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If you have any questions, please call Patient Accounts at ext. 3202. Patient Accounts is open Monday to Friday from 9:00 a.m. to 4:00 p.m. After hours, accounts can be paid at Switchboard (located in the main lobby to the right of the Information Desk).

Auxiliary & Volunteer Services We have a dedicated group of volunteers who work throughout all areas of the hospital from the information desk to various patient care departments to help ensure an exceptional experience every time. Our volunteers are the heart of the hospital. If you are interested in volunteering, please contact (519) 941-2702 ext. 2268.

Bank/ATM Machine A 24-hour bank machine is located in the main lobby behind the information desk, next to the vending machines. A portion of the proceeds from ATM transaction fees are directed to the hospital for the purchase of much needed equipment.

Billing/Patient Accounts During your stay, you can expect to incur some extra costs not covered by OHIP or other insurance (for example, room upgrade, walking aids, ambulance service, or Telephone/TV). Bills may be paid at Patient Accounts, located in Administration on the lower level of the hospital. Patient Accounts is open Monday to Friday from 9:00 a.m. to 4:00 p.m. After hours, accounts can be paid at Switchboard (located in the main lobby to the right of the Information Desk).

Donations & Headwaters Health Care Foundation Headwaters Health Care Centre’s ability to provide consistent, high-quality, patient-centred care is directly dependent upon the ongoing support of our community. Every piece of clinical equipment used at Headwaters to provide patient care is funded by donor dollars – not government funding. You may choose to support the highest priority equipment needs or a specific department or program. Here’s how you can give: • In person (Foundation office is located in the main lobby) • Online at www.hhcfoundation.com • By mail: 100 Rolling Hills Drive, Orangeville, Ontario L4W 4X9 All donations are confidential and will be recognized (unless you request anonymity) through Headwaters Health Care Foundation’s donor recognition Headwaters Health Care Centre • www.headwatershealth.ca

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Headwaters Health Care Centre Patient Services Information Guide - Orangeville, ON  
Headwaters Health Care Centre Patient Services Information Guide - Orangeville, ON  

Headwaters Health Care Centre Patient Services Information Guide - Orangeville, ON