Page 1

A newsletter for our community about the good things that happen here


Partnering to Shine-Up the Shrine The sun was shining on a beautiful Wednesday in May as a group of Waypoint clients and staff volunteered to Shine-Up the Shrine! Working alongside staff from the Martyrs’ Shrine, the group raked leaves and cleared debris to prepare for the seasonal opening of the sacred grounds, making way for the more than 120,000 visitors expected to walk through the gates this summer.

New sweat lodge at Waypoint

page 2

Join us for the 3rd Annual Mental Health in Motion

page 3

Stage 6 recognition from HIMSS Analytics

page 5

The benefits of Mental Health First Aid

page 7

Staff and clients from Waypoint’s Rehabilitation Services with Martyrs’ Shrine Assistant Director John Zurakowski

Welcome to Waypoint’s new VP Research and Academics

The clients and staff who volunteered were all part of Waypoint’s Rehabilitation Services. Working in partnership, Waypoint offers services to both patients in hospital and those living in the community. The goal is to increase independence, promote wellness, develop a sense of meaning, and help clients attain personal goals as part of their recovery journey.

page 8

Continued on P.8

Rural Medicine Week Waypoint celebrated Rural Medicine Week in June as one of the partners playing host to eleven medical students from the University of Ottawa. This is the 12th year the Southern Georgian Bay Physician Recruitment Education Committee has organized the event that welcomes students to live and learn in the Midland/Penetanguishene community and experience firsthand what rural medicine is all about.

New sweat lodge offers traditional healing heated rocks that are used are called grandmothers and grandfathers. It’s a very sacred place.” “When indigenous people are on their healing journey, the sweat lodge is a good starting point in helping them find peace and balance and to talk to their Creator,” says Glenn Robitaille, Director of Ethics and Spiritual Care. “The sweat lodge has been called the most powerful structure in the world and can vary in purpose: cleansing, healing and loss are just some examples. It is said the ceremony responds to what the participants need.”

Waypoint staff and community members work under the guidance of Traditional Healer Austin Mixemong to build the sweat lodge Waypoint’s Spiritual Care Team is made up of multi-faith chaplains who help clients connect spirituality and mental health, and to express themselves spiritually. They facilitate opportunities for people of all faiths to observe their important celebrations and provide respectful guidance, active listening and spiritual support. The Team came together recently under the guidance of Traditional Healer Austin Mixemong to construct a new sweat lodge, giving patients in our high secure forensic programs access to this important form of therapy based on the values, beliefs and traditions of indigenous peoples. “A sweat lodge is a dome-shaped structure,” says Austin Mixemong. “When we talk about the lodge, we are talking about entering the womb of MOTHER earth, and the

On Wednesday August 23, Waypoint offered the first sweat lodge ceremony for a patient in a provincial mental health hospital. This is a remarkable achievement, allowing centuries-old traditional ceremonies to take place with respect and equity beside western medical practices. “This ceremony, one of deep spiritual significance, has healed our people since the beginning of time,” says Austin Mixemong. “It is important that our indigenous patients have the choice to incorporate ceremony into their healing journeys.” He adds “There is an indigenous teaching that recognizes people are made up of four equal parts: mental, physical, emotional and spiritual. We need to ensure we are providing supports to our clients in all four of those quadrants to ensure the best outcomes for them.” "Recognizing traditional healing methods is important to our patients,” adds Glenn Robitaille. “Our team is deeply committed to supporting the cultural traditions of all of our patients as they move through their recovery journey.”

Book launch at Waypoint The staff at Waypoint’s HERO Centre were instrumental in helping client Robert Pacione with the launch of his new book, Robert Speaks: My Autobiography. Robert is well known around Waypoint. He speaks at conferences, in schools, at local businesses and to all new Waypoint staff, sharing his story of recovery to help young people in the hope they’ll be able to relate. Thanks to everyone who came out to the book launch, making it a huge success. Please visit the Waypoint Gift Shop to get your very own copy of Robert Speaks.

Ninety staff honoured at 2017 Long Service Awards Together, this year’s Long Service Award recipients have a combined 2,363 years of service; an incredible accomplishment not many employers can boast about. The Waypoint gymnasium was transformed into a beautiful setting on May 26 for the annual Long Service Awards celebration. More than 100 guests were on hand to honour the twenty-eight 25, 30 and 35 year recipients, along with 62 retirees. The guests were greeted by both Terry McMahon, Vice-President Human Resources and Organizational Development, and Board Chair Betty Valentine. Terry and Betty shared words of thanks noting that the contributions of the recipients have a major impact on what we can achieve as a hospital and for our patients. “Sometimes it might not feel like we thank you enough,” said Betty. “Today I hope you feel the thanks and gratitude in this room and that we appreciate that you aren’t just staring up the stairs but heading up them, bringing our mission to life and being part of the excellence that is embedded in our history.” Congratulations to all the Long Service Award recipients!

Staff from Outpatient Services

Staff from Medicine and Psychiatry

3rd Annual Mental Health in Motion Join us on Saturday September 23, 2017 and explore the grounds at Waypoint and Discovery Harbour like never before. Sign up for the 5km walk/run or 10 km run, enjoy a yoga class, tackle The Kid Zone, or run, walk or roll around the 1km fun loop. Come with your family, friends, bring the kids, start a team or join one. Minimum pledge of $25 for kids (16 & under), $40 for adults, or $100 for families (up to 2 adults) Help raise funds in support of our region’s speciality mental health hospital. Money raised will help our patients and clients, making it possible to build therapeutic environments, strengthen support in the community and ensure a brighter future.

Registration - 8 a.m. 5 & 10 km run, 5 & 1 km walk - 9 a.m.

It's time. Let's get moving, improve your own mental well-being and make mental health care a priority right here at home!

The Kid Zone - 9:05 a.m.

Visit to register today

Yoga - 9:30 a.m.

Kudos for our former Board members Two of Waypoint’s former board members were honoured recently with prestigious awards.

service delivery, as well as embrace collaboration to create a high quality integrated health system.

After 55 years of service, both as a health care professional and volunteer, Doris Shirriff was recognized in June with the Catholic Health Sponsors of Ontario (CHSO) Living the Mission annual award.

Waypoint’s former board chair Betty Valentine was also recognized this year by the Town of Penetanguishene for Exceptional Service and Length of Service Excellence. Betty was honoured for her 31 years of service in the town’s finance department, including time spent as the town treasurer. Penetanguishene’s previous CAOs Yvon Gagné and George Vadeboncoeur, with whom Betty worked for many years, nominated her for the award.

Recipients of the Living the Mission award embody the CHSO mission, vision and values, and inspire and mentor others to help form a new generation of health care leaders. They also demonstrate a commitment to performance excellence and high quality program and

Congratulations to both of them!

Support Waypoint Centre for Mental Health Care and

Midland Golf and Country Club $250 includes 18 holes of golf, golf cart, complimentary lunch, dinner and a gift from the Warden 11 a.m. shotgun start, scramble format Contact Jennifer Straw to register or sponsor 705-726-9300 ext. 1036 or

Waypoint honoured with Stage 6 recognition from HIMSS Analytics In July, Waypoint was announced as only the eighth hospital in Ontario to achieve Stage 6 on the Electronic Medical Record Adoption ModelSM (EMRAM) from HIMSS Analytics. HIMSS Analytics, a division of the Healthcare Information and Management Systems Society, is a global healthcare advisor that developed the EMRAM to evaluate the progress and impact of electronic health record systems for hospitals. Tracking their progress in completing eight stages (0-7), hospitals can review the implementation and utilization of information technology towards reaching the highest level, Stage 7, which represents an advanced electronic patient record environment. “In January 2017 our pre-implementation HIMSS EMRAM level was about 0.85,” said Carol Lambie, Waypoint President and CEO. “Achieving level 6 in such a short time is thanks to the hard work and perseverance of our leaders and staff. Using the technology to its fullest is helping to improve patient outcomes, ensure our health care professionals have the most up-to-date and accurate information all in one place, and improve communication among doctors, nurses, allied health professionals and the rest of the care team; all helping us deliver even safer care.” Waypoint’s goals for an electronic health record include enhancing and standardizing clinical care, developing and implementing evidence-based best practices and advancing research. In 2015, the hospital partnered with Ontario Shores Centre for Mental Health Sciences in Whitby, Canada’s first HIMSS Stage 7 hospital, on a shared health information system. With their support, along with various planning and implementation teams and all the staff involved, the hospital successfully transitioned to the electronic health record in all its programs between February and May 2017, and has now set a goal to achieve HIMSS Stage 7.


Stage 6 hospitals:  Have made significant executive

commitments and investments to reach this stage.  Have almost fully automated/paperless

health records when they have implemented IT applications across most of the inpatient care settings.  Are either starting to evaluate their data for

care delivery process improvements or have already documented significant improvements in this area.  Have made investments that are within

reach of most hospitals and recognize the strategic value of improving patient care with an electronic health record.  Have begun to create strategic alignments

to effectively utilize information technology to improve the patient safety environment.  Are well positioned to provide data to key

stakeholders to support electronic health record environments and health information exchanges.  And have achieved a significant

advancement in their IT capabilities that positions them to successfully address many of the current industry transformations.

We want to hear from you! Improving patient care and the patient experience at our hospital is important to us. To do that, we need to hear about the experiences you and your loved ones had at Waypoint. Your feedback can help us do more of what we are doing well and improve where we can do better. To share your feedback, visit Patients & Families at You can also send in your feedback by email to or by mail to Waypoint Centre for Mental Health Care Attn: Patient Relations Office 500 Church Street, Penetanguishene, ON L9M 1G3

Working together to battle the opioid crisis There’s no question there is an opioid crisis in this country, but it’s not just a national problem, it’s a local problem too. In May, Waypoint participated in the Simcoe Muskoka Opioid Strategy Stakeholder meeting; a collaboration with health care providers, police and social service partners from across the region to address opioid misuse. The strategy meeting was an opportunity for stakeholders to begin the discussion on how best to move forward in creating a Simcoe Muskoka Opioid Strategy. According to Dr. Lisa Simon, Associate Medical Officer of Health for the Simcoe Muskoka District Health Unit, opioids, both prescription and illicit, have already had a significant impact on individuals and families in Simcoe Muskoka. She added that from 2012 to 2014, there were, on average, 35 opioid deaths per year in Simcoe Muskoka, that increased to 43 deaths in 2015. With emergency visits in the region related to opioid poisoning significantly higher than the provincial rates since 2004, there is an urgent need to respond collaboratively to turn this trend around. The Simcoe Muskoka Opioid Strategy will build on provincial plans in a manner that’s locally relevant. The day’s objectives were to provide an overview of opioidrelated harms; outline the concept of a 4-pillar strategy which includes prevention, treatment, harm reduction and enforcement; explore potential collaborative structures,

Dr. Rebecca Van Iersel (NSM LHIN), Janice Greco (SMDHU & SMAODS), Susan Lalonde Rankin (Waypoint) and Dr. Lisa Simon (SMDHU) building on current planning tables and communication channels; and discuss next steps moving forward. “The day was spent brainstorming with stakeholders in education, first response, hospitals, health units, Canadian Mental Health Association, Home and Community Care, etc.,” says Lynne Duquette, Waypoint Director of Pharmacy. “It was an opportunity to hear what other organizations are doing and where gaps in the system might be, and finished with a number of groups being formed to continue to talk about how we can work together to help mitigate further harm and educate the public.”

Waypoint staff donning everything pink to promote civility and respect in the workplace Wear Pink day is just one of the many initiatives in Waypoint’s comprehensive Psychological Health, Safety & Wellness program that includes education and awareness campaigns, mandatory education for leaders, and an Employee/Family Assistance Program

Advancing understanding and building a supportive community with Mental Health First Aid You never know when you might encounter someone developing a mental health problem or experiencing a mental health crisis. You may pass someone on the street who looks in distress, or perhaps it’s a colleague at work who hasn’t quite been themselves lately. Either way, would you know what to do? Thousands of people across the country know how to provide first aid to someone with a physical injury, but fewer people are able to recognize the signs of someone needing mental health first aid. Thanks to a program by Mental Health First Aid Canada, that’s changing. A program of the Mental Health Commission of Canada, mental health first aid is help for a person experiencing a mental health problem or crisis. Just like physical first aid, the goal is to offer a person immediate assistance until they can receive appropriate professional treatment, or the crisis is over. With one-time funding from the North Simcoe Muskoka Local Health Integration Network (NSM LHIN) Care Connections, Waypoint sent three staff to become trainers for this new program in 2015. Since then, nearly 200 people from Waypoint and our not-for-profit community partners have completed the training, gaining invaluable skills. Brenda Biggs is the Health and Safety Administrator at the Township of Tiny and recently completed the twoday course. “I’m in the process of implementing the Mental Health Standards for the Township and I felt this course would give me a better understanding of mental illness as well as teach me how to maintain mental wellness in the workplace.” She adds “The course was very informative and the group projects and interaction made the information easy to understand. I feel better prepared to handle situations and I also feel that I am viewing situations and individuals differently than I did before because of my newfound understanding of the illnesses. I am not afraid to help if I am needed.” The 12-hour course, geared toward non-clinical staff and the community at large, provides general information about what is meant by mental health problems and illnesses, how to identify signs of mental health problems in yourself and others, effective interventions and

Brenda Biggs and Carrie-Ann Robillard, Township of Tiny treatments, and how to support an individual and help them find out about and access the professional help they may need. It also dispels common myths surrounding mental health problems and reduces the stigma around mental illness. “The course doesn’t train people to diagnose mental illness or be a therapist or counselor,” says Susan Lalonde-Rankin, Mental Health and Addictions Systems Coordinator and Mental Health First Aid Trainer. “It’s designed to help build confidence that one can be helpful when encountering someone who is experiencing a mental health crisis. We know the sooner a person with a mental health problem gets help, the better their chances of recovery.” Waypoint is able to continuing offering this program thanks in part to fundraising dollars. We’d like to thank all of our donors for believing in our efforts to advance understanding of mental illness and build supportive communities for people faced with mental health problems. If you would like more information about the mental health first aid program including how you can attend the training, please contact Susan Lalonde Rankin at or 705.549.3181, ext. 2873.

Cover Story


“Recovery means different things to different people,” says John Rodnick, Rehabilitation Services Supervisor. “But it often includes reintegration in the community, whether through community groups, volunteerism or employment.” Waypoint’s employment specialists advocate for their clients and seek out opportunities, all while educating local employers about what it means to partner with the hospital and the benefits to be gained by employing affected individuals and supporting them with their recovery goals. “As a Catholic hospital, one of our strategic goals is to seek out partnerships that align with our mission and vision of changing lives through the advancement and delivery of compassionate care,” says Carol Lambie, Waypoint President and CEO. “Partnering with the Martyrs’ Shrine is a great fit.” “At Martyrs’ Shrine, we strive to create a peace-filled, beautiful, and healing place for the thousands of pilgrims who come each year to build upon their personal relationships with God. This is a mission we, in many

ways, share with the Waypoint community,” says Father Michael Knox S.J., Martyrs’ Shrine Director. “For that reason, it is with great joy that we can, together, collaborate in a common vision rooted in the desire to help every person find wholeness. The Jesuit Fathers are very grateful to God for the Waypoint Community and, moreover, keen to find many more ways that we can work together for the good of all.” While the “Shine-Up the Shrine” event itself was a success, additional prospects for our clients at the Martyrs'’ Shrine are also becoming available. These include opportunities in the gift shop, office administration, the grounds cleaning crew along with the potential to participate in the construction of a community garden next spring. The Shrine’s compassion and kindness has opened new doors for clients to connect with their community and actively participate in their own recovery. “We are pleased and honoured to work alongside the Martyrs Shrine and its staff and look forward to continuing to grow and improve our relationship with the Shrine and hope it will flourish for years to come,” says Lambie.

Waypoint welcomes new vice-president of research and academics Welcome to Dr. Nathan Kolla who joined the Waypoint research and academics team as the new vice-president. Dr. Kolla is a psychiatrist and recently received a PhD in Neuroscience/Neuroimaging from the Institute of Medical Science, University of Toronto. He has also completed the U of T Department of Psychiatry Clinician Scientist Program and has a Masters of Science in Forensic Mental Health Science (Distinction) from the Institute of Psychiatry, King’s College London. Dr. Kolla is an Assistant Professor of Psychiatry with U of T’s Faculty of Medicine and holds a number of other academic appointments with the university. He has worked at the Centre for Addiction and Mental Health in Toronto since 2011 and will continue his research there in addition to his senior leadership role at Waypoint. His list of achievements is vast having received many awards and grants as an independent investigator. He regularly presents across Canada, the United States and worldwide, and has authored and co-authored numerous publications, articles and chapters and sits on the editorial board of the Journal of the American Academy of Psychiatry and the Law.

Fall 2017 waypoint sharing the good things newsletter  
Fall 2017 waypoint sharing the good things newsletter