  heat  treated.    If  fabricating  debris  is  present,   stop  work  and  inform  the  supervisor/customer.      

7

Re-­‐scrub the  window  with  the  scrubber.          


8

Squeegee the  window.  

9

Detail the  edges  of  the  window  with  a  dry  rag.  

deDD 10  

Inspect the  window  for  any  streaks,  smudges,  missed  dirt,  etc.  

11

Clean the  sill  and  frame  with  a  damp  rag.    Wipe  any  drips  that  may  have  gone  below  the   window.  

12

Repeat steps  4  to  11  for  inside  of  window.    *Do  not  scrape  on  the  inside  if  the  windows  are   tinted*  

13

After cleaning  the  inside  of  the  window,  open  it  to  finish  cleaning  the  sill  and  wipe  the   bottom  of  the  lower  pane.      

14

Close and  lock  the  window.    If  the  window  does  not  close  or  lock  inform  the   supervisor/customer.          

Desired Result:  Clean  Window    


System

Casement

Packet

All  County  Window  Cleaning  

1

Inspect window  for  existing  damage:  Check  for  cracks,  scratches,  broken  seals,  broken   mullions,  torn  &  bent  screens,  etc.      

2

Inspect window  for  stains:  hard  water,  oxidation  (gray  stuff),  shot  gun  fungus,  &  paint.  

deDD 3  

Determine methods  and  chemicals  needed  to  remove  the  stains.  *SEE  STAIN  REMOVAL   PROCESS*  

4

Remove any  spider  webs  around  the  window  with  a  rag.  

5

Scrub the  window  with  the  scrubber.     Note:  Faster,  more  experienced  window  cleaners  will  be  able  to  do  two  panes  of  glass  at  the   same  time.    Inexperienced  window  cleaners  should  do  one  pane  at  a  time  pane  until  speed   improves.      

6

Scrape the  window  with  the  razor  blade  to  remove  stuck  on  dirt.    Be  careful  to  listen  for   fabricating  debris  if  the  window  is  tempered  or  heat  treated.    If  fabricating  debris  is  present,   stop  work  and  inform  the  supervisor/customer.      

7

Re-­‐scrub the  window  with  the  scrubber.          


8

Squeegee the  window.  

9

Detail the  edges  of  the  window  with  a  dry  rag.  

deDD 10  

Inspect the  window  for  any  streaks,  smudges,  missed  dirt,  etc.  

11

Clean the  sill  and  frame  with  a  damp  rag.    Wipe  any  drips  that  may  have  gone  below  the   window.  

12

Repeat steps  4  to  11  for  inside  of  window.    *Do  not  scrape  on  the  inside  if  the  windows  are   tinted*    

13

After cleaning  the  inside  of  the  window,  open  it  to  finish  cleaning  the  sill.    

14

Close and  lock  the  window.    If  the  window  does  not  close  or  lock  inform  the   supervisor/customer.          

Desired Result:  Clean  Window    


System

True Divided  Light  

Packet

All  County  Window  Cleaning  

1

Inspect window  for  existing  damage:  Check  for  cracks,  scratches,  broken  seals,  broken   mullions,  torn  &  bent  screens,  etc.      

2

Inspect window  for  stains:  hard  water,  oxidation  (gray  stuff),  shot  gun  fungus,  &  paint.  

deDD 3  

Determine methods  and  chemicals  needed  to  remove  the  stains.  *SEE  STAIN  REMOVAL   PROCESS*  

4

Remove any  spider  webs  around  the  window  with  a  rag.  

5

Scrub the  window  pane  with  the  scrubber.     Note:  Faster,  more  experienced  window  cleaners  will  be  able  to  do  multiple  panes  of  glass  at   the  same  time.    Inexperienced  window  cleaners  should  do  one  pane  at  a  time  pane  until   speed  improves.      

6

Scrape the  window  pane  with  the  razor  blade  to  remove  stuck  on  dirt.    Be  careful  to  listen   for  fabricating  debris  if  the  window  is  tempered  or  heat  treated.    If  fabricating  debris  is   present,  stop  work  and  inform  the  supervisor/customer.      

7

Re-­‐scrub the  window  pane  with  the  scrubber.          


8

Squeegee the  window  pane.  

9

Detail the  edges  of  the  window  with  a  dry  rag.  

10

Repeat steps  5  to  9  for  each  window  pane.  

deDD 11  

Inspect the  window  for  any  streaks,  smudges,  missed  dirt,  etc.  

12

Clean the  sill  and  frame  with  a  damp  rag.    Wipe  any  drips  that  may  have  gone  below  the   window.    

13

Repeat steps  4  to  11  for  inside  of  window.    *Do  not  scrape  on  the  inside  if  the  windows  are   tinted*    

14

After cleaning  the  inside  of  the  window,  open  it  to  finish  cleaning  the  sill.    

15

Close and  lock  the  window.    If  the  window  does  not  close  or  lock  inform  the   supervisor/customer.          

Desired Result:  Clean  Window    


System

Bay Storm    

Packet

All  County  Window  Cleaning  

1

*NOTE: THIS  SHOULD  BE  DONE  WITH  AT  LEAST  TWO  TECHS*   Inspect  window  for  existing  damage:  Check  for  cracks,  scratches,  broken  seals,  broken   mullions,  torn  &  bent  screens,  etc.      

2

Inspect window  for  stains:  hard  water,  oxidation  (gray  stuff),  shot  gun  fungus,  &  paint.  

deDD 3  

Determine methods  and  chemicals  needed  to  remove  the  stains.  *SEE  STAIN  REMOVAL   PROCESS*  

4

Remove any  spider  webs  around  the  window  with  a  rag.  

5

Determine how  the  storm  window  is  supposed  to  come  out.    Look  for  clips  and  screws  that   should  be  holding  the  window  in  place.      

6

Loosen the  screws  with  a  screw  driver  so  that  the  clips  can  be  turned.  

7

While another  tech  is  holding  the  window  in  place  turn  the  clips  so  that  the  storm  can  be   removed.  


8

Remove the  storm  window.  

9

See Storm  Window  System  for  cleaning  procedures.  

10

See True  Divided  Light  System  for  cleaning  procedures.  

deDD 11  

After the  outside  of  the  true  divide  is  clean  and  the  storm  window  is  cleaned  (both  sides)  put   the  storm  window  back  in  place  by  putting  the  clips  back  and  tightening  the  screws.    *Do  not   over-­‐tighten  the  screws.    Damage  to  the  storm  window  may  result.*  

12

13

14

15

Desired Result:  Clean  Window    


System

Storm Window  

Packet

All  County  Window  Cleaning  

1

Inspect window  for  existing  damage:  Check  for  cracks,  scratches,  broken  seals,  broken   mullions,  torn  &  bent  screens,  etc.      

2

Inspect window  for  stains:  hard  water,  oxidation  (gray  stuff),  shot  gun  fungus,  &  paint.  

deDD 3  

Open the  window  and  remove  the  storm  window  panes  and  screen  by  pushing  the  clips  in   on  the  bottom  corners  and  sliding  the  window  down  and  pulling  it  out  from  the  track.    Do   this  for  both  storms  and  the  screen.  

4

Place the  storms  where  they  will  not  get  damaged  or  damage  something  else.  

5

Use  either  a  window  genie  or  a  drop  cloth  on  the  floor  to  clean  the  storm  windows.        

6

Scrub one  side  of  the  storm  with  the  scrubber.  

7

Scrape the  storm  with  a  razor  blade  to  remove  all  stuck  on  dirt.          


8

Re-­‐scrub the  storm.  

9

Squeegee the  storm  window.  

10

Detail the  edges  of  the  storm  window.  

deDD 11  

Repeat steps  6  to  10  to  clean  the  other  three  glass  surfaces.  

12

See True  Divided  Light  Procedure  to  clean  the  individual  glass  panes.  

13

After  the  outside  of  the  true  divide  window,  the  storm  windows,  and  the  screen  are  all  clean   then  the  storm  windows  can  be  put  back  into  the  window.  

14

When putting  the  windows  back  in  note  the  sizes  of  each  pane.    The  pane  that  goes  back  first   will  be  slightly  taller  and  narrower  in  width.    This  pane  should  be  at  the  top  of  the  window.   Then  put  the  second  pane  back  in.    This  pane  will  sit  at  the  bottom  of  the  window.    Finally,   put  the  screen  back  in.    The  screen  also  sits  at  the  bottom  of  the  window.  

15

Finally close  and  lock  the  double  hung  window.  

Desired Result:  Clean  Window    


System

Pella  

Packet

All  County  Window  Cleaning  

1

Inspect window  for  existing  damage:  Check  for  cracks,  scratches,  broken  seals,  broken   mullions,  torn  &  bent  screens,  etc.      

2

Inspect window  for  stains:  hard  water,  oxidation  (gray  stuff),  shot  gun  fungus,  &  paint.  

deDD 3  

Determine methods  and  chemicals  needed  to  remove  the  stains.  *SEE  STAIN  REMOVAL   PROCESS*  

4

From the  inside  of  the  window,  unclip  the  interior  storms  and  pull  it  out  of  the  window.     Sometimes  a  small  flat  head  screw  driver  is  needed  to  “crack”  the  window  pane  from  its  seal.     This  is  usually  needed  if  the  window  has  never  been  taken  apart  before.  

5

After  the  window  panes  are  taken  out,  clean  each  side  of  each  pane  and  place  off  to  the  side.   Follow  the  procedures  from  Storm  Window  Cleaning  to  clean  these.  

6

Clean the  interior  panes  of  the  window.    Follow  the  procedures  from  Double  Hung  or   Casement  Cleaning.  

7

Put  the  window  panes  back  in  and  slide  the  clips  back  so  that  it’s  locked  into  place.      


8

9

deDD 10  

11

12

13

14

Desired Result:  Clean  Window    


System

Palladium

Packet

All  County  Window  Cleaning  

1

Inspect the  window  and  determine  what  size  ladder  will  be  needed  to  reach  the  window.  

2

Before bringing  the  ladder  inside,  clean  any  dirt  off  the  ladder  especially  the  feet.    Wrap   towels  around  the  top  of  the  ladder  so  that  the  pads  don’t  put  marks  on  the  walls.    Wear   booty’s  inside  while  on  ladders.  

deDD 3  

Move any  furniture,  rugs,  etc.  out  of  the  way  before  bringing  the  ladder  inside.  *Never  put   the  ladder  on  a  rug  or  drop  cloth  that  can  slide  on  a  floor.    Place  the  drop  cloth  so  that  the   feet  of  the  ladder  are  not  on  it.*  

4

Bring the  ladder  inside  being  careful  not  to  hit  or  break  anything.  

5

Make  sure  that  another  tech  is  footing  the  ladder  so  that  it  doesn’t  slide  out.  

6

Follow the  appropriate  Interior  Window  Cleaning  procedures  to  clean  the  window.  

7

Wipe any  dust  off  of  the  ledge.        


8

Take the  ladder  back  outside.  

9

Move any  previously  moved  rugs  and  furniture  back  to  the  original  locations.  

Desired Result:  Clean  Window    


System

Interior Window  Cleaning  

Packet

All  County  Window  Cleaning  

1

Inspect window  for  existing  damage:  Check  for  cracks,  scratches,  broken  seals,  broken   mullions,  torn  &  bent  screens,  etc.      

2

Inspect window  for  stains:  hard  water,  paint,  tint,  etc.  

deDD 3  

Before cleaning  the  window,  make  sure  it  is  closed  and  locked.    A  double  hung  window  that   is  not  closed  can  drip  onto  the  outside  bottom  pane.      

4

Scrub the  window  with  the  scrubber.     Note:  Faster,  more  experienced  window  cleaners  will  be  able  to  do  two  panes  of  glass  at  the   same  time.    Inexperienced  window  cleaners  should  do  the  top  pane  first  then  the  bottom   pane  until  speed  improves.      

5

Scrape  the  window  with  the  razor  blade  to  remove  stuck  on  dirt.    *Do  not  use  a  razor  blade   if  there  is  tint  on  the  window.*    Be  careful  to  listen  for  fabricating  debris  if  the  window  is   tempered  or  heat  treated.    If  fabricating  debris  is  present,  stop  work  and  inform  the   supervisor/customer.      

6

Re-­‐scrub the  window  with  the  scrubber.    

7

Squeegee  the  window.      


8

Detail the  edges  of  the  window  with  a  dry  rag.  

9

Inspect the  window  for  any  streaks,  smudges,  missed  dirt,  etc.  

deDD 10  

Clean the  sill  and  frame  with  a  damp  rag.    Wipe  any  drips  that  may  have  gone  below  the   window.  

11

After cleaning  the  inside  of  the  window,  open  it  to  finish  cleaning  the  sill  and  wipe  the   bottom  of  the  lower  pane.      

12

Close and  lock  the  window.    If  the  window  does  not  close  or  lock  inform  the   supervisor/customer.          

Desired Result:  Clean  Window    


System

Mirrors

Packet

All  County  Window  Cleaning  

1

Inspect mirror  for  existing  damage.  

2

Scrub the  mirror  with  the  scrubber.      

deDD 3  

Scrape the  mirror  with  the  razor  blade  if  needed  to  remove  any  stuck  on  dirt,  tape,  etc.      

4

Re-­‐scrub the  mirror  with  the  scrubber.    

5

Squeegee  the  mirror.    

6

Detail the  edges  of  the  mirror  with  a  dry  rag.  

7

Inspect  the  mirror  for  any  streaks,  smudges,  missed  dirt,  etc.    


8

Wipe any  drips  that  may  have  gone  below  the  mirror.  

Desired Result:  Clean  Window    


System

Skylights Outside  

Packet

All  County  Window  Cleaning  

1

Inspect window  for  existing  damage:  Check  for  cracks,  scratches,  broken  seals,  broken   mullions,  torn  &  bent  screens,  etc.      

2

Determine best  method  for  cleaning  the  outside.    (From  a  ladder,  with  a  pole,  with  a   waterfed  pole,  etc.)  

deDD 3  

Use Water  Fed  Pole  procedures  or  Window  Cleaning  procedures  to  clean  the  skylight.  

Desired Result:  Clean  Skylight  


System

Skylights Inside  

Packet

All  County  Window  Cleaning  

1

Inspect window  for  existing  damage:  Check  for  cracks,  scratches,  broken  seals,  broken   mullions,  torn  &  bent  screens,  etc.      

2

Determine what  type/size  ladder  is  needed  to  reach  the  window.  

deDD 3  

Move any  furniture  or  rugs  that  may  be  in  the  way.    Remember  to  always  have  two  techs  to   move  furniture  in  order  to  prevent  damage.  

4

Place a  drop  cloth  below  the  area  of  the  skylight.    Do  not  put  extension  ladders  on  the  drop   cloth.  

5

Before bringing  the  ladder  inside,  clean  any  dirt  off  the  ladder  especially  the  feet.    Wrap   towels  around  the  top  of  the  ladder  so  that  the  pads  don’t  put  marks  on  the  walls.    Wear   booty’s  inside  while  on  ladders.  

6

Scrub the  window  with  the  scrubber.      

7

Make a  “diaper”  with  a  rag  around  the  razorblade  to  stop  drips.    Scrape  the  window  with  the   razor  blade  to  remove  stuck  on  dirt.    Be  careful  to  listen  for  fabricating  debris  if  the  window   is  tempered  or  heat  treated.    If  fabricating  debris  is  present,  stop  work  and  inform  the   supervisor/customer.        


8

Re-­‐scrub the  window  with  the  scrubber.    

9

Make another  “diaper”  with  a  rag  around  the  squeegee  so  that  any  drips  get  caught  by  the   rag.    Squeegee  the  window.    

deDD 10  

Detail the  edges  of  the  window  with  a  dry  rag.  

11

Inspect the  window  for  any  streaks,  smudges,  missed  dirt,  etc.  

12

Clean the  sill  and  frame  with  a  damp  rag.    Wipe  any  drips  that  may  have  gone  below  the   window.  *Note:  Flat  paint  is  almost  impossible  to  wipe  clean  of  drips.    Most  ceilings  are   painted  with  flat  paint.    Be  extremely  careful  not  to  drip.*  

Desired Result:  Clean  Skylight  


System

Grills and  Mullions  

Packet

All  County  Window  Cleaning  

1

Before removing  grills,  check  for  damage.  (See  Damaged  Grills  procedure)   Determine  how  the  grill  is  secured  to  the  window.  

2

Remove the  grill.  

deDD 3  

Wipe the  grill  with  a  damp  rag  to  remove  any  dust  and  dirt.    Be  careful  not  to  break  it.  

4

Clean the  window  using  Interior  Window  Cleaning  procedures.        

5

Put  the  grill  back  onto  the  window.  

Desired Result:  Clean  Grills  


System

Tracks and  Sills  

Packet

All  County  Window  Cleaning  

1

After cleaning  the  window  using  proper  Window  Cleaning  procedures,  the  tracks  and  sills   need  to  be  cleaned.  

2

To clean  the  sill,  wipe  it  with  a  damp  rag.    Remove  all  dirt  and  debris  from  the  sill.  

deDD 3  

To clean  storm  tracks  use  a  track  brush  to  remove  dirt  and  debris.  

4

5

 

Desired Result:  Clean  Tracks  and  Sills  


System

Screen Cleaning  Vinyl  

Packet

All  County  Window  Cleaning  

1

Before cleaning  the  windows,  all  screens  should  be  taken  out  of  the  windows.  

2

Set up  and  screen  cleaning  station  outside  near  a  spigot  where  a  hose  can  be  attached.     Organize  the  screens  in  a  manner  that  will  make  putting  them  back  easier.    For  example:  pile   1st  floor  and  2nd  floor  separately.      

deDD 3  

Use a  scrub  brush  to  clean  stuck  on  dirt  off  of  the  screen.    Use  light  pressure  on  vinyl   screens,  because  they  are  easily  torn  and  come  out  of  the  screen  frame.  

4

Rinse the  screen  with  water  from  the  garden  hose.  

5

Gently tap  the  screen  on  a  hard  surface,  for  example  a  black  top  driveway.    This  removes   excess  water.  

6

Wipe the  frame  of  the  screen  to  remove  dirt.  

7

Let the  screen  dry  before  bringing  them  inside  to  be  put  back.  


8

Replace the  screens  to  the  proper  windows.  

Desired Result:  Clean  Tracks  and  Sills  


System

Screen Cleaning  Aluminum    

Packet

All  County  Window  Cleaning  

1

Before cleaning  the  windows,  all  screens  should  be  taken  out  of  the  windows.  

2

Set up  and  screen  cleaning  station  outside  near  a  spigot  where  a  hose  can  be  attached.     Organize  the  screens  in  a  manner  that  will  make  putting  them  back  easier.    For  example:  pile   1st  floor  and  2nd  floor  separately.      

deDD 3  

Use a  scrub  brush  to  clean  stuck  on  dirt  off  of  the  screen.      

4

Rinse the  screen  with  water  from  the  garden  hose.  

5

Gently tap  the  screen  on  a  hard  surface,  for  example  a  black  top  driveway.    This  removes   excess  water.    A  towel  can  also  be  used  in  a  whipping  motion  to  get  rid  of  excess  water.  

6

Wipe the  frame  of  the  screen  to  remove  dirt.  

7

Let the  screen  dry  before  bringing  them  inside  to  be  put  back.  


8

Replace the  screens  to  the  proper  windows.  

Desired Result:  Clean  Tracks  and  Sills  


System

Scraping Procedure  

Packet

All  County  Window  Cleaning  

1

Before scraping  any  glass  surface,  make  sure  that  the  razor  blade  does  not  have  any  rust  on   it.    It  can  potentially  scratch  the  window.  

2

Check to  see  if  the  window  is  tempered  or  heat  treated.    Note:  that  by  code  all  doors,  kitchen   windows,  bathroom  windows,  and  any  glass  near  the  floor  is  supposed  to  be  tempered.    If   the  window  is  heat  treated  or  tempered  there  is  a  chance  of  fabricating  debris,  which  will   scratch  the  window  when  running  the  razor  blade  of  it.  

deDD 3  

Check for  construction  debris.    This  type  of  debris  (concrete,  stucco,  etc.)  can  also  scratch   glass  when  running  the  razor  blade  over  it.    If  construction  debris  is  present  inform  the   supervisor/customer.  

4

Wet the  window  with  the  scrubber.  

5

Scrape  the  window  from  the  inside  out  making  sure  to  lift  the  razor  blade  after  each  stroke.     Be  careful  not  to  tear  any  seals  around  the  window.    Be  careful  when  scraping  the  corners  of   the  glass.  

6

Steps 4  and  5  may  need  to  be  repeated  if  there  is  still  dirt,  paint,  etc.  on  the  window.    Repeat   as  necessary.      

Desired Result:  Clean  Window  with  no  scratches  


System

Steel and  Bronze  Wool  

Packet

All  County  Window  Cleaning  

 

1

Steel and  Bronze  Wool  is  used  to  remove  certain  stains  including  oxidation  (screen  burn,   “gray  stuff”)  

2

Make sure  to  use  a  new  wool  pad.    Any  rust  on  the  wool  may  scratch  the  window.  

deDD 3  

Wet the  window  with  the  scrubber.  

4

Scrape the  window  using  proper  Scraping  Procedures.  

5

Re-­‐wet  the  window  with  the  scrubber.  

6

Scrub the  window  with  the  steel  wool  pad  making  sure  to  get  the  entire  window  pane,   including  the  corners  and  bottom.    Note:  oxidation  tends  to  build  up  more  heavily  at  the   bottom  of  the  window  panes.    Also  scrubbing  with  a  circular  motion  helps  ensure  that  the   entire  area  is  scrubbed.  

7

Repeat steps  5  and  6  as  necessary  to  make  sure  the  window  is  clean.  


Desired Result:  Clean  Window    


System

Overspray

Packet

All  County  Window  Cleaning  

1

When inspecting  the  window,  determine  if  overspray  (construction  debris)  is  present.    This   can  occur  during  the  construction  process  and  usually  consists  of  bits  of  concrete  mortar  or   stucco  that  gets  stuck  to  the  glass.  

2

If overspray  is  present  use  a  razor  blade  to  scrape  the  window.    

deDD 3  

Follow the  proper  Scraping  Procedure.    *Make  sure  to  lift  the  razor  blade  after  each  stroke   so  that  the  overspray  does  not  get  caught  behind  the  razor  and  scratch  the  glass.*  

Desired Result:  Clean  Window    


System

Fabricating Debris  Detection  

Packet

All  County  Window  Cleaning  

1

Check to  see  if  the  window  is  tempered  or  heat  treated.    Note:  that  by  code  all  doors,  kitchen   windows,  bathroom  windows,  and  any  glass  near  the  floor  is  supposed  to  be  tempered.    If  the   window  is  heat  treated  or  tempered  there  is  a  chance  of  fabricating  debris,  which  will  scratch   the  window  when  running  the  razor  blade  of  it.  

2

Look for  the  tempered  logo  in  the  corner  of  the  window.    If  the  logo  is  present,  then  there  is   a  chance  that  the  glass  could  have  fabricating  debris.  

deDD 3  

When following  Scraping  Procedures  listen  for  a  “white  noise”  sound.    This  sound  indicates   the  presence  of  fabricating  debris.    Stop  work  and  inform  the  supervisor/customer  before   continuing.      

Desired Result:  Clean  Window    


System

Washing Glass  Surface  

Packet

All  County  Window  Cleaning  

Before cleaning  the  glass,  make  sure  the  frame  has  dried  first.     Tip:  clean  all  frames  on  one  side  of  a  house  then  come  back  to  clean  the  glass.  This  will  ensure   the  frames  have  dried.  

2

To clean  the  glass,  agitate  as  across  the  top,  sides,  and  bottom.    Then  agitate  back  and  forth   across  the  window  until  the  window  is  clean.  Make  sure  the  brush  is  square  against  the  glass   for  best  agitation.  

1

3

To rinse  the  glass  start  slowly  at  the  very  top  then  rinse  back  and  forth  quicker  moving   down  a  few  inches  at  a  time.    If  “rivers”  form  after  rinsing  shorten  the  vertical  distance  when   rinsing.      

4

5

6

7

Desired Result:  Clean  Frame  


System

Washing Glass  Surface  

Packet

All  County  Window  Cleaning  

Before cleaning  the  glass,  make  sure  the  frame  has  dried  first.     Tip:  clean  all  frames  on  one  side  of  a  house  then  come  back  to  clean  the  glass.  This  will  ensure   the  frames  have  dried.  

2

To clean  the  glass,  agitate  as  across  the  top,  sides,  and  bottom.    Then  agitate  back  and  forth   across  the  window  until  the  window  is  clean.  Make  sure  the  brush  is  square  against  the  glass   for  best  agitation.  

1

3

To rinse  the  glass  start  slowly  at  the  very  top  then  rinse  back  and  forth  quicker  moving   down  a  few  inches  at  a  time.    If  “rivers”  form  after  rinsing  shorten  the  vertical  distance  when   rinsing.      

4

5

6

7

Desired Result:  Clean  Frame  


System

How to  Clean  Frames  

Packet

All  County  Window  Cleaning  

1

To clean  the  window  frame  agitate  the  frame  clearing  all  cob  webs  and  dirt.  

2

Rinse the  frame  from  top  to  bottom.  

3  

4

5

6

7

Desired Result:  Clean  Ceiling  Fan  


System

Hard to  Reach  Windows  

Packet

All  County  Window  Cleaning  

To clean  hard  to  reach  windows  two  angle  cranks  will  be  needed.  

2

First adjust  the  crank  closest  to  the  brush  head  so  that  the  brush  will  be  square  against  the   glass.  

1

3

Then adjust  the  angle  of  the  crank  closer  to  the  pole  so  that  the  window  can  be  reached  from   side  and  that  the  brush  is  parallel  to  the  window.  

4

5

6

7

Desired Result:  Clean  hard  to  reach  windows  


System

Screen Burn  

Packet

All  County  Window  Cleaning  

1

If screen  burn  (oxidation)  is  present  on  the  window,  there  are  two  methods  for  removing  it.   Steel  wool  and  chemical.  

2

If the  oxidation  is  light  then  the  Steel  and  Bronze  Wool  method  should  be  used.    

If the  oxidation  is  heavy  then  the  chemical  method  should  be  used.  

3  

4

After scraping  the  window  spray  the  “One  Restore”  chemical  onto  the  window.  

5

Scrub the  chemical  with  steel  wool  onto  the  window  to  remove  the  oxidation.  

6

Resume normal  Window  Cleaning  procedures.  

7

Desired Result:  Remove  screen  burn    


System

Screen Burn  

Packet

All  County  Window  Cleaning  

1

If screen  burn  (oxidation)  is  present  on  the  window,  there  are  two  methods  for  removing  it.   Steel  wool  and  chemical.  

2

If the  oxidation  is  light  then  the  Steel  and  Bronze  Wool  method  should  be  used.    

If the  oxidation  is  heavy  then  the  chemical  method  should  be  used.  

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After scraping  the  window  spray  the  “One  Restore”  chemical  onto  the  window.  

5

Scrub the  chemical  with  steel  wool  onto  the  window  to  remove  the  oxidation.  

6

Resume normal  Window  Cleaning  procedures.  

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Desired Result:  Remove  screen  burn    


System

Shot-­‐gun Fungus  

Packet

All  County  Window  Cleaning  

1

If shot-­‐gun  fungus  is  present  on  the  window,  follow  scraping  procedures  to  remove.  

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Desired Result:  Remove  shot-­‐gun  fungus    


System

Light Fixtures  

Packet

All  County  Window  Cleaning  

1

Inspect the  light  fixture.    Determine  what  ladder  will  be  needed.    Determine  what  type  of  fixture   it  is  (glass  box  or  crystals).  

2

If the  fixture  is  a  chandelier  hung  from  a  ceiling,  an  “A”  frame  ladder  will  be  needed.    If  the   fixture  is  a  sconce  (wall-­‐mounted)  then  either  ladder  type  (“A”  frame  or  extension)  can   usually  be  used.  

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Desired Result:  


System

Glass Boxes  

Packet

All  County  Window  Cleaning  

1

Open the  door  that  allows  access  to  the  inside  of  the  box.  

2

Remove all  light  bulbs.  

3

To clean  the  inside  of  the  fixture  one  of  two  methods  will  be  used:   1. Scrub  &  squeegee  or   2. Damp  towel  &  Dry  towel  

4

If the  space  is  large  enough  inside  and  the  glass  panes  are  large  enough  then  the  scrub  and   squeegee  method  is  preferred.    Scrub  each  section  to  remove  dirt  &  dust  then  squeegee  and   detail.    Work  from  the  top  down.    If  the  space  is  small  inside  the  fixture  use  a  damp  rag  to   clean  the  glass  and  a  dry  rag  to  wipe  dry.  

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Then scrub  &  squeegee  the  outside  of  the  glass  panes.    

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Dust off  the  rest  of  the  fixture.  

7

Replace the  light  bulbs.  


8

Turn the  fixture  on  to  see  any  streaks  or  missed  spots.    Fix  those  areas.  

Desired Result:  Clean  light  fixture  


System

Crystal

Packet

All  County  Window  Cleaning  

1

Remove all  light  bulbs.  

2

Clean each  piece  of  crystal  with  a  wet  rag  and  dry  it  with  a  dry  rag.    

Wipe all  metal  parts  on  the  fixture  the  same  way.  

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Replace the  light  bulbs.  

5

Turn the  fixture  back  on  to  check  for  streaks  dirt  that  may  have  been  missed.    Fix  those   areas.  

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Desired Result:  Clean  light  fixture  


System

Light Bulbs  

Packet

All  County  Window  Cleaning  

1

Remove all  light  bulbs.  

2

Dust any  light  bulbs  that  will  not  be  replaced  by  new  ones.    Dust  them  lightly  with  a  dry  rag.    

Replace the  light  bulbs.  

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Desired Result:  Clean  light  bulbs  


System

Ceiling Fans  

Packet

All  County  Window  Cleaning  

1

Wipe the  blades  of  the  fan  carefully  with  a  damp  rag  to  remove  dust/dirt.      

2

Then wipe  the  blades  with  a  dry  rag.  

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Desired Result:  Clean  Ceiling  Fan  

WCRA #1 Residential Window Cleaning  

WCRA #1 Residential Window Cleaning