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Victorian Order of Nurses

Community Health Guide serving durham region

Your source for information about local VON programs and services. www.von.ca Find us on


About VON VON is the longest serving healthcare organization in Canada. We offer more than 75 different home care, personal support, and community services to enhance each client’s quality of life. We provide seniors with the supports needed to remain independent and in their own homes for as long as possible. In the Durham Region we’ve been providing these services for over 100 years.

Core Values Respect Participation Responsiveness Courage

Philosophy VON, a registered charity, addresses the health needs of people in Canada through services provided by nurses, other health professionals, support service workers and volunteers. As a major provider of nursing and other services, in the home and community, VON believes that: • Individuals have primary responsibility for their own health. • The maintenance of health directly and positively affects the quality of their life. • The value and dignity of human life is respected. • Individuals have the right to accept or refuse health care, to obtain information about their health and health care, and to participate with health professionals in making decisions about and plans for the provision of their care. Individuals and families are supported so they can live, and meet death, in comfort and with dignity. • Access to comprehensive, compassionate, family and community centred health care is the right of all individuals regardless of their ability to pay. • Health care providers should work in partnership to develop, implement and evaluate services which respond to the expressed needs of individuals, families and communities in keeping with the principles of primary health care.

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Table of Contents About VON.............................. 2 Help VON Care for Others.......13 Core Values............................... 2 Volunteer With VON................14 Philosophy................................ 2 • A Community Team ..............14 • Discover the Joy of being a Our Service Stands Out............. 4 VON Volunteer......................14 • How to Become a Service Local VON Home Health Care Services............................ 5 Volunteer with VON..............16 • SELECT Program..................... 5 • WIN Program......................... 5

Local VON Health Promotion.... 6 • Wellness Clinics...................... 6 • Blood Pressure Check Program................................. 6

Local VON Community Support Services....................... 7 • Seniors Maintaining Active Roles Together® (SMART) Exercise Program.................... 7 • Assisted Living Services for Seniors................................... 9

• How to Become a Community Corporation Volunteer with VON.....................................16 • When you become a VON Volunteer......................17

Community Corporation...........18 Why Give to VON?..................19 • Planned Giving......................19

Community Telephone Index...................................... 20 Index of Community Advertisers.............................. 25

Local VON Hospice Services....10 • Bereavement Services............10 • Palliative Care Services..........10 • Information and Education.....11 • Palliative Pain and Symptom Management Consultation.....12 How to Reach VON To reach VON to inquire about services or volunteer opportunities call us at: VON Durham Region 304-1615 Dundas St. E., Lang Tower, Whitby, Ontario L1N 2L1 Phone: 905-240-4522 Toll Free: 1-877-668-9414 Charitable #11928 4453 RR0001

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Our Service Stands Out • VON Durham Region delivers care, 24 hours a day, 7 days a week, all year long. • VON delivers a variety of nursing care, specialized services, home support services, Community Support and Hospice Palliative Care Services. • VON offers personally designed care for the needs of our clients, caregivers and families. • As a charitable not-for-profit health care agency, donations are used to provide free or subsidized services to persons who cannot afford to pay. • For expert care and friendly, professional services, you can depend on VON’s carefully chosen health care team: Registered Nurses, Registered Practical Nurses, Personal Support Workers, Palliative Care specialists and Nurse Practitioners. • Experienced and specially trained staff provide a variety of in-home quality Nursing, PSW, Community Support and Hospice Palliative Care Services to people of all ages, backgrounds and needs. • Continuing education is a VON priority. VON staff attend specialized training and advanced courses in community health care to ensure they remain up to date with current practices and regulations. • VON Nurses and Palliative Care Specialists link people with helpful community resources. • Every effort is made to speak with clients in their preferred language. The dignity and beliefs of all people are respected.

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Local VON Home Health Care Services VON, through the Durham Region Site provides Registered Nurses and Registered Practical Nurses who provide holistic client-centred care. Our health care professionals provide:

SELECT Program (Special Extended Living Environment for Challenged Tenants) This program provides professional specialized community based supports and services to adults with developmental disabilities. The goal of this program is to support the development of a personal individual Support Plan based on the principles of person centred planning, self determination and choice to provide services that are part of this plan.

WIN Program (Wellness in Independence) This program provides expert mental health case management and is designed to support clients with chronic mental health issues in our communities. Clients receive individualized ongoing assessments, interventions, treatments, counselling and referrals from mental health nurses.

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Local VON Health Promotion VON is committed to taking a leadership role in health promotion, through the delivery of programs such as:

Wellness Clinics Held in public places such as pharmacies or community events, VON Wellness and Health Promotion clinics offer clients screening tests and assessment of cholesterol, blood pressure, body-mass index and other indicators of potential health problems.

Blood Pressure Check Program VON provides specialized training to volunteers to conduct blood pressure checks in convenient locations such as community centres, local pharmacies or senior’s housing. The goal of the Blood Pressure Check Program is to improve community awareness of the importance of cardiovascular health and assist older adults to monitor their blood pressure on a regular basis. Participants are provided with health promotion materials as well as links to other health services available in the community.

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Local VON Community Support Services Community Support Services are offered through a variety of professional and volunteer programs. VON, through the Durham Region Site offers:

Seniors Maintaining Active Roles TogetherÂŽ (SMART) Exercise Program The VON SMART Program (Seniors Maintaining Active Roles TogetherÂŽ) is a trademarked, research-based gentle exercise program for community members 55+ who wish to improve their strength, balance and flexibility regardless of their current ability level. SMART gentle exercises are facilitated by Fitness Leaders who receive specialized training and ongoing education and support to deliver safe exercise programs for all levels of ability. VON, through the Durham Region Site, delivers this program throughout the Durham Region, supported in part by the Central East Local Health Integration Network funding combined with local fundraising and charitable donations to VON Durham.

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Benefits of SMART Exercise: • Improve physical health, mobility, independence and energy. • Increase and maintain strength, coordination, balance, and flexibility – which in turn help to prevent falls. • Manage weight and improve lung and heart function. • Help to manage chronic conditions such as high blood pressure, cholesterol, stress, arthritis, and osteoporosis. • Provide opportunities to meet new people and socialize.

SMART Group Exercise The VON Durham SMART Program currently operates 14 communitybased classes located in Pickering, Ajax, Whitby, Oshawa, Bowmanville, Newcastle, Orono, Uxbridge, Sunderland and Beaverton. In addition, we offer 7 specialty classes for participants living with Diabetes, Multiple Sclerosis, Mental Health concerns, or who are recovering from a Stroke. SMART Group Exercise Participants: • Can enroll themselves. • Are always encouraged to work at their own pace. • Wear comfortable clothing and supportive shoes. • Enjoy the relaxed environment of our classes. • Pay a $2 fee for each class they attend. • Love the music we play in each class!

SMART In-Home Exercise The VON Durham SMART In-Home Program offers clients who are isolated and unable to attend a traditional exercise class, the opportunity to receive one on one coaching and motivation. The exercises are gentle but effective. Some of the exercises are designed so that the client can complete them between visits on their own or with a family member. SMART In-Home Participants: • Can be referred from various sources, i.e. self, GAIN Clinics, P.T., O.T., CCAC. • Assessments will be completed by a Program Coordinator. Volunteers receive training from VON to work one on one with each client. • Program cost is $30 for 15 one hour sessions.

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Assisted Living Services for Seniors The VON Assisted Living Services for Seniors provides support services to eligible seniors living within designated geographic areas across the Central East LHIN. Within Durham Region, the Central East LHIN funds VON to provide Assisted Living Services in a geographic hub that includes the communities of Beaverton, Cannington and Sunderland. Services include personal support assistance such as dressing, personal hygiene, assisting and monitoring medication use and other routine activities of living; homemaking services including shopping, housecleaning and meal preparation; security checks or reassurance services including visits to ensure client health or safety; and care coordination. Services are flexible to the needs of the client and available 24 hours a day, 7 days a week on both a scheduled and unscheduled basis. Eligible seniors include those at high risk of requiring institutional care without this flexible and client-centred style of enhanced support. The VON Assisted Living Services allow these individuals to remain in their own homes with the services and support they need to maintain their health and safety.

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Local VON Hospice Services Bereavement Services

Support for Adults This program is based on a peer support model, which means that volunteers who are bereaved and further along in their grief journey, provide support to clients who are also bereaved. Volunteers provide 1-1 support and they also facilitate bereavement groups such as: • Spousal Loss Groups • Parent Loss Groups • Mixed Loss Drop-In Groups

Support for Children & Teens These groups are facilitated by volunteers who support children and teens by creating a safe space where they can share their stories, explore questions and feelings, and learn healthy coping strategies. There is a Children’s Caregiver Support Group that runs concurrently with the children’s/teen group that provides caregivers with information about how to better support their children. Groups include: • Children’s Group • Teen Group

Palliative Care Services Our Palliative Care Services provide emotional, social and spiritual support to individuals and families facing a life limiting diagnosis and advanced illness. We offer one-on-one visits, support for clients and/or caregivers, a caregivers drop-in group, as well as a Day Hospice Program. Our staff and trained volunteers work in partnership with community health care professionals and other service providers in an effort to enhance the quality of client care. VON Palliative Care Coordinators assess clients using a holistic model based on physical, spiritual, emotional and social needs. Clients are then matched with a trained volunteer who provides ongoing support.

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Our VON Palliative Care volunteers are rigorously screened and attend the “Fundamentals of Hospice Palliative Care� training program. They consist of men and women of all ages and come from all walks of life.

Palliative Care Community Team The Palliative Care Community Team (PCCT) is a centralized service that links patients and families to palliative care services across Durham Region. Working in partnership with community partners, our PCCT will provide individuals and their families with holistic health care including medical, emotional, social and spiritual support. Our services are available for anyone diagnosed with a life-threatening illness at any time in the illness trajectory. Our services are available from the initial diagnosis through to bereavement support.

Day Hospice This program offers social interaction, peer support and companionship in a group setting for clients who can manage their own care and are cognitively alert. Also meant to provide caregivers with some respite time as well as an opportunity for them to gather and have a space where they can share and receive support.

Information and Education VON Hospice Services provide education and consultation regarding death, dying, grief and bereavement to both individuals and groups in the community.

Lending Library Our VON Durham library has an extensive collection of books, videos and reference materials on a wide range of subjects including: hospice care, caregiver support, pain and symptom management, complementary therapies, grief and bereavement as well as resources targeted at specific groups such as children/youth, spirituality and LGBTQ.

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Interdisciplinary Palliative Care Education These courses are designed to increase hospice palliative care expertise at all levels of care and scope of practice. They encompass all facets of palliative care to varying degrees including: disease management, physical, psychological and spiritual issues, end of life care, grief and loss and selfcare. Certificates are issued upon successful completion of courses. • Fundamentals of Hospice Palliative Care This 8-week long course emphasizes the importance of demonstrating sensitivity, understanding and respect for all in order to improve the experience of those who are at end of life. This training is appropriate for health care professionals, volunteers or community members wishing to increase their awareness of hospice palliative care. • Enhanced Fundamentals This curriculum focuses on enhancing knowledge and skills in hospice palliative care and is available for Registered Nurses (RNs), Nurse Practitioners (NPs) and Registered Practical Nurses (RPNs) who have completed the Fundamentals training. • Comprehensive Advanced Hospice Palliative Care Education Program for Nurses (CAPCE) RNs and RPNs with passion and experience in palliative care are encouraged to continue their education with this course designed to develop nurses as leaders and experts in hospice palliative care. Classes are held over several months and include homework/applications and individual mentoring. Prerequisites include Fundamentals of Hospice Palliative Care Certification, Enhanced Fundamentals, internet access and written employer support.

Palliative Pain and Symptom Management Consultation VON Durham employs a Palliative Pain and Symptom Management Consultant to provide consultation, education, mentorship and linkages to palliative care resources across the continuum of care throughout Durham Region.

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Help VON Care for Others Through a charitable donation to VON Durham you can help us provide care that supports people to remain in their own homes and communities. Your generous donation will directly help people in your community who need it most and ensure that VON (Victorian Order of Nurses) will be there to care for you and your family when you need us. VON, through the Durham Region Site, helps many individuals and their families each year through communitybased programs developed to help people of all ages cope with illness, injury, isolation, disability or the end of life, while living as independently as possible in the comfort of their own homes. VON’s caring programs were designed to meet community health needs. For over 100 years, VON Durham Region has been by the side of those in need, providing high quality and compassionate home care and community services. All donations made to VON Durham Region remain in the communities served by the site. If you wish to support the work of VON, or learn more about how you can make a difference in the lives of others, please write or call: VON Serving Durham Region 304-1615 Dundas St. E., Lang Tower Whitby, Ontario L1N 2L1 Phone: 905-240-4522 Toll Free: 1-877-668-9414 Fax: 905-240-4533 Secure on-line donations may be made at: www.von.ca

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Volunteer With VON A Community Team Volunteers are central to VON’s Mission, working in partnership with VON staff to develop, implement and deliver services that meet community needs. We have a role for You!

VON Volunteers are: • Warm and caring • Dependable, patient and trustworthy • Good communicators • From all walks of life • Willing to give back to their community through sharing their time and talents

Discover the Joy of being a VON Volunteer Here is a sample of the exciting volunteer opportunities that may be available to you.

SMART Group Program SMART Exercise Program volunteers receive extensive training through the VON SMART Program Coordinator in order to be qualified Seniors’ Fitness Instructors. The Program Coordinator at VON mentors volunteers during this process until they are comfortable in leading the weekly exercise groups on their own. VON provides all the training at no charge to the volunteer. Other volunteers play a supporting role in the SMART Program by welcoming participants and helping to keep groups running smoothly.

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SMART In-Home Program SMART In-Home Volunteers receive a one-day training session in carefully designed exercises to assist older housebound adults to maintain or increase their level of fitness. Volunteers then visit a participant’s home on a weekly basis to lead them through this series of exercises and encourage them toward their goal of improved mobility. The SMART Program Coordinator mentors the volunteers and VON provides all the training at no cost to the volunteer. www.von.ca


Palliative and Bereavement Client Support Hospice volunteers must complete 30 hours of Fundamentals of Hospice Palliative Care and/or Bereavement training prior to being matched with a client. Through one-to-one matches and facilitated group discussions, volunteers provide support to clients living with a life-threatening illness, caregivers and individuals who are bereaved. Oneto-one matches are based on common personality traits, life experiences and availability. Bereavement clients and volunteers are matched based on similar loss. If you are interested in becoming a bereavement volunteer then you must have experienced your own significant loss as our bereavement support is based on a peer-support model. Volunteers within VON hospice services provide peer-based support both in our offices and in the community.

Blood Pressure Checks Volunteers receive specialized training from VON to conduct blood pressure checks in convenient locations such as community centres, local pharmacies or senior’s housing. Individuals with an interest in helping to improve community awareness of the importance of cardiovascular health and to assist older adults to monitor their blood pressure on a regular basis would be well-suited to this role. Community Corporation Provide leadership at the local site level of VON. People interested in this level of volunteering choose to share their expertise and knowledge to enhance organizational objectives and support the goals of advocacy, strategic development and fundraising to enable VON charitable programs to be delivered locally. The Board and Committee members generally meet in the evenings on a monthly basis. Administrative Support Administrative volunteers assist during regular business hours at the VON office or other off site locations. Volunteers assist with filing, photocopying, faxing, bookkeeping, data entry etc.

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Community Awareness Volunteers help to promote VON Durham programs and services at local health and information fairs and public events. Volunteers represent VON Durham in the community at large and are important ambassadors for VON. Special Events Throughout the year, VON Durham holds several fundraising events in the community. A Wine and Cheese event in the fall, Beach Ball Gala in late winter and Hike for Hospice services in the spring are just three of the events where volunteers lend their support. Volunteer assistance is always welcome to make these and other events a success.

How to Become a Service Volunteer with VON It is as easy as calling the VON office and expressing your interest in becoming a VON volunteer. VON will ask that you: • Complete a confidential application form • Attend an interview with the Volunteer Coordinator and successfully complete our screening process. • Participate in training and orientation appropriate to your Volunteer position After completing these steps, you will become involved with a program that suits your interests, skills and experience.

How to Become a Community Corporation Volunteer with VON • Contact the VON office and express your interest in joining the Community Board. • Submit a written resume. • Attend an interview with the Community Board Chair, Board Development representative and VON staff representative. • Participate in Board and/or Committee Member training and orientation.

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When you become a VON Volunteer, we will: • Match your strengths, interests and available time to a volunteer role that’s right for you • Give you a clear picture of the position requirements and the training to do it well • Support you in your volunteer role through regular contact • Provide ongoing educational opportunities to assist you in your role, to introduce you to new opportunities and to allow you to connect with other VON volunteers • Give you the care and appreciation you deserve Please call 905-240-4522 and ask for the Volunteer Coordinator for more information or to begin the application process.

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Community Corporation VON Durham Region Community Corporation is the VON equivalent to a volunteer Board of Directors or Foundation; responsible for raising funds to support local programs and services. They also participate in a variety of activities promoting community based health care, and advocate on behalf of seniors and caregivers in the region.

Did You Know??? Provincial Governments are responsible for healthcare in Canada; and to address the ever-increasing need, fundraised dollars are also required to help cover costs. The money raised by our VON Durham Community Corporation comes from a variety of sources and is used to: provide client subsidies for those unable to pay, purchase specialized medical equipment, and to provide ongoing training and education to our professional staff and volunteers. In 2017 we need to raise $215,000 from the community. Please help us reach our goal by making a donation or organizing a special event. For more information or to support the Victorian Order of Nurses call 905-240-4522 or 1-877-668-9414.

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Why Give to VON?

Charitable # 119284453RR0001

Has VON touched your life by providing support to you or a loved one? Imagine what life would be like without VON’s caring staff, volunteers and services. Would you like to ensure that VON is able to continue to offer programs that are crucial to people’s ability to live independently and remain in their own homes and communities? Your charitable gift to VON Durham will directly support individuals in need through high quality home healthcare, community support programs and hospice services.

(Please print):

Name:___________________________________________________________________ Street:___________________________________________________________________ City:_________________________________________ Postal Code:________________ Donation Amount: q $25 q $50 q $75 q $100 q Other: $_______________ Payment Method: q Cheque q Visa q Mastercard q Other: __________________________ q Monthly Pre-Authorized Payment (please attach VOID cheque) Credit Card Number:_______________________________________________________ Expiry Date (MM/YY):

CSC:

Name on card:____________________________________________________________

Please return completed form to: VON Durham Region 304-1615 Dundas St. E., Lang Tower Whitby, Ontario L1N 2L1

Thank you! Planned Giving Planned giving allows donors to leave a lasting legacy to a charity that has had an impact on their lives. To find out how you can make VON a beneficiary in your will, the recipient of memorial gifts, or how to leave financial assets such as stocks and property, or to communicate how you would like those funds to be used please check the following box. q


Community Telephone Index VON links clients with helpful community resources. These listed community numbers complement VON’s programs and services. For additional health and support services call the CCAC information line at 1-800-263-3877. Emergency Police, Fire, Ambulance dial 911

Fire Departments: Ajax Fire Department (non-emergency).......................................(905) 683-3050 Oshawa Fire Department (non-emergency)...................................(905) 433-1234 Pickering Fire Department (non-emergency)................................(905) 839-9968 Scugog Township Fire Department (non-emergency)....................(905) 985-2384 Uxbridge Township Fire Department (non-emergency)................. (905) 852-9181 Whitby Fire Department (non-emergency)................................... (905) 668-3312

Helplines: Assaulted Women’s Helpline...................................................... 1-866-863-0511 Drug & Alcohol Registry of Treatment........................................1-800-565-8603 Distress Centre Durham.............................................................1-800-452-0688 Distress Centre of Northumberland...............................................(905) 372-5919 Femmes Aide.............................................................................. 1-877-336-2433 Kids Help Phone.........................................................................1800-668-6868 Northumberland Community Counselling Centre......................... (905) 372-6318

.............................................................................................1-866-748-5720

Ontario Problem Gambling Helpline.......................................... 1-888-230-3505 Ontario Shores Centre for Mental Health Services Crisis Line......1-800-263-2679 Poison Information Centre......................................................... 1-800-268-9017 Parent Helpline.......................................................................... 1-888-603-9100 Seniors Safety Line...................................................................... 1-866-299-1011

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Police: Ajax/Pickering Police Services (non-emergency).............................(905) 579-1520

.............................................................................................1-888-579-1520

Crime Stoppers.......................................................................... 1-800-222-8477 Durham Regional Police Services (non-emergency Durham East............................................................................(905) 579-1520

Durham West..........................................................................(905)683-9100

Ontario Provincial Police (24 hour service).................................. 1-888-310-1122 Oshawa/Whitby Police Services (non-emergency).........................(905) 579-1520

Sexual Assault: Sexual Assault Line........................................................................(905) 433-1121

Shelter: YWCA Crossroads Shelter...........................................................1-800-461-7656

Health and Wellness

Access Centre:

Central East Community Care Access Centre (CECCAC)...............(905) 430-3308

.............................................................................................1-800-263-3877

Agencies: Alzheimer Society of Durham Region................(905) 576-2567 / 1-888-301-1106

Community Telephone Index

Arthritis Society (Toronto)..............................................................(416) 979-7228 Canadian Cancer Society - Whitby................... (905) 430-5770 / 1-888-939-3333 Canadian Diabetes Association ................................................... (905) 720-3543 Canadian Hearing Society .............................. (905) 404-8490 / 1-888-363-0373 Canadian Mental Health Association ........................................... (905) 430-7484

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Canadian National Institute for the Blind Ontario Division ........... (905) 436-7732

............................................................................................1-800-563-0887

Canadian Red Cross – Region of Durham..........(905) 723-2933 / 1-866-723-2933 Community Care Durham

Ajax – Pickering...................................................................... (905) 837-0017

Brock...................................................................................... (905) 432-2900

Clarington............................................................................... (905) 623-2261 Oshawa.................................................................................. (905) 430-5613 Scugog....................................................................................(905) 985-8461 Uxbridge.................................................................................(905) 852-7445 Whitby...................................................................................(905) 668-6223

Respite Services.................................................................... 1-888-255-6680

Community Living

39 Wellington E...................................................................... (905) 576-3011

947 Adelaide E........................................................................(905) 576-3261

Epilepsy Durham Region...................................(905) 571-2099 / 1-866-374-5377 Heart & Stroke Foundation of Ontario.........................................(905) 666-3777 Salvation Army

Community Services Office.................................................... (905) 723-7422

Temple...................................................................................(905) 436-0011

Whitby Family Services...............................(905) 430-3454 / 1-800-841-2729

St. John’s Ambulance – Durham Branch............(905) 434-7800 / 1-800-267-1032 VON Durham Region......................................(905) 240-4522 / 1-800-263-7970 VON Hospice Services..................................... (905) 240-4522 / 1-877-668-9414

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Health Clinics: Durham Region Health Department Sexual Health Programs & Clinics

Oshawa Centre...........................................(905) 433-8901 / 1-800-314-8533

Pickering Town Centre................................(905) 420-8781 / 1-800-314-8533

Durham Region Health Department Oral Health Clinic........................................(905) 723-1365 / 1-866-853-1326 Infant Development Program...................... (905) 668-7711 / 1-800-841-2729

Health Department: Durham Region Health Department................ (905) 668-7711 / 1-800-841-2729 Health Connection Line..................................... (905) 666-6241 / 1-800-841-

Hospitals: Lakeridge Health Bowmanville........................................................................... (905) 623-3331 Oshawa.......................................................(905) 576-8711 / 1-866-338-1778 Port Perry............................................................................... (905) 985-7321 Whitby........................................................... (905) 668-6831 / 1-800-825-6325 Ontario Shores Centre for Mental Health.....................................(905) 668-5881

...........................................................................1-800-263-2679 (Crisis Line)

Rouge Valley Ajax and Pickering Health System............................ (905) 683-2320

Pharmacies: Pharma Plus

3555 Thickson Rd. N., Whitby................................................ (905) 721-0523

419 King St. W., Oshawa......................................................... (905) 728-5101

Community Telephone Index

Shoppers Drug Mart

300 Taunton Rd. E., Oshawa................................................... (905) 579-1900

555 Rossland Rd. Ed., Oshawa.............................................. (905) 579-55577

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Telehealth: Telehealth Ontario..................................................................... 1-866-797-0000

Veterans Affairs: Veterans Affairs Canada.............................................................. 1-866-522-2122 Veterans Affairs Canada – French language services.....................1-866-522-2022

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Index of Community Advertisers The Victorian Order of Nurses are extremely grateful to all contributing advertisers, without whose support this guide would not have been possible.

Bingo Red Barn Auditorium...........................................................29

Funeral Homes Armstrong Funeral Home Limited........................................26 Courtice Funeral Centre......................................................27 DeStefano Funeral Home Services Inc.................................27 McIntosh-Anderson-Kellam Funeral Home Ltd.....................27 Newcastle Funeral Home Ltd..............................................28 Oshawa Funeral Home........................................................27 The Simple Alternative Funeral Centres................................29

Home Health Care Cardinal Nannies & Caregivers Inc.......................................28

Member of Parliament Granvillle Anderson, MPP Durham......................................26 Erin O’Toole, MP for Durham..............................................26

Nannies Cardinal Nannies & Caregivers Inc.......................................28

Prosthetics & Orthotics DP&O................................................................................26

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ERIN O’TOOlE Member of Parliament for Durham

905-697-1699 1-866-436-1141 Erin.OToole@parl.gc.ca

One Location...One Family...One Commitment

Proudly serving our community since 1930.

We provide a wide range of funeral services including cremation and burial along with our family care program.

www.erinotoolemp.ca

905.433.4711 Constituency Office 54 King Street East Bowmanville, Unit #103

124 King Street East, Oshawa Between Mary and Ritson

www.armstrongfuneralhome.net

DP&O

Design • Prosthetics • orthotics Serving Durham, Northumberland & the Kawarthas for over 25 years

Kieran Bliss B.Sc.(eng), C.P.(c) eric graham Hon.B.Kin., C.O.(c) gary cockerell C.P.(c)

Registered ADP Authorizer & Vendor Registered Provider with WSIB Member: ACPOC,CBCPO, CAPO, OAPO

905.434.5935

8-1610 McEwen Dr. • Whitby, ON info@designpando.com

www.designpando.com

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Granville Anderson MPP Durham

23 King St. W., Bowmanville ON L1C 1R2 T: 905-697-1501 | TF: 1-800-661-2433 ganderson.mpp.co@liberal.ola.org

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Oshawa

Funeral hOme

COurtiCe

Funeral Chapel

847 King street west Oshawa, On

1587 highway #2 Courtice, On

t: 905-721-1234 F: 905-721-1810

t: 905-432-8484 F: 905-432-9797

www.dignitymemorial.com

At McIntosh-Anderson-Kellam we provide you with friendly and affordable service, customized to meet your family’s needs. 160 years of service to our community 152 King Street East, Oshawa 905.433.5558 makfuneralhome.com

FA m i ly O w n e D , FA m i ly O p e R At e D , FA m i ly m i n D e D

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OurDr., Funeral Home Serves Durham Region. All| www.destefanofuneralhomes.ca Faiths and Cultures. 1289 Keith Ross Oshawa (beside the Oshawa Airport) | 905.440.3595

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If Traditional Funerals Aren’t For You… Cremation with no embalming, funeral or expensive casket

$1,687 Total Price

Co-Ordination ($300), Documentation ($50), Shelter ($150), Transfer of Remains ($250), Laraby Cremation Casket ($150), Coroner ($75), Death Registration ($25), Cremation ($570), HST ($117)

www.cremations.ca

Monthly pre-arrangement plans available | Arrangements done in person, or online Assistance with CPP Death benefit application

Toll Free (24 hours) 1-877-987-3964 Email: info@cremations.ca

Provided by Newcastle Funeral Home Ltd. Serving Durham Region and GTA

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6 $1000 Jackpots must go Friday and Saturday at 7 pm 4 $1,000.00 Jackpots must go Thursday and Sunday at 7 pm P R O G R E S S I V E J A C K P O T S U P T O $ 1 0 , 0 0 0 D A I LY.

7 DAYS A WEEK STARTING AT 10 AM

172 Wayne Court Oshawa, ON 905-725-9164

1 block S. of Taunton on Sommerville

Notes:

THE BEST

LEGACIES ARE PLANNED.

Say goodbye exactly how you want when you pre-plan with us. Let your memory be something to remember and let your legacy live on.

www.mountpleasantgroup.com Toronto 275 Lesmill Road 416 - 441-1580

Mississauga 1535 South Gateway Road 905 - 602-1580 Pickering 1057 Brock Road 905 - 686 -5589

Community Health Guide

29


Notes:

30

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Your Health Care - Be Involved

www.oha.com/patientsafetytips

Community Health Guide

31


VON Durham Region Community Health Guide  

VON Durham Region Community Health Guide