How NHS charities enhance hospital care
The Good Times Celebrating the organisations and projects making a difference across Derbyshire and Nottinghamshire
Welcome As mental health services continue to feel the squeeze, it was a joy to visit the Chesterfield FC Community Trust to report on how they are helping to build young people's resilience and aspirations in life. We also investigate how the Chesterfield Royal Hospital Charitable Funds is helping women recovering from reconstructive breast surgery following treatment for cancer. As a former NHS-charity communications head, I understand full well the added value these charities bring to the NHS by funding innovations in health care, as well as supporting a multitude of projects to make patients’ experience of hospital less stressful. We also turn the spotlight on The Weather Lottery, which helps charities large and small supplement their income. I interviewed their Head of Partnerships, Damien Reynolds, about how the Lottery works and why he’s so passionate about helping good causes. Having just completed the ‘Lamps of Sacrifice’ exhibition and education pack on behalf of North West Leicestershire District Council, in partnership with Heritage First, I have developed a keen interest in learning about other WWI commemorative projects out there. In this edition’s ‘Hot Topic’ I highlight a few of the projects that have caught my attention. Please do get in touch if you want to bang the drum about a charity, social enterprise or other community project in Nottingham or Derbyshire in the new year! Kate Dawson, Editor
Contents p 4-5 Chesterfield Royal Hospital Charitable Funds providing care which is over and above NHS provision P6 Spotlight on: The Weather Lottery 2
P7 Hot Topic: How charities, museums and others are commemorating WWI and making history resonate with younger audiences
p8 -9 How Chesterfield FC Community Trust is kick-starting careers and helping to support young people living with mental ill health
p10 Top Tips for charity employees on managing their own wellbeing, by Chloe Goddard McGloughlin, Counsellor, Ranmoor Therapy
Contributors Chloe Goddard McGloughlin is an Integrative Psychotherapist at Ranmoor Therapy (MBACP). She works with individuals, couples and organisations. On p10 Chloe shares her advice for staying well in the work place.
Kate Partlow, First-class (hons) PR and media graduate, budding journalist and avid reader. Using her writing skills for the greater good. Read her feature on Chesterfield Royal Hospital Charitable Funds on p8
THE GOOD TIMES is produced by Kate Dawson, a freelance communications consultant working as Well Read PR. The opinions, views and values expressed by contributors to THE GOOD TIMES are those of the authors of that content and do not necessarily represent my opinions, views or values. Nothing in the magazine constitutes advice on which you should rely. It is provided for general information purposes only. I do not accept liability for products or services offered by third parties. Links to third party websites are provided solely for your convenience. THE GOOD TIMES has not reviewed these third party websites and does not control and is not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found on them, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to THE GOOD TIMES, you do so entirely at your own risk.
Chesterfield Royal Hospital Charity - enhancing NHS provision Each of us will visit hospital at some point in our lives, whether it be for an x-ray or a life-saving operation, but for many it can be a difficult experience. Kate Partlow investigates how the Chesterfield Royal Hospital Charitable Funds goes the extra mile to provide care for patients and staff. Beverley Webster, chair of the Charitable Funds Committee, explains “We enhance patient experience and staff welfare. We do Florence, Florence, 10 , Andy shows 10the years Sandra, with 91 xxxxx somebut wild flowers Volunteer Ashmore sews items for the charity's designs range 2018 ©JamesBoho Lane and Huw Nicholls not fund what NHS should, instead ask is it innovative? Will it add value?
A recent project involved porters researching modern equipment and demonstrating new styles of wheelchairs, which resulted in the charity funding the replacement of the entire fleet.
Above: travelling in comfort thanks to charitable funds
Some of the services funded by the Chesterfield Royal Hospital Charitable Funds directly benefit patient welfare, such as mobile hairdressing which is popular with patients with long-term illnesses, who are bed-bound for lengthy periods of time.
"We encourage staff to present ideas as they are aware of what patients need. They use their passion to identify and develop good projects that engage the imagination of our supporters," explained Beverley. There are over 250 dedicated NHS charities in the UK, collectively holding nearly £2.8 billion of assets and with an annual income of over £400 million. The charities back projects that would otherwise not be possible, such as financial aid for patients, research, equipment and staff wellbeing initiatives.
Twelve newly refurbished relative rooms offer a quiet space with tea, coffee and a sofa bed, providing an opportunity for visitors to stay overnight. This is a place where families can meet to discuss patient care in a relaxed and private area.
Cosmetic tattooist Kathy Gillott tattoos areolas on women who have battled breast cancer. The Charitable Funds pays for the treatment for women who have had reconstructive breast surgery following cancer.
Shaun w tumble
“Most of the nipples I tattoo are reconstructed, but the flesh is the same shade as the rest of the breast. Some women choose not to have nipples reconstructed because it’s another procedure and in those cases I can create a nipple using a 3-d effect of shading. It’s great that we can offer people this added service,” Kathy explained. The feedback from patients illustrates how important the 10 procedure to their identity: Florence, years withis xxxxx
Above: Kathy Gillott, cosmetic tattooist
Communications Advisor Simon Towers shares his tips on charity marketing:
“After the very first session was completed I went away and cried in my car. I didn’t realise how much of an effect seeing nipples again would have on me, especially after not having them for ten years. I am now completely whole again.”
It’s crucial to publicise the difference your funds are making, especially if, like us, you are operating in a crowded charity market. We are very active on Twitter and Facebook, sharing stories about our fundraisers and the difference their donations make to patients’ hospital care and experience.
By funding these services Chesterfield Royal Hospital Charitable Funds aims to enhance patient and staff satisfaction, but the process of deciding how to spend donations can often be tricky:
Ensure your name and logo is visible to potential donors – we've just produced some stickers featuring the charity’s logo for medical equipment we have helped to fund.
Beverley explained: “the main question I ask myself throughout the process is: Would I be happy talking to any of our supporters and telling them what we spent their funds on? That is how I measure value.”
First Taste: bridging the generational divide To find out more visit the Chesterfield Royal Hospital Charitable Funds webpages.
“We have incredible loyalty and continuing support from our patients,” Beverley added. 5
Spotlight on... Damien Reynolds, Head of Partnerships for the Weather Lottery The Weather Lottery comprises hundreds of society lotteries; each providing a source of unrestricted, sustainable funding. THE GOOD TIMES spoke to Damien about how the Weather Lottery works... 1. Does a lottery work for every type of charity or cause? If a society can reach their supporters whether that's face-to-face, via social media or through a retail outlet - then it will work for them. There are many ways they can promote their own lottery and we provide support and resources to help them with this. 2. What are the costs and how much of the money from lottery tickets goes to each cause? 100 per cent of the profit goes directly to the society, which equates to up to 60 per cent of the proceeds, regardless of whether one of their supporters scoops the £25,000 weekly jackpot. So, the greater the number of players, the greater the amount of money raised - and we don't charge a set up fee either. 3. Some people may shy away from a lottery on the grounds that it's supporting gambling. What are your thoughts on that? Lotteries, raffles and tombolas are all forms of gambling that many adults partake in. We're regulated by The Gambling Commission and of course there's no pressure to participate, but many charities find it's an easy way to generate income.
4. Can you tell us about any particular charity that benefits from The Weather Lottery? We work in partnership with Jerry Green Dog Rescue, Hetty's and When You Wish Upon a Star (to name a few). A CLAPA supporter won £25,000 in October; a prize which they simply couldn't afford to offer on their own. 5. How did you get into working with the charity sector? I wanted to escape the corporate world and make a difference that was beyond that of profit for a business. I initially became involved with the New Bridge Foundation three years ago, supporting prison inmates through letters/prison visits. This lead to me acting as Group Chair for the charity and subsequently I became a Trustee of a Nottingham-based charity called Support for Survivors, which supports adult victims of childhood abuse. 6. Is there a particular book, person or philosophy that has inspired you in your work? Broadly speaking I’m inspired by bold, resilient, forward-thinking individuals who challenge the status quo and look to find modern, innovative solutions to problems.
To find out more email: Damien@TheWeatherLottery.com or call: 0115 888 1221
Hot topic Commemorating the 100th Armistice This 11th November marks 100 years since the end of WWI. Having just completed a WWI project myself, focussing on Coalville's Memorial Clock Tower, my interest in the many ways that charities, museums, councils and local communities are commemorating the centenary of the end of WWI has been piqued. Here is a snapshot of the projects which have captured my imagination. Perhaps one of the most unusual examples is a memorial sculpture by Turner prize winner, Rachel Whiteread. Commissioned by the Forestry Commission, it depicts a Nissen hut – which were used as field hospitals, workshops and even churches during WWI. The huts also housed Forestry Commission workers after the organisation was established in 1919 to replenish the country’s timber reserves. This stark commemorative structure, located in the Dalby Forest, North Yorkshire, provides a thought-provoking commemoration of the war effort. The Royal British Legion’s (RBL) education pack, produced in partnership with the Literacy Trust, is a more conventional vehicle for engaging young people with WWI. It describes the stories of women who took on male roles for the first time, as well as the work of writers and poets in documenting the reality of the war and the contribution of the ‘home front’. Pupils are invited to write letters of thanks to an individual who played a part during the war. This brilliant resource will no doubt drive a new generation of RBL supporters. 7
The legacy of the war in Derby is explored in the Derby from War to Peace exhibition at Derby Museum and Art Gallery. A dressing table adorned with wartime memorabilia provides a tangible insight into how the war affected people on the home front. Amongst the displays, the story of Hilda Hulse, who stood as MP for Derby in 1924, illustrates how the war opened doors for women into the world of politics and commerce. The exhibition incorporates memorabilia from servicemen on the frontline including watercolours depicting the trenches, postcards, letters and pieces of uniform, but the narrative leads visitors to consider the way in which the War catalysed social and political change. Curator Daniel Martin said: “You’d be hard pressed to find a poppy in your exhibition; it’s not so much about commemoration, as helping to put the War into historical context and show how our city evolved as a result. " Kate Dawson is a communications consultant specialising in charities and the heritage sector. www.wellreadpr.com
Chesterfield FC Community Trust : kick-starting a brighter future for young people by Kate Dawson
Chesterfield FC Community Trust was set up nearly ten years ago to improve the quality of life of local people. Programmes use football and other sports to encourage people to get active and engage participants with gaining qualifications and life skills. Kate Dawson went along to The HUB at the Proact Stadium to find out about some of the programmes underway to support the local community.
Charley shows off her ball skills Add a little bit of body text
Raising aspirations and helping young people who are NEET (not in employment, furtherFlorence, education or training) 10 years with xxxxxis the focus of a 12-week traineeship programme for 16-24 years olds delivered by the Trust. Thanks to the programme 17-year-old Charley Ofield is now delivering coaching sessions in schools and looking forward to a career as a sports coach.
Animal care is integral to learning at Turner Farm
Charley is working towards her FA Level 1 coaching qualification which covers all aspects of coaching and sports development, in addition to progressing onto an apprenticeship in Business Administration with the Trust. She plans to progress onto a new Foundation Degree in Sports Coaching and Development, starting at the Trust in September 2019.
Scott Atkinson, Education and Wellbeing Manager explained: “The programme helps to raise young peoples’ aspirations through sport. Many of our trainees didn’t get the GCSEs they needed to go to college, so we act as a stepping stone to further education or an apprenticeship.
Charley said: “I’d planned to follow my brothers into the army, but then the opportunity at Chesterfield FC Community Trust came up. I love working with kids and I’m looking forward to building a career in coaching.”
We also help secure work placements for trainees. One wanted to get into the funeral industry so we got her a placement with Co-operative Funeral Care. Charley showed an interest sport and working with young people, so she was a perfect fit for placing in our coaching team.”
First Taste: bridging The Trust’s Spireites Active for Life programme aims to divide improve the mental the generational 8
wellbeing of people with serious mental illness by integrating physical activities with sessions to build self-esteem and develop coping strategies.
The feedback from this young person says it all
Above: The Football for Life team receiving their trophies from Chesterfield FC first team on World Mental Health Day
Scott said: “We provide a safe environment for people to start playing sports, at a pace which suits them, so for example, we start with ‘walking football’.”
Animal care is integral to learning at Turner Farm Young people are referred to the programme by Child and Adult Mental Health Service (CAMHS) and are likely to struggle with low mood and anxiety, have experienced bullying and be isolated.
Florence, 10 years with xxxxx Florence, 10 , have showsfree Sandra, 91 some wildgym flowers Participants access to the at
The Hub three months after they have completed the programme and can join the Trust’s community Football for Life team to help them maintain a healthy lifestyle.
Animal care is integral to learning at Turner Farm
Sessions involve playing sports, as well as sessions on healthy life choices, managing anxiety and resilience.
Scott described the life-changing impact of Active for Life and its substance misuse recovery programme, A Spire Right: “One participant had been considering ending his life and had been drinking heavily. By the end of the programme he was off the booze and looking forward to the future.”
The aim is to provide the young people with a safe non-clinical environment to discuss issues affecting them, set their own goals and develop strategies to achieve them. Animal is integral learning at Turner Drcare Anna Lundto Consultant ChildFarm and
Adolescent Psychiatrist who is helping to deliver the programme said: “The programme will offer our patients additional support alongside their psychological treatment. It will give them the chance to get out, have fun and build their resilience in a supportive environment.”
The Trust are now working with the Chesterfield Child and Adult Mental Health Services (CAMHS) to deliver a new eightweek programme, Safety Nets, aimed at 1418 year olds. Funding has been provided by the Chesterfield Royal Hospital Charity to deliver the programme, which will take place after school at The Hub. 9
To find out more about Chesterfield FC Community Trust visit spireitestrust.org.uk
Top tips for optimum wellbeing at work People who are drawn to the third sector tend to be rescuers – often getting a sense of wellbeing and self worth from helping others. While it’s one of the reasons you are good at your job, it can also come with the risk of burnout if you don’t look after youself. Here are some ways you can make sure that you stay well at work: 1. Pay attention to how busy you are. Being too busy is counterproductive and is often a strategy to avoid dealing with other difficulties in life. Take a step back and notice your mood. How does it feel when you take a break?
2. Lone working and spending a lot of time at a computer, or on the phone can affect mental wellbeing. Make sure you take time to meet people in person and seek out opportunities to have a break from being at your desk. 3. Make space for downtime at work and at home. There's a pressure to be present online 24/7, in addition to the dopamine drip of electronic 'likes'. Protect your free time, you need it to recharge. Take regular breaks from the screen, even if its just for a ten-minute walk around the block.
4. If we pay attention to how we experience emotion in the body, often we will notice incongruities. This is because we often say one thing and communicate another. Tension and anxiety ends up stored in the body, and is identifiable in symptoms such as tensed shoulders, feelings of something being stuck in the chest, sitting on the edge of a chair, clenched muscles and tapping feet.
5. If you find yourself feeling tense then step back from what you're doing. Just the simple act of taking a mindful choice about what we do next is enough to alleviate anxiety. Take a long slow breath, holding the breath to the count of three and exhaling, relaxing the muscles in the face, jaw, shoulders and stomach.
Chloe Goddard Mcloughlin is an integrative psychotherapist at Ranmoor Therapy (MBACP) in Sheffield. For details visit www.ranmoortherapy.co.uk 10
"When you wake up in the morning, wake your forgotten and forsaken dreams up as well, wake them up like an insisting rooster!â€? - Mehmet Murat ildandd
Advertise your business here Reach professionals working for charities and in the public sector across Nottinghamshire and Derbyshire For details contact the editor by email: firstname.lastname@example.org
Charley Ofield and Luke Briddon have a kick around at the Proact Stadium as part of Chesterfield FC Community Trust's provision for young people
Volunteer Lynn Jagger helping to make items to sell at the next charity sale for Hope Springs.
Remember this. Hold on to this. This is the only perfection there is, the perfection "When you wake upis inthe theonly morning, your and forsaken of helping others. This thingwake we can do forgotten that has any lasting meaning. dreams as we're well, wake up like another insisting rooster!” This isup why here. them To make each feel safe.” ― Andre Agassi - Mehmet Murat ildandd
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