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Information Booklet


CONTENTS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.

Directions Site Map Pool Users Guide Indoor Pool Information Pool Rules Self-Led Activities Sports Equipment Low Ropes Guidance Safety Provision Centre Insurance Example Parental Consent Form Food and Catering Code Of Conduct Activity Information Other Useful Information


DIRECTIONS TO WHITHAUGH (a) from Edinburgh & Borders via HAWICK (A7, then onto B6399) or JEDBURGH (A68, then onto B6357) At Newcastleton, continue to the far (south) end of the village and take the left turning signed to Whithaugh, etc. Cross the river bridge (immediately) and

WHITHAUGH PARK

NEWCASTLETON

Liddel Water

Whithaugh Park is at OS Map reference NY 492882

(b) from Glasgow, SW Scotland, Carlisle and Northern England all routes via CANONBIE (on the A7), then onto B6357 for Newcastleton From Scotland: to GRETNA - then A6071 towards LONGTOWN - A7 to Canonbie (Cars - not coaches - may leave M74 at KIRKPATRICK FLEMING, for B6357 to Canonbie) AVOID the Lockerbie-Langholm-Newcastleton route: this is unsuitable


ROCK UK WHITHAUGH PARK


POOL USERS GUIDE

ROCK UK WHITHAUGH PARK has an indoor heated 20-metre pool situated beside the Centre’s accommodation area. A plan and further details are given overleaf.

POOL AVAILABILITY The pool is available 9.00am – 10.00pm*, by prior booking with the Centre. Sessions are timetabled for one group at a time. Standard sessions are 1 hour. 2-hour sessions may be permitted in some circumstances. Use of the pool for sub-aqua or canoe training etc requires specific discussion. ‘Out-of-hours’ swimming may be possible in exceptional circumstances, at the management’s discretion. Increased lifeguard fees will apply.

LIFEGUARDS & GROUP SUPERVISION Qualified lifeguards are provided for all sessions. Exemptions from the need for Centre lifeguards apply to the following only: (a) specialist swimming clubs with suitably qualified coaches; (b) bona fide family groups not above 8 persons in total, or 3 children per adult. NB: visiting groups of 8 or more, consisting of families, will still require a lifeguard Group Leader/s (at least one) must attend all their group sessions, to assist with general supervision of swimmers, changing areas, and arrival/departure times. Groups of 2-10 require a First Aider. Groups of 11-35 require a First Aider and Pool Supervisor (a group leader).

NUMBER OF SWIMMERS Standard (and recommended) maximum bather load is 35 swimmers. Solo swimming is not permitted.

GROUP RESPONSIBILITIES Accurate summary of swimming abilities, for all group participants recorded on the group medical form, to be returned as soon as possible. Notification of special needs / relevant medical conditions relating to swimmers. First Aider to be at Poolside throughout all group’s sessions Adult supervision (poolside spotter) required throughout all group’s sessions. Provision of First-Aid supplies for general (non-emergency) group use. Acknowledgement of Pool Rules covering behaviour and pool activities.

CENTRE RESPONSIBILITIES Technical maintenance of pool, emergency equipment and poolside facilities. Monitoring of safety procedures and general hygiene. Timetabling of pool use. Provision of lifeguard cover. Provision of written guidance for group leaders.


INDOOR SWIMMING POOL DIMENSIONS MAIN POOL Area: SMALL POOL

20metres x 7metres (140m2) Depths: 0.9m to 1.8m Area: 4m x 3m (12m2) Depths: 0.6m to 0.9 m

POOLSIDE FACILITIES CHANGING CUBICLES (x12) are provided near the shallow end of the pool. SHOWERS (x5) and toilets (x3, with one for disabled persons) are provided near the entrance. SHOE RACKS for outdoor footwear are provided in the entrance area. SEATING is provided on 3 benches alongside the main pool. PAYPHONE calls can be made from the Pool lobby. Free calls are available to the Centre Office, to doctors, and to 999 services. (Mobile phone networks do not adequately cover the Centre)

Chemical Room

Air Handling Room

0m

5m

15m

10m

20m

Filter Room LEARNER POOL

SHALLOW END 0.9m

Ent.

DEEP END 1.8m

X A

 X

Disabled Shower & Toilet

1

2 3

4

T 5

6 7

8

Steps

Briefing Room

Emergency Showers

A Exit

9 10 11 12 0.6m 0.9m 1.0m

 X A T

Payphone Fire Extinguisher Fire Alarm Toilet

1.8m

1.8m


POOL RULES TO BE READ TO GROUP MEMBERS BEFORE USING THE POOL

BEFORE SWIMMING • Meals should not have been eaten in the hour before swimming • Shoes are to go on the rack by the entrance, with the exit left clear • Non-swimmers please make themselves known to the lifeguard; also those with conditions such as asthma, diabetes or epilepsy • Jewellery should be removed and long hair tied back, please • Remember: No Running - anywhere in the pool building ENTERING THE WATER • Remember the pool depth deep end is 1.8m • Enter at the shallow end using the steps • Avoid the ‘stepping stones’ particularly sliding between them • No Diving is allowed anywhere around the pool • Bombing is at the discretion of lifeguards and leaders, and can be considered for small groups only • Backward/somersault/running dives are never allowed IN THE WATER • Pushing and ducking are not allowed • Pay attention when the whistle blows PLEASE NOTE… • Food and drink should not be brought to poolside

THANK YOU AND ENJOY YOUR SWIM!


SELF-LED ACTIVITIES SWIMMING

Indoor heated 20-metre Pool: timetabled sessions.

ALLALL- WEATHER PITCH

Outdoor all-weather pitch, ideal for football etc.

SPORTS HALL

FREE to resident groups, for timetabled sessions.

INFLATABLES

Assault course and sumo suits available to hire, contact the office for details

ORIENTEERING

Permanent 2.4km course around Centre; allow 1 hour FREE to resident groups. Maps provided.

ROPES COURSE

Low Ropes Adventure Area. Supervision essential. FREE to resident groups, for timetabled sessions.

INITIATIVE GAMES

DIY problem-solving. Equipment and notes provided. FREE to resident groups. Supervision required.

PARACHUTE GAMES

Large 7-metre parachute, with book of instructions FREE to resident groups. Supervision required.

RUN MATS

Large plastic ‘caterpillar tracks’, for team races etc FREE to resident groups. Supervision required.

FOOTBALL

6-a-side pitch. No booking required.

SELFSELF- GUIDED WALKS

Priest Hill (approx 650’) adjacent to centre. Free maps.

*DISCO

**Local DJs for Whithaugh events: please ask for details

*KARTS / QUADS

**Outside provider for Whithaugh sessions (larger groups) Ian Renton, Tel 01361 840 222 or 07887 617 290

**For asterisked events, group leaders will co-ordinate with a service provider


SPORTS EQUIPMENT The following items are free to borrow from reception Please ask your Duty Manager

PARACHUTE ORIENTEERING KIT INITIATIVE GAMES UNIHOC SET (CASH DEPOSIT REQUIRED) SPORTS EQUIPMENT BAGS (CASH DEPOSIT REQUIRED) Each bag contains: Basket ball Football Indoor ball (dodge/volley) Rugby ball Frisbee Rounders bat Rounders ball Markers x 8 Tennis racket x 2 Tennis ball Cricket/Baseball bat

Thank you


LOW ROPES GUIDANCE FOR GROUPS WHITHAUGH PARK has a Low Ropes ‘Adventure Area’ situated among trees above the Main Hall. It is a designated activity area, fenced and signed, and operates on a timetabled basis by prior booking. Adult leadership and supervision is essential throughout all sessions. The group’s First Aider must attend all Low Ropes sessions. All events comply with 1996 guidelines for Low Ropes Courses*, with heights not exceeding 1.5 metres above ground level. Brief descriptions are given below. “Buddying” and “spotting” are key elements of teamwork and safety, with participants being observed and guided by partners alongside. Rock UK Adventure Centre’s would like to inform groups that the wearing of helmets whilst navigating the events is compulsory and that helmets are provided along with pictorial instructions on the correct fitting of them. Elements are designed for a single participant at any time (except the parallel bridge). Group leaders should ensure that only one person is on any element at a time and that they are spotted while on it. Any group found not using the provided helmets may be asked to leave the Low Ropes area. Pictorial guidance relating to buddying and spotting is also available from the centre. Please note that we recommend no more than 24 people be allowed to participate at any one time. If you have any questions about use of the low ropes or have any safety concerns please contact the centre office. *Ref: Advisory Association for Ropes Courses & Initiatives (AARCI)

THE EVENTS 1. TRIPLE ROPE WALK SEQUENCE: Lower wire with continuous hand rope above. 2. TYRE WALK: A series of tyres suspended across a pond. Step from one to the next (using top of tyres is preferable). Can be used as a team challenge to carry an item across the event. 3. GIANT’S FINGER: Tall post, with tyre to remove/replace. (A team challenge). 4. SPIDER’S WEB: As a team, each member moves from one side of the web to the other (without touching the web!) PLEASE NOTE – Each space in the web can only be used once. 5. MINEFIELD: Using planks on posts, the team must get from one side of the minefield to the other without touching the ground. 6. LOG WALK Balancing beam across a shallow pond. (Log can be slippery when wet). 7. PARALLEL BRIDGE: Parallel wires across a stream – foot level only, no hand holds. A 2-person event. The pair stand facing, one on each wire, and lean into each other on outstretched hands. They then edge their way across the ‘bridge’ and back again. 8. BURMA BRIDGE: Rope bridge across a pond to be crossed individually or could be timed as a team. 9. TRACTOR TYRES: A timed team event to crawl through the top tyre and back through the bottom tyre. 10. MONKEY FRAME: Different options to hang from and swing from. Try to get all the way around without letting go. 11. COWS TAILS: Rope walk along a lower wire using a series of dangling hand-ropes above 12. POSTMANS WALK: Rope walk along a lower wire using a loose-slung hand-rope above. Hand-rope is gradually adjusted to keep it taut, as progress is made. 13. HANGMAN’S WALK: Series of suspended ropes with looped ends, used as footholds. 14. TIGHTROPE WALK: A single foot-level ‘balancing’ wire (short link to next event). 15. ROPEWALK 2: Low wire balance walk with continuous hand-rope assistance. 16. X-ROPE: Low rope with two hand ropes in a diagonal cross formation 17. CROSSROADS: Cross the criss-cross low wire (with helpful hand rope from each corner) This can be tackled as an event with four people. 18. MONKEY ROPE: Using hands and legs, hanging from the thick rope, cross the pond, trying not to get wet! 19. SCRAMBLE NET: Cross the low-level net in both directions across the river, trying not to get wet! 20. ZIP WIRE: Sit tight, hold on and enjoy the ride.


SAFETY PROVISION 1. 2. 3. 4. 5.

6. 7.

8.

9.

10.

A WRITTEN SAFETY POLICY underpins the Centre’s operation, and acknowledges the terms of all relevant safety legislation (including the Health & Safety at Work Act 1974). A CHILD PROTECTION POLICY is in place at all Rock UK Adventure Centres. CRB disclosure checks are included in the appointment process for all staff having access to children. WRITTEN RISK ASSESSMENTS form the basis of safety provision for Centre facilities and (separately) for all Instructed Activities. FIRE SCOTLAND ACT 2005. The Centre complies with the current Fire Scotland Act (for small premises providing sleeping accommodation). ACCIDENT & EMERGENCY PROCEDURES are in place, with all groups having free-call facilities to medical services and 24hr contact with duty staff via radio / telephone. A Serious Incident Procedure is established for centre staff. HEALTH & SAFETY CHECKS of centre facilities are conducted on a programmed basis (daily, weekly, monthly, etc) and logged for reference. SWIMMING POOL USE is covered by a Pool Safety Operating Procedure (including an Emergency Action Plan), setting Lifeguard and other requirements in compliance with HSE guidelines. Written ‘Pool Rules’ are provided for all groups, and details requested of swimming abilities and parental consents. Technical aspects of the pool are overseen by a senior manager, qualified through the ISRM in Pool Plant Operation. FIRST AID provision is a responsibility of visiting groups (as indicated on pre-arrival details). Duty staff at the centre are qualified in first aid. If you do not have a First-Aider available you will not be able to use the Swimming Pool and Low Ropes Course. However, a First-Aider could be made available at the Swimming Pool for an extra charge. GROUP RESPONSIBILITIES include, in addition to the above: (a) provision of a fully supervised programme throughout the visit (“Free Time is Risk Time”); (b) the safety of the group on all self-supervised elements of the programme and within the group’s own accommodation, including overnight; (c) general welfare of group members, and regard for any others at the centre; (d) cleanliness and hygiene of the group’s facilities during the stay; (e) compliance with other centre policies (eg re smoking, alcohol, camp fires, fireworks, etc); (f) arranging transport to/from hospital, should this be necessary. CENTRE RESPONSIBILITIES include: (a) the presentation of group accommodation and other centre facilities, on arrival, in a clean and safe condition; (b) attendance to repairs and other requirements during the stay; (c) programmed monitoring of safety.

INSTRUCTED ACTIVITIES Details overleaf

INSURANCE Details overleaf

MEDICAL ATTENTION Local doctors are a few minutes away at the Newcastleton Medical Centre DOCTORS:

AMBULANCE: HOSPITAL: DENTIST:

(013873) 75100 - Drs Blair & Kennedy A free-call facility is available from all Centre payphones. Out of hours please call NHS-24: 08454 24 24 24 Phone 112 / 999 Nearest Casualty Dept (25m) is Cumberland Infirmary, Carlisle Please inform the duty manager before travelling. For emergencies please call NHS-24: 08454 24 24 24


SAFETY PROVISION INSTRUCTED ACTIVITIES are operated at Whithaugh Park under our AALA License No: L9760/R1447 Verification from www.aala.org.uk INSTRUCTOR QUALIFICATIONS are available from Rock UK Adventure Centres, Whithaugh Park. CODES OF PRACTICE cover staff training & assessment procedures, guidelines for the running of activity sessions, and the setting of Instructor/Group ratios. All aspects comply with DfEE’s ‘Safety in Outdoor Education’. EQUIPMENT & VEHICLES are covered by programmed maintenance checks. INSURANCE PROVISON for Activity sessions gives public liability cover of £10million.

CENTRE INSURANCE A SUMMARY PROPERTY AND LEGAL LIABILITY “ROCK UK ADVENTURE CENTRES has effected insurance to cover their own property at their Centres and their legal liability* to visitors and third parties for death, injury or property damage arising out of the operation of the Centres. Visiting groups are not directly protected by this insurance and it is recommended they make their own arrangements. Most insurance companies will provide a Travel Insurance package to cover Baggage, Money, Personal Accident and Cancellation risks. [See below for a recommended example] In addition, visiting groups should have Public Liability cover to protect themselves if they cause death, injury or damage to property, including the property of Rock UK Adventure Centres. The most cost-effective way of doing this is to extend their existing group, church or company policy. * Please note that Liability Insurance only protects groups against their legal liability to others, so negligence on their part must be proven. If groups wish to insure their own party against injury, regardless of negligence, Personal Accident Cover is necessary.”

PERSONAL ACCIDENT COVER ROCK UK ADVENTURE CENTRES encourage all visitors to take out their own Personal Accident Cover.

FREETIME Holiday & Travel Insurance For Groups CCI/UK Freetime Holiday insurance scheme. For the full details and to apply please contact: insure@atbell.co.uk


Rock UK Adventure Centres Ltd Example Health Certificate & Parental Consent Form For Group Use Only – This form does not require to be returned Full name……………………………………………………………………….... Date of Birth………...……………. Address………………………………………………………………………………………………………………………….... …………………………………………………………………………….……...….. Post Code………………………….. Phone number (home)…………………………………………….……….. (work)…………………………………………………..….. GP’s Name………………………………………………..………… Phone Number…………...……………………. •

Please describe any relevant medical history: ………………………………… ……………………………………………………………………………………………..…………

Is your son/daughter on any medication/treatment? Please provide details: ……………………………………………………………………………………………….……... …………………………………………………………………………………………….…………

Does your son/daughter use an inhaler?

Yes / No

Does your son/daughter suffer from any allergies? Please provide details: ……………………………………………………………………………………………….……... …………………………………………………………………………………………….………… •

Has your son/daughter been vaccinated against tetanus? When was the booster given? …………….(Year)

Swimming ability ……..0-5 metres

What is his/her National Health Number? ……………………………………

In an emergency, if you cannot be contacted, are you willing for your son/daughter to receive necessary hospital treatment, including an anaesthetic? Yes / No

I consent to the above named taking part in activities with Rock UK such as kayaking, climbing, archery, high ropes or rafting. (other activities may be offered, please refer to specific information for your stay.)

I confirm that I have parental responsibility for the above named. S/he is physically fit to undertake these activities; and to my knowledge, the above information is correct & up to date.

……..5-20 metres

Yes / No ………20+metres

Parents please sign…………………………& print name……………………………… Date…./…./…. Further information: Next of Kin: Name………………………………….……..Address if different from above …………………………………………………………………………………………………………………….……..


FOOD & CATERING SELFSELF- CATERING The Centre offers full self-catering facilities to every visiting group, for their exclusive use. Equipment is plentiful, in-

cluding all pots & pans, crockery, cutlery and utensils. The major kitchens (Alder, Beech, Oak & Birch Holms) provide: • 6-burner gas range • large capacity fridge • freezer • water boiler for drinks • 6-slice toaster/s • Kenwood food mixer Pine Holm and Spruce/Rowan/Willow Lodges have electric cookers, with other facilities on a suitably smaller scale. Detailed lists of kitchen equipment are available on request.

OPTIONAL MEALS SERVICE Visiting groups of 10 or more may opt for a catering service, if preferred. We offer a flexible and economical approach, helped by a small measure of input from group members (table-laying, washing-up of cutlery and crockery, and the possible heating of buffet items for Friday evening arrivals). Meals are as follows: Breakfast:

Self-service meal, at a time to suit the group Fruit Juice, Cereal Selection, Toast & Marmalade, Yoghurt or Fresh Fruit

Lunch:

(a) Monday-Saturday: self-service meal at a time to suit the group Soup, Bread Rolls with Choice of fillings inc Cheese and Cold Meat, Crisps, Chocolate Biscuit, Fresh Fruit, Drinks (b) Sunday Lunch: 2-course meal, with vegetarian option, served by caterers

Dinner:

(a) Monday-Saturday evenings, excluding Fridays for weekend arrivals 2-course meal, with vegetarian option, served by caterers at 5.30 / 6.00pm. For midweek groups it is possible for us to provide you with a barbeque including food, charcoal etc instead of one of your evening meals, the only thing we don’t provide is the cook! (b) Friday evening arrivals: Self-service buffet e.g. soup, pizza (c) Sundays: Self-service meal with soup, cheese & cold meats, cakes, etc

Supper

Self-service refreshments, at a time to suit the group Hot chocolate and other drinks, with snacks

Supper and additional daytime refreshments, are included with the “All Meals” service.

FOOD ORDERING Groups are welcome to pre-order groceries for their stay at the Centre. A delivery service is available from: Tesco Asda Sainsburys Our postcode, for delivery reference, is TD9 0TB Please give at least 4 days notice Local suppliers: Costcutter: 013873 75253 Lumsdon – Newsagents: 013873 75361 Elliots & Sons – Butcher: 013873 75256

www.tesco.co.uk www.asda.co.uk www.sainsburys.co.uk


CODE OF CONDUCT GROUP LEADERS PLEASE ENSURE: • •

That all necessary forms are completed and returned to Rock UK Adventure Centres. That you have detailed medical information for all the participants on activities. Please find enclosed a sample Parental Consent from which you will need with you for each group member.

A summary of medical information will need to provided to the centre on the blue forms before your arrival, and at the very latest on your arrival. These are issued with the confirmation of booking documents. A blue form is needed to run every session.

You are in charge of the group at all times, other than when they are on activity sessions.

An adult leader must be on all activity sessions. Group leaders are encouraged, but not required to take part in activities.

That you notify Rock UK Adventure Centres of any changes in numbers, programme or type of group (e.g. age range). You are responsible for first aid of your group, except on activity sessions. All Rock UK Adventure Centres instructors are first aid qualified.

• • •

That your group knows what to wear and bring with them on sessions. That you have considered personal accident insurance for your group members.

GROUP MEMBERS YOU ARE RESPONSIBLE FOR: •

Listening carefully and obeying all instructions given by Rock UK Adventure Centre instructors.

Informing Rock UK Adventure Centres of any changes in medical conditions since your group leader completed the forms.

Coming appropriately dressed for the session.

• •

Not interfering with other groups on sessions. Keeping away from the activity areas when not on an instructed session.

Not smoking or drinking alcohol on sessions. Anyone coming to a session under the influence of alcohol will not be allowed to take part in the activity.

Keeping the site clear of litter.

Centre policies: 1. Smoking - all centre buildings are strictly NON-SMOKING areas throughout. 2. Alcohol - as a young people's facility we operate as an alcohol-free zone. 3. Dogs - we regret these are not permitted. Please discuss any circumstances considered to be genuinely exceptional.

ACTIVITIES If you have booked outdoor activities with us we have enclosed blue medical forms for each session which is designed to give us prior warning of any medical conditions or special needs so that we can prepare the session properly beforehand to best serve the group. You should be able to take this information from the full medical forms. Essentially the forms are a register, providing a written record of who took part in which activity, when and with which instructors and whether the instructors were notified of any medical conditions or special needs. These records are required of us by law. Please complete it and return it to us or bring it with you when you come to the session (s). Please note that the session (s) will not take place until this form has been received fully completed.


ACTIVITY INFORMATION ACTIVITY CLOTHING ADVICE We provide the necessary specialist equipment. Participants are recommended to wear old clothing and be dressed appropriately for the weather. Long hair needs to be tied back and loose fitting clothing should be avoided. Rings and earrings will need to be removed. Any valuables such as watches, mobile phones, and personal stereos should not be carried on sessions. Well fitted footwear should be worn for all sessions.

ADDITIONAL CLOTHING INFORMATION Archery: Feet must be covered and no loose clothing. Fencing: Feet and legs must be covered. High Ropes: Feet must be covered with well fitted footwear and knees should be covered Mountain Biking: Feet must be covered with well fitted footwear. Gorge Walks: Feet must be covered with well fitted footwear and knees should be covered. Kayaking, Canoeing, Raft Building, Gorge Walk: Be prepared to get wet. Footwear that will not fall off must be worn for these sessions.


OTHER USEFUL INFORMATION ARRIVAL/DEPARTURE TIMES ARRIVAL TIME - We remind you that arrival times are: Monday-Thursday from 1.00pm Friday from 5pm Please ensure all in your party observe these times, to allow full preparations to be made for your visit. If you require to arrive before these times, please contact the office prior to your stay. DEPARTURE TIME - Accommodation lodges should by vacated by 10.00am.

WHAT TO BRING/NOT TO BRING • • • • •

First aid supplies (Groups are responsible for all first aid unless on an instructed activity) All bedding is provided (fitted sheet, duvet cover and pillow case) T-towels Washing up liquid and dish cloths Oven gloves

MOBILE RECEPTION Please note there is a very patchy mobile reception available around the centre. This is only for the Orange/Three/T-mobile networks.

WIFI There is a limited guest wifi network on the centre. We ask that that is only used outside of office hours. Please your duty manager for the password.

TELEPHONE NUMBERS The numbers below are for the telephone located in the kitchen lodge, please issue the correct number for your accommodation. Alder Holm 013873 75751 Beech Holm 013873 75753 Birth Holm 013873 75754 Oak Holm 013873 75752


Rock UK Adventure Centres Ltd Whithaugh Park Newcastleton Scottish Borders TD9 0TY Tel: 013873 75394 Fax: 013873 75661 whithaugh@rockuk.org

Adventure Activities Licensing Authority Number L9760 / R1447 Registered Office: Frontier Centre, Addington Road, Irthlingborough, Northants. NN9 5UH Telephone: 01933 654100 Email: headoffice@rockuk.org Registered in England No: 4718891 VAST No: 869 6053 80 Rock UK Adventure Centres Ltd is not a profit charity


Rock UK Whithaugh Park Information Booklet