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ur ers yo t n e t h ne tha on as suc Jacks everyo treat them imple t n i a v h e t s r by: K ure to embe his is s rem r table. Fail n. While t customer y a lw a u e ,a turns on yo re oft n one his. If or ow d puts food candles mo is. Nothing es due to t y n a p h d of h he en er a com your bills an and using to realize t lose branc t r y o f b k v c t r rs ss ad to y pays ing le em no ou wo stome going to co re hen y s, potentiall n be eat ees that se nies have h ain new cu t h o , n y a e m o y a s uld so me emplo vice. Comp ntion and g started. I a ut of the w busine o c t o o e te er ou ls is and y ere are stil customer s ustomer re help you g disclaimer c h ld t e r r u h o u t o ic o log np ve yo tips that c Now that re tha impro off mo uld like to ggest a few kept clean. est u o e r the r e o f you w k, I would s facilities b e n ll the to ee ard, th the w given that a er sets security gu rude. m o t s s a is the our cu ross a s it is with y , whether it y come ac mile when tion a t a c it a n r a e a t sic s to int you s ts to s hmen your like ba of staff our establis ke anything ir call agen muscles in r e b things 7 tips. y a em he smile e e first m xperience in smile can m entres tell t heard. Th ur voice. A y r e are th v low, e c a e o The tron’s The lack of s that call n actually b e tone of y you sound a p t a of th clerk. nd infectiou a smile ca termines th own makes ile. r or a ie de a fr da o sm h use s a c so lou hone, beca outh which irpier while ers will als is e il m h A sm wer the p your m arer and c your custo ns pe of le a a c 10 h f y d s o e n e t h t ou sou l th s o u r e o t y n im s t o face c ically make mile and 9 at .S autom and dreary , tellers d ards, u muffle e g h t y orse, securit lerks, em. Even w and no c , n e t too of oking at th assistance ortant; s. Far n on t lo o imp r t a y withou se or waits omething ur p s o r ar wa y e e s m g dg sto go a f you” pon le in u s c o n w e r a d o o c n t o d ets n sence to ack cupie o talk t with Learn iers tend t tion and g you are oc stion or pre ill be righ s no idea s w h s ue as ue nt, I ne ha ver and and c r asks a q em. Perhap person’s q mome en someo e e h e n fore t h o m t s “ h o le, ing .W dge aiting ut of their p cust e g le c w d im w ffi e le s o r o w a y .A yo ur ckn no one a simply ack er’s mood pting in yo eel as if the uncertaint , e f m u r h o o t n s t e s a s even ging a cu they c them take t from umen assistance, na g a r ging a k. m n in owled te your tas get nt a n e o k v t c e r a e p k le ly a p t n p l a m il c im o e to c ng it w ickly. S how lo agitated qu buy you tim e to becom g enough n lo mind 21st Edition 102

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