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Slumberland First Place: Furniture, Home Decor Slumberland, owned by the Davis family, has been serving the Cedar Valley for 40 years. “We used to be located in Black Hawk Village,” said owner Jon Davis. “We bought the old Mueller’s building on University Avenue in 1995.” Jon grew up in the family business. “It’s not like I remember an official start date or anything,” he said. “I remember running around the store when I was a kid, schlepping things around and delivering furniture as a teenager.” Jon’s father, Dick Davis, opened the Cedar Falls store Dec. 1, 1969. “It was the first Slumberland store outside of the Minneapolis-St. Paul area,” Jon said. Dick Davis began working for corporate Slumberland in Minneapolis and eventually, in 1985, bought the Cedar Falls store and another in Cedar Rapids in 1987. “I ran the Cedar Rapids store for four or five years,” Jon said. The family also owns stores in Dubuque, which they opened in 1997; Baraboo, Wis., which opened in 2006; and Freeport, Ill., which just opened Sept. 26. “The really neat thing is my son has joined the business and runs the Freeport store, so now we have the third generation involved,” Jon said. And Dick, although retired since 1998, still has his hands in the business. “He and my mother live in Baraboo, and he’s in the store every morning vacuuming and harassing the employees, giving them a hard time,” Jon said. Slumberland is a full-line home furnishings and mattress franchise store. “We have the buying power of a 117-store national chain and the customer service of a local-

Dick Davis, right, retired from Slumberland in 1998 but still assists son Jon, left, with the family business. ly-owned family business,” Jon said. “We can be a small, locallyowned business, but we are able to source things from far, far away at prices we wouldn’t be able to provide if we were an independent store. We have the best of both worlds.” Jon credits his business’s success on the store’s associates, who bring more than 200 years of combined service in home furnishings. “Over the years, we have developed a staff of very knowledgeable, loyal, terrific people who really take care of our cus-

tomers,” Jon said. “I work here, and I want it to be fun. I’m lucky to work with the people I do. We have the most knowledgeable, experienced staff in the Cedar Valley.” Besides its Best of the Best recognition, Slumberland was named the 2004 National Multiple Sclerosis Employer of the Year. “We had an employee who had Multiple Sclerosis who nominated us,” Jon said. “It was a unique and meaningful honor.” The Waterloo store also was named 2008 Slumberland Franchise Store of the Year.


“Because we had such a great year last year, we were chosen as one of only five Slumberlands to receive the Tempurepedic Sleep Experience Center,” Jon said. “It’s very cool — computer generated. People should really come in and take a look at it.”

★ 4020 University Ave., Waterloo ★ (319) 235-0155 ★ 10 a.m. to 8 p.m. Monday through Friday, 10 a.m. to 5:30 p.m. Saturday, noon to 5 p.m. Sunday ★







Adult Shoe Store First Place Honorable Mention Honorable Mention

Von Maur Shoe Carnival Thompson Shoes — page 27

Beautician/Barber First Place Honorable Mention Honorable Mention

Lisa King - Hair Biz Salon — page 49 Jessica Rodriguez - KJ & Kompany — page 18 Jessica Wessels - Shampoo

Cheap Eats First Place Honorable Mention Honorable Mention

Steamboat Gardens McDonalds — page 29 Wendy’s

Antique Store First Place Honorable Mention Honorable Mention

Antiques and Stuff Korner Antiques Calico Hen House — page 28

Bike Shop First Place Honorable Mention Honorable Mention

Bike Tech — page 66 Europa Cycle & Ski Scheel’s

Chicken First Place Honorable Mention Honorable Mention

Kentucky Fried Chicken Pizza Ranch Texas Roadhouse

Appetizers First Place Honorable Mention Honorable Mention

Bourbon Street — page 71 Cu Restaurant — page 57 Screaming Eagle — page 65

Book Store First Place Honorable Mention Honorable Mention

The Core — page 35 Barnes & Noble University Book & Supply — page 52

Children’s Clothing First Place Younkers Honorable Mention Von Maur Honorable Mention Target

Appliance Store First Place Honorable Mention Honorable Mention

Sears Smitty’s Tire & Appliance Stanley Appliance — page 45

Bowling Alley First Place Honorable Mention Honorable Mention

Maple Lanes — page 26 Cadillac Lanes Valley Park Lanes — page 26

Children’s Shoe Store First Place Kohls Honorable Mention Von Maur Honorable Mention Shoe Carnival

Art & Frame Shop First Place Honorable Mention Honorable Mention

Heritage Art Gallery & Frame Shop Hobby Lobby Art Store & More

Brake Service First Place Honorable Mention Honorable Mention

L&M Transmissions — page 22 Dan Deery Motors — page 36 Smitty’s Tire & Appliance

Chili First Place Honorable Mention Honorable Mention

Beck’s — page 71 Texas Roadhouse The Other Place

Assisted Living First Place Honorable Mention Honorable Mention

Western Home Communities — page 14 Friendship Village Lakeview Lodge

Bridal Shop First Place Honorable Mention Honorable Mention

An Elegant Affair by Amy Now & Forever Bridal Love and Lace

Chinese First Place Honorable Mention Honorable Mention

Hong Kong Golden China East China

ATV First Place Honorable Mention Honorable Mention

Weber’s Cycle Center, Inc. — page 42 Leer’s Cycle Center — page 26 Myers Polaris — page 43

Business Lunch First Place Honorable Mention Honorable Mention

Cu Restaurant — page 57 Bourbon Street — page 71 Ferrari’s — page 71

Chips and Salsa First Place Honorable Mention Honorable Mention

Carlos O’Kelly’s Chapalas Las Margaritas

Auctioneer First Place Honorable Mention Honorable Mention

Greg Kastli - Kastli Auctions Conrad Doan Chad Shepherd - Chadderbox Auction

Buy a Lawnmower First Place Honorable Mention Honorable Mention

Menards Sears Lowes

Chiropractor First Place Honorable Mention Honorable Mention

Evansdale Chiropractic Clinic Dr. Michael Johnson Blake Wayson, Wayson Family Chiropractic

Auto Body Repair First Place Honorable Mention Honorable Mention

Deery Collision Center — page 31 Iowa Auto Rebuilders Community Motors, Inc. — page 60

Buy Collectibles First Place Honorable Mention Honorable Mention

The Core — page 35 Calico Hen House — page 28 TJ Maxx

Coffee Shop First Place Honorable Mention Honorable Mention

Cup of Joe — page 30 Starbucks Panera Bread — page 64

Auto Dealership First Place Honorable Mention Honorable Mention

Community Motors — page 60 Dan Deery Motors — page 36 C&S Car Company

Buy Video Games First Place Honorable Mention Honorable Mention

Best Buy Game Stop Wal-Mart

Consignment Store First Place Main Street Exchange — page 45 Honorable Mention Goodwill Industries — page 53 Honorable Mention Second Impressions Boutique

Auto Sales Person First Place Honorable Mention Honorable Mention

Ernie Doeden - Bill Colwell Ford — page 26 Todd Jennings — page 28 Tendai Muyengwa — page 18

Carpet Cleaning Service First Place Harris’s Servicemaster Honorable Mention ServPro Carpet Cleaning Honorable Mention Mr. Carpet

Cookies First Place Honorable Mention Honorable Mention

Soho — page 71 Panera Bread — page 64 Subway

Auto Service First Place Honorable Mention Honorable Mention

Car Quest Auto Parts Stores Dan Deery Motors — page 36 Tuffy Auto Service Center

Carpet/Floor Covering First Place Town and Country Home Improvements Honorable Mention Simpson Furniture & Floor Covering — page 8 Honorable Mention Menards

Craft Store First Place Honorable Mention Honorable Mention

Hobby Lobby Bead Happy — page 38 Art Store & More

Bakery First Place Honorable Mention Honorable Mention

Johnson’s Bakery — page 42 Hy-Vee — page 45 Panera Bread — page 64

Catering Service First Place Honorable Mention Honorable Mention

Credit Union First Place Honorable Mention Honorable Mention

Veridian Credit Union — page 24 Cedar Falls Community Credit Union — page 34 Iowa Community Credit Union

Bank Teller First Place Honorable Mention Honorable Mention

Lorelei Williams - CFCCU Sharon Hughes - Iowa Community Credit Union Alissa Ericson - Veridian Credit Union — page 24

Celebrate an Anniversary First Place Cu Restaurant — page 57 Honorable Mention Bourbon Street — page 71 Honorable Mention Ferraris — page 71

Day Care First Place Honorable Mention Honorable Mention

A to Z Learning Center & Day Care — page 48 Community United Child Care Center Kool Kids Child Care, Inc.

Bartender First Place Honorable Mention Honorable Mention

Cody Hashman - Shags Troy York - The Hub — page 30 Abby Henry - Barney’s

Cell Phone Dealer First Place Honorable Mention Honorable Mention

Deli First Place Honorable Mention Honorable Mention

Hy-Vee — page 45 Boardwalk Deli — page 22 Soho Deli — page 71

Barmuda — page 71 Hy-Vee — page 45 Sunrise Catering — page 44

U.S. Cellular — page 58 Next Generation Wireless — page 49 Verizon

Dentist First Place Honorable Mention Honorable Mention

Mark Trunnell — page 26 Dr. Beecher - Kimball & Beecher Dentistry — page 56 Dr. Anne Hennessey - CV Family Dentistry

Full Service Nail Salon First Place LA Nails — page 16 Honorable Mention #1 Nails Honorable Mention Bell Nichol Spalon — page 38

Home Builder First Place Honorable Mention Honorable Mention

Skogman Homes — page 61 Magee Construction Company — page 62 Crandall Construction, Inc. — page 20

Dessert First Place Honorable Mention Honorable Mention

Cu Restaurant — page 57 4 Queens Bourbon Street — page 71

Funeral Home First Place Honorable Mention Honorable Mention

Locke Funeral Home — page 31 Hagarty-Wychoff-Grarup Funeral Service Parrott & Wood Chapel of Memories

Home Décor Store First Place Honorable Mention Honorable Mention

Slumberland — page 2 Simpson Furniture & Floor Covering — page 8 Hobby Lobby

Dinner First Place Honorable Mention Honorable Mention

Cu Restaurant — page 57 Bourbon Street — page 71 Brown Bottle

Furniture Store First Place Honorable Mention Honorable Mention

Slumberland — page 2 Simpson Furniture & Floor Covering — page 8 McGregor’s Furniture

Home Health Agency First Place Iowa Hospice — page 32 Honorable Mention Beacon of Hope Hospice — page 54 Honorable Mention Covenant Home Health

DJ Service First Place Honorable Mention Honorable Mention

Ultimate Entertainment DJ Daze Black Tie Entertainment

Girl’s Night Out First Place Honorable Mention Honorable Mention

The Stuffed Olive — page 71 Screaming Eagle — page 65 Voodoo Lounge — page 71

Hotel/Motel First Place Honorable Mention Honorable Mention

Black Hawk Hotel Isle Casino Hotel Waterloo Country Inn & Suites — page 64

Drive —Up Service First Place Sonic Honorable Mention Applebee’s Honorable Mention Zippy’s

Golf Course First Place Honorable Mention Honorable Mention

Gates Park Golf Course Pheasant Ridge Golf Course Irv Warren Memorial Golf Course

Insurance Agent First Place Honorable Mention Honorable Mention

Monte McCunniff - State Farm Insurance — page 41 Steve Sinnott - Sinnott Agency Chris Fereday - PDCM Insurance — page 48

Electrician First Place Honorable Mention Honorable Mention

Scott’s Electric — page 23 W&J Electric Service, LC — page 38 Stickfort Electric — page 22

Golf Equipment First Place Honorable Mention Honorable Mention

Waterloo Golf Headquarters — page 11 Scheel’s Tee to Green Golf

Jewelry Store First Place Honorable Mention Honorable Mention

Roth Jewelers — page 24 Facets by Susong — page 63 Zales Jewelers

Electronics Store First Place Honorable Mention Honorable Mention

Best Buy Lowes Menards

Golf Instruction First Place Honorable Mention Honorable Mention

Pheasant Ridge Golf Course Irv Warren Memorial Golf Course Centennial Oaks Golf Course

Karaoke First Place Honorable Mention Honorable Mention

End of the Trail Voodoo Lounge — page 71 Beck’s Sports Bar & Grill/Sports Brewery — page 71

Eye Doctor First Place Honorable Mention Honorable Mention

Dr. Anthony Bailey David Neil - EyeCare Associates — page 34 Dr. Mauer - Mauer Eye Center

Greenhouse First Place Honorable Mention Honorable Mention

Petersen & Tietz Florists & Greenhouses — page 42 Meyers Nursery Rainbow Florists

Landscape Service First Place Matthias Landscaping Company — page 52 Honorable Mention B&B Lawncare, Inc. — page 13 Honorable Mention Cedar Valley Lawn Care, Inc.

Family Doctor First Place Honorable Mention Honorable Mention

Dr. Susan Woo - Iowa Health Physicians — page 65 Dr. Richard Frankhauser - Covenant Clinic James C. Petersen - Covenant Clinic

Grocery Store First Place Honorable Mention Honorable Mention

Hy-Vee — page 45 Fareway Wal-Mart

Laundromat First Place Honorable Mention Honorable Mention

Metro Laundry Hudson Road Laundry Ansborough Laundry Mat

Fast Food First Place Honorable Mention Honorable Mention

McDonald’s — page 29 Burger King Subway

Hair Salon First Place Honorable Mention Honorable Mention

Hair Biz — page 49 KJ & Kompany — page 18 Bell Nichol Spalon — page 38

Liquor Selection First Place Honorable Mention Honorable Mention

Hy-Vee Wine & Spirits — page 45 The Stuffed Olive — page 71 Bourbon Street — page 71

Financial Investment First Place Lincoln Savings Bank — page 40 Honorable Mention Financial Decisions Group — page 25 Honorable Mention ISB Financial Group

Hamburger First Place Honorable Mention Honorable Mention

Beck’s Sports Bar & Grill/Sports Brewery — page 71 Applebees Culvers

Local Day Trip First Place Honorable Mention Honorable Mention

Des Moines Dubuque Amana Colonies

Fitness Center First Place Honorable Mention Honorable Mention

Cedar Falls Recreation Center YMCA — page 44 Snap Fitness

Happy Hour First Place Honorable Mention Honorable Mention

Spicoli’s — page 43 Toads — page 65 The Cellar — page 57

Locally Owned Business First Place Cu Restaurant — page 57 Honorable Mention Brown Bottle Honorable Mention Beck’s Sports Bar & Grill/Sports Brewery — page 71

Florist First Place Honorable Mention Honorable Mention

Flowerama Petersen & Tietz Florist & Greenhouses — page 42 Rainbow Florist & Greenhouse

Hardware Store First Place Honorable Mention Honorable Mention

O’Donnell Ace Hardware — page 69 Menards Ridgeway Truevalue Hardware — page 42

Margarita First Place Honorable Mention Honorable Mention

Food Delivery First Place Honorable Mention Honorable Mention

Jimmy John’s East China Buffet The Other Place

Health & Natural Foods First Place Roots Market Honorable Mention Hy-Vee — page 45 Honorable Mention TnK Natural Food Store — page 38

Martial Arts Instructor First Place Lee Dawson - Seishin Ryu Karate — page 22 Honorable Mention Dennis Jensen - YWCA of Waterloo

Heating/Cooling Service First Place Urban Heating & Cooling — page 28 Honorable Mention Fereday Heating & Air Conditioning — page 66 Honorable Mention Dalton Plumbing Heating & Cooling — page 50

Massage First Place Honorable Mention Honorable Mention

Fresh Fruits/Vegetable First Place Hy-Vee — page 45 Honorable Mention Fareway Honorable Mention Farmers Market — page 28

Las Margaritas Carlos O’Kelly’s Los Cabos

Jiva Lifestyle Salon & Spa Elements Therapeutic Massage Pure Tranquility Massage

Meat Counter First Place Honorable Mention Honorable Mention

Photo Finishing First Place Honorable Mention Honorable Mention

Walgreens Lattin Photography — page 63 McKenna McNelly Photography — page 63

Steak First Place Honorable Mention Honorable Mention

Texas Roadhouse Bourbon Street — page 71 Cu Restaurant — page 67

Medical Staff Member First Place Dr. Susan Woo - Iowa Health Physicians — page 65 Honorable Mention Dr. Sarsfield - Covenant Wound Clinic Honorable Mention Deb Card - Cedar Valley Hospice — page 7

Photographer First Place Honorable Mention

Lattin Photography — page 63 At Play Photo

Subs First Place Honorable Mention Honorable Mention

Sub City Jimmy John’s Subway

Men’s Clothing First Place Honorable Mention Honorable Mention

Kohl’s Dillards Palace Clothiers

Physical Therapist First Place Honorable Mention Honorable Mention

Amy Kimball - Physical Therapy Partners — page 68 Amy Bohlen - A Step Ahead Therapy Center Kim Schonhoff-Reiter - Body Basics — page 29

Sunday Brunch First Place Honorable Mention Honorable Mention

Ferrari’s — page 71 Village Inn Isle Casino Hotel Waterloo

Mexican First Place Honorable Mention Honorable Mention

Las Margaritas Los Cabos Amigos Mexican Grill

Pizza First Place Honorable Mention Honorable Mention

The Other Place Godfathers Old Chicago

Tanning Salon First Place Honorable Mention Honorable Mention

Tan World — page 44 Caribbean Tan and Spa Tan Down Under — page 69

Motorcycles First Place Honorable Mention Honorable Mention

Silver Eagle Harley Davidson / Buell — page 39 Leer’s Cycle Center — page 26 Weber’s Cycle Center, Inc. — page 42

Plumbing Service First Place Honorable Mention Honorable Mention

Dalton Plumbing Heating & Cooling — page 50 Bergen Plumbing Heating & Cooling Young Plumbing & Heating Co.

Tenderloin First Place Honorable Mention Honorable Mention

Steamboat Gardens Peppers Beck’s Sports Bar & Grill/Sports Brewery — page 71

News Anchor First Place Honorable Mention Honorable Mention

Ron Steele Tara Thomas Chris Carter

Podiatrist First Place Honorable Mention Honorable Mention

Ron Cervetti - Cedar Valley Podiatry — page 25 Dr. Solomon - Cedar Valley Podiatry — page 25 Dr. Bremner - Covenant Clinic

Transmissions First Place Honorable Mention Honorable Mention

L&M Transmission & Towing — page 22 Dan Deery Motors — page 36 Metro Transmission & Auto Repair

Nursing Home First Place Honorable Mention Honorable Mention

Western Home Communities — page 14 Friendship Village The Lutheran Home

Radio Station First Place Honorable Mention Honorable Mention

KKHQ - 92.3 FM KOEL - 98.5 FM KVCM - MIX96.1 FM

Travel Agent First Place Honorable Mention Honorable Mention

Humble Travel Service, LTD — page 35 AAA Travel — page 44 Shorts Travel Management

OB GYN First Place Honorable Mention Honorable Mention

Dr. Onuigbo - OB-GYN Specialists — page 19 Dr. Barb Weno - Partners in Obstetrics & Gynecology Dr. Kim Boote - OB-GYN Specialists — page 19

Real Estate Firm/Brokerage First Place Oakridge Realtors — page 11 Honorable Mention Lockard Realty — page 30 Honorable Mention Trapp & Associates — page 27

Unique Gifts First Place Honorable Mention Honorable Mention

The Core — page 35 Vintage Iron Works Basket of Daisies — page 63

Oil Change Service First Place Tuffy Auto Service Center Honorable Mention Jiffy Lube Honorable Mention Rydell Chevrolet — page 70

Realtor First Place Honorable Mention Honorable Mention

Dan Berregaard - Oakridge Realtors — page 43 Ellie Wendel - Four Season Realtors Scott Seeley - Oakridge Realtors

Used Auto Dealer First Place Honorable Mention Honorable Mention

C&S Car Company Dan Deery Motors — page 36 Rydell Chevrolet — page 70

Optical First Place Honorable Mention Honorable Mention

Receptionist First Place Honorable Mention Honorable Mention

Berdell Schauls - Cedar Valley Hospice — page 7 Peg Zoebel - Body Basics — page 29 Kari Campbell - CV Cardiovascular Center — page 66

Veterinarian First Place Honorable Mention Honorable Mention

Dr. Budreau — page 30 Dr. Jerry Den Herder Dr. Kenyon

Outdoor Patio Furniture First Place Menards Honorable Mention Home Depot Honorable Mention Lowes

Remodeler First Place Honorable Mention Honorable Mention

Crandall Construction, Inc. — page 20 Harting and Hunemuller Contractors, LC — page 68 Magee Construction Company — page 62

Video Store First Place Honorable Mention Honorable Mention

Family Video Blockbuster Digital Dog Pound

Paint/Wallpaper First Place Honorable Mention Honorable Mention

Sherwin Williams — page 12 Home Depot Menards

Ribs First Place Honorable Mention Honorable Mention

Famous Dave’s Texas Roadhouse Hickory House

Waiter/Waitress First Place Honorable Mention Honorable Mention

Amanda Tomlinson - Screaming Eagle — page 65 Kelsi Delp - The OP Alison Zimmer - Olive Garden

Pediatrician First Place Honorable Mention Honorable Mention

Dr. Jodi VanSickle - Covenant Clinic Dr. Lori Shockley - Covenant Clinic Dr. Victoria Runez - Covenant Clinic

Salad Bar First Place Honorable Mention Honorable Mention

Bonanza Hy-Vee — page 45 Pizza Hut

Wine Selection First Place Honorable Mention Honorable Mention

Hy-Vee Wine & Spirits — page 45 Bourbon Street — page 71 Indulgence

Pest Control First Place Honorable Mention Honorable Mention

Aable Pest Control, Inc. — page 62 Enviro Pest Solutions Platinum Pest Services

Seafood First Place Honorable Mention Honorable Mention

Red Lobster Bourbon Street — page 71 Cu Restaurant — page 67

Women’s Clothing First Place Honorable Mention Honorable Mention

Younkers Kohl’s Jennifer’s On Main

Pet Grooming First Place Honorable Mention Honorable Mention

Pet Smart Shear Bliss Pet Salon — page 70 Petco

Sporting Goods Store First Place Scheel’s Honorable Mention Double A Archery Honorable Mention CrawDaddy Outdoors — page 48

Wrecker Service First Place Honorable Mention Honorable Mention

L&M Transmission & Towing — page 22 The Rasmussen Company Sheetz Towing

Pharmacy First Place Honorable Mention Honorable Mention

Walgreen’s Hy-Vee — page 45 CVS Pharmacy

Sports Bar First Place Honorable Mention Honorable Mention

Fareway Hy-Vee — page 45 B & R Meats

EyeCare Associates — page 34 Dr. Anthony Bailey Mauer Eye Center

Beck’s Sports Bar & Grill/Sports Brewery — page 71 Screaming Eagle — page 65 Peppers





Cedar Valley Hospice Crossroads Center Berdell Shauls and Deb Card display compassionate care and exceptional service each day in their work at Cedar Valley Hospice. Both Berdell, receptionist at the CVH Waterloo office, and Deb, clinical services manager in Waterloo, describe themselves as one of many employees who should be honored for going above and beyond to help others. They agree the best part of their jobs is the opportunity to serve others and work with wonderful people. “Berdell Shauls is someone who truly cares for each individual who comes in contact with her,” said Paula Steimel, business manager. “She not only supports our patients and families, she is always there to support our staff as well.” Honored in her position as receptionist for the second consecutive year, Berdell has worked at CVH for eight years. Medical staff honoree Deb Card has been employed at Cedar Valley Hospice since 2003. “Deb exemplifies our mission and

★ 2101 Kimball Ave., Suite 401, Waterloo ★ (319) 272-2002, (800) 617-1972 ★

philosophy and strives to help in any way she can,” said Stacy Weinke, director of clinical services at CVH. “She is one of those rare individuals who is able to anticipate what needs to be done in a particular situation and takes the initiative to accomplish it.” As part of the Waterloo team, Berdell and Deb represent two of the 140 Cedar Valley Hospice employees and 450 volunteers who have made a difference to thousands of patients and families this year. With offices in Waterloo, Grundy Center, Independence, Waverly and the Hospice Home, CVH served 993 hospice patients and nearly 3,000 grief clients last year. Cedar Valley Hospice has been providing quality endof-life care and grief services for the last 30 years.

Congratulations and thanks to our receptionist, Berdell, and to Deb, Clincial Services Manger, for being named “Best of the Best.” Thank you for allowing Cedar Valley Hospice to continue Making Each Moment Matter in the lives of patients and grieving families in the Cedar Valley.

to say thank you. 30 Years

It is always an honor to be considered the best in any endeavor. We at Crossroads Center are proud of our stores that have been selected for this honor, and we salute them. It also is appropriate for us to take a moment to salute those who make it possible for us to conduct our business in the Cedar Valley — you, the shoppers. Without you, nothing that we do would have any meaning. A store could have the best appearance, wonderful inventory and provide great customer service, all to no avail without you. Crossroads Center will soon celebrate its 40th year in business. We are grateful for your support all these years and eagerly look forward to the next 40.

★ 2060 Crossroads Blvd., Waterloo ★ (319) 234-1788 ★ 10 a.m. to 9 p.m. Monday through Saturday, noon to 6 p.m. Sunday



First Place: Best Receptionist — Berdell Shauls Honorable Mention: Medical Staff Member — Deb Card

Congratulations to the Best of the Best at Crossroads Center. Congratulations to: Applebee’s CVS Pharmacy Dillard’s KJ & Kompany Scheels Sears Zales Jewelers



2101 Kimball Ave. | Waterloo, IA Grundy Center | Independence | Waverly | Hospice Home

319.272.2002 |

I-380 and San Marnan Drive Dillard’s, Gordmans, JCPenney, Sears, Younkers and over 75 specialty stores Mon.-Sat. 10 AM-9 PM; Sun. Noon-6 PM • 319-234-1788





Simpson Furniture Honorable Mention: Carpet/Flooring, Furniture, Home Decor Store As one of the Cedar Valley’s and downtown Cedar Falls’ most senior retail businesses, the Simpson Furniture Companies continue to please their customers. Terrific selection, long-term and expert sales staff, continued service after the sale and the reputation for putting the customer first are reasons for being one of the Best of the Best every year in The Courier’s annual survey. This year, as in the past, Simpson was chosen as one of the Best of the Best in three categories: furniture, carpet/flooring and home decor. “I know we say this a lot, but it is from the heart. We owe it all to our fantastic customers who return to us year after year and our loyal, committed staff. We have three and four generations of customers and many employees who have helped these same families for more than 30 years,” said Dale Emmert, company president. Another reason the Cedar Valley keeps voting for Simpson Furniture is the company’s constant drive to stay with the times and the fashions of the home furniture and flooring industry. Just this month, Simpson is kicking off the grand opening of its brand new flooring department. Simpson added the area’s only Shaw Design Center, a new Mo-Hawk Carpet gallery and a complete hard surfaces offering. With the complete remodel and redesign, an additional 33 percent in floor space was added. Local electrical contractor Stickfort Electric installed a state-of-the-art lighting system to highlight the final presentation. Company vice president Terry Glasgow said, “We have been working on this design and thought process for almost a year. The Shaw designers helped with our layout, and we have one of the most beautiful places to show our customers great new floor products.” Over the last 10 years, Simpson has offered more to shoppers from Northeast Iowa with continual growth. The Rooms 4 Less showroom at 2300 Main St. is in its 10th year of offering affordable complete room package options. With its expanded distribution center, the company keeps more inventory in stock, so most customers can receive their new purchases in just days. Last fall, Simpson bought the Flack Interior Design Associates firm headed up


Simpson’s all-new and expanded floor covering department features the only Shaw Design Center in the area. ★ 515 Main St., Cedar Falls ★ (319) 266-3535 ★ (800) 962-3535 ★ 10 a.m. to 8 p.m. Monday to Thursday, 10 a.m. to 5 p.m. Friday, 9 a.m. to 5 p.m. Saturday, noon to 4 p.m. Sunday ★

by longtime and award-winning ASID designer Kathy Flack. In the spring, the Flack company was folded into the Simpson downtown location, and an all-new design studio was added, incorporating the beautiful second level windows and a stunning new contemporary chandelier. Knowing that you either move forward and work hard to get better or let others do the work and fall behind, Simpson Furniture continues its leadership by announcing the addition of a new store in eastern Iowa. In November, Simpson will take its successful model south, and plans are under way to open a new Simpson Furniture showroom in Coralville. Simpson Furniture-Coralville vice president Deb Emmert is excited about the new market and the new challenge.

“We’ve been looking at this market for years. Everything fell into place over the last six months, and we’re taking over an existing building that has been a furniture showroom,” Deb said. “This latest move even helps our Cedar Falls-Waterloo area customers, as we can share in the buying and quantities we buy and offer more competitive prices on many of our lines.” The new store will open by Thanksgiving, and current Simpson staffer and recent University of Northern Iowa graduate Zach Epley will move to Coralville to help establish the Simpson culture in the CoralvilleIowa City market. The confidence that the greater Cedar Valley shows by repeatedly coming back

to shop with Simpson Furniture and Floor Covering is the inspiration that fuels the owners and employees. That fuel will help guide this 63-year-old company to stay one of the Best of the Best. Whether it’s better service, new selections or continued expansion, the Simpson Furniture Companies hope to serve the area for another 63 years. Longtime Simpson Furniture staffer, former president and current board chairman David Olson said, “We are here because of the great people in Waterloo-Cedar Falls and surrounding areas. We are the ‘people’ store, and we can not give enough thanks for honoring us again. Thanks from the entire Simpson team.”



It’s rd 3 Our 6 ay!! d Birth



FINAL DAYS... Ends Sunday At 4:00 pm

B Like uy 25 Ye You Did ars A go!

Price ROLL BACK ! To 1984!!

-Furniture -Flooring/Carpet -Home Decor

Casual Pillow Soft Sofa

We’re rolling back select items to our 1984 prices! Furniture and mattresses are still an outstanding value, compare today’s prices to 25 years ago, you’ll agree, I promise!

IN 1984






Dale Emmert, president

Mattress Birthday Bash Savings! TWIN

IN 1984 and TODAY









Swivel Rocker

Princess Roll Top Desk IN 1984

each piece *when sold in sets



IN 1984 and TODAY


each piece *when sold in sets



198 $




IN 1984 and TODAY $

Deep seating comfort in a soft green micro fabric for easy care and years of use. An outstanding value, and it’s priced as low as 25 years ago!

Photo for illustration only, actual colors may very.

We have select items from all catergories priced like they were 25 years ago!

IN 1984 and TODAY





Mon-Thurs 10-8 Fri 10-5 Sat 9-5, Sun 12-4




515 Main St. Downtown Cedar Falls (319) 266-3535









Waterloo Golf Oakridge Realtors Headquarters First Place: Real Estate OfďŹ ce

Oakridge Realtors was formed in 1982. It is owned by Dave Page, Brian Page, Ann Jones and Dan Berregaard. Coming from very diversiďŹ ed backFirst Place: Golf Equipment grounds, our mission is to provide the highest-caliber real estate services availMike Schuchmann has owned Waterloo able in the Cedar Valley. We are known for Golf Headquarters for 6 of its 26 years. our love of interaction with the community Schuchmann likes the diversity his job and being a forerunner in the real estate offers. industry. We focus on customer service, “I like working with different people open communication and professionalism. everyday,â€? he said. “You never do the same ★ 2020 Bopp St., Waterloo This is not just a job; these are relationships thing two days in a row.â€? ★ (319) 232-3979 that we hope to build for a lifetime. The business, managed by Troy Estill, is ★ 9 a.m. to 8 p.m. Monday through Friday, 9 a.m. to 6 p.m. Saturday, We have 45 agents with a combined total known for offering the largest selection of 11 a.m. to 5 p.m. Sunday of 410 years of real estate service. Because golf equipment, accessories and clothing. of the large number of agents, we specialSchuchmann believes his business’ sucize in all forms of real estate — residential, cess can be credited to how the customers commercial, income property, building are treated. lots and new construction. “We try to treat each customer with the We believe the secret of our success, intersame respect and customer service if they nally, is making sure our agents focus on are buying a bag of tees or new clubs,â€? he said. vice with very competitive pricing continuing education and training pro“We have great customer ser- and a large selection of items in stock.â€? grams and are on top of all the changes in the



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Thank you for voting us . . .


...from “beginner to pro� we can help you! (PMGJOH)BT /FWFS#FFO #FUUFS $PNF4FF 6T5PEBZ

GOLF HEADQUARTERS 2020 Bopp St., Waterloo 232-3979 Hours: Mon. - Fri. 9-8, Sat. 9-6, Sun. 11-5



market, trends and ďŹ nancing. Externally, our focus is on the pulse of the community, channeling our efforts through volunteer activities, community support and participation in many service organizations, giving back to the community that gives to us. We have sponsored Movies Under the Moon in Overman Park and local soccer teams, been involved with Habitat for Humanity and Partners in Education and had oats in the My Waterloo Days and Sturgis Falls parades. Our roots and our hearts are in the Cedar Valley. We are anxious to share our enthusiasm and our pride in our community. We thank all our past customers for their business. We hope to earn your trust and build lifelong friendships.


WATERLOO Locally Owned and Operated by Mike Schuchmann

★ 3313 Terrace Drive, Cedar Falls ★ (319) 277-5005 ★ 8 a.m. to 5 p.m. Monday through Friday ★

Phone 319.277.5005 •




Sherwin-Williams Whether it’s sprucing up a room with a fresh coat of paint or dramatically transforming a living space, the local Sherwin-Williams stores have more options in decorating products than ever before. Customers can choose from a huge array of choices in textures, patterns and colors. Sherwin-Williams is a one-stop source for everyone’s decorating needs. Its secret to being the Best of the Best is attributed to the employees being true experts in the business who really understand the product they sell. As a result, customers can get reliable how-to advice. Sherwin-Williams also provides customers with useful tools, such as a broad selection of easy-to-use, coordinated color scheme cards that help customers choose the perfect palette of hues for interiors and exteriors. The Cedar Valley is fortunate to have two Sherwin-Williams locations. The Cedar Falls store opened its doors in 1954.

★ 5212 University Ave., Cedar Falls ★ (319) 277-1034 ★ 7 a.m. to 8 p.m. Monday to Friday, 8 a.m. to 5 p.m. Saturday, 10 a.m. to 4 p.m. Sunday ★ 1411 E. San Marnan Drive, Waterloo ★ (319) 234-6138 ★ 7 a.m. to 8 p.m. Monday to Friday, 8 a.m. to p.m. Saturday, 11 a.m. to 3 p.m. Sunday ★

Founded in 1866, Sherwin-Williams is the nation’s largest specialty retailer of paints, stains, coatings, wall coverings and associated supplies, plus sundry items. With more than 3,000 stores in North America, the company is dedicated to supporting the do-it-yourself consumer with specialized products and superior technical service that’s focused on the do-it-yourselfer’s unique project needs. The area Sherwin-Williams stores have been voted Best of the Best for several years.


First Place: Paint and Wall Covering





B&B Lawn Care Honorable Mention: Landscaper

Bob, Rob and Matt Adams started B&B Lawn Care 18 years ago, first doing lawn care and snow removal. As the years passed, their customer base grew, and they began offering more services, including landscaping and irrigation. “We specialize in giving our customers quality service at an honest price. We treat all our customers as if they are members of our family,” Rob said. ★ 444 Edison St., Waterloo ★ (319) 4042326 ★ 7 a.m. to 5 p.m.

“Not only can we landscape and irrigate a customer’s property, we can maintain that property. Our customers are our No. 1 priority. We feel our services set us apart from our competitors because we go the extra mile for our customers. For every project we take on, perfection is our priority.” For the last nine years, B&B Lawn Care has been doing primarily government, commercial and industrial lawn care and snow removal. Noticing that the Cedar Valley didn’t have a quality company that could offer full service lawn care, landscaping, irrigation and snow removal, Rob and Matt decided to expand the irrigation

and landscaping end of the business. “We would like to thank our employees for all their hard work and dedication,” Rob said. “Also, we would like to thank our past customers for the recognition. We look

forward to providing our new customers with a professional-quality service. “It doesn’t matter if we are doing 20 homes for a contractor or an afternoon project for a homeowner, every customer is No. 1 to us.”





Western Home Communities First Place: Assisted Living, Nursing Facility

When it first opened nearly 100 years ago, this home for the aged was made up of 12 units. Today, Western Home Communities provides a home for 750 individuals in the Cedar Valley and is still growing. WHC, a continuing care retirement community, is made up of the main campus on East 11th Street, which includes the Stanard Family Assisted Living Center, with 117 living units and administrative offices, and the Elizabeth E. Martin Health Center, a 100bed skilled nursing facility that opened in 1991. Directly across the street is Willowwood Retirement Community, completed in 1989 with 34 independent-living units. The South Main Street Campus expansion began with 12 acres in 1990. Windgrace and Windermere Retirement Communities were completed in 1991 and 1992 with 33 and 34 independent-living units, respectively. Construction of Windcrest Villas began in 2001 and continues today with 94 villa units currently occupied. In 2004, Windcove Retirement Community opened with 70 independent-living units ranging from 950 to 1,650 square feet. Windhaven Assisted Living Center, containing 48 living units, was completed in 2006 and also includes 32 units of dementia care in Thalman Square. Expansion of Windhaven will commence this fall and add another 35 units. Open in March 2008, Windridge Retirement Community added another 70 units of independent living to South Campus. In the fall of 2009, construction of Windcrest Town Homes will begin. Two buildings of four units each will be fashioned after Windcrest Villas. “Our mission is to create fulfilling lifestyles for seniors, their families and our employees. We want to help people have the best quality of life they can have — and that goes for both the staff and the residents — and have some fun along the way,” said Kris Hansen, Western Home Communities CEO. That approach has earned WHC not only first place in this year’s Best of the Best for assisted living and nursing facility but numerous other honors. Also this year, WHC was honored as one of the top 20 Employers of Choice in the Cedar Valley. In the past, WHC has been recognized with the Business Hall of Fame Award by the city of Cedar Falls as well as receiving awards from the Iowa Association of Homes and Services for the Aging and the American Association of Homes and Ser-

Photos by BOB SEGEBARTH / The Courier

The staff at Western Home Communities’ Main Campus. ★ Main Campus ★ 420 E. 11th St., Cedar Falls ★ (319) 277-2141 ★ South Campus ★ 5018 S. Main St., Cedar Falls ★ (319) 266-5764

vices for the Aging for its quality-of-life and senior services programming. “Our residents and staff make up the tremendous culture and environment within our organization,” said Jerry Harris, Western Home Communities COO. Western Home Communities, which is a nonprofit organization governed by a local board of directors, was founded in 1912 as the Western Old People’s Home of the Evangelical Association. Incorporated in 1924, the organization began providing retirement living and nursing care to more than 200 people. In the 1950s, because of denominational mergers, the organization became affiliated with the United Methodist Church and became known as the Western Home. Today, WHC celebrates its history with the United Methodist Church but is really a community organization for the Cedar Valley. In 2001, the Western Home changed its name to Western Home Communities to better reflect and encompass the senior living opportunities and services offered. What triggers the expansion? “Again, it begins with great staff,” said Harris. Hansen adds: “We have been able to expand our services because our staff understands the needs of the Cedar Valley.

The staff at the South Campus. We listen to the community at large and we develop our programs and services to fit those needs. We also look at what’s going on across the country in senior services to incorporate innovative ideas into our organization.” That evolution enables WHC to expand its continuum of care from a nursing home to assisted living, independent living, memory enhanced and companion care. SureCare Services, affiliated with WHC, provides 1,500 hours of companion care each week, including housekeeping, laundry and transportation services.

It’s not just residents and staff who benefit from Western Home Communities’ growth: The $70-plus million in infrastructure at the South Main Street Campus and continued renovation at the Main Campus on East 11th St. in Cedar Falls has made a huge economic impact on the community. According to both Hansen and Harris, the relationship is mutually beneficial. “People tell us what an asset Western Home Communities is to the Cedar Valley, but we know what a tremendous asset the Cedar Valley and surrounding areas are to us.”









LA Nails First Place: Full Service Nails

Tommy Nguyen and Marie Huynh, owners of LA Nails, chose the nail salon business because they enjoy helping customers feel better about themselves. “We emphasize customer service and we are dedicated to excellent customer service,” Tommy said. “Marie loves to make fingernails very pretty. We believe that if we can make someone happy and pretty, that also makes us love our job even more and we all feel happy and proud of ourselves, also. “We are up with the fashions and have new ideas each day. We do pedicures and manicure gel, pink and white, French, color nails and more. Tommy and Marie both believe there is no secret to their success. “Just treat everyone equally, do the best you can by taking your time to do it right. That’s what makes the customer happy. And if the customer is happy with the work, then we are also happy,” Marie said. “We want everyone to be happy when they walk out of here.” Although men are not usually customers, men are welcome at LA Nails for pedicures and manicures. They can always expect a quality masculine experience. “It’s not just for the ladies, and we also have kids pedicure chairs now. “We want our customers to know that we care about them. We guarantee our services for up to a week. And we would love to hear their ideas and comments. We are always open to change and implementing new ideas.” LA Nails recently remodeled and has new pedicure chairs. “We wanted to change to something new to show the customers that we care about them.” This is the fifth time LA Nails


has received Best of the Best honors. “Thanks to all the customers for supporting us. We will continue to do our best, learn more nail techniques and provide all our customers with care and

professionalism,” Tommy said. “We would not be here today without our customers.” “We do our best to keep our shop clean and sanitized, and we know why our customers choose us as Best of the Best.”

★ 1511 Flammang Drive, Waterloo ★ (319) 236-4464 ★ 9 a.m. to 8 p.m. Monday through Friday, 9 a.m. to 6 p.m. Saturday









We wish to say

to all our loyal friends and customers for voting LA Nails Salon “Best of the Best” Only Location in The Cedar Valley!

! e m o c l e W s n I WalkOur Services Include: •Reg Full Set •Reg Fills •Gel Full Set •Gel Refills •Pedicure Only •Manicure Only

$25.00 $15.00 $35.00 $24.00 $23.00 $12.00

•French Tips Apply $5.00 to all Services. •Take Off alone $10.00 •w/New Set or Manicure $5.00 •Toes Polish Change $10.00 •Hand Polish Change $6.00, $7.00 and $5.00

•Nails Fix (each) $3.00 Cut down $3.00 •Air Brush Design $7.00 or more •2 Nails Designs $5.00 •Kids under age 12 are same price •10 Nails Designs $10.00 or more only get special for free Designs •Pink & White Full Set $45.00 Monday-Friday 9:00-8:00 •Pink & White Fills $20.00 or more Saturday 9:00-6:00 •Pedi & Mani Together $33.00 Sunday-CLOSED

LA Nails • 1511 Flammang Dr., Waterloo, IA • 319-236-4464

Gift Certificates Available!





KJ & Kompany

John Deery Motors

Honorable Mention: Beautician & Barber — Jessica Rodriguez

Honorable Mention: Automotive Salesperson — Tendai Muyengwa

Jessica Rodriguez grew up in Manchester. She moved to Waterloo after high school to attend La James International College of Hair Design. She has been working at KJ & Kompany for four years and loves it. “Being able to work with a wide variety of customers is exciting and keeps your creative mind working,” she said. Jessica grew up surrounded Jessica by people who enjoyed doing Rodriguez hair. Her father gave Jessica her first hair cut. He was the oldest child in his family, so he cut his siblings’ and cousins’ hair as they grew up. Her sister attended barber school as well in Cedar Rapids. “I think watching my dad cut hair and my sister style my mom’s hair every weekend growing up influenced my decision to do hair and also made me love and appreciate it even more,” she said.

★ 2060 Crossroads Blvd., Waterloo ★ (319) 232-9177 ★ 9 a.m. to 9 p.m. Monday to Friday, 8 a.m. to 7 p.m. Saturday, 11:30 a.m. to 6 p.m. Sunday ★

Working with fun, energetic people keeps Jessica enthusiastic about her job and her clients, both new and existing. “It makes me feel inspired and not like I am at work,” Jessica said. KJ & Kompany couldn’t be happier with Jessica as a stylist and wonderful member of their team. They are happy and excited she is receiving this recognition. “Jessica is always a pleasure to work with. She is upbeat, always willing to learn new trends but also creative enough to come up with her own. She truly has the passion needed to stand out in this business, and we are proud to have her working with us,” said the KJ & Kompany owners.

Since 1909, John Deery Motors has been serving the area with outstanding automotive service. Employees at John Deery Motors strive to keep customer satisfaction their No. 1 priority and enjoy being in a profession that allows them to be around people in a fun and exciting environment. John Deery Motors specializes in both new and pre-owned Nissans, GMCs, Lincolns, Mercurys and Saturns. Salesman Tendai Muyengwa has been in business for six years and is GM certified, Nissan certified and Lincoln-Mercury certified. “I like to keep my customer relations on a sincere and honest level to help them enjoy the process of finding the perfect vehicle,” Muyengwa said. “We don’t just talk about customer satisfaction, we do everything in our power to make sure customers are satisfied,” he said.

★ 6823 University Ave., Cedar Falls ★ (319) 277-6200 ★ 8 a.m. to 8 p.m. Monday through Thursday, 8 a.m. to 6 p.m. Saturday ★

Thank You Cedar Valley! For Voting Me Honorable Mention “Best of the Best” Automotive Salesperson

We would like to take this opportunity to congratulate Jessica Rodriguez on her outstanding customer service and thanks to all who voted. riends f r u o y From at -9177 Crossroads Center • 319-232

Tendai Muyengwa

Automotive Sales Consultant

John Deery Motors 6823 University Avenue Cedar Falls, Iowa 277-6200 1-800-293-3379





OB-GYN Specialists PC First Place: OB-GYN — Dr. Anthony Onigubo Honorable Mention: OB-GYN — Dr. Kim Boote OB-GYN Specialists PC was formed in 1989. Kim Boote has been employed there since 2002. “I was hired by OB-GYN Specialists to care for low risk women seeking nursemidwifery care. Nurse midwives specialize in providing full-scope holistic care to women with an emphasis on preventative teaching,” Kim said. “In regards to the birth of a child, my goal is not just a healthy mom and baby. I want their birthing experience to be individualized. Women remember their birthing experience forever. I feel blessed to have found a job I enjoy.” Dr. Anthony Onigubo joined OB-GYN

Specialists in 2001. He is board certified in OB-GYN and his goal is to provide state-of-the-art OB-GYN health care to women. “We provide a full range of women’s health services, including obstetrics, wellness exams, contraception and infertility treatment.” Dr. Onigubo credits his success to providing professional and compassionate care for patients. “OB-GYN Specialists PC is an independent single specialty medical practice. We are committed to being the provider of choice for women’s health services. Our team is professional, qualified and

diversified.” The key philosophy at OB-GYN Specialists is simple: Every woman’s health care should come with choices. To accomplish that, their staff is highly trained to offer obstetric and gynecologic care with a full range of women’s health services that include wellness exams, contraception and infertility consultation. Every effort is made to give women professional, qualified and diversified care. When women are able to make choices for their health care, then the professionals at OB-GYN Specialists know they are doing their job well.

★ 432 King Drive, Waterloo ★ (319) 234-5764 ★ 8 a.m. to 5 p.m. ★





Crandall Inc. First Place: Remodeler | Honorable Mention: Homebuilder

SERVPRO of Waverly/Independence Honorable Mention: Carpet Cleaning Voted Best of the Best Remodeler 2007, 2008 and 2009! At Crandall Inc., formerly known as Crandall Construction, we’re not making changes — we’re making progress! As a family-owned business serving the community for more than 29 years, we are excited to offer you many new products along with our existing addition, remodeling and insurance claim services. Our StarMark cabinetry line offers a variety of styles and colors to fit your needs. StarMark offers more than 100,000 combinations of doors, finishes and woods. If you are looking for versatility and quality cabinets, visit us or go to for more information. We will be glad to design your kitchen, bath, family room or office and assist you with your remodeling or we will sell you just the cabinets for your own remodeling project. We also offer a large vari★ 1727 Jefferson St., Waterloo ★ (319) 2363336 ★ 7 a.m. to 4:30 p.m. Monday through Friday

ety of Top Knobs and Richelieu cabinet hardware. You will find some ordinary and some extraordinary styles. Visit and We can show you a large select i o n of laminate countertops from Wilsonart and Formica. Solid surface countertops such as Corian and quarts countertops such as Zodiac and Silestone are also on dis-



play. Milgard windows are custom made to order to exact specifications. Milgard has engineered the perfect windows for where you live with a full lifetime

warranty. Our patio doors are also custom made to order in either vinyl or fiberglass. From the Style Line, Tuscany or Montecito vinyl to the Milgard Ultra or WoodClad fiberglass windows, you will be able to get the windows you want for the look you want. If you are looking for your home or light commercial applications, visit us or go to www.milgard. com for more information. We will gladly install your windows for you or sell them directly to you for your own installation. Our courteous, dependable and well-liked employees make our company the Best of the Best. It takes a whole team, from the owners, management and crew members to make an awardwinning team. Customers and potential clients should know that, first

and foremost, we care about their property and satisfaction, whether we are doing construction or insurance claim restoration, supplying or installing cabinets, hardware, countertops or windows. In addition to these exciting changes, watch for our new product showroom opening soon at 1800 Commercial St. in Waterloo. Crandall Inc. formerly included Crandall Restoration, which has now changed to SERVPRO of Waverly/Independence. We still offer the same great disaster service we always have. SERVPRO franchise professionals help needs of insurers and property owners by supplying reliable and consistent service. We began in the restoration business because we felt the services we had contracted from others didn’t meet out customers’ or our expectations.

We entered the fire, water and smoke cleaning and mitigation industry to offer the best customer satisfaction possible. We now have the ability to move projects along at a faster pace and get more completed. Our professional technicians use state-of-the-art cleaning and drying equipment to exceed our customers’ expectations. That is what it takes to be Best of the Best. One of our owners, Damon Crandall, CR, is Iowa’s only Certified Restorer through the Restoration Industry Association, the highest distinction in the field of fire, smoke and water restoration. Call us whenever you have a water loss, fire, storm damage or just need your carpets cleaned. If we can restore fire, smoke and water damage, imagine what we can do to your carpets and upholstery. We understand your situation and promise to offer the best service available. Our emergency services are available 24 hours a day, seven days a week.







Boardwalk Deli Honorable Mention: Best Deli Boardwalk Deli offers a quaint dining experience in Downtown Waterloo with genuine ’50s decor. It has been in business for 18 years, since November 1991. It is owned by Amy Wetzel and Derek Schnorenberg, who have a combined 24 years in the business. We all started working here part time. We enjoyed it so much that Amy has been here 14 years and Derek 10 years. We specialize in East Coast deli sandwiches and soup. Our sandwiches offer a different variety than the average sub sandwich. We like to treat customers like friends or family. We want our customers to feel at home. We would not be Best of the Best without our customers. All of our food is served fresh, and we offer homemade salads and chili. ★ 206 E. Fourth St., Waterloo ★ (319) 233-9160 ★ 8 a.m. to 5 p.m. Monday through Friday

ThafornvkotinYg uos u t s e B e h t f o t Bes Cedar Valley!


Stickfort Electric Honorable Mention: Electrician Stickfort Electric Co. has served the Cedar Valley for more than 50 years. Erwin Stickfort started the company in 1957 on ★ 201 E. 22nd St., the foundation of Cedar Falls integrity, quality and ★ (319) 266-5438 trust. ★ 8 a.m. to 5 p.m. After 50 years, we strive to continue that tradition by providing the most reliable products and the highest level of service to all our valued customers. With years of experience, the professional and conscientious service we provide to our customers is what has made Stickfort Electric the area’s premier electrical contractor in the Cedar Valley. We will continue to earn your trust and vote of confidence in the future.

L&M Seishin Ryu Transmission Karate Kokusai First Place: Martial Arts Instructor & Towing First Place: Brake Service, Transmissions, Wrecker Service Since 2005, Rod and Sheryl Brandhorst have owned L&M Transmission & Towing Center, specializing in full automotive repair along with transmissions and towing. It is locally owned and operated. The Brandhorsts credit their success to giving their customers quality service at a fair price. They offer 24-hour service, jump starts, lock-outs, tire changes and towing. ★ 4326 University Ave., Cedar Falls ★ (319) 266-6876 ★ 7 a.m. to 5:30 p.m. Monday through Friday; 24-hour dispatch




THANK YOU! for voting us “Best of the Best”


1 Home of the (REAL) Giant East Coast Deli Sandwiches! M-F 8-5 2 0 6 E . 4 t h S t . , Wa t e r l o o 319.233.9160


L&M Transmission & Towing Center

Lee E. Dawson, owner and martial arts master instructor at Cedar Falls Seishin Ryu Karate Kokusai, has been teaching people how to defend themselves for more than 49 years. During his career ★ 522 E. 18th St., in the martial arts — Cedar Falls including karate, judo, ★ (319) 266-5923 weapons and police ★ www. defensive tactics — the retired Cedar Falls police officer trained under masters in various combative arts and has competed, coached, judged, refereed and instructed throughout the Midwest. Presently a ninth-degree black belt and founder of the Japanese-based Seishin Ryu Karate Kokusai Ltd., Dawson and his international organization have members throughout the world. He also teaches serious street survival, the healing arts and weapons training. The school also sells martial arts equipment.

Still kicking after 39 years...

Thank You For Voting Us #1

a.k.a Cedar Falls Karate Club With schools in Cedar Falls, Traer, LaPorte City and Shell Rock

Rod & Sheryl Brandhorst - Owners 4326 University Ave., Cedar Falls, IA

522 E. 18th St. Cedar Falls • 266-5923




Scott’s Electric Inc. Scott J. Jordan owns and operates Scott’s Electric, Inc., which has been in business for the last 26 years and has been proud to have been voted first place for being the best electrician this year and for the last several years. Scott attended the Waterloo public school, graduated from West high School in 1977, and attended Hawkeye Community College to earn an electrical trade diploma. Scott is married to Charlotte and they have five children and one granddaughter. After high school, Scott started working with his brother, Steve, in the electrical business, starting off with S. Jordan Electric and then starting his own business, Scott’s Electric, Inc., in 1983. Scott says being an electrician is something he had always wanted to do and to have the opportunity to work and help people through our Cedar Valley. The two seemed to fit well, so this is

why I chose this profession and what is neat about this, even after 26 years, I still enjoy to go to work everyday. With our electric business we work with people’s homes and businesses. Our motto from day one is to provide good old fashion hometown service. We work to meet all our customer’s needs at whatever level it is. We provide 24 hour service, seven days a week. As we know, electricity doesn’t know how to tell time, so when a problem occurs, we are there when needed. Our customers have found that we provide friendly, fast reasonable services and always there when their need arises. With this past year, Mother Nature gave us some tough challenges within ourselves, being hit with the floods within our business and with the different downturns and upturns of our local economy. It has given us first-hand experience with what people have gone through and



are going through during these tough times. Scott also serves on the Black Hawk County board of Supervisors and had served on the Waterloo city council for 10 years. Scott also enjoys serving on a variety of local community boards. In Scott’s spare time he likes to volunteer. Scott’s involved in various volunteer projects through the Heartland volunteers from filling potholes, to cleaning up storm damaged areas, providing smoke detectors, to providing hats and gloves for our children, providing of box fans for the elderly and many other efforts. Scott feels whatever you put into your community, you get 10 times the satisfaction back out of it.

First Place: Best Electrician

★ 2072 Howard Ave., Waterloo ★ (319) 232-6870 ★ office: 8 a.m. to 4:30 p.m.; 24-hour emergency service seven days a week






Roth Jewelers First Place: Jeweler Roth Jewelers was established in downtown Waterloo in 1931. Owned by Milton E. Roth and managed by Kevin Schrieber, Roth Jewelers specializes in diamonds, diamond engagement rings, Rolex watches, watch repair, appraisals, in-house custom design, jewelry repair, gift items and specialty jewelry. Roth’s has received numerous awards throughout its many years in business, most recently including Business of the Year, Best of the Best numerous times and Citizen of the Year. Roth Jewelers also is a member of the prestigious American Gem Society, which is only awarded to select jewelers who have completed a formal gemological education, have successfully passed rigorous examinations and proven their business ethics are above reproach. Recent store remodeling was done to complement the renovations of downtown Waterloo. “We wanted to reinvest in Waterloo and give our great customers a beautiful place to shop,” Schreiber said.



They feel their secret to success is their loyal customers. Roth boasts generations of customers — four generations in many cases. In fact, Roth’s feels their customers are the Best of the Best and strive through customer service to earn their respect and loyalty. “We want to personally thank each and every one of our customers. You’re the Best of the Best!” said Milt Roth.

★ 229 E. Fifth St., Waterloo ★ (319) 234-6979 ★ 9:30 a.m. to 6 p.m. Monday, 9:30 a.m. to 5 p.m. Tuesday through Friday, 9:30 a.m. to 4 p.m. Saturday ★






Financial Decisions Cedar Valley Podiatry Honorable Mention: Financial Investment “I wanted a career in which I could help people and make a difference in their lives,” said owner Pete Meehan. “We take a team approach to helping people with their financial planning,” Meehan said. “We use a variety of investment and insurance products for their specific needs.” Meehan believes the secret to being the Best of the Best is “our relationship with our clients.” Financial Decisions Group was the winner of Pete the 2009 Manager’s MemMeehan bership Award from the National Association of Insurance and Financial Advisors and was named 2006 Best of the Best Financial/Investment. “Our firm is about building relationships,” Meehan said. “We want our clients to know we are here for them in all stages of life.”

★ 3828 Pheasant Lane, Waterloo ★ (319) 233-8476 ★ 8 a.m. to 4:30 p.m. Monday through Friday ★

We Care About You...

First Place: Podiatrist The doctors and staff at Cedar Valley Podiatry Foot & Ankle Center are dedicated to serve our patients of all ages with ongoing personalized care for all foot problems. We thank the community for again choosing our office as Best of the Best for our area and hope to continue your faith in us. Dr. Ron Cervetti started his podiatric career in the office on University Avenue in Waterloo when he purchased that practice from retiring podiatrist Dr. Bernard Hofreiter. As the practice grew, Dr. Philip Morreale joined Dr. Cervetti, and they have continued to serve Waterloo-Cedar Falls and surrounding communities for many years. Both Drs. Cervetti and Morreale have served as scientific chairman and president of the Iowa Podiatric Medical Society. ★ 4508 Chadwick Road, Cedar Falls ★ (319) 277-4508 ★ 8 a.m. to 5 p.m. ★

Most recently, Dr. Scott Torness joined the practice and specializes in rear foot and ankle surgery and medical care. We strive to provide the most up-todate, stateof-the-art procedures Dr. Ron Dr. Scott for our surCervetti Torness gical patients for bunion correction, hammer toe surgery, ankle surgery and heel pain, diabetic needs, skin disorders of the feet as well as many other problems. If the problem is with the foot or ankle, our doctors are here to help. We believe you will find our new office at 4508 Chadwick Road in Cedar Falls, one block south of Greenhill Road off Cedar Heights Drive, a warm, welcoming and relaxing experience.

CEDAR VALLEY PODIATRY Dr. Ronald G. Cervetti | Dr. Philip Morreale | Dr. Scott Torness st


Pete Meehen - President

Trust. Dependability. Experience. We care about you and your financial future. Providing financial solutions for 50 years.

Retirement Planning



401(k) IRA'S 529 Plan (Education)

Health Life Long Term Care Fixed Annuities

Mutual Funds Variable Annuities

800.262.0159 3828 Pheasant Lane, Waterloo Investment Advisor Representative with and Securities and Investment Advisory Services offered through Transamerica Financial Advisors, Inc. (TFA), Member FINRA/SIPC and Registered Investment Advisor. Non-securities products and services are not offered through TFA. LD34358 10/09

(Just south of Greenhill Rd. off Cedar Heights Dr.)

4508 Chadwick Rd. • Cedar Falls, IA

CALL FOR AN APPOINTMENT AT 319-277-4508 or 800-362-4180




Maple Lanes Valley Park Lanes Maple Lanes is a 32-lane bowling center featuring bowling entertainment for sport and recreational bowlers. The center includes a full-service restaurant and coffee shop. The Imperial Restaurant and Lounge and coffee shop feature a complete menu selection at reasonable prices. The dining room is expandable with two private rooms. The full-service pro shop sells customized

First Place: Bowling Alley


Best of the Best! Thanks!

Honorable Mention: Bowling Alley

drilled bowling balls, plus a large selection of shoes and bags. Child care is provided for league bowlers. Leagues are available all day every day. Lessons are available for all skill levels. Maple Lanes is the ideal party place. Great fun, food and beverages. We are an affordable and fun location for your next gettogether. Good times are guaranteed.

Leer’s Cycle Center As an authorized dealer for Ski-Doo, Sea-Doo, PWC, boats, Can Am ATVs, Spyder motorcycles, Suzuki and Kawasaki, Leer’s Cycle Center provides sales and service to the Cedar Valley. Leer’s Cycle Center has operated from its current location in Waterloo for 20 years. Shannon Rousselow, one of the owners, said: “We have a large array of clothing and accessories in stock. We are always adding new items to our stock to stay up-

Maple Lanes 2608 University Ave. Waterloo • 234-1414

Valley Park

1931 Valley Park Dr. Cedar Falls • 266-7818

Honorable Mention: ATV, Motorcycle

LEER’S CYCLE CENTER 319-235-6453

★ 37 Fletcher Ave., Waterloo ★ (319) 235-6453 ★ 9 a.m. to 5 p.m. Monday through Friday, 9 a.m. to 4 p.m. Saturday ★

37 Fletcher Ave Waterloo

to-date with our customers’ needs. “We have great employees who go out of their way to take care of our customers’ needs. Most of our employees have decades of experience in their field and are very knowledgeable.”

Trunnell / McConaughy First Place: Dentist H. Mark Trunnell, DDS, PC, and Mark R. McConaughy, DDS, PC, enjoy meeting people. Dentistry gives us the unique opportunity to watch families grow while meeting their dental needs. We have a ‘Cater to Cowards’ approach with both our young and adult patients. We allow them to participate in their treatment. We encourage questions and provide care at a pace they’re comfortable with. The secret to our success is really no secret. We simply treat our patients, old and new, as family.

We Cater To Cowards their friends are welcome too...

★ 922 Rainbow Drive, Cedar Falls ★ (319) 266-7559 ★ 7 a.m. to 5 p.m. Monday through Thursday, 7 a.m. to 2 p.m. Friday ★

H. Mark Trunnell DDS • Mark McConaughy DDS • Carol Halloran, DDS

GENERAL DENTISTRY Complete Dental Care for the entire family.

266-7559 • 922 Rainbow Dr. • Cedar Falls 352-4488 • 325 21st. NW • Waverly • M-Th 7-5pm; F 7-2pm • Phone answered day & night • Dental Laboratory on premises.

Bill Colwell Ford-Isuzu First Place: Auto Salesperson — Ernie Doeden Bill Colwell Ford is a small store that does big business. They can get everything you want from a big dealership but in a more intimate, rural setting. Ernie Doeden contributes his success to his parents, past experience as a teacher and a business owner. Ernie’s secret: Treating customers like family. “At our store, it’s a team effort, so being voted Best of the Best is actually a representation of all our sales people,” Doeden

said. ★ 238 Waterloo Road, Customers Hudson appreciate ★ (319) 988-4153 the friendly ★ Monday through Saturday a t t e n t i o n ★ and the fact that they see the same staff at Bill Colwell Ford. “Ernie does a great job working with his customers to solve their transportation needs,” Bill Colwell said. “He gains customers and friends at the same time.”


Congratulations Ernie Doeden! 1 ST BEST OF THE BEST AUTO SALESPERSON! 238 Waterloo Rd., Hudson

10 minutes from Waterloo & Cedar Falls • 319-988-4153





Trapp Realtors Thompson Shoes Honorable Mention: Real Estate Office Trapp Realtors, owned by Gale Shinkle and Celia Simmer, was first started in 1960 by Ken Trapp. The firm has been steadily growing since then, which can only mean one thing: satisfied customers. We help our clients sell and buy the most important purchase that they will ever make — their home. We make sure we listen to their needs and wants. We make sure they are afforded the opportunity to have the latest advantages that can be offered to a seller or a buyer. At Trapp Realtors, we strive to make each and every real estate transaction about our clients, making sure we meet and surpass ★ 3321 Cedar Heights Drive, Cedar Falls ★ (319) 277-2121 ★

their expectations of caring service. That is why we are recognized, respected and recommended in the field of real estate as the Best of the Best. Our agents have received Iowa Individual Achievement Awards, GMAC Real Estate Medallion Awards, Quality Service Control awards for a satisfaction rating of 100 percent and the Premier Service Diamond Elite Award. We care not just about the deal but about our clients. We are with you during your entire real estate transaction. Our premier service starts the minute you call or meet our realtors. We are here to listen and service you, our clients.

Honorable Mention: Adult Shoes Thompson Shoes, owned by Don and Marty Johnson, has been in business for 37 years. Don started out working for the original owner, Gary Thompson, in 1988. Gary purchased a store in Columbus, Neb., which Don ran for three years before moving back to Waverly where Thompsons was available. “We carry a wide range of brands — athletic shoes, dress, casual, work boots. We try very hard to carry brands that also come in different widths — narrow, medium and wide,” Don said. “We give friendly, personal service. We measure feet, if wanted, to find the proper size for the customer. “We are here to sell quality products with personal, friendly service.”

• •

★ 113 E. Bremer Ave., Waverly ★ (319) 352-1079 ★ 9 a.m. to 5:30 p.m. Monday through Wednesday and Friday, 9 a.m. to 8 p.m. Thursday, 9 to 5 p.m. Saturday

You’re never too young to

appreciate good shoes!




Even our youngest of clients get our award winning customer service ... try us on for size today ... you’ll see the difference.


Recognized Respected Recommended



Thank you to all who voted for us! Waverly Hours: M-F 9-5:30 - THUR. 9-8 - SAT. 9-5 • Waterloo Hours: M-F 9-5:30 - THUR. 9-6 - SAT. 9-4




Calico Hen House

Honorable Mention: Buy Collectibles, Antique Store

“The business started 25 years ago in an ★ 1022 Alabar Ave., old chicken coop on our farm. We have Waterloo always mixed the old with the new. Help★ (319) 234-1266 ing someone decorate their home and ★ 10 a.m. to 5:30 p.m. Tuesday to Saturday make it better looking and more comfortable is my idea of a good time. When “We have more than 40 dealers in our shoppers tell us they come in just to look around because it’s a fun place to visit, we shop to complement our merchandise. We try to give our customers the best serknow we are on the right track. “We are so pleased to be voted the Best vice and fairest prices.” — Skip Fell, owner of the Best.


Thank You for Voting Us Best of the Best! Honorable Mention: Antique Store & Place to Buy Collectibles

Alabar Plaza - 1022 Alabar Ave. Waterloo, IA 50701 • 234-1266 Tuesday-Saturday 10-5:30

Cedar Falls Farmers’ Market Honorable Mention: Fresh Vegetable/Fruit The Cedar Falls Farmers’ Market has been offering fresh produce for a quarter century and specializes in a wide variety of seasonal goods grown by vendors and their families. Fresh baked goods, crafts, plants, flowers, meat, popcorn, eggs and more also are available. “Vendors like planting and growing their own fruits and vegetables to sell to market customers,” said Joe Bohr, market master.

★ West Third Street between Franklin and Clay streets ★ 8:30 a.m. to noon Saturdays from early May to Oct. 31

Bohr said the secret to the market’s success is customer service and satisfaction and the freshness of the products. “We are there to serve them every Saturday, rain or shine, from early May through October.”

Rydell Chevrolet When asked why Rydell Chevrolet salesman Todd Jennings chose his profession, he will tell you, “I think the profession chose me, and I have found that I enjoy talking and meeting people, which I get to do every day.” Rydell specializes in both new and used cars with the only five-day like it or return it policy on used cars in Black Hawk County, which means you can’t buy a wrong car.

Honorable Mention: Automotive Salesperson — Todd Jennings

Jennings believes the secret to his success is that he listens to his customers. “I try to be a good listener, as my ears won’t get me into trouble. I also will work hard to make sure the vehicles are clean and operate correctly.” Jennings is a master salesperson and a member of the Top 20 Club. “I do care about after the sale and don’t live for the sale today. I would like to be the salesperson for now and in the future.”

Urban Heating and Air Conditioning Thank you, Cedar Valley, for voting us Best of the Best! Urban Heating & Air Conditioning evolved from the hard work and dedication of Joe Urban, who started working in the field part time. Changing careers and working full time learning the trade, Joe and his wife, Becky, opened Urban Heating and have been the Cedar Falls Lennox dealer since 1986. We sell quality Lennox products made

First Place: Heating & Air Conditioning ★ 1703 Waterloo Road, Cedar Falls ★ (319) 266-3538 ★ 8 a.m. to 5 p.m. Monday to Friday

in Iowa and are proud to be a Dave Lennox Premier Dealer. We specialize in residential replacement but also do new construction and commercial. Our goal is customer satisfaction — we don’t take shortcuts to get the job done faster or cheaper. When we come to your home, we treat it as if it is our own.

We’re Dedicated To You!

Todd Jennings

Voted Best of the Best Automotive Sales Person 2009. For over a quarter century Rydell has been offering the BEST Car Buying Experience in the Cedar Valley!


319-234-4601 • (800) 782-0046

Next to Crossroads, Waterloo






Body Basics

First Place: Fast Food | Honorable Mention: Cheap Eats

Honorable Mention: Physical Therapist — Kim Schonhoff-Reiter, MSPT, Receptionist — Peg Zobel

The Waterloo and Cedar Falls McDonald’s are owned and operated by John and Jim Freyberger, who went into business because “McDonald’s was the most successful franchise we were aware of.” “This is a fun place to work and fun peo★ 3695 University Ave., Waterloo ★ 1709 La Porte Road, Waterloo ★ 3658 Kimball Ave., Waterloo ★ 2222 Logan Ave., Waterloo

ple to work with, including our customers,” John said. He said the secret to their success is taking one customer at a time. The franchises have received several awards through McDonald’s. “We are always changing and willing to listen,” Jim said. ★ 350 Evansdale Drive, Evansdale ★ 610 W. First St., Cedar Falls ★ 2515 Main St., Cedar Falls ★

Cedar Falls and Waterloo McDonald’s want to thank our supervisors, managers and crew for their great efforts! We also want to thank our customers for their continued patronage.


Cedar Falls

Customer service combined with quality individualized treatment programs is what you can expect at Body Basics Physical Therapy. Kim Schonhoff-Reiter, MSPT, established Body Basics three years ago, but she has been providing quality care in the Cedar Valley for 18 years. Her philosophy of providing patients with a complete assessment and diagnosis of their physical therapy Kim problem, combined with Schonhoffthe most advanced treatReiter ment methods make her a wise choice when budgeting your health care dollars. Quality physical therapy is vital in sustaining a healthy, fit lifestyle, and Kim is dedicated to continually expanding her skills to address the ever-changing needs

★ 2010 E. Ridgeway Ave., Waterloo ★ (319) 233-3010 ★ 9 a.m. to 6 p.m. Monday through Friday

of her patients. Kim is a graduate of Washington University School of Medicine. “I know the healing value of the human touch, and PT allows me to use my hands to provide correction of muscle dysfunctions, improve overall mobility, decrease pain and to guide exercise programs to assist my patients in achieving their goals,” Kim said. Peg Zobel, business office manager, ensures the paperwork and insurance process is as painless as possible. Patients can count on her knowledge, dedication and friendly smile to further enhance their Body Basics experience. When it comes to health care, get back to the basics with Body Basics Physical Therapy.




Lockard Realty The Lockard companies have enjoyed success locally for six decades and, although business has carried them to 27 states, they have remained locally focused on home sales, construction and development projects. Lockard Companies was started in the early ’50s as a construction company and evolved to include home sales as well. Secrets to our success have included hiring quality associates who continuously demonstrate the core values of the

Cup of Joe

Lockard Residential Team...

Honorable Mention: Real Estate Office Cedar Falls, Iowa

★ 4501 Prairie Parkway, Cedar Falls ★ (319) 277-8000 ★

company, such as passion for excellence, integrity and humility. The company uses its versatility as a full-service real estate company to the benefit of its clients and develops relationships that mutually benefit the company and its clients on a scale not commonly seen in markets this size.

0 : ce -800 fi Of 277 9) 31

Producing Successful Results


Check out all the Cedar Valley listings on our new website at

First Place: Coffee Shop

Cup of Joe was founded in 1995 by Ann jazz and on Saturday nights, a variety of Eastman, and Dawn Wilson was her man- local musicians provide us with enjoyable ager for 10 years before purchasing the tunes,” Dawn said. business in 2006. Dawn has been in the restaurant business ★ 102 Main St., Cedar Falls for 21 years. ★ (319) 277-1596 Cup of Joe specializes in direct and fair ★ 6 a.m. to 10 p.m. Monday trade along with organic and shade grown through Thursday, 6 a.m. to 11 p.m. Friday, 7 a.m. coffees. to 11 p.m. Saturday, 8 Local bakers provide the shop with fresh a.m. to 9 p.m. Sunday pastries daily. “Every Thursday night, we have live



Budreau Veterinary Clinic First Place: Veterinary Clinic The veterinary business came naturally to Drs. Danny and Julie Budreau, the owners of Budreau Veterinary Clinic. Both have been in veterinary medicine for 20 years. In May 2001, they opened their own clinic. We are unique in that we provide care for both large and small animals in addition to boarding and grooming. The clinic participates in the annual Neuter a Tom Cat Day with the Cedar Bend Humane Society. We provide personalized service to each client and patient and we are very focused on teamwork within the practice.


★ 4132 S. Hudson Road, Cedar Falls ★ (319) 988-4760 ★ 8 a.m. to 5 p.m. Monday through Friday, 8 a.m. to noon Saturday


Troy York

Honorable Mention Best Of Best Bartender 2009



Locke Funeral Home First Place: Funeral Home Locke Funeral Home was started by Carroll P. Locke in 1945. He was followed by three generations of Locke descendants, licensed funeral directors carrying on his vision of exemplary service to the community, best expressed in the funeral home’s motto: “Where your wishes have governed for four generations.” John, Jack and Eric Locke are joined by Rick Hulstein, licensed funeral director; Kristine Hirsch, certified after-care and pre-planning consultant; and office and funeral assistants. When Carroll Locke established his business, his main concern was the people he served and helping them through a difficult time with compassion and understanding. That is still the goal at Locke Funeral Home. Carroll’s son John best expressed this sentiment when he said, “Like my father, I’ve always thought it a privilege to help the families we serve during a very personal time in their lives. I’m proud that my son, Jack, grandson, Eric, and our staff have the same

★ 1519 W. Fourth St., Waterloo ★ (319) 233-6138

commitment to serve and respect your family’s wishes as we would our own.” The professionals at Locke Funeral Home are eager to assist you, listen to you and help you with your wishes. They handle visitation, church, cemetery and cremation arrangements; special services for veterans; composing the obituary; completing all necessary paperwork; death certificates; flower care; and other time-sensitive arrangements requested by families. The advance planning specialist helps interested individuals set simple guidelines and make important, affordable choices now about how they wish to be remembered in the future. According to Jack Locke, “We’re proud to say that Locke Funeral Home has been serving the Waterloo area for more than 60 years. Thank you for the confidence you have shown in us by voting us the Best of the Best.”



Deery Brothers Collision Center First Place: Auto Body Repair We at Deery Brothers Collision Center would like to say thank you to all our customers, vendors, insurance companies and insurance agents throughout the Cedar Valley. It seems like only yesterday we opened this 36,000-square-foot, stateof-the-art facility to general manager Glen Hulbert, who has been with the Deery organization for more than 25 years. This year we have gone green by changing to a PPG waterborne paint system. This is much healthier for our employees as well as the environment. Deery Brothers Collision Center is the first of two Toyota certified shops in all of Iowa. The other is Deery Brothers in Burlington, which is patterned on our shop. Toyota has only 167 certified shops in the United States. It takes a lot of talented, well-trained

★ 201 E. Seerly Blvd., Cedar Falls ★ (319) 266-9900 or (800) 263-2414 ★ 7:30 a.m. to 6 p.m. Monday to Friday, 7:30 a.m. to noon Saturday ★



employees to keep this size of shop going, and we couldn’t do any of it without our excellent office staff run by Kim Hansen. Our estimators, Mark, Kevin and Kim, and parts manager Charlie have backgrounds in repair and insurance and are more than willing to walk you through the entire repair process. Our top notch technicians are what really set us apart from the rest. We also offer a full line detail shop, run by Greg Azbill, and we apply spray bed liners.



Cedar Valley for Making Us Your Choice


Member of the Cedar Valley Collision Association Member of the IADA (Iowa Auto Dealers Association)

Member of Iowa Collision Repair Association


Ask Ask us us for for the the real real thing thing

Original Collision Parts

The The imitations imitations can can never never be be more more than than mere mere imitations imitations


Kevin Kerr


Glen Hulbert

General Manager

Kim Kim Cummings Hansen Estimator

Office Manager

Todd Arenholz Production Manager


Deery Brothers Collision Center

201 E.Seerley Blvd. • Cedar Falls, Iowa • 266-9900




Iowa Hospice


First Place: Home Health Agency


Tom Moreland chose to start a hospice because he felt called to serve persons who are sick and dying. His mission to become “Iowa’s Hospice” was achieved through his faith, hard work and family of employees. Much of the work done by Iowa Hospice is based on Mother Theresa’s teachings. Iowa Hospice provides support to patients and families who are suffering from life-limiting illness, including emotional and spiritual support, medical care, home health, help with daily living, music therapy, massage therapy

and respite care. Iowa Hospice admits patients 24 hours a day in 90 counties of Iowa. We are the largest hospice in Iowa, serving more than 400 patients. Our secret to being the Best of the Best is to put others before ourselves. Our motto is “Love in Action” on a daily basis. Our employees work diligently to help patients cherish the goodness of every day and appreciate the memories of the past. We are successful because of every single employee’s dedication to doing the right thing at the right time.

Iowa Hospice was awarded CHAP certification in 2009 for several of its sites, being the first hospice in Iowa to open with CHAP. We are open access and serve all, regardless of ability to pay. Persons electing palliative treatments, such as chemotherapy or radiation, may be eligible for hospice as well. Iowa Hospice has a palliative care program for persons who may not qualify for hospice but wish to have assistance with education, pain and symptom management.

★ 626 Commercial St., Waterloo ★ (319) 232-5233



We’ve worked very hard to put our “Love in Action”, and you have noticed! Thank you for the recognition. Iowa Hospice is honored to receive this award and looks forward to serving your community into the future.



Medical Care Home Health Help with Daily Living Short-Term Inpatient Care Continuous Home Care Respite Services Medical Equipment Pet Therapy Music Therapy

Want to find out ways we are going above & beyond?

1-800-HOSPICE (467-7423) • 319-232-5233 •

Massage Therapy Bereavement Volunteer Services Speakers & Education

Our Radical Loving Care [RLC] Program provides extra support from Iowa Hospice staff, such as visits from a religious clergyman, music therapy, massage, social worker involvement, or volunteer reinforcement. Ongoing assessments by the patient’s nurse will continue as needed.





EyeCare Associates Cedar Falls Community Credit Union First Place: Optical

We want to thank the Cedar Valley for voting the EyeCare Associates P.C. the Best of the Best 2009! Our focus is your vision, and our goal is to provide our patients with the best quality of life by making sure your eyes stay healthy. We have five optometrists on staff — Dr. Steven Boeke, Dr. Paul Creeden, Dr. David Neill, Dr. Jerry Stahl and Dr. Dennis Tieszen — and two convenient locations in Waterloo and Cedar Falls to serve you. After a thorough examination of your eyes using the latest technology and diagnoses, the doctors determine the need for glasses and contact lenses. Along with our five optometrists, we have a great team of experts and support staff to ensure you are treated professionally and that all your needs are met in a timely manner. We know that insurance benefits are very important to many patients. We have a team of insurance experts that obtain all the pertinent information about each individual visit so that benefits can

★ 999 Home Plaza, Suite 100, Waterloo ★ (319) 236-0815 ★ 8 a.m. to 6 p.m. Monday, 8 a.m. to 5 p.m. Tuesday through Friday

Honorable Mention: Credit Union

Cedar Falls Community Credit Union is a memberowned credit union of more than 9,000 members. We be verified. have been in business for We file your more than 50 years. claims on your Our goal is to provide highbehalf and try quality financial products our best to and services that enhance help patients the lives of our members. understand You are not just another what to expect number like at other large once a claim is turned in. Our technicians financial institutions. We and opticians are experts in both contact know you by name! lenses and selection of lenses and frames. They’ll assist you with lifestyle needs and fashion preferences, always keeping in mind your best possible vision. Again, thank you for voting us Best of the Best! We pledge to continue to do our best to serve you as we focus on your vision!

★ 123 W. Fourth St., Cedar Falls ★ (319) 266-7531 ★ 8 a.m. to 5 p.m. ★




Humble Travel Service The CORE First Place: Travel Agency

Humble Travel Service Ltd. opened in November 1961 at 109 W. Second St. in Cedar Falls. The company was opened by Bonnie Humble, CEO, as a one-woman operation assisted part time by her husband, Bob, who was employed full time by Braniff International Airways at the Waterloo Airport. The Humbles’ son, Gregg, is now president, and his wife, Arlene, is vice president of the firm. Our agency is made up of experienced travel professionals. As a proud member of Virtuoso, North America’s most respected network of travel specialists, we are automatically placed in the top 1 percent of travel agencies. Our affiliation with Virtuoso represents decades of professional experience, worldwide connections and product, lifestyle and destination expertise. We enjoy personal relationships with the world’s most respected cruise, tour and hotel providers. With more than 47 years of expertise in the travel industry, we continue to spe-

★ 125 Main St., Cedar Falls ★ (319) 2777202 ★ Watts line, (800) 5825656 ★ 8 a.m. to 5 p.m. Monday to Friday



cialize in individual, group, incentive and corporate travel. Cruises, escorted tours, vacation and hotel packages are included. Combined, our travel professionals have more than 160 years of experience. Our clients can expect personal service that is fast, friendly and detailed. In 2007, the Waterloo office was consolidated into the Cedar Falls location. The office was completely renovated. Humble Travel Service Ltd. has been chosen Best of the Best in the Cedar Valley for the last four years, and we are looking forward to a great future in the heart of America.

Date: October 26, 2009 Time: 7:00pm Place: The Elks Club, 407 E. Park Ave., Waterloo, IA

Space is limited! R.S.V.P. 319-277-2202 or 800-582-5656

Sponsored By:

“We are honored by the votes of recognition and support from our many friends and clients,” said Mike Blanchard, owner of The CORE. For more than two decades, Blanchard has been offering comic books, ★ 1926 Valley games and pop culture Park Drive, to the Cedar Valley and Cedar Falls surrounding communi- ★ (319) 277ties. He began in 1988 as 1835 the manager of Oakleaf Comics and became the owner of The CORE in 1999. Carrying one of the largest selections of current comic books and graphic novels in Iowa, The CORE is the destination of visitors from all around the state. They come for the selection and the customer service. “It’s a wonderful compliment when someone walks into The CORE for the first time and lets out a loud ‘Awesome!’” Blanchard said. “What is cooler than comics? “With more blockbuster movies coming straight from the pages of comic books, newcomers are seeking us out to discover where these characters and concepts all


First Place: Book Store, Buy Collectibles, Unique Gifts

began,” Blanchard said. “Back in the late 1980s, our primary goal was to let people know that comics weren’t just for kids,” mused Blanchard. “Today it has reversed — we want people to know that comics aren’t just for adults.” Blanchard regularly works with teachers, donating comics to get kids interested in reading. The CORE also carries games such as YuGi-Oh!, Axis & Allies, Settlers of Catan and many other popular tabletop games. Many evenings are scheduled for customers to try out and play games. The CORE has offered many unique gifts and collectibles over the years, from vintage Star Wars toys to original one-of-kind artwork by professional comic and animation artists. A large selection of high-end pop culture memorabilia including Star Wars, Star Trek and your favorite super-heroes are always on display. In this day of people increasingly buying over the Internet, it is a true pleasure to conduct business with so many wonderful and loyal clients everyday. Again, our thanks to you all, for you are all truly the Best of the Best!




Honorable Mention: Electrician

W&J Electric Service W&J Electric Service L.C. has been in business for 37 years, and owner Rick Mott has been in the profession for 18 years. W&J specializes in residential wiring, including remodels, new additions, fixture replacement and electrical updates. They do commercial wiring as well. “We are a small company,” Rick said. “Being a smaller company, it is easy to communicate with the customers with questions or concerns.” Rick is an associate member of the Inter-

“The Good Electrician”

★ (319) 291-6805 ★ 8 a.m. to 5 p.m.

Commercial & Residential

national Association of Electrical Inspectors and an active member of the Evansdale Chamber of Commerce. “We are a two-man operation,” Rick said. “We strive for quality. Being a smaller company, it will take a little longer to get us there, but we will go the extra mile to get the job done right.”

W&J Electric Service, L.C. Licensed . Bonded . Insured


TnK Health Food Store

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Honorable Mention: Health and Natural Foods TnK is the oldest health food store in the Cedar Valley and the No. 1 choice for your natural health solutions. Our daily mission at TnK is to teach every customer about Total Natural Kare and the impact one can make with their overall health. At TnK, we emphasize a Simple Wellness approach by promoting daily health maintenance of a healthier lifestyle for all ages.

Our staff has 34 years of combined experience. Stop by and our team will help you develop and maintain a healthier way of life for you to enjoy.

Bell Nichol Spalon

★ 1023 Peoples Square, Waterloo ★ (319) 235-0246 ★ 9 a.m. to 6 p.m. Monday, 9 a.m. to 5:30 p.m. Tuesday to Friday, 9 a.m. to 4 p.m. Saturday

Honorable Mention: Full Service Nails, Hair Salon

Amy O’Brien, owner of Bell Nichol ★ 352 E. Ridgeway, Waterloo Spalon, has been in the family business for ★ (319) 235-4417 15 years. “My mother went to cosmetol★ 9 a.m. to 5 p.m. Monday, 9 a.m. to 8 p.m. ogy school as well as my aunt and cousin. I Tuesday through Thursday, 9 a.m. to 6 p.m. Friday, 8 a.m. to 3 p.m. Saturday have a passion for it,” she said. That passion led Amy to open Bell Nichol Spalon, which offers salon and spa ser- said. Amy said giving the client what they vices. “And we are unique because of our event room, where special parties take want and treating them to a relaxing expeplace for weddings, birthdays, etc.,” Amy rience is why they are Best of the Best.

Bead Happy Penny Franke, owner of Bead Happy, has been in business seven years. The store offers a fabulous selection of gifts, jewelry and beads. Customers can select jewelry already made, or Penny delights in creating unique, one-of-a-kind pieces for her customers. You also can schedule a party in the Ooh La La party room. The business relocated from Waterloo to 5315 University Ave., Cedar Falls. “The move has been fabulous for us,” Penny said. “I feel so blessed to own this shop


Honorable Mention: Craft Store ★ 5315 University Ave., Cedar Falls ★ (319) 277-4386 ★ 10 a.m. to 5 p.m. Monday through Wednesday, Friday and Saturday; 10 a.m. to 7 p.m. Thursday ★

and this sweet little building and to be able to spend each day doing what I love and creating many new friends in the process. It is my hope that my customers feel this appreciation each time they come in.”


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Silver Eagle Harley-Davidson/Buell First Place: Motorcycle Silver Eagle Harley-Davidson/Buell has been recognized as the Cedar Valley’s Best of the Best since its inception. The store has two locations. The main store is located at the corner of U.S. Highways 63 and 20, and there is a store at Crossroads Center on the lower level next to Scheels. The mall store sells everything but bikes, and the merchandise is different from the main store. Harley-Davidson Motorclothes are made specifically for the rider. The materials are very high quality and always keep the rider in mind. “All the fashion magazines this year are featuring the black leather biker look. Both our main store and ★ Sergeant Road, Waterloo ★ (319) 235-6505 ★

Crossroads Center store have many items that even the non-Harley enthusiasts would love, from leather biker jackets to leather boots, great jeans, belts and specialty items,” said Sarah Steninger, mall store manager. Sales manager Troy Walbaum said they have a large selection of bikes, both new and used, in colors, styles and sizes to fit everyone’s desires, from Sportsters, with an MSRP of $6,999, to the Touring Family and everything in between. The Silver Eagle Service Department has a slogan that they use throughout the year: “We take pride in your ride.” Performance work, upgrades and diagnostic testing are the most common, but they also go over and above with free pickup and delivery, and customers receive a respectably clean bike when work is complete.

We take pride in being the #1 motorc ycle dealership! Special thanks to our great staff and loyal customers. Silver Eagle Harley Davidson/Buell 4022 Sergeant Rd ( H w y. 6 3 & 2 0 ) Wa t e r l o o 319-235-6505 1-800-3Harley

The service department consists of Harley-Davidson factory-trained technicians using essential tools made specifically for Harley dealerships as well as state-of-the-art machine shop equipment and computer diagnostics. Their goal is to keep you safe when you’re on the road. “We want you safe, so we always thoroughly check your bike over before you leave,” says Jim Mehmen, service

manager. The parts and accessories department at Silver Eagle also believes that giving back to the community aids in the sense of pride that always accompanies Harley-Davidson riders and employees. These local events include charity opportunities, and they also sponsor countless activities in the Cedar Valley throughout the year. “We believe in the Cedar Valley. We believe in supporting our community by buying local and giving back to those in need. We want to make a difference by supporting local groups like MDA, Boy Scouts, Girl Scouts and the Make-A-Wish Foundation,” said Anthony Lumetta. “We would like to thank our great staff for their dedication, and also our customers for voting us Best of the Best again in 2009. And remember, our pride is in your ride! We look forward to seeing you soon!”



Voted Best of the Best 2007, 2008 & 2009 •





Lincoln Savings Bank First Place: Bank, Financial Investment Lincoln Savings Bank is a $530 million full-service bank and member of the Federal Deposit Insurance Corp. Since our founding in 1902, LSB has been serving the banking needs of Iowans. LSB Financial, a subsidiary of Lincoln Savings Bank, extends these traditional banking capabilities to include insurance, investments, trust, real estate services and more. Together, Lincoln Savings Bank and LSB Financial operate seamlessly to be your complete financial services provider. Having grown from a small one-location agricultural bank started in 1902 to the diversified financial institution it is now, LSB has enjoyed sustained growth while staying rooted in Iowa values. The multi-million dollar financial services company that exists today has 14 banking/financial service locations, one insur-

ance office and two real estate offices. As of July 1, 2006, the real estate division operates Century 21 LSB Real Estate, a franchisee of Century 21 Real Estate LLC. LSB’s philosophy has been based on a small set of timeless guiding principles referred to as core values: honesty, integrity and quality; engaging, supportive relationships; pride and commitment; continuous improvement; passionate community stewardship; and excellence in reputation. Owned and managed in Iowa by Iowans, LSB is committed to the communities we serve. The LSB Foundation was established in 2005 for the purpose of supporting LSB’s charitable giving tradition in the communities we serve. LSB’s philanthropic philosophy has been an integral part of the company culture since our founding.

★ LSB Main Office ★ 508 Main St., Reinbeck ★ (800) 588-7551 ★ ★

Steve Tscherter, president and CEO of LSB, believes the employees are the key to LSB’s success. “The valued employees at Lincoln Savings Bank are imperative to providing you, the client, with superior customer service we refer to as ‘Service Excellence.’ As employee owners, our staff has a vested interest in providing ‘Service Excellence.’” LSB Financial has built its business model around serving the customer and listening to their needs. LSB Financial offers coordinated financial solutions, including personal and commercial

insurance, investment services, trust and estate planning, employee benefit programs and real estate services. LSB Financial professionals work together as a team to help clients achieve their financial goals. Their mix of employees includes certified financial planner professionals, personal financial advisors, licensed insurance agents, trust officers and realtors. Erik Skovgard, president of LSB Financial, said: “LSB can be your financial partner for life. We are truly equipped to handle every aspect of our clients’ financial needs. We can help them with their current needs and plan for their future. Our goal is to provide complete financial services for today, tomorrow and beyond.”





State Farm Insurance - Monte McCunniff First Place: Insurance Agent — Monte McCunniff On behalf of the Monte McCunniff State Farm Insurance Agency, we are very honored and proud to be voted the best insurance agency in the Cedar Valley area. I have always built my business striving to provide the best possible service to all of our clients. I started in the insurance business at the young age of 22 on March 1, 1962, out of a shoe box. I grew a list of clientele by following up on their auto and home renewal dates. People were usually surprised when I followed through with my promise to touch base with them in six months to a year. But this is how I built my business over the years with State Farm — great customer service with a reputable company. Giving personal attention to the families’ financial and insurance needs has been my primary goal since the beginning, and I have found that doing business the right way will result in my clients’ overall satisfaction and achieve their needs. I have worked very hard to

earn the trust of our clients, and we all know that is something that is not easily established in today’s environment. More than 47 years later, I own the Monte McCunniff State Farm Insurance Agency. Currently, I have a tremendously knowledgeable staff of five who each specialize in their discipline and, in my opinion, work together to form the best team. Brad, my son, has been with me for more than 20 years and aspires to someday continue this great legacy I have developed and grown with him. Julie and Dave have more than 20 years experience between them and primarily service our existing clients as well as the banking, health and long-term products we offer. Jon, our marketing specialist, helps our new clients become familiar with not only products offered by State Farm but also guides them to the Monte McCunniff service of all 96 products. Abby contributes to the office part time as she finishes her degree at the Universi-

ty of Northern Iowa. Every person on the staff contributes toward this full-service agency providing insurance and financial services to the best of their abilities and knowledge. We are not always the best price, but we service our clients with our knowledge and the intent to receive value. And let me be bold to say that if you value the service you have come to expect, it is invaluable to your peace of mind. I have been a long-time resident of Cedar Falls and have raised three children, Brad, Curt and Megan, with my ever-encouraging and supportive wife, Sonia. I always wanted to help people, and part of that ★ 1708 State St., Cedar Falls ★ 266-7533 ★

inspiration came from my professor at Iowa State Teachers College, now known as UNI, who helped me focus my efforts and desire towards the financial services industry. I graduated from UNI with a bachelor’s degree in 1960. I was drafted into the Army shortly thereafter and served my country before embracing my career with State Farm. I enjoy spending my free time with family and friends doing what I have always longed to do — racquetball, fishing, hunting and boating. I have always strived to have a balance of work and home life that can reflect a happier person for both environments. Again, I would like to thank our clients and the people of this community for this great honor. We will continue to strive to provide the best 24/7 service with the utmost personal attention that our clients have come to expect.




★ 809 Ansborough Ave., Waterloo ★ (319) 235-6703 ★ 8:30 a.m. to 5:30 p.m. Monday through Friday, 9 a.m. to 4 p.m. Saturday ★

by Lloyd Weber, has been in Waterloo since 1965. Weber’s carries motorcycles, ATVs, scooters, wave runners, generators and a full line of clothing and accessories. “Thank you for voting us Best of the Best and for your continued support,” Neuendorf said.

Petersen & Tietz Celebrating 75 years in business, Petersen & Tietz Florists & Greenhouses Inc. is owned by Heidi Tietz De Silva, a thirdgeneration florist/grower. This is eastern Iowa’s largest retail greenhouse with our own full service flower shop, garden center and interior plantscaping. With two acres of greenhouses on site, it gives real meaning to “Locally Grown.” Good personal service the old-fashioned way is a trademark at Petersen & Tietz. We are very creative and constantly updating

Weber’s Cycle Center has

3 KEYs of Success

friendly, professional & knowledgeable 1st Place ATV 2nd Place (Honorable Mention) Motorcycles



Weber’s Cycle Center 809





★ 2275 Independence Ave., Waterloo ★ (319) 234-6883, fax (319) 234-6884 ★ 8 a.m. to 5 p.m. Monday to Friday, 9 a.m. to 3 p.m. Saturday ★

our techniques for floral design and growing, as well as new plant varieties. If you are looking for high quality and great customer service, you’re looking for Petersen & Tietz Florists & Greenhouses Inc.

Honorable Mention: Hardware

★ 2130 Kimball Ave., Waterloo ★ (319) 234-0383 ★ 9 a.m. to 7 p.m. Monday to Friday, 8 a.m. to 5 p.m. Saturday, 10 a.m. to 4 p.m. Sunday

secret of their success is giving the customer the attention and service that is missing from many of the big box stores. “We try to greet all customers in the store and help them with their problems and projects,” he said.

Johnson’s Bakery Celebrating 60 years in March 2010, Johnson’s Bakery has a reputation for catering to sweet tooths. This family-owned business opened its doors in 1950 as a doughnut shop and quickly expanded into a full-scale bakery. It offers “old-world style” products. Products include everything from custom-made wedding cakes to buns and doughnuts. Family members say the bakery is not just a job, it’s a way of life. Over the years, the bakery has won many


First Place: Greenhouse Honorable Mention: Florist

Ridgeway True Value John Schotter began working at Ridgeway True Value Hardware when his father bought the business in 1974. He was 15 years old. He has been in the hardware business for 34 years. He now owns the business, and his wife, Sharon, began working at the store full time in 2004 after they doubled the size of the store. “We are a hardware store that has a wellrounded inventory,” John said. He says the

Thank You for Voting Us

& More!

Weber’s Cycle Center’s philosophy is simple: Give customers what they want at the best possible price. “We handle multiple lines including Honda, Yamaha, Triumph and Arctic Cat and have a great selection of products in each line. Many of our employees have worked here for several years, so there is a relationship of trust that brings customers back to us,” said owner Jeff Neuendorf. Some mechanics have more than 30 years’ experience. Weber’s Cycle Center, established in 1961



A r c t i c C a t • H o n d a • Tr i u m p h • Ya m a h a

Weber’s Cycle Center

First Place: ATV Second Place: Motorcycle

First Place: Bakery

awards at shows ★ 820 W. Fifth St., and conventions Waterloo for decorated cakes, ★ (319) 232-8154 wedding cakes, ★ 5 a.m. to 5:30 p.m. Monday to decorated cookies Saturday, 6 a.m. and cupcakes. Merto 2 p.m. Sunday chandising displays and window displays have been awarded to Johnson’s Bakery for its creativity. The Courier readers chose Johnson’s Bakery as the best bakery for eight consecutive years.



Start right. Start here. LAWN-BOY® TORO Sales & Service

John Schotter Sharon Schotter

2130 Kimball Waterloo, IA 50702 (319) 234-0383

Thank You Cedar Valley for voting us Best of the Best.

Johnson's Bakery 820 W. 5th St. Waterloo • 232-8154


Spicoli’s Spicoli’s Grill and the Reverb Rock Garden, owned by Cody Winther and Rob Dunn, has been in business for two years. “Due to our involvement in live music that started in 1996, we decided to pursue a career in the business. We opened The Reverb in Cedar Falls in 2001. In 2008, we opened Spicoli’s and incorporated bars, bands and food,” Cody said. In fall 2008, The Reverb was incorporated into Spicoli’s. “We offer various types of entertainment virtually every night we are open.

First Place: Happy Hour

We have karaoke on Thursdays and bands on weekends. “Our Happy Hour that won Best of the Best is the longest time-wise, 4 to 8 p.m., and we offer the most aggressive special, two-for-one on most drinks. We cater to every type of person, all the time.”

3555 University Avenue, Waterloo • 287-5747

Honorable Mention: ATV The business has received numerous awards, including U.S. Snowmobile Dealer of the Year, Iowa Snow Dealer of the Year, Polaris Presidential Award and Polaris Century 200 Club. ★ 304 E. Main St., Fairbank ★ (319) 635-2311 ★ 8 a.m. to 5:30 p.m. Monday through Friday, 8 a.m. to noon Saturday ★

First Place: Realtor — Dan Berregaard

★ 3313 Terrace Drive, Cedar Falls ★ (319) 269-1549 ★ 8 a.m. to 5 p.m. Monday through Friday; Dan is available 24 hours ★

Thanks for Voting Us the Best Place for Happy Hour in the Cedar Valley!


Oakridge Realtors Dan Berregaard has been in the real estate business for 10 years. “Prior to real estate, I was in retail sales and management. I realized that the two things I enjoyed most were working directly with the client/customer and helping them, but also working with other sales agents to help them learn and grow in their abilities to help their own customers/clients,” Dan said. “Making the transition to being a real estate agent and broker gave me a great opportunity to practice both of the things I enjoyed most. “My work hours are split between working with my own real estate clients



★ 3555 University Ave., Waterloo ★ (319) 287-5747 ★ 3 p.m. to 2 a.m. Monday through Saturday ★

Myers Polaris Myers Polaris Inc., owned by Roger and Cindy Myers, has been in business for 27 years. “We carry only Polaris ATV/ORV and snowmobiles. As a single line dealer, we can specialize in one brand,” Roger said. The Myers credit their success to smalltown deals; knowledgeable, experienced staff; and first-rate customer service. “And we carry one of the largest inventories of Polaris parts and accessories in the state,” Roger said.


helping them purchase and sell residential real estate and helping to lead our team of 44 licensed realtors at Oakridge. For me, it’s a great balance of those things that give me the most satisfaction,” he said. “I really enjoy what I do! I feel wellplaced in my profession. When you love what you do, it comes across to your clients and in the service you provide. I care very much about my clients and the agents who work with me at Oakridge. I consider all I get to do a real privilege. “Life, and business, is about building quality relationships. My tag line is ‘Your Friend in Real Estate.’ “My goal is always to provide outstanding communication and professional counsel to my clients. At the same time, it is my hope that it is more than just a business transaction and that I truly become their friend in real estate.”



Authorized Polaris Dealer New & Used • Full Line Service, Parts and Accessories Dept.




304 MAIN ST. FAIRBANK, IA 50629 Toll Free: (888) 282-9992 Phone: (319) 635-2311 Fax: (319) 635-2199





Sunrise Catering

Tan World

Family YMCA

AAA Travel

Honorable Mention: Catering Service

First Place: Tanning Salon

Honorable Mention: Fitness Center

Honorable Mention: Travel Agency

Sunrise Catering, owned by Jim and Beverly Collins, has been in business for nine years. Jim began his food-service career ★ 201 Main St., 38 years ago. When he Readlyn began catering ser- ★ (319) 961vices, the response was 4736 overwhelming, and he ★ knew he had found his niche. In 2001, Jim and Bev relocated Sunrise Catering to Readlyn. Serving more than 50,000 meals each year for special occasions like weddings and large-scale corporate events, business has continued to increase every year. The secret to Jim’s success is his belief in being a full-service provider. By listening to the customer’s needs and wishes, each event is fully customized. Sunrise Catering serves meals with china and stemware and also offers a buffet line with paper goods. Fancy or simple, elegant or casual, Sunrise Catering will be the crowning touch to your occasion — and the food isn’t bad either!

Tan World has been in business at its Waterloo location for five years and four years at its Cedar Falls location. It is owned by Wade and Jennifer Teslow, and the Cedar Valley manager is Katie Lanners. They opened their first location in Dubuque 10 years ago. “We like tanning and enjoy helping our customers feel good and look good,” said Lanners. Tan World is a full-service tanning salon. They offer the best in tanning technology and our own exclusive skin care line. Tan World offers you a meticulously clean and inviting environment, making your tanning experience a kind of mini vacation from your everyday routine.

The Family YMCA of Black Hawk County has been serving the community for more than 140 years. It is a nonprofit focusing on building strong kids, strong families and strong communities. We offer family programming, aquatics, wellness offerings, sports and child care. We strive each day to serve our existing membership base and the community. We offer a variety of programs to serve families and also offer membership assistance. The Family YMCA of Black Hawk County was recognized as Best of the Best in 2007. Our mission is to put Christian principles into practice through programs that build a healthy spirit, mind and body for all.

AAA Travel has been in business for 107 years and lists the secret of their success as customer service, a wide variety of products, preferred status with their vendors and a knowledgeable staff with a total of 130 years of service between the agents and manager Patti Kelly. The staff at AAA ★ 3366 Kimball Travel have received Ave., Waterloo the President’s Elite ★ (319) 236-3620 Award, their highest ★ 8:30 a.m. to 5:30 p.m. Monday recognition award, through Friday and the office has been recognized by their vendors with numerous sales awards and for their customer service. They also hold Destination Specialist designations from the Caribbean to Europe and improve their knowledge through education and familiarization trips. “As a member organization, we take pride in offering value to our membership card. Members achieve higher savings, but you do not need to be a member to use our services for leisure travel,” Kelly said.

★ 5925 University Ave., Cedar Falls ★ (319) 277-1522 ★ 3856 Hammond Ave., Waterloo ★ (319) 233-8002 ★ 7 a.m. to 11 p.m. Monday to Friday, 8 a.m. to 8 p.m. Saturday, noon to 8 p.m. Sunday

Thank you Cedar Valley for your business and

★ 669 S. Hackett Road, Waterloo ★ (319) 233-3531 ★ 5 a.m. to 9 p.m. Monday to Friday, 7 a.m. to 6 p.m. Saturday, noon to 6 p.m. Sunday ★

Thanks for making your YMCA one of the Best of the Best in the Cedar Valley! Join today and get all this and more for one low annual price!

Voting us 1st Place in Best of The Best!! your world, your tan Experience the Best!

Salon Hours: Salon Hours: M-F 7am-11pm 7am-11pm M-F Sat 8am-10pm 8am-8pm Sat Sun Noon Noon-8pm Sun - 8pm

CedarFalls,IA Falls, IA Cedar 5925 University UniversityAve. Ave. 5925 319.277.1522 319.363.6581 Waterloo,IA Waterloo, IA 3856Hammond Hammond Ave. Ave. 3856 319.235.8002 319.235.8002

No Appointments

Emergency Services • 24-Hour Roadside Assistance • Towing • Fuel Delivery • Lock-Out Service • Flat-Tire Change • Battery Boost

Touring Services

AAA Travel Services

• Free Maps • Tours, Cruises, Vacation Packages • Free TripTik® Routings • Exclusive Member-Only • Free TourBook* Guides Amenities • No-Fee Travelers Cheques

Insurance Savings

Special Services

• Auto Insurance • Home Insurance • Condo/Renters Insurance

• Show your Card & Save® Discounts • AAA Visa® Credit Card • AAA Living Magazine • Other Benefits

AAA Waterloo 3366 Kimball Ave. Waterloo, Iowa 319-236-3620






Main Street Exchange Our family has been in the resale business for years and always enjoyed shopping consignment stores. We felt there weren’t enough in the Cedar Valley and decided to do something about it. We specialize in clothing for all ages, housewares, small furniture, home decor, jewelry and kitchenware. We have highquality merchandise that is very gently used. There is something for everyone! The secret to our being Best of the Best

First Place: Consignment

★ 309 Main St., Cedar Falls ★ (319) 268-7243 ★ 10 a.m. to 6 p.m. Monday to Thursday and Saturday, 10 a.m. to 8 p.m. Friday

is our consignors. We get great consignments and pass them along to our customers at a great price. Our consignors are making good money, while our customers save lots of money. It’s a win-win for everyone!

Stanley Appliance The Stanley family has been in the appliance business since 1980. Through the years, we have earned a reputation for competitive prices on new and used appliances along with fast reliable service after the sale. We have factory trained sale, service and delivery personnel. Customers appreciate our friendly, honest and knowledgeable sales associates. We listen to what our customer wants, and we never use high-pressure sales

Honorable Mention: Appliance Store

Thanks for Voting Us Best of the Best.

Stop in and take advantage of Great Rebates on

★ 541 Ansborough Ave., Waterloo ★ (319) 235-0900 ★ 9 a.m. to 8 p.m. Monday and Thursday; 9 a.m. to 6 p.m. Tuesday, Wednesday and Friday; 9 a.m. to 4 p.m. Saturday

tactics. We are fortunate to have loyal customers who recommend Stanley Appliance to friends and family. We would like to thank our customers for voting us one of the Best of the Best.

Hy-Vee First Place: Deli, Fresh Vegetables/Fruit, Grocery Store, Liquor Selection, Wine Selection | Honorable Mention: Bakery, Catering Service, Health & Natural Foods, Meat Counter, Salad Bar Charles Hyde and David Vredenburg founded Hy-Vee Food Stores in 1930. They opened a small store in Beaconsfield, Iowa, with a goal to provide “good merchandise, appreciative service and low prices.” We have so much to offer our customers and community. Hy-Vee’s mission statement is “Making lives easier, healthier and happier.” You can see this statement reflected in our health-oriented departments and programs, including our HealthMarkets, Begin program, NuVal nutritional scoring system, Live Healthy America and great online resources like HealthNotes, HealthyBites, our weekly menu, budget menu and 30 Meals for $3. We truly strive to make lives easier, healthier and happier. Our one and only goal is to help and please each individual that walks through our doors. We continue to grow and meet the needs of our customers and community. We focus on unmatched friendly and appreciative service. We want



to offer the best ★ 4000 University one-stop shopping Ave., Waterloo experience a person ★ (319) 236-0580 can find. ★ 306 Byron Ave., Waterloo We give back to our community. ★ (319) 233-3266 We also are very ★ 2181 Logan Ave., Waterloo involved with our ★ (319) 234-8267 local schools. We ★ Crossroads Center, are Partners in EduWaterloo cation with several ★ (319) 234-7523 schools in the area. ★ College Square Mall, Cedar Falls We have given local schools$416,021.74 ★ (319) 266-7535 over the last 11 years through our Cash for Students program. The Cedar Falls and Waterloo Hy-Vee stores would like to take this opportunity to thank all of our loyal customers for voting Hy-Vee Best of the Best in 2009. We value your support and look forward to serving you further in 2010!

STANLEY APPLIANCE 541 Ansborough Ave., Waterloo • 235-0900 Hours: 9am to 8pm Monday and Thursday, 9am to 6pm Tuesday, Wednesday, Friday Saturday 9am-4pm

Thanks for voting your employee-owned Hy-Vee stores




fruits & veggies

grocery store






Wheaton Franciscan Healthcare First Place: Pediatrician — Dr. Jodi Van Sickle Honorable Mention: Family Doctor — Dr. James Petersen & Dr. Richard Frankhauser, Home Health Agency, Medical Staff Member — Dr. Gerald Sarsfield, Pediatrician — Dr. Lori Shockley & Dr. Victoria Runez, Podiatrist — Dr. Richard Bremner Wheaton Franciscan Healthcare includes an integrated network providing health care in Northeast Iowa. Wheaton’s commitment to providing excellent health care means going beyond hospital and clinic walls to reach out to those at risk. “The Best of the Best recognition is a testament to the patient care that the providers delivered who were recognized for their efforts,” said Vicki Parsons, vice president of human resources. “Best of the Best is a wonderful way to recognize individuals who chose to serve


others. This is a group of truly wonderful, dedicated and devoted practitioners, and having them recognized is truly exceptional. “These people chose these roles to work with others to provide the best possible care, not to be recognized,” Parsons said. “They focus on getting their patients better and getting them through the various stages of life. It is gratifying to know how others see them. “Recently, 20 new hires were asked why they wanted to work here,” she said. “A main reason they gave was because their own values and belief system matched with the values of the organization.” Wheaton Franciscan Healthcare includes: ■ Covenant Medical Center — Wheaton Franciscan H e a l t h c a r e ’s Covenant Medical Center t ra ce s its origins to 1912, when Franciscan Sisters founded St. Francis Hospital in Waterloo. Seventy-four years later, in 1986, the Wheaton Franciscan Sisters consolidated St. Francis Hospital with neighboring Schoitz Medical Center to form Covenant Medical Center. ■ Sartori Memorial Hospital — The hospital, the first in Cedar Falls, was owned by the city of Cedar Falls until 1996, when it joined Wheaton Franciscan Healthcare. Today, Sartori Memorial is a 100-bed, full-service community hospital providing acute,


sub-acute and outpatient care to people living in and near Cedar Falls. ■ Mercy Hospital — Mercy was founded in 1926 in Oelwein by the Sisters of Mercy. In 1982, the Sisters of Mercy transferred sponsorship of the hospital to the Wheaton Franciscan Sisters. Mercy Hospital is a 25-bed, full-service hospital that provides acute, skilled and outpatient care to the community and surrounding area of Oelwein. ■ Covenant Clinic — Covenant Clinic was formed in 1994 to further extend Wheaton’s integrated network of physicians’ health care services to the communities it serves. Covenant Clinic is composed of more than 100 primary care and specialty physicians, physician assistants, nurse practitioners and numerous health care and office professionals who share the common goal of providing quality health care services to individuals throughout Northeast Iowa. Clinic offices are located within the metropolitan area of Waterloo/Cedar Falls, as well as 13 rural communities, including Arlington, Dysart, Evansdale, Fairbank, Gladbrook, Jesup, La Porte City, Oelwein, Reinbeck, Shell Rock, Tripoli, Traer and Waverly. Besides Best of the Best recognition, Wheaton Franciscan Healthcare has received: ■ Compassionate Employer Award (Mercy Hospital) — In March 2009, Mercy

Hospital was awarded the Compassionate Employer Award through the Compassionate Friends Organization. Nominated by Carolyn Kessell, RT, RM, RDMS, Mercy received the award for going above and beyond the normal policies of most companies in helping associates when the death of a child occurred. Mercy Hospital is one of only 141 employers in the country — and the only hospital in Iowa — to be awarded this honor in 2009. ■ Iowa Donor Network Tissue Donation Certificate of Accomplishment — All three Wheaton Franciscan HealthcareIowa hospitals will receive a certificate of accomplishment for their outstanding consult rates for tissue donation in 2008 for the Iowa Donor Network. Sartori Memorial Hospital achieved a 55 percent consult rate; Covenant Medical Center achieved a 36 percent consult rate; and Mercy Hospital achieved a 33 percent consult rate. Only hospitals achieving between a 25 and 49 percent or higher consult rate are eligible for this award. ■ WELCOA national Well Workplace designation — Wheaton Franciscan Healthcare has successfully met the criteria to achieve a WELCOA national Well Workplace designation — the coveted Silver Well Worksite award. Receiving this award means Wheaton has successfully demonstrated its commitment to protecting and enhancing the health and wellbeing of its associates.





Right Where Yo u Live.

Th an k Yo u Ce da r Va lle y!

It’s about people - and in an age of remarkable technology, our people remain our most valuable asset. Your confidence in them is a tribute to their caring spirit. We rely on their expertise and experience. And we, like you, value their friendship and compassion.



Victoria Runez, MD Covenant Clinic Pediatrics Honorable Mention Pediatrician

Lori Shockley, MD Covenant Clinic Pediatrics Honorable Mention Pediatrician

Covenant Home Health Honorable Mention Home Health Agency

Jodi Van Sickle, MD Covenant Clinic Pediatrics First Place Pediatrician

Richard Bremner, DPM Covenant Clinic Podiatry Honorable Mention Podiatrist

Richard Frankhauser Covenant Clinic Family Practice Honorable Mention Family Doctor

James Peterson, MD Covenant Clinic Family Practice Honorable Mention Family Doctor

Wheaton Franciscan Healthcare



Craw Daddy Outdoors Honorable Mention: Sporting Goods



PDCM Insurance A to Z Learning Center Honorable Mention: Insurance Agent — Chris Fereday

“I started in the insurance business right out of college,” Chris Fereday said. “I love Craw Daddy Outdoors, owned by Dar- the new challenges of working with difrin and Jareen Siefken, offers an array of ferent businesses every day.” At PDCM, Fereday specializes in providoutdoor gear, ing commercial business insurance. including kay“We work hard to act as a consultant to aks, canoes, explain both coverages and pricing to our backpacking clients,” he said. “I really enjoy working in gear, clothing, finding solutions to our clients’ problems; accessories and our dedication to service shows.” much more. Fereday is a certified risk manager and And they rent was featured in The Courier’s 20 Under everything they 40. sell. “At PDCM, we work with our clients to “We not only find the most competitive program,” he have equipment ★ 207 E. Bremer Ave., Waverly said. “We still answer the phones, and for your outdoor ★ (319) 352-9129 there are no call centers. Our personal adventure, we ★ 10 a.m. to 6 p.m. touch makes the difference.” also offer guided Tuesday, Wednesday, trips and lesFriday; 10 a.m. to 8 ★ 3927 University Ave., Waterloo p.m. Thursday; 9 a.m. sons. We offer ★ (319) 234-8888 to 4 p.m. Saturday a demo day for ★ 8 a.m. to noon, 1 to 5 p.m. Monday to Friday anyone to try ★ www.crawdaddy ★ kayaking.”

We can satisfy your desire for fun in the great outdoors!

First Place: Day care A to Z Learning Center & Day Care has been in business since August 1991. We offer the Cedar Valley a high-quality, private preschool program. Our staff and management team far exceed the state of Iowa’s training requirements for child care providers. We are participants in the voluntary Iowa Quality Rating System that sets the path for the highest standards of quality child care in the Cedar Valley. Two of our four centers have been rated at Level 4, and we are in the process of completing QRS at the other two locations. We offer infant care and year-round preschool and child care, which includes a kindergarten readiness program. Our school-age program offers an outstanding all-day summer camp, before- and after-school care with transportation to local schools and full-day care on non-school and snow days. Our promise to you as part of your child’s early development is that we will provide quality child care in a pleasant, nurturing environment. We use a variety of teaching

★ 4828 University Ave., Cedar Falls ★ (319) 266-6755 ★ 6 a.m. to 6 p.m. Monday through Friday

methods that have been developed to deliver an age specific curriculum to each and every child in our care. Our well-rounded program includes experiences in social development, art, music, math, science, computers, language arts and both small and large motor development. These activities encourage the children to be creative and independent in their learning. Our program continues with our outside play learning areas including a variety of field trips throughout the year. We also are partners with the Waterloo Community School District through the voluntary preschool program that is offered at our Donald Street location. Thank you, Cedar Valley, for your continued support and voting us Best of the Best.



3927 University in Waterloo 319-234-8888 Learning Center and Day Care

4828 - University Ave. Cedar Falls, Iowa 50613 319-266-6755 3823 - W. 4th Street Waterloo, Iowa 50701 319-234-1919 307 - E. Donald Waterloo, Iowa 50701 319-232-4325

Congratulations to Chris Fereday!

Waverly, IA 50677 • 319.352.9129

3243 - University Ave. Waterloo, Iowa 50701 319-232-2624

Hours of operation: Monday-Friday 6 a.m. to 6 p.m. Ages: Infants (6 weeks) thru 12 School aged program including full day summer camp, before and after school transportation, and full day care on non school days and snow days. Year-Round Pre-school and Daycare Including Kindergarten Readiness Program CACFP Participation Thank you Cedar Valley for voting us Best of the Best!





Hair Biz Salons Next Generation Wireless st First Place: Salon, Beautician & Barber — Lisa King

Hair Biz, owned by Lisa and Rick King, ★ 2733 University Ave., Waterloo is an affordable family hair care salon that ★ (319) 232-1977 offers hair care, tanning and ★ 1507 E. San Marnan Drive, Waterloo nails all in one salon. ★ (319) 234-1028 ★ 9 a.m. to 8 p.m. Monday through Friday, 9 They strive to make a.m. to 5 p.m. Saturday, 11 a.m. to 4 p.m. their customers Sunday feel like they are ★ part of the Hair Biz family. The Kings credit their Every customer success to excellent cusis a guest, not just a tomer service, a strong client. advertising focus and making sure Hair Biz has an everyone’s strongest skills are utilized. excellent team Hair Biz is open Sundays, takes call that enjoys what ahead appointments, welcomes walk-ins they do, and and accepts competitor coupons. it can be felt in the salon Hair Biz salons are affordable and cater atmosphere. to the entire family. Every stylist is well-trained, and it They can be found on Facebook and shows in their quality of work as well as MySpace. their professionalism. Hair Biz Salons also received Best of the Lisa has 25 years of experience in the Best recognition in 2007 and 2008. industry.


Honorable Mention: Cell Phone Dealer

Next Generation Wireless Inc., owned by Bill Bradford, has been in business in the Cedar Valley for eight years. Bradford has been in the industry for 14 years. “I knew when I applied in 1995 that it was a business that would grow and expand the customer base and provide ever-evolving technology, and I wanted to be part of it,� Bradford said. Next Generation Wireless is an exclusive agent for U.S. Cellular, providing cell phone service, plans and phones at 12 locations in Iowa and Illinois. “This company is 100 percent customerfocused and truly cares about the customers’ wants and needs. We deliver the ideal customer experience with each customer interaction.� Next Generation Wireless Inc., has

received numerous awards, including Inc. 5000, Employers of Choice and being named Best of the Best for the ★ College Square Mall, second year. Cedar Falls Bradfordalsohas ★ (319) 266-2500 received recog- ★ 1513 Flammang Drive, Waterloo nition, featured in The Courier’s ★ (319) 226-3500 20 Under 40 in ★ 1810 Fourth St. SW, Waverly 2005 and the ★ (319) 352-6200 recipient of the ★ Junior Achievement Young Entrepreneur of the Year Award in 2006. “This company truly cares. We are heavily involved in the community. Each associate strives to delight our customers while making the experience fun and enjoyable.�


After $70 mail-in rebate that comes as a VisaÂŽ Debit Card. Requires a new 2-yr. agmt.


Things we want you to know: New two-year agreement (subject to early termination fee) and credit approval required. A $30 activation fee may apply. Regulatory Cost Recovery Fee applies; this is not a tax or government-required charge. Additional fees, taxes, terms, conditions and coverage areas apply and vary by plan, service and phone. Use of service constitutes acceptance of the terms of our Customer Service Agreement. See store for details or visit Promotional Phone subject to change. U.S. Cellular Visa Debit Card issued by MetaBank pursuant to a license from Visa U.S.A. Inc. Allow 10-12 weeks for processing. Card does not have cash access and can be used at any merchant location that accepts Visa Debit Cards. Card valid for 120 days after issued. Smartphone Plans start at $24.95 per month. Application and data network usage charges may apply when accessing applications. Mobile Broadband on 3G Network only available with select handsets. Users can expect an average download speed of 768 Kbps and an average upload speed of 200 Kbps. Trademarks and trade names are the property of their respective owners. Š2009 U.S. Cellular. 2C3G-AA4C-A-06/09





Dalton Plumbing Heating and Cooling First Place: Plumbing | Honorable Mention: Heating Dave Krejchi, president and owner of Dalton Plumbing Heating and Cooling, is honored once again with the Best of the Best recognition. “Our staff is committed to keeping our customers comfortable — whether it be cool in the summer or warm in the winter,” Krejchi said. “One person’s standard of ‘just right’ may be different for the next guy.” Dalton’s feels it is their job to custom design heating and cooling systems with the customer’s needs first, whether it be residential or commercial. Dalton’s recently celebrated their 50th anniversary of providing exceptional quality service to the Cedar Valley area. Their staff consists of certified, highly trained heating, cooling and plumbing technicians. They service all brands and types of equipment and carry top name brands such as Carrier, Rheem, Aprilaire, Kohler, WeilMcLain and Luxury Water Conditioning. Another area that Dalton’s has expanded is their drain-cleaning department. Plumbing manager Terry Hicks said, “We have a great group of highly skilled master and journeyman plumbers. Whether it be a new system or repairs, residential or commercial, they evaluate the situation and work quickly and efficiently to satisfy the customer’s requirements. “We want to thank our loyal customers for honoring us with Best of the Best plumber in the Cedar Valley for four years in a row and promise to go the extra mile to earn this great honor,” Hicks said. As attitudes around the world become greener, consumers are looking for cleaner, more efficient and cost-effective ways to satisfy their household energy needs. Dalton Plumbing Heating and Cooling is proud to be one of the first in the area to offer green solutions for concerned citizens. One product they offer is a hybrid heat dual fuel system. This system is designed to deliver maximum comfort and economy with an Infinity 96 gas furnace and Infinity 19 heat pump delivering heated air temperatures that are warmer to the



touch. Another product getting lots of attention these days is geothermal heat. “Geothermal energy not only costs less to operate but also helps preserve natural resources and lessens our dependency on fossil fuels,” Krejchi said. A geothermal or ground-source heat pump is an electrically powered device that uses the natural heat storage ability of the earth and the earth’s groundwater to heat and cool your home. Dalton’s is pleased to announce that they now offer a cost-effective, environmentally friendly way to heat water — solar water heating. Using solar water heating technology can significantly reduce water heating costs for your home. Solar water heaters provide a clean, economical

alternative to natural gas, electric, oil and propane water heaters. Solar energy is an abundant, renewable resource that can fulfill energy needs in a way that saves money and protects the environment. Plumbing Manager Terry Hicks is a GREEN Plumber. This designation was presented to Hicks by the Master Plumbers and Mechanical Services Association of Australia. Recent renovations at Dalton’s include a fireplace showroom with 11 working models that provides customers with handson convenience in selecting the fireplace that is just right for their home. “Our goal at the end of each and every day is to have happy, ‘comfortable’ customers,” Krejchi said. “We thank you for your continued trust in us.”


★ 5536 Nordic Drive, Cedar Falls ★ Cedar Falls: (319) 266-3513; Waterloo: (319) 234-2150; Waverly: (319) 352-1405 ★ 8 a.m. to 5 p.m. Monday to Friday ★



Dave Krejchi President


Terry Hicks Plumbing Manager

Gary Satterlee Heating Manager



















Your Comfort is our Promise.








Matthias Landscaping First Place: Landscaping Matthias Landscaping, a full-service design/build landscape firm with more than 19 years of experience landscaping the Cedar Valley, is celebrating our fifth straight Best of the Best award in 2009. Our thanks go out to our valued customers whose votes confirm our reputation of quality workmanship and exemplary service. From design to installation to follow-up maintenance, our experienced staff strives not only to meet but exceed our customers’ expectations using a myriad of diverse plant and hardscape materials to ensure our customers enjoy an easy comfortable transition into their new residential or commercial project that exemplifies their taste and personality. Education is our advantage. With nationally certified pavers, brick and retaining wall installers and Iowa certified nurserymen on both our design and installation staff, we are confident our projects will last the test of time. We also believe in our

★ 3170 Wagner Road, Waterloo ★ (319) 226-6000, fax (319) 226-6003 ★ 7:30 a.m. to 5 p.m. Monday through Friday ★

ability to educate the public on the proper techniques relating to their specific landscape project. We greatly appreciate the support of our customers and take pride in the fact that they feel we deserve this honor. Thank you.


University Book & Supply University Book & Supply began on College Hill 72 years ago as a retail branch of J.S. Latta, selling office supplies to the college community. Serving the community through identifying academic needs has grown the business through the decades. Today, we offer textbooks for university students, K-12 school resources, games for teachers and parents, a strong general book selection, office and electronic supplies as well as promoting the University of Northern Iowa through Panther clothing and insignia products. Through a major expansion and renovation in 2003, we are able to host author events, workshops and activities by partnering with the university and other entities to promote our community’s quality of life. We are known for our textbooks and Panther gear, but we promote excellent customer service with our staff inside and outside our organization. By doing this, we are able

Honorable Mention: Bookstore ★ 1009 W. 23rd St., Cedar Falls ★ (319) 266-7581 ★ 9 a.m. to 7 p.m. Monday to Thursday, 9 a.m. to 5 p.m. Friday, 10 a.m. to 5 p.m. Saturday ★

to accomplish a welcoming and clean environment while providing a host of quality and unique products and events for our student, faculty, K-12 teachers and parents, community customers and UNI supporters and fans. As evidenced by this Best of the Best recognition as a bookstore, we have been noted for a great selection of general reading and children’s books, but we are much more than a bookstore. We offer a wide variety of unique gifts and we carry great products for the home, the Panther fan, the K-12 teacher and parent, the UNI faculty member and the local business owner. By shopping at University Book & Supply the community is supporting a locally owned and operated bookstore. This, in turn, enables us to continue supporting UNI and the community as a whole.

1022036 University Book And Supply 2x5 Courier 2x5 Best of the Best 09 Mark-Sharon





Goodwill Thank You Industries to all who Honorable Mention: Consignment

voted for

naming us

Honorable Mention Consignment Store Category

Congratulations Goodwill’s secret to being the Best of the Best is our commitment to make thousands of high quality items available to our customers every day — and always at competitive prices. Goodwill Industries of Northeast Iowa Inc. will celebrate 50 years of serving the community in 2010. We are a human services agency with retail stores designed to be the fundraiser to support residential and vocational training as well as other programs. Each Goodwill retail store is a training center and donation site open seven days a week for convenient shopping and donation. Halloween is one of our most spectacular times — we’ve become a destination for costumes and decorations. We are always grateful for the support and donations we receive. We are thankful to the community for making it happen all year.

Goodwill Employees for your commitment to Team Excellence at our 6 Retail Locations. ★ 4318 University Ave., Cedar Falls ★ (319) 239-8621 ★ 9 a.m. to 10 p.m. Monday through Saturday, 10 a.m. to 8 p.m. Sunday

Goodwill Industries of Northeast Iowa Inc. has received CARF accreditation for quality, safety and training. Your support of Goodwill is critical, “because our business works so people can.”

Waterloo - Cedar Falls - Oelwein Independence - Dubuque - Decorah





Beacon of Hope Hospice Honorable Mention: Home Health Agency “I feel that Hospice is underutilized and definitely misunderstood,” said Laurene, the director. “I chose this profession not only to provide commitment, caring and comfort to patients and their families at end of life, but also to assure that they receive the best my staff has to offer them. “It is truly not about dying, but about how much time someone has to live.” Beacon of Hope Hospice specializes in palliative care when curative treatment is no longer effective. We are experts in pain management and symptom control. Our focus is to ensure comfort and compassionate care while maintaining individual dignity and enhancing the quality of life. We strive to live by our company mission and values. Patient care is our No. 1 priority. We have qualified and dedicated staff who provide excellent customer service and care by going above and beyond to meet the needs of our patients and families. We are very excited and pleased to be receiving this award. Although this is our first opportunity of being recognized in this manner, we are certain there will be many others in the future. Beacon of Hope Hospice believes in providing the best care possible. We are committed to the communities we serve and are dedicated to supporting Employees at Beacon of Hope Hospice. communities, patients and their loved ones through the challenges of end-of-life care. As we continue to experience growth, we look forward to learning of more ways in which we can be supportive within each community. Our team of hospice professionals are here when you need us. ★ 1318 Ravenwood Road, Waterloo ★ (319) 234-4673










Kimball & Beecher Family Dentistry Honorable Mention: Dentist Kimball & Beecher Family Dentistry is a general dentistry practice specializing in implants, IV sedation and nonsurgical periodontal therapy, a method of preventing gum disease. It is the first practice in Iowa to use the FDA-approved Laser Assisted New Attachment Procedure to treat periodontal disease. This is Kimball & Beecher Family Dentistry’s first time being awarded a Best of the Best honor, and everyone at the practice is thankful for all of their patients and friends for their business and for helping to recognize them. Kimball & Beecher Family Dentistry has been serving patients in the area for four years. The practice, owned by Eric L. Kimball, DDS, and Beau M. Beecher, DDS, has two convenient locations, one on San Marnan Drive and one on E. Fourth St., as well as three dentists to serve patients: Dr. Kimball, Dr. Beecher and Dr. Brian Bouck. And with a staff of eighteen, the practice

is well-equipped to serve patients in the Cedar Valley. While Beecher has nine years of experience and Kimball has 10, Bouck has been treating patients for 30 years. The practice originally began as General Dentistry in 1979 with Dr. Bouck as the primary dentist and evolved into Kimball & Beecher Family Dentistry in 2004 with the addition of Dr. Kimball, Dr. Beecher and a second location. Dr. Kimball brings to the practice a specialty in cosmetic and implant dentistry, while Dr. Beecher has extensive training in cosmetic and laser dentistry and the treatment of sleep apnea. After leaving the practice in 2004 to do missionary work, Dr. Bouck returned to the practice in the summer of 2009 to resume treating patients. Bouck has served as a mentor for Dr. Beecher as both a dentist and family friend for many years and was an important reason why the latter went into dentistry to begin with. “We enjoy working with our hands, and, more importantly, we

enjoy making people smile,” Beecher said. The three dentists believe strongly in the importance of preventive care and teaching children from a young age how to take care of their teeth to avoid dental problems later in life. They also make participation and education in the community a priority through the clinic’s involvement in Mission of Mercy, a program which sets up free dental clinics to provide treatment to those who do not have dental coverage or cannot afford dental care. Kimball & Beecher believe the secret to being Best of the Best is giving their patients comprehensive dental care with flexible payment options, state-of-the-art technology, a caring staff, same-day appointments and a wide variety of services so the need to refer out is greatly reduced. They also believe in giving their patients all of the information and options available to them but respecting the final decision of the patient. But most importantly, the long-

★ 315 E. San Marnan Drive, Waterloo ★ (319) 235-6287 ★ 7 a.m. to 5 p.m. Monday to Friday ★ 211 E. Fourth St., Waterloo ★ (319) 232-3310 ★ 7 a.m. to 5 p.m. Monday to Thursday ★

term, trusting relationships they enjoy with their patients are what set them apart from other practices in the area. Dr. Beecher notes, “We love to see mom and dad, and we love to see grandma and grandpa. From age 2 to 102, we love to treat families.”

Thank You for Voting Us the Honorable Mention for Best Dentist!

315 E. San Marnan Drive Waterloo, IA 50702 (319) 235-6287

211 E. 4th Street Waterloo, IA 50703 (319) 232-3310



Cu Restaurant When Cu Restaurant opened its doors Oct. 4, 2004, Waterloo’s downtown landscape was very different. In the last five years, new businesses have come and gone, existing ones have expanded and downsized, and East Fourth Street itself is, gratefully, almost unrecognizable. During the last five years, Cu Restaurant has seen the whole of these changes between Lafayette and Mulberry streets with enthusiasm, support and an impassioned desire to keep those who have rediscovered downtown Waterloo returning again and again for a great dining experience. That “Distinctive Dining Experience,” as Cu is fond of calling it, has carved its niche out of the Cedar Valley’s landscape with a unique blend of intimate surroundings, including curtain-separated tables and high-back booths, along with attentive service by a knowledgeable staff. That casual fine dining niche has gotten more crowded over the past couple of years, but

Cu has remained fresh and vibrant in what had often been seen as a less than desirable location. Much of Cu Restaurant’s success has been in its ability to cater to its patrons’ needs. General manager Steve Cunningham said: “We want nothing here to be cookie cutter. In fact, we work very hard to take the next step with our customer’s expectations. Changing our menus seasonally, doing daily features for lunch and dinner, rotating styles, flavors and homemade desserts ensures that a dinner at Cu Restaurant can be as different as you want it to be with the great atmosphere, quality and service people have come to expect from us.” That culinary quality and creativity starts at the top with executive chef Mark Widmann. “If I wanted to reproduce someone else’s menu, I would go work for a chain,” he said. “I know that the quality and cre-



First Place: Business Lunch, Celebrate an Anniversary, Dessert, Dinner, Locally Owned, Place for Lunch Honorable Mention: Appetizers, Place to Go for First Date, Seafood, Steak

ativity at my restaurant is top notch. I wouldn’t be here if it wasn’t. I think it comes down to the freedom to provide your customers with what they want. If that means changing the preparation from what’s on the menu for someone or coming up with something we don’t normally have, I do it. Requests like that would get you a sideways glance at most places, for me that’s half the fun!” Fun is definitely the way to describe the Cu staff. Few restaurants can boast such a tight-knit group of employees. Many of the faces you may have seen four years ago are still with Cu, including the general manager, chef, sous chef, serving staff and cooks. “We have happy employees who care about their jobs and their customers,” Cunningham said. “We have been blessed with a great cast of hard workers here, and I think it shows when you are greeted at the front door, go downstairs for a cocktail or walk through the kitchen. I will always

“Thank You for supporting Cu for our first 5 years!”

“Best Locally Owned Restaurant”

‘06, ‘07, ‘08, ’09



★ 320 E. Fourth St., Waterloo ★ (319) 274-8888 ★ Lunch: 11 a.m. to 2 p.m. Monday through Friday; Dinner: 5 to 10 p.m. Monday through Saturday

want to work with these people!” With five years of experience, Cu Restaurant has defined itself in the Cedar Valley as a cultivator of culinary creativity, a mainstay of great service and atmosphere and an anchor of downtown Waterloo’s renaissance.


EXPIRES 11-31-09



Valid for parties of 4 or less, may not be combined with other offers, must present coupon.


EXPIRES 11-31-09



Lunch Mon-Fri 11 - 2 320 E. 4th St. Waterloo

New Dinner Fall-Winter Mon-Sat Menus

5 - 10


Valid for parties of 4 or less, may not be combined with other offers, must present coupon, beverages excluded.


Expires 11-31-09


Limit 1 bottle per table, may not be combined with other offers must present coupon.





U.S. Cellular First Place: Cell Phone Dealer As U.S. Cellular Iowa director of sales Don Cochran will tell you: “U.S. Cellular is not just in the business of connecting calls. We’re really in the business of connecting people. “Our secret to being Best of the Best is that we believe the most important thing about your phone is the person on the other end, and our associates will work harder than anyone to keep you connected to them,” Cochran said. U.S. Cellular has provided wireless service throughout Iowa for more than 20 years. There are 240-plus locations and more than 1,500 associates across Iowa. The company is continually enhancing and investing in its network to increase signal strength and provide additional capacity to cell phone users in the Cedar Valley area. A full team of local network engineers drive the entire coverage area to test signal strength and call quality, supporting a statewide network of more than 720 cell sites. Earlier this year, U.S. Cellular launched its 3G mobile broadband in the Cedar Valley and other markets across Iowa, bringing 3G speeds to more than 90 percent of the state. 3G delivers DSL-like speeds that allow customers to access data on cell phones or wireless modems 10 times faster than before. 3G mobile broadband allows customers to download applications and send and receive picture and video messages more quickly. “Browsing the Web on a smartphone is now very similar to the experience on a computer, with faster speeds and larger e-mail attachment capability,” said Nicole Knebel, store manager for U.S. Cellular’s Crossroads Center location. “We will continue to enhance our products and services to be sure our customers have the best possible experience with the handsets and smartphones that keep them connected to friends, family and business associates,” Cochran said. U.S. Cellular has a wide range of month-

ly plans, including those with unlimited nationwide calling. “Most plans have unlimited free incoming calls, which accounts for nearly half the time customers spend on their phones,” Cochran said. The company boasts a growing lineup of phones, including a variety of smartphone devices and touchscreen handsets that offer e-mail and Web access as well as music, camera and video capabilities. U.S. Cellular’s exclusive My Contacts Backup automatically protects the valuable contact information stored in a customer’s mobile phone and allows easy transfer of those contacts to a new phone. All backup functions occur wirelessly, so customers never need to plug the phone into a computer. “Best of all, My Contacts Backup is free for all U.S. Cellular customers to download. In addition, the My Contacts Backup Web site allows you to view, manage, edit and print your contacts from your PC. You can import Microsoft Outlook, Outlook Express and Yahoo contacts to your new phone or remotely erase contacts from a lost or stolen device so your contacts never fall into the wrong hands,” said Allison Shredl, store manager for U.S. Cellular’s Cedar Falls location. In the last two years, U.S. Cellular has donated more than $550,000 in charitable funds and United Way contributions to nonprofit organizations throughout Iowa and the Cedar Valley. U.S. Cellular also is proud to serve as the official wireless provider for the University of Northern Iowa Panthers. U.S. Cellular’s Calling All Communities campaign launches again on Nov. 13, giving 10 schools around the country a chance to win $100,000 each. “I would like to offer a very special thank you to everyone in the Cedar Valley who voted U.S. Cellular the Best of the Best. We also congratulate our associates for all their efforts that keep us the area’s best wireless provider,” Cochran said.



★ 2060 Crossroads Blvd., Waterloo ★ (319) 269-3550 ★ 10 a.m. to 9 p.m. Monday through Saturday, noon to 6 p.m. Sunday ★

★ 6301 University Ave., Cedar Falls ★ (319) 269-3500 ★ 10 a.m. to 8 p.m. Monday through Friday, 10 a.m. to 7 p.m. Saturday, noon to 5 p.m. Sunday









Community Motors First Place: Auto Dealership | Honorable Mention: Auto Body Repair Community Motors Inc. specializes in outstanding customer service. “What makes us unique is our commitment to quality service and selection,” said owner Jim Skarlis, whose longtime interest in cars has kept him in the business for 32 years. The company’s secret to success is its high number of employees who have been with the company for more than five years. “I think that speaks highly of the kind of dealership we want to be,” Skarlis said. “It also benefits our customers in that our people are committed to them for the long term, have unsurpassed product knowledge and there is a true and honest team effort to make their experience here at Community Motors an enjoyable one. “We want you to come back, and we’re going to be here when you do.”

Community Motors customers can select their new Chevrolet, Buick or quality used car at the dealership, or the Internet department can help simplify the purchase process by beginning it online. “We are here to make sure we get as much of the legwork — and paperwork — possible done in advance, so delivery of your vehicle will be speedy and simple. We are well aware of the needless time and effort many people spend to buy a car. Many dealerships make this process too difficult,” Skarlis said. To help make service appointments more convenient, Community Motors offers to take customers where they need to go and bring them back. Factory-trained and ASE certified technicians are on staff to maintain and service vehicles and get the job done right the first time with GM Goodwrench service.

The company offers a three-level parts department plus an extra warehouse for wholesale parts storage. Parts trucks run Monday through Thursday to deliver parts when customers need them. The Pro Shop has been stocked with NASCAR and Chevrolet collectibles, including a large stock of GM caps. Community Motors offers financing made easy. It has contracted with nearly 20 banks, credit unions and finance institutions to find the best option for customers’ finance needs. Two finance managers are on staff with more than 30 years of automotive experience. Applications may be submitted online. Skarlis expressed appreciation to current customers for helping make Community Motors the Best of the Best. “We will continue to make every effort to deserve this honor,” he said.

★ 4521 University Ave., Cedar Falls ★ (319) 277-5010 ★ 8 a.m. to 8 p.m. Monday to Thursday, 8 a.m. to 6 p.m. Friday and Saturday ★

“To our potential customers: We are proud of our dealership and invite you to stop by and explore our large inventory selection, talk with us about your current or future needs and experience our superior service. Whether your needs are purchasing a new or pre-owned vehicle, servicing an existing vehicle, body repair or parts, we think you will be pleased with our extensive inventory, superior quality and outstanding customer service.”




Sales: Todd Alldredge Bryan Benson Lisa Boyer Marc Byrd Shawn Carlson Ronald Colson Courtney Fuller Samuel Genolous Kent Goldsberry Bryan Graybill

Solomon Hinz Anthony Kilts Raymond Kremer Dustin Mathenia Stephanie Nahnsen James Rhoads Peter Scaturro Rocco Scaturro Sandra Skarlis Allan Sorensen Shalane Strohecker

Marvin Swestka Joshua Taylor Andrew Colson Mike Rozen Detail: Adam Buchanan David Cole Ronald Colton Humberto Galindo Steven Graham

Mark King Jason Richards Bill Strayer Finance: Julie Blitsch Mike Featherston Service: Jacob Bean Gary Bergen

Hiram Chase Mitchell Fike Amanda Frisch Michael Grapp Hal Gruber Mark Haan Laura Haley Dennis Halligan Harold Jenkins Dennis Kamaus Jeffrey Kennett

Bryan Miller Michael Murillo John Stocks Thomas Stoffregen Michael Taylor Nick Taylor Mark Westcott Body Shop: Adam Bolin Kenneth Brown

Dan Cummings Jeremiah Fink Douglas Hahn Jordan Hibler Jason Kitner Sherry Regenold Randall Rippel Billy Rolison Kyle Rotz Jason Smith Kurt Van Slyke

Chevrolet Buick Cadillac

Parts: Ronald Aalderks Rodney Eliasen Jay Fette Daniel Graham Clinton Mennen Steve Miller Christopher Posekany

Office/Clerical: Suzette Bennett Deena Fischels Amy Fisher Shana Mallinger Lori Marten Dawn Welper Brenda Whiteside

Thank You Cedar Valley for Voting Community Motors Best Automotive Dealership #1 and Best Auto Body Repair (Honorable Mention) 4521 University Ave., Cedar Falls Hours: Mon. thru Thurs. 8:00 a.m. to 8:00 p.m. Fri. and Sat. 8:00 a.m. to 6:00 p.m.

277-5010 1-800-728-5010



Skogman Homes Skogman Homes has been in business for more than 60 years. The company has built homes in many different areas across the state of Iowa but, for the last 35 years, has concentrated on the metro areas of Cedar Rapids and especially the Cedar Valley for the past seven years. Over this time, Skogman Homes has built more than 10,000 homes in Cedar Rapids and, in seven years in the Cedar Valley, has completed close to 200 homes. Kevin Fittro, vice president of Skogman Homes, has lived in the Cedar Valley over the course of the seven years and managed this area of construction. Skogman Homes, while building in price ranges varying from $180,000 to $600,000, has been able to offer on a consistent basis a good home carrying all of today’s amenities in the average price range of $285,000. Its plans, which are constantly reworked

to keep up with today’s families, are built in a system with quality subcontractors that keep your possession date on time and homes built to your expectations. Along with the company’s award-winning plans, its home tracking communication tool gives you online access 24 hours a day from anywhere in the world that has Internet access. When building with Skogman, you are able to see your house plans, make customizing changes and know your cost. Once your choices are made, you are able to sit back and watch your home be built and delivered to you on time. Skogman Homes will be working with the city of Cedar Falls on a state-funded housing program in the Huntington Ridge Development. The state grant acquired by the city will provide a 30 percent forgivable loan, up to a $54,000 on a $180,000 home. Call Skogman Homes for more details.



★ 2717 Covey Court, Cedar Falls ★ (319) 277-7862 ★

First Place: Builder of the Year

★ 8 a.m. to 7 p.m. Monday, 8 a.m. to 5 p.m. Tuesday through Friday, 1 to 3 p.m. Saturday and 1 to 5 p.m. Sunday

FIVE GENERATIONS OF HOME BUILDING PRIDE Now building in 3 great neighborhoods! Skogman Homes...The Area’s Best Value!



Lots 19-28 on Amelia Drive now available

- Ranch or twostory plans starting at $ 181,000


- Ranch or two-story plans starting at $214,000 - Lincoln, Holmes and Cedar Falls High schools - Located in northwest Cedar Falls - Close to schools, parks, golf course - Spec houses/condos available now from $ 250,000-$300,000

Lots 1-4 and 6-16 on Luke St now available

- Ranch or two-story plans starting at $203,000 - Southdale, Peet and Cedar Falls High schools - Located in southern Cedar Falls

- Black Hawk, Central Intermediate and Waterloo West High schools - Located in the center of Cedar Falls and Waterloo

- Ask about details on city grant providing up to $54,000 forgivable loan

“Our Values” - Personal Hometracking website - 10 year warranty - Great Family Neighborhoods - Award Winning Designs for today’s lifestyle

Quail Ridge Model Open Daily - Kevin Fittro or Megan Kremer 277-7862





Aable Pest Control Magee Construction First Place: Pest Control Aable Pest Control has been in business for 28 years and is owned by Michael Price. He has been in the pest control business for 40 years. “I was always interested in bugs as a young man, and when the opportunity came to make a career out of pest control and helping people deal with pests, I found my niche,” Price said. Aable Pest Control’s business breakdown is 60 percent commercial and 40 percent residential treatments. The company prides itself in having all technicians complete the Purdue Entomology course and the American Institute of Baking course. “I believe, over the last 28 years, Aable has been the leader because of the training requirements for all technicians and Aable’s guarantee to please all customers,” Price said. Besides winning the Best of the Best six years in a row, Aable has been rec-

★ 1615 Jefferson St., Waterloo ★ (319) 291-7200 ★ 8 a.m. to 6 p.m. Monday through Friday, 9 a.m. to 1 p.m. Saturday

ognized in two national pest magazines and awarded membership in the National Quality Pro Group of the National Pest Management Association. Aable controls ants, spiders, roaches, mice, rats, bed bugs, termites and crickets, as well as product fumigations, weed control and bird eradications.

Honorable Mention: Home Builder, Remodeler Established in 1982, Magee Construction Co. has evolved into a nationally recognized design/build team. They were most recently awarded the 2007 Professional Remodeler’s Best of the Best Design Award for Exterior Remodeling. The company’s secret for consistently being Best of the Best is its employees and the unparalleled service they provide. “Our professional and courteous crews act as guests in our clients’ homes. Crews try to do everything possible to make the remodeling experience a pleasant one,” Wayne Magee said. The Magee team believes the same level of attention should be applied to each and every project. They listen to clients to understand their specific wants and needs. They believe the best references are the clients. As clients enjoy their new and remodeled spaces, they spread the word. “Our references and knowledge of our previous work are the reasons clients contact us,” Magee said. “Clients are left with

★ 1705 Waterloo Road, Cedar Falls ★ (319) 277-0100 ★ 7:30 a.m. to 4 p.m. Monday through Friday ★

pleasant memories after the construction experience and appreciate having an extended warranty on their project. Customers turn into friends for life.” The many awards Magee Construction has received stand witness to the quality of their work. On the national level, they are the 2006 recipient of qualified Remodeler Magazine’s first-place award for exterior living space design and second place for whole house design. They have received Remodeling Magazine’s Big 50 award,which annually recognizes the top 50 remodelers in the country, and have repeatedly ranked in Remodeler Magazine’s annual top 500. Locally, Magee Construction has received the Waterloo Historic Preservation award, as well as being voted Best of the Best in The Courier poll every year.





McKenna McNelly Photography Honorable Mention: Photo Finishing We at McKenna McNelly chose photography for the love of it and the people. It’s an honor to provide portraits for the families and their loved ones so they may cherish those memories for a lifetime. At McKenna McNelly Photography, we specialize in portraits for children, families,

high school seniors, weddings, anniversaries, maternity/newborn, pets and much more. Our secret to success is doing what we love. Our clients love the personal attention, having an experience that they will remember, outstanding customer service, affordable packages and quality assurance.

★ 1744 Falls Ave., Waterloo ★ (319) 234-4617 ★ 10 a.m. to 6 p.m. Tuesday, 9 a.m. to 5 p.m. Wednesday to Friday, by appointment Saturday

Lattin Photography First Place: Photographer | Honorable Mention: Photo Finishing Lattin Photography specializes in quality family, children and senior portraits and sports and school photographic services. “We’re a local, family-owned company featuring a contemporary studio with the most extensive variety of backgrounds, props and settings,” said owners Marc and Barbara Lattin. “We make sure our customers are offered the best photo opportunity along with quality portraiture and

top-notch customer service. “Lattin Photography has consistently received first-place honors in Best of the Best, and we’re grateful for the Cedar Valley’s continued support!”

Facets by Susong Facets by Susong is a special-order manufacturer of fine gold and platinum jewelry with an emphasis in diamonds and fine gemstones. “We strive to produce a beautiful product that fits exactly what our clients want,” Dave Susong said. Facets has been open for two years, but the Susong family boasts three generations of jewelers with three generations of exper-

Honorable Mention: Jewelry Store

★ 201 E. Tower Park Drive, Waterloo ★ (319) 233-5357 ★ 10 a.m. to 6 p.m. Monday through Friday, 9 a.m. to 1 p.m. Saturday ★

tise. The business is owned by Dave, David and Aram Susong. “Our family has been involved in the jewelry industry since 1935, and we are known for shaping memories for three generations,” Dave said.

Basket of Daisies Basket of Daisies is marking one year at its new location and under new ownership. “Having a background in interior design, I wanted to bring this established business to the heart of downtown Cedar Falls,” said owner Lori Larsen. Basket of Daisies is a unique shop that offers fine home furnishings, accessories and gifts for the home. “We are always offering new and exciting things and offering great customer relations,” Lori said.

★ 3429 Midway Drive, Cedar Falls ★ (319) 277-7100 ★ 9 a.m. to 8 p.m. Monday, 9 a.m. to 6 p.m. Tuesday to Friday, 9 a.m. to noon Saturday ★ www.lattinphoto. com

Thank You Cedar Valley for Voting Lattin Photography Best of the Best!

Honorable Mention: Unique Gifts

★ 208 Main St., Cedar Falls ★ (319) 277-3286 ★ 10 a.m. to 5 p.m. Monday to Wednesday, Friday and Saturday; 10 a.m. to 7 p.m. Thursday ★ www.

201 E. Tower Park Waterloo 319.233.5357





Panera Bread Honorable Mention: Bakery, Coffee Shop, Cookies, Place for Lunch Panera Bread of Iowa has been in business for seven years in Cedar Falls and six in Waterloo. Owners Moe and Helen Sinclair ★ La Porte Road raised five kids on & San Marino their farm outside Drive, Waterloo of Melrose. A cattle ★ (319) 433-3003 farmer, Moe always ★ University Avenue at dreamed of owning a College Square “burger joint” where Mall, Cedar Falls he could sell burgers ★ (319) 553-0250 and his wife’s soup. Today, he runs the Panera franchise in Iowa. Panera specializes in great food in an inviting and warm environment. The Sinclairs believe the secret to being Best of the Best is their devotion to high quality; hand-crafted, great-tasting

food; and, of course, the fact that it all starts with their bread, baked fresh every day. The Sinclairs donate leftover products to local food banks at the end of the day. Panera was named Health magazine’s healthiest place to eat on the run.





Allen Physicians Screaming Eagle and Clinics Toad’s First Place: Waiter/Waitress — Amanda Tomlinson Honorable Mention: Appetizers, Girls’ Night Out, Place to Have a Beer, Place to Have Lunch, Sports Bar

First Place: Family Doctor — Dr. Susan Woo, Medical Staff Member — Dr. Susan Woo

At Allen Physicians and Clinics, we’re dedicated to your health today, tomorrow and everyday thereafter. In Northeast Iowa, Allen Physicians and Clinics includes more than 15 clinics and 50 physicians. We partner with Allen Hospital to provide you with comprehensive care. Whether it be a sore throat or a major medical concern, Allen Physicians and Clinics are here to serve your health care needs. Allen Physicians and Clinics offers care in the following areas: ■ Family Medicine ■ Infectious Disease ■ Internal Medicine

■ Pediatrics ■ Urgent Care ■ Diabetes and Endocrinology We invite you to select a health care professional at Allen Health Physicians and Clinics, and see for yourself the excellent care we give to our patients. For more information on any of these areas, please call My Nurse at 1-800-IA-HEALTH. Allen Physicians and Clinics is proud to congratulate Dr. Susan Woo of Cedarloo Family Practice on being voted the No. 1 Family Doctor and the No. 1 Medical Staff Member in the area by The Courier’s Best of the Best.

First Place: Place to Have a Beer Honorable Mention: Happy Hour

Screaming Eagle American Bar & Grill owner Ivan Wieland says he didn’t pick his profession — it picked him. “A part★ Screaming Eagle American Bar & Grill time job 28 years ago turned into a career,” ★ 228 E. Fourth St., Waterloo he said. ★ (319) 235-8865 Ivan says both Toad’s and the Scream★ 11 a.m. to 2 a.m. daily ing Eagle offer something for everyone. Sports, live music, games, great food, bus ★ Toad’s Bar & Grill trips, fundraisers and community all are ★ 204 Main St., Cedar Falls part of the Screaming Eagle experience. ★ (319) 266-3507 Ivan says the secret to being Best of the Best is no secret. “We really care and try to show it at all times. We actually wait on people,” he said, tongue in cheek. “It’s Ivan said. “I am not a rich guy. I just worked hard and am proof that the Amerreally just that simple. “Customers should know that we care,” ican dream is still alive if you go after it.”




Fereday Heating

Bike Tech

Honorable Mention: Heating/Cooling

Bike Tech has been in business for 14 years, and owner Brent Johnson has been in the business for almost 10 years. “We offer high value, high quality bicycles, parts, accessories and, most importantly, service,” Johnson said. Johnson said the secret to the business’s success is giving back to the cycling community in terms of advocacy and sponsorship of community events. Bike Tech is an active member of many local, statewide and national advocacy organizations dedicated to enhancing facilities and protecting the rights of cyclists. A previous Best of the Best winner, Bike Tech also was recently awarded the League of American Bicyclists, Bicycle Friendly Business, Bronze Level. “We treat each customer’s bike as if it were our own,” Johnson said.

Fereday Heating Co. is celebrating its 100th year as a Lennox dealer this year, having provided the best HVAC products and service to their customers for ten decades. Success through a century of change, says Tom Fereday, stems largely from simply treating people fairly. “It’s all about being fair with people, selling at a fair price,” Tom said. “And if someone calls us with a problem, we take care of it.” It also helps to have the business in your blood. “Even when I was in college, I pretty much knew this was what I wanted to do,” Tom said, now in his 40th year in the business. “Our working philosophy has been and always will be to provide the best products and services to our customers at a competitive price.” Tom’s son, Charlie, currently vice president and part of the company’s fourth generation of Fereday leadership, has pro-

vided direction in giving the company a strong marketing presence, including the Internet. Tom strongly believes it’s hard to sell from an empty cart. “It’s very seldom we don’t have a part for a Lennox unit. People don’t want us to come back because we don’t have the part they need. We can usually completely change out a furnace within 24 hours of getting the call.” Fereday recently received the “Save Some Green” energy award from MidAmerica Energy Co. for being a top seller of high-efficiency equipment in the metro area. As the times have changed, so has Fereday — but always driven by its basic philosophy of treating customers and employees fairly. “I love what we do here,” Tom said. “Charlie and I are so proud to join our employees and community in celebrating Fereday’s successful 100-year journey.”

First Place: Bike Shop

★ Address: 122 Main St., Cedar Falls ★ Phone: (319) 266-5979 ★ Web site:

Supporting organizations like: *Cedar Trails Partnership *Iowa Bicycle Coalition *Cedar Valley Assoc. for Soft Trails

Sponsoring events like: *Cedar Trails Festival *Hartman Reserve EcoTri *Peregrine Charities Triathlon

Two in a row! Thank you Cedar Valley!









Harting & Hunemuller Honorable Mention: Remodel Harting & Hunemuller Contractors L.C. has been in business for 20 years, and owners Reed Hunemuller and Don Harting have been in the business for 30 years. We like to build things that will be around for a long time after we are gone. We specialize in kitchens, bathrooms,

★ 516 Bluff St., Cedar Falls ★ (319) 277-0627 ★ 8 a.m. to 5 p.m.

master suites and whole house renovations as well as new homes and light commercial. We are sticklers for detail and making sure things are done right. We have 10 carpenters with more than 200 years’ experience. We will not cut corners.


Physical Therapy Partners First Place: Physical Therapist

Physical Therapy Partners owners Amy Kimball and Pam Wenndt have been in business for 13 years. Pam brings 32 years of experience with her and Amy, 11 years. Physical Therapy Partners opened in 1996 with the goal of providing quality rehabilitation ★ 815 Tower services to patients. Our Park Drive, facility has therapists Waterloo who are encouraged to ★ (319) 2336995 pursue specialties that make them unique from ★ 7 a.m. to 5 p.m. others. Monday to We are proud to be Friday named Best of the Best. We work hard each day to give the very best care to our patients. We truly care about helping each patient who walks through the door.

Your Partner in rehabilitation services in the Cedar Valley!

Proud to be named “Best of the Best 2009” Congratulations to the “Best” Physical, Occupational and Speech Therapists in town! New State of Art Facility Ansborough & San Marnan in Waterloo!

815 Tower Park Drive • Waterloo, IA 50701 Phone 319-233-6995 Fax 319-233-7083



O’Donnell Ace Hardware First Place: Hardware Store As your local Ace Hardware, our stores are members of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 stores in 50 states and more than 70 countries. As part of a cooperative, every Ace Hardware store is independently owned. From neighborhood hardware stores to lumberyards to super-size home centers, each Ace Hardware is unique and tailored to meet the needs of its local community. We are all committed to being “the Helpful Place” by offering our customers knowledgeable advice, helpful service and quality products. As the helpful hardware folks in your community, we promise that helping you is the most important thing

we have to do today. O’Donnell Ace Hardware specializes in customer service and convenience, including delivering large purchases and free assembly. We are an in-and-out type of store, and we have a knowledgeable staff. If we don’t have what you want in stock, we will try to get it for you. ★ 703 E. 18th St., Cedar Falls ★ (319) 277-4690 ★ 8 a.m. to 8 p.m. Monday through Friday, 8 a.m. to 5 p.m. Saturday, 10 a.m. to 5 p.m. Sunday








Rydell Chevrolet Honorable Mention: Oil Change Service, Used Auto Dealership “Bottom Line Pricing” is a hallmark at Rydell Chevrolet Mitsubishi. Prices are marked right on the windshields. No pushy sales people, no high pressure, no negotiating and no game playing. It’s an ethical and easy way of doing business, and it serves our customer. The price you pay for a car has nothing to do with a customer’s negotiating skills or who they are — that’s not the way Rydell wants to do business. Studies done by J.D. Powers and Associates and other research groups have determined most people dread the automobile buying experience. The stress and the time involved with purchasing a vehicle makes lots of folks uncomfortable. Rydell has changed all that. They believe buying a vehicle should be fun and stress free. Customers are treated in a friendly, professional and courteous manner. Like any business, Rydell wants to sell vehicles, but “Bottom Line Price” is not a gim-

★ 1325 E. San Marnan Drive, Waterloo ★ (319) 234-4601 or (800) 782-0046 ★ Sales: 8 a.m. to 8 p.m. Monday to Thursday, 8 a.m. to 7 p.m. Friday, 8 a.m. to 6 p.m. Saturday; Service: 7 a.m. to 7 p.m. Monday to Friday, 7 a.m. to 5 p.m. Saturday ★

mick or advertising campaign. It represents a cultural change within the organization and industry. For customers interested in quality preowned vehicles, Rydell also has a “5 Day Like It or Return It” 100 percent money back policy on all pre-owned vehicles. If a purchaser isn’t happy with the preowned vehicle, return it to Rydell within five days of purchase in the same condition it was received in and receive a 100 percent refund. Rydell wants to build customer loyalty. They want the customer to feel as happy and satisfied about their car buying experience as possible.

Stop by or visit us online


Cedar Valley Across from Crossroads, Waterloo

319-234-4601 800-782-0046


Shear Bliss Pet Salon Honorable Mention: Pet Grooming Melissa Herold and Sarah Bebee, owners of Shear Bliss Pet Salon, have been in business for two years and have more than 20 years of pet and show grooming experience between them. Sarah is a professional dog show handler and has had a lifetime of working with dogs of many breeds. Sarah’s cousin, Melissa, shares Sarah’s love for animals and trained with Sarah to open a family business. Shear Bliss offers full-ser★ 824 Ansborough Ave., Waterloo ★ (319) 235-9851 ★

vice grooming of all dog breeds and cats with styling specific for each pet. Melissa and Sarah believe the secret to being Best of the Best is communication with their clients, continued education and state-of-the-art equipment in a homey salon atmosphere. In 2007, Melissa and Sarah trained under certified master groomer judges Jay Scruggs and Susan Zecco. In 2009, they attended seminars given by CMG Chris Pawloski, Melissa Verplaank and others. “We use top quality name brand products to give each client the ultimate spa experience,” Sarah said.

Thank you for voting us Best of the Best! As a thank you to our customers, all dogs get a FREE green tea facial in October and November!

Melissa Herold & Sarah Bebee

Shear Bliss Pet Salon “Your pet’s happiness is our business!”

824 Ansborough Ave., Waterloo, IA 50701 Evening Appointments available on Mondays & Tuesdays

(319) 235-9851




Barmuda Sometimes you have to take a step back before you can start moving forward. Last year at this time, Barmuda and its fleet of restaurants, nightclubs and lounges were picking up the pieces of a destroyed corporate headquarters and breathing a sigh of relief that the Cedar River did not breach Main Street in Cedar Falls. The natural disaster had the food and beverage company against the ropes and fighting for survival, much like the rest of the community it has been a part of for two decades. Instead of dwelling on their losses, Barmuda sprung to action by creating a fundraising event for those affected by the floods and tornado that devastated many lives. Barmuda ended 2008 on a high note by winning 41 awards in the Best of the Best competition and with the opening of Bourbon Street and Voodoo Lounge in Grinnell. The company has carried the momentum from the previous year into 2009 as Barmuda recently moved into the new multimilliondollar business complex Phantom Park with T8 Design, Phantom EFO and 8monkey Labs. Barmuda also launched Roux Orleans Bourbon Street Grille, Bourre Lounge and Sky Event Centre, a $2 million dining and entertainment project located in the Black’s Building in downtown Waterloo. “It’s amazing to see where we are today compared to last year at this time,” said Matt Smiley, Barmuda COO. “The flood really puts things into perspective for all of us and helped us focus on where we wanted the company to go from here,” said Barmuda Companies CEO and owner Darin Beck. “The stress and worry that I had experienced a year ago seemed so dreadful at the time. This year, things are very different. Even with the economic downturn, we have been able to remain focused and grow our business. We’ve been hiring when most are


From left, Sous Chef Chris Meyers, General Manager Joel Smits and Executive Chef Andrew Ungs hold menu selections from Ferrari’s. not.” Barmuda’s commitment to success has produced consistent results year after year. Since the Best of the Best awards began, Barmuda’s establishments have faired well every year, including 31 new awards this year. “It’s a testament to the leaders and systems we have in place,” Beck said. “I couldn’t be happier or more proud of the success that we have had over the years with the awards. The community seems to like and support what we are doing. What more could a guy want?” Known for the bold flavors of its cajun, creole and American menu, Bourbon Street has not rested on its laurels. “We have made some serious changes to our menu, adding new items and lowering price points,” said Jocelyn Williams, Bourbon Street and Voodoo Lounge general manager. “We’ve had a great response.” Bourbon Street’s atmosphere certainly meets its spicy personality. “Bourbon Street has a lot of energy,” Williams said. “It’s a great beginning to a night out.” Voodoo Lounge, located directly above Bourbon Street, carries the energy from the restaurant late

into the evening. It also secured a few awards. The stylish lounge features entertainment like live music and karaoke throughout the week. “We love to see the look on people’s faces the first time they see a Voodoo Mist,” Williams said. “They are shocked to see the huge mixed drink being served with smoke rolling out of it.” The Beck’s brand might be the definition of consistent success in terms of the Best of the Best contest. “Beck’s success is an accomplishment that makes me proud,” said Kyle Dehmlow, vice president of operations of the Beck’s brand, along with Joker’s, Shags, Mojo’s and Ice. “When a person thinks of burgers and sports, we want them thinking Beck’s everytime.” Soho Sushi Bar and Deli and The Stuffed Olive won a series of awards in the 2009 contest. Their eclectic menu and food presentation style has opened the Cedar Valley up to a diverse dining experience. Although Soho and The Stuffed Olive are two different concepts, both menus are available at each restaurant and complement each other. The Stuffed Olive places an emphasis on top-notch martinis

along with European influenced tapas. Soho Sushi Bar and Deli uses a fresh-first approach to sandwiches, salads and sushi. Ferrari’s Ristorante specializes in steak, seafood and Italian cuisine. “We have been battling a lot of misconceptions about Ferrari’s since it opened and feel we are starting to break those barriers,” said Joel Smits, Ferrari’s general manager. “We have items priced for any budget. You can wear jeans and feel comfortable. It’s just a great dining experience with outstanding food and service.” Smits highlighted Ferrari’s prix fixe menu, created every Wednesday by the chefs. The menu features a soup or appetizer, salad, entree and dessert for $19.99. “It’s a perfect example of our chefs’ talent combined with an amazing price.” Barmuda’s Catering division qualified for the Best of the Best awards last year for the first time. “Receiving honorable mention our first year of launching catering was a huge surprise, but getting first place this year is incredible,” said Smiley. Barmuda’s nightlife venues are as strong as ever with Ice Ultra Lounge and Mojo’s Pizza House helping breathe life back into College Hill with their risque events and parties geared to the student populous. Joker’s Comedy Night Club and Shags bring in talented entertainment into the Cedar Valley. Joker’s has live comedy on Fridays and Saturdays and the occasional special event show on a weeknight. A few times a year, Shags features high-profile DJs from larger markets and continually pushes the dance music threshold. So what’s the next step for the Barmuda Companies? “Franchising,” Beck said. “I would love to see the Barmuda brands become part of another great American success story. That’s the vision, that’s the goal.”


Barmuda Catering First Place: Catering Service Beck’s First Place: Chili, Hamburger, Sports Bar; Honorable Mention: Karaoke, Locally Owned, Place to Have a Beer, Place to Shoot Pool, Tenderloin Bourbon Street First Place: Appetizers, Place to Go for a First Date; Honorable Mention: Business Lunch, Dessert, Dinner, Liquor Selection, Place to Celebrate an Anniversary, Seafood, Steak, Wine Selection Ferrari’s First Place: Sunday Brunch; Honorable Mention: Business Lunch, Place to Celebrate an Anniversary Shags First Place: Bartender — Cody Hashman Soho First Place: Cookies; Honorable Mention: Deli The Stuffed Olive First Place: Girls’ Night Out; Honorable Mention: Liquor Selection Voodoo Lounge First Place: Place to Shoot Pool; Honorable Mention: Girl’s Night Out, Karaoke





Voted Best, By The Best Thank You Cedar Valley! Best Locally Owned Restaurant B B Best Sports Bar B Best Hamburger B Best Place to Have a Beer B Best Tenderloin B Best Chili Best Karaoke Best Place to Shoot Pool

Best Girls Night Out Best Liquor Selection

Best Cookies Best Deli

Best Bartender Cody Hashman Best Catering

Best Place to Go For a First Date Best Appetizers Best Business Lunch Best Place to Celebrate an Anniversary Best Dessert Best Place for Dinner Best Liquor Selection Best Seafood Best Steak Best Wine Selection

Best Girls Night Out Best Karaoke Best Place to Shoot Pool

Best Business Lunch Best Sunday Brunch Best Place to Celebrate an Anniversary


Best of the Best 2009  

Cedar Valley residents voted and the results are in. View what they chose as 'Best of the Best' of 2009.

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