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DESKCENTER USA IT MANAGEMENT SOLUTIONS

www.deskcenter.com


WHY DO YOU NEED TO CONSIDER A LIFECYCLE AND IT MANAGEMENT SOFTWARE?

IT SAVES UP TO 55% OF THE 3-YEAR COST OF MANAGING YOUR IT SYSTEMS (examples slide 3, ROI savings chart slide 22 )

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EXAMPLES:

Total Cost of Ownership

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$5,269

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$4,650

$3,413


WHAT ARE THE LEADING TECHNOLOGY RESEARCH AND CONSULTING COMPANIES SAYING ABOUT IMPLEMENTING ONLY ASSET MANAGEMENT ALONE?

• Gartner, Forester, Experton, KPMG and others say by using Software Asset Management alone, YEARLY SOFTWARE COSTS ARE REDUCED UP T0 30%.

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WHY DESKCENTER?

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ABOUT US

More than 40 years experience in IT LifeCycle and Infrastructure Management Services More than 30 years of IT Management experience More than 1,200 customers

Products DeskCenter速 Management Suite 20 Applications

900,000 systems under management Privately owned

Consulting Based in Long Beach, NY Founded in 2008

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Implementation Consulting After-Sales Support


THE POWER OF ONE!

One Database. One Dashboard. Built from the ground up.

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OVERVIEW: DESKCENTER MANAGEMENT SUITE

Inventory

Users and Assets, SNMP

WMI, IP

Active Directory, LDAP

Realtime System Management

Active Scripting Toolbox

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Remote Screen

Quickscripts

Document InstantManagement Scan

OLE

Integrated

Asset Technical Management

Financial


OVERVIEW: DESKCENTER MANAGEMENT SUITE

OS Deployment

Unattended or Image

From NT to Windows 2008 R2 SP1

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Software Deployment

Software rules, Bandwith Management

Deployment MSI, XenAPP

ThinAPP

Interfaces

XML, HTML

Reporting

Reportexplorer

Excel, Script, Outlook

POP3, IMAP, LDAP

Reportdesigner

Automated Reporting

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OVERVIEW: DESKCENTER MANAGEMENT SUITE

DeskCenter

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User Help Desk

Easy-touse

Self Service Ticketing

Trouble Shooting

DeskCenter CTI

Integrate local TAPI in your helpdesk

Reporting

Provide better service

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SelfService Portal

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Report designer

Incident management

Report explorer

Automated Reporting


OVERVIEW: DESKCENTER MANAGEMENT SUITE

SAM DNA / plus : Microsoftt approved Software

Asset Management for more than 9,000 products with 900,000 variations.

Energy Management: Go Green! Save energy with automatic PC shutdowns (200 computers saves approximately $16,000 a year).

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CUSTOMERS

AND MORE!

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THE DESKCENTER USP

The only all-in-one solution for your IT Management – no OEM products, all developed in-house by skilled software engineers from DeskCenter Small Footprint Reporting throughout the whole IT service process All data resides in a single database. You can run any technical & financial report Perfect support during easy installation and thereafter

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THE DESKCENTER ADDITIONAL VALUE ADDED

Six different inventory methods The modular solution – customized and configured to your specific needs Needs lowest infrastructure ressources – no separate server; no active directory.

Integrates seamlessly into existing systems SAM and inventory without agent – no interferences with existing systems Easy data exchange (e.g. SAP)

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HIGHLIGHTS: INVENTORY WITH OR WITHOUT AGENT

Inventory with the DeskCenter Management Service

Instant onDemand Inventory

Offline Inventory with DeskCenter速 One-Step Inventory Inventory with DeskCenter速 SDIAgent

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Script Inventory (Logon-Script)


HIGHLIGHTS: SOFTWARE ASSET MANAGEMENT

Save up to 30% on your software per user – right NOW! Largest Software-Recognition Database worldwide Recognizes more than 900,000 software assets! FREE update to your software if not discovered! SAM Solutions recommended by Microsoft Upgrade and Downgrade rights Perfect for managing virtualized or cloud software Covers complex situations like User-CALs, CPI Licenses etc.

Intelligent traffic-lights support your process Application Metering Supports harvesting of licenses and repurposing 16

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HIGHLIGHTS: SOFTWARE DEPLOYMENT

Use the industry standard: MSI

Deploy MSI files, Executables and virtualized Software.

We replace the WSUS-Server – Patch Management included Deploy any OS – from Windows NT to Windows 7 SP 1

Integrate your drivers

DeskCenter is perfect for Windows 7 migrations

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HIGHLIGHTS: HELPDESK Open Tickets via Web, Phone or Email

Knowledge-Base Easy to use – Rich Formatting User-friendly Email notifications SLA Management Multiple Projects Costcenter – Billing of time and material

Robust enough to support 1,000s of open tickets Use the self-service portal to reduce your cost

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PRICING – LEADING ROI IN THE INDUSTRY

• BASIC PACKAGE

• SAM PACKAGE

Define your modules:

• DEPLOYMENT PACKAGE • ENTERPRISE PACKAGE

Best price and value prosposition in the market 19

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SERVICES

Implement

• • • •

Process Design Installations Customizing Individual Reporting • Scripting

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Training

• Training Onsite • Training ITAM • Training Deployment • Training Helpdesk • Training Reporting

Maintenance/ Support

• Maintenance contract includes updates and upgrades • Support Standard: Web, Email, Phon • Support Premium • Upgrade to our premium support level


GO GREEN – IT PAYS!

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ROI SAVINGS CALCULATION OF A TYPICAL INSTALLATION ROI calculation based on typical 250 seat installation of Enterprise package including all 20 apps, 3 year Maintanance, Professional Installation Services and Training. ROI in this case is 5 months.

ROI SAVINGS 53,400

TOTAL SAVINGS

Admin production savings

SW License Savings ($90 per)

Energy costs savings

14,400

160,200

43,200

22,500

16,500

0.00

67,500

49,500

50,000.00

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100,000.00

Year 3

150,000.00

200,000.00

250,000.00


ROI SAVINGS: WHERE DO YOU NEED TO SAVE MONEY?

Talk to us about your pain points. Review our IT Management and Lifecycle Suite during a no-obligation demonstration. Let‘s talk about your current budget and where this ROI will be the most valuable. We‘ll work out a customized price structure so you can have a compliant, transparent IT Department while realizing significant savings and peace of mind for years to come.

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DESKCENTER

For a customized demo to your specific needs or a free price quote Contact: (516) 442-1508 Marc – marc.kirsner@deskcenterusa.com Jacqueline – jacqueline.muratore@deskcenterusa.com Valerie – valerie.pesce@deskcenterusa.com

DESKCENTER IT MANAGEMENT SUITE: Beyond Your Expectations.

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Thank you for your interest in DeskCenter USA Inc.

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DESKCENTER USA IT MANAGEMENT SOLUTIONS  
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