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SAI 440 Week 1 Case Study

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SAI 440 Week 1 Case Study =============================== SAI 440 Week 2 Case Study

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SAI 440 Week 2 Case Study ================================== SAI 440 Week 3 Case Study A Telecom Giant Emerges from Government Ownership

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Question 1. Harvard Professor Michael Porter states: “Domestic rivalry not only creates pressures to innovate in ways that upgrade the competitive advantages of a nation’s firms. The presence of domestic rivals nullifies the types of advantage that come simply from being in the nation, such as factor cost, access to or preference in the home market, a local supplier base, and cost of importing that must be born by foreign firms.” Discuss why Porter’s comments are so important in an era of rising global competition. Question 2.


Consider a semiconductor firm that must invest more then $1 billion to produce commodity products that sell for declining prices. Analyze the associated risk factors. What actions can be taken to minimize these risk? Question 3. Many large computer manufacturers produce computer software for their products; however, the growth in independent software developers has been extraordinary. Discuss the reasons for this, noting in particular the reasons for Microsoft’s phenomenal rise to prominence. Question 4. Discuss Deutsche Telekom’s rise to prominence since privatization. In your opinion, what are the company’s major successes, and what, if anything, could it have done better? Question 5. Industry dynamics result from the balance among competition, technology, consumers, and regulation. Given this, what do you believe are some of the consequences of overregulation and under-regulation?Week 2 Case Study ==================================== SAI 440 Week 4 Case Study A Business Vignette Remarkable Software Commands the Space Shuttle

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Case Study Question #2 Who should participate in systems analysis and design? How does the degree of involvement of the analysts and programmers change from idea initiation to system implementation? Case Study Question #4 Discuss the phase review discipline for large or complex applications. Case Study Question #6 Describe some intangible issues in application business cases, and discuss their importance.


Case Study Question #8 What major risk factors are present when the existing payroll program of a firm is being replaced with a new one that incorporates the latest tax changes? How would these risk factors vary over the development cycle? Case Study Question #10 Describe the antecedent activities that a firm needs to perform in order for its application development projects to be successful? ============================== SAI 440 Week 5 Case Study E-Business Demands High Performance Data Centers

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Case Study Question #1 Discuss the important issues a firm faces when it is deciding whether to build its own data center or engage a service supplier. How do these issues differ if the firm is not engaged in e-business. Case Study Question #2 Discuss the relationship between problem management, change management, and service level agreements. Case Study Question #3 What special considerations enter into the recovery management process when third party service providers are used? Case Study Question #4 Relate the topics in this chapter to the notion of critical success factors introduced in chapter one. Case Study Question #5


For the topics presented in this chapter, discuss the balance between bureaucracy, effectiveness, and efficiency. How does this balance relate to the concepts of professionalism and IT maturity. Case Study Question #6 How might one attempt to quantify the economic benefits that can be derived from effective operation of problem and change management? Case Study Question #7 Discuss some approaches a firm might use to evaluate contingency plans and emergency plans and test recovery plans. Case Study Question #8 If you were the chief information officer (CIO) of a firm that relies extensively on internal client/server computing, how would you organize people to implement the problem and change management disciplines discussed in this chapter. Case Study Question #9 What are the advantages and disadvantages of relying on informal organizations (e.g., problem management committees) to accomplish the goals of problem and change management? If you were the firm’s CIO, would you prefer using formal or informal organizations to perform these task? Explain your rationale. ====================================== SAI 440 Week 5 Case Study Merrill Lynch On the Horns of a Dilemma

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Case Study Question #1 According to the Business Vignette, what changes in the computing environment are taking place at Merrill Lynch? Case Study Question #2


What is the connection between BPR and Paul Strassmann’s third point listed in Chapter 1? Case Study Question #3 What factors are encouraging the trend toward distributed computing? Case Study Question #4 What does distributed computing mean, and what role do advances in telecommunications like the Internet and Web technology play. Case Study Question #5 Define the terms re-engineering, outsourcing, and e-business. Case Study Question #6 Why is compatibility such an important issue for a firm when it is implementing any form of distributed computing? Case Study Question #7 Why is the Info Center so important, and what are its chief responsibilities? ============================ SAI 440 Week 6 Case Study Business Vignette Verizon Flexes Its E-Sourcing Muscles

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Questions from Frenzel: Business Vignette: Verizon Flexes Its E-Sourcing Muscles 1. Describe the relationship between service-level agreements, management reporting and the disciplines discussed in this chapter.


2. What are the essential reasons a firm should develop and implement the management processes described in this chapter? 3. What is batch management and why is it declining in importance? 4. What are the differences between batch systems and network systems? Do you think network systems are more difficult to manage? 5. Describe the inputs that computer operators may provide to the problem management system. 6. What do users expect of networks? What do executives expect? 7. What are the essential ingredients of configuration management? 8. What databases are maintained in configuration management systems? Business Vignette: Robbery on the Information Superhighway 1. What lessons did you learn from the Business Vignette? 2. What is the first thing that managers must know in order to establish effective controls? What other information must they know? 3. Why are business controls important to IT and user managers? 4. What staff responsibilities do IT managers have regarding business controls? 5. What are some physical information assets that must be controlled? What are the most important intangible assets that must be controlled and protected? 6. Intangible Assets are usually very valuable to firms. Can you give examples of firms in which intangible assets are more valuable than all other assets? 7. Define the concept of separation of duties. How might this concept work in the management of physical inventory? 8. Identify the participants involved in the complete control over the development and use of application programs. ยง9. What security and control responsibilities do application owners have? How are these related to user responsibilities?


Questions from Sumner 'ยงA. What are the best practices you have discovered? ยงB. How is the ERP system with Production and Materials Management modules superior to a non-integrated Manufacturing system (i.e where the Financial Systems and MRP systems are separate) ยงC. What information for decision making does the integrated system provide? ==============================

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SAI 440 Success Begins / snaptutorial.com  

SAI 440 Week 1 Case Study

SAI 440 Success Begins / snaptutorial.com  

SAI 440 Week 1 Case Study

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