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Certificate in cafÉ service This programme provides students with practical knowledge and skills to begin working in cafés, restaurants or other areas of the hospitality industry

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Students will gain plenty of practical hands-on experience in our on-site café, preparing food and coffee for real customers. This is a great programme for gaining confidence in study, career changes and those looking for a short course to improve job prospects.

Programme information >> Customer service learn how to deliver and exceed expectations to a diverse range of customers. Learn to effectively deal with complaints and provide a safe and secure environment for customers. >> Food safety gain a thorough understanding of food safety methods and receive an industry certificate, which is now a national requirement. >> Food preparation learn about food and beverage service, including preparation and order taking for customers in a café and restaurant environment. >> Beverages learn to prepare and serve various non-alcoholic beverages. >> Coffee making learn the skills to operate equipment and the techniques to produce a range of coffees and practice these skills in our on-site training café. >> Work preparation gain experience in the hospitality industry through opportunities in our on-site training café.

Further study options

Gain practical, hands-on experience working in our on-site training café

Students can apply to enrol in a professional cookery or hospitality programme or any other certificate, diploma or degree programme offered at Whitireia or other tertiary institutions.

Career opportunities Students can gain employment as a barista, front of house or kitchen hand

Qualification Graduates gain the Certificate in Café Service

0800 944 847

ADDITIONAL information Location


Porirua campus, Wineera Drive, Porirua


KÄ piti campus, Corner Milne Drive and Kapiti Road, Paraparaumu Wellington campus, 15 Dixon Street, Wellington City

Start Dates February, May, August

Fees Domestic: free

Entry requirements Domestic: TEC entry criteria applies, please contact us

Duration 12 weeks, full-time

Note: This programme will change in 2015 to a New Zealand Certificate

Enrol now! Certificate in CAFÉ SERVICE

September 2014

Certificate in Café Service  
Certificate in Café Service  

Programme information for the Certificate in Café Services offered at Whitireia in 2014.