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Group Brochure & Product Guide

2012


Genuine Solutions Group

The Definition genuine [jen-yoo-in] adj.

solution [suh-loo-shuhn] n.

Possessing the claimed or attributed quality, character or origin; not counterfeit; authentic; real: genuine sympathy; a genuine antique.

The act of solving a problem, question, etc. The situation is approaching solution.

Descended from the original stock; pure in breed. Free from pretense, affectation, or hypocrisy; sincere: a genuine person.

The state of being solved: a problem capable of solution. A particular instance or method of solving; an explanation or answer: The solution is as good as any other.


Genuine Solutions Group

Contents This brochure is split into two sections; a company overview and then a product guide detailing some of the accessory solutions we provide. Management Structure

1

Message from the Chairman

2

Our Values

3

About the Group

4

Awards

5

Group Turnover & Team Growth

6

Company Facts

7

About GSUK

8

Charity Recycling

9

The Scheme

10

Logistics & Support

11

Distribution

12

Product Guide

13


Genuine Solutions Group

Management Structure The management team at the Genuine Solutions Group includes 12 industry professionals with a combined experience of more than 80 years, in areas of technology, logistics, finance and business strategy. The team oversee the day-to-day operations of the group, using their expertise to drive the individual companies forward, encourage growth and generate success.

01


Genuine Solutions Group

Message from the Chairman This year as a group we have enjoyed rapid growth across each of our operations. This growth has come at a time of market uncertainty and demonstrates the effects of a commitment to proactive working and the benefits of effective strategy across the board. We have placed focus on new markets and manufacturer partnerships, increasing our supply chain with the aim of providing our customers with an unparalleled range of products, exceptional availability and keen pricing. Alongside this, we have increased our international penetration to more than 32 locations worldwide, with an emphasis on creating local relationships in terms of specific product ranges, multi-lingual communications and impressive lead times across time zones and continents. Our reward for these efforts came in the form of a milestone achievement for the group, when in May 2011 we received the Queen’s Award for Enterprise 2011 International Trade, an honour bestowed upon those companies who demonstrate excellence and are at the pinnacle of UK business. It was a huge achievement for us, and one that we are proud to display as a badge of trust and reputation both in the UK and internationally. Our ethical business practices continue through GSUK and our charity arm, Recyclewise. GSUK continues to attract attention from some of the industries biggest names, and currently works with each of the UK mobile networks, several manufacturers and retail chains. Its operations have now spread into Europe and we are able to demonstrate both a strong turnover and impressive environmental performance figures. Last year GSUK diverted more than 200 tonnes of product from landfill sites, processing over 2.5m units and reduced it’s CO2 emissions by 27%. Recyclewise has continued to perform strongly, actively supporting 25 UK charities and providing returns that far exceed expectations. Our successful roll out with the national charity Scope has included over 200 retail outlets and has consistently returned them between 300% more funding than their previous provider. The successes above are largely attributed to the dedication and quality of the people behind them as well as an empowering leadership ethos across the entire organisation, allowing them to grow and develop, cultivating ideas and encouraging innovation. We thank all of our colleagues for their hard work and dedication. Most importantly, however, we would like to thank you, our customers, for your continued support and re-iterate our commitment to providing the highest levels of service at all times. Yours sincerely,

Mr R Mills Chairman, Genuine Solutions Group Plc

02


Genuine Solutions Group

Our Values

“

The success of the Genuine

enable us to operate as a dynamic, pro-

Solutions Group is attributed to a team

active organisation that has continued to

of talented individuals and the hard work

demonstrate exceptional levels of

they put in everyday. Right through the

year-on-year growth since conception.

03

and innovation, and it is these qualities

Christian McBride

being regularly brought to the table that

CEO

“

company we promote forward-thinking


Genuine Solutions Group

About the Group Genuine Solutions Group Plc’s team of directors possess over 80 years of industry experience between them and are well placed to oversee the group’s activities, driving each company forwards while maintaining the core principals of both social and environmental responsibilities. Genuine Solutions Ltd. provides international mobile phone accessory distribution to more than 800 customers in 32 international locations, accounting for approximately two thirds of the groups £100m turnover. The primary focus is to provide customers with accessory solutions across all the major manufacturers, as well as third party and trade partner solutions, stocking in excess of 2000 product lines, and focussing on competitive price-points and instant availability. Genuine Solutions has received several accolades, including listings in the Sunday Times Fast Track and International Track ranking tables for the last 3 years, as well as industry commendations and a Queen’s Award for Enterprise. Genuine Solutions UK provides environmental recovery solutions, including reverse logistics, stock re-processing, and recycling. The operation runs under strict legislative guidelines, including an Environmental Management System set out by our ISO 14001 certification, WEEE directives and the Environment Agency. Genuine Solutions UK offers solutions both in-house and offsite, with several large bluechip names as clients. In 2011, Genuine Solutions UK was awarded a Green Apple Environmental Award, and in 2012 was awarded the status of Green Hero by the Green Organisation for its sustainable business practice.

2006

Founded as a UK mobile phone accessory distributor.

2007

Genuine Solutions International was formed.

2008

GSUK brought environmental stock disposal to the industry.

2009

Genuine Solutions receive first listing in Fast Track 100.

2010

Genuine Solutions receive first listing in International Track 100.

2011

Received the prestigious Queen’s Award for Enterprise.

04


Genuine Solutions Group

Awards Our success has also generated various awards and commendations that we are proud to have received, and further demonstrate our commitment and efforts as a group. These include industry commendations, environmental accolades and prestigious awards from nationally recognised bodies. A selection of these are detailed below.

05


Group Turnover The turnover chart below outlines the growth of the group as a whole from conception, demonstrating the high levels of success we have achieved to date. Our projected group turnover for 2012 stands at £125m, a 16% growth on 2011, which we aim to achieve through the expansion of our operations both in the UK and abroad.

£120.0m

£105.0m

£90.0m

£75.0m

£60.0m

£45.0m

£30.0m

£15m

£0m 2006

2007

2008

2009

2010

2011

2012 (January)

Team Growth The chart below demonstrates both our staffing numbers and our staff retention. We put a strong emphasis on staff safety, wellbeing, inclusion and development, ensuring we retain and grow our staff and their skillsets. Staff Turnover for the period (%).

Current Apprentices 2.

72

75

78

2011

2012

64

Number of Employees

2006 0% 2007 5% 2008 10% 2009 10% 2010 1.5% 2011 0% 2012 0% (Feb)

80

60 42

40

20

20 12 0 2006

2007

2008

2009

2010

(January)

06


Genuine Solutions UK

Company Facts Since conception, GSUK has recovered more than 8 million mobile phone accessories.

GSUK holds 10 environmental accreditations, one of the most highly accredited recovery operations in the industry.

That amounts to almost 200 tonnes of waste diverted from landfill every year.

GSUK offer environmentally focussed, endof-life recovery solutions for 30 blue-chip partners, including every UK mobile network.

GSUK recycle more than 1500 miles of waste cable from chargers and handsets each year - enough to tightrope walk from London to Moscow.

07

In 2011 GSUK received a Green Apple Award at the Houses of Parliament and Green Hero status was awarded in 2012.


Genuine Solutions UK

“

About GSUK Our knowledge of the industry and

the products we deal with have helped us to provide a real end-of-life disposal solution that not only protects our environment,

“

but provides real revenue returns for our customers.

Ewan Fraser Sales and Commercial Director

GSUK has been formed to focus on providing social and environmental solutions to the mobile industry and beyond. As an industry it is pivotal that we do all we can to prevent the harmful effects of our business activities from damaging the environment, and with the current WEEE directive and Global Warming issues, there has never been a keener time for businesses in this arena to make social responsibility a key part of their business activity. To this end, GSUK provide help in the main areas of business activities that are associated with the processes surrounding stock disposal and waste reduction... Non RTV Stock Lines. 14 Day Returns. Excess Stock Management. End-of-life / Disposals. Damaged Stock. Recycling. Waste Disposal.

Our specially designed operations not only deal with these areas in an environmentally friendly manner, but offer the highest possible revenue returns for re-processed stock lines, making it not just an ethical decision, but a practical and economical one as well.

08


Recylcewise

Charity Recycling Recyclewise is a division of Genuine Solutions UK, setup to facilitate the recycling of mobile phone handsets for charities and charitable organisations, using the same environmentally aware processes as followed in accessory recovery, and returning on average more than 70% of the handsets value to the charities concerned. Offered in the form of a handset take-back scheme, the charities receive a fully managed service, including account handling, full

9

marketing support in the form of collateral, Freepost envelopes and container collections from their corporate supporters. Now in its second year, Recyclewise provides 25 charities and organisations with a complete take-back solution. These include the Duke of Edinburgh’s Award, Scope, The Childrens Trust and Sports Aid. To find out more about Recyclewise, please visit us online at www.recyclewise.tv


Recylcewise

The Scheme The Recyclewise take-back scheme is a fully working operation that collects, refurbishes and redistributes old and damaged mobile phone handsets. The money raised through the redistribution of these handsets provides charities with much needed, regular donations, helping them to carry on the good work they do on a daily basis. The scheme is available to any charitable organisation, allowing them to offer their supporters and the wider community a chance to donate by handing in old mobile phones. In the UK alone there are an estimated 90 million handsets lying broken or unused in drawers and cupboards. The publicity and ease of schemes available to recycle mobile phones has made it a popular way to raise funds. The Recyclewise scheme offers a sustainable source of fundraising, and one that is fully managed from start to finish. The ease of implementation allows supporters the chance to donate without putting their hands in their pockets each time they do so. The recycling of mobile phones also has a huge benefit to the environment, preventing handsets from going to landfill, and reuse reduces the demand for the manufacture of new units, which reduces the consumption of resources and factory emissions.

10


Genuine Solutions Ltd

Logistics & Support Genuine Solutions warehousing facilities totals over 30,000 sq ft, and features in-house HGV goods transportation with licensed operators. Each warehouse is purpose designed, staffed by a minimum of twelve operators. Each premises and operation is certified to ISO 9001 and ISO 14001 standards and operates under the tight controls laid out by those quality standards, our environmental

11

management system and guidelines from accrediting organisations such as the British Safety Council. Next working day delivery is offered across most of Europe and a hassle-free, reference allocated returns procedure has been put in place to help our customers buy with the upmost confidence.


Genuine Solutions

“

Distribution We have as a company, realised

great achievements through team focused perseverance and ambitious drive in today’s competitive markets. Initial goals have

“

been met and exceeded and now we can continue to expand our reputation. Bav Majithia Managing Director

Genuine Solutions have been distributing accessories to independent dealers and distributors for over 6 years and in that time has seen a documented sales growth of 154% a year. Stocking over 2,000 product lines from all the major manufacturers with access to varying grades of stock, Genuine Solutions provide accessory solutions to over 800 customers in the UK and Internationally. Genuine Solutions Surrey headquarters is home to over 20 account managers, 40 logistics staff and is spread over 3 industrial units. Surrey is also home to an international, multi-lingual sales team. Every Genuine Solutions customer is assigned their own dedicated account manager, whose role is to understand each individual business and service their individual requirements. Each account manager is an expert in their field, with excellent levels of product knowledge, enabling them to offer the best possible advice to their customers. Account managers are supported with market intelligence information, a product index to supply information such as accessory compatibility and alternative solutions, as well as an unmatched product range with instant availability and next day delivery across the UK and most of Europe.

12


Genuine Solutions Ltd

Product Guide Partnerships

I

Handsfree Kits

VII

II

Handset Enhancements

VIII

Venom III

Housings and Fascias

IX

Batteries and Chargers

IV

Memory and Data

X

Bluetooth Headsets

V

Manufacturers

XI

Car Kits an Visor Kits

VI

Sennheiser


Genuine Solutions Ltd

“

Partnerships Genuine Solutions actively works

with third party manufacturers, bringing a diverse array of accessories into the market. Partnering with third party manufacturers

“

provides the opportunity to offer our dealer community affordable alternatives. Alex McBride

Genuine Solutions offers an accessory range that covers over 2,000 product lines, past and present from every major manufacturer within the mobile phone accessory market place, with a large majority of these lines available as either blistered or bulk stock, each in varying grades that include new, Grade A and 14 Day. This dedication to stock ranges and levels allows for both competitive pricing and instant availability.

Sales Director

I


Genuine Solutions are an official distributor for Sennheiser, a manufacturer synonymous with the highest quality in audio devices as well as a reputation for producing some of the best headphones and handsfree kits available today. Below are some examples of the range available.

II

MX365 Available in 4 trendy colours to match your style while enjoying a powerful, bass-driven sound performance. The MX365 are meant to be heard and seen!

MM400 State-of-the-art Stereo Bluetooth速 headset for multimedia mobile phones. You can switch between calls and music delivered in superb stereo sound.

HD201 Closed, dynamic stereo headphones, featuring powerful sound reproduction, good attenuation of ambient noise and outstanding wearing comfort.

CX300 Precision The CX300 Precision ear-canal phones offer a powerful, bass-driven stereo sound with greater clarity and improved dynamics.

PMX680i The PMX 680i Sports headset is not only lightweight and sturdy, but also stays extremely secure in your ears while you run or work out in the gym.

PX360 Great sound with a timeless design, offering excellent sound reproduction while their closed, circumaural design effectively blocks out ambient noise.


Genuine Solutions are an official distributor for Venom, a name associated with high-end smartphone cases and accessories. Below are some examples of the range available.

Blackberry Curve Metallic Armour Shell Case Store and protect your Blackberry Curve 8520/9300 with this stylish Armour Shell with a shimmering metallic finish. Available in a variety of colours.

iPhone 4/4S Armour Shell Case Slim & light highly protective shell. Protects without bulking the size of your iPhone 4 / 4S. High quality polycarbonate case available in a variety of colours.

iPhone 4/4S Armour Shell Retro Union Jack Case Store and protect your phone with this iconic retro union jack design. Features a camera hole so you don’t have to remove your phone from the case

iPhone 4 / 4S Leather Flip & Talk Case Store and protect your iPhone 4 / 4S with the stylish Flip & Talk case. Flip front opening for quick and easy access to all your phone functions.

BlackBerry Curve Rubber Shell Case Store and Protect your phone with this stylish Armour Shell in a silky soft finish. A simple clip on design and allows access to all your functions.

Touch Screen Stylus A pack of 2 stylus pens, that give you extra comfort and improved grip over your standard stylus.

III


Product Guide

Batteries and Chargers

IV

Nokia AC-16X and CA-185CD Charge, sync or transfer data to your device with this beautifully simple USB charger that comes with a detachable data cable.

Nokia BV-5JW 3.7V 1450mAh Li-Ion battery performance, 7h to 11h of talk time, from 16 to 19 days of standby, 4.5h of video playback and up to 48h of music play back.

BlackBerry HDW-29714-001 Use this ultra compact and convenient USB-based adapter to charge your mobile phone on the road or whenever it’s not connected to a computer.

BlackBerry JM1 The JM1 battery has been manufactured using only the highest quality cells and provides over 400 hours of standby time.

Apple MB706B/A Keep your iPhone or iPod fully charged with the compact Apple MB706B/A USB Power Adapter. Plug it straight into an electrical mains outlet to begin.

Samsung EB-F1A2GBU For the Samsung Galaxy S2 / Galaxy S II GT-i9100 smartphone, this 3.7v Li-Polymer cell provides reliable and long lasting power to your device.


Product Guide

Bluetooth Headsets

Jabra WAVE The Jabra WAVE is slim and exceptionally comfortable. A more advanced version of the classic behind-the-ear style, it can be worn with ease all day.

Jabra STONE2 The Jabra STONE2 Bluetooth headset takes the incredible ease-of-use of the original STONE to exciting new levels.

Nokia J Enjoy effortless call handling and superior sound quality with this beautifully crafted, award-winning headset.

Nokia BH-219 Make an instant connection with NFC. Connect quickly to two phones at the same time with this sleek, NFC-enabled headset.

BlackBerry HS500 From one-touch calling to automatic volume control, it’s easy to make the most of your time, even while your hands are full.

BlackBerry HS700 Simply turn on the headset and it talks to you, guiding you through set up. Then enjoy a truly hands-free experience on your BlackBerryÂŽ device.

V


Product Guide

Car Kits and Visor Kits

VI

Motorola TK30 A premium, pro-install hands-free Bluetooth car kit that is made for iPod/iPhone. Offers phonebook download and advanced multipoint functionality.

Supertooth HD The SuperTooth HD is a Bluetooth speakerphone requiring no installation. It is two to three times more powerful than any other speakerphone.

THB System 9 By using a THB System 9 cradle you not only get a specific cradle to secure and charge your device, but a connection to an external antenna on the vehicle.

Supertooth Buddy The SuperTooth Buddy can simultaneously connect to two Bluetooth devices. You can use any two phones with a single hands-free car kit.

Nokia CK-200 Connect simultaneously to both your personal and business phones in the car. Switch between them easily with a single click and stay organised.

Nokia HF-510 The Nokia HF-510 features a built in display and easy to use shortcut keys to help you keep in touch while in your car.


Product Guide

Handsfree Kits

Nokia WH-930 Purity HD The ultimate mobile audio experience. Indulge in outstanding audio with this premium HD headset from Nokia and Monster.

Nokia WH-920 Purity In-Ear High performance in-ear style. Experience amazing audio with this premium in-ear headset from Nokia and Monster.

Apple MB770G/A The Apple Earphones with remote and mic have all the performance and comfort of the acclaimed Apple iPod earphones with convenient buttons.

HTC RC E190 HTC RC E190 with Music Remote Control. The Music Remote Control lets you easily answer and make calls and play back your music.

BlackBerry HDW-24529-001 Lightweight and comfortable, the BlackBerry Stereo Headset is designed to cut out wind and background noise to ensure great sound quality.

Sony Ericsson LiveSound™ hi-fi headset Flat tangle-free cables, LiveKey™ app control, remote on-cable music and call-handling. These sleek stereo headphones were engineered for music.

VII


Product Guide

Handset Enhancements

VIII

Nokia Play 360° Play your music in rich, 360-degree sound wherever you are with this wireless speaker. Ability to pair with another Nokia Play 360°.

Nokia MD-310 Revitalise your home stereo with mobile music. Play music from your phone on your home stereo system with this Bluetooth audio receiver.

Sony Ericsson MS430 Slip the MS430 into your pocket, and hit the road. Connect the MS430 to your mobile, and enjoy your favourite music or watch your videos.

Sony Ericsson MS450 Rock out. Let loose. Break free, with the MS450. In the park, at the beach or even at work. Ultra-small, ultra-sleek, and delivers rich stereo sound.

Apple TV Rent HD movies, play YouTube and Vimeo videos, enjoy your music and photos from iCloud. AirPlay streaming from your iOS devices.

Apple iPhone 4 / 4S Charging Dock Charge and sync your iPhone 4 or iPhone 4S with the iPhone 4 Dock. Your iPhone sits upright in the dock as it syncs or charges, so it’s perfect for a desk.


Product Guide

Housings and Fascias

BlackBerry 9900 Housing Genuine replacement housing for the BlackBerry 9900 ensures a guaranteed fit for refurbishments and repairs.

BlackBerry 9860 Housing Genuine replacement housing for Blackberry 9860, designed for refurbishing any broken, damaged or faulty housings.

Apple iPhone Housing Original Apple housings for iPhone 3GS, iPhone 4 and iPhone 4S. Available in both white and black versions.

Nokia Lumia 900 Housing Original Nokia Lumia 900 housing, made of high quality material which is durable enough for long time use.

Samsung S II Housing Original, full housing faceplate covers for Samsung I9100 Galaxy S II / 2. Quality material and premium craftsmanship.

Sony Ericsson Xperia™ Active Housing Original Sony Ericsson Xperia™ Active replacement housing ensures a perfect fit for refurbishments and repairs.

IX


Product Guide

Memory and Data

X

Apple Data Cable MA591G/A This USB 2.0 cable connects your iPhone or iPod to your computer’s USB port for efficient syncing and charging or to the Apple USB Power Adapter.

Nokia CA-53 USB Data Cable Original Genuine Nokia CA-53 USB Data Cable High quality build to ensure stable data transfer. Supports up to USB 2.0 high speed transfers.

SanDisk Micro SD Memory Card This tiny SanDisk transflash Micro SD memory card is perfect for storing photos, music and video. Available in a range of sizes up to 32GB.

SanDisk Micro SDXC Memory Card Get faster performance and maximum storage for photos, apps and Full HD† video on your mobile. Available in a range of sizes up to 64GB.

SanDisk Memory Stick Pro Duo Turn your PSP (PlayStation Portable) into a fullyloaded multimedia entertainment device. Available in a range of sizes up to 8GB.

SanDisk SD Memory Card When speed really matters, serious photographers choose SanDisk Ultra SD. So fast, you’ll never miss a shot. Available in a range of sizes up to 32GB.

IX


Product Guide

Manufacturers Genuine Solutions offer a large range of products from each of the major mobile phone and mobile phone accessory manufacturers, as well as from companies that operate outside of the industry, but produce a range of products for dedicated cellular use.

XI


Genuine Solutions Group Plc Tel: +44 (0)20 3177 0100 Fax +44 (0)20 3177 0029 www.gsgplc.co.uk


Group Brochure & Product Guide