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INTERVIEW is being fed back into a Zetron console that is intelligently taking that information and then translating it into actionable methodology. Now that may not necessarily apply in the utility business, or oil and gas. So we have to continue to listen and understand the different requirements of the customers, because they are going to be different.

CC: What’s the next step for control room operations and interoperability? RB: One of the other things that’s important is to try to work toward open standards. We’ve worked very hard toward that on the voice side, with P25, TETRA and DMR — we’re very actively involved in the [standards] bodies, ensuring that the interfaces with different vendors are based on open standards. That’s good for us, but it’s also good for the end user. The same thing needs to eventually apply to data applications, because if each one is doing its own thing, well you could still interface to them, but it’s not going to be very efficient, and certainly not easily repeatable. So take LTE for instance, which is starting to gather momentum in some parts of the world. Some people are looking at public safety, saying “maybe my next-generation system will be LTE”. Well that’s all well and good, but it’s no fun if Vendor A’s LTE is different to Vendor B’s to Vendor C’s in terms of interfaces to applications or to companies such as Zetron. So open standards are an extremely important part of this. Businesses generally are getting mature enough to understand that the world and the market is big enough, and we’ll all be better off, and able to sell more, if we follow open standards. Open standards means customers will be happier, which means they’ll be buying more.

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THE WORLD AND THE MARKET IS BIG ENOUGH, AND WE’LL ALL BE BETTER OFF, AND ABLE TO SELL MORE, IF WE FOLLOW OPEN STANDARDS.

CC: What do you think will happen to companies that don’t go down that path? RB: I’ll give you a perfect example. I call it, ‘just Uber it’. The businesses that will survive 10 years from now are those that are continually adapting and course correcting themselves to the rapidly changing needs of the market. And when I say adapting, it’s a mindset, but it’s also reflected in technology and their use of technology.

Ranjan Bhagat, VP and GM of Zetron Australasia.

Nov/Dec 2015 - Critical Comms

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Profile for Westwick-Farrow Media

Critical Comms Nov/Dec 2015  

The communications industry magazine for the public safety, law enforcement, utilities, transport, mining, security and defence sectors thro...

Critical Comms Nov/Dec 2015  

The communications industry magazine for the public safety, law enforcement, utilities, transport, mining, security and defence sectors thro...