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Corporate Magazine

Wilhelmsen Ship Management | Issue 1 - 2017

Special feature:

Ballast Water Management

WSM Successfully Delivers Three Bastø Fosen Ferries

Cruise and Passenger Vessel Management Lifetime care and support for your vessels

Simulator upgrade at imtc

Professional. Like you.

CONTENTS Ballast Water Management 2 What’s In Your Ballast Water 4 A Few Known Aquatic Invasive Species 6 Two Major Regulators For BWM 8 Mapping Out Your Needs Before Installation 10 BWMS Technologies Comparison 12 26 Cruise and Passenger Vessel Management No Cruise Ride In Cruise Ship Management 30

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News And Stories... Simulator Upgrade At IMTC 14 WSM Successfully Delivers Three Bastø Fosen Ferries 16 The Mystical Sea


Korean Student-Interns At WSM Malaysia 24 WSM Norway Engages StudentInterns For New Business Intelligence 25 Go Green... One Tree At A Time


And Much More...

pg 30

EDITORIAL Amanda Loh Editor

pg 16


PUBLISHER Wilhelmsen Ship Management Malaysia 19th Floor, 1 Sentral Jalan Rakyat, Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia T +6 03 2084 5600 © All rights reserved 2017


Hello readers, While last year was challenging, this year is not going to be any easier either. All eyes and ears are now on updates for Ballast Water Management (BWM) Regulations requirements, amendments and technology type-approvals. For all of us in the shipping industry, we must prepare for this legislation. I hope that with our BWM feature, we can shed some light on your concerns. In time to come, the BWM Convention will come into force. We urge ship owners to evaluate their options and retrofit plans carefully to maximize the investment. Hopefully, the opinion from our in-house expert on this topic will be useful to you. At Wilhelmsen, upholding ship management excellence is at the heart of our operation. In our value chain, crew is the last mile of our service delivery.

To achieve that, we find it imperative to invest in our crew training facilities. We have recently upgraded our simulators in IMTC to state-ofthe-art consoles and software. We hope that with the upgraded simulators, our foundations are strengthened and we hope to see material impact in time to come. In this issue, we also cover our cruise and passenger vessel management solutions. This segment is one of the fastest growing in WSM and we expect it to continue expanding throughout the year. One of the takeaways from last year is that in order to keep up with all the changes we are seeing, one must be able to adapt quickly. The business environment is changing too fast and we simply cannot sit back and rest on our laurels. I am confident that we can meet the challenges ahead with our capable workforce. Yours sincerely,

We strongly believe that having a pool of competent crew is a crucial link to our performance. Carl Schou President, Wilhelmsen Ship Management

Issue 1 - 2017


Ballast Water Management


A ship owner’s responsibility



Issue 1 - 2017


Ballast Water Management Enters into Force: Are you well prepared? 2017 is the year when ship owners are pressed to make a decision on their BWMS. Still, ship owners are unwilling to decide on ballast water treatment systems until the standards are finalized. Before that, we need to look into some history and the concern that started it all. For over 120 years, water is used by steel-hulled vessels to stabilize vessels at sea. Water is pumped into and out of ballast tanks while discharging and loading cargo. Commercial vessels threatening the marine life by releasing alien species into local waters. The act of discharging waters into destination ports has led to the introduction of different marine species in local waters that could hurt the ecosystem.


The ballast and de-ballast activity can be explained in the simple illustration below:

Discharging Cargo

Loading ballast water at source port

Cargo hold empty

Ballast tanks full during voyage

Loading Cargo

Cargo hold Full

Discharging ballast water at destination port

Ballast tanks empty during voyage

At any one time, up to 5 billion tonnes of ballast water is being carried in ships’ ballast tanks. While most of the live organisms may die due to harsh and dark conditions, and lack of oxygen, hardy organisms can survive and become invaders in foreign waters when discharged with ballast. These invaders thrive in absence of natural predators and if left unchecked, they can pose serious economic and health problems to the population. 4


What’s in your ballast water? Since the introduction of steel hulled ships over 120 years ago, ballast water has been used in ships’ ballast tanks to improve stability at sea.


of Earth’s water is held by the oceans.

When ships pick up ballast water, they also pick up local animals, plants and bacteria that live in the ocean.


of world commodities is moved by ship.

Ballast water is essential to the safe and efficient running of a ship. When a non-native organism is released from a ship’s ballast water into the ocean, it can become an ecological pest, throwing off the whole local marine eco-system.

50-70% of Earth’s oxygen is produced by ocean plants.

Ballast Water Treatment Systems use various filtration and treatment technologies to kill the living organisms in ballast water. Different ships have different ballast water needs and one size/technology does not fit all. We all have a responsibility to protect the environment that we work and live in. Oceans are the lifeblood of our planet.

3-5 billion tonnes of ballast water are transferred internationally each year.


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A few known aquatic invasive species

Arrived in South America in the 1990s

Name Golden mussel Limnoperna fortunei


Native to China, South East Asia


Introduced to South America Impact Arrived in South America in the 1990s. It is very tolerant to water condition and temperature. It has gone upriver at the rate of 240 km per year. It covers the sea bed and destroys plants and prevent fish from feeding. It attaches to hard surfaces and causes damage to power plants in Brazil where 80% of power generation is by hydro power plants. It travels in ballast water and by sticking on boat surfaces. Travels in ballast water and by sticking on boat surfaces

Name North American comb jelly Mnemiopsis leidyi Native to Eastern seaboard of the Americas Introduced to Black, Azov and Caspian Seas


Causes damage to power plants in Brazil


The Black Sea

Name Toxic algae (red/brown/green tides) various species Native to Various species with broad ranges Introduced to Several species have been transferred to new areas in ships’ ballast water. Impact May form harmful algae blooms. Depending on the species, can cause massive kills of marine life through oxygen depletion, release of toxins and/or mucus. Can foul beaches and impact on tourism and recreation. Some species may contaminate filter-feeding shellfish and cause fisheries to be closed. Consumption of contaminated shellfish by humans may cause severe illness and death.

Sea of Azov

Consumption of contaminated shellfish by humans may cause severe illness and death



Massive kills of marine life through oxygen depletion

1990 2000


Depletes zooplankton stocks

Impact Reproduces rapidly (self-fertilising hermaphrodite) under favorable conditions. Feeds excessively on zooplankton. Depletes zooplankton stocks; altering food web and ecosystem function. Contributed significantly to collapse of Black and Asov Sea fisheries in 1990s and Caspian Sea after that. Caviar production is also affected.

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Two major regulations for Ballast Water Management The IMO adopted the International Convention for the Control and Management of Ships’ Ballast Water and Sediments (BWM Convention) in February 2004 to act as a global framework for the treatment and discharge of ballast water. On the other hand, USCG legislation, which became effective in June 2012, applies to any ships planning to discharge ballast water in US waters, and comes with its own guidance for type-approved treatment system. The timeline below is general guide to show milestones of the BWM convention.



8 Sept 2016 BWM convention ratified

Oct 2016 MEPC 70 Adoption of revised G8 guidelines

July 2017 MEPC 71 Discussion of BWMS amendment to EIF

8 Sept 2017 BWM EIF

Installation of BWMS at IOPP renewal survey

What is the Revised G8 Guidelines from IMO – MEPC 70? More robust test and performance specifications The revision to the guidelines updates the approval procedures for BWMS, including more robust test and performance specifications as well as more detailed requirements for type approval reporting and control and monitoring equipment, among others. Expanded type approval process The type approval process was expanded, with detailed requirements for land-based, shipboard, and other tests set out in an annex. A ballast water management system which in every respect fulfils the requirements of the Guidelines may be approved by the Administration for fitting on board ships. The approval should take the form of a Type Approval Certificate for BWMS, specifying the main particulars of the BWMS and any limiting operating conditions.




2018 MEPC 72 Adoption of amended timeline

28 Oct 2020 BWMS by revised G8 guidelines

BWMS installed may

BWMS installed must

be approved using

be approved revised


G8 guidelines

Sept 2022 All vessels installed with approved BWMS

G8 guidelines

USCG approved BWTS installed upon first dry docking after vessel compliance date.

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Mapping out your needs before installation It is challenging for owners to navigate through a slew of suppliers with broad ranges of technology mixes in treatment systems. In addition, different vessels require different solutions and there is no straightforward retrofitting of systems that can be done with little planning. Our New Building and Technical Services team led by Sanjiv Rastogi invested a lot of time with BWMS manufacturers through site visits to conduct research, view designs and understand the technologies behind those systems. During these surveys, our in-house experts are able to establish guidelines and assist owners from the planning, measuring and selection processes to the actual retrofitting. Our in-house experts have summarized a few key considerations as you plan for your installation: Trading waters and IMO compliance Installation of systems must follow the revised G8 guidelines to operate in compliance with IMO. If you trade in US waters, you may trade with only the USCG type-approved BWMS.


Vessel requirements


Vessel Type

High Ballast/Low Ballast Dependent Vessels Full ballasting/deballasting/partial Time limitations for ballasting/deballasting Frequency Residual life

Trading Pattern/ Water Quality

Turbid water vs Clean water Sea water/Brackish water/Fresh water Organic compounds in water Water temperature

Capacity of unit required

Dependent on ballast pattern and vessel type Review capacity for one or two pumps

Space considerations

Modular system Components can be assembled separately Matching footprint with available space 3-D scanning and mapping required

Availability of surplus power for operation of BWTS during loading and discharging

Amount of surplus power during loading and discharging Review of load diagram Sufficient power to operate the system


BWMS Selection The most common question for the BWMS retrofit is “How much will it cost?”. A budget for retrofitting a BWMS can be worked out at different stages once the water treatment system is selected. Financial consideration CAPEX & OPEX Cost of unit Cost of installation Operating cost – Power & Chemical requirements Maintenance requirements Cost of training included in cost Crew Training Crew training is an important requirement by the regulations. Crew must be knowledgeable to handle various technologies.

We recommend some very important criteria before selection: Technology Suitability for vessel requirements Technology/Combination of systems Simple & Robust for ease of operation and maintenance Ease of installation Vendor Track Record Number of units sold Company reputation and financial viability Worldwide support network Redundancy – availability of spare parts Health and Safety

“ It is important to select the timing and correct BWMS after careful consideration of the vessel trading and ballasting pattern, residual age, applicable regulations, vendor profile, health and safety considerations, and cost assessment.” Sanjiv Rastogi – Head of New Building and Technical Services, WSM. Sanjiv Rastogi gives us a perspective on how big a BWMS can be. This photo was taken during his many visits to manufacturers for surveys.

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BWMS – Technologies comparison




Suitable for low ballast dependent Suitable for high ballast dependent Effective in turbid water Effective in fresh water 1 way treatment only Easy Maintenance Well established technology Other factors : Feature

Side stream system treats small % of ballast water flow

CONS Reduced efficiency in turbid waters

Ultra-Violet X


Higher power required


Need to nominate a ballast tank to carry sea water in tank if ballasting at fresh water areas


High power consumption with low salinity

Safety hazard


System for removal of by-product hydrogen gas

Holding time in ballast tanks


Reduced efficiency in fresh water High power consumption

Other factors :



High power consumption for larger systems and turbid water, two way treatment required

Complication in BWMS maker plans as USCG does not approve MPN method of testing


Requires some holding time in ballast tanks Neutralization unit used during de-ballasting with chemical

A BWMS can use more than 1 technology in combination. Depending on ship requirements, it is important to select a BWMS using the relevant technology. Pros and cons of each technology needs to be considered thoroughly.



Chemical injection



Claimed Corrosion protection for ballast tanks

Chemical injection


Requires storage areas for chemicals



Requires ozone generator Requires some holding time in ballast tanks



Extra precautions before entry to ballast tanks due to de-oxygenation of water Requires some holding time in ballast tanks Need maintenance on Nitrogen Gas generator

Disclaimer: The findings are solely based on our own analysis.

Issue 1 - 2017


Simulator upgrade at IMTC Investing for the maritime future Our International Maritime Training Centre (IMTC) recently completed an upgrade of its Ship Handling, Engine Room and AUTOCHIEF Simulators.

“ The upgrade puts IMTC in a position to meet a wider variety of client requirements especially with new Areas and Ship Models in our simulator ‘library’. These provide more accurate and realistic training for Wilhelmsen’s seafarers as well as those of external customers,” Dastur Hoshang – Head of Training Centre – IMTC. All 3 Own Ship Bridges of the Ship Handling Simulator have been upgraded to the latest Kongsberg K-Sim Polaris Version 7.5.0. In addition, all hardware has also been renewed with state-of-the-art Kongsberg Consoles and Panels.

News Update

The Engine Room (ERS) and Cargo Handling (CHS) Simulator software has also been completely upgraded to the newest versions along with all operating PCs running the simulation. Upgrades listed below: K-SIM Engine Room Simulator – MAN B & W, 5L90MC – VLCC-L11-V, Ver: MC90-V Neptune Engine Room Simulator – Steam Plant Dual Fuel Neptune Engine Room Simulator – SULZER 12RTA84C-III Neptune CHS – Chemical Carrier Neptune CHS – VLCC-DH A new Kongsberg AutoChief C20 Propulsion Control System Simulator has also been added to the existing AutoChief 4 Main Engine Manoeuvring & Control System Simulator, along with local fitting of actuators, solenoid valves and other indicators for hands-on use during practical demonstration and troubleshooting exercises. The existing mimic “Main Engine” is also operable from the newly included AutoChief C20 console; creating as realistic an “onboard” scenario as possible.​ With these upgrades, we strive to continue developing the knowledge of our seafarers and provide skilled hands to operate our own and our customers’ vessels.

Our certifications



Bridge Sim B

Engine Room Simulator

High voltage labs


Bridge Sim A

Workshops in progress

Issue 1 - 2017


WSM successfully delivers three Bastø Fosen ferries

News Update

Bastø Fosen VI, V, IV delivered



Last year, Norway’s largest inland ferry link, Bastø Fosen AS approached WSM Norway to undertake a special project to deliver their three new building passenger ferries. The ferries were constructed in Turkey and the owners wanted them delivered to Horten, a town located along the Oslo Fjord and where the ferry link is located.

MV Bastø Fosen VI, IV and V were delivered between December 2016 and March 2017. WSM is very proud to safely deliver all three ferries to the hands of their happy owners. Today, the ferries are already serving passengers commuting through Moss-Horten waters.

This project spearheads our effort to provide bespoke technical and crew management for newbuilding deliveries to customers as part of our customer-centric solutions. WSM’s onshore staff handled the purchase of satellite communication for phone & e-mails and part of the charts, publications and materials for the voyage. The office also assisted with weather updates, agents and port calls for departure and arrival formalities. Meanwhile, onboard ablemen prepared the menu, ordered food and safely navigated the vessel from Istanbul, Turkey to Horten, Norway.

Issue 1 - 2017


News Update

The Mystical Sea When you are at sea, you not only experience all four seasons. You witness the romance, the mystery and the secrets that the seas tell you. Here are some photos sent to us from the Master of Bernado Quintana, Captain Mizanur Rahman. The images are taken by Dissanayake Jayanath Saman, Electrical Officer onboard Bernado Quintana for five years from out of a total ten years with Wilhelmsen.



Mississippi River Passage

Issue 1 - 2017


News Update

Another day begins at New Orleans



Sunrise at New Orleans

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News Update

Grey heron kept watch with us throughout the night

Sunset over the Caribbean



Issue 1 - 2017


Korean Student-Interns at WSM Malaysia Korean maritime students receive hands-on experience in onshore ship management Four students from Mokpo National Maritime University (MNMU) Korea completed their enriching 6-week internship programme at WSM’s Global Head Office in Kuala Lumpur as part of their academic module in MNMU.

News Update

The interns, from different academic divisions within the university, underwent a selection process (including English language proficiency interview) in order to qualify for the programme. They trained under our Technical Management, New Building & Technical Services and GHSEQ teams from 16 January – 27 February 2017. President of WSM, Carl Schou; Vice President for Region Asia – WSM, Paal Gunnulfsen; and Vice President for Human Resources & Organizational Development (HROD) – WSM, Kenny Lee, welcomed the interns.

Carl gave a few words of encouragement to the interns for their training in Kuala Lumpur. He was pleased to receive the confidence from MNMU for entrusting some of their students to undergo their internship overseas in WSM Malaysia. Coincidentally, one of our two Maritime Management trainees is also an alumna from MNMU. Jeong-Min Lee’s last onshore position after graduating was third officer on a WSM-managed vessel before her successful application for the trainee programme. At Wilhelmsen, we strongly believe in developing talents to maintain a sustainable maritime industry. We hope that the experience gained will help them develop good skills and work ethics.

From left: Kenny Lee – Vice President, HROD, WSM, Carl Schou – President WSM, Yae-Lim You – Intern, Marine Mechatronics Division, MNMU, Joo-Vi Park – Intern, Navigation Science Division, MNMU, Juh-Yeong Kwon – Intern, International Maritime Transportation Science, MNMU Dae-Hyuk Kwon – Intern, International Maritime Transportation Science, MNMU, Jeong-Min Lee – Maritime Management Trainee, WSM Julia Christy – Organizational Development Specialist, WSM.



WSM Norway engages studentinterns for new business intelligence WSM recruits two BI Norwegian Business School talents The ship management office in Oslo recently recruited two students from BI Norwegian Business School to bring fresh ideas for business opportunities in ship management. Rolands Englands, from Latvia, and Dionysios-Ioannis Anghelopoulos, from Greece, were selected for their exceptional analytical and research skills in order to develop new business cases for the company. WSM sees the new generation as “ untapped” resources that can be used for their resourcefulness and creativity. Both students, together with current interns in office have expressed a will and determination to develop exciting solutions.

“ Bringing these two on board is a much needed asset in order for ship management to compete in the future. We are always looking for ways to grow and expand, and new talent with a knack for different solutions is exactly what we need.” Håkon Lenz – WSM Vice President for Americas and Europe. “ Not only are we gaining two new friends through Rolands and Dionysios-Ioannis, we are kept updated through our relationship with key educational institutions,” he continued. Lenz believes that staying in touch with leading educational institutions is a must to access talent and research for the maritime future.

From left: Håkon Lenz – WSM Vice President for Americas and Europe, Rolands Englands and Dionysios-Ioannis Anghelopoulos, both interns and students at BI Norwegian Business School.

Issue 1 - 2017




News Update

Cruise and Passenger Vessel Management Lifetime care and support for your vessels WSM offers comprehensive coverage of services from new building to green recycling for all types of cruise and passenger vessels.

Issue 1 - 2017


New building supervision and delivery to destination

Full technical and crew management

You will have a dedicated project management

experience with managing different kinds

team to ensure your vessel is built according to

of vessels and technology, we offer you

contract, specification and rules.

competent crew and professional technical

Our on-site team conducts scheduled

News Update

services to manage any cruise ship.

inspections for quality control during the

Our complete range of solutions includes HSEQ,

entire duration of the vessel construction

Vessel Accounting, Procurement and Dry Docking.

at the shipyard. Every progress detail is reported including sea trial and delivery to owners. During handover, final ship documents and certificates are reviewed and provided to owner. WSM also provides delivery of new building cruise and passenger vessels from shipyard to destination port for owners. Our working teams will plan your new building delivery to your needs: Onshore

Plan and execute all aspects of the

delivery process

Ensure all materials are available for

use on board


Qualified and certified officers and ratings

Work in collaboration with owner’s crew

The team takes care of all safety aspects and confirm that all systems and critical equipment are working properly before starting the journey from port to final destination. 28

With our expertise, extensive contacts and


Cruise operations

IHM and Green Recycling Services

Through our partner, The Apollo Group,

Like any other vessels, cruise and passenger

we can arrange full deck/engine & hotel

ships will require comprehensive IHM. We

operations, maintenance and safety

believe that vessels transporting people

management systems for fully operating

should be extra vigilant in keeping an

cruise ships.

inventory of potential hazardous materials

With many years of partnership and understanding, we offer seamless cruise

onboard. Our HazMat experts are all Class certified to conduct IHM for any vessel.

operations in every area of onboard

Finally, at the end of your cruise and

hospitality including hotel management,

passenger ship’s lifespan, it is imperative

employment of officers, staff, catering,

for you to dismantle and dispose your vessel

food & beverage department, crew,

in a clean and safe way. Wilhelmsen firmly

entertainers and other concessionaires.

believes in Green Recycling only at audited and approved shipyards to protect the environment, the people, and the owner.

Issue 1 - 2017


No cruise ride in CRUISE SHIP management WSM knows all about keeping vessels ship-shape – even in the demanding cruise ship segment. With our global presence, WSM covers all the lifecycle needs a ship owner may have – from building a new vessel, all the way to recycling it in the most environmentally sound way at the end of its service life.

News Update

We also carry out service and maintenance, install and manage engines and other equipment, and recruit and manage all crew members. We introduce Pål Berg Lande, our fleet manager for the cruise ship segment from the Oslo office. When asked about vessel management, he explains that, while all vessels consist largely of the same parts and equipment, the solutions they require may vary a great deal from one type of ship to the next. Higher Level of Safety And Security The most crucial distinction is that cruise ships are full of hundreds – or even thousands – of guests who can often be extremely demanding. This means that any disruptions, from delays in itineraries to malfunctioning equipment, are simply unacceptable. Whereas most cargo ships require some 25 crew members, the cruise ships managed by WSM typically have 2-3 times this number of maritime crew and several hundred staff working the restaurants, shops and accommodation areas.



“ When you have guests on board, “ You might think a ship is a ship, but there are some key aspects of cruise different equipment is needed; from ships that make them very different swimming pools and spas, to laundry from cargo vessels,” says Pål. services and a large galley. So, while the work itself may not differ that Even with all these measures in place, it is much, there’s a lot more of it,” adds Pål.

not always possible to predict the behaviour A ship full of people also requires a higher of the guests themselves: “There was one level of safety and security. Pål explains that adventurous passenger who jumped off a sanitation and public health need to be strictly ship to go for a swim whilst inside one of controlled, as a disease outbreak on a ship with the locks in the Panama Canal,” Pål recalls. 1,500 people on board would be unthinkable. “ Fortunately, he swam to the back of the Meanwhile, people coming on and off the ship and got back on board and nobody vessel are subject to airport-like security, with was injured.” metal detecting archways and x-ray machines for luggage and carry-on items.

Issue 1 - 2017


Having already managed the World of Residensea, a private residential “communityat-sea” vessel for many years, WSM entered the traditional cruise ship segment three years ago when it signed Paul Gauguin Cruises as a customer. The company has one ship, The Gauguin, which offers up to 332 guests a five-star experience sailing around the South Pacific.

News Update

“ We Intend To Keep Expanding” Since then, WSM’s ship management office in Norway has added a further three vessels to its cruise ship portfolio – Viking Star, Viking Sea and Viking Sky. All of them are owned by Viking Ocean Cruises, which will be expanding its fleet with more vessels before the end of 2017.


The fourth sister cruise ship, Viking Sun, is near completion at the Fincantieri Shipyard in Ancona, Italy, and will be under WSM’s


management this year. Each of these state-of-the-art ocean ships offers the 930 guests on board a luxurious environment characterised by understated elegance and modern Scandinavian design. Whilst most shipping segments have been through tough times in recent years, the cruise segment has been largely unaffected and continues to grow. This is good news for Pål and his team of five people, which currently includes three vessel managers and two support staff. “ Shipyards building new cruise ships remain fully booked with long backlogs, so it’s clear that the segment is doing very well. We intend to keep expanding as the market continues to grow,” he concludes.

go green... One tree at a time On 27 February 2017, participants from WSM and WSS Malaysia planted 100 trees at Taman Metropolitan Batu, Kuala Lumpur, as part of our initiative to contribute back to the society we operate in. Representing both companies were Carl Schou, President of WSM, and Wong Chee Shean, General Manager of WSS Malaysia. Employees from WSM and WSS also participated in the tree planting activity. Together with local organisers, Wilhelmsen planted all 100 tropical tree saplings into ground.

Meet us at Nor-Shipping Oslo, 30 May – 2 June 2017

nity to hear Don’t miss the opportu thought-leading perspecti ves during ou

r sessio n.

Professional. Like you


Malaysia (Head Office)


South Korea


United States of America

Wilhelmsen Ship Management Malaysia 19th Floor, 1 Sentral, Jalan Rakyat, Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia

Wilhelmsen Ship Management Singapore 1 Kim Seng Promenade #09-06 Great World City, East Tower Singapore 237994

Wilhelmsen Ship Management South Korea 10F, Marine Center Building 52 Chungjangdaero, 9 Beongil (Jungang-Dong 4 Ga) Jung-Gu Busan, Republic of Korea 48936

Wilhelmsen Ship Management Norway AS Strandveien 20 PO Box 33, NO-1324 Lysaker Norway

Wilhelmsen Ship Management USA 9400 New Century Drive Pasadena, Texas 77507 USA

T +6 03 2084 5600

T +65 65134670

T +82 51 711 0711

T +47 67 58 47 00

T +1 281 842 3826

Disclaimer: All information is correct to the best of our knowledge. Articles within are solely our views.

WManager 1-2017  

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