Your Neighbourhood................................................................... 34 Estate Management..................................................................................................................34 Cleaning.............................................................................................................................34 Managing Communal Areas................................................................................................34 Mobility Scooters................................................................................................................34 Fire Safety .........................................................................................................................35 Liquid Petroleum Gas (LPG) and Paraffin Heaters..................................................................36 Barbecues and Patio Heaters...............................................................................................36 Communal Gardens..................................................................................................................36 Security....................................................................................................................................36 Repairs.....................................................................................................................................36 Smoking...................................................................................................................................36 Grounds Maintenance...............................................................................................................37 Trees..................................................................................................................................37 Rubbish Disposal......................................................................................................................37 Bonfires....................................................................................................................................38 Pest Control..............................................................................................................................38 Parking ....................................................................................................................................39 Commercial Vehicles and Lorries................................................................................................39 Caravans, Boats and Trailers......................................................................................................39 Disabled Parking Bays...............................................................................................................39 Abandoned and Untaxed Vehicles.............................................................................................40 Vehicle Repairs.........................................................................................................................40 Garages...................................................................................................................................41 Estate Improvements................................................................................................................41
Paying your Rent......................................................................... 44 Setting Rent Levels ...................................................................................................................44 Ways to Pay your Rent .............................................................................................................44 Claiming Housing Benefit .........................................................................................................46 Universal Credit..................................................................................................................47 Your Rent Account Balance........................................................................................................47 Problems Paying your Rent........................................................................................................48 Action for Rent Arrears..............................................................................................................49
Tenant Handbook
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