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Victorian Order of Nurses

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Welcome Letter “Health Starts at Home� The Victorian Order of Nurses (VON) for Canada is a national, non-profit health and social service organization and registered charity offering a wide range of community health care solutions. For 115 years, VON has pioneered home health services in Canada, often being the first to identify emerging health and social needs, and providing innovative services to meet those needs. Recognized by generations of Canadians for our visiting nursing program, VON has continued to evolve to meet the changing needs of the populations we serve. This Community Health Guide provides valuable information on the wide range of VON programs that support the Vancouver and surrounding communities. Special thanks to the advertisers for making this Guide possible. We also appreciate the efforts of Willow Publishing for undertaking this important community project. The Victorian Order of Nurses for Canada - Western Region Greater Vancouver site Phone: 604-802-2742 Mailing Address: 100 A 9705 Horton Rd. SW Calgary ALberta, T2V 2X5 VON is accredited by Accreditation Canada

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Table of Contents Welcome Letter................................................................................................ 2 VON’s Vision & Mission................................................................................... 4 VON Vitality Custom Health Care................................................................... 5 Workplace Wellness.......................................................................................... 6 Immunizations & Mantoux Testing.................................................................. 7 Foot Care Services............................................................................................ 8 Volunteering with VON.................................................................................... 9 Charitable Programs & Community Support................................................. 10 Telephone Index..............................................................................................11 Contributing Advertisers.................................................................................12

www.von.ca

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VON’s Vision & Mission Vision – “Health Starts at Home” VON will be Canada’s leading charitable organization addressing community health and social needs.

Mission – VON works in partnership with Canadians for a healthier society. VON, a charity guided by the principles of primary health care, works in partnership with Canadians for a healthier society through: 1. Leadership in communitybased care; 2. Delivery of innovative comprehensive health and social services; 3. Influence in the delivery of health social policy.

Core Values – Respect, Participation, Responsiveness, Courage VON’s model of care and service shapes the actions of thousands of VON staff and volunteers touching the lives of millions of Canadians each year. We work within the existing health care, economic, and political environments, constantly striving to inform, influence, and impact change. VON is characterized by a learning culture which aims for excellence, innovation, and integration. Our success is based on a proud history of service to Canadians, and people who are passionate about our philosophy, mission, values and strategic vision for the future. For more information about VON and our organization, please visit our website at www.von.ca

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VON Custom Health Care A Health Care Solution Just For You. VON offers personalized nursing services with you in mind. Our innovative services are designed to give you the freedom to choose the services you want, when you want. VON in BC offers private Nursing and Respite Care delivered by experienced Registered Nurses, and tailored to individual needs and budgets. We are committed to helping people live independently in the community and have the best possible quality of life. With VON’s help, many elderly, ill, or disabled persons have been able to delay or avoid admission into a care facility; people in hospitals have been able to return to their homes sooner than expected; and many caregivers have been given the assistance and relief they need to continue caring for loved ones at home. A VON client assessment, conducted by qualified Registered Nurses, allows us to develop a customized care plan just for you. The assessment focuses on three main areas: • The state of your health and your medical information, including any preexisting conditions, prescribed medications, and allergies • Your home environment, including transportation issues, mobility challenges, house and yard maintenance needs • Your social environment, including your network of family and friends, activities, and hobbies Following the assessment, we will draw up a care proposal tailored to your needs. Let VON help you optimize your health and well being to retain your vitality and independent living. Call today for a free initial VON assessment at 604-802-2782.

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Workplace Wellness “For organizations that measure Return On Investment (ROI), there is growing evidence that the cost-benefit ratio ranges from $1.50 to $6.15 for every dollar invested in wellness initiatives.”* A healthier organization. Greater employee well being and engagement. Improved productivity. Controlled benefit costs. VON is experienced in delivering comprehensive and customized Workplace Wellness programs. We will help you tailor a program to meet your company’s wellness goals. Our services include: • Biometric Screening Clinics – Helps identify employees’ high-risk health indicators, including diabetes and heart disease. • Health Risk Appraisal – By asking health and lifestyle questions and using the results of the Biometric Screenings, this online questionnaire provides employees with a personal report that highlights health risks and provides specific recommendations. • Comprehensive Wellness Portal – Offers a range of online interactive educational programs and assessments aimed at sustained employee engagement. • Wellness Workshops – “Lunch & Learn” workshops with specific wellness topics, perfect for small employee groups. • Seasonal Flu Clinics – Workplace flu clinics help to ensure your employees are protected and healthy. • Onsite Immunizations – For businesses operating in high-risk environments, VON provides Hepatitis A, Hepatitis B, and tetanus shots at your workplace or the VON clinic. For more information on VON’s Workplace Wellness services, please call 604-802-2782. *The Business Case for a Healthy Workplace, Industrial Accident Prevention Association

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Immunizations & Mantoux testing Seasonal Influenza (Flu Shots) “What are you bringing to work this flu season?� The flu is extremely contagious. It is also a productivity killer. Approximately 7.5 million workdays are lost to the flu in Canada annually. On average, people with the flu miss three to five workdays. If they go to work with the flu, their productivity drops by 50 percent and they can pass the influenza virus on. Co-workers also experience a drop in productivity. The flu costs your business more than you think. In addition to the flu shot, VON provides vaccinations to protect against Hepatitis A and B. We also do Mantoux one and two step testing. Competitive pricing. Flexible clinic times. For more information regarding VON Immunization Clinics or to book a flu clinic for your company or organization, please call 604-802-2782 or visit http://www.von.ca/en/flu/flu.aspx.

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Foot Care Services “Don’t tiptoe around the importance of foot health.” Three out of four people develop serious foot problems as they age – putting their independence and well-being at risk.*Your feet can give you an early warning about serious health problems such as diabetes, nerve damage, poor blood circulation and arthritis. For decades, VON has been widely recognized as one of the most experienced providers, and trainers of therapeutic foot care across Canada. VON nurses are specially trained in assessment, care and education for clients with special foot care needs. Foot care services are provided in the convenience and privacy of your own home. Services include: • Assessment of lower legs, feet and nails • Toenails trimmed and filed, cream applied and feet massaged to enhance circulation • Treatment of corns, calluses, ingrown, fungal, and thickened toe nails • Education on maintaining foot health and prevention of foot and nail problems VON meets the highest standards for quality of care and sterilization of equipment. For clinic locations, or to book an appointment, call 604-802-2782. *Public Health Agency of Canada

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Volunteering with VON Love meeting new people? Looking to give back to your community? Want to make a difference in someone’s life? Do you have great skills and experience to offer, or are you eager to learn something new? VON has volunteer opportunities for you! When you become a VON Volunteer, we will: • Match your strengths, interests and available time to a volunteer role that’s right for you • Give you a clear picture of the position requirements and the training to do it well • Support you in your volunteer role through regular contact • Provide ongoing educational opportunities to assist you in your role and to introduce you to new opportunities Help VON continue its long legacy of giving and supporting those in need in Vancouver and surrounding communities. To volunteer, or for more information, please either email volunteer@von.ca, or phone us at 604-802-2782.

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Charitable Programs & Community Support “You can make a difference.� As a registered charity, VON relies on the support of generous people and organizations. Funds raised through donations, major gifts, and special events allow VON to continue to provide the community support services in our area. Your dollars are directed toward charitable programs and services as well as subsidization of clients who are in need but cannot afford a fee for service.

Major Gifts & Planned Giving Major gifts are immediate gifts over $1,000 and allow VON to expand services or carry out special projects in our community. Major gifts can be personal, or take the form of corporate donations or sponsorships. Planned gifts such as bequests, insurance policies, charitable trusts, gift annuities and publicly listed securities can be designated. The major gifts and planned giving programs enable people to leave a lasting legacy within their community. The VON in British Columbia office accepts donations by cheque, VISA, MasterCard,by phone at 604-802-2782, and online through our secure website at www.GiveToVON.ca.To ensure your donation is sent to the Vancouver Site, simply select British Columbia from the drop-down list under the donation section to contribute to programs and services offered by VON in British Columbia. Thank you for making a difference.

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Telephone Index Emergency Ambulance/Fire/Police..............................................................................911 Poison Control Centre......................................................... 1-800-567-8911 BC Crisis Hotline Centre.......................................................... 604-872-3311

City Services & Resources Police (non-emergency).............................................................604-717-3321

Health & Safety VON British Columbia............................................................ 604-802-2782 BC Helpline for Children................................................................. 310-1234 Problem Gambling Helpline................................................. 1-888-795-6111 Addiction Services (detox).................................................... 1-866-658-1221 Alcohol & Drug Information and Referral Service............... 1-800-663-1441 Lower Mainland..................................................................... 604-660-9382 BC Mental Health Information Line...............................................310-6789 Healthlink BC...........................................................................................811 ................................................. (Deaf or hearing impaired) 1-866-889-4700 Medical Services Plan.......................................................... 1-800-663-7100 Seniors Health Support Line..................................................1-877-952-3181 BC Government Program and Service Information................604-660-2421

Housing Services BC Housing...........................................................................1-800-257-7756

Weather BC Road Conditions.............................................................1-800-550-4997

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Contributing Advertisers The Victorian Order of Nurses Western Region are extremely grateful to all contributing advertisers, without whose support this guide would not have been possible.

Adaptive Clothing A Dressing Needs.......................................................................................13

Beauty Salon Viton Hair Studios Inc............................................................................... 14

Companion Assistance Fraser Valley Seniors’ Companion Care.................................................... 14

Funeral Services First Memorial Funeral Services................................................................ 14

Home Healthcare Premier Homecare Services.......................................................................13

House & Apartment Cleaning Molly Maid.................................................................................................15

Mastectomy Products & Bras Viton Hair Studios Inc............................................................................... 14

Wigs & Hair Pieces Viton Hair Studios Inc............................................................................... 14

Telephone: 613-475-2927 Toll Free: 1-800-339-5662 Fax: 613-475-5331 Route 3, P.O. Box 1599, Brighton, Ontario K0K 1H0 Associate Member of Email: info@willowpublishing.com www.willowpublishing.com • www.patientdirectory.ca • http://issuu.com/willowonline

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©2015

“Providers of Quality Healthcare Publications”


Notes

Notes:

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Victorian Order of Nurses

Victorian Order of Nurses Vancouver Community Health Guide  

Victorian Order of Nurses Vancouver Community Health Guide