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HiCommand速 QoS for Oracle

Partner Beyond Technology

HiCommand® QoS for Oracle HiCommand QoS for Oracle ensures satisfaction of service-level requirements for Oracle-based applications by identifying in real time how storage infrastructure performance, capacity, and availability impact Oracle. HiCommand QoS for Oracle Software— Real-time Management for Increased Application Uptime Managing the performance and availability of Oracle applications has been labor-intensive and inefficient because no single tool monitored the entire path from database to disk system. HiCommand® QoS for Oracle extends the HiCommand® Storage Services Manager’s integrated SAN, storage resource, and storage operations management capabilities inside Oracle databases. It auto-discovers your Oracle application infrastructure, charting the dependencies of Oracle tablespaces on hosts, host bus adapters (HBAs), SAN switches, and disk systems. By drilling down from Oracle performance and availability issues to the underlying cause and issuing alerts when storage infrastructure changes impact Oracle, QoS for Oracle helps administrators satisfy service-level requirements, respond more efficiently to help-desk calls, increase application uptime, and plan for effective disaster recovery. QoS for Oracle delivers all the topology, configuration, capacity, and performance information relevant to Oracle right to your fingertips. AppExplorer provides the application perspective, showing you only Oracle events on the server you are pointing to, eliminating the need to weed through hundreds of events that aren’t pertinent. When “Oracle-is-slow” calls come in, you can quickly identify performance bottlenecks and reduce contention for overutilized infrastructure resources. When a storage infrastructure failure event occurs, you instantly know the impact on applications and their users and can react appropriately. When you need to proactively plan for future performance and capacity demands, QoS for Oracle extrapolates for you based on historical data. Dependency information helps you plan maintenance or disaster recovery routines to minimize application downtime.

Broad Heterogeneous Device Support QoS for Oracle can manage virtually any storage infrastructure that supports Oracle. It is built on CIM, Web-Based Enterprise Management (WBEM), and SMI-S industry standards for heterogeneous storage network management. Implementation of these standards allows QoS for Oracle to provide broad support for multi-vendor storage infrastructures and ensure that existing investments in both management solutions and storage hardware are protected.

Business Benefits Increase Application Availability : : Reduce or eliminate application downtime from storage infrastructure maintenance.

: : Speed recovery after storage infrastructure events impact availability.

: : Resolve issues before an outage occurs. Ensure Oracle Application Performance : : Quickly react to and help resolve Oracle performance issues. Improve Administrative Efficiency : : Reduce time spent correlating information from various domain-specific, performance-monitoring applications.

: : Minimize the need to confer with database, network, and system administrators to troubleshoot and resolve problems.

: : Speed response to events that impact Oracle performance and availability.

: : Enable administrators to automatically discover and manage their entire Oracle environment from a centralized management utility.

Reduce Operational and Capital Costs : : Support multi-vendor storage environments to ensure that existing storage investments are protected and to minimize vendor lock-in.

: : Identify unused or wasted storage capacity that can be reallocated to defer additional capital investments.

Feature Highlights Auto-discovery and Topology Rendering : : Auto-discovers the Oracle application infrastructure and maps the entire path from the tablespace down through the file system, host, HBA, and SAN switch to the disk array. Unique visualization provides the ability to zoom in and out from the application down to individual device details. Navigation of this information in context is vital to correlating results of individual actions to their impact on the overall environment.

Dependency Management : : Automatically identifies multi-level dependencies between Oracle applications and the SAN infrastructure, enabling administrators to see which database instances and tablespaces will be affected by planned or unplanned downtime. Dependency data also guides which resources to bring on-line first to ensure a prioritized return-to-service for critical Oracle users/departments after an unplanned outage.

Real-time Performance Management : : Monitoring performance from an application object level through the SAN fabric to individual storage systems. Each type of supported element has multiple predefined performance views that provide real-time monitoring. Historical trends are extrapolated to forecast performance demands.

Capacity Planning : : Auto-discovers, monitors, and analyzes capacity utilization to allow administrators to conduct proactive capacity planning. Historical trends are extrapolated to forecast capacity demands and constraints—increasing service levels and decreasing capital expenses.

Policy-based Automation : : Threshold-based management utilizing the HiCommand Storage Services Manager policy engine allows automatic response to any storage events that may impact Oracle. QoS for Oracle can automatically send e-mail, alert a pager, program, enabling you to ensure the continued availability of your Oracle environment.

Prerequisites HiCommand Storage Services Manager HiCommand Storage Services Manager is HiCommand’s main console, the base upon which QoS for Oracle builds, allowing enterprises to efficiently manage heterogeneous storage networks and optimize storage infrastructures to meet business objectives and manage storage as an application-focused utility.

HiCommand Device Manager Software HiCommand Device Manager software is an optimized platform that can stand alone to centrally manage, configure, and monitor Hitachi storage systems as well as Sun StorEdge 9900 series and T3 storage systems. HiCommand Storage Services Manager software requires Device Manager’s CIM-based interface to access detailed information on both Hitachi and Sun storage systems.

HiCommand Storage Services Manager Quick Start Implementation Service The required HiCommand Storage Services Manager Quick Start Implementation Service helps you with project planning, installation, and configuration of Storage Services Manager.Through a collaborative, hands-on approach, Hitachi Data Systems storage consultants provide knowledge transfer to enable your technical personnel to roll out the software’s capabilities across your enterprise storage environment.

Platform Support For complete platform information, visit

Complementary Solutions HiCommand QoS for Microsoft Exchange HiCommand QoS for Microsoft Exchange extends HiCommand’s integrated SAN management, storage resource management, and storage operations management capabilities inside Microsoft Exchange, enabling higher availability and better performance of messaging and collaboration applications. HiCommand QoS for File Servers HiCommand QoS for File Servers seamlessly integrates traditional storage resource management file scanning and reporting capabilities with active SAN management features to deliver end-to-end capacity, performance, and user consumption management solutions for file servers. HiCommand Chargeback HiCommand Chargeback provides powerful asset management and business unit chargeback capabilities, enabling organizations to align

their storage infrastructures with business objectives and manage storage as an internal utility. HiCommand Path Provisioning HiCommand Path Provisioning automates the end-to-end provisioning of hosts, SAN switches, and disk systems, which speeds new application deployment and ensures that mission-critical applications always have the storage resources they need. HiCommand Tuning Manager Software HiCommand Tuning Manager software provides enhanced performance monitoring and reporting for Hitachi storage systems, with a focus on the application.

Hitachi Data Systems Corporation Corporate Headquarters 750 Central Expressway Santa Clara, California 95050-2627 U.S.A. Phone: 1 408 970 1000 Asia Pacific and Latin America 750 Central Expressway Santa Clara, California 95050-2627 U.S.A. Phone: 1 408 970 1000 Europe Headquarters Sefton Park Stoke Poges Buckinghamshire SL2 4HD United Kingdom Phone: + 44 (0)1753 618000

Hitachi Data Systems is registered with the U.S. Patent and Trademark Office as a trademark and service mark of Hitachi, Ltd. The Hitachi Data Systems logotype is a trademark and service mark of Hitachi, Ltd. HiCommand is a registered trademark of Hitachi, Ltd. All trade names, trademarks, and service marks used herein are the rightful property of their respective owners. Notice: This document is for informational purposes only, and does not set forth any warranty, express or implied, concerning any equipment or service offered or to be offered by Hitachi Data Systems. This document describes some capabilities that are conditioned on a maintenance contract with Hitachi Data Systems being in effect, and that may be configuration-dependent, and features that may not be currently available. Contact your local Hitachi Data Systems sales office for information on feature and product availability. Hitachi Data Systems sells and licenses its products subject to certain terms and conditions, including limited warranties. To see a copy of these terms and conditions prior to purchase or license, please go to or call your local sales representative to obtain a printed copy. If you purchase or license the product, you are deemed to have accepted these terms and conditions. Š2004 Hitachi Data Systems Corporation. All Rights Reserved. DISK-479-00 February 2004

HiCommand® QoS for Oracle  
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