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patient safety Headwaters Health Care Centre is committed to patient safety. Please help us keep you safe by following these tips.

Patient Identification An armband will be placed on you when you enter the hospital. This bracelet needs to remain on you for the duration of your stay. Your health care provider will check your identity before providing care or medications.

Medications Be sure to give your health care provider a complete list of all the medications you are currently taking, how much you are taking and how often you are taking them. Include herbal, dietary supplements or over-the-counter medications and any medication allergies. Each time your nurse comes to give you your medication or change your intravenous (IV) medication, ask what medication you are being given. This helps you to be involved in your care and to become familiar with the medications the doctor has ordered. If you receive a medication that looks different from what you normally take, bring this to our attention and please ask questions.

Allergies It is very important for your care and treatment that we know if you have any allergies to drugs/medications, foods, the environment or latex (rubber). This information needs to be included in your health record. Please do not bring latex (rubber) balloons or other latex products into the hospital as they can trigger severe allergies (foil or Mylar balloons are welcome). Headwaters is a scent-free facility so please refrain from wearing perfumes, colognes, and other scented personal care products. All flowers entering the hospital must be low scent.

Prevent the Spread of Germs Cleaning or washing your hands is the single most effective way to prevent the spread of infections and diseases. Everyone is responsible for cleaning their hands at every opportunity- when you and your family enter or leave your room and the unit. Alcohol-based hand rubs (e.g. sanitizers) are the preferred method for cleaning your hands. When hands are visibly dirty, soap and hot water should be used to wash your hands. Headwaters Health Care Centre • www.headwatershealth.ca

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Headwaters Health Care Centre Patient Services Information Guide - Orangeville, ON  

Headwaters Health Care Centre Patient Services Information Guide - Orangeville, ON