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BUILD A STRONGER, MORE EFFECTIVE TEAM.


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Preview the The Five Dysfunctions of a Team with our compliments.


The Five Dysfunctions of a Team program not only restored the fiscal health of our company, it provided the crucial tools for us to face the economic downturn. The program has enabled us to sustain performance through creativity and teamwork, and we’re using it throughout our entire company. —Matt Danilowicz, CEO, Clear-Com


Transform Your Team THE FIVE DYSFUNCTIONS OF A TEAM

INATTENTION TO RESULTS AVOIDANCE OF ACCOUNTABILITY

LACK OF COMMITMENT

FEAR OF CONFLICT

ABSENCE OF TRUST

For a team to be truly effective, it must overcome the five dysfunctions: » Absence of Trust. Members of great teams trust one another on a fundamental, emotional level, and they are comfortable being vulnerable with each other about their weaknesses, mistakes, fears, and behaviors. » Fear of Conflict. Teams that trust one another are not afraid to engage in passionate dialogue around issues and decisions that are key to the organization’s success. » Lack of Commitment. Teams that engage in unfiltered conflict are able to achieve genuine buy-in around important decisions, even when various members of the team initially disagree. » Avoidance of Accountability. Teams that commit to decisions and standards of performance do not hesitate to hold one another accountable for adhering to those decisions and standards. » Inattention to Results. Teams that trust one another, engage in conflict, commit to decisions, and hold one another accountable are very likely to set aside their individual needs and agendas and focus almost exclusively on what is best for the team. Based on Lencioni’s Five Dysfunctions of a Team model, this workshop helps teams understand dysfunction and foster greater trust among members—and, in turn, the team becomes more productive, efficient, and effective.


The Five Dysfunctions of a Team Workshop Based on Patrick Lencioni’s bestselling business fable, The Five Dysfunctions of a Team Facilitator’s Guide gives trainers everything needed for a high-impact, half-day, full-day, or two-day learning experience for functional teams or team leaders. Significantly revised and improved to meet the changing needs of organizations and individuals, the second edition of the Facilitator’s Guide includes two distinct workshops. The Five Dysfunctions of a Team: A Workshop for Teams helps team members improve in each of five key fundamentals: trust, conflict, commitment, accountability, and results. The Five Dysfunctions of a Team: A Workshop for Team Leaders provides leaders with an in-depth understanding of the model along with techniques for applying the theory to help their teams. Ideal for team off-sites and retreats or even a series of team development meetings, this training package will allow teams of all types to begin the journey towards greater productivity and cohesion.

Deluxe Facilitator’s Guide Set 978-1-118-17674-0 Facilitator’s Guide Set 978-1-118-14086-4 Participant Workbook - Team Leaders 978-1-118-11878-8 Participant Workbook 978-1-118-16790-8 Team Assessment 978-1-118-12730-8 5 Dysfunctions of a Team - DVD 978-0-9763-0900-0 5 Dysfunctions of a Team - Book 978-0-7879-6075-9 5 Dysfunctions of a Team - Poster 978-1-118-11875-7

This Facilitator’s Guide Package includes: binder (with loose-leaf pages and tabs), paper assessment, sample participant workbook, poster, and a Flashdrive containing scripts and PowerPoints for both workshops.


The blueprint for a stronger, more effective team. What is the program designed to achieve?

Who is the program designed for?

The two workshops in this training kit are designed to help team members and leaders use The Five Dysfunctions model to function more effectively so their teams can achieve their full potential. These dynamic workshops provide practical information and strategies that participants can put to use immediately and apply on an ongoing basis.

Anyone who wants to lead and/or participate on a more highly functioning team. The Teams workshop is designed for intact teams. The Team Leaders workshop is designed for those managers or employees who lead a team.

What specific skills or knowledge does the program cover? The Five Dysfunctions of a Team: A Workshop for Teams guides an intact team through a series of powerful exercises that help team members improve in each of five key fundamentals: trust, conflict, commitment, accountability, and results. The workshop provides leaders with all the relevant information, tools and techniques required to jump-start team cohesion and productivity.

How long is the program? The primary Teams workshop spans two days; however, one-day and half-day options are presented. The Team Leaders workshop is a one-day workshop; a half-day option is also presented.

What’s unique or different about this program? These workshops differ in several respects from other types of team training with which you might be familiar. These workshops focus on providing practical tools for improving in each of the five fundamentals. Instead of simply learning theory, workshop participants actually work toward becoming or leading a more highly functioning team. The model is easy to understand, and the real behavioral change comes from practice. This highly interactive training program creates an environment in which team members can evaluate themselves and their teams to increase performance.


About the Author Patrick M. Lencioni is founder and president of The Table Group, a management consulting firm specializing in organizational health and executive team development. As a consultant and keynote speaker, he has worked with thousands of senior executives in organizations ranging from Fortune 500 and mid-size companies to start-ups and nonprofits. Lencioni is the author of nine business books with over three million copies sold worldwide. He lives in the San Francisco Bay Area with his wife and four boys. Also from Patrick Lencioni:

Managing for Employee Engagement Workshop Deliver the same employee engagement lessons that Patrick Lencioni has delivered to hundreds of teams in a wide range of organizations. Facilitator’s Guide Set 978-0-470-53728-2 Deluxe Facilitator’s Guide Set 978-0-470-92706-9 Participant Workbook 978-0-470-52073-4 Employee Engagement Management Inventory - Self 978-0-470-52074-1 Managing for Employee Engagement Poster 978-0-470-92962-9 The Three Signs of a Miserable Job 978-0-7879-9531-7 The Three Signs of a Miserable Job - DVD 978-0-9763-0902-4

The Advantage: Why Organizational Health Trumps Everything Else in Business Lencioni makes the overwhelming case that organizational health will surpass all other disciplines in business as the greatest opportunity for improvement and competitive advantage. 978-0-470-94152-2


FREE 30-Day Trial of the The Five Dysfunctions of a Team CALL: 866-888-5159

From Patrick Lencioni, bestselling author of The Three Signs of a Miserable Job

The Five Dysfunctions of a Team

E-MAIL: leadership@wiley.com VISIT: www.pfeiffer.com/go/5dysfunctions

Lencioni’s approach to team development is refreshing—practical, extremely engaging, and not touchy-feely. I would recommend this experience to any team wanting to excel. —Vern L. Toland, Managing Director, Hilton Grand Vacations Company


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