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2013

ANNUAL REPORT

WFO HAS HELPED ME BECOME AN INDEPENDENT WOMAN, CLOSER TO ACHIEVING MY GOALS.


To Our Generous Supporters: 2013 was a tipping point for many people in our community. The stark realities of our local economy saw Bay Area rental housing prices skyrocket as previous homeowners joined the ranks of renters, and renters were pushed further and further outside of our cities in search of affordable housing. It is within this context that so many of our clients work to move first from deep poverty to a place of financial stability, and then to better-paying careers that can sustain them with an ever-rising cost of living. Working to thrive at a time when wages stagnate while the cost of basic survival mounts takes great courage. This report celebrates that courage. This report acknowledges that neighbors of all incomelevels working together to create systems that work for everyone is the road toward real, sustainable community.

OPENING LETTER Wardrobe for Opportunity operates with the philosophy that collaboration is the key to solving social challenges. That is why we partner with over 30 non-profit agencies and over 100 companies to deliver our services. That is why we encourage the power of peer-to-peer support within our client base – and support our Alumni in becoming the networks they each need to climb toward their career goals.

We offer a standing ovation to all of you who recognize that no one in our community can thrive alone. We celebrate this truth as we work toward economic freedom for everybody in the Bay Area! Please enjoy the success stories of clients as told in their own words by watching the videos below. Thank you again for continuing to support a cause that makes these kinds of phenomenal transformations possible.

Bay Area residents graduate from WFO programs having learned life-long, transformative, professional tools. Clients report making more strategic decisions both at work and at home. Professional accountability, understanding oneself, and learning to effectively interact with colleagues are core elements of our training.

Sincerely,

Darice M. Jones Executive Director

Robert Armstrong President, Board of Directors

WATCH THE

2013 CLIENT OF THE YEAR VIDEOS

PATRICIA REYNOLDS-MEADE

VERNON ROBINSON

www.youtube.com/watch?v=iM8cVt78ZkA

www.youtube.com/watch?v=cEhTGf4Xjkw

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MISSION & HISTORY

MISSION Wardrobe for Opportunity works in partnership with the community to assist low-income individuals in their efforts to Find a Job, Keep a Job, and Build a Career.

HISTORY Working as a career counselor, our founder, Jeri Foster, noticed the lack of affordable professional clothing available to low-income women in Contra Costa County. In 1995, she started Wardrobe for Opportunity and with clothing donations from her personal network, began styling women looking for work. Since then, WFO has grown tremendously. In 1999, we opened our second boutique in Oakland, which now serves over 1,500 clients every year. In 2005, we began working with men, as well as women, and in 2013, served both genders equally.

In addition, WFO proudly serves people of diverse gender identities. We have also expanded our programs beyond mere job search assistance to support working poor individuals on their path to economic selfsufficiency. WFO’s in-depth classes, individual coaching, workshops, and support groups pave the way for clients to succeed professionally and become leaders in their communities. We are proud to have served over 24,000 Bay Area individuals in our 19 year history.

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PROGRAMS

FIND A JOB Despite our clients’ strong motivation, education, and technical skills, struggling through social service systems can leave job-seekers unsure of themselves and unable to project the confidence needed to succeed in interviews. WFO's Find a Job programs create equal opportunity for low-income individuals to gain employment and become economically self-sufficient.

1,693 PEOPLE SERVED THROUGH OUR PROFESSIONAL IMAGE PROGRAM INTERVIEW WARDROBES: Clients receive a one-hour professional styling appointment, wherein a volunteer stylist helps the client to select flattering and appropriate attire for upcoming interviews. The program empowers job-seekers to become confident applicants and successful employees.

WITHIN

45 DAYS OF THEIR INTERVIEW WARDROBE APPOINTMENT:

77% OF CLIENTS HAD AN INTERVIEW

34% FOUND A JOB

INTERVIEW WORKSHOPS: In these high-paced, speed-dating style workshops, clients practice interview skills with high-level professionals from partner corporations. Participants build their interview proficiency and cultivate a presentation that enables them to clearly define their professional value to future employers, and sometimes they’ll even get a call back from a corporate volunteer!

MICHAEL INGRAM, WFO CLIENT Michael Ingram hit a roadblock in 2013 when he was laid off from his job. He soon found himself homeless and lacking the proper attire needed to find a new job. While walking in downtown Oakland, he saw the sign for Wardrobe for Opportunity. With an interview fast approaching, Michael came in for a styling appointment. He loved his experience at WFO. “I can’t express how thrilling it was.” Equipped with a new suit and new sense of confidence, Michael landed the job as a field representative at AppCo. Within a month, he was promoted to training manager and is now on the fast track to managing his own satellite office.

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PROGRAMS

KEEP A JOB We know that finding a job is just the first step, and our Keep a Job programs help clients transition smoothly into the workforce and maintain long-term employment. WORKING WARDROBES: Newly employed clients return to WFO to receive a week’s worth of professional clothing – ensuring they have the resources to remain confident in the workplace and focused on excelling in their new job.

“Pathways taught me about accountability and now I don’t make excuses anymore.”

MYRON TURNER, PATHWAYS GRADUATE Growing up without a strong support system, Myron Turner had ongoing problems with substance abuse and incarceration. After spending time in prison, Myron sought help and began his journey to recovery. He worked closely with the Department of Rehabilitation and was referred by them to WFO for interview clothing. The warmth staff and volunteers showed him in his wardrobe appointment encouraged him to sign up for Pathways.

PATHWAYS: In this six-week class, clients enhance their communication and problem-solving skills to ease the adjustment into a work environment. The course helps our working poor clients retain employment, earn raises and promotions, and establish themselves firmly in their jobs.

“Pathways gave me clarity about the direction that I’m going,” Myron says. The supportive environment and expert trainers helped Myron gain the skills and confidence to take initiative at work, and he has since grown into a position of leadership. With the help of Pathways, Myron says he’s in a place he never thought he’d reach. “I’m a productive member of society. I’m a registered voter. I’m a tax payer. And I’m an example to my son.

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Six months after graduation:

86% REPORTED HIGH ECONOMIC SELF-SUFFICIENCY 91% RETAINED EMPLOYMENT AVERAGE SALARY INCREASED 30%


PROGRAMS

BUILD A CAREER We envision highly rewarding and high paying careers for all of our clients. Our Build a Career programs help participants establish longterm goals, develop leadership skills, and grow the professional networks needed to help them on this path. SUCCESS SERIES: Through intensive classroom instruction and personalized career coaching with professional coaches, Success Series clients make a long-term professional plan and develop strategies for each step necessary to achieve their professional aspirations. Six months after graduating:

90% can regularly

pay all their bills

100% are confident

in achieving success

63% took steps towards a new career

MONIQUE LEE, SUCCESS SERIES GRADUATE

55% pursued more education & training

ALUMNI PROGRAM: To promote the expansion of professional networks, we offer an Alumni Program that fosters a continued learning environment and keeps alumni involved in their professional development. We coordinate monthly support groups, networking events, and continued learning workshops. STYLE FOR A STEAL SALES: These quarterly events give clients the opportunity to supplement their interview wardrobes with deeply discounted clothing from our boutiques.

“I was given tools and then told to build for myself.”

At age 30, Monique Lee has already worked at 17 different companies. Moving from job to job with long periods of unemployment, she couldn’t find anything to hold her interest. “I was in a bad pattern,” Monique says, when she connected with Wardrobe for Opportunity. “When things got tough in my job, I would quit,” she says, “But my classes at WFO taught me to ‘push past the pain.’ I now have a note next to my desk to remind me of that.” Monique landed a job with Contra Costa County and has now been there over a year and a half. She says that Success Series prepared her for this position by making her comfortable taking on new tasks by herself. “We were put outside our comfort zone in order to grow.” With the help of the trainer and supportive classmates, Monique worked to identify her career goals and build a plan. She is now in the process of starting her own business, while still working hard to get promoted within the County and save enough to buy her own home. She also does outreach on behalf of WFO in her community. “This has been such a positive experience for me; I want others to feel the way I did here.”

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2013 PARTNERSHIPS WFO’s success comes in large part from its strong reputation across the community with support from prominent Bay Area companies, leading foundations, local government, and nonprofit organizations. Our partnerships ensure that we are able to reach individuals from a variety of backgrounds, all of whom are seeking to build a stable and successful career. In 2013, WFO was proud to partner with the following organizations:

NONPROFIT PARTNERS SILVER PARTNERS Abode Services Berkeley Food & Housing Project Carrington College California San Leandro Site Goodwill Homeless Services Oakland Oakland Housing Authority Opportunity Junction Rubicon-Berkeley

STANDARD PARTNERS Adult Career Services C/O Oakland Pic

Bay Area Community Services Beyond Emancipation BioTech Partners Civicorps Schools Coro Center for Civic Leadership Faces SF First Place for Youth ILSP Contra Costa County Oakland Pic Rubicon Antioch Rubicon Richmond Year Up

PAY AS YOU GO Alameda County Social Services Alameda Housing Authority Center Force Community Housing Partnership Department of Rehabilitation East Bay Community Recovery Project East Bay Community Services Employment & Health Services Department Michael Chavez Center Monument Crisis Center Rivertown Resource Center Students Rising Above

The Stride Center Wa Sung Community Service Club

PRO BONO America Works College of Alameda One Stop Martinez Adult Education ROP - Tri-Valley SF State GSP

CORPORATE PARTNERS Abbott Laboratories American Endowment Foundation Archer Norris AT&T Bank of America Bank of San Francisco Bank of the West Blue Door Beads Broadways Plaza Burr Pilger Mayer, Inc. CB Richard Ellis Chevron Corporation City National Bank Contra Costa County Bar Association Dean & Margaret Lesher Foundation DeYoe Wealth Management Digitally Chic Eileen Fisher Enterprise Holdings Foundation

EMC Corporation Firedoll Foundation Fred Finch Youth Center Fremont Bank Genentech Glenview Women's Club Harper Greer, Inc. Harry L. & Helen M. Rust Charitable Foundation Hot Italian Restaurant Insurance Industry Charitable Foundation Iota Phi Lambda Sorority Junior League of the East Bay Kaiser Permanente Lincoln Financial Advisors Lowell Berry Foundation Matson Naviagation Mechanics Bank Men’s Wearhouse

Meyers Nave Modcloth Morris Foundation Mt. Diabolo Legal Professionals Association Natixis Global Aset Management Northern California Human Resources Association Nestle Dreyer’s Grand Ice Cream, Inc. Oracle Pandora Peet’s Coffee Renoir Staffing Services, Inc. Robert Half International Rubens Nunnemaker LLP Safeway Salesforce San Francisco Legal ProfessionalsAssociation

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SAP Securites and Exchange Commision Smart Recruiters Strive for Change Foundation Sunset Development Company The Carl Gellert and Celia Berta Gellert Foundation The Community Foundation of Middle Tennessee Thomas J. Long Foundation TJ Maxx Foundation Union Bank US Bank WD Foundation Women In Network Giving Support Women Lawyers of Alameda County Y & H Soda Foundation


2013 FINANCIALS WFO is proud to present our final 2013 financials. WFO consistently strives to be as efficient and effective as possible, leveraging volunteers, in-kind donors, and partners to provide the great impact for our community.

STATEMENT OF FINANCIAL POSITION 2013 Assets Liabilities Net Assets

2013 Expenditures by Department

2013 Total Revenues

FIANCIAL STATEMENT

1.7% In-Kind Donations 18% Events

8.9% Individual

384,125 16,488 367,637

65%

9%

Find a Job

Keep a Job

10%

16%

Build a Career

Other

STATEMENT OF ACTIVITIES 2013 SUPPORT & REVENUE Unrestricted Donations Unrestricted Grants Restricted Donations Partnership Fees Special Events Net Revenue Sale Events Consignment Income Gains & Interest Income Donated Income Total Support & Revenue

38,587 188,920 28,200 57,075 78,306 17,437 18,050 51 157,918 584,544

50% Grants

21.3% Earned Income

2013 Total Expenses 81% Programs

EXPENSES 2013 Program* Management & General Fundraising Total Expenses

700,096 68,723 93,595 862,414

8% Management & General 11% Fundraising

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2013 SUPPORTERS $20,000+ Chevron Corporation Dean & Margaret Lesher Foundation Morris Foundation Thomas J. Long Foundation Y & H Soda Foundation

$10,000+ Firedoll Foundation Harry L. & Helen M. Rust Charitable Foundation US Bank

$1,000+ Archer Norris Bank of America Burr Pilger Mayer, Inc. CB Richard Ellis Eileen Fisher EMC Corporation Enterprise Holdings Foundation Fremont Bank Glenview Women's Club Insurance Industry Charitable Foundation Jay Tennenbaum Kaiser Permanente Kristin Ashurst Lincoln Financial Advisors Lowell Berry Foundation Marie Wardell Matson Navigation Mechanics Bank Men's Wearhouse Nick Horn Pacific Gas & Electric Safeway Strive for Change Foundation Sunset Development Company Susan Chritton Susanne Guy Teecom The Carl Gellert and Celia Berta Gellert Foundation The Doering Family Foundation The Price Charitable Foundation The Stoddard Charitable Trust TJX Foundation Union Bank WD Foundation William Slavin

$500+ Abigail Pynn Broadway Plaza DeYoe Wealth Management Future State Guy Hadnot Kristie Carvalho Lynne Walter Lori Bonn Designs, Inc Robert Armstrong Sarah Gerber Sondra Altman Sue Green Ted Santon

$100+ Al Joseph

Amy Kivel Anissa Alston Anita Thede Aubrey Pickerell Barbara Cahn Barbara Daniels Barbara Federle Barbara Henry Betsy Ferguson Beverly Merker Bradley Horeftis Brent Housteau Carmelita Perez Carol Chiasson Chris Heller Cynthia Jackson D. Carter Hemming Dale Harrington

GUARDIAN CIRCLE The Guardian Circle is a special group of WFO’s most dedicated supporters who make a sustaining financial contribution, above and beyond their established commitment to assist individuals on their path to economic self-sufficiency. Darice Jones Sue Green de Urioste, Janet Susan Chritton Guy Hadnot de Urioste, Kristen Susanne Guy Jeri FosterDeas, Pamela Vera Packard Martha Slavin Densmore, Rozann William Slavin Paula Heckler Denver, Kristin Deutsche, Patty Darice Jones David Hummel David Olson Debra Kalan Debra Pickerell Debra Van Sickle Diana Sosa Donna Darling Dr. Albert Brooks Elaine Barakos Fernanda Rodrigues Frank Martin Gary Intersimone H. Gail Gove Hank Ramirez Hiroko Okano Jacqueline Sommers Jaime Keane Jan de Urioste Janet Hopson Dommer Jean Reilly Jeanne Van Shuff Jeff Maas Jeri Foster Jill Walker Joy Maze Judith Glass Judith Smith

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Judy Metzger Julie Hilt Karyn Charm Kathleen Swenson Kathleen Tuttle Kristin Armstrong Laurel Ross Linda Bennett Linda Ramirez Lisa Reep Lynne Walter Manindra Singh Margaret Anstrand Maria Kivel Marie Englund Marilyn Youngman Blick Marjorie Kaplan Marlene Ann Hall Martin Mazzanti Martin Miller Mary Eileen Williams Mary Hanlon Mary Kelly Mary Stanton Stern Melissa Stoller Min Kahng Mirabai Deranja Monika Deutsche Nancy Clark-Phillips Nancy Fujikawa Pamela Deas Patricia Deutsche Patrick Crosby Paul Callicrate Paula Heckler Renee Turman Roberta Baron Ronald Wetter Roy Kaplan Rubens Nunnemaker Sameer Bhasin Sandra Woehl Scott Phipps Silvia E Fernandez Sue Beasley Susan and Allen Spore Susan Mazzetti Suzanne Boucher Sylvia Carter Tammy Berlin Tracy Dietlein Trent Cutler Victor Rosario Virginia Draney Virginia Ratto Wendy Pike Yolanda Wilson Yvonne Sanchez

In-Kind Donations Diablo Magazine Men’s Wearhouse


BOARD & STAFF 2013 BOARD OF DIRECTORS

2013 ADVISORY BOARD

GUY HADNOT, PRESIDENT

KRISTIN ASHURST, BOARD MEMBER

Director, Consumer Product Development and Customer Experience for Health, Health Net

Director, Human Resources & Employment Counsel, Peets Coffee & Tea

ROBERT ARMSTRONG, VICE PRESIDENT

ALBERT L. BROOKS, MD, BOARD MEMBER

Senior Security Architect, Oracle Inc.

Chief of Medical Services, Washington Hospital

DAVID G. OLSON, CHAIR LINDA BENNETT SUSAN CHRITTON DONNA DARLING

JAIME KEANE, BOARD MEMBER

JAN DE URIOSTE

Manager, Tax Practice Group, Burr Pilger Mayer, Inc.

Vice President, Relationship Manager, National Banking Division, Bank of the West

SUE GREEN

KRISTIE CARVALHO, CPA, CO-TREASURER

VERA PACKARD, MD, BOARD MEMBER

JEANNE VAN SHUFF, CPA, CVA, CO-TREASURER

Senior Tax Manager, Burr Pilger Mayer, Inc.

Executive Director, HERS Breast Cancer Foundation

SUE GUY, SECRETARY

NATE THOMAS, BOARD MEMBER

Chief Human Resources Officer, Fred Finch Youth Center

Small Business Specialist, US Bank

CYNTHIA JACKSON CAROLYN ROVNER JAY TENNENBAUM JILL WALKER SANDY WOEHL

2013 STAFF DARICE JONES

SAMEER BHASIN

NIKI FITZGERALD

GARY INTERSIMONE

Executive Director

Manager, Corporate Partnerships & Events

Development Associate

Finance Manager

EMMA FLOYD

DEBRENA MCEWEN

Development Specialist

Client & Volunteer Coordinator

NICHOLE AQUINO

MAHOGANY CHARLTON

Development & Marketing Coordinator, AmeriCorps VISTA

Manager, Find a Job Programs

REBECCA BEASLEY-COCKROFT

TAMEICKA CLEAR

Manager, Build a Career Programs

Outreach Coordinator, AmeriCorps VISTA

MONICA HOLMES

HANK RAMIREZ

Professional Image Program Coordinator, AmeriCorps VISTA

Program Specialist, Community Partnerships

2013 ANNUAL REPORT - 10

2013 Annual Report - Wardrobe for Opportunity  

2013 Annual Report

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