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The Leadership Challenge速 Products Guide

Get Ready to Lead A g u i d e to t h e t r a i n i n g m at e r i a l s , books, videos, and assessments of The Leadership Challenge速 model


Are Your Leaders Ready to Lead? Are you confident they can mobilize others to take action in good times and bad? Can they help you innovate, reinvent, adapt, and thrive — not just survive? Are they role models? Do they inspire a shared vision? Do they challenge the status quo, enable others to act, and care about victories and values? Great leaders do. Great leaders can. Great leaders absolutely must.


Developing Exemplary Leaders from the most trusted source on becoming a better leader

Within the next decade, millions of baby boomers will leave the workforce and that means the next generation of leaders in your organization needs to get ready to lead right now. With the tools and resources of The Leadership Challenge®, your organization will have what it takes. Developed nearly 30 years ago by Jim Kouzes and Barry Posner, authors of the best‑selling book, The Leadership Challenge, and the 360‑degree assessment tool, the Leadership Practices Inventory (LPI). This program’s fundamental principles and the creators’ ground‑breaking thinking have withstood the test of time. Read About the MODEL, Get An Assessment, and schedule a comprehensive two‑day workshop. Order the entire program or mix and match the components to create your own.

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Assessments

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Workshops

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Online/Videos

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Student Leadership

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Events

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About the Authors

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Books

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Contents

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Get Started Introduce your organization to the Five Practices of Exemplary Leadership®

Leadership is a journey, and the Leadership Challenge® is your guide. The books in this section cover the practices leaders use to transform values into actions, obstacles into innovations, division into solidarity, and risks into rewards. It’s about leadership that can turn challenges into remarkable successes. Ultimately, as the author’s say, meeting the leadership challenge is a personal quest and a daily discipline for all of us. Don’t wait any longer to get started.

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Books NEW

JAMES M. KOUZES BARRY Z. POSN ER Bestselling authors of The Leadership Challenge

t he

truth

about leadership The

N O - F A D S , to the

the truth about leadership: the no‑fads, heart‑of‑the‑matter facts you need to know In these turbulent times when the very foundations of organizations and societies are being shaken, leaders need to move beyond the pessimistic predictions, the trendy fads, and the simplistic solutions. They need to turn to what’s real and what’s proven. It’s vitally important to understand what the evidence tells us about how exemplary leaders get extraordinary things done. In ten time‑tested truths, Kouzes and Posner reveal what every leader must know, the questions they must be prepared to answer, and the real‑world issues they will likely face.

heart-of-the-mat ter FAC TS YO U N E ED TO KNOW

NEW JAMES M. KOUZES | BARRY Z. POS N E R WITH ELAINE BIECH

A

COACH’S GUIDE TO DEVELOPING EXEMPLARY LEADERS Making the Most of THE LEADERSHIP CHALLENGE and the LEADERSHIP PRACTICES INVENTORY (LPI)

HaRDCOveR – isBN: 978-0-470-63354-0

a coach’s guide to developing exemplary leaders: making the most of the leadership challenge and the leadership practices inventory (lpi) Written in conjunction with coaching expert, Elaine Biech, this book provides practical information and tools for integrating The Practices of Exemplary Leadership into a coaching practice or program. Filled with best practices and success stories as well as worksheets and checklists, this comprehensive resource enables coaches to quickly and easily adapt their coaching regimen to include The Leadership Challenge® and the Leadership Practices Inventory® (LPI).

NEW

the leadership challenge activities book This resource provides practical information and tools for demonstrating and teaching The Five Practices of Exemplary Leadership® to audiences either new to or already familiar with the model. Filled with over 100 experiential learning activities and games, each keyed to a specific practice(s), this book is an excellent addition to any existing leadership development program. PaPeRBaCK – isBN: 978-0-470-47713-7

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PaPeRBaCK – isBN: 978-0-470-37711-6

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the leadership challenge® Fourth Edition More than 1.5 million people worldwide have read this BusinessWeek best‑seller. No wonder. It’s packaged with action plans, strategies, and case studies that offer enduring wisdom and practical insights for everyone concerned with leading. It provides an in‑depth look at the principles and concepts behind The Leadership Challenge model, guiding you through The Five Practices of Exemplary Leadership:

◾ Model the Way ◾ Inspire a Share Vision ◾ Challenge the Process ◾ Enable Others to Act ◾ Encourage the Heart HaRDCOveR – isBN: 978-07879-8491-5 PaPeRBaCK – isBN: 978-07879-8492-2

the five practices of exemplary leadership article Revised Edition A perfect companion piece to the book, this article provides a high‑level overview of the concepts covered in The Leadership Challenge book, focusing on The Five Practices of Exemplary Leadership. It’s ideal for use in the beginning of a Leadership Practices Inventory (LPI) administration or coaching session and perfect for busy leaders who are short on time. PaPeRBaCK – isBN: 978-0-7879-6749-9

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the leadership challenge workbook Reflect on your approach to leadership. Apply the practices and commitments to all your projects. Record what you’ve learned about yourself, your team, organization, and project. This book offers a hands‑on practical guide that supports your leadership success. PaPeRBaCK – isBN: 978-0-7879-6821-2

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a leader’s legacy In this provocative book, the authors take on a unique challenge and explore the question of leadership and legacy. They examine the critical questions all leaders must ask themselves in order to leave a lasting impact. These powerful essays are grouped into four categories: Significance, Relationships, Aspirations, and Courage. In each essay the authors consider a thorny and often ambiguous issue with which today’s leaders must grapple—issues such as how leaders serve and sacrifice, why leaders need loving critics, why leaders should want to be liked, why leaders can’t take trust for granted, why failure is always an option, how to liberate the leader in everyone, and ultimately, how the legacy you leave is the life you lead. HaRDCOveR – isBN: 978-0-7879-8296-6

encouraging the heart: a leader’s guide to rewarding and recognizing others All too often, simple acts of human kindness are often overlooked and underutilized by people in leadership roles. This book expands on the fifth of The Five Practices of Exemplary Leadership, demonstrating how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes. This workbook, based on the model presented in the bestselling book Encouraging the Heart, guides readers through seven essentials of encouraging the heart and helps you put this practice into action. PaPeRBaCK – isBN: 978-0-7879-6463-4 WORKBOOK – isBN: 978-0-7879-8307-9

In this best‑selling book, Kouzes and Posner explain why leadership is above all a relationship, with credibility as the cornerstone. They provide rich examples of real managers in action and reveal the six key disciplines and related practices that strengthen a leader’s capacity for developing and sustaining credibility. PaPeRBaCK – isBN: 978-0-7879-6464-1

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credibility: how leaders gain and lose it, why people demand it Revised Edition

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Measure Up Uncover the strengths and weaknesses of your leaders with the LEADERSHIP PRACTICES INVENTORY (LPI)

If you want to create better leaders, you have to encourage great learners—leadership is an ongoing process. Exemplary leaders never rest on their laurels, or rely on their natural talents—they continually do more to improve themselves. They accept feedback as a gift—‑they trust it, value it. And what better way to uncover the hidden strengths and weaknesses of your leaders than through the Leadership Practices Inventory (LPI ), the best‑selling 360‑degree assessment tool. More than 3 million people worldwide have used it. Use our traditional paper format, or the LPI Online to create effective, high‑performing leaders anytime, anywhere.

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Assessments leadership practices inventory (lpi) online LPI Online is a self and 360 degree web‑based application that offers a more automated, less labor intensive way of administering the Leadership Practices Inventory. It enables:

◾ Easy tracking and managing of Leaders and Observers ◾ Accurate recording of inventory responses online, and automated scoring Purchase one license for each leader. Access to all participants’ materials is included in the price of the license. Visit www.lpionline.com for more information and to request a free trial.

Call OR email FOR FRee tRial aCCess. BUlK DisCOUNts availaBle.

leadership practices inventory (lpi) deluxe facilitator’s guide package From start to finish, this package of materials includes everything you need to facilitate the LPI program. Clear instructions guide you through the entire process. The Package includes:

◾ Facilitator’s Guide with scoring software, visuals, and forms on CD‑ROM ◾ Sample copies of all participant materials ◾ Five Practices of Exemplary Leadership article ◾ The Leadership Challenge Card and Poster ◾ One copy of The Leadership Challenge book, 4th edition

K

O

U

Z

E

S

P

O

S

N

E

R

WITH JO BELL AND RENEE HARNESS

THE

LEADERSHIP HIP

PRACTICES ES INVENTOR INVENTORY RY ACTION CAR DS

G U I D E

This package is designed to reinforce the specific actions of the 30 LPI behaviors. In one activity, it provides participants with the opportunity to apply the LPI behaviors to a real‑life, unresolved challenging business situation. Working in small groups, the participants each write down their own challenge and take turns suggesting how the problem can be solved using various LPI Actions. The cards are the participants’ to keep.

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F A C I L I T A T O R’S

leadership practices inventory (lpi) action cards facilitator’s guide package

CaRDs (sOlD iNDiviDUallY) – isBN: 978-0-470-40448-5

7

PaCKaGe – isBN: 978-0-470-46239-3

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They can use the deck as an application tool on their own or with their team for other business issues. The facilitator will need to provide each participant with their own deck of the LPI Action Cards. A Leadership Challenge® Resource. Copyright © 2010 by James M. Kouzes and Barry Z. Posner

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PaCKaGe – isBN: 978-0-470-25943-6


Start Leading Today Continue leading tomorrow. Take advantage of the complete leadership challenge workshop.

p r o dWo ucr ts ksghuoi d pe s

If your organization or client is looking to create the strongest, most effective leaders, then this comprehensive two‑day workshop is for you. More than simply a training event, many of our past attendees tell us it has changed their lives. Based on extensive research and hundreds of scientific studies that have consistently confirmed the reliability and validity of the LPI and the Kouzes‑Posner leadership framework, the complete Leadership Challenge Workshop will help you discover how everyday leaders can achieve extraordinary things. You’ll gather data and knowledge through hands‑on experience, relate feelings, reactions, and observations, identify common patterns or themes, draw conclusions or generalizations based on these patterns of leadership behavior and, best of all—apply what you learn to real‑life situations.

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Workshops NEW

the leadership challenge workshop facilitator’s guide package Fourth Edition

james m. kouzes | barry z. posner

the

Leadersh i p ChaLLe nGe® Wo r ks h o p

Refreshed and Updated for the Next Generation Leader. Immensely practical and hands‑on, The Leadership Challenge® Workshop is designed to inspire, engage, and help participants develop the leadership skills needed to meet whatever challenges lay ahead. With a plan of action for taking key learning from the workshop back to the workplace, participants are prepared to implement these new leadership practices back on the job. The comprehensive Facilitator’s Guide Package includes everything you need to create a powerful, designed learning program that is grounded in The Five Practices of Exemplary Leadership®. Here’s what it includes:

Facilitator’s Guide Fourth

edition

F r o m t h e B e st- s e l l i n g Au t h ors oF the leAdership

ChAllenge A n d leAdership prACtiCes inventory (lpi)

Vision Book

◾ An introduction to the model, instructions for conducting the Workshop, a script for presentation delivery, and tools for customization

◾ Sample participant workbooks (2 day and Intro versions)

Participant Workbook

◾ The Leadership Challenge Practice Book – new! ◾ The Leadership Challenge Vision Book – new! ◾ 1 deck of The Leadership Challenge Values Cards

Practice Book

◾ The Leadership Challenge Card 4E ◾ The Leadership Challenge Poster ◾ DVD with 10 all new video case studies ◾ Flash Drive with electronic version of the facilitator’s guide, planning checklist,

An Introduction to The Five Practices of Exemplary Leadership

detailed scripts, video case studies, pre‑work files, PowerPoint deck, and handouts.

®

Participant Workbook The Five PracTices and Ten commiTmenTs oF exemPlary leadershiP

1 MODEL T H E WAY

What’s new about this edition?

2

1

INSPIRE 3

. clarify values by

A SHARED VISION

future by imagining exciting and ennobling

finding your voice and

possibilities.

affirming shared ideals.

2

. envision the

4

. set the example by

aligning actions with

. enlist others in

a common vision by

shared values.

appealing to shared aspirations.

opportunities by

ENABLE

seizing the initiative and by looking outward

OTHERS TO ACT

for innovative ways to

9

. recognize

contributions by showing appreciation for individual

A Leadership Challenge Resource Published by Pfeiffer, An Imprint of Wiley. All Rights Reserved.

. celebrate the

values and victories

DIScover more at:

by creating a spirit

www.leadershipchallenge.com.

of community.

ISBN

978-0-470-55972-7

1

2

MODEL

INSPIRE

T H E WAY

A SHARED VISION

3

4

CHALLENGE

ENABLE

THE PROCESS

OTHERS TO ACT

5 ENCOURAGE THE HEART

A Leadership Challenge Resource

isBN

and developing

978-0-470-55971-0

. strengthen

self-determination competence.

© 2010 by James M. Kouzes and Barry Z. Posner.

excellence.

10

◾ Participant Workbooks with contemporary, colorful design

. Foster

others by increasing

w w w. l e a d e r s h i p c h a l l e n g e . c o m .

5 ENCOURAGE THE HEART

7

collaboration by building trust

8

. experiment and

generating small wins and learning from experience.

Discover more at:

6

and facilitating relationships.

improve.

take risks by constantly

© 2010 by James M. Kouzes and Barry Z. Posner. Published by Pfeiffer, An Imprint of Wiley. All Rights Reserved.

THE PROCESS

4

. search for

The Five PracTices oF exemPlary leadershiP®

CHALLENGE

5

◾ Ten new video cases ◾ Online pre‑work ◾ Innovative participant take‑away materials ◾ Flexible, customizable delivery options PaCKaGe – isBN: 978-0-470-59217-5

james m. kouzes | barry z. posner

the

deluxe facilitator’s guide package Fourth Edition Includes everything in the facilitator guide package plus:

Facilitator’s Guide Fourth

edition

F r o m t h e B e st- s e l l i n g Au t h ors oF the leAdership

◾ The Leadership Challenge Values Cards Facilitator Guide Package ◾ The Leadership Challenge Activities Book

PaCKaGe – isBN: 978-0-470-88009-8

9

◾ A Coach’s Guide to Developing Leaders book

pag e

◾ The LPI Action Cards Facilitator Guide Package

ChAllenge A n d leAdership prACtiCes inventory (lpi)

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Leadersh i p ChaLLe nGe® Wo r ks h o p

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participant’s packages Available in two options (2 day or Intro). Participant Workbook

These sets are bundled to make it easy for you to get the tools your participants need to become effective, high‑performing leaders. Here’s what they’ll get:

◾ The Leadership Challenge Participant Workbook 4E – 2 day only Practice Book

◾ Intro to The 5 Practices Participant Workbook – intro only ◾ The Leadership Challenge Practice Book – 2 day and intro ◾ The Leadership Challenge Vision Book – 2 day and intro

An Introduction to The Five Practices of Exemplary Leadership

◾ The Leadership Challenge Values Cards – 2 day only

®

Participant Workbook

◾ The Leadership Challenge Card 4E – 2 day and intro ◾ Leadership Challenge paperback book 4E – 2 day and intro

Vision Book

2 DaY PaRtiCiPaNt’s PaCKaGe: set OF 6 PRODUCts – isBN: 978-0-470-89176-6 iNtRO PaRtiCiPaNt’s PaCKaGe: set OF 5 PRODUCts – isBN: 978-0-470-89206-0

Participant materials are available separately in Spanish, Simplified Chinese, German, French, and Portuguese (3rd edition only).

the leadership challenge workshop, participant workbook Fourth Edition This workbook is designed to accompany participants on an exciting journey of self‑discovery. It’s appropriate for 2‑day or longer programs and the modular designs allows for flexible delivery options.

Participant Workbook

PaPeRBaCK – isBN: 978-0-470-54355-9

p r o dWo ucr ts ksghuoi d pe s

an introduction to the five practices of exemplary leadership, participant workbook

NEW TO THE 4TH EDITION

An Introduction to The Five Practices of Exemplary Leadership

®

This participant workbook is designed to accompany a 1‑day or half‑day introduction to The Five Practices of Exemplary Leadership. A LPI Self assessment and scoring instructions are included in the workbook.

Participant Workbook

PaPeRBaCK – isBN: 978-0-470-59198-7

The Five PracTices and Ten commiTmenTs oF exemPlary leadershiP

| 1 MODEL T H E WAY

2 1

. clarify values by

INSPIRE A SHARED VISION

3

. envision the

future by imagining

finding your voice and

exciting and ennobling

affirming shared ideals.

possibilities.

2

4

. set the example by

. enlist others in

pag e

aligning actions with

a common vision by

shared values.

appealing to shared aspirations.

3 CHALLENGE THE PROCESS

5

. search for

opportunities by seizing the initiative and by looking outward

4 ENABLE OTHERS TO ACT

for innovative ways to

and developing

and learning from

10

9

. recognize

contributions by showing appreciation for individual excellence.

10

. strengthen

others by increasing self-determination competence.

experience.

5

. Foster

building trust and facilitating

8

. experiment and

take risks by constantly generating small wins

ENCOURAGE THE HEART

7

collaboration by

17 X 22 POsteR – isBN: 978-0-470-55972-7 A Leadership Challenge Resource © 2010 by James M. Kouzes and Barry Z. Posner. Published by Pfeiffer, An Imprint of Wiley. All Rights Reserved.

. celebrate the

values and victories

DIScover more at:

by creating a spirit

www.leadershipchallenge.com.

of community.

This is the perfect leave‑behind prize for participants or reminder tool for organizations that have adopted The Leadership Challenge model. It features The Five Practices and Ten Commitments of Exemplary Leadership.

relationships.

improve.

6

the leadership challenge poster Fourth Edition

ISBN

978-0-470-55972-7


the leadership challenge practice book

NEW TO THE 4TH EDITION

This workshop take‑away will help guide leaders through a variety of “Practice Routines” that reinforce the concept that leadership development is not an event and becoming a better leader requires ongoing practice.

Practice Book

PaPeRBaCK – isBN: 978-0-470-59197-0

the leadership challenge vision book

NEW TO THE 4TH EDITION

This workshop take‑away will help guide leaders through a process for clarifying their team’s vision.

Vision Book

PaPeRBaCK – isBN: 978-0-470-59203-8

the leadership challenge workshop values cards Fourth Edition

Best-Selling Authors of The Leadership Challenge

K O U Z E S

Whether it’s creativity, loyalty, teamwork, or another important value, the best leaders have developed clarity about the personal values that guide them every day. The Values Cards are 52 pre‑printed cards as well as two blank cards so that participants can record their own values during this reflective activity.

P O S N E R

3

4

CHALLENGE

ENABLE

THE PROCESS

OTHERS TO ACT

978-0-470-55971-0 isBN

This quick‑read Leadership Challenge Card is essential for the continued application of the world‑renowned Five Practices model. 2 siDeD 4 X 6 CaRD – isBN: 978-0-470-55971-0

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A Leadership Challenge Resource

the leadership challenge card Fourth Edition

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5 ENCOURAGE THE HEART

w w w. l e a d e r s h i p c h a l l e n g e . c o m .

A SHARED VISION

Discover more at:

2 INSPIRE

T H E WAY

© 2010 by James M. Kouzes and Barry Z. Posner. Published by Pfeiffer, An Imprint of Wiley. All Rights Reserved.

1 MODEL

DeCK OF 52 CaRDs – isBN: 978-0-470-55970-3

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The Five PracTices oF exemPlary leadershiP®

VALUES CARDS

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NEW O

U

O

E

S

E

R

WITH JO BELL AND RENEE HARNESS

THE

LEA D E RSH I P C H A LLE N G E VA L U E S C A R D S

F A C I L I T A T O R’S

G U I D E

Best-Selling Authors of The Leadership Challenge

the leadership challenge workshop values cards facilitator’s guide package This is an excellent tool for conceptualizing values clarification, as put forth in The Leadership Challenge. This workshop can help any leader to clarify the personal and shared values that will guide them in all situations. The Values Cards are pre‑printed with words such as creativity, loyalty, and teamwork so that participants can identify and record the values that are most meaningful to them. After the workshop, the cards become a take‑away that can be used as a tool for reflection and an aide to clarify values with their constituents. This package includes 1 sample deck of the Values Cards.

K O U Z E S P O S N E R

VALUES CARDS

PaCKaGe – isBN: 978-0-470-58007-3 CaRDs (sOlD iNDiviDUallY) – isBN: 978-0-470-55970-3

the challenge continues facilitator’s guide package

NEW

facilitator’s guide

This refresher program addresses two big challenges facing leadership development professionals today: helping leaders to implement their new skills and behaviors over time, and sustaining their enthusiasm for practice and learning following the initial leadership development program. Any leader who has completed either The Leadership Challenge® Workshop or the Leadership Is Everyone’s Business Workshop, or the Leadership Practices Inventory (LPI) will benefit from this follow‑on program. Each of the 90‑minute modules speaks to the questions and issues most often faced by leaders who have been working to implement The Five Practices of Exemplary Leadership®.

JAMES M. KOUZES | BARRY Z. POS N E R

[challenge continues ]

JAMES M. KOUZES | BARRY Z. POS N E R

the

PARTICIPANT WORKBOOK

[challenge continues]

JAMES M. KOUZES | BARRY Z. POS N E R

model the way

Here’s what the package includes:

the

PARTICIPANT WORKBOOK

[challenge continues] the

◾ Step‑by‑step instructions, suggested agendas, and detailed scripts for conducting the modules in both traditional and virtual classroom settings

p r o dWo ucr ts ksghuoi d pe s

challenge the process

PARTICIPANT WORKBOOK

JAMES M. KOUZES | BARRY Z. POS N E R

inspire a shared vision

[challenge continues]

◾ Sample copies of the 5 participant workbooks ◾ Flash drive with an electronic facilitator’s guide, PowerPoint deck, and handouts

JAMES M. KOUZES | BARRY Z. POS N E R

the

PARTICIPANT WORKBOOK

encourage the heart

[challenge continues] the

PaCKaGe – isBN: 978-0-470-46237-9

PARTICIPANT WORKBOOK

enable others to act

PaRtiCiPaNt mateRials aRe alsO sOlD sePaRatelY

available separately: model the way participant workbook

|

JAMES M. KOUZES | BARRY Z. POS N E R

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[challenge continues ] the

PARTICIPANT WORKBOOK

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The first of The Five Practices of Exemplary Leadership®, Model the Way is about clarifying values by finding your voice and affirming shared ideals and setting the example by aligning actions with shared values. An ideal tool for leaders who are looking to take the next step in their leadership development journey, this versatile workbook can be used in a classroom setting, synchronous learning event (such as WebEx, LiveMeeting, or other web‑based meeting platform), or in a one‑on‑one coaching session/performance support situation.

model the way

PaPeRBaCK – isBN: 978-0-470-40282-5


inspire a shared vision participant workbook JAMES M. KOUZES | BARRY Z. POS N E R

[challenge continues] the

PARTICIPANT WORKBOOK

This succinct and focused workbook enables participants to explore Inspire a Shared Vision in‑depth. It’s about envisioning the future by imagining exciting and ennobling possibilities, and enlisting others in a common vision by appealing to shared aspirations. PaPeRBaCK – isBN: 978-0-470-40281-8

inspire a shared vision

challenge the process participant workbook JAMES M. KOUZES | BARRY Z. POS N E R

[challenge continues] the

PARTICIPANT WORKBOOK

This workbook is about searching for opportunities by seizing the initiative and by looking outward for innovative ways to improve. It is also about experimenting and taking risks by constantly generating small wins and learning from experience. PaPeRBaCK – isBN: 978-0-470-40285-6

challenge the process

enable others to act participant workbook JAMES M. KOUZES | BARRY Z. POS N E R

[challenge continues] the

PARTICIPANT WORKBOOK

This workbook is about fostering collaboration by building trust and facilitating relationships. It is also about strengthening others by increasing self‑determination and developing competence. PaPeRBaCK – isBN: 978-0-470-40284-9

encourage the heart participant workbook JAMES M. KOUZES | BARRY Z. POS N E R

[challenge continues] the

PARTICIPANT WORKBOOK

This workbook is about recognizing contributions by showing appreciation for individual excellence. It is also about celebrating the values and victories by creating a spirit of community. PaPeRBaCK – isBN: 978-0-470-40283-2

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enable others to act

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encourage the heart

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leadership is everyone’s business facilitator’s guide Expand Your Reach—Liberate the Leader in Everyone. This workshop is designed to be used with individual contributors—people in organizations who have the capacity to lead and influence others, but don’t have formal management responsibilities. The Leadership is Everyone’s Business workshop takes your participants on a unique and intense discovery process that demystifies the concept of leadership and approaches it as a set of behaviors that anyone can learn. In other words, forget about job titles, leadership is about what you do. Participant Workbooks are sold separately. This program is for 1 ½ days. PaCKaGe – isBN: 978-0-7879-8692-6 PaRtiCiPaNt’s WORKBOOK – isBN: 978-0-7879-8693-3

NEW

james m. kouzes & barry z. posner

enCouraGe THe HearT

Facilitator’s Guide F r o m t h e B e st- s e l l i n g Au t h o r s o F t h e l e A d e r s h i p C h A l l e n g e A n d l e A d e r s h i p p r AC t i C e s i n v e n to ry ( l p i )

encourage the heart workshop facilitator’s guide Encouraging the Heart is about the principles and practices that support our basic human need to be appreciated for who we are and what we do. It’s about how leaders can apply these principles and practices to their daily work. This workshop is designed to introduce anyone in a leadership role to the seven essential skills of Encouraging the Heart and to give them the opportunity to assess their own ability in this leadership practice. It uses interactive and experiential learning activities including a 21‑item self‑assessment (The Encouragement Index) and small and large group sharing and discussion. PaPeRBaCK – isBN: 978-0-470-59637-1 iNDeX, PaPeR – isBN: 978-0-470-50494-9

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Want Extra Help From a Qualified Specialist? Leverage The Global Certified Master’s Network. To ensure that your leaders get the best possible Leadership Challenge experience, we’ve created a Certified Master’s Network consisting of world‑class specialists who can offer assistance in conducting The Leadership

Challenge Workshop across the globe. These individuals, many of whom have worked skilled and extremely passionate about The

Leadership Challenge.

p r o d u c ts g u i d e

alongside the authors themselves, are highly

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Online/Videos NEW

the leadership challenge e‑learning program Co‑developed with award‑winning e‑learning developer Enspire Learning , this 130 minute online application is designed to create awareness and build knowledge around The Leadership Challenge module. Working individually, employees will interact with the engaging content through story‑based scenarios, activities, and multimedia. Each practice module includes multiple choice questions, self‑reflection exercises, and the opportunity for personal application of the concepts. It is perfect for introducing The Five Practices of Exemplary Leadership® to new audiences or as a precursor to a workshop. ONliNe, 130 miNUtes – isBN: 978-0-470-63156-0

the leadership challenge video This 30‑minute video documents five real‑life leaders drawn from both the for‑profit and non‑profit sector. It helps make The Five Practices of Exemplary Leadership come to life—and is a valuable addition to the LPI program or any leadership program you design. DvD, 30 miNUtes – isBN: 978-0-470-39429-8

pr oo nd Lu i ncets / vg i duei o de s

encouraging the heart video This 30‑minute video focuses on the importance of the fifth practice of exemplary leadership, which emphasizes rewarding and recognizing employees’ contributions, by providing real‑life examples of how exemplary leaders set high standards and have high expectations for their organizations—and how by encouraging the heart within their organizations, they can produce extraordinary results.

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DvD, 30 miNUtes – isBN: 978-0-7879-8782-4

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legacy This comprehensive package includes the entire library of Kouzes and Posner leadership videos, plus a selection of their new and best‑selling books! DvD 1 – A Leader’s Legacy. An ideal way to introduce the critical questions that all leaders must ask themselves if they wish to leave a lasting impact. DvD 2 – The Leadership Challenge (first edition and revised edition). Introduces their groundbreaking leadership model, The Five Practices of Exemplary Leadership. DvD 3 – Encouraging The Heart. This film focuses on how leaders can help others believe in themselves, celebrate their uniqueness, and discover their own value. DvD 4 – (Includes 3 films). Leadership In Action. This film offers an in‑depth study of one business leader and his path to success; The Credibility Factor. This film focuses on what followers expect from their leaders; Credibility: How Leaders Gain and Lose It, Why People Demand It. A follow up to The Credibility Factor, this film delves into how to best meet these expectations. You’ll also get the Leader’s Guides that include everything you need to use the DVDs in a leadership development program: a synopsis of each film, customizable training presentations, instructions for planning and delivering training sessions, and how to introduce and debrief each film. And, these books are also part of this extraordinary package: The Leadership Challenge, Fourth Edition; A Leader’s Legacy; The Leadership Challenge Workbook; Encouraging the Heart + Workbook; Credibility. 4 DvDs – isBN: 978-0-7879-8783-1

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Student Leadership Challenge Materials the student leadership challenge: five practices for exemplary leaders Liberate the Leader in Every Student. Derived from Kouzes and Posner’s acclaimed book The Leadership Challenge, this is a concise, focused primer on the Five Practices of Exemplary Leadership for students. This resource:

◾ Shows how to actively engage in the Five Practices of Exemplary Leadership ◾ Includes reflective and critical thinking exercises ◾ Can be used effectively with all students including upper‑level high school students, college undergraduates, recent graduates, and young professionals

◾ Is filled with illustrative on‑ and off‑campus examples ◾ Provides useful guidance on the instrument (Student LPI) PaPeRBaCK – isBN: 978-0-470-17705-1

the student leadership practices inventory (student lpi) online

st u dpernotdLuecats d eg ru s ihdi e p

The Student LPI offers students a method for accurately assessing their leadership potential based on the Five Practices of Exemplary Leadership and:

◾ Helps students to determine actions that will improve their leadership skills ◾ Consists of Self and Observer questionnaires, and can be used by unlimited observers

◾ Offers a user‑friendly interface on a Web‑based platform ◾ Contains feedback reports that are completely computer‑generated ◾ Includes free downloadable PDFs of the Facilitator’s Guide, Student Workbook, and Student Leadership Planner (value of $45) ONliNe assessmeNt – isBN: 978-0-470-17741-9 PRiNt FORmat alsO availaBle. Call FOR Details.

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the student leadership challenge facilitator certification program

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This certification program enables teachers, educators and administrators in higher and secondary education to become immersed in The Five Practices of Exemplary Leadership—the core of The Student Leadership Challenge®—and develop a level of expertise aligned with the depth and integrity of The Leadership Challenge® brand.


Events THE LEADERSHIP CHALLENGE FORUM

This annual gathering is a packed two days of keynotes, breakout sessions, best practice presentations, and networking opportunities. You will be reminded why leadership matters more today than ever. The Forum brings together your passionate and talented leadership development colleagues in an exploration of new ideas, the latest research, and practical learning tools. If you are an established member of The Leadership Challenge® family or you’re curious to learn more about the most trusted source on becoming a better leader, The Forum is the place for you. PUBLIC WORKSHOPS The Leadership Challenge® Workshop is a unique, intensive, and highly interactive program that consistently receives rave reviews from attendees. It has served as a catalyst for profound leadership transformations in organizations of all sizes and in all industries. Participants experience and apply The Five Practices leadership model through video cases, workbook exercises, group problem‑solving tasks, lectures, and outdoor action learning. Quite often we hear workshop attendees describe how The lives. It’s a bold statement, we know, but we’ve watched it happen time after time, leader after leader.

FACILITATOR CERTIFICATION TRAINING If you are interested in developing your Leadership Challenge expertise and becoming part of our facilitators’ community, our Master Certification program may be right for you.

p r o d u c tse v geuni d ts e

Leadership Challenge is more than a training event. In many cases they talk about how it changed their

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visit: www.leadershipchallenge.com email: leadership@wiley.com

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To learn more


About the Authors A b op urtotdhuecAu ts tghuoi d re s

Jim Kouzes and Barry Posner—the authors of the leadership challenge model—are exemplary leaders in their own right. They make people feel strong, capable, informed, and connected through their teaching, writings, research, and workshops. In addition to the best‑selling The Leadership Challenge®, they have co‑authored several other books on leadership, including The Truth About Leadership: The No‑Fads, Heart‑of‑the‑Matter Facts You Need to Know, A Leader’s Legacy, Credibility: How Leaders Gain It and Lose It, Why People Demand It, Encouraging The Heart, and many others.

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The Leadership Journey Leadership is an ongoing, evolving process. We encourage you to re‑administer the LPI to your participants, as well as revisit the other materials six to 18 months later just to see how far they’ve come—and where they may still need to develop their skills. You may be surprised at the progress they’ve made!


w w w. l e a d e r s h i p c h a l l e n g e . c o m Pfeiffer 989 Market Street, 5th Floor San Francisco, CA 94103 Pfeiffer and The Leadership Challenge are trademarks of John Wiley & Sons. Inc.

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