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Getting ready to leave the hospital Please arrange to be picked-up by 10:00 a.m. on the day you are being discharged (going home). It is important that you leave your room in a timely manner so other patients can be admitted in a timely manner. Let your health care team know if you are unable to arrange a ride. Patient transportation services are available for a fee. Ensure you have appropriate clothing to leave the hospital. If you do not, please arrange to have someone bring the items you need. Confirm with your health care team that any support, home care services and/or equipment have been scheduled as planned following your discharge. Please make sure to visit Patient Accounts to pay your bill for any costs you incurred during your stay. Patient Accounts is open Monday to Friday, between the hours of 9:00 a.m. and 4:00 p.m. After hours, accounts can be paid at Switchboard (located in the main lobby to the right of the Information Desk).

Departure Checklist Remember to:

• Take all of your personal belongings • Get your health card • Take all of your medications with you • Check-out at the nursing station before you leave the unit. They will remove your patient identification band and provide you with a discharge package. The package may contain your current medications, any prescriptions or appointments scheduled for you. • Review all of your discharge instructions, education materials, scheduled appointments etc. with your nurse. It is helpful to have a family member or friend present when you receive this information. • Make sure all of your questions have been answered about your care after discharge (e.g. medications, diet, activity, follow-up care etc.) and any home care services or equipment you will need.

Discharge Phone Calls Following your discharge, you may receive a phone call (usually within 72 hours after leaving the hospital). Headwaters Health Care Centre •


Headwaters Health Care Centre Patient Services Information Guide - Orangeville, ON  

Headwaters Health Care Centre Patient Services Information Guide - Orangeville, ON