Best of the Best 2010

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Simpson Furniture First Place: Carpet/Floor Covering, Furniture Honorable Mention: Home Accessories, Home Decor Like Yogi Berra said, ”It’s like deja vu all over again.” The continued support from the Cedar Valley has again placed locallyowned, and flagship of downtown Cedar Falls, Simpson Furniture Companies in first place as Best of the Best in furniture and carpet/floor covering — with the added bonus of receiving honorable mention in home accessories and home decor. “We’re delighted and honored,” said president and CEO Dale Emmert. “Ever since The Courier started this voting, we have been the Best of the Best. It is an award our staff takes seriously and feels as good about as we, the owners, do.” Preparing to celebrate 65 years in business, the Simpson Companies have big plans for 2011. After opening their fourth company in January 2010 in Coralville, they continue to grow and serve almost all of Eastern Iowa. While Emmert won’t say just yet what is on the burner for 2011, he did hint that the next moves will make Simpson the company to shop when it comes to furniture, flooring, mattresses and high-end design. Even with a stagnant economy, Simpson has grown. Over the last two years, Simpson added a new higher-end design studio to its downtown location that is home to the Flack Interior Design Associates division of the company. Director of Design Kathy Flack, ASID, has been in the metro area for more than 30 years. ”When we joined forces with the area’s premier furniture and flooring operation in 2009, we knew it was a great fit,” Flack said. “We continue to offer the unique looks we are known for with that personal touch. With the strength Simpson adds, we really can do it all for the client who needs design and space-planning help. It’s been a great partnership.” Flack and her staff recently won two gold and one silver awards from the central states region of the American Society of Interior Design. Flack is the only designer from Iowa to win such coveted awards. Flack is a past officer of the local ASID chapter as well as the regional, larger ASID membership. David Olson, the company’s chairman

of the board, has been with the store since the days when the Simpson showroom was a few buildings that grew to become the downtown’s largest retailer, both in size and sales. “I started back in the ’60s, and even then, the Simpson attitude was never to stand still,” Olson said. “We have always prided ourselves in staying ahead of the times and with such great people — like our former president David Sandvold — we fought to stay No. 1.” Sandvold and Olson led the company through the worst fire the downtown had ever seen in 1983 to come out on the other side with the current 35,000-square-foot tri-level showroom. Most in the Cedar Valley know Simpson for its leadership in furniture and mattresses. Winning Best of the Best in carpet/flooring gives great credibility to the huge growth Simpson has undertaken in the flooring category of its business. Led by company vice-president Terry Glasgow, the newly redesigned flooring center shows Simpson is committed to offering almost anything you need in carpet, wood, laminate, tile, vinyl — even green-friendly cork floors. “There isn’t a category in the flooring area that we can’t help our friends and clients find what they need,” Glasgow said. “I like to add that we back it all up with a staff of outstanding professional installers, many with more than 30 years experience.” A huge area of growth in sales for Simpson has been home decor and accessories. Many customers watch the many home and design shows that are available on TV today and know something small like an area rug or lamp can change the entire room. Simpson has added inventory and increased focus on home accessories and area rugs over the last few years and has been acknowledged by the Cedar Valley by the continued votes for Best of the Best. Deb Emmert does the buying for three of the company’s showrooms and takes pride in knowing that each store has completely different looks in home decor.

“We go to many markets each year just to stay on the cutting edge in accessories,” Deb Emmert said. “The colors, styles, shapes and sizes change so much more than they did just 10 to 15 years ago. We pride ourselves in always showing current looks. Our shoppers can see very affordable and adorable looks at our Rooms 4 Less showroom as well as find a total home makeover when they shop at Simpson Furniture in downtown Cedar Falls or our new beautiful showroom, Simpson FurnitureCoralville, on the ‘strip’ in Coralville.” Emmert is assisted in setting the showrooms and designing the new additions to each floor by designer and visual merchandiser Nette Schreen. Schreen is just one of many Simpson staffers who have been with the company for years. “This is a great place to work and, many times, it’s not even work. … It’s fun and rewarding,” Schreen said. “I come in and see so many smiling faces at the store, whether it’s Rick Koch, Marla Channer and Wayne Risvold who have been here 30 years or Jill Fauver who

★ 515 Main St., Cedar Falls. ★ (319) 266-3535. ★



brightens up our office in her just first year, I just love working with Simpson Furniture.” So a downtown anchor who has endured for 65 years wins again as the Cedar Valley’s Best of the Best. Never a company to rest on its laurels, Dale Emmert starts another day working to keep our loyal customers loyal, inviting our new shoppers to try out our “Simpson Way” and thank their 50- plus employees for making us who we are. “We just could not do it without our hardworking likeable staff,” Emmert said. “I love coming to work, I love our staff and I love our customers and clients. When you think about it, I don’t really have a job, I have a place that feels like home. “Thanks to the Cedar Valley and metro area for helping us stay the Best of the Best,” Emmert said with a wink and a smile.





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Roots Market


First Place: Health and Natural Foods

Roots Market is the Cedar Valley’s only full-service grocery store specializing in organic and naturally produced food. Whether you are looking for fresher, more natural food or shopping for a family member with special dietary needs, you will find everything you need at Roots Market. Stop by and check out why so many people have made Roots Market their primary grocery store: ■ Fresh, organic produce department with staples and many hard-to-find items.

■ Commitment to source food from local sources. ■ Our deli offers freshly made soups, salads and sandwiches, perfect for healthy eating. ■ Our helpful, friendly staff appreciates our customers and aims to help as best we can.

Two 4 Tots

First Place: Children’s Clothing, Children’s Shoe Store

After working in retail for many years as a district sales manager for a large clothing retail store, Emilie Hardy moved back to the Waterloo area and, seeing a demand for quality children’s clothing, opened her own store, Two 4 Tots. “We pride ourselves on providing our customers with top quality products and service. Two 4 Tots sells new and likenew children’s and maternity clothing, shoes, outerwear, baby equipment, toys and a wide variety of children’s reading

books. We’ve also expanded to men’s and women’s clothing. The new store offers ★ 622 Sycamore 3,000 square feet St., Waterloo. of children’s name ★ (319) 233-0790. brand clothing, ★ 10 a.m. to 5 p.m. Tuesday through furniture and toys Saturday. at affordable prices. “We work hard ★ www.two4tots. com. for our clients, and we love it when our clients become our friends.”

★ 2021 Main St., Cedar Falls. ★ (319) 266-3801. ★ 9 a.m. to 7 p.m. Monday through Saturday, 11 a.m. to 7 p.m. Sunday. ★




Thank You!

We appreciate being nominated for 1st Place Best of the Best.

Tuesday - Saturday 10-5pm

622 Sycamore, Waterloo 319-233-0790

Kremer Kehe Financial Services First Place: Financial Services Jared Kremer and Tom Kehe, of Kremer ★ 501 Sycamore St., Suite 709, Waterloo. Kehe Financial Services, started their busi★ (319) 234-3821. ness a year ago. ★ 8 a.m. to 5 p.m. Monday through Friday. “We have always been in the industry. We ★ enjoy helping people and businesses. We “We have extensive experience in contake a comprehensive approach, from taxsulting, strategic planning, tax, accounting, savings ideas to retirement planning.” Kremer Kehe Financial Services offers payroll, marketing and financial services. “Our success is a result of the relationcomplete financial solutions to both small ships we develop with our clients.” businesses and individuals.

Main Street Exchange First Place: Consignment Shop Honorable Mention: Buy Collectibles, Children’s Clothing The Main Street Exchange, owned by Candy and Craig Wood, was born 18 months ago out of the family’s love to shop consignment stores and find bargains. We are proud to say that we have the Best of the Best consignors who bring us the Best of their Best items to resell. We share this honor with them. We enjoy working in the Cedar Valley,

★ 10 a.m. to 6 p.m. Monday through Friday, 10 a.m. to 5 p.m. Saturday.

and we give 10 percent of our monthly profit back to a nonprofit organization. Our store specializes in clothing for all ages, housewares, home decor, jewelry, books, collectibles, kitchenware and a small amount of furniture.

Í Financial Services Í Tax Preparation Í Accounting & Payroll Services 501 Sycamore St. Suite 709, Waterloo, IA 50703 319-234-3821 Jared Kremer, Registered Representative, Securities offered through HD Vest Investment Services SM, A non-bank subsidiary of Wells Fargo & Company, Member SPIC, 6333 North State Highway 161, Fourth Floor, Irving, Texas, 75038, (972)870-6000. Kremer Kehe Inc. is not registered broker/dealer or independent investment advisory firm.





Cedar Valley Hospice First Place: Home Health Agency, Medical Staff Member — Deb Card, Receptionist — Berdell Schauls Honorable Mention: Medical Staff Member — Dr. Michael Deters & Julie Frost Cedar Valley Hospice services are based on a foundation of compassion, respect, integrity and excellence. The importance of these values is always emphasized with staff and volunteers as they provide care to patients and clients or assist family members, donors, businesses and health care partners. “We are extremely honored to have received recognition as the best home health agency,” said Executive Director Marvin Fagerlind. “Our staff is passionate about providing the best care to patients and families. However, the true reward for us at Cedar Valley Hospice is the privilege of being invited to serve others.” Several CVH employees were recognized for their individual efforts towards excellence. Deb Card, RN, Dr. Michael Deters, Julie Frost, RN and Berdell Schauls are dedicated to providing exceptional service each

day in their work at Cedar Valley Hospice. They humbly describe themselves as one of many employees who should be honored for going above and beyond to help others. All four employees agree the opportunity to assist patients and family members and work alongside caring individuals is the highlight of their jobs. “Many families comment on the exceptional care and compassionate nature of our staff,” said Tina Hubbard, director of quality, compliance and education. “Frequently I am told the nurses, social workers, chaplains and aides are courteous, dedicated and helpful. We strive to provide care at the highest level.” The employees honored represent four of the 135 Cedar Valley Hospice employees and 450 volunteers providing end-of-life care and grief services to thousands of patients and families throughout Northeast Iowa.

Berdell Schauls

Deb Card, RN

1st Place Best Receptionsit

1st Place Best Medical Staff

Dr. Mike Deters

Julie Frost, RN

Honorable Mention Medical Staff

Honorable Mention Medical Staff

take time

★ Waterloo Central Office: ★ 2101 Kimball Ave., Suite 401 ★ Waterloo, IA 50702 ★ (319) 272-2002 ★ (800) 617-1972 ★ ★ Grundy Center Office: ★ 310 East G Ave.

★ Grundy Center, IA 50638 ★ (319) 824-3868 ★ (888) 878-3868 ★ Independence Office: ★ 801 First Street East ★ Independence, IA 50644 ★ (319) 334-6960 ★ (888) 273-8957

With offices in Waterloo, Grundy Center, Independence and Waverly, Cedar Valley Hospice serves Black Hawk, Bremer, Buchanan, Butler, Grundy, Tama, parts of Benton, Chickasaw, Delaware, Fayette, Floyd, Hardin, Linn and Marshall counties. The focus of the Cedar Valley Hospice team of professionals is the comfort and care of each patient. A team of doctors, nurses, social workers, aides, spiritual counselors and volunteers combine excellent care with

★ Waverly Office: ★ 207 20th St. NW ★ Waverly, IA 50677 ★ (319) 352-1274 ★ (877) 485-7081 ★ Hospice Home: ★ 2001 Kimball Ave. ★ Waterloo, IA 50702 ★ (319) 272-1771

emotional and spiritual support emphasizing quality of life, rather than length of life. The patient and their family are the decision makers in the care plan provided in the patient’s home, nursing homes, assisted living facilities, hospitals or the Cedar Valley Hospice Home. Hospice services are available to people of all ages who are suffering from any life-limiting illness. Staff may be contacted 24 hours a day, seven days a week.

to say thank you.

Cedar Valley Hospice is sincerely grateful for such a supportive community. Thank you for recognizing our incredible staff and Cedar Valley Hospice as 2010 Best of the Best home health care organization. 800.617.1972 | Waterloo | Grundy Center | Independence | Waverly | Hospice Home



ADULT SHOE STORE Famous Footwear Von Maur Thompson Shoes ............................................20

BAKERY Johnson’s Bakery ...........................................17 Hy-Vee ............................................................56 Scratch Bakery ...............................................54

BUY COLLECTIBLES Limited Edition Comics Shoppe on the Corner.....................................61 Main Street Exchange.......................................4

CHIPS & SALSA Carlos O’Kelly’s Los Cabos Beck’s Sports Grill/Beck’s Sports Brewery.....50

ANTIQUE STORE Shoppe on the Corner.....................................61 Antiques & Stuff Calico Hen House

BANK U.S. Bank Lincoln Savings Bank .....................................49 Wells Fargo

BUY VIDEO GAMES Best Buy GameStop Walmart

CHIROPRACTOR Dr. Blake Wayson - Wayson Chiropractic Dr. Michael Johnson - Johnson Chiropractic Dr. Jennifer Rasmussen - Cedar Valley Chiropractic

APPETIZERS Beck’s Sports Grill/Beck’s Sports Brewery.....50 Applebee’s Neighborhood Grill & Bar Bourbon Street................................................50

BANK TELLER Carol Walsh - Veridian Credit Union................45 Alissa Ericson - Veridian Credit Union ............45 Sharla Clapp - First National Bank

CARPET CLEANING Mr. Carpet Cleaning Company ........................46 Harris Cleaning Service - Ansborough Hambly & Sons

COFFEE SHOP Cup of Joe Starbucks Panera Bread

APPLIANCE STORE Sears Smitty’s Tire & Appliance Direct TV & Appliance .....................................62

BARTENDER Jami Hanson - Casey’s Pub in Evansdale Donnie Breitbach - Joker’s Comedy Club .......50 Austin Sorg - MOJO’s......................................50

CARPET/FLOORING COVERING Simpson Furniture & Floor Covering..............2,3 Riley’s Floors & More Custom Flooring .............................................18

CONSIGNMENT STORE Main Street Exchange.......................................4 Treasure Chest Gilgen’s

ART & FRAME SHOP Hobby Lobby Heritage Art Gallery Twin Oaks Frame Shop

BEAUTICIAN/BARBER Nicole Parker - Hair Biz ..................................57 Jessica Doyle - Mickey’s Salon & Day Spa Jessica Rodriguez - KJ & Kompany................61

CELEBRATE AN ANNIVERSARY Brown Bottle Cu Restaurant Ferrari’s Ristorante .........................................50

COOKIES Johnson’s Bakery ...........................................17 Soho Sushi Bar & Deli.....................................50 Subway

ASSISTED LIVING Western Home Communities .....................63,64 Cedar Falls Lutheran Home ............................17 Friendship Village

BIKE SHOP Bike Tech ........................................................41 Scheels Europa Cycle & Ski

CELL PHONE DEALER U.S. Cellular ...............................................34,35 Next Generation Wireless................................37 Verizon Wireless

CRAFT STORE Hobby Lobby Crazy Girl Yarn Shop

ATV Weber’s Cycle Center Leer’s Cycle Center.........................................62 Meyer’s - Fairbank

BOOK STORE Limited Edition Comics Barnes & Noble University Book & Supply

CHEAP EATS McDonald’s Steamboat Garden Subway

AUCTIONEER Dick Backes - Backes Auctioneers Greg Kastli - Kastli Auctions Hilpipre Auction

BOWLING ALLEY Maple Lanes Cadillac Lanes Valley Park Lanes

CHICKEN KFC Popeye’s Chicken & Biscuits Hy-Vee ............................................................56

AUTO BODY REPAIR Deery Brothers Collision Center......................43 Coffman’s Auto Body Iowa Auto Rebuilders

BRAKE SERVICE Midas Tuffy Auto Dan Deery Toyota.......................................32,33

CHILDREN’S CLOTHING Two 4 Tots.........................................................4 Just for Kids & Moms Too Main Street Exchange.......................................4

AUTO DEALERSHIP Dan Deery Motors......................................32,33 John Deery Motors Witham Auto Center........................................28

BRIDAL SHOP An Elegant Affair by Amy Bride’s Corner Now & Forever Bridal

CHILDREN’S SHOE STORE Two 4 Tots.........................................................4 Just for Kids & Moms Too Famous Footwear

AUTO SERVICE Dan Deery..................................................32,33 Priority 1 - Waterloo........................................20 Rydell Chevrolet..............................................29

BUSINESS LUNCH Ferrari’s Ristorante .........................................50 Cu Restaurant Beck’s Sports Grill/Beck’s Sports Brewery.....50

CHILI Wendy’s Toad’s Bar & Grill Beck’s Sports Grill/Beck’s Sports Brewery.....50

AUTOMOTIVE SALESPERSON Mike Potter - Rydell Chevrolet........................29 Dustin Hanson - Witham Auto Center .............30 Curt McCallum - Dan Deery ............................17

BUY A LAWNMOWER Sears Waterloo Implement Lowe’s

CHINESE Hong Kong ......................................................62 East China - Waverly Golden China

CREDIT UNION Veridian Credit Union ......................................45 Cedar Falls Community Credit Union Iowa Community Credit Union ........................48 DAY CARE PROVIDER Community United Child Care Centers............44 A to Z Learning Center and Day Care Happy Time Preschool & Daycare DELI Hy-Vee ............................................................56 Soho Sushi Bar & Deli.....................................50 Fareway DENTIST Dr. Doug Hansen - Greenhill Family Dental.....11 Dr. Anne Hennessey - University Ave. Dr. Eric Kimball - Kimball & Beecher .........38,39 DESSERT 4 Queens Dairy Cream....................................51 Ferrari’s Ristorante .........................................50 Cu Restaurant DINNER Bourbon Street................................................50 Cu Restaurant Beck’s Sports Grill/Beck’s Sports Brewery.....50

Congratulations HONOREES CONT’D...

DJ SERVICE Ultimate Entertainment - Cedar Falls Darrin Mangrich - Xpress Entertainment Easy Does It

FRESH VEGETABLES/FRUIT Hy-Vee ............................................................56 Fareway Cedar Falls Farmers Market ...........................30

HARDWARE STORE O’Donnell Ace Hardware.................................27 Menards Lowe’s

LAUNDROMAT Hudson Road Laundry & Tanning Metro Laundry Ansborough Laundry

DRIVE-UP SERVICE Sonic Drive-In .................................................47 Wendy’s McDonald’s


HEALTH & NATURAL FOODS Roots Market ....................................................4 Hy-Vee ............................................................56 TnK Health Food Store

LIQUOR SELECTION Hy-Vee Wine & Spirits.....................................56 CVS Sycamore Convenience

ELECTRICIAN Scott’s Electric Inc. .........................................54 Liberty Electric Cedar Valley Electric

FUNERAL HOME Richardson Funeral Home ..............................50 Hagarty-Waychoff-Grarup Funeral Home Parrot & Wood Chapel of Memories

HEATING/COOLING Dalton Plumbing, Heating & Cooling Inc. ........59 Mike Fereday Heating & Air Conditioning .......36 Young Plumbing & Heating Co.

ELECTRONICS STORE Best Buy Radio Shack The Sound Room

FURNITURE Simpson Furniture & Floor Covering..............2,3 Slumberland Furniture Furniture Row

HOME BUILDER Magee Construction Co...................................27 Skogman Homes Denny Lenth

EYE DOCTOR Dr. Richard Mauer - Mauer Eye Center ...........49 Dr. Anne Bailey - Cedar Falls Dr. Michael Puk - Cedar Valley Eye Care

GIRLS NIGHT OUT The Stuffed Olive ............................................50 Joker’s Comedy Club ......................................50 Soho Sushi Bar & Deli.....................................50

HOME DECOR STORE Slumberland Furniture Simpson Furniture & Floor Covering..............2,3 Hobby Lobby

FAMILY DOCTOR Dr. Anne Kontos - Allen Dr. Brian Burnett - Covenant Clinic..............9,10 Dr. Kyle Christiason - Orchard Drive ...............11

GOLF COURSE Pheasant Ridge...............................................26 Fox Ridge Gates Park

HOME HEALTH AGENCY Cedar Valley Hospice ........................................5 Covenant Home Health ................................9,10 Iowa Hospice ..................................................15

FAST FOOD McDonald’s Wendy’s Burger King

GOLF EQUIPMENT Waterloo Golf Headquarters............................23 Scheels

HOTEL/MOTEL Black Hawk Hotel ...........................................52 Isle Casino Hotel Waterloo Country Inn & Suites

FINANCIAL/INVESTMENT Kremer Kehe Financial .....................................4 Financial Resource Advisors PFG Best FITNESS CENTER SNAP Fitness ..................................................41 Cedar Falls Recreation Center Covenant Wellness Center ...........................9,10 FLORIST Hy-Vee ............................................................56 Flowerama Bancroft Flowers FOOD DELIVERY Jimmy John’s East China - Waverly Pizza Hut

GREENHOUSE Petersen & Tietz Florist & Greenhouses .........52 Rainbow Florist & Greenhouses......................30 Bancroft Flowers GROCERY STORE Hy-Vee ............................................................56 Fareway Aldi HAIR SALON Hair Biz ...........................................................57 KJ & Kompany ................................................61 Jiva Salonspa .................................................51 HAMBURGER Beck’s Sports Grill/Beck’s Sports Brewery.....50 Zsavooz...........................................................46 Screaming Eagle American Bar & Grill HAPPY HOUR The Stuffed Olive ............................................50 Spicoli’s Bar & The Reverb Rock Garden Screaming Eagle American Bar & Grill

INSURANCE AGENT Sandy Benak - State Farm Insurance.............42 Brad Jacobson - State Farm Insurance ..........62 Monte McCunniff - State Farm Insurance JEWELRY STORE Roth Jewelers.................................................21 Facets by Susong ...........................................52 Kay Jewelers KARAOKE JT Entertainment - Waverly End of the Trail Karaoke Voodoo Lounge ...............................................50 LANDSCAPE SERVICE Matthias Landscaping Co. ..............................56 Cedar Valley Landscaping B&B Lawn Care Inc. ........................................14

LOCAL/STATE DAY TRIP Des Moines Dubuque Adventureland LOCALLY OWNED RESTAURANT Beck’s Sports Grill/Beck’s Sports Brewery.....50 Zsavooz...........................................................46 Cu Restaurant MARGARITAS Carlos O’Kelly’s Las Margaritas Chapala...........................................................23 MARTIAL ARTS INSTRUCTOR Master Russ O’Connell Master Lee Dawson - Seishin Ryu Karate Karla Fuller - Rising Sun Karate MASSAGE Jiva Salonspa .................................................51 Nicole Chipers - Johnson Chiropractic Elements Therapeutic Massage MEAT COUNTER Fareway Hy-Vee ............................................................56 B&R Quality Meats MEDICAL STAFF MEMBER Deb Card - Cedar Valley Hospice ......................5 Dr. Michael Deters - Cedar Valley Hospice........5 Julie Frost - Cedar Valley Hospice ....................5 MEN’S CLOTHING Siech’s Big & Tall ............................................48 Palace Clothiers A.J. August MEXICAN Carlos O’Kelly’s Chapala...........................................................23 Rudy’s Tacos MOTORCYCLE Silver Eagle Harley-Davidson .........................31 Leer’s Cycle Center.........................................62 Weber’s Cycle Center

Congratulations HONOREES CONT’D...

NEWS ANCHOR Ron Steele Tara Thomas Sunny Lane

PHOTOGRAPHER Lattin Photography Tim Dodd Photography Cooper Image Design

REALTOR Dan Berregaard - Oakridge Realtors ..............21 Carl Ericson - Oakridge Realtors Brian Wingert - Cedar Valley Real Estate Solutions

TANNING SALON Tan World .......................................................41 Carribean Tan & Spa Island Paradise

NURSING HOME Western Home Communities .....................63,64 Cedar Falls Lutheran Home ............................17 Friendship Village

PHYSICAL THERAPIST Beth Koch - Covenant Home Health ............9,10 Ray Harrington - CVMS...................................53 Kris Marcks - A Step Ahead Therapy ..............41

RECEPTIONIST Berdell Schaulis - Cedar Valley Hospice ...........5 Hope Tomkins - Kimball & Beecher.............38,39 Julie O’Hara- O’Hara Chiropractic

TENDERLOIN Beck’s Sports Grill/Beck’s Sports Brewery.....50 Townhouse Tenderloins Steamboat Garden

OB/GYN Dr. Barb Weno - Partners in OBGYN ................55 Dr. Anthony Onuigbo - OBGYN Specialists Dr. Brent Hintz - Allen

PIZZA The Other Place ..............................................26 Doughy Joey’s Pizza Hut

REMODELER Crandall Construction Inc...........................24,25 Harting & Hunemuller .....................................19 Magee Construction Co...................................27

OIL CHANGE SERVICE Rydell Chevrolet..............................................29 Jiffy Lube - Waterloo Dan Deery - Waterloo.................................32,33 OPTICAL Mauer Eye Center ...........................................49 Eye Care Associates Cedar Valley Eye Care OUTDOOR PATIO FURNITURE Menards McGowan’s Lowe’s PAINT/WALLPAPER STORE Home Depot Menards Diamond Vogel PEDIATRICIAN Dr. Brian Sims - Covenant Clinic..................9,10 Dr. Jodi Van Sickle - Covenant Clinic ...........9,10 Dr. Victoria Runez - Covenant Clinic ............9,10 PEST CONTROL AABLE Pest Control, Inc. .................................55 Platinum Pest Services, Inc. Enviro Pest Solutions PET GROOMING Pet Smart Petco Shear Bliss Pet Salon PHARMACY Walgreens CVS Hy-Vee ............................................................56 PHOTO FINISHING Walgreens Lattin Photography Hy-Vee ...........................................................56

PLACE FOR LUNCH Soho Sushi Bar & Deli.....................................50 Screaming Eagle American Bar & Grill Cu Restaurant PLACE TO GO FOR FAMILY ENTERTAINMENT Lost Island Chuck E. Cheese Marcus Theatres PLACE TO GO ON A FIRST DATE Brown Bottle Montage Cu Restaurant PLACE TO HAVE A BEER Beck’s Sports Grill/Beck’s Sports Brewery.....50 Toad’s Bar & Grill Zsavooz...........................................................46

RIBS Famous Dave’s Southern Smokeshack Zippy’s BBQ Shack SALAD BAR Hy-Vee ............................................................56 Z’s Seven Seas Southtown Lounge..........................................48 SEAFOOD Red Lobster Bourbon Street................................................50 Roux Orleans ..................................................50 SPORTING GOODS STORE Scheels Runner’s Flat Iowa Sports Supply

PLACE TO SHOOT POOL Breakroom Billiards Beck’s Sports Grill/Beck’s Sports Brewery.....50 Zsavooz...........................................................46

SPORTS BAR Beck’s Sports Grill/Beck’s Sports Brewery.....50 Pepper’s Grill & Sports Pub Zsavooz...........................................................46

PLUMBER American Veterans Plumbing..........................57 Bergen Plumbing, Heating & Cooling Inc. Young Plumbing & Heating Co.

STATE/MIDWEST WEEKEND TRIP Chicago Galena Minneapolis

PODIATRIST Dr. Greg Lantz - Family Foot Health Care........18 Dr. Cervetti - Cedar Valley Foot & Ankle Center Dr. Richard Bremner - Covenant Clinic ........9,10

STEAK Texas Roadhouse............................................43 Bourbon Street................................................50 Lonestar Steakhouse & Saloon

RADIO STATION KOEL-FM - 98.5 KNWS-FM - 101.9 KKHQ-FM - 92.3 REAL ESTATE FIRM/BROKERAGE COMPANY Oakridge Realtors ...........................................19 RE/MAX Trapp Realtors.................................................28

SUBS Sub City ..........................................................30 Subway Jimmy John’s SUNDAY BRUNCH My Verona..................................................12,13 Village Inn Park Place Event Centre .................................50

TRANSMISSIONS L & M Transmission & Towing Tandem Tire Tuffy Auto TRAVEL AGENT Annie Humble - Humble Travel .......................48 Jane Morris - AAA Travel Pat Delagardelle - Travel Store VETERINARIAN Den Herder Veterinary Clinic Dr. Taylor Hudson Veterinary VIDEO STORE Family Video Digital Dog Pound Blockbuster WAITER/WAITRESS Amber Keppler - My Verona.......................12,13 Emilie Jorgensen - Toad’s Bar & Grill Tonya Hartman - Toad’s Bar & Grill WINE SELECTION Hy-Vee Wine & Spirits.....................................56 My Verona..................................................12,13 Indulgence WOMEN’S CLOTHING Dillard’s Pac Sun Younkers WRECKER SERVICE Rasmussen Towing L&M Transmission & Towing Ray Mount Wrecker Service ...........................17





Wheaton Franciscan Healthcare First Place: Pediatrician — Dr. Brian Sims, Physical Therapist — Beth Koch Honorable Mention: Fitness Center — Covenant Fitness Center, Podiatrist — Dr. Richard Bremner, Family Doctor — Dr. Brian Burnett, Home Health Agency — Covenant Home Health, Pediatrician — Dr. Jodi Van Sickle & Dr. Victoria Runez There is a reason physicians and associates at Wheaton Franciscan Healthcare have been honored as Best of the Best year after year. It’s because they are not just doing a job, they are on a mission. And true to the mission statement, providing exceptional, compassionate health care is what this year’s honorees do for each person they encounter, every day. “We are grateful to the Cedar Valley for recognizing these outstanding physicians and medical professionals in 2010,” said Vicki Parsons, vice president of human resources for Wheaton Franciscan Healthcare. “These honorees truly demonstrate our values of respect, integrity, development, excellence and stewardship and make a positive impact on every person whose life they touch. Your confidence in them is a tribute to their expertise and caring spirits.” As part of Covenant Clinic, family physician Brian Brunett, MD, and pediatricians Brian Sims, DO, Jodi Van Sickle, MD and Victoria Runez, MD, podiatrist Richard Bremner, DPM, along with physical therapist Beth Koch have made a difference for thousands of patients. When it comes to the health and well-being of your family, you want to find the right health care provider. The Covenant Clinic network of more than 100 primary care and specialty physicians, physician assistants, and nurse practitioners all share the common goal of providing exceptional quality health care to families like yours throughout Northeast Iowa. “It’s always an honor to be voted as one of the Best of the Best pediatricians in the Cedar Valley,” said Runez. “Success of the practice is a team effort in communication between a doctor, nurse and patient to keep our patient healthy and well. I am really happy that my patients trust me for their medical care.” “Being selected as one of this year’s Best



Hospitals ★ Covenant Medical Center — Waterloo. ★ Mercy Hospital — Oelwein. ★ Sartori Memorial Hospital — Cedar Falls. Covenant Clinics ★ Convenient Care — Cedar Falls, Waterloo. ★ Occupational Medicine and Wellness — Cedar Falls. ★ Covenant Clinic Primary Care — Arlington, Cedar Falls, Dysart, Evansdale, Fairbank, Gladbrook, Jesup, La Porte City, Oelwein, Reinbeck, Shell Rock, Traer, Tripoli, Waverly, Waterloo. ★ Psychiatry — Cedar Falls, Waterloo, Waverly. Regional Service Lines ★ Covenant Cancer Treatment Center — Waterloo. ★ Iowa Spine and Brain Institute — Waterloo. ★ Midwest Institute of Advanced Laparoscopic Surgery — Cedar Falls. ★ Covenant Home Health — Waterloo. Philanthropic Foundations ★ Covenant Foundation. ★ Sartori Health Care Foundation. ★ Mercy Foundation.

of the Best is a great honor, said Bremner. “I really appreciate the trust my patients place in me and the support of wonderful partners and staff at Covenant Clinic. I look forward to the privilege of continuing

to serve patients in the Cedar Valley for years to come.” “I am very honored to be chosen as the best pediatrician,” said Sims. “It is an honor to work and live in this community. I am most gratified as a physician when my patients’ parents have the confidence to refer their friends and relatives to me to care for their children. I am committed to each family for the long haul.” To Wheaton Franciscan Healthcare, providing exceptional care also means going beyond hospital and clinic walls to reach out to those at risk. That’s exactly what the Covenant Home Health staff is focused on. A team of RNs, LPNs, home care aides, therapists and homemakers make more than 45,000 home visits each year, providing much needed health care services in the comfort of the patient’s home. “My recent experience with Covenant Home Health care nurses calls out for thanks, praise and appreciation,” Ed Stachovic said. “They guided me through a difficult recovery period with patience and compassion.” “We are truly honored to be among the Best of the Best again this year,” said Cheryl Neill, director for Covenant Home Health. “Our care giving staff goes above and beyond for patients, caring for the mind, body and spirit of each person they see.” The caring and experienced staff of Wheaton Wellness Services strives to promote healthy lifestyles for the entire family and to help you find the time to exercise. Fitness Center memberships include use of both Sartori and Kimball Ridge facilities where you can find a wide variety of fitness classes, circuit weights, cardio-

vascular equipment and personal training. Medically-based fitness programs are designed for individuals recuperating from a stroke or related diseases such as multiple sclerosis, Parkinson’s, heart disease and cancer. “We are thankful to our dedicated wellness members, friends and families for honoring us as Best of the Best Fitness Center,” said Sheri Purdy, manager, Wheaton Wellness Services. “We enjoy helping you learn and practice healthy lifestyle habits and look forward to seeing all of you at the Wellness Center regularly.” In addition to having Best of the Best honorees year after year, Wheaton Franciscan Healthcare is dedicated to giving back to the communities we serve in other ways. Even with the effects of the economic recession happening in and around all of our communities, Wheaton Franciscan Healthcare-Iowa’s community benefits have increased by nearly 3 percent. In our 2009 fiscal year, our community benefits totaled over $20.3 million, and more than 191,000 people in our community were served by our community benefit programs. Our health system installed the area’s only 64-slice CT scanner, we opened an Electrophysiology Lab, invested in digital mammography and recruited 17 physicians to Northeastern Iowa. These are just a few examples of our commitment to you. In this age of remarkable technology, it’s people who remain Wheaton Franciscan Healthcare’s most valuable asset. Thank you, Cedar Valley, for recognizing these outstanding people in 2010.





Right Where Yo u Live.

T h a n k Yo u Ce d a r Va ll e y ! Wheaton Franciscan Healthcare

It’s about people - and in an age of remarkable technology, our people remain our most valuable asset. Your confidence in them is a tribute to their caring spirit. We rely on their expertise and experience. And we, like you, value their friendship and compassion.




Brian Sims, DO Covenant Clinic Pediatrics First Place Pediatrician

Beth Koch Covenant Home Health First Place Physical Therapist


Victoria Runez, MD Covenant Clinic Pediatrics Honorable Mention Pediatrician

Richard Bremner, DPM Covenant Clinic Podiatry Honorable Mention Podiatrist

Jodi Van Sickle, MD Covenant Clinic Pediatrics Honorable Mention Pediatrician

Brian Burnett, MD Covenant Clinic Arrowhead Honorable Mention Family Physician

Covenant Wellness Center Honorable Mention Fitness Center

Covenant Home Health Honorable Mention Home Health Agency




Greenhill Family Dental

Dr. Kyle Christiason

First Place: Dentist

Honorable Mention: Family Doctor

Dr. Doug Hansen, co-owner of Greenhill Family Dental with Dr. William C. Maiers, has been in the business for nine years. Hansen has a biology degree from the University of Northern Iowa and a dental degree from the University of Iowa. Greenhill Family Dental provides a variety of family and general dentistry. “I believe in being honest with patients and giving them lots of options, not just the Cadillac treatment plan,” Hansen said. “Also, if I don’t feel comfortable about a procedure, I’m not afraid to send the patient to one of our many excellent specialists in the Cedar Valley. “We will do everything in our power to give patients the best possible dental treatment in a caring and professional manner.”

★ 4507 Chadwick Road, Cedar Falls. ★ (319) 266-1433. ★ 7 a.m. to 2 p.m. Monday and Thursday, 8 a.m. to 6 p.m. Tuesday, 7:30 a.m. to 6 p.m. Wednesday, 7 a.m. to noon Friday.



At Allen Physicians and Clinics, we’re dedicated to your health today, tomorrow and every day thereafter. In Northeast Iowa, Allen Physicians and Clinics includes 16 clinics and more than 50 physicians. We partner with Allen Hospital to provide you with comprehensive care. Whether it be a sore throat or a major medical concern. Allen Physicians and Clinics is here to serve your health care needs. Allen Physicians and Clinics offers care in the following areas: family medicine, infectious disease, internal medicine, pediatrics, urgent care, diabetes and endocrinology. We invite you to select a health care


★ Iowa Health Physicians. ★ 2624 Orchard Drive, Cedar Falls. ★ (319) 277-1990.

professional at Allen Physicians and Clinics and see for yourself the excellent care we give our patients. For more information on finding a provider or the services we offer, call (800) IA-HEALTH. Allen Physicians and Clinics is proud to congratulate Dr. Kyle Christiason of Cedarloo Family Practice on receiving an honorable mention for family doctor in the area by The Courier’s Best of the Best.


Dr. Kyle Christiason on being named one of the

Best of the Best in the Cedar Valley. Iowa Health Physicians is proud to announce that Dr. Christiason received Honorable Mention for Family Doctor by the Waterloo Courier’s “Best of the Best”.

To schedule an appointment call 319-277-1990.








First Place: Sunday Brunch, Waitress — Amber Keppler Honorable Mention: Wine Selection Russell R. Wasendorf Sr., owner of myVerona Ristorante Italiano, has created and owned fine dining establishments for more than a decade. Fresh, high-quality food and an appreciation for a top chef with flair are passions for Wasendorf, who has traveled extensively throughout Italy, Europe and the world. He seeks to offer friends, neighbors and many employees and associates visiting the Cedar Valley from all over the world seasonal, novel dishes that epitomize the extraordinary textures and flavors found in Verona-style cuisine. The special wood-grilled meats and fishes, artisan cheeses, exquisite touches of garlic, prosciutto, balsamic vinaigrette, truffles and simple, fresh-ingredient, woodfired pizzas are offered with delectable, fine wines in a wide price range. It is his pleasure to offer these unique, savory recipes and tastes to those who visit myVerona — adults and children alike. The flavors of Verona, Italy, are brought to Iowa in an inventive menu that utilizes very fresh ingredients. Occasionally, myVerona’s chef and manager will find limited quantities of superior ingredients at their peak; daily specials are representative of these exceptional buys. These ingredients are crafted into novel dishes that purposefully highlight the ingredient’s extraordinary qualities. The restaurant is open for lunch, dinner and Sunday brunch and also features several private dining and entertaining spaces for special events. MyVerona serves to delight and entice those who love good, fresh, pure foods. The wines and such delectable menu items are not found elsewhere in the metropolitan area, the state … or even the region. “Food tastes best when it is at its peak of freshness and when it is prepared to bring out and enhance that superior quality,” Wasendorf said. “When the flavor of premium ingredients is blended into a fantastic recipe, then we have hit our mark, whether the menu item is a special for only one evening or has a long-term stay on the list of appetizers and entrees. “When you have a staff that understands what the food is all about, understands the nature of artful beverage pairings and recognizes the customer’s need for a quality dining experience both in terms of their meal and their environment — representing value and appeal — you have succeeded in the most important touch of all: customer satisfaction. The award-winning wine list? That is pure pleasure.” MyVerona received a Wine Spectator Award of Excellence in 2010. My Verona Ristorante Italiano is the place to take yourself, your family and, of course, your most important


★ 419 Main St., Cedar Falls. ★ (319) 266-9920. ★ 11 a.m. to 10 p.m. Monday through Thursday, 11 a.m. to 11 p.m. Friday and Saturday, 10 a.m. to 2 p.m. Sunday.

guests. There you will find undeniable qualities of freshness and taste in all things, from a simple cocktail at the bar or sandwich at the deli, to a once-in-a-lifetime anniversary or holiday affair. You will receive first-class service and experience a helpful, knowledgeable management to help ensure your pleasure. All myVerona and Verona Caffe menu items are available for carryout. Carryout orders may be picked up from Verona Caffe, located through the back entrance of myVerona. Host your celebration at myVerona. Complete with a private bar, the myVerona Loft can be sectioned into a comfortable space for large parties — whether it’s a wedding rehearsal, company party, holiday celebration, bridal shower or family reunion — it’s a great space to celebrate. Private dining for business, or more intimate groups, also is available in the Boardroom or Stanza del Vino. MyVerona features: ■ pasta made daily, cut and prepared to order. ■ the freshest seafood available in the Cedar Valley — prepared to perfection. ■ hand-rolled pizza. ■ creamy gelato, refreshing serbatto, tiramisu and more. ■ classic and vintage wines and spirits.


Russ Wasendorf Sr. MyVerona’s award-winning Sunday Brunch features: ■ Omelets — add anything you desire with these madeto-order omelets. ■ Fruit — strawberries, honeydew, muskmelon, watermelon and more. ■ Muffins and breads. ■ myVerona breakfast potatoes. ■ Variety of the choicest meats — crisp bacon, savory sausage, myVerona authentic northern Italian meatballs, prime rib and “Chef’s Choice” of ham, roast pork, baked chicken, lamb or seafood. ■ myVerona desserts — made fresh. ■ And for all ages — scrambled eggs. MyVerona brings you the freshest and most flavorful dining possible. Menu items are subject to change depending on availability of these fresh ingredients.









B&B Lawn Care Honorable Mention: Landscape Service Bob, Rob and Matt Adams started B&B Lawn Care 19 years ago, first doing lawn care and snow removal. As the years passed, their customer base grew, and they began offering more services, including landscaping and irrigation. “We specialize in giving our customers quality service at an honest price. We treat all our customers as if they are members of our family,” Rob said. “Not only can we landscape and irrigate a customer’s property, we can maintain that property. Our customers are our No. 1 priority. We feel our services set us apart from our competitors because we go the extra mile for our customers. “For every project we take on, perfection is our priority.” For the last 10 years, B&B Lawn Care has been doing primarily government, commercial and industrial lawn care

★ 444 Edison St., Waterloo. ★ (319) 404-2326. ★ 7 a.m. to 5 p.m..

and snow removal. Noticing that the Cedar Valley didn’t have a quality company that could offer full service lawn care, landscaping, irrigation and snow removal, Rob and Matt decided to expand the irrigation and

landscaping end of the business. “We would like to thank our employees for all their hard work and dedication,” Rob said. “Also, we would like to thank our past customers for the recognition. We look

forward to providing our new customers with a professional-quality service. “It doesn’t matter if we are doing 20 homes for a contractor or an afternoon project for a homeowner, every customer is No. 1 to us.”



Iowa Hospice Honorable Mention: Home Health Agency

It is in Iowa Hospice founder Tom Moreland’s nature to care for others. Volunteering for two years at the Gift of Love AIDS Hospice, Tom saw how he believed all hospice patients should be treated. In 2005, this dream became a reality and continues to grow every day. Iowa Hospice is Iowa’s largest hospice provider. We are dedicated to providing service to all those in need. Our services are available to the patient and family 24 hours a day, seven days a week. Our personnel includes a registered nurse, hospice aide, social worker, chaplain, volunteers, board-certified music therapists and massage therapists. Bereavement services also are offered to families. Our mission is to bring love, joy and peace into the homes of those suffering from a terminal illness. We will help our patients and their families cherish the goodness of every day and appreciate the memories of the past. Through our quality of care and compassion, the hospice team’s “Love in Action” approach will alleviate the suffering and pain of those in the midst of loss and vulnerability. Iowa Hospice provides our above-andbeyond care to patients wherever their home may be, whether it is in a nursing

★ 626 Commercial St., Waterloo. ★ (319) 232-5233. ★ 8 a.m. to 5 p.m. Monday through Friday, on call 24 hours. ★

facility, assisted living, hospital or your own home. Iowa Hospice is available for the patient and family as the end of life nears through increased visits as needed.











Johnson’s Bakery

First Place: Bakery

Johnson’s Bakery opened in 1950 as a ★ 820 W. Fifth St., doughnut shop and expanded into a full Waterloo. bakery offering old world-style products, ★ (319) 232-8154. including custom wedding cakes, buns, ★ 5 a.m. to 5:30 p.m. Monday through doughnuts, rolls, cookies, etc. Saturday, 6 a.m. to 2 “We cater to sweet tooths. It’s not just a p.m. Sunday. job, but a way of life to us.” ★ www. Johnson’s Bakery has received Best of the Best honors as best bakery for nine consecutive years. “We have received many awards at cakes, wedding cakes and decorated cookshows and conventions for decorated ies and cupcakes.”

Dan Deery Motors Curt McCallum has been a sales professional for 18 years, the last seven at Dan Deery Motor Co. He has earned Dodge certification and has earned several sales leader awards. His secret to success? “Know your customers, know their friends, know their families. And take the time to find out what they want to buy, not what you want to sell them,” McCallum said. “When you visit our store, you will get the

Thank You Cedar Valley for voting us Best of the Best.

Johnson's Bakery 820 W. 5th St. Waterloo • 232-8154

(319) 266-5500

Honorable Mention: Auto Salesperson — Curt McCallum

★ (319) 277-2500 or (319) 230-2034. ★

Best of the Best, whether it’s your first time here or your 100th time. The people of the Cedar Valley deserve the Best of the Best and they will find it at Dan Deery Chrysler Jeep Dodge Ram.” For an outstanding sales experience, stop in and see Curt at Dan Deery Truck Center, University Avenue and Main Street in Cedar Falls.


Dan Deery You Want


Honorable Mention: Assisted Living, Nursing Home In 1958, a group of people came together to organize a senior care facility to offer nursing care services in the Cedar Valley. Today, the Cedar Falls Lutheran Home has grown to be much more than a nursing home. We offer retirement living at its finest. Offering independent living and assisted living options, we know you’ll live better with us.

We have some of the best individuals working on our staff to care for residents and patients. It’s not easy work taking ★ 7511 University Ave., Cedar Falls. care of individuals’ personal care needs. ★ (319) 268-0401. Our staff members ★ go the extra mile to make life better for all who live here.


Curt McCallum

Sales Consultant

Wrecker Service

Honorable Mention: Wrecker Service

Cedar Falls Lutheran Home


7404 University Ave., Cedar Falls, IA

Ray Mount

Ray Mount Wrecker Service Inc. Bob Mount has been in the wrecker busi★ 831 Sycamore St., ness for 38 years. Bob’s father, Ray, started Waterloo. the business in 1958, and they will mark ★ (319) 232-4444. their 52nd year in business this year. ★ 8 a.m. to 5 p.m. Monday through Friday, on call 24 Ray Mount Wrecker Services Inc. offers hours, seven days a week. towing, starting service and unlocks for light- and heavy-duty vehicles, motor employees. homes, semis, etc. They are past winners of Best of the Best Bob says the secret to their success is their loyal customers and reliable awards.



Northeast Iowa's Largest Wrecker Service • Heavy Towing: Recovery, Motor Homes, Semi Trucks • 24 Hr. Towing • Starting

232-4444 Local & Long Distance 3 Roll Back Wreckers

P.O. Box 115 • 831 Sycamore, Waterloo




Family Foot Healthcare

Family Foot Healthcare, owned by Gregory C. Lantz, DPM; Patrick J. Weires, DPM; and Christopher J. Considine, DPM, was started by Dr. Douglas Mowbray in 1939. Lantz, a 2010 Best of the Best winner, was brought on board in 1980. All three current partners are board-certified podiatric surgeons. “I became interested in podiatry in 10th grade as a student at West High School,” Lantz said. “I’ve personally been involved in the Covenant Medical Center Podiatric Medical and Surgical Residency since 1983. I currently serve as director of that residency. I am also on the Medical Executive Board at Allen Hospital.” The doctors serve patients and provide care in the Waterloo/Cedar Falls area and the Waverly and Parkersburg communities. “Our office strives to keep the patient well-informed and educated regarding their foot, ankle or lower extremity medial prob-



First Place: Podiatrist — Dr. Greg Lantz

★ 927 W. Fourth St., Waterloo. ★ (319) 233-6107. ★ Monday through Friday. ★



lem. We strive to provide state-of-the-art, up-to-date medical and surgical treatment of multiple problems including forefoot, rearfoot and ankle surgery. We also enjoy treating athletes and athletic injuries from the local high schools and colleges,” Lantz said. All three doctors have been involved with the Iowa Podiatric Medical Society as board members. Lantz also has been involved on the national level at the American Podiatric Medical Association for the health policy committee and coding committee. “We are honored and would like to thank the Cedar Valley community for choosing our office for Best of the Best,” Lantz said.

10 Dr. Lantz

Dr. Weires

Dr. Considine

927 West 4th Street, Waterloo, IA 50702 (319) 233-6107 •


Custom Flooring Honorable Mention: Carpet/Floor Covering Established in 2002, Custom Flooring has built its reputation on value, trust, integrity, excellent craftsmanship and good communication with our clients. We specialize in custom tile projects (walk-in showers, heated floors, decorative kitchen backsplashes and patterned floors) but also offer hardwood flooring, laminate and carpet. Custom Flooring offers in-home consultations by appointment and will help you create the design that fits your style. We believe in doing the job right the first time, educating without being condescending, staying educated ourselves and being attentive to the customer. While word of mouth is still our main source of business, we also work with the top design and building professionals in the area Magee Construction, D & M Construction, HRC, Rosie Rekers Design and Sherri Kayser Designs and believe that surrounding yourself with the best in the

industry makes you strive to be your best. The economy has changed the buying habits of the entire country; everything has changed. The only constant is attention to detail and superb quality. Our motto: Do what you say, be on time, be professional and keep a good name. We would like to personally thank our customers for giving us the opportunity to be their Best of the Best.


Harting & Hunemuller Honorable Mention: Remodeler Harting & Hunemuller Contractors L.C. has been in business for 20 years, and owners Reed Hunemuller and Don Harting have been in the business for 30 years. We like to build things that will be around for a long time after we are gone. We specialize in kitchens, bathrooms, master suites and whole house renovations as well as new homes and light commercial. We are sticklers for detail and making sure things are done right. We have 10 carpenters with more than 200 years’ experience. We will not cut corners. ★ 516 Bluff St., Cedar Falls. ★ (319) 277-0627. ★ 8 a.m. to 5 p.m. Monday through Friday. ★




Oakridge Realtors First Place: Real Estate Firm Oakridge Realtors, established in 1982, is owned by Dave Page, Brian Page, Dan Berregaard and Ann Jones and has grown to a company with four broker/owners and 45 agents. We take pride in being very knowledgeable of the Cedar Valley and very involved in supporting many activities through the Waterloo and Cedar Falls communities, giving back to those clients who support us throughout the year. Our agents are good listeners and map a workable path for our clients to reach their goals. Oakridge Realtors is locally owned, managed and rooted in the Cedar Valley. Oakridge Realtors utilizes the Internet, Facebook, agent personal website pages, MLS Paragon website advertising, billboard advertising, highly trained agents with numerous hours of continuing education, membership of several National Relocation Referral systems and new

★ 3313 Terrace Drive, Cedar Falls. ★ (319) 277-5005. ★ 8 a.m. to 5 p.m. Monday through Friday. ★

construction knowledge and assistance. Oakridge Realtors are Pillar Sponsors of Movies Under the Moon and Holiday Hoopla and sponsors of Youth Soccer, College Hill Arts Festival, Main Street Waterloo and Cedar Falls, Partners in Education, United Way, Friday’loo, Irish Fest, annual Home Show, car shows, etc. Oakridge Realtors is committed to our communities, to the Cedar Valley and to our clients. We strive to offer the very best services in the real estate industry and work very hard to earn the clients business and subsequently assist them with any repeat business and referrals. We’re here to grow with the community and stay with the community.

Oakridge Realtors would like to thank all our clients for their patronage and for again voting us Best of the Best of Real Estate offices for 2010. Our loyal clients and their referrals are vital to the success of our company. We value your loyalty and the lasting relationships that we have developed along the way. Voted Best of the Best of Real Estate offices for 3 consecutive years, shows that together we continue to promote the exceptional quality of living for the Cedar Valley. With your support, we look forward to another successful year of serving you.




Priority 1 Automotive Services


Thompson Shoes Honorable Mention: Adult Shoe Store

Honorable Mention: Auto Services Priority 1 is prepared to assist customers ★ 1607 La Porte with all the mechanical and maintenance Road, Waterloo. needs of their vehicles. Priority 1 also has ★ (319) 232quality used cars for sale. 0351. ★ 3819 University Priority 1 is a locally owned and operAve., Waterloo. ated business. Local meaning the owners ★ (319) 236live and work in the Cedar Valley. The 1111. owners work side by side with their tech★ 8 a.m. to 6 nicians so you can be sure of our commitp.m. Monday ment to the people of the Cedar Valley. through Friday, 8 a.m. to 3 p.m. Saturday. In business for 15 years, Priority 1 has received awards/recognition over the past several years. Priority 1 appreciates rals from our customers. The customer is the recognition, kind words and refer- Priority 1.

Thompson Shoes, owned by Don and Marty Johnson, has been serving its customers for 39 years. Don, who has been in the shoe business for 23 years, had three brothers in the business at various times. “We are full service. We measure feet, we carry top brands of dress, casual, work and athletic shoes. “We care about getting the customer what they want. We try to stay on top of current trends.” Thompson Shoes specializes in comfort, casual and work. “We will work with individuals and companies to service

themselves or employees. We also have a second location at Kimball Plaza in Waterloo specializing in work and walking footwear.”

★ 113 E. Bremer Ave., Waverly. ★ (319) 352-1079. ★ 9 a.m. to 5:30 p.m. Monday through Wednesday and Friday, 9 a.m. to 8 p.m. Thursday, 9 a.m. to 5 p.m. Saturday. ★

• •

10 Brands you Want!


Thank You Cedar Valley

for voting us one of the Best of the Best in Automotive Services!






all o t u o y k n a h T ! s u r o f d e t o who v 1607 LaPorte Rd.• Waterloo 3819 University Ave. • Waterloo 1/2 Block from McDonald’s & Taco Johns


In front of Hobby Lobby


Waverly Hours: M-F 9-5:30 - THUR. 9-8 - SAT. 9-5 • Waterloo Hours: M-F 9-5:30 - THUR. 9-6 - SAT. 9-4





Oakridge Realtors Roth Jewelers First Place: Jeweler

First Place: Realtor — Dan Berregaard Dan Berregaard has been in the real estate business for 11 years. “Prior to real estate, I was in retail sales and management. I realized that the two things I enjoyed most were working directly with the client/customer and helping them, but also working with other sales agents to help them learn and grow in their abilities to help their own customers/clients,” Dan said. “Making the transition to being a real estate agent and broker gave me a great opportunity to practice both of the things I enjoyed most. “My work hours are split between working with my own real estate clients, helping them purchase and sell residential real estate and helping to lead our team of 44 licensed Realtors at Oakridge. For me, it’s a great balance of those things that give me the most satisfaction,” he said. “I really enjoy what I do. I feel wellplaced in my profession. When you love

★ 3313 Terrace Drive, Cedar Falls. ★ (319) 269-1549. ★ 8 a.m. to 5 p.m. Monday through Friday; Dan is available 24 hours. ★



what you do, it comes across to your clients and in the service you provide. I care very much about my clients and the agents who work at Oakridge. I consider all I get to do a real privilege. “Life, and business, is about building quality relationships. My tag line is ‘Your Friend in Real Estate.’ “My goal is always to provide outstanding communication and professional counsel to my clients. At the same time, it is my hope that it is more than just a business transaction. My hope is that I truly become their friend in real estate.”

Roth Jewelers is owned by Milton E. Roth, whose father founded the company in 1931. They specialize in diamonds, diamond engagement rings, watches, watch repair, appraisals, in-house custom design and jewelry repair, gift items and pearls. Roth Jewelers’ goal is to provide exceptional customer service with a familyfriendly atmosphere. “We are on our fourth generation of customers, and we know how important customer service is to our loyal customers,” said General Manager Kevin Schreiber. Kevin’s two children, Kelli and Greg, are an integral part of the company. Kelli is a diamond and fine jewelry expert, and Greg works in the shop setting diamonds and gemstones and repairing/renovating jewelry. Roth’s has received numerous awards and recognitions such as Business of the Year and Citizen of the Year awarded by the local chamber of commerce, and has been selected Best of the Best Jeweler every year by

★ 229 E. Fifth St., Waterloo ★ 9:30 a.m. to 6 p.m. Monday and Friday, 9:30 a.m. to 5 p.m. Tuesday through Thursday, 9:30 a.m. to 4 p.m. Saturday. ★

readers of The Courier. Throughout the years, Roth’s has refined its brands with the changing times. It is one of a very few Rolex watch dealers throughout the state of Iowa and offers many other fine watches such as Citizen and Swiss Army. Roth’s has two watchmakers in-house daily, one of which is a Rolex-trained technician. For the collectors, they offer Swarovski Crystal with everything from collectible art pieces to fine jewelry. One thing that has never changed is their knowledge of diamonds, fine jewelry and exceptional service. Roth Jewelers is a member of the American Gem Society. “We want to personally thank each and every one of our loyal customers. We think you are the Best of the Best,” Schreiber said.

We are humbled by your loyalty throughout the years.

Thank You for voting us the Best of the Best Jeweler in the Cedar Valley.




We sincerely thank you!

229 E. 5th Street 319.234.6979








Be part of the solution. Join the hundreds of businesses in the Cedar Valley who participate in the Cedar Valley United Way campaign to improve education, income and health in our community. Join them by giving to Cedar Valley United Way. To find out how you can help create a stronger Cedar Valley visit WWW.CEDARVALLEYUNITEDWAY.ORG.



Waterloo Golf Headquarters


First Place: Golf Equipment


Mike Schuchmann has owned Waterloo Golf Headquarters for seven of its 27 years. Schuchmann likes the diversity his job offers. “I like working with different people ★ 2020 Bopp St., Waterloo. every day,� he said. “You never do the ★ (319) 232-3979. same thing two days in a row.� ★ 9 a.m. to 8 p.m. Monday through The business, managed by Troy Estill, is Friday, 9 a.m. to 6 p.m. Saturday, known for offering the largest selection of 11 a.m. to 5 p.m. Sunday. golf equipment, accessories and clothing. Schuchmann believes his business’ success can be credited to how the customers are treated. “We try to treat each customer with the same respect and customer service if they are buying a bag of tees or new clubs,� he very competitive pricing and a large selection of items in stock.� said. Golf lessons are available. “We have great customer service with





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Enjoy Golf at it’s best with all the right equipment at highly competitive prices!

8 7 -0

Come meet our knowledgable staff today. From “beginner to pro� we can help you!




Chapala Mexican Restaurant Honorable Mention: Margaritas, Mexican Restaurant Chapala Mexican Restaurant, owned by Sergio Arceo, has been in business three years. Arceo has been in the restaurant business for 23 years. Chapala is a family business offering authentic Mexican food, good service and great margaritas. ★ 900 La Porte Road, Waterloo. ★ (319) 287-8005. ★ 11 a.m. to 9:30 p.m. Monday through Thursday, 11 a.m. to 10:30 p.m. Friday and Saturday, 11 a.m. to 9 p.m. Sunday.

Thank You! for voting us “Best of the Best� for Mexican Restaurant and Margaritas.



5.00 OFF

5JUMFJTU 1SP7* PS 1SP7 Y (PMG #BMMT Limit one box per customer. Offer expires 11-25-10

WATERLOO Locally Owned and Operated by Mike Schuchmann


GOLF HEADQUARTERS 2020 Bopp St., Waterloo 232-3979 Hours: Mon. - Fri. 9-8, Sat. 9-6, Sun. 11-5


900 La Porte • Waterloo, Iowa • (319) 287-8005





Crandall Inc. SERVPRO of Waverly/Independence First Place: Remodeler Voted Best of the Best Remodeler 2007, 2008, 2009 and 2010. At Crandall Inc., also known as Crandall Construction, we’re here for you and all your construction and remodeling needs. As a family-owned business serving the community for more than 30 years, we are excited to offer you many products along with our existing addition, remodeling and insurance claim services. Visit our showroom at 1800 Commercial in Waterloo to see a large sample of our products. Cabinets — Our StarMark cabinetry line offers a variety of styles and colors to fit your needs. StarMark offers more than 100,000 combinations of doors, finishes and woods. If you are looking for versatility and quality cabinets, visit us or go to www. for more information. We will be glad to design your kitchen, bath, family room or office and assist you with your remodeling. We will sell cabinets direct for your own remodeling project. Hardware — We also offer a large variety of cabinet hardware by Top Knobs and Richelieu. You will find some ordinary and some extraordinary styles. Visit or www. Countertops — We have a large selection of laminate countertops from Wilsonart and Formica. On display in our showroom also are Corian, Zodiac, Silestone, Hanstone, granite and more. Windows — Milgard windows are custom made to order to exact specifications. Milgard has engineered the perfect window for where you live with a full lifetime warranty. Our patio doors also are custom made to order in either vinyl or fiberglass. From the Style Line, Tuscany or Monticeto vinyl to the Milgard Ultra or WoodClad fiberglass windows, you will

be able to get the windows you want for the look you want. If you are looking for your home or light commercial applications, visit us or go to for more information. We will gladly install your windows for you or sell them directly to you for your own installation. Our courteous, dependable and wellliked employees make our company the Best of the Best. It takes a whole team, from the owners, management and crew members to make an award-winning team. Customers and potential clients should know that, first and foremost, we care about their property and their satisfaction, whether we are doing construction or insurance claim restoration, supplying or installing cabinets, hardware, countertops or windows. Crandall Inc. also owns Servpro of Waverly/Independence. We are still offering the same great disaster services we always have, plus more. Servpro franchise professionals help the needs of insurers and property owners by supplying reliable and consistent service.



★ 1800 Commercial St., Waterloo. ★ (319) 236-3336. ★ 8 a.m. to 7 p.m. Monday, 8 a.m. to 5 p.m. Tuesday through Friday and after hours by appointment.

Call us whenever you have a water loss, fire, storm damage or just need your carpets cleaned. If we can restore fire, smoke and water damage, imagine what we can do to your carpets and upholstery. We understand your situation

and promise to offer the best service available. Our emergency services are available 24 hours a day, seven days a week. Make the right choice the first time and call Crandall for all your construction and restoration needs.









Pheasant Ridge The Other Place Golf Course First Place: Pizza

First Place: Golf Course Pheasant Ridge Golf Course is an 18hole, par 72 regulation course with a practice range, putting green, chipping green, sand trap and a clubhouse with a banquet facility capable of seating 180-plus guests. The pro shop offers a complete line of golf merchandise, food and beverages, golf carts, pull carts and lessons. The championship course is tucked between Iowa Highway 57 and West 12th Street and is west of Hudson Road. Our goal is to provide a challenging and fair golf course for all levels of players. To do this, our entire golf staff, from maintenance personnel and golf professionals, work to provide a welcoming atmosphere during your first step into the clubhouse until you leave the course. We strive to create the best playing con-

★ 3502 W. 12th St., Cedar Falls. ★ (319) 266-8266. ★ Open sun up to sun down. ★



ditions, but our main goal is to provide the best experience for those who use our facilities. Pheasant Ridge has been previously recognized in The Courier’s Best of the Best for golf course and golf instruction, as well as Denis Schilling being named Superintendent of the Year in 2000 and John Bermel being named Junior Golf Teacher of the Year in 1999, Teacher of the Year in 2000 and Golf Digest Best Teacher in Iowa in 2009. In addition to our 18-hole golf course, we also have a nine-hole, 27 par course.

The Other Place of the Cedar Valley wants to say thank you for voting us Best of the Best for pizza this year. This honor has been bestowed upon the OP now for 6 years. A locally owned and operated business for 40 years, The OP strives to produce a quality pizza made from scratch each and every day. Every pizza is made to order using homemade sauce, dough, loaded with fresh ingredients and topped with 100% real mozzarella cheese. In addition to mouth-watering pizza, The Other Place serves oven-baked subs, sandwiches, pasta, salads, chili and a variety of other selections which may vary between the locations in the Cedar Valley. People often ask how to describe The Other Place, and it can be summed like this: “We open doors each day in effort to provide great service, quality food and a great atmosphere that keeps people coming in.”

Thank You for voting us

1st Place

Best of the Best!

It’s been a great season. We look forward to teeing off with you next year!

3205 W. 12th St. • Cedar Falls • 319-266-8266


★ 4214 University Ave., Cedar Falls. ★ (319) 268-1655. ★ 2214 College St., Cedar Falls. ★ 277-9720. ★ 360 E. Ridgeway, Waterloo. ★ 287-9400. ★ 821 W. Bremer Ave., Waverly. ★ 352-4742. ★ 3904 Lafayette, Evansdale. ★ 232-3536. ★ Open daily at 11 a.m. ★



At the Other Place, the game is always on, featuring your favorite college and professional sports on several high-definition televisions. Doing the same thing for 40 years may be looked at as repetitive, but we look at it as perfecting what we do best — making great pizza and providing a great time for our customers.




O’Donnell Ace Hardware

Magee Construction

First Place: Hardware Store

First Place: Home Builder | Honorable Mention: Remodeler

As your local Ace Hardware, our stores are members of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 stores in 50 states and more than 70 countries. As part of a cooperative, every Ace Hardware store is independently owned. From neighborhood hardware stores to lumberyards to super-size home centers, each Ace Hardware is unique and tailored to meet the needs of its local community. We are all committed to being “the Helpful Place” by offering our customers knowledgeable advice, helpful service and quality products. As the helpful hardware folks in your community, we promise that helping you is the most important thing

★ 703 E. 18th St., Cedar Falls. ★ (319) 2774690. ★ 8 .m. to 8 p.m. Monday through Friday, 8 a.m. to 5 p.m. Saturday, 10 a.m. to 5 p.m. Sunday.



we have to do today. O’Donnell Ace Hardware specializes in customer service and convenience, including delivering large purchases and free assembly. We are an in-and-out type of store, and we have a knowledgeable staff. If we don’t have what you want in stock, we will try to get it for you.

Eastern Iowa’s 2nd Annual

EGGTOBERFEST Saturday, October 23 10am - 3pm

Cooking Demos ALL DAY on the Big Green Egg! Stop in and sample some! Brats and Hot Dogs

with a donation towards Children Miracle Network.

• Eggtoberfest savings on NEW XL and Large Big Green Eggs.

703 E. 18th St., Cedar Falls 319-277-4690

All Brands of Grills on Sale!

Established in 1982, Magee Construction Co. has evolved into a nationally recognized design/build team. They were most recently awarded the 2007 Professional Remodeler’s Best of the Best Design Award for Exterior Remodeling. “Our professional and courteous crews act as guests in our clients’ homes. Crews try to do everything possible to make the remodeling experience a pleasant one,” Wayne Magee said. The Magee team believes the same level of attention should be applied to each and every project. As clients enjoy their new and remodeled spaces, they spread the word. “Clients are left with pleasant memories after the construction experience and appreciate having an extended warranty


★ 1705 Waterloo Road, Cedar Falls. ★ (319) 277-0100. ★ 7:30 a.m. to 4 p.m. Monday through Friday. ★

on their project,” Magee said. “Customers turn into friends for life.” Magee Construction is the 2006 recipient of Remodeler Magazine’s first-place award for exterior living space design and second place for whole house design. It has received Remodeling Magazine’s Big 50 award, which recognizes the top 50 remodelers in the country, and has repeatedly ranked in Remodeler Magazine’s annual top 500. Locally, Magee Construction has received the Waterloo Historic Preservation award, as well as being voted Best of the Best in The Courier poll every year.




Witham Auto Centers Honorable Mention: Auto Dealership Dick Witham launched this dealership in the ’60s. As lifelong residents of the Cedar Valley, we have worked to build a reputation for great selection, great prices and great service. We specialize in providing guaranteed transportation to each customer who places their trust in us. Witham Auto offers exceptional customer service backed by a complete satisfaction guarantee. Our selling proposition is “Everything we do is driven by you.” Witham Auto Center is proud to receive top awards in customer satisfaction year after year, but The Courier’s Best of the Best will remain in the spotlight. It represents more than our sales and service. It represents our commitment to community. Customers should know we treat every

★ La Porte Road, Waterloo. ★ (319) 234-4200. ★ 8 a.m. to 6 p.m. Monday through Saturday. ★


Trapp Realtors Honorable Mention: Real Estate Firm Trapp Realtors began in 1960 and has been putting the needs and wants of its clients first since that very first real estate transaction. Trapp Realtors believes in making sure its agents are there throughout your entire real estate transaction from beginning to end and beyond. The company combines good old-fashioned caring service with superior real estate knowledge and today’s cuttingedge technology to provide you with the type of service you deserve. Trapp Realtors is a Premier Service Dia-

★ 3321 Cedar Heights Drive, Cedar Falls. ★ (319) 277-2121. ★

mond Elite Award winner and a 2009 Top Company Award winner. Trapp Realtors cares about you, and this caring attitude is front and center in everything they do. Trapp Realtors believes that taking care of business means taking care of you!

customer like they are our only customer. Witham Auto offers a unique buying experience backed by our guarantees of lowest price, like it or return it and complete satisfaction.

Thannkgs us i for vot

“Thanks For Your Confidence!”

3 Convenient Locations And Online 24/7 At WITHAMAUTO.COM






Rydell Chevrolet First Place: Auto Salesperson — Mike Potter, Oil Change Service Honorable Mention: Auto Service “Bottom Line Pricing” is a hallmark at Rydell Chevrolet. Prices are marked right on the windshields. No pushy sales people, no high pressure, no negotiating and no game playing. It’s an ethical and easy way of doing business, and it serves our customer. The price you pay for a car has nothing to do with a customer’s negotiating skills or who they are — that’s not the way Rydell does business. Studies done by J.D. Powers and Associates and other research groups have determined most people dread the automobile buying experience. The stress and the time involved with purchasing a vehicle makes lots of folks uncomfortable. Rydell has changed all that. They believe buying a vehicle should be fun

and stress free. Customers are treated in a friendly, professional and courteous manner. Rydell’s Mike Potter also was recognized for Best of the Best Auto Salesperson “Mike is truly a special salesperson,” said Jeff Smock, general sales manager. “His customers just love him. Mike’s genuine concern for them and their needs is what keeps his customers coming back. Rydell is very proud of him.” Like any business, Rydell wants to sell vehicles, but “Bottom Line Pricing” is not a gimmick or advertising campaign. It represents a cultural change within the organization and industry. For customers interested in quality preowned vehicles, Rydell also has a “5 Day Like It or Return It” 100 percent money back policy on all pre-owned vehicles. If a purchaser isn’t happy with the pre-

★ 1325 E. San Marnan Drive, Waterloo. ★ (319) 234 4601 or (800) 782-0046. ★ Sales: 8 a.m. to 8 p.m. Monday through Thursday, 8 a.m. to 7 p.m. Friday, 8 a.m to 6 p.m. Saturday. ★ Service: 7 a.m. to 7 p.m. Monday through Friday, 7 a.m. to 5 p.m. Saturday. ★

owned vehicle, return it to Rydell within five days of purchase in the same condition it was received in and receive a 100 percent refund. Rydell wants to build customers loyalty. They want the customer to feel as happy and satisfied about their car buying experience as possible.


WE’RE DEDICATED TO YOU! Over a Quarter Century, Rydell has been offering the



Service and Car Buying Experience in the Cedar Valley!

Voted #1

Automotive Sales Person Rydell always offers the best car buying experience in the Cedar Valley.

Nobody Sells Like...

Mike Potter Across from Crossroads, Waterloo

319-234-4601 800-782-0046

The Last 25 Years have been great... the next 25 years will be







Witham Auto Centers Honorable Mention: Automotive Salesperson — Duston Hanson “Prior to sales, which have become my vocation for the last three years, I worked in the parts department for eight years,” Duston Hanson said. “I am dedicated to finding the customer exactly what they want at a price they can afford. Then I stay in touch long after the sale to make sure we are doing all we can to meet their needs. “I love this job and all the people I meet.

I enjoy finding the ★ University Avenue right vehicle at the and Main Street, right price. The Cedar Falls. customer knows I ★ (319) 277-8123. ★ 8 a.m. to 6 p.m. care. Monday through “This the first Saturday. formal award I have received, but, believe me, a satisfied customer is the best reward I can have.”

Rainbow Florist & Greenhouses Honorable Mention: Greenhouse Rainbow Florists and Greenhouses has been in business for 86 years and owned and operated by Rich and Jacque Frink since 1973. The retail flower shop and greenhouses have been named one of Teleflora’s Top 500 Florists and offer outstanding service. The shop, still recovering from the 2008 flood, should be back to full service next year.

Sub City Sub City was started 24 years ago by Bob Dixon. Today, each store is individually owned and operated. Local stores are owned by JoDee Neptune, Cedar Falls; Al Manning, Kimball Avenue, Waterloo; Denny and Jay Garthoff, Fourth Street, Waterloo; and Julie Bublitz, Waverly. They still use the same great original formula Sub City was started with, and the bread is baked fresh daily at Johnson’s Bakery.

★ 2005 Westfield Ave., Waterloo. ★ (319) 234-4635. ★ 8 a.m. to 5 p.m. Monday through Friday, 9 a.m. to 3 p.m. Saturday, extended holiday hours during Christmas and spring.

First Place: Subs ★ 2218 College St., Cedar Falls. ★ 3045 Kimball Ave., Waterloo. ★ 118 E. Fourth St., Waterloo. ★ 311 E. Bremer Ave., Waverly.

“Sub City will leave you full. We believe in large portions that don’t send our customers away hungry.” Sub City has been voted Best of the Best each year, offers daily specials and gives away a free sub to a lucky customer every day.

Cedar Falls Farmers Market Honorable Mention: Fresh Vegetables/Fruit The Cedar Falls Farmers Market has been offering fresh produce for a quarter century and specializes in a wide variety of seasonal goods grown by vendors and their families. Fresh baked goods, crafts, plants, flowers, meat, popcorn, eggs and more also are available. Joe Bohr, market master, said the secret to the market’s success is customer ser-

★ West Third Street between Franklin and Clay streets, Cedar Falls. ★ 8:30 a.m. to noon Saturdays from early May through October.

vice and satisfaction and the freshness of the products. “We are there to serve them every Saturday, rain or shine, from early May through October.”

Duston D uston t H Hanson Sales Consultant

Duston Hanson


Thank You Cedar Valley for voting us Best of the Best 2010!

Mon-Friday 8-5, Saturday 9-3

2005 Westfield, Waterloo | 234-4635

Thank You Cedar Valley for continuing to vote us 1st Place Best of the Best all these years!




3045 Kimball Ave., Waterloo 235-7670 118 E. 4th St., Waterloo 236-2300 2218 College St., Cedar Falls 277-7071 311 E. Bremer Ave., Waverly 352-1044





Silver Eagle First Place: Motorcycle Silver Eagle Harley-Davidson/Buell has been recognized by The Courier’s Best of the Best since its inception. The main store is at the corner of U.S. Highways 63 and 20 with a second location at Crossroads Center, conveniently located on the lower level next to Scheels. The Crossroads Center store sells everything but bikes and its merchandise is quite different from the main store. Owners Anthony and Vince Lumetta believe in two things: customer service and community. “Our focus at Silver Eagle HarleyDavidson is first and foremost our customers. When we focus on our customers, they come back time and time again, delighted in quality Harley-Davidson products and, more importantly, delighted in Silver Eagle,” Anthony Lumetta said.

“Part of our mission statement at Silver Eagle Harley-Davidson reads ‘How we achieve our vision of superior customer service will be through our committed team members, extraordinary people doing ordinary things extraordinarily well. … We will, as a team, steadfastly refuse to make any change that does not offer a benefit to our customers.’ This customer service concept rings true from the Motorclothes, Sales and Parts Department to our award-winning Service Department with the area’s only Harley-Davidson factory-trained technicians. We also feature Harley-Davidson authorized Express Lane Service. ‘Roll in and out in less than an hour.’” Anthony and Vince also believe that giving back to the community aids in the sense of pride that always accompanies Harley-Davidson riders and employees. These local events include the support

Thank you to our loyal customers and great staff. Our pride is in YOUR RIDE! Voted Best of the Best 2007, 2008, 2009, and 2010. Silver Eagle Harley Davidson/Buell 4022 Sergeant Rd (Hwy. 63 & 20) Waterloo 319-235-6505 1-800-3Harley

★ 4022 Sergeant Road, Waterloo. ★ (319) 235-6505, (800) 3Harley. ★

of local charities, and they also sponsor countless activities in the Cedar Valley throughout the year. A brand new event added in 2010 was a group ride throughout the Cedar Valley named the 9-11 Remembrance Ride. This event, complete with a memorial service by the VFW and AMVETS, recognized those who lost

their lives Sept. 11, 2001. The event also involved the local police and sheriff who led the ride, and the Waverly firefighters who hosted a visit at their facility. “We believe in the Cedar Valley. And we believe in supporting our community by buying local and giving back to those in need. We make a big difference in our community by supporting local groups such as the Armed Forces, MDA, Boy Scouts, Girl Scouts, the NE Iowa Food Bank and the Make-A-Wish Foundation, to name a few,” Anthony said. “We would like to thank our great staff for their dedication and commitment, and also our great customers for voting us Best of the Best again in 2010. And remember, our pride is your ride. “We look forward to seeing you soon, and we invite you to come see why everyone is buying from Silver Eagle Harley-Davidson.”



w w w. s i l ve re a g l e h a r l ey. co m



The cOurIer

best of the best 2010

Thursday, OcTOber 21, 2010


10 Dan Deery


7404 University Ave., Cedar Falls


Thursday, OcTOber 21, 2010

best of the best 2010

The cOurIer


Cedar Valley For Voting Dan Deery Motors "Best of the Best" Automotive Dealership

Dan Deery Motor Co.

3900 Alexandra Dr., Waterloo 233-5000 University & Main, Cedar Falls 266-5500





U.S. Cellular First Place: Cell Phone Dealer U.S. Cellular continues to strengthen its reputation as the area’s best wireless provider by bringing innovative solutions to customers that elevate the customer experience and create a human relationship. “For us, it’s not just about delivering an array of cutting-edge phones that our customers want and deserve,” said Don Cochran, U.S. Cellular’s director of sales for Iowa. “We also have their backs with industry-first, customer-focused programs, such as Battery Swap and Overage Protection. We love making our customers’ lives easier.” How does U.S. Cellular do that? Through the Battery Swap program, customers can visit any U.S. Cellular store and change their battery for a fully charged one for free. With Overage Protection, customers can receive a text message when 75 percent of minutes or texts during a billing cycle are reached and another at 100 percent. U.S. Cellular customers have come to expect a reliable nationwide 3G network (the company has more than 750 cell towers in Iowa) and customer service (one of the wireless carrier’s five nationwide customer care centers is in Marion). Now, U.S. Cellular has a wave of exciting devices that have joined its smart phone lineup. U.S. Cellular offers two Android-powered phones, with three more planned for this year. The Samsung Acclaim has a slide-out QWERTY keyboard with a 3.2inch touchscreen, 3-megapixel camera and Wi-Fi. The HTC Desire features a slim, stylish design and vibrant 3.7-inch touchscreen that shows streaming video and graphics in vivid detail. The Samsung Galaxy S will launch this month, followed by the LG Tahoma and LG Thunder later this year. All U.S. Cellular phones that run on Android give customers access to popular Google applications and are pre-loaded with U.S. Cellular applications, such as My Contacts Backup, City ID, Tone Room Deluxe and Your Navigator Deluxe. Customers can tap into the Android market, a rapidly-growing catalog of more than 80,000 applications — most of which are free — to transform their phone into a lifestyle device.



U.S. Cellular Store Manager Nicole Knebel, center, shows off the new Samsung Acclaim, exclusively available at U.S. Cellular, flanked by the rest of the U.S. Cellular Waterloo sales team, pictured left to right: Chad Hansen, area sales manager; Dawn Geary, sales manager; Matt Trueg, sales manager. U.S. Cellular has a wide range of monthly plans, including those with unlimited nationwide calling, unlimited free incoming calls and options to prepay. “Most plans have unlimited free incoming calls, which accounts for nearly half the time customers spend on their phones,” said Chad Hansen, an area sales manager for U.S. Cellular in eastern Iowa. U.S. Cellular has provided wireless service throughout Iowa for more than 20 years. There are almost 180 locations and nearly 1,500 associates across Iowa. Based in Chicago, U.S. Cellular serves 6.2

million customers across the country. U.S. Cellular believes in the power of the community and has made a commitment to invest more than $4.5 million in teachers and schools during 2009 and 2010. U.S. Cellular also is proud to serve as the official wireless provider for the University of Northern Iowa Panthers. “I would like to offer a very special thank you to everyone in the Cedar Valley who voted U.S. Cellular the Best of the Best again this year,” Cochran said. “Our associates work hard to ensure our customers receive superior customer service and a reliable nationwide 3G network.”


★ 2060 Crossroads Blvd., Waterloo ★ (319) 269-3550 ★ 6301 University Ave., Cedar Falls ★ (319) 269-3500





U.S. CellularÂĽ was voted

“Best of the Best.� 5IBOLT $FEBS 7BMMFZ




-FU VT IFMQ ZPV GJOE B MPDBUJPO 7JTJU VTDFMMVMBS DPN PS DBMM #6: 64$$ Things we want you to know: Nationwide 3G coverage not available in certain areas, including the greater St. Louis, MO area. Š2010 U.S. Cellular






Mike Fereday Heating and Air Conditioning Honorable Mention: Heating and Cooling “Having worked part time in high school, I enjoyed it and saw an opportunity and haven’t looked back since,” said Mike Fereday, owner of Mike Fereday heating and Air Conditioning, who has been in the business for 40 years. “We have grown our business substantially the past few years to accommodate custom home builders and expand our commercial workload. We are doing more commercial restaurants and buildings every year. “Our employees work tirelessly to do the job right and in a professional manner. “All of our employees have years of

experience and take great pride in their work. Our employees make us the Best of the Best. “The last two years, we have received the Lennox Centurion Award for outstanding dealership performance. We were one of four to receive this award in the whole Midwest this year.” Mike Fereday Heating and Air Conditioning offers free estimates, free second opinions on bad compressors and cracked heat exchangers and have a guaranteed low price policy. They service all makes and models for a flat rate with no hidden fees or gimmicks.

★ 827 W. Fifth St., Waterloo. ★ (319) 232-0900. ★ 7 a.m. to 5 p.m. Monday through Friday. ★

for Voting Us

319-277-1091 CEDAR FALLS

319-232-0900 WATERLOO

319-352-4099 WAVERLY








Next Generation Wireless Honorable Mention: Cell Phone Dealer At Next Generation Wireless, we understand the customer is our biggest asset. We promise to extend the same impeccable customer service, to both new and existing customers, by having a sincere understanding of your wants and needs. We are committed to providing you a hassle-free, pleasurable, and informative experience. At Next Generation Wireless, our business is not to offer products, but to offer solutions. Next Generation Wireless is in the business of providing exemplary customer service, high quality cellular products, and an outstanding wireless network through our partnership with US Cellular. We offer a wide array of cellular plans, telephones, and wireless accessories for every customer. Come in to one of our locations near you and give us the opportunity to provide above and beyond customer service for your next wireless transaction. Next Generation Wireless was founded

★ 215 Franklin St., Cedar Falls. ★ (319) 266-5070. ★ 9 a.m. to 9 p.m. Monday through Friday, 9 a.m. to 7 p.m. Saturday, noon to 5 p.m. Sunday.

in 2001, by Bill Bradford, when he was given the opportunity to break away from U.S. Cellular corporate, where he was employed for six years as a business-tobusiness sales associate in Cedar Falls. Throughout his employment at U.S. Cellular, Bradford was regularly ranked as one of the top 10 selling associates in the company and, in 2000, was ranked the No. 1 selling associate in all of U.S. Cellular. Next Generation Wireless began with two retail locations in Iowa and has grown to 12 locations in Iowa and Illinois and is recognized as one of the top U.S. Cellular

exclusive agents in the country and by INC. Magazine as one of the 5,000 fastest growing businesses in the United States. This is the third year Next Generation has received Best of the Best recognition and also has been named an Employer of Choice four times. Next Generation Wireless is led by a strong management team with extensive knowledge in wireless communications, sales, marketing, human resources and financial management that has successfully positioned the company for continued growth. Bradford takes tremendous pride in the fact that he has built a company with a strong foundation of superior customer service, a positive and fun work environment and believes in being involved in the community. It is these qualities that have helped Next Generation Wireless retain a large loyal customer base and regularly be rec-

ognized on the local and national level. Next Generation Wireless’s focus is on the customer; making sure their experience is the ideal customer experience every time they walk into one of our locations. Our business model is very simple: Effective leadership, plus satisfied associates, plus satisfied customers, equals business results. Our leaders provide the tools and training to our front-line associates and empower them to make sound business decisions on behalf of you the customer, which produces profitable business results. Together with other core values like honesty, respect, diversity and pride, we have positioned ourselves apart from other wireless carriers in focusing on what really matters, the customer. “Our associates are focused on taking care of customers’ needs and truly want to help them simplify their lives with their mobile device,” Bradford said.





Kimball & Beecher Family Dentistry Honorable Mention: Dentist, Receptionist Dr. Eric Kimball and Dr. Beau Beecher both have had family and or very close family friends in the dentistry business who served as role models for them. They truly enjoy helping those who are in need of restoring their smile. They love to work with the public and with their hands. Dr. Eric Kimball earned his dental degree from the University of Iowa College of Dentistry after obtaining his bachelor’s degree from Wartburg College. His numerous postgraduate education courses include specific training in cosmetic and implant dentistry to offer you a smile of your dreams. A recent course in laser dentistry allows him to provide periodontal treatment without scalpels or stitches. Dr. Beau Beecher graduated from the University of Iowa and went on to earn his dental degree from the school’s College of Dentistry. His commitment to lifelong education means that he is constantly evaluating emerging dental methods and technologies to provide his patients with the best results and a high emphasis on comfort. Some areas of study include cosmetic and laser dentistry and sleep apnea. Dr. Brian Bouck graduated from the University of Northern Iowa and went on to graduate from the University of Iowa Dental College. Dr Bouck holds a general dentist license as well as a sedation license, which allows patients to comfortably sleep during their dental procedures. He also has been involved with implant dentistry since 1985. Dr. Brian Andersen was born and raised in Marion, Iowa. He earned his B.A. in biology and Spanish while also playing football for the University of Northern Iowa. He went on to earn his M.S. in biology from the University of Northern Iowa, focusing on aquatic toxicology projects in Northeast Iowa. After working for several years, he went on to earn his D.D.S. from the University of Iowa, College of Dentistry in 2008 and enjoys providing dentistry for all ages. Dr. Andersen strives

★ 315 E. San Marnan Drive, Waterloo. ★ (319) 235-6287. ★ 7 a.m. to 6 p.m. Monday through Thursday, 7 a.m. to 5 p.m. Friday. ★ 3217 Cedar Heights Drive, Cedar Falls. ★ (319) 277-6921. ★ 8 a.m. to 5 p.m. Monday through Friday. ★


to provide customized care and values the personal relationship with each person he meets. Dr. Andersen believes strongly in continuing education and maintains active membership with the American Dental Association and the Academy of General Dentistry. Kimball & Beecher Family Dentistry uses the latest technology to create beautiful and healthy smiles and is pleased to offer patients the following services in a friendly and comfortable environment: Cosmetic dentistry, porcelain veneers, dental implant, tooth-colored fillings, metal-free crowns, dentures and partials, gum care, root canal, TMJ, braces, teeth whitening, infection control. Our office has one licensed sedation dentist, which is not common. We have the ability to comfortably put patients asleep while we finish all their dental work. We also include the following services:

Implants, oral surgery, short-term ortho, cosmetics, root canals, crown/bridges, partials/dentures. We keep up with all the latest technology when it comes to new dental procedures and equipment. We have TVs in our operatories and an all-digital office with extended hours. And we offer free nitrous oxide to our patients who are anxious. The secret to our success, honestly, is to treat others as you would want to be treated. The patients always come first to us, and we take every step possible to make your mouth perfect. Kimball & Beecher Family Dentistry has been recognized as Best of the Best in previous years. “Our practice has grown for two distinct reasons,” Dr. Beecher said. “We have a large preventative practice where people come in for cleanings and wellness checks. Also, the convenience of being open Mon-

day through Friday all year long. The good thing about working in a group is that the office is never really closed. We are really good at working people in the same day if they have a tooth ache.” Once a Waterloo-based business, Kimball & Beecher are now also based in Cedar Falls. When Dr. Ken Budke retired after more than 35 years, Kimball & Beecher took over his Cedar Falls practice. Dr. Budke’s practice was named Best of the Best five out of the last seven years. “It is great transferring the old Best of the Best to the new Best of the Best,” Dr. Budke said. “It’s good to know they are carrying on that tradition. The do good, quality dentistry.” “We are honored that Dr. Budke entrusted us with the care of his patients,” Dr. Kimball said. Kimball & Beecher Family Dentistry will be moving to a brand new office off of San Marnan Drive in Waterloo in Spring 2011. “We are very excited about it,” Dr. Kimball said. “It will allow us to improve how we take care of our patients.” “We are very privileged and honored to be able to service the people of the Cedar Valley,” Dr. Kimball said. “We go to work with that attitude every day.”





Thank You for Voting Us the Honorable Mention for Best Dentist Two Years in a Row!


315 E. San Marnan Drive Waterloo, IA 50702 (319) 235-6287 3217 Cedar Heights Drive Cedar Falls, IA 50613 (319) 277-6921







Snap Fitness


Bike Tech

First Place: Fitness Center

First Place: Tanning Salon

First Place: Bike Shop

Snap Fitness would like to thank the Cedar Valley for its continued support for the past four years. We became the area’s leader by helping people understand the benefits of exercise, nutrition and overall health. As many have found in their experience ★ 1820 Main St., with the Cedar Cedar Falls. Falls,Waterlooand ★ (319) 277-5000. Hiawatha loca★ 3556 Kimball Ave., tions, we highly Waterloo. pride ourselves ★ (319) 287-9000. with the level of service and qual- ★ Open 24 hours. ★ www.snapfitness. ity we provide to com. our members. It is our mission to educate the Cedar Valley about the benefits of regular exercise and to provide state-of-the-art facilities and programs to motivate people to become physically active and to stay that way. See firsthand what being in the Best of the Best fitness center feels like. We earn your membership every month, not require it.

Tanworld has been in business at its Waterloo location for six years and in Cedar Falls for five years. It is owned by Wade and Jennifer Teslow, who operate 12 Tanworlds in Iowa and Wis- ★ 5925 University consin. Locally, Ave., Cedar Falls. they are managed ★ (319) 277-1522. by Hannah Gudal ★ 3856 Hammond Ave., Waterloo. (Waterloo) and Julie Stence (Cedar ★ (319) 235-8002. Falls). “Without ★ 8 a.m. to 11 p.m. Monday through awesome employThursday, 8 a.m. ees like Hannah, to 10 p.m. Friday, Julie and the rest of 8 a.m. to 8 p.m. their staff, winning Saturday, noon to Best of the Best 8 p.m. Sunday. wouldn’t be possible,” Wade said. Tanworld is a full-service tanning salon offering the best in tanning technology and an exclusive skin care line. Tanworld has five levels of tanning, including the UV Free Mystic tan and maintains a meticulously clean and inviting environment.

Bike Tech has been in business for 15 years. “It started out as a part-time job and eventually became a career,” said owner Brent Johnson. “We all love biking and working on bikes.” Bike Tech specializes in bicycle sales, service and accessories and this fall has expanded to offer fitness equipment sales and service, an under-served market in the Cedar Valley. “We have a great staff,” Johnson said. “We are all passionate about cycling and love to share that knowledge with our customers.” Bike Tech is Green Cedar Valley certified and Johnson is a member of the Cedar Falls Bicycle Advisory Committee.


Thank you Cedar Valley for your business and

for voting us Best of the Best

Voting us 1st Place in Best of The Best!!


and get your First Month


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★ 122 Main St., Cedar Falls. ★ (319) 266-5979. ★ 10 a.m. to 8 p.m. Monday, 10 a.m. to 6 p.m. Tuesday through Friday, 9 a.m. to 5 p.m. Saturday, August through March. ★

Thank you Cedar Valley!

A Step Ahead Therapy Center Honorable Mention: Physical Therapist A Step Ahead Therapy owner Kris Marcks has been in business for seven years. After spending four years at a local hospital, she decided to open A Step Ahead Therapy. She wanted to offer an environment that places patients’ needs and health above all else. ★ 3606 Kimball “Our manual Ave., Waterloo. therapists provide ★ (319) 234-3736. hands-on therapy ★ 8 a.m. to 5 p.m. Monday, and one-on-one Wednesday and patient treatment,” Friday; 8 a.m. to Marcks said. “We 6 p.m. Tuesday specialize in acute and Thursday. injuries, chronic pain, neck and back pain, pain with pregnancy, incontinence, lymphedema, amputees and Pilates. “Our goal is to offer the best physical therapy we can to the people in the Cedar Valley.”

Thank You!

For Voting Us “Best of the Best” in the Cedar Valley!

-Stay in shape this winter with Bike Tech. -New for 2010, fitness at Bike Tech

3 in a row! Therapy Center, Inc.




Sandy Benak State Farm Insurance First Place: Insurance Thank you, Cedar Valley, for choosing Sandy Benak State Farm as the Best of the Best Insurance Agency. We believe the single most important factor of being the Best of the Best is creating and maintaining good relationships with clients. This is why we strive to provide the best possible service to each of our current and all new clients. One great way of creating relationships with indiSandy viduals is by giving back to Benak the community that gives to us. After all, the honor of Best of the Best Insurance Agency would not have been achievable without members of the community. “I am committed to giving back to the community through sponsorships and volunteering. I am a member of the Sartori Foundation Board and the Cedar Falls Lions Club, and a past member of the Waterloo/Cedar Falls Symphony Board. I enjoy being involved in the Cedar Valley. “I have been associated with State Farm Insurance and Financial Products for the past 17 years. Working with a trusted company like State Farm, which offers a wide range of insurance and financial products, is very gratifying. There’s no better feeling for me and my team than helping our clients meet their needs for unexpected circumstances,” Benak said. The goal of our agency is to be the clients’ first choice for insurance and financial products. Our clients have a professional team working for their support. We work with our clients to help them self-discover their needs and present them with the products we offer. Getting to know our clients one-onone helps us personalize their insurance and financial products based specifically

★ 2103 Main St., Cedar Falls. ★ (319) 277-6435. ★ 8:30 a.m. to 5 p.m. Monday through Friday.

on their ongoing individual and family needs. Our office is based on a foundation of mutual trust and integrity. Our agency uses a team approach, and our values guide us. We truly care for our clients, and that attitude is reflected in our business practices. We are committed to serving each client individually so we can make a difference in their lives. Our team has made it one of our highest priorities to follow up with our clients every 18 to 24 months to review their ever-changing needs. Clients and prospects, alike, often commend us on our quick follow-ups and responsiveness. We are able to achieve this by having licensed team members that are well-versed in State Farm principles. Each of us is devoted to providing quality service to every individual. We are dedicated to educating our clients about the insurance and financial products State Farm offers, as well as increasing their understanding of the coverages within their policies. We believe that a firm understanding of our products helps our clients to better manage the risks of everyday life. We understand that price is important to our clients. We also strive to provide value that may not necessarily be received at all insurance carriers. We consider it our duty to make sure our customers have proper coverage for their risks. Our agency is available 24/7 to make sure the special attention each client deserves is received. “Family is why we do it all. My team and I want our clients to know we are here for them at all stages of their lives,” Benak said.






Deery Brothers Texas Roadhouse Collision Center First Place: Steak

First Place: Auto Body — Collision We at Deery Brothers Collision Center would like to say thank you to all our customers, vendors, insurance companies and insurance agents throughout the Cedar Valley. It seems like only yesterday we opened this 36,000-square-foot, stateof-the-art facility to general manager Glen Hulbert, who has been with the Deery organization for more than 26 years. This year we have gone green by changing to a PPG waterborne paint system. This is much healthier for our employees as well as the environment. Deery Brothers Collision Center is the first of two Toyota certified shops in all of Iowa. The other is Deery Brothers in Burlington, which is patterned on our shop. Toyota has only 167 certified shops in the United States.

★ 201 E. Seerly Blvd., Cedar Falls. ★ (319) 266-9900 or (800) 263-2414. ★ 7:30 a.m. to 6 p.m. Monday through Friday, 7:30 a.m. to noon Saturday. ★

It takes a lot of talented, well-trained employees to keep this size of shop going, and we couldn’t do any of it without our excellent office staff run by Kim Hansen. Our estimators, Mark, Kevin and Kim, and parts manager Charlie have backgrounds in repair and insurance and are more than willing to walk you through the entire repair process. Our top-notch technicians are what really set us apart from the rest. We also offer a full line detail shop, run by Greg Azbill, and we apply spray bed liners.




Cedar Valley for Making Us Your Choice DEERY BROTHERS


Member of the Cedar Valley Collision Association Member of the IADA (Iowa Auto Dealers Association)

Member of Iowa Collision Repair Association


“I love the restaurant business and serving the public,” said Tim Terhune. “As a managing partner with Texas Roadhouse, I get to do something I love and serve legendary food that I truly believe is great. We have the best staff, vendors, business partnerships and guests in town that make every day fun.” Texas Roadhouse specializes in handcut steaks, fall-off-the-bone ribs, fresh baked bread and made-from-scratch ★ 5715 University sides and dressings. Ave., Cedar Falls. “Our secret to being Best of the Best ★ (319) 266-3200. in the steak category: We hand-cut each ★ 4 to 10 p.m. Monday through steak daily. We add our signature blend Thursday, 4 to of seasonings, sear each side to lock in the 11 p.m. Friday, flavor and then flame grill each steak to its 11 a.m. to 11 ordered perfection,” Terhune said. p.m. Saturday, “We strive for legendary food, legend11 a.m. to 10 p.m. Sunday. ary service every day. We also are proud to partner with our community — schools, businesses, nonprofit organizations. We dine, we want to be an active part of the don’t believe in solely providing a place to community we serve.”





10 Thank you for voting us Best of the Best!

We are proud to serve our legendary food in the Cedar Valley! Stop by for our hand-cut steaks, fall off the bone ribs, made from scratch sides, legendary margaritas and fresh baked bread!

As a token of our appreciation, please bring this ad in to enjoy 10% OFF your food through the month of November!

OEM PARTS Ask us for the real thing

Original Collision Parts

The imitations can never be more than mere imitations


Mark Chad Charlie Hansen Klobassa Schmitz

Production Parts Manager Manager


Kim Kim Glen Hansen Cummings Hulbert Office Manager


Kevin Kerr

General Estimator Manager

5715 University Ave., Cedar Falls, IA Parts

Deery Brothers Collision Center

201 E.Seerley Blvd. • Cedar Falls, Iowa • 266-9900






Community United Child Care First Place: Child Care Community United Child Care Centers manager Sue Dehl has a bachelor’s degree in early childhood/elementary education and holds a national administration credential. She belongs to both Iowa AEYC and Illinois Action for Children, giving us a better look at child development in the Midwest. “I was part of an early childhood education delegation to China, teaching and learning innovative ideas for educating our youngest citizens. I think quality 0-5 education and care can make a significant, positive change that produces lifetime learners that find themselves stepping out of the box and raising the education bar,” Dehl said. CUCCC specializes in child development and preschool. This year, of the 120 CUCCC children entering kindergarten, 85 percent scored typical or

above on their kindergarten readiness assessment. “We have specialized teachers in all of our rooms creating an education base that begins at 6 weeks, working on skills like coordination, recognition, sequencing and self-expression through well-constructed lesson plans and play. We are firm believers in collaboration, working with Waterloo Schools to develop a voluntary pre-K program that fits the family and child as a whole. CUCCC serves on many community committees both in Cedar Falls and Waterloo, speaking for the youngest of Iowa’s learners,” Dehl said. “The secret to our success goes to our families and staff who support our belief that even infants should be given an opportunity to learn and grow in safe, healthy surroundings. By developing a yearly strategic plan with the help

of parents, staff and the board, we can focus on the type of development and environment that is best for our children and their families.” CUCCC also believes in giving back to the community through time, talent and service, teaching children responsibility by example. CUCCC and Dehl have received NAEYC accreditation (the nation’s highest rating for early care and education), multiple national administration credentials, contract placement for Waterloo School Voluntary Preschool and Certificate for Leadership in the 2007 Beijing Early Childhood Summit. Community United Child Care Centers has three locations and is able to house many services under one roof: Voluntary Pre-K/Waterloo, AEA 267 services, school-age busing to many schools, preschool provided daily by

★ Nordic Child Care Center and Preschool. ★ 5109 Nordic Drive, Cedar Falls. ★ (319) 266-4477. ★ Valley Park Child Care Center and Preschool. ★ 1026 E. Seerley Blvd., Cedar Falls. ★ (319) 277-7303. ★ Westridge Child Care Center and Preschool. ★ 3610 Ansborough Ave., Waterloo. ★ (319) 234-5920. ★ 6 a.m. to 6 p.m. Monday through Friday. ★

qualified EC teachers who deliver welltested curriculum and research-based care and education for children 6 weeks to 2 years. The centers are open year round, making sure your children’s development is uninterrupted, giving our families more education bang for their buck.



Veridian Credit Union First Place: Bank Teller — Carol Walsh, Credit Union Honorable Mention: Bank Teller — Alissa Ericson More than 75 years after its founding, Veridian Credit Union remains a trusted financial partner for northeast Iowans. Veridian is a full-service financial institution that offers a comprehensive assortment of financial services. Still, it is an unwavering commitment to member satisfaction that truly sets Veridian apart. Veridian embraces the credit union philosophy of “People Helping People.” As a not-for-profit, member-owned credit union, any profits Veridian earns are re-invested in the form of better rates and services. As a result, Veridian offers unparalleled convenience in Northeast Iowa with 13 branches in Waterloo, Cedar Falls, Waverly, Independence and Oelwein. In addition, members benefit from Veridian Mobile Banking, free online account access with bill payment and eStatements, as well as free access to numerous Privileged Status ATMs. Also, Veridian’s convenient Hy-Vee branches are open weekends and extended hours. Members also benefit from Veridian’s “Vision for the Future,” a six-part philosophy that directs all of the organizations’s decisions and drives staff to exceed members’ expectations. Since its founding in 1934, Veridian has grown to become the largest credit union in Iowa, with 24 branches and more than 500 employees. In addition to a wide variety of traditional services, including checking, savings and money market accounts and auto, home equity and



mortgage loans, Veridian offers guidance for investments, insurance and retirement planning thanks to affiliations with organizations such as Members Financial Services, Members Insurance and First Community Trust. Veridian membership is open to people living or working in 35 Iowa counties, as well as their family members, employees of Veridian’s business partners and their family members and Iowa residents with disabilities (as defined by the Americans with Disabilities Act of 1990). Veridian is pleased to help enrich the community, as well, through grant funding that assists the under-served, partnerships with many local organizations and events, scholarships for college students and more. For more information, go to







Mr. Carpet


First Place: Carpet Cleaning

Honorable Mention: Hamburger, Locally Owned Restaurant, Place to Shoot Pool, Sports Bar

In a service-based business, education is key. Owners Brad and Dana Smith of Mr. Carpet Cleaning Co. believe this is one of the major reasons for their continued success and being voted at the top of the carpet cleaning category. Since 2004, Mr. Carpet has earned the top spot as the area’s premier carpet cleaning company every year but one, when it received honorable mention. Brad says that there are many factors that contribute to their continued success, but a few things stand out. “Service is by far the most important factor, and the rock that we stand on. However, one of the most important and yet most missed aspects of a service-based business is educating your target audience.” Smith believes when a prospective client is more educated about the product or service they are looking for, they are more likely to make an informed, intelligent decision. This is the driving factor behind

★ 3715 Carlton Drive, Cedar Falls. ★ (319) 291-8665. ★



the Smiths establishing a free, recorded message that is available 24 hours a day for anyone to listen to. This message gives the listener common misconceptions about carpet cleaning and questions you should ask a company before inviting them into your home. The Smiths believe another area where many misconceptions are developed is in the area of flooding and water damage, which is another major aspect of their business. In response to that, they also developed a free, recorded message that covers many aspects of water damage, from the first steps to take upon a water loss, to what kind of questions to ask a professional. These recorded messages are available at (888) 688-8591.

You Get The Most Thorough Carpet 1 and Tile Cleaning Ever, Or It’s FREE!

Owned by Nick and Tara Roberts, Zsavooz has been in business for seven years. “We chose this business because we enjoy the challenge of creating an atmo★ 206 Brandilynn Blvd., Suite A, sphere and menu people will enjoy. Cedar Falls. ★ (319) 266-3050. “Our specialties include our award★ 11 a.m. to 2 a.m. (kitchen, 11 winning hand-breaded tenderloin, fresh a.m. to 10 p.m.) Sunday through ground burgers and many types of mouthThursday, 11 a.m. to 2 a.m. watering wraps, sandwiches and salads. (kitchen 11 a.m. to 11 p.m.) We are unique because we have a warm Friday and Saturday. and inviting atmosphere that makes people want to keep coming back. “We are Best of the Best because of our loyal, dedicated and fun employees; outstanding food quality; warm, comfortable atmosphere; and value.” Zsavooz has won Best of the Best recognition in the past for the bartender, tenderloin, sports bar, place to shoot pool and place to have a beer categories. environment. From suits to shorts, all are “We have a family-friendly, relaxed welcome!



Top 7 Reasons Why You Should Have Your Carpet and Upholstery Cleaned Along With Your Tile and Grout Cleaned and Sealed This Fall 7. Dry Time. Fall air is typically drier air. Dry air accepts moisture more quickly. Faster moisture absorption means faster drying carpets. Your home’s heating system also can help to speed up the process. 6. Availability. Yes, even the best companies tend to have times when their not so crazy. This means less waiting time for “The Most Thorough Carpet and Tile Cleaning Ever!” As most of you already know, spring tends to be more difficult to reserve the time you want to get cleaning done. Scheduling gets tight, so cleaning in the fall gets you faster service and more flexible appointment times. 5. Indoor air quality. Lots of people are under the impression that carpets and upholstery somehow stay cleaner longer if cleaned during the spring. The truth is that the summer dust, teamed with germs and bacteria, blows into your home along with pollens and pollutants through open windows and doors. While you are out enjoying the nice weather your house is getting all polluted inside! Your carpet acts like a filter and collects all of that pollution. You won’t get to enjoy a healthy home and carpets in the winter because it is contaminated by fall when you close up your windows and start to spend more time indoors, breathing all that recycled gunk. Fall cleaning insures that your indoor environment will be healthiest when you need it to be the most. 4. Not-so-sweaty technicians. The amount of sweat beads on the guys’ foreheads happens to be in direct proportion to the air temperature. Imagine that! You get a great carpet cleaning performed by great smelling technicians!! 3. Cleaner carpet lasts longer. This is the time of year also when your carpet tends to take the most beating because of a family’s increased inside time. Soil trapped in carpet acts like a knife to cut and fray carpet when stepped on, causing it to wear out faster. 2. Clean up for the holidays! The last thing that you want on your guests’ minds when they leave is how soiled your carpets and/or grout lines were. Keep the rumors from spreading before they start! 1. My Company Was Voted Best of the Best Again For 2010! Yes, it’s true. My company has been voted #1 in the Cedar Valley for the last 6 out of 7 years. “This means when we’re done, you know it’s as clean as it can be. It takes the guesswork out of choosing a carpet cleaner.”

Call NOW! 291-8665 WARNING

Don’t call any carpet cleaning company until you hear this FREE recorded message!

YOU WILL HEAR: • 6 Costly misconception about carpet cleaning • 4 Steps to choosing the right cleaner for you Brad Smith, President • 8 Questions to ask before letting any cleaner into your home

Mr. Carpet Cleaning Company

24 Hours (319) 291-2888

up to

33% OFF 17% OFF 17% OFF 20% OFF Every Third Room Cleaned FREE


Of Any Upholstery Cleaning

All Tile & Grout Cleaning and Sealing Service





Scotchgard Application


• Great family friendly atmosphere with warm service, great food, and cold beer • Hand breaded tenderloins, fresh hand pattied burgers, mouth watering sandwiches, wraps and salads • Fun, friendly servers • Pool tables, darts, video games, and digital tunes for your enjoyment • Free WiFi • NFL Sunday ticket, fantasy football, fill out your free weekly picks to win prizes • Pool Leagues and Dart Leagues • Locally owned and operated since 2003

Thank you Cedar Valley for once again voting Zsavooz “Best of the Best” for Best Hamburger, Best Place to Shoot Pool, Best Place to Have a Beer, and Best Locally Owned Restaurant.

We appreciate your votes!

Hwy 58 & Viking Road, Cedar Falls, IA 50613 (Across from Target)

319-266-3050 • Hours: 11am-2am 7 days a week, Kitchen Hours: 11am-10pm Sun-Thur, 11am-11pm Fri & Sat





Sonic Drive-In First Place: Drive-Up Service The Cedar Valley community has spoken, and this year’s Best Drive-up Service award goes to Sonic, America’s Drive-In, who edged out McDonald’s and Wendy’s for this recognition. “We are thrilled to be recognized as a Best of the Best award recipient,” said David Nordstrom, the local franchisee of Sonic DriveIns. “We continually strive to improve our operations to provide quality products and great service to our customers. This award validates that our efforts have been noticed and appreciated by our most important asset—our customers. The Sonic Drive-In experience is unique. Customers park in their very own drive-in stall and push a red button on the menu board to place orders from their car. Each order is then delivered by a smiling, skating carhop to customers who are in their cars or sitting on the patio. In addition, customers can order menu items from the award-winning drive-thru window. It’s the attention to customer ser-

vice that sets Sonic apart from other quick service restaurants.” Carhop delivery isn’t the only thing that sets Sonic apart from its competitors. Sonic offers unique menu items that can be ordered any time of day. If you want a breakfast burrito as an afternoon snack, or a SuperSonic Double Cheeseburger for breakfast, Sonic will make your food to-order any time of day. Select menu items include hot juicy Sonic Burgers, Footlong Coneys (hot dogs with chili and cheese), fresh handmade onion rings, tater tots, Cheddar Bites and a variety of frozen favorites treats made with real ice cream. Sonic is best-known for its unique drink flavor combinations — more than 168,000 of them — and prides itself as Your Ultimate Drink Stop. Sonic’s signature Cherry Limeades are served with slow-melting ice that helps drinks stay cool while maintaining flavor. Every day from 2 to 4 p.m., customers can enjoy half-price fountain drinks during

Happy Hour. “The Happy Hour program has been so successful that we have recently introduced another discount drink program called Morning Drink Stop,” said Dave Fry, COO for the Sonic franchisee. “We are selling large drinks for just 99 cents till 11 a.m. everyday. We understand that our customers appreciate the value, quality products, and great service. We have it all.” When asked about the keys to their success Lynn Hennings, director of operations, said: “It is our drive-in management staff and their crew. They understand our company values and work hard to deliver a great experience to each and every customer that comes to visit our restaurant. We believe work hard pays off, but we love to have fun while we do it! Where else do you get paid to skate?” Contrary to what you might believe, the Sonic Drive-In is open every day, all year round.

★ 42 E. Tower Park Drive, corner of Kimball Avenue and San Marnan Drive, Waterloo. ★ (319) 232-1434.

“Yes, we are trying to make everyone aware that we are open every day of the year. Because of our drive-in format, some people assume that we close during the winter. That is simply not the case,” said Fry. “We are not just a place for great real ice cream treats, we have so much to offer our customers, regardless of the weather. Our drive-thru window service is just as popular as the drive-in carhop delivery.” Sonic also has a Facebook page. It is listed as “Sonic Drive-Ins of Eastern Iowa.” Customers are invited to become a fan and get fun and exciting information about their favorite local Sonic. Congratulations to the team at Sonic Drive-Ins for being voted and recognized as a “Best of the Best” business partner in the Cedar Valley.

Proud to be voted

Best of the Best

Open every day of the year! Happy Hour 1/2 price drinks and slushes* every day 2-4pm!

Your Morning Drink Stop!®

Come celebrate with a fresh, made-to-order

¼ lb. Double Cheeseburger for only


99¢ Large Drinks until 11am plus tax

plus tax

42 E. Tower Park Dr. Waterloo, IA 50701

Corner of Kimball Ave. & San Marnan Dr. *Includes Soft Drinks, Iced Teas, Slushes (excluding CreamSlush® Treats) and Limeades only. Flavors and fruit may cost extra. Combos and Wacky Pack® Meals excluded. TM & ©2010 America’s Drive-In Brand Properties LLC.




Iowa Humble Travel Community Credit Union First Place: Travel Agent

Honorable Mention: Credit Union Iowa Community Credit Union is a notfor-profit, cooperative financial institution. Established in 1950 in Waterloo, ICCU has been a leader in offering competitive rates, progressive services and our commitment to offering green services. Mark Heth serves as president and CEO of the member-owned credit union. We strive to give great member service quickly and easily. We also strive to offer rates and services that are competitive and are beneficial to the member.

★ 3301 Cedar Heights Drive, Cedar Falls. ★ (319) 277-3940. ★

Congratulations, Annie, for being selected Best Travel Agent in the Cedar Valley. She joined the family business in February 2009 as a full-time travel advisor. Annie has traveled to Alaska, Cancun, France, Hawaii, the Dominican Republic, Ireland and Puerto Vallarta. Humble Travel has several experienced travel advisors who are highly trained and have visited many destinations. The company is a member of Virtuoso, North America’s most respected network of travel specialists and automatically place in the top 1 percent of all travel agencies. The travel agency specializes in cruises, honeymoons, tours, vacations, family travel, incentive travel and groups. Humble Travel Service Ltd. has been voted Best Travel Agency in the Cedar Valley for the past five years. ★ 125 Main St., Cedar Falls. ★ (319) 277-7202, (800) 582-5656. ★ 8 a.m. to 5 p.m. Monday through Friday. ★


Siech’s Big or Tall

Southtown Bar and Restaurant

First Place: Men’s Clothing

Honorable Mention: Salad Bar

Siech’s Big or Tall, owned by Christopher Siech, has been in business for 35 years. “The Cedar Valley needed a menswear store that had sizes to fit real ★ 820 La Porte Road, men,” Siech Waterloo. said. “We are ★ (319) 235-6101. the only exclu- ★ 10 a.m. to 5:30 p.m. Tuesday through sive store for Saturday, 1 to 4 p.m. big or tall men Sunday. in Northeast Iowa.” Siech’s carries pants sizes 32-78 waists, shirts LT through 10X, suits LT through 8X as well as casual, dress and sportswear. “We try to fit every customer with the best possible fit,” Siech said. “We treat our customers as if they were our mom, dad, brother or sister. “We care about our customers’ needs and work very hard to satisfy them.”

Southtown opened in June 1982 as a bar and then added a kitchen and another dining area. It has been locally owned and family oriented ever since. Breakfast begins at 7 a.m., followed by lunch and dinner. The kitchen is open until 10:30 p.m. and is known for great cocktails and an endless cup of coffee that is still only $1. Southtown’s specialties are broasted chicken, homemade onion rings, freshmade hamburger patties and our “not out of a can” salad bar. Southtown has received the Best of the Best award for the best hamburger and has been recognized for hosting River Hills School’s annual Christmas party for the last 25 years. ★ 2026 Bopp St., Waterloo. ★ (319) 236-9112. ★ 7 a.m. to 10:30 p.m. (kitchen).


We’re The Best At Putting You In The Driver’s Seat.

First Place Men’s Clothing




35% OFF

32-78 Waist 32-38 Inseams

go when they’re


for the last 28 years.


35% OFF

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125 Main Street, Cedar Falls, IA 50613 319-277-2202 • 800-582-5656

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Lincoln Savings Mauer Eye Center Bank First Place: Eye Doctor — Dr. Richard Mauer, Optical

Honorable Mention: Bank Lincoln Savings Bank has 15 locations: Allison, Aplington, Cedar Falls (3), Garwin, Greene, Grinnell, Hudson, Lincoln, Nashua, Reinbeck, Waterloo, Waverly and Tama. The Reinbeck office is considered headquarters and is at 508 Main St. Lincoln Savings Bank is a privately held company. Employees are a large shareholder of the company, with more than 20 percent of stock outstanding held by employees. Lincoln Savings Bank and LSB Financial operate seamlessly to provide complete ďŹ nancial services, extending traditional banking services to include insurance, investments, trust and real estate. Our 108-year history of providing full-service ďŹ nancial solutions started from a single location agricultural bank and grew to


include the diversiďŹ ed ďŹ nancial institution that exists today. The employees of Lincoln Savings Bank are loyal ambassadors and great resources to the company. Lincoln Savings Bank and LSB Financial invest a great deal of training and time in the development of our employees to ensure that our clients receive the Best of the Best in service. Lincoln Savings Bank offers complete ďŹ nancial services. We are truly equipped to handle every aspect of our clients’ ďŹ nancial picture. We also are passionate community stewards and invest both money and time into a variety of organizations and events.


EARN CA$H BACK ! THANK YOU FOR VOTING US BEST OF THE BEST. NOW LET US PAY BACK THE FAVOR! With LSB’s SHAZAMChekŽcard, you can earn up to 1% CA$H BACK* on all VisaŽ-authorized transactions.

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Dr. Richard Mauer is a board-certiďŹ ed ophthalmologist who graduated from the University of Iowa with a distinguished Bachelor of Science and attended the University of Iowa College of Medicine for his medical doctorate in 1984. In 1994, he became certiďŹ ed by the American Board of Eye Surgery in cataract/implant surgery, as well as a Fellow of the AmerDr. Richard ican College of Surgeons. Mauer Dr. Mauer has been providing eye care services in Waterloo since 1989, moving to his 25,000-square-foot, state-of-the-art facility at 2515 Cyclone Drive in 2008. Mauer Eye Center offers both routine and medical eye care services, including treatment for such disorders/diseases as cataracts, glaucoma and macular degeneration. Dr. Mauer has received the 5 Star Award

★ 2515 Cyclone Drive, Waterloo. ★ (319) 433-3000. ★ 8 a.m. to 5 p.m. Monday through Friday. ★

by Ginnmark Services, the Matt Parrott Integrity Award and has been published in the American Journal of Ophthalmology, Ophthalmology Time and the book “Family Medicine: Principles and Practice.� Mauer Eye Center employs a professional and knowledgeable staff that is truly dedicated to their patients and has cared for generations of families. Dr. Mauer has built his new state-of-theart facility as a gift to the community by not only offering exceptional routine and medical eye care services, but including a garden atrium available for individual or company use as well as a meditative labyrinth and walking path where anyone can enjoy nature’s beauty along the quiet pristine setting of the greenbelt.




Richardson Funeral home First Place: Funeral Home

Richardson Funeral Home, family owned and operated, has served Cedar Falls and the surrounding Cedar Valley with sensitivity and a caring hand since 1862. We offer a wide variety of personalized services at our historic downtown Cedar Falls location. As a fourth-generation funeral service provider, Don Richardson has been helping families in their most difficult time of need since 1972. In 1993, Mike Sulentic joined the staff as a licensed funeral director with the same dedication to preserving this tradition. A caring support staff also is here to help you through these difficult times. Richardson Funeral Home provides a variety of services including burials; cremations; deeds to medical science; visitation and gathering time; memorial services; a full line of caskets, urns and cremation

★ 615 Main St., Cedar Falls. ★ (319) 266-3525. ★

products; online condolences; and memorial DVDs. Knowing the importance of preplanning, our dedicated staff will guide you through the numerous options available. Preplanning does not always involve prepaying; however, having biographical information on record is most important. Our Biographical Record Guide and supporting consultation will make this process easier. We are honored to receive the designation of Best of the Best, though our true reward comes from serving families who are the Best of the Best. They make this the best community in which to live and work.


Barmuda Barmuda Companies continues to earn its reputation, as one of the Best of the Best in the Cedar Valley. The locally owned food and beverage company secured 26 awards in the 2010 voting. “We are honored to be awarded by our customers,” said Matt Smiley, Barmuda chief operating officer. “It’s about taking care of them and making customer satisfaction our top priority.” Some of the highlights for Barmuda came from Bourbon Street, winning Best Place for Dinner, and Ferrari’s captured Best Business Lunch. The Stuffed Olive was awarded with Best Girls Night Out and Best Happy Hour. Soho secured one first-place prize with Best Place for Lunch, as did Voodoo Lounge for Best Karaoke. Achieving Best Sports Bar and Best Burger consecutively for more than six years, Beck’s also received awards for Best Place to Have a Beer, Best Appetizers and Best Tenderloin for the second time in three years. The centerpiece

★ 900 Technology Parkway, No. 100, Cedar Falls. ★ (319) 266-9994. ★



may be Best Locally Owned Restaurant, considering that Beck’s is competing with all area restaurants and, combined with Best Sports Bar, it is quite an accomplishment. Smiley said that it’s the people who make it all happen. “From our employees to our customers in the community, we’re blessed on all levels. We’re thankful so many patronize our establishments and voted for us. We wouldn’t be here without them.” Barmuda Companies is the Cedar Valley’s largest operator of restaurants, nightclubs and lounges, with more than 600 employees. More information can be found at





Jiva Lifestyle Salon & Spa

4 Queens Dairy Cream

First Place: Massage Honorable Mention: Hair Salon

First Place: Dessert

Jiva Salon & Spa has been in business for eight years and is owned by Stephanie Bardal and Allison Longnecker. “We loved the atmosphere and energy on Main Street and enjoy providing a relaxing spa atmosphere as well as an upbeat cutting-edge hair oor.â€? Jiva is a full-service salon and offers the latest in color and cuts using Aveda color and products. The spa is like no other in town — plush robes, a cozy ďŹ replace and, as the vote showed, amazing massage therapists. The secret of Jiva’s success in the phenomenal staff. “We are a team of professionals who are dedicated to giving 100 percent to our guests every day. We also have a lot of fun together,

★ 223 Main St., Cedar Falls. ★ (319) 268-0772. ★ 9 a.m. to 9 p.m. Monday through Thursday, 9 a.m. to 6 p.m. Friday and Saturday. ★

even though we’re ‘working.’� Jiva was recognized as a national Salon Today Top 200 winner. “Not only do we take our work to the top level, we also do our best to give back. Locally, we have helped to raise more than $20,000 for the Beyond Pink Team through the Pink Ribbon Run. Nationally, we have donated, with the help of our guests, more than $15,000 to the Audobon Society to support Mississippi River cleanup efforts.�



The 4 Queens Dairy Creams in Cedar Falls and Evansdale are owned by Mark Nagle and Brandan and Christine Gute. The quality of our product is something we take pride in. We only use the highest ★ 1310 N. First St., Cedar Falls. quality ingredients. ★ (319) 266-3647. Customer satisfaction is our goal. We ★ 3640 Lafayette Road, Evansdale. offer a great product at a great value. Our ★ (319) 233-4164. menu selection is vast and we have some★ Open daily at 11 a.m. thing for everyone. The most important recognition to us are the comments and compliments from our happy customers. We appreciate our customers’ loyalty. If you haven’t tried our soft serve ice cream, stop in and see for yourself how good it is. for voting us Best of the Best. See you next We would like to thank our customers spring!




Thank You Cedar Valley for voting us Best of the Best! How Sweet!

$&%"3 '"--4 8 TU 4U $FEBS 'BMMT





Petersen & Tietz Celebrating 76 years in business, Petersen & Tietz Florists & Greenhouses Inc. is owned by Heidi Tietz De Silva, a thirdgeneration florist/grower. This is eastern Iowa’s largest retail greenhouse with our own full-service flower shop, garden center and interior plantscaping. With 2 acres of greenhouses on site, it gives real meaning to “Locally Grown.” Good personal service the old-fashioned way is a trademark at Petersen & Tietz. We are very creative and constantly updating

As owners of an architectural firm involved in historic renovation, Dan and Kathy Tindall decided to purchase the Black Hawk Hotel in 2002 and bring it back to its glory as a historic boutique hotel that could serve the Cedar Valley area as a premier lodging facility. The hotel, listed on the National Register of Historical Places, has been voted Best Hotel in the Cedar Valley for 2009, voted Best of the Best in Hotel category in 2009 by The Courier readership, is the recipient of

our techniques for floral design and growing, as well as new plant varieties. If you’re looking for high quality and great customer service, you’re looking for Petersen & Tietz Florists & Greenhouses.




First Place: Hotel/Motel

the 2006 Iowa Architectural Foundation’s Community Design Excellence Award and was cited by the Des Moines Register in ★ 115 Main St., 2006 as one of the Cedar Falls. top 100 “unique/ ★ (319) 277-1161. wonderful” places ★ to visit. The hotel offers luxury lodging in a historic setting for the discriminating business or recreational traveler.

Cedar Valley Podiatry Cedar Valley Podiatry PC is owned by Dr. Ronald Cervetti, who has been serving patients for more than 30 years. With satellite offices in Charles City, Oelwein, Sumner and Independence, Dr. Cervetti and Dr. Philip Morreale are now joined by Iowa native Dr. Charles Cibula as of Aug. 1. “We treat a wide variety of problems from diabetic foot care to surgery for children with flat feet,” Dr. Cervetti said. “We


First Place: Greenhouse

★ 2275 Independence Ave., Waterloo. ★ (319) 234-6883, (866) 280-4084, (319) 234-6884 (fax). ★ 8 a.m. to 5 p.m. Monday through Friday, 9 a.m. to 3 p.m. Saturday. ★

Black Hawk Hotel

Honorable Mention: Podiatry

★ 4508 Chadwick Road, Cedar Falls. ★ (319) 277-4508. ★ 8 a.m. to 5 p.m. Monday through Thursday, 8 a.m. to 4:30 p.m. Friday.

realize our patients are the reason we are here. We do not have a practice without them. So our goal is to treat each patient with kindness and compassion. We care about the whole person, not just their feet.”

Facets by Susong

Honorable Mention: Jewelry Store

Facets by Susong is a special order manu★ 201 E. Tower Park Drive, Waterloo. facturer of fine jewelry with an emphasis on ★ (319) 233-5357. custom design and diamonds. ★ 10 a.m. to 6 p.m. Monday through Friday, 9 “We strive to produce a beautiful product a.m. to 1 p.m. Saturday. ★ that fits exactly what our clients want,” Dave Susong said. Facets is celebrating its third consecutive Facets by Susong is an expert in custom jewelry design through blending old world year as Best of the Best and boasts three gencraftsmanship and the use of computer- erations of jewelry experience. The business is owned by Dave, David and Aram Susong. aided design and modeling.

201 E. Tower Park Waterloo 319.233.5357








Scratch Bakery Honorable Mention: Bakery Scratch Bakery opened its doors in downtown Cedar Falls on June 18 of this year. “I’ve been catering for friends and family since about 1997, then opened Scratch out of my home in 2009, then the storefront in 2010,” said owner Natalie Brown. “I’ve always known I wanted to do something in the food business, I just took a real roundabout way of getting here,” Brown said. “I had a nanny growing up who had me in the kitchen all the time. She taught me to love food, to love cooking and to love making people happy with my creations. I’ve never worked in a restaurant or bakery, but something drew me to entertaining large groups during college, which evolved into catering, which evolved into opening Scratch from my home. “Almost immediately it was clear I was outgrowing my space, and I started to put my dream in motion. It didn’t take long at all once I knew I was supposed to do this. I found out about the space on Friday,

signed a lease on Monday and with the help of amazing, grace-filled family and friends, opened just short of two months later. ★ (319) 277-7855. Scratch opened ★ 9 a.m. to 7 p.m. as a dessert bakery Tuesday through and began offerFriday, 7:30 a.m. to 6 p.m. Saturday. ing Johnson’s Bakery pastries in the morning to bridge the gap between breakfast and dessert. “My initial dream of Scratch being the little dessert bakery has just exploded, and we’re quickly transforming into the Cedar Valley’s first full-fledged cupcakery,” Brown said. “It’s been an exciting adventure to see what the Cedar Valley demands and what we can do to keep things exciting and new. We carry 10 to 14 cupcake flavors each day, all made in our tiny kitchen. We also offer nine flavors of gelato, an amazing Italian ice cream, as well as smoothies, frozen blends and coffee drinks.”


Scott’s Electric Inc.


First Place: Electrician


“I would like to thank the Cedar Valley community for voting Scott’s Electric Inc. Best of the Best in providing electrical services for the seventh consecutive year,” said owner Scott Jordan. ★ 2072 Howard Ave., Waterloo. “We feel very blessed and honored by ★ (319) 232-6870. ★ Office: 8 a.m. to 4:30 p.m.; 24this vote of confidence. We take earning hour emergency service seven your respect very seriously and we do this days a week. by providing honest, friendly, hometown service. “We also have been very humbled in the last two years by the 2008 flood, which affected so many people in Black Hawk County. The flood hit our business with thousands of dollars in damage, and we from the terrible devastation. “I’m proud to be a Black Hawk County understand hardship as so many others do. We have worked hard to pick up the resident all of my life, so being voted Best pieces for our customers and ourselves of the Best is very special.”




Partners in OB/GYN

Aable Pest Control

First Place: OB/GYN — Dr. Barbara Weno

First Place: Pest Control

Dr. Barbara Weno worked as an electrical engineer for four years before deciding to become an OB/GYN. “I am very glad that I went back to school, as I love my job now,” she said. “Taking care of women through all stages of their lives and helping them have children has been a joy for me. Each patient has had an impact on my life. I have endeavored to make their lives and their children’s lives as healthy and happy as possible. “I enjoy being an obstetrician and gynecologist, working with our staff and serving our patients,” Weno said. “Our entire staff is outstanding, and their service is exemplified by my nurse, Kristy Koobs. I want our patients to feel as if they are being treated as individuals in a compassionate fashion.” Partners in Obstetrics & Gynecology has been serving the women in the Cedar Val-

★ 3421 W. Ninth St., Suite G4500, Waterloo. ★ (319) 233-8865. ★ 8 a.m. to 5 p.m. Monday through Friday. ★ www.myobgynpartner. com.



ley and surrounding communities for eight years. “Our providers and staff are all women, making us unique in this region,” Weno said. “Our mission is to be the premier provider of women’s services in the Cedar Valley by providing the finest possible health care to our patients. “Our values are guided by the highest tradition of service. Our purpose is to deliver compassionate, state-of-the-art care.”

to the Best of the Best!




Barbara Weno MD 1st Place - OB/GYN

3421 West 9th Street, Suite G4500, Waterloo, IA 50702 319-233-8865 •

Aable Pest Control has been in business for 29 years and is owned by Michael Price. He has been in the pest control business for more than 40 years. “I was always interested in bugs as a young man, and when the opportunity came to make a career out of pest control and helping people deal with pests, I found my niche,” Price said. Aable Pest Control’s business breakdown is 60 percent commercial and 40 percent residential treatments. The company prides itself in having all technicians complete the Purdue Entomology course and the American Institute of Baking course. “I believe, over the last 29 years, Aable has been the leader because of the train-

★ 1615 Jefferson St., Waterloo. ★ (319) 291-7200. ★ 8 a.m. to 6 p.m. Monday through Friday, 9 a.m. to 1 p.m. Saturday.




ing requirements for all technicians and Aable’s guarantee to please all customers,” Price said. Besides winning the Best of the Best seven years in a row, Aable has been recognized in two national pest magazines and awarded membership in the National Quality Pro Group of the National Pest Management Association. Aable controls ants, spiders, roaches, mice, rats, bed bugs, termites and crickets, as well as product fumigations, weed control and bird eradications.





First Place: Deli, Florist, Fresh Vegetables/Fruit, Grocery Store, Liquor Selection, Salad Bar, Wine Selection Honorable Mention: Bakery, Chicken, Health and Natural Foods, Meat Counter, Pharmacy, Photo Finishing

Charles Hyde and David Vredenburg founded the company in 1930. They opened a small store in Beaconsfield, Iowa, with a goal to provide “good merchandise, appreciative service and low prices.” We truly strive to make lives easier, healthier and happier. Our one and only goal is to help and please each individual that walks through our doors. We know that people lead busy lives, and we continue to grow and meet the needs of our customers and community. We focus on unmatched friendly and appreciative service. We want to offer the best one-stop shopping experience that a person can find. This year, we received the Greater Cedar Valley Alliance & Chamber Business of the Year Award as well as recognition from the American Cancer Society for our 17th annual Bob Bowling Memorial Golf Tournament. We also have received recognition from the community for our efforts in the Hy-Vee Eastern Iowa Honor Flights that will continue into 2011. According to 2008 JD Power & Associates, Hy-Vee ranked “highest in customer satisfaction with supermarket pharmacies in the Midwest.”

★ 306 Byron Ave., Waterloo. ★ Dave Bowling, Director. ★ (319) 233-3266. ★ 2181 Logan Ave., Waterloo. ★ Greg Wery, Director. ★ (319) 234-8627. ★ 1422 Flammang Drive, Waterloo. ★ Tony Morrow, Director. ★ (319) 234-7523. ★ 4000 University Ave., Waterloo. ★ Jeff Suchomel, Director. ★ (319) 236-0580. ★ 6301 University Ave., Cedar Falls. ★ Jeff Sesker, Director. ★ (319) 266-7535. ★ 1311 Fourth St. S.W., Waverly. ★ Brian Larson, Director. ★ (319) 352-1365. ★

Thanks for voting your employee-owned Hy-Vee stores





years in a row!


fruits and veggies


grocery store

wine & spirits

salad bar


Matthias Landscaping First Place: Landscape Doug Matthias, who owns Matthias Landscaping with his wife, Denise, started working in the business in high school. The business focuses on residential and commercial landscape construction and specializes in hardscape construction and unique plantings. “The secret to being Best of the Best is our ability to provide quality construction, first and foremost. Also our experience allows us to provide creative and ★ 3170 Wagner Road, Waterloo. functional landscape designs to fit any ★ (319) 226-6000. site.” ★ 7 a.m. to 5 p.m. Monday through Friday Matthias Landscaping has received ★ numerous awards through their product with our clients. Often many of our plantvendors. “Since we do not have a retail store, we ing plans offer plant material not available have a larger plant pallet to work from locally.”



American Veterans Plumbing

Hair Biz First Place: Hair Hair Biz, owned by Lisa and Rick King, is an affordable family hair care salon that offers hair care, tanning and nails all in one salon. They strive to make their customers feel like they are part of the Hair Biz family. Every customer is a guest, not just a client. Hair Biz has an excellent team that enjoys what they do, and it can be felt in the salon atmosphere. Every stylist is well-trained, and it shows in their quality of work as well as their professionalism. Lisa has 25 years of experience in the industry. The Kings credit their success to excellent customer service, a strong advertising focus and making sure everyone’s strongest skills are utilized. Hair Biz is open Sundays, takes call ahead appointments, welcomes walk-ins and accepts competitor coupons. Hair Biz salons are affordable and cater

★ 2733 University Ave., Waterloo. ★ (319) 232-1977. ★ 1507 E. San Marnan Drive, Waterloo. ★ (319) 234-1028.


First Place: Plumbing

American Veterans Plumbing owners Terry Hicks, Chris Thorpe and Shane Bohlmann started their business to support their families and then saw the opportunity to help support fellow veterans and military families, as well as the general public. We offer military and veterans discount pricing. We perform all plumbing jobs, except for drain cleaning, and specialize in excavations, remodeling and sump pumps, as well as day-to-day service issues. We have an accredited green plumber on staff. We are highly motivated, professional to the entire family. and very honest with our customers. We They can be found on Facebook and always try to go above and beyond for our MySpace. customers. Customer service is extremely Hair Biz Salons also received The Cou- important to us. As former military perrier’s Best of the Best recognition in 2007, sonnel, we take a lot of pride in our work 2008 and 2009. and go the extra mile to make our custom★ 9 a.m. to 8 p.m. Monday through Friday, 9 a.m. to 5 p.m. Saturday, 11 a.m. to 4 p.m. Sunday. ★





★ P.O. Box 1001, Waterloo 50704. ★ (319) 415-5006. ★ 8 a.m. to 5 p.m. Monday through Friday; emergencies, 24 hours, seven days a week. ★


ers comfortable. We offer 24-hour services, with no increased rates for after hours, weekend or holiday emergencies. We offer up-front pricing and we apply the integrity from our military service to our business and customers. After only 10 months in business, being voted Best of the Best is a great projection of who we are and what we stand for.





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Dalton’s First Place: Heating & Cooling Dave Krejchi, president and owner of Dalton Plumbing Heating and Cooling, is honored once again with the Best of the Best recognition. “Our team is committed to keeping our customers comfortable — by designing heating and cooling systems with the customer’s needs first,” Krejchi said. Dalton’s has been providing exceptional quality service to the Cedar Valley for more than 50 years. The Dalton team consists of certified, highly trained heating, cooling and plumbing technicians. They service all brands and types of equipment and carry top name brands such as Carrier, Rheem, Aprilaire, Kohler, Weil-McLain and Luxury Water Conditioning. Another area that Dalton’s has expanded is their drain-cleaning department. “We want to thank our loyal customers for voting our team Best of the Best in

Dave Krejchi President

Bob Anderson Plumbing Manager

the Cedar Valley for five years in a row,” Krejchi said. A recent addition to Dalton’s Cedar Falls Industrial Park location has been a fireplace showroom. This showroom is complete with 12 working models. “Homeowners are looking at new and different ways to change the look and feel of their existing homes. … Plus, they are becoming more energy efficient with a gas burning fireplace. A new fireplace can warm up a cold, drafty room in an instant,” Krejchi said. As attitudes around the world become greener, consumers are looking for cleaner, more efficient, cost-effective ways to satisfy their household energy needs. Dalton Plumbing Heating and Cooling is proud to be one of the first in the area to offer green solutions for concerned citizens. One product they offer is the Hybrid

Heat Dual Fuel System. This system is designed to deliver maximum comfort and efficiency with an Infinity 96 gas furnace and Infinity 19 heat pump delivering heated air temperatures that are warmer than most traditional heat pumps — so the air feels warmer to the touch from your vents. Another product getting lots of attention these days is Geothermal Heat. “Geothermal energy not only costs less to operate, but also helps preserve natural resources and lessens our dependency on fossil fuels,” Krejchi said. Dalton also is pleased to announce they now offer a cost-effective, environmentally friendly way to heat water — solar water heating. Using solar water heating technology can significantly reduce water heating costs for your home. Solar water heaters provide a clean, economical alternative to natural gas, electric, oil

★ 5536 Nordic Drive, Cedar Falls. ★ (319) 266-3513 (Cedar Falls). ★ (319) 234-2150 (Waterloo). ★ (319) 352-1405 (Waverly). ★ 8 a.m. to 5 p.m. Monday through Friday. ★

and propane water heaters. Solar energy is an abundant, renewable resource that can fulfill energy needs in a way that saves money and protects the environment. Just recently added was an all-natural, all-green new product made with hydrogen peroxide for treating bad water. OxyBlast will clean up water contaminants, well pumps, water lines, holding tanks, and it even replaces your water softener. “Our goal at the end of each and every day is to have happy, ‘comfortable’ customers. We thank you for your continued trust in us.”





















Gary Satterlee Heating Manager

5536 Nordic Drive (In the Industrial Park) Cedar Falls 266-3513 • Waterloo 234-2150 • Waverly 352-1405





Courier Communications was recently honored with two Lee President’s Awards: One for Excellence in News the other for Innovation.The news award recognizes outstanding achievement in any aspect of print and online journalism, from reporting and writing to photography, video, graphics and presentation. The innovation award recognizes an individual or team for creating or significantly advancing an idea that builds audiences or serves their customers better.

LEE PRESIDENT’S AWARD: NEWS The Courier received this award for their coverage of the trial of Mark Becker, accused of killing a beloved football coach, received national publicity. In addition to providing comprehensive coverage, The Courier delivered real-time courtroom testimony online. Thousands logged on to watch the trial on webstream and ask questions of the reporter in the courtroom. The Courier’s website featured videos and photo galleries from the trial, as well.

LEE PRESIDENT’S AWARD: INNOVATION The Courier received recognition in this category for the submission of “8 Over 80,” a print and digital package featuring eight “youthful” individuals over the age of 80 who have made a legacy in their work and in the community. The honor makes a compelling bookend to The Courier’s “20 Under 40” honoring younger leaders in the business community.

Proud to be the the primary source of local news, information and advertising in the Cedar Valley. Our staff and support from Lee Enterprises keeps us at the forefront of print, online, mobile and tablet to keep you informed.



Shoppe on the Corner First Place: Antique Shop | Honorable Mention: Buy Collectibles “Lisa and I have dreamed of having a shop in downtown Waterloo,” said Brandon Brockway, co-owner of Shoppe on the Corner: Antiques, Gifts & Quality Consignments with his wife, Lisa. “Great things are happening down here. We both love antiques, so the idea for an antique store developed. The Russell Lamson Building is just perfect for an antique store. The tall ceilings and windows are wonderful. “Our store is unique because our antiques and vintage items are decorated and arranged much like it might be in someone’s home. Our customers find our store to be inspiring.” Shoppe on the Corner specializes in antiques from early primitives, Victorianera antiques to vintage retro items as well

★ 209 W. Fifth St. (Russell Lamson), Waterloo. ★ (319) 287-5144. ★ 10 a.m. to 5 p.m. Monday, Tuesday, Friday and Saturday; 10 a.m. to 7 p.m. Wednesday and Thursday.

as other collectibles. “Lisa and I are really humbled at being given this recognition so early in the life of our business. We would like to thank all of our friends, family and customers who voted for us. We think that our customers appreciate the cleanliness of our store as well as the ever-changing merchandise. There’s always something new to see the next time you visit. We also enjoy incorporating antiques with seasonal items. It gives our antiques a little sprucing up, which our customers enjoy.”



KJ & Kompany Honorable Mention: Beautician/Barber — Jessica Rodriguez Jessica Rodriguez grew up in Manchester. She moved to Waterloo after high school to attend La James International College of Hair Design. She has been working at KJ & Kompany for five years and loves it. “Being able to work with a wide variety of customers is exciting and keeps your creative mind working,” she said. Jessica grew up surroundJessica ed by people who enjoyed Rodriguez doing hair. Her father gave Jessica her first haircut. He was the oldest child in his family, so he cut his siblings’ and cousins’ hair as they grew up. Her sister attended barber school as well. “I think watching my dad cut hair and my sister style my mom’s hair every weekend growing up influenced my decision to do hair and also made me love and appreciate it even more,” she said.

★ 2060 Crossroads Blvd., Waterloo. ★ (319) 232-9177. ★ 9 a.m. to 9 p.m. Monday to Friday, 8 a.m. to 7 p.m. Saturday, 11:30 a.m. to 6 p.m. Sunday. ★

Working with fun, energetic people keeps Jessica enthusiastic about her job and her clients, both new and existing. “It makes me feel inspired and not like I am at work,” Jessica said. KJ & Kompany couldn’t be happier with Jessica as a stylist and wonderful member of their team. They are happy and excited she is receiving this recognition. “Jessica is always a pleasure to work with. She is upbeat, always willing to learn new trends but also creative enough to come up with her own. She truly has the passion needed to stand out in this business, and we are proud to have her working with us,” said the KJ & Kompany owners.

“Treasures For Your Home” Shoppe on the Corner: Antiques, Gifts & Quality Consignments “Best of the Best” 209 W. 5th Street (The Russell Lamson Building) Waterloo, Iowa 50701 • 319-287-5144 Brandon & Lisa Brockway • Mon and Tues 10-5; Wed and Thur 10-7; Fri and Sat 10-5

“Thank You” Cedar Valley for voting KJ&Kompany and Jessica Rodriguez for “Best of the Best” iends

r fr u o y From at


-91 Crossroads Center • 319-232




State Farm Insurance Honorable Mention: Insurance Agent — Brad Jacobson Helping people was why Bradley H. Jacobson entered the insurance ďŹ eld. Jacobson has celebrated his 18th anniversary with State Farm Insurance and Financial Services. “I ďŹ nd it very rewarding to help somebody discover their insurance and ďŹ nancial needs and ďŹ nd the right product for that need,â€? he said. Susette Musch, Andrew Westendorf and Polly Jacobson are licensed marketing representatives, “and all of them are dedicated to taking care of the needs of our customers.â€? ★ 4919 University Ave., Cedar Falls. ★ (319) 277-4134. ★ 8:30 a.m. to 5:30 p.m. Monday and Wednesday through Friday, 8:30 a.m. to 7 p.m. Tuesday. ★

Direct Appliance and TV Honorable Mention: Appliance Store Direct Appliance and TV has been in business since 2000 and is locally owned by Karl Morehouse and Tom Ridder, who boast a combined 35-plus years in the appliance industry and 30 years working with TVs. The store carries a wide variety of brands, including GE, Viking, Electrolux, Frigidaire, Fisher & Paykel, Speed Queen, Monogram, Sharp, Toshiba and Sony. “We have a great team,� Morehouse said. “We work together to make sure the customer is taken care of. We thank all of you who voted for us in Best of the Best.� ★ 5424 University Ave., Cedar Falls. ★ (319) 553-0171. ★ 8 a.m. to 6 p.m. Monday through Friday, 9 a.m. to 3 p.m. Saturday. ★

Hong Kong First Place: Chinese Restaurant “My family has always been in business, and I decided to follow in their footsteps,� said Tony Hoong, owner of Hong Kong Chinese Restaurant. “I love the interaction between customers and myself and it is something I enjoy. “The crab rangoon ★ 6306 is the staple of Hong University Kong. Many customAve., Cedar ers enjoy our crab ranFalls. goon. All of our food is ★ (319) 2664368. homemade. The extra effort gives the excel- ★ 11 a.m. to 9 p.m. Monday lent taste.� through This is the seventh Thursday and time Hong Kong has Sunday, 11 been named Best of a.m. to 10 the Best. p.m. Friday and Saturday. “There are three reasons we are Best of the Best: 1. Our customers. They are all loyal and friendly. 2. Service. We treat our customers the best we can because no one is more important. 3. Quality. The homemade food is what we pride ourselves on,� Hoong said.


Leer’s Cycle Center Honorable Mention: ATVs & Motorcycles As an authorized dealer for Ski-Doo, Sea-Doo, PWC, boats, Can Am ATVs, Spyder motorcycles, Suzuki and Kawasaki, Leer’s Cycle Center provides sales and service to the Cedar Valley. A new building/showroom is under construction across from the current location. Look for completion this winter. Shannon Rousselow, one of the owners, said: “We have a large array of clothing and accessories in stock. We are always adding new items to our stock to stay upto-date with our customers’ needs. “We have great employees who go out of their way to take care of our customers’ needs.� ★ 37 Fletcher Ave., Waterloo. ★ (319) 235-6453. ★ 9 a.m. to 5 p.m. Monday through Friday, 9 a.m. to 4 p.m. Saturday. ★



Bradley Jacobson CLU, Agent 4919 University Ave Cedar Falls, IA 50613 Bus: 319-277-4134

Chinese Restaurant


Cedar Valley For Voting Us The BEST Chinese Restaurant!


Dine In or Carry Out 266-4368


6306 University Avenue Cedar Falls, IA 50613


319-235-6453 37 Fletcher Ave • Waterloo





Western Home Communities First Place: Assisted Living, Nursing Care When newly-hired employees attend orientation before they begin working at Western Home Communities, CEO Kris Hansen makes sure they understand their importance. It doesn’t matter if they have “director” in their title or if they’re a teenager on the wait staff; everyone, he says, is there to make a difference for the residents. So when an honor like Best of the Best is bestowed, Hansen is quick to extend the credit. “This is all about our employees,” he explains. “They make us who we are.” That culture extends throughout Western Home Communities, impacting the daily lives of more than 750 residents. What began as a small nursing home 98 years ago, now encompasses active lifestyle living villas and townhomes, five retirement communities for independent living, two assisted living centers, specialized memory care, skilled nursing care and SureCare Services in-home companion care. “Everyone is mission-oriented and focused on our residents,” explains Sue Weber, director of nursing for the Elizabeth E. Martin Health Center, located on the main campus near downtown Cedar Falls. “We go above and beyond to accommodate their needs.” Visitors often recognize that something is different at Western Home Communities. Barb Larsen first noticed it during the 1990s, when her mother was a resident. As her mother progressed through the continuum, Larsen was impressed by the care her mother received and relieved that she never had to worry. The experience with her mother made such an impression on Larsen that she applied for and accepted the job of resident coordinator in 2002, then four years later helped open Windhaven Assisted Living on the South Main Street Campus. Now, as the front desk receptionist there, Larsen helps create a warm, welcoming culture by greeting anyone who walks in the front door. You can often find her bantering with residents, asking about their day and answering their questions.

“The atmosphere is friendly and comfortable,” according to Larsen. “My perception is our residents tend to settle in fairly easily. You do get very close to them, and they become your second family.” Residents also are a bright spot for assisted living Charge Nurse Peg Orvis, LPN, who wanted to work in long-term care after a high school co-op experience. She finally went back to school at age 40 to pursue her dream of a nursing career. “I couldn’t ask for anything better. It’s just awesome here,” says Orvis. “From aides to the front desk staff to my bosses, everyone cares about the residents and each other.” Employees credit the leadership team for creating that environment from the top down. Bosses set the tone and lead by example, often pitching in to do whatever is needed. “That’s our mission statement in action,” Hansen says. “Doing what it takes to create fulfilling lifestyles for seniors, their families and our employees.” Far from being cliché, Orvis says the family feel throughout Western Home Communities is the real deal. “When they say they care, they really do.” Resident Assistant Laci Tambornino found out how much the WHC community cared when Hurricane Gustav disrupted her plans to get married in Jamaica in 2008. She needed a new, impromptu wedding location and thought of the lake in front of Windhaven Assisted Living. So Laci called her co-workers, who hastily arranged all the details from flowers to music to a minister. Windhaven residents dressed up for the ceremony and watched Laci descend the Windhaven stairs with tears in their eyes. “They’re all very genuine and they actually care about you,” Tambornino explains. “The residents watched me get married, then get pregnant and have a baby. They love my son like he’s their own grandchild. It’s nice to come to work and know you’re cared for.” One of those residents is 91-year-old Bob Reese, who has experienced and appreciates the continuum of care offered by Western Home Communities. He and his late

wife first moved to Windgrace, one of the retirement communities on the South Main Street Campus. He moved to Windhaven three years ago at the urging of his physician, who recommended assisted living to address some health issues. “I love it here! They’re all so friendly,” enthuses resident Bob Reese. “I like the fact they care about people.” Reese still maintains an active lifestyle, joking that he likes to cause all kinds of trouble. He volunteers however he can, often accompanying others to their doctor visits and appointments. “If I can help people, I’m happy,” he says.

History of community involvement Western Home Communities has historically enjoyed a symbiotic relationship with the greater Cedar Valley community. Residents serve in a variety of community volunteer roles, and many volunteers from the community donate their time to benefit WHC in various capacities. CEO Hansen points to Friends of Western Home Communities as the volunteer organization that has contributed much to the quality of life for residents. The Friends host an annual breakfast that serves more than 600 people and is the group’s major fundraising effort for the year. Funds raised provide extras that residents will enjoy; in recent ears, Friends purchased Wii’s for all buildings. This year’s Friends project was designing, constructing and painting barn quilts for two barns on south campus.

New assisted living options this fall Western Home Communities has continually grown and changed to meet the needs of residents. That process continues today. Just last month a new addition opened at Windhaven Assisted Living, including 35 one- and two-bedroom apartments. Throughout this year, renovations have been under way at Stanard Family Assisted Living. When all the work is finished by late December, 14 more spacious residences will have been created from an existing 28.

“Times change and residents have different needs,” explains Judy Staff, director of resident relations at SFAL and a 35-year employee of Western Home Communities. “We’re always looking at new ways to better serve seniors, and these renovations allow us to do that.” Located on the original main campus at 11th and Grove streets, life at Stanard Family Assisted Living is gracious and carefree. The historic neighborhood offers easy access to downtown amenities and the trail system. Monthly fees include all utilities (except telephone) and cable TV. Three delicious meals, prepared on-site, are served each day in the comfortable and beautifully decorated dining room. A registered dietitian is available for consultation on special diets. Residents of SFAL enjoy weekly cleaning and laundry service, plus maintenance of their living quarters, the common areas, buildings and grounds. Free laundry facilities are available for residents who want to do their own laundry. Music therapy, pet therapy, wellness programs and activities are offered, along with scheduled transportation for appointments, shopping and activities. A beautiful on-site chapel serves as a focal point for many services throughout the week. Two chaplains offer their services to all residents as requested. Both assisted living options at Western Home Communities offer privacy and independence with the added security of nursing care available 24/7 on site, not just on call. Medication management is included and assisted living residents choose the level of additional daily nursing care needed. Seniors have more time to enjoy life since there is no burden of home maintenance, housekeeping, laundry or meal preparation. “The Cedar Valley is fortunate to have many strong long-term care providers,” reflects Hansen. “So it’s really an honor to know that the community has confidence in what we do. It also inspires us to keep getting better on behalf of our residents, those who are here now and those who will be in the future.”