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About Us Wiley provides must-have content to professionals, scientists, educators, students, lifelong learners and consumers worldwide. Wiley is dedicated to serving our customers’ needs, while generating attractive intellectual and financial rewards for all of our stakeholders – authors, colleagues, partners and stockholders. Founded in 1807, Wiley has evolved into one of the world’s most respected publishing companies. We strongly believe in the enduring value of collaborative relationships, built on a solid foundation of trust and integrity. We strive to be the very best at all that we do, which strengthens our competitive position and results in consistently strong performance. John Wiley & Sons Australia, Ltd has approximately 280 employees across Australia. Our Melbourne office is home to approximately 100 colleagues across our four business divisions: Professional/Trade; School (Jacaranda); Higher Education; and STMS (Wiley Blackwell). We also have an office in Milton, Brisbane, and a distribution centre in Stafford, Brisbane. Wiley’s global headquarters is based in Hoboken, New Jersey. Wiley products are known locally for our popular successful local and global brands and imprints such as For Dummies, Norton, Wrightbooks, Jacaranda, Wiley Plus and Wiley Online Library. For more information, please visit

John Wiley & Sons Australia, Ltd is an equal opportunity employer and has been awarded the Australian government’s Employer of Choice for Women citation for over 10 years. All recruitment activities are conducted in a manner that provides fair and equal treatment and access for all.

Recruitment Process – Melbourne Step 1 – Apply Online 

Be sure to include a current resume and, ideally, a cover letter addressing the job advertisement.

Step 2 – HR screens your application   

Once we receive your application, HR will review it in line with the selection criteria If you don’t meet our selection criteria, we will email you to let you know. We store all applications in our secure recruitment system for 12 months in case a suitable vacancy becomes available. If you would prefer your details not to be stored, just let us know.

Step 3 – Manager screens your application  

HR will send the shortlisted candidates to the hiring manager for their review. If they feel you do not meet the selection criteria, HR will notify you by email.

Step 4 – Telephone screening 

If the hiring manager feels you meet the position requirements, our HR team will call you for a casual chat. We’ll ask you about your experience and why you’d like to work at Wiley.

Step 5 – Interviews    

Pending a successful phone screen, you’ll be invited to a face-to-face interview. This will be with the hiring manager, as well as HR or another colleague. This may lead to further interviews. Our HR team will let you know the time of your interview, and will send a job description to help you prepare. If you have any specific access requirements, please let HR know so this can be accommodated. If your interview is unsuccessful, you will be notified either by email or telephone.

Step 6 – Testing 

For certain positions, we may ask you to complete some behavioural or skills testing. This will usually be done online, but may also be done at your interview. HR will let you know the details.

Step 7 – Reference Checking 

If your interviews are successful, we’ll conduct reference checks with your most recent employers. We’ll always obtain your permission before calling any referees provided.

Step 8 – Job offer  

The manager or HR will call you to make the job offer. We’ll follow up this verbal offer with a hard-copy employment contract and other paperwork. Congratulations – you’re now on your way to a successful and fulfilling career at Wiley!

Our Location Our Melbourne office is located at 155 Cremorne Street, Richmond Vic 3121 (corner of Balmain Street). Reception is located on Level 2.

The office is easy to get to:    

Train – just a 10 minute walk from Richmond train station Tram – routes 70 (Swan Street) and 78/79 (Church St) Bus – routes 246 (Hoddle St/Punt Rd) and 605 (Alexandra Ave) Car – limited street parking is available nearby

HR contacts in Melbourne: Trafford Judd Manager, Recruitment & Employee Relations +61 3 9274 3290

Christine Nguyen Human Resources Coordinator +61 3 9274 3291

Wiley Recruitment - Melbourne  

Summary of the recruitment process at Wiley, Melbourne, Australia

Wiley Recruitment - Melbourne  

Summary of the recruitment process at Wiley, Melbourne, Australia