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Volume 2, Issue 2


Page 1 Performance Based Certification Testing Free iPhone Development Workshops Page 2 Apple iPhone Application Development Tips & Tricks Page 3 Pandemic Business Continuity Planning Page 4 Social Media

DEPARTMENT CONTACTS Associate Dean Kim Ehlert (262) 691-5242

Administrative Assistant Beverly Germain (262) 691-5437

Pearson VUE & Prometric Testing Centers

Performance Based Certification Testing Certification testing has a long tradition of written scenario paragraphs explaining a problem and expecting the examinee to select the best answer option. Recently the emergence of performance based testing has created a renewed platform for IT professionals to validate their skills. Performance based testing is an approach that requires a test candidate to interact with a real or simulated system. For years Cisco has utilized simulations in a number of their exams to test the abilities of the examinee when configuring routers and switches for different network environments. This approach tests knowledge of configuration and commands but requires an eye for detail. Configurations are not the only skills tested as simulations include troubleshooting scenarios.

The idea of the simulation has now carried across to Microsoft certification exams, specifically those for Server 2008 Active Directory. Exam candidates use their technical skills to perform critical IT tasks in a virtual live environment. Through the use of the simulations candidates can be tested on their problem-solving in a real world environment. The transition from the legacy testing approaches to the simulation environment has allowed employers to put a higher value on candidate exam results by more accurately reflecting skill sets. Exam candidates also gain value from these simulations because they mimic actual job demands. It is no longer as beneficial to cram for certifications with books but rather gain genuine experience to prepare. -Nichole Pirolo, Educational Assistant

Free iPhone Development Workshops WCTC is offering a workshop for anyone interested in learning more about iPhone applications, how they are developed and how they can be used to increase productivity personally and professionally. You will understand why companies are incorporating iPhone applications into their business. During the workshop a complete application will be developed using XCode and Interface Builder. In addition, all course demonstrations will be available online for workshop participants. There is no programming experience required to attend! The first workshop offering will be held on July 9th in the Richard T. Anderson Center. To register visit or for more information, call Jessica at 262.695.6576. 

(262) 695-3409



The Cocoa Touch Framework

Accelerometer Physics

The Objective C Programming

Programming Multitouch

The Model View Controller (MVC) Paradigm


Interface Builder

The iPhone Simulator

Core Animation & Graphic Development

Apple iPhone Application Development

As Steve Jobs delivered his MacWorld keynote address in January of 2007, he said, “Every now and then, you get to work on a revolutionary product. First, the Macintosh and then the iPod.” He was lucky to introduce not one more, but three new revolutionary products – the latest iPod, an innovative phone and an Internet communicator. The best part, he claimed, is that all three products would be combined into one which will be named the “iPhone”. As the presentation continued, Jobs said that the iPhone used software that was at least five years ahead of any phone. The congregation of Apple enthusiasts were all nodding in agreement and grinning in amazement. Apple has indeed revolutionized the industry with a user interface they identified as “multitouch”. Users control the device using only a finger. The user interface on the iPhone is simple to learn and use. Time magazine has called it “the phone that has changed phones forever.”

The next breakthrough announcement from Apple came at the World Wide Developer's Conference in June of 2008. It was at that time that the iPhone OS 2.0 was released including a host of new innovative features and an SDK for developing native iPhone applications. During the same conference the iPhone App Store was also revealed. The iPhone and the App Store have changed the way many people think about software development. Since its inception, over 50,000 applications have appeared on the App Store, and over one billion applications had been downloaded in less than nine months. Anyone can develop and sell applications to thousands, even millions of customers with a minimal investment. Users can create a great application, and Apple takes care of the rest. The company will actively promote applications through various marketing channels and even collect payment. Getting started is as simple as having a development machine and knowledge of the iPhone SDK and development tools. -Jeff Grissom, Instructor

Tips & Tricks Windows Server Update Services (WSUS) is a tool from Microsoft that allows administrators to deploy product updates to computers running Windows operating systems through a console. When client computers cannot be seen in the console, one reason could be duplicate WSUS client IDs. The following commands can help resolve this problem: • • • • • •

Net stop wuauserv REG DELETE “HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate” /v AccountDomainSid /f REG DELETE “HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate” /v PingID /f REG DELETE “HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate” /v SusClientId /f Net start wuauserv Wuauclt /resetauthorization /detectnow

Pandemic Business Continuity Planning Is your business familiar with BCP? A disaster recovery plan (DRP), sometimes referred to as a business continuity plan (BCP) or business process contingency plan (BPCP), describes how an organization is to deal with potential disasters. Just as a disaster is an event that makes the continuation of normal functions impossible, a disaster recovery plan consists of the precautions taken so that the effects of a disaster will be minimized and the organization will be able to either maintain or quickly resume mission-critical functions. Typically, disaster recovery planning involves an analysis of business processes and continuity needs; it may also include a significant focus on disaster prevention. Businesses have been planning for the potential of a bird flu (H5N1) virus outbreak for a number of years. It is now being overshadowed by the new strain of ‘Swine Flu’ or the Influenza A (H1N1) virus. It is so serious that the World Health Organization (WHO) raised their alert level from Phase 4 to Phase 5 which has never occurred before since the inception of WHO’s alert level system in 2005. WHO is telling all countries that they should be immediately activating their respective pandemic preparedness plans – so shouldn’t businesses as well? Businesses should consider adding preparedness for disease outbreaks, like the Swine Flu, in their business contingency planning. The profession of business continuity planners is generally to plan ahead for potential events and to advice management that a majority of businesses have done that planning.

It is the obligation of business leaders to perform due diligence and exercise due care in running its operations even during trying times such as a pandemic. What can your company do? • Develop or revise your crisis management plan so that considerations about a pandemic are immediately made. • Develop a plan for an alternative workforce in the event that a large portion of the usual workforce is impacted by a pandemic. • Plan on how to deal with the emotional impact of such events as death and potential of death on the individual’s family as well as the workforce in general. • Plan on taking special precautions to assess the health of the workforce and potentially plan to turn back infected workers who report for work. • Companies should plan for reduced production or service delivery based on reductions of customer demand, labor force, raw material supply or energy resources needed for operations. • Companies should entertain plans to work cooperatively with other companies to maintain critical business services and ventures in the event that this is necessary. Learn more about these types of plans by attending 150-169 Business Continuity Planning. This course is designed to develop the skills needed for responding to incidents, understanding the impact and planning for disaster recovery scenarios. -Mike Boerschinger, IT Instructor

CHECK OUT TWINBOX If you are a Microsoft Outlook user, you will love this add-in application from TechHit. TwInbox allows users to integrate a powerful Twitter client into

Outlook allowing users to receive, manage, send, and search tweets right from their Outlook screens. Tweets are delivered to custom inboxes – specified by the user and grouped based on sender, topic or categories. A great bonus feature includes graphs of your Twitter usage.

Are You Capitalizing on Social Media to Stay Technically Current? It’s almost impossible these days to open a publication or browser without seeing a reference to one of the key social media technologies of our times – Twitter, FaceBook, or LinkedIn. While there is plenty of curiosity and hype concerning these trendy tools, each social media technology offers a wealth of information and opportunity for knowledge exchange. Setting the hype aside, how can a technology professional utilize these tools to stay on the cutting edge of technology? Today we will focus on one of the newer Social Media technologies – Twitter. What is Twitter? Essentially it is a free social messaging utility for staying connected real-time. Family, friends, coworkers, and professionals can stay connected and communicate through the exchange of short (limited to 140 characters), quick messages – called “tweets”. Twitter accounts have followers – who receive the messages. Messages can be received on cell phones, computers, via IM or on Blackberry devices. As a technical professional – how can Twitter help you network with industry professionals and stay current with technology innovations? Professionals can build their own technical community by searching for people to follow in areas that interest them. Twitter is an excellent source for information gathering and career networking. With the abundance of technical information available in these digital times, Twitter is a quick way to get updates that can alert you to urgent issues (such as security breaches) and emerging technologies.

It also allows technical professionals to stay current in their field, and gain insight from industry leaders. Sharing and posting technical information, career information, helpful links and opinions are the key elements of Twitter. To keep in sync with technology leaders – try following: Microsoft, CISCOsystems, Linux, Ubuntu_linux, mactweeter, appletweets, ifones, and googletutor To learn more about certifications and technical education opportunities – try following: mslearning, CISCOPress, Microsoft_edu, HPacademy To stay on top of current IT threats – try following: securitystuff, panda_security, ciscosecurity, tweet_security, mssecurity To capitalize on the latest tips, tricks and technical news – try following: compnetworking, greentechnology, bbgeeks Follow our very own WCTCInfoTech to find out about: New WCTC degree offerings, business and industry workshops, added course sections, and special VUE/Prometric certification offers In this ever-evolving technology field of industry changes, IT threats, patches, and emerging technologies, we must embrace these new social media tools (such as Twitter) and mold them into productivity tools which enhance our ability to stay current and ahead of our competitors! -Kim Ehlert, Associate Dean

The Wire - July, 2009  
The Wire - July, 2009  

The Business Information Technology Department discusses performance based certification testing, Apple iPhone Application Development, Pand...