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Your source for VON Canada programs and services in Hamilton, Niagara, Haldimand and Brant

Your source for information about VON Canada programs

www.von.ca www.vonchathamkent.ca

www.vonchathamkent.ca

VON Hamilton Niagara Haldimand Brant

VICTORIAN ORDER OF NURSES

ERIE ST. CLAIR – GREATER NAPANEE ERIE ST. CLAIR – GREATER NAPANEE

Community Health Guide Community Health Guide


Contents VON – Live Every Day............................3

Community Support Services............15

Our Vision and Mission.........................4

Volunteers and VON...........................20

VON Hamilton Niagara Haldimand Brant (HNHB) Directory of Services....6

  

  21

Nursing Services....................................7

2

  

  23

Health and Wellness Services..............9

Understanding Your Health Care   25

Home/Personal Support Services.....10

      30

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VON – Live Every Day   !"#$%       #  #    Throughout our more then 120-year-history of caring for those in need, we have   $ & $ ' '    '$  $       * +  #' #+ 8 * :       #    % $    ;   

< 8 $ ' '$  $   = >   & $ #  # governments and other groups looking out for the well-being of Canadians. Our '#?     #    $ @ $  $ %    %       '    '          #   %      A   $ "F$  #   

    services designed to help people of all ages get healthy, stay healthy and live every day to the fullest. We work closely with local partners to ensure the   & A  $ $    $    $$    G ' '  '  $  ' $ @   $        A   ' $   '   ' $ %    $  ?     compassionate and meaningful support to our clients in programs like nursing and home care, Meals on Wheels, Adult Day and Respite Care Centres and  '  

 ' = $     &$ 

 ' * J  8J$#J   

 #    '#     & ' #  8 ? $  %  ' K #& %    $     $  $  '$    ' *  $   @ $  $  home care, regardless of their ability to pay, which is where our community of caring donors come in. <   $  

 ' &           $  $ & $      $  '  #    and compassionate care. These programs are highlighted in this Community Q   '    $&&  $      $ '$  various services and volunteer programs.

VON HNHB Community Health Guide

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VON Hamilton, Niagara, Haldimand & Brant 4

Our Mission and Vision

VISION: Every life lived to the fullest.

MISSION: = $        $  $    %   ' $   ' support that they and their families need.

CORE VALUES: Respect â&#x20AC;&#x201C; we support others honestly, openly and fairly. CompassionX&     & $  #   $    Excellence â&#x20AC;&#x201C; we commit to everyday improvement in all that we do.

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VON Canada has been pioneering care at home for over 120 years. Today, we are $'$8

   8 ?  ' K  $ & *& $  #   #    

      #    

 to people who want the comfort and peace of mind of living in their own homes     â&#x20AC;&#x153;Making meaningful change in home and community careâ&#x20AC;? is the focus of our forward-thinking strategic plan and goals toward 2025. For more than a century, & $ % * &      #     $ = 

       $  '%$ '         $ $   community care sector as a whole. Every year VON enables more than one million people to live every day to the fullest. This would not be possible without generous donors. Together, donors,     

#'   '    A

%  %  '      $        $  & $    %   ' the caring support that they and their families need. &*  %      

 # '[ %      $    ' \] $ #   ' '[     $ ^^_ '[&    $  '       '  and client care. To become a VON donor, please visit our website www.von.ca or call Hamilton 905-529-0700; Niagara 905-641-0630; Haldimand/Norfolk 519-4268111; and Brant 519-759-7750.    $ *      

   

 $ & *&  q     '  #% z @  of life, compassionate care, respect and excellence when in need of home and    

#    *  $ % J$ * %  ' part of our past, our present and our future!

VON HNHB Community Health Guide

You Can Change Lives

         

5


VON Hamilton Niagara Haldimand Brant (HNHB) Directory of Services Hamilton

Niagara

 ' Nursi ' $[   ' Nurse Â&#x160;  Â&#x160; '    '  + + lth + Suppo

Â&#x2039;Â&#x160;     Meals  Wheels J   

   r  ' Hospice  r  ' Tele-Touch  ' ' D  ' Safety at Ho Â&#x160; '   ' Support & Ed   'ht Respite  8+e Respite Adult Day Pro'  Foot re S ices Falls Â&#x160;     Exercise Â&#x160; ' 

Brantford

Haldimand/ Norfolk

t

VON Hamilton Site ||   #+  #}}FQ q~ $    Nursing Services ......................................................................................... 88Â&#x20AC;Â&#x20AC;8FF Adult Day Centre & Caregiver Respite Services .............................................. 905-523-1055 Meals on Wheels ............................................................................................ 905-522-1022 Community Support & Volunteer Services .....................................................905-522-0053 VON Niagara Site ...........................................................................................905-641-0630 "   #Â&#x201A;  #  $  #}Â&#x192;Â&#x201E;F!   ! ........................................................................................ 519-759-7750 Â&#x192;^|8||Â&#x20AC;Q  #:  Â&#x2020; #Â&#x2021;"}Â&#x20AC; VON Haldimand/Norfolk Site ........................................................................ F!8|Â&#x192;Â&#x20AC;8 "  # #Â&#x2021;Â&#x2C6;|Â&#x2030;Â&#x2021;

  &&& 

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Comfort

Nursing Services

          '   K     $ $    J$ %>    '            $  

    $       %  VON nurses help individuals to make informed decisions about their health, and %   z     $  $'$          @     '     %Â&#x152; Â&#x152;Â&#x160;#$ ' 

# ?    % $  '    Ontario. VON nursing services are administered by the Hamilton Niagara Haldimand Brant }+  $ '   & *\++:}+]z  & * ' with the HNHB LHIN and other community partners to provide all residents of the     %++:   $ %  @    '   VON nurses work closely with clients, their caregivers and members of their $  $      ; %   K         *   K   $q  J$  #    management, IV therapy, post-hospital care, complex wound management and   

VON HNHB Community Health Guide

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Comfort

$ & $  % ?  $ ' '   : '$  in their homes and/or schools, VON is able to play a key role in helping children maintain a level of normalcy in their lives.

Nursing Clinic   '   %}+  $ '   & *\}+]     '    

}+    '&  #   '  #  disease management. VON Hamilton Nursing Care Clinic 414 Victoria Ave N, Suite M12, Hamilton, ON Tel: 905-546-1001 x2234 VON Brant Nursing Care Clinic ||Â&#x20AC;Q  # ^#:  Â&#x2020;  Tel: 519-304-9640

!"#   $[      $     8   %    $      $ $  '     $[

    \Â&#x2018;  'Â&#x152; '   ] 

    $  <     '   J $  \ $  Â&#x160;   

= * ]   < %       $ Â&#x2018;  'Â&#x152; '    

%  

$ '     $ Â&#x2018;  '    #      $     $      J$  $ ' %  8        

    $    &   $ %    J$        %*$%  &$  '      %       

 $     $   & $ $  8   care. This model has reduced hospital readmission rates and emergency room visits for symptom management.

!"#   J$ $[  'Â&#x160; '          8$   services around the clock, 24 hours a day, 7 days a week (minimum of 3 hours is

@ ]$[   '%     '   ' A      K  $

$   #  #$       @ %   > J$  ' A  '   

$$%   < K      '  

  ' 8 '  These VON Nurses are specially trained in two areas: Oncology, which is the care   '& $  # Â&#x160;  &$$   '& $   ' @    '   8 %  

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 Â&#x160;  J <'    * & '        z   

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$  # Â&#x2039;  '    & $ 8 '   %  ?  $  $  $ Â&#x2039;$     &   ' '     $   $

   & 8%  '#&  ' ' compassionate support to the client, family and/or caregivers, thereby greatly $  '@    $   

How to Apply: Please call the HNHB LHIN at 1-800-810-0000 or call the VON Site directly. VON Hamilton Site â&#x20AC;&#x201C; 1-888-866-8515 VON Niagara Site â&#x20AC;&#x201C; 1-800-263-7202 :  Â&#x2020;  X88Â&#x20AC;Â&#x20AC;8!Â&#x20AC; VON Haldimand/Norfolk Site â&#x20AC;&#x201C; 519-426-8111

Comfort

VON Nurses work closely with the HNHB LHIN, the client and their family, their $  <Â&#x160;   $     $    $        $    

 $  $   $ '$ $Â&#x2019;  

 & $ &

  Â&#x160;  \Â&#x160;]  '    & $Â&#x201E; <Â&#x2018; '    '#          Â&#x160;        '     $   # $  $  

     %  &$  $        $ Â&#x160;<   Â&#x160;  & $  $     % $  '     # diagnose and treat a broad range of illnesses. '"& * + â&#x20AC;¢ Individuals/Families without a Family Physician â&#x20AC;¢ The homeless and under-housed Â&#x201D;J$     ' $  $    Â&#x201D; 8     â&#x20AC;¢ Individuals with chronic disease

VON HNHB Community Health Guide

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Comfort

J$   Â&#x160;   ~ â&#x20AC;˘ Diagnose, treat, monitor and manage acute illnesses and also chronic illnesses Â&#x201D;  '   \   %  #8 #

 #qQ<] Â&#x201D;Â&#x160;  %  $ $    $  $%  

   Â&#x201D;Â&#x152;      $ $  $    #  '  Â&#x160;$  â&#x20AC;˘ Prescribe drugs for acute and chronic illness â&#x20AC;˘ Provide prenatal and family planning services Â&#x201D;Â&#x160;  & 8$ #  '  '  K  â&#x20AC;˘ Provide primary care services, health-maintenance care for adults, including ..... annual physicals Â&#x201D;Â&#x201E;    #      Â&#x201D;   '   '   $  $% $ # 8 *  . .... treatment

++:} ~ Family Health Clinic 3658 Hibbard St, Ridgeway, ON Tel: 905-894-6253 Grand River Community Health Centre Â&#x2021;|"%  #:  Â&#x2020; # Tel: 519-754-0777

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Health and Wellness Services

Strengthen  

                       



             $$ %   ,-& 

The VON coordinates various exercise programs across the HNHB district including   :  '  #+  #:  #+ 8 * '  '  There is no charge for these programs.

Â&#x2013;Â&#x160;   J$  '       *       

 '    '$  '   G '    & & * Â&#x192;& * q$  F    & %Â&#x2021;F     

Gentle Exercise Programs Group exercise for senior adults (55+) who wish to improve their strength, balance  ; %  '   $% J$ Q  q    %      $ '$ +  #' #+ 8 *#:    Burlington.

VON HNHB Community Health Guide

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Strengthen

Â&#x160; *  <Q  q  A    $ '$  $ '  ' # $& *     

' $#; %  %        '& $Â&#x160; *  < q   $ % ?   

           $ class. Exercise is graduated in level and intensity.

How to Apply: Â&#x160;   $ ++:Â&#x160; '      Â&#x2013;Â&#x160;    q   Â&#x160; '    !^F8FÂ&#x192;!8^"^^   Â&#x192;Â&#x192;Â&#x192;  @ %    exercise programs in your region.

Foot Care Program A      G '  $    #  $ #   &    A   '     $  $      % '   &$$  

    $% #

$           A   $ 

   $  $ $  J$     &$     $  ' $    %#   %  foot care.

A foot care visit may include: â&#x20AC;˘ A general overview of your health and thorough assessment of your feet â&#x20AC;˘ Trimming of nails â&#x20AC;˘ Treatment of ingrown and/or thickened nails â&#x20AC;˘ Dry skin care Â&#x201D;Â&#x2013;    â&#x20AC;˘ Comfort measures â&#x20AC;˘ Referral to other health care professionals where necessary

Niagara Foot Care Clinics J?      %*    #!^F8Â&#x20AC;|8^Â&#x20AC;Â&#x2021;^

12

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Comfort

Home & Personal Support Services

        

  ! "        

               #  

    $   "     %  &   # '%&( We provide special care for: â&#x20AC;˘ Frail elderly seniors â&#x20AC;˘ People recovering from surgery, injury or illness Â&#x201D;Â&#x160;   & $'    

â&#x20AC;˘ Children and adults with special needs â&#x20AC;˘ Terminally ill individuals

!.&$$0  !1 Our dedicated team of Personal Support Workers provide services including Personal Care and Respite Care. Personal Support Workers assist people with   '&$   $ 

 $  & $ 

VON HNHB Community Health Guide

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Comfort

Home Management â&#x20AC;¢ Laundry â&#x20AC;¢ Light housekeeping Â&#x201D;Â&#x201E;    '   

Personal Care â&#x20AC;¢ Bathing â&#x20AC;¢ Feeding â&#x20AC;¢ Skin care â&#x20AC;¢ Dressing Â&#x201D;Â&#x201E;     â&#x20AC;¢ Grooming â&#x20AC;¢ Catheter and Colostomy Care

See this publication and more at:

http://patien http://patientdirectory.ca http:/ atiennttdirectory.ca ctory

14

Quality Healthcare Publications

www.facebook.com/patientdirectory.ca w ww ww.face ww w ceboo w.f book. ok. ok k..c .com com m/ppat atitie tieentdir

patientdirectory.ca

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Community Support Services

Strengthen

Adult Day and Caregiver Respite Services

Adult Day Program J$  Â&#x2018;

    $    '    A  % '    #$K$  Â&#x2018;  #  $   '8 $  $  Â&#x201E;  $         &$  '  home, supported by the care of their families. J$  '        & $  #   $       #   G '  $   # $    ' $ &

8  

 & $ $    %  

 *    $   Â&#x160;     

 $ '$ $   ' z   A  &$

  %  '  $ %    $  <% 

        ~ Â&#x201D; $  8%    Â&#x201D;  #     '8 ' Â&#x201D;  $'  ?   Â&#x201D;   '  $ 

     â&#x20AC;˘ gardening, baking and helping in the kitchen J$ *    ' A    K    & $ $     '#&* '#  '#   '#$ ' ' $  

* '   VON HNHB Community Health Guide

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Strengthen

A VON coordinator visits with the family caregiver and the client to learn about

$  < ?        K  '  plan. The coordinator maintains contact with families on an ongoing basis to assist & $> ' $    $ ' #    

$    %  caregiving and about other resources to help with care at home. & 3 400 Victoria Ave N, Hamilton Â&#x201E;  Â&#x2013; ; % z   % & !~^^8|~^^    from 9:00 a.m. - 4:00 p.m. 499 King St E, Hamilton (corner of King and Tisdale Streets) Â&#x201E;    ; % z   % & !~^^8|~^^  How to Apply: Please call the HNHB LHIN - Hamilton Branch at 905-523-8600 If you would like a tour, please call VON Hamilton Adult Day Centre directly at 905523-1055.

4!

! "5%, & !

J$    ' &$   '# &$    ' $  $ & be caring, for family or friends who have long-term illness or disability. The series %  '    ' $  $          &    top of caregiving. The series runs over 4 weeks and each 2 hour session covers a topic most caregivers can relate to, including: Â&#x201D;Â&#x201E; ' '

    ' ' Â&#x201D;  ' 

    Â&#x201D;J* ' $    #$'   '

â&#x20AC;˘ Making community services and resources work for you Â&#x160; 8 '

  @  $ '  K  %  J$   $       ' $     'J$     $      %   &$  ' z  $   #  help to arrange for this.

Caregiver Support  $  ' &$ # A   $ $   $  '  ' 

$    %  ' '     &  $    '  '        $ '  

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â&#x20AC;&#x153;Take-A-Breakâ&#x20AC;? In-Home Respite Care

â&#x20AC;&#x153;Take-A-Breakâ&#x20AC;? is an in-home care service for family caregivers who are providing ongoing assistance to an adult with a long-term illness or disability. The service aims to help family caregivers take a break from caregiving for a $     ' $ & *            & $ $  '             ?  $              $ &% ?  $  &$

@   How to Apply: Please call the VON Hamilton Adult Day Centre directly at 905-523-1055 to set    '& $     

Strengthen

Families who care for an adult with a long-term disability or illness can    '      * & ' $  $   ' $  %   for their dependent family member. Family caregivers also experience great challenges as they provide for the special care needs of the family member in the midst of the ongoing life needs of work, family, health and self. These $ '  %  &$  '      % 

  '$ $  family caregivers need to give themselves permission to â&#x20AC;&#x153;take a breakâ&#x20AC;? from care on a regular basis in order to stay healthy themselves.

Overnight Respite Service Helping families to take an overnight break from careâ&#x20AC;Śa night to catch up on  Â&#x203A; '&Â&#x203A;   Â&#x203A;

What is the Overnight Program? Â&#x201D;Â&#x201A;        $    '  '$

â&#x20AC;˘ Company and care are provided by Personal Support Workers Â&#x201D;z  '   K   

Â&#x201D;Â&#x2018;  >  ' $ & %    '  '  Â&#x201D; $ '       $ &$    '$

â&#x20AC;˘ In the morning, help to get up and ready for the day is provided â&#x20AC;˘ A nourishing breakfast is enjoyed Â&#x201D;Â&#x160;   >  & $ $ Â&#x2018;Â&#x160; '   $ & '

VON HNHB Community Health Guide

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Strengthen

How can families start to use the program?     % A ' $ & $ $  ' #   

$  $   <   %  % $  '  %$7$8  .9;< ! =.>> $=.>> " following day. Request for up to 7 days per week.  G J.$ &$$"$ K $Q XYZZ[\]YZZ>

Volunteer Services Volunteer Services accepts referrals for any of its services from individuals, families,  ' # $   $ $  $    Q '  $ 

  may apply to some services.

  ' J$  A   ' $ '$  $   

    &$   have the necessary social support. Anyone can make a referral. Volunteers are men  & &$ $  #@    & *& $ $    Volunteer visitors are screened carefully and matched with clients by way of common interests. There is no charge for this service.

Â&#x160;   ' This program is a community-based service to help clients and their families manage   '     & $ 8 '  $    $ #

%  % Â&#x160;      compassionate care, listening and support helping family members and friends to care   $      $     ' '   Volunteers provide respite relief for family members and bereavement follow-up support. These volunteers receive special 30-hour training before they are matched with someone who needs their help. There is no charge for this service.

 8 J   

 J$     & $

  

      % volunteer driver, who will wait, if needed, while the client sees his/her physician or undergoes tests and treatment. There is a nominal fee for this service, plus any parking charges if applicable. This service is available to individuals living in the City of Hamilton.

Meal Services Lunch Bunch (Congregate Dining) J$  A   

         &$     ' $# $' %  ' $   > 

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 # $          # $          & $  $    

Meals on Wheels 

 #   $ * $

 % % '$  $       & $% #%  ' '   #* & '

$  $   Â&#x2019;  # &'  $ $   VON has 200 volunteers who make the Meals on Wheels program a success by    ' 

 ? & *% & ~^^ ~^^ # across Hamilton and Stoney Creek. Individuals must reside in the City of Hamilton to @  $ ' J$      $  #  '   <$  '"$ 1 3 Â&#x201D;   '   Â&#x201D;Â&#x2013; %     @  â&#x20AC;˘ Likes and dislikes can be considered Â&#x201D;Â&#x2018;% #   \  #  #[ $ ]# '   #*$ #     '      Â&#x201D;Â&#x2013; K  %  & *  Â&#x2039;     $

Strengthen

Congregate Dining takes place twice a month from 11:30 a.m. â&#x20AC;&#x201C; 3:00 p.m. at  Â? $<+  $ +  \

 %  +  $  ]  Idlewyld Manor in Hamilton. There is a low cost for this program which includes

  

   $     %  '  $  +    @  $ ' 

Safety at Home Program J$ '  '  $      $  #     homes, out of nursing homes and stay in their own homes safely and independently.   +     &  $  <$  $   $    

 $K #  ' %% # ' K ''   '  $       $& &  How to Apply: Please call the VON site near you directly to apply for Community Support Services.   $            &$      % VON in your community. VON Hamilton Site: 905-522-0053 VON Niagara Site: 905-641-0630 :  Â&#x2020;  ~F!8"F!8""F^ VON Haldimand/Norfolk Site: 519-426-8111 VON HNHB Community Health Guide

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Get Involved

Volunteers and VON

A Community Team   

 <Â&#x201E; #& * '  

$ & $ A  develop, implement and deliver services that meet community needs. Why VON? VON values and appreciates the caring volunteers who are the heart of our  ' K =   $   $     &  '  experience. $ $        #  

  ' A  ' ' 

 to our volunteers. You will become part of our vital team of volunteers who are helping people in need.

Who Volunteers? VON volunteers include people from all walks of life and all ages, from young to young at heart. They also come from diverse cultural, racial, ethnic and religious groups.

: ?   ' Â&#x201D; 8 $   '      â&#x20AC;˘ Developing new skills Â&#x201D;

% '     Â&#x201D; 

         ' & $ â&#x20AC;˘ Making new friends â&#x20AC;˘ Being respected and appreciated for the good you do

20

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How to Volunteer:

All volunteers are oriented, screened and educated by VON to ensure the safety of our clients. You will become involved with a service that suits your interests, *     q   ' ' 

  

Time is Tickingâ&#x20AC;ŚDonâ&#x20AC;&#x2122;t lose itâ&#x20AC;Ś.Give it away! Volunteer with VON!

$ .. 

We have a role for youâ&#x20AC;Ś

Get Involved

     % ' $ Â&#x2019;   ~ VON Hamilton Site â&#x20AC;&#x201C; 905-522-0053 VON Niagara Site â&#x20AC;&#x201C; 905-641-0630 :  Â&#x2020;  XF!8"F!8""F^ VON Haldimand/Norfolk Site â&#x20AC;&#x201C; 519-426-8111

Meals on Wheels Â&#x2018;   

$   K      $ 8%    Hamilton and Stoney Creek. Both drivers and servers needed Monday to Friday during the lunch hour. Provides a security check and short visit to the recipient. Mileage paid.

  ' Â&#x160;    $       & $%   '      %  ; % %J   '  ' ' 

  

Â&#x160;   ' A      

  #' #&$ A  '   8 '        & $Â&#x2021;^$       

  '#%    

  

 services provided.

Tele-Touch Â&#x160;   $      A     #        loneliness.

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Get Involved

Lunch Bunch (Congregate Dining) Â&#x160;  

  

        $  $    & $   >   

 A      the City of Hamilton.

 8 J   

 Â&#x160;             

&$ & '    8 8       ' $ & $   wheeled walkers. Mileage paid.

Adult Day Program   '  A& $    '

      '  '              A  % '      Â&#x2039;  $% 

Â&#x2019;   ' Â&#x2019;       $ 8 8   $ J*   ? '# '   # $   '  $    Â&#x2039;  volunteers.

Â&#x160;%Â&#x152;  Â&#x2039;z   Â&#x160;     >  '  &$ >  ' $  %   #    ' K  $     ' 

  

$ ++:A 

Fundraising Volunteers work on special projects and events to help raise awareness and the  ?   

 ++:<$  %   ^ _`  % _%$ -. &>

JOIN OUR TEAMâ&#x20AC;¦BE A VON VOLUNTEER! 4$  

 $7 G"$">5

22

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*       +,---        

       .     * & $  

    ' $    $  '  $   $&&  $   ' %$  $  #       Â&#x201D;Â&#x201E;*     A  Â&#x201D;q >     '  â&#x20AC;¢ Gain insight and invaluable knowledge â&#x20AC;¢ Balance your home and family life  &  K  $  '          Â&#x152;   '@?         

      /         0

VON HNHB Community Health Guide

VON Career Opportunity

.. 

23


VON Career Opportunity 24

1  2        3       

     VON: Specialized Nursing   

     

         

     



 !   " 

       General Nursing # 

    # 

     Personal Support Workers Home Support Workers Therapists K   %!.. Management Community Support

.     

# 2    careers@von.ca      

            



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|    ^$".

Sustain 5     "         &! important to learn about the choices you have to get the best care you can. You and your health care Â&#x2C6;# # $  $   # $ }+  $ '   & * (LHIN) and the Ministry of Health and Long-Term Care all play a role making sure $   '   $@ $  $ 

Think about a plan that is right for you It is important that you think ahead about your health care plans. The health care system is made up of many types of special health care services. These are designed to help as many people as possible at every stage of their lives. The goal is to work with your health care providers to make sure you get the right care, in

$  '$   #  $  '$  

How can I do this?  $     &$    A     J$   $   help you stay healthy, live in your home, stay out of the hospital, or return home  [ %  '  $ $  

VON HNHB Community Health Guide

25


Sustain

'". G %& 7 & + Primary Health Care Provider Â&#x160;  $  $   $         $  *[  $  $ & %  ' $ '$   J$    important role in working with you to help manage chronic diseases like asthma and diabetes. They work with you to prevent problems, detect them early, and monitor and resolve them. They can help you stay out of the hospital.

=*8  [ +   Â&#x2C6;        [ & $      $'$ $  &     [ 

 J$   A   # treatment and advice for minor illnesses and injuries such as cuts, bruises, minor    #   *    | " . 9" 3 â&#x20AC;˘ your problem is not urgent â&#x20AC;˘    $  $   <Â&#x2019;     $  primary health care provider â&#x20AC;˘          >  $    # $# stomach upset, cut, bruise, or strain

}+  $ '   & *\}+] J$  A  $ }+& *& $      

 '  $   you need to help you stay in your home as long as you can. LHIN case managers are regulated health professionals with backgrounds in nursing, social work and therapies. LHIN case managers can connect you with the community support, personal support, nursing and therapy services you need. If it becomes too hard to live at $   & $$   $ }+     '8    & $

Community Support Services Community support services help you maintain safety and independence while living at home. They can support you when you return home from a hospital  J$       $ '* 

  

 # #  $ *#   '   '  

J?  &$    

 Services are available to you, contact the LHIN.

Adult Day Programs   '       & *   &$  '   J$      # $?  programs and social events.

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Short Stay and Respite Care

   + '    $ '       $$ * '  personal care and support to help you live independently. This can be in a rental      

 % ' '        $ ' % ' &    %  '     8 ?  groups.  # 8   # #  $ % '   subsidies vary with each building. The care arrangements between a tenant and a       ?  $ '$

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   J$    %     $ #   $  or long-term care home.

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%' '    $ '  &$ &*   Â&#x2C6;  $    $     housing provider that you pick.

Â&#x152;   +  Â&#x152;   $    &    Â&#x152;     $    #       $ '$   live with only a small amount of support and do not need 24-hour nursing care. To        #      $ &$ &   

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+  $  Long-Term Care. Rates are set by the government. Long-term care homes provide Â&#x192;|8$    '    & $    G '       ' #  # $ $  #   

    }+ can help you decide if a long-term care home is right for you.

'". G &&7 & + Urgent Care Centres Urgent Care Centres provide diagnosis and treatment for many types of injuries and illnesses. There is a team of emergency trained doctors and health care   *[   Â&#x201A; '  

A &8  appointments. Most Urgent Care Centres are not open 24 hours.

VON HNHB Community Health Guide

27


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Emergency Departments in Hospitals q ' Â&#x2018; 

 

   & $     >  J$    Â&#x192;|$    $           & assess you and decide on your treatment along with members of the health care team. Some reasons to go to an Emergency Department are: â&#x20AC;˘ loss of consciousness â&#x20AC;˘       %    â&#x20AC;˘ feeling confused â&#x20AC;˘ constant or severe chest pain â&#x20AC;˘ trouble breathing

Hospitals +      A    '      ' '   $

8      K  $  $# $%    Â&#x2039;     '          ? needs. A team of health care professionals like doctors, nurses, physiotherapists,    $   #  #& * # $  #$ '  planners, and LHIN case managers, support you in going home. Your health care team begins planning your return home the day you arrive at the hospital.

The hospital health care team can help you prepare for returning home by: â&#x20AC;˘ Â&#x160;  '     #$     $  manage at home Â&#x201D;

 ' '  @    ' '$ â&#x20AC;˘ Arranging for support services that you need in your community once you get .. home Â&#x152;   ~Â&#x17E;Â&#x201A;     'Â&#x2C6; +  $   <# $ ~+  '  + :  }+<  }   \}]  'z J$  booklet is available for download at www.hnhblhin.on.ca

28

www.von.ca


Your Health Care Be Involved

Be involved in your health care. Speak up if you have questions or concerns about your care. Tell a member of your health care team about your past illnesses and your current health condition. Bring all of your medicines with you when you go to the hospital or to a medical appointment. Tell a member of your health care team if you have ever had an allergic or bad reaction to any medicine or food. Make sure you know what to do when you go home from the hospital or from your medical appointment.

Funding for this project was provided by the Ontario Ministry of Health and Long-Term Care

VON HNHB Community Health Guide

www.oha.com

29


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Sleep Therapy

Absolute Respiratory .......................... 30

Absolute Respiratory .......................... 30

~ ~   & Hardy Terrace Long Term Care ........... 30 Â&#x;  &Â&#x152;    ........... 31

HARDY TERRACE Long Term Care Home 612 Mt Pleasant Rd Brantford N3T 5L5

519.484.2431 / 519.484.2500 verveseniorliving.com/hardy-terrace

â&#x20AC;˘ Full Service Home Respiratory Care â&#x20AC;˘ Registered Respiratory Therapists â&#x20AC;˘ Locally Owned & Operated

* ".%  G""" _$G." &$J

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Stop by & see local owner Lyndsey Ross today! SIMCOE OFFICE

TILLSONBURG OFFICE

39 Kent Street North, Unit 2 Simcoe, ON N3Y 3S1

169 Broadway Street, Unit A Tillsonburg, ON N4G 3P9

519.426.1113

519.842.5353

www.absolute-respiratory.com

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See this publication and more at:

http://pa hhttp://patientdirectory.ca ht ://patie tientdirectory.c i tory caa

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Quality Healthcare Publications

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patientdirectory.ca

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Say hello to customized care, larger main suites, Villas, home cooked meals and plenty of engaging activities to bring the family together.

Caring for you is at the heart of everything we do. We are trained to guide you through discovering your options to moving into the community that best fits your needs. Our goal is to make the move as stress free and as comfortable as possible.

Choose comfort, care and value. Laurel St.

VISIT. LIVE IT. LOVE IT CONNECT WITH US TODAY, QUEENSVIEWRC.CA 70 King Edward Street, Paris, ON 519-442-5621

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||Â&#x20AC;Q  Â&#x201D;:  Â&#x2020; #Â&#x2021;"}Â&#x20AC; Phone: 519-759-7750

www.von.ca

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