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Wa ter for d ch am ber

Issue 01 • Q4 2017

Waterford TO

Washington

Ambassador Dan Mulhall on his first 100 days in office

  

WATERFORD: A CITY WITH A VISION IDA WORKING HARD ON INVESTMENT JIM POWER TALKS ECONOMY 2018


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Issue 01 • Q4 2017

CONTENTS Message from Waterford Chamber CEO Welcome to the first edition of Waterford Chamber’s Network Magazine – we hope you enjoy it as much as we have putting it together for you. There is no denying that Waterford is on the cusp of some major changes and throughout the magazine we endeavour to get clarity on a lot of that, among other interesting articles and features. We are delighted to have had the opportunity to speak to Irish Ambassador to the US and Waterford native Dan Mulhall on his first 100 days in Washington and feature him on our cover. We are also launching this magazine in conjunction with a national rebrand of all Chambers across Ireland. The new branding will enforce a stronger collective message nationwide, which is something very important to us in Waterford Chamber. We firmly believe the collective voice is stronger, whether it is through working with our members on our lobbying activity, or collaborating with other Chambers within the region, as was the case with our recent submission to Government on the National

Planning Framework. It has been a busy year at Waterford Chamber with the launch of our new website, getting the Regional Leaders Programme underway, our hugely successful Toys4.0Engineers Conference, a full events schedule and now a new magazine. The most important thing for us is to keep our activities relevant for our members and we appreciate your input on an ongoing basis. Finally, I would like to take this opportunity to thank you all for your continued support, be it attending events, offering sponsorship, getting involved with our various committees and for advertising with us in this first edition of Network. Wishing you all a very merry Christmas and a prosperous New Year. Gerald Hurley CEO, Waterford Chamber

06 COVER STORY “The key to future economic development will be the calibre of our people.” – Ambassador Dan Mulhall

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10

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“Our city is definitely the

“So where are we now?

“National outlook looks

Christmas venue of choice for visitors in Ireland. – Paul Nolan

NETWORK • Q4 2017

Where we are as of now is that, we are a work in progress.” – Michael Walsh

positive, but regional challenges remain. ” – Jim Power

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CONTENTS 17

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“I like Waterford – it’s a good place with great people.” – Why Waterford?

“Waterford is a very attractive location for FDI as it is a dynamic city.” – Brendan McDonald

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34 FEATURE

“A window of opportunity that must be grasped.” #Brexit

PUBLISHED BY: Waterford Chamber of Commerce 2 George’s Street, Waterford Tel: 051 872639

“It's all about bringing the world closer together. – Jeff Turner, Facebook

Email: info@waterfordchamber.ie Web: www.waterfordchamber.ie Editor: Lynda Lawton Design: Michael Lynagh Advertising: Sandra Power DISTRIBUTION: Digital copy emailed to 1,000+ contacts, uploaded to Chamber website and social media (10,000+ followers). 500 print copies.

20 21 24 26 30 40 41 42 44

Movers & Shakers Confidence returning to jobs market Get GDPR ready Start Me Up! The collective voice is stronger Thin Gin cocktail recipes 70 years of hospitality at Dooley’s Hotel The top 10 things to do at Winterval Christmas at the Track

© WATERFORD CHAMBER OF COMMERCE 2017 No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means without written permission from the publisher. Opinion and comments expressed herein are not necessarily those of Waterford Chamber of Commerce. IMAGE CREDITS: Photo of Jim Power (pg.3) by Leo Murphy Photography. Photo page 12 by Gerry O’Carroll Photography. Photos on pages 18, 22, 30 by Paddy Tubbritt. Photos on pages 5, 46-48 by Failte Ireland.

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NETWORK • Q4 2017


CHRISTMAS MESSAGE  By PAUL NOLAN, President, Waterford Chamber

F

irstly, welcome to the first edition of “Network”, which we hope to publish quarterly with news, views and articles of interest to you - the business community of Waterford. With the city bathing in the magnificent glow of Winterval, our city is definitely the Christmas venue of choice for visitors in Ireland and as I traverse the streets to attend business in the Chamber, the sounds, sights and smells take me back to my youth in Naas as all members of our family teamed up with Dad in our butcher shop lending any spare time we had for the magic month of December. Working shoulder to shoulder with each other, taking the Christmas orders from our customers, I can still hear that “a 15lb hen turkey please and don’t leave the giblets in”, “6/7 lbs of ham – now a nice centre piece and not the shank-end” or “that spiced beef was magic last year and you were right – a lot better cold in a sandwich”. I still recall the buzz of December 23rd and 24th as we diligently slipped through the labels dangling in alphabetical order from the necks of the turkeys and the hams floating in the brine, wrapping them, thanking the customer and passing them on to my sister at the cash register before shouting, “Who is next please” or sometimes being put in your place as the ‘occasional help’ with, “It’s ok, your father knows what I have ordered”. On Christmas Eve we went home to a hearty ‘tea’

NETWORK • Q4 2017

and reflected and shared our stories of the past few hectic days adamant that a long and deserved rest was on the cards... but come St. Stephen’s night all that was quickly forgotten! THANK YOU Nostalgia apart, I would like to thank most sincerely our CEO Gerald Hurley and his team for their wonderful interest and effort to bring this magazine to life from its inception to its printing. Can I also take this opportunity to thank our advertising members for their support and without whom we could not try this offering. This inaugural publication is just one of a myriad of exciting events for me in my year as President, which although only six months in, has been packed with a busy program which I like to think reflects the increasing confidence in the business community in the city and county. From our successful President’s Lunch in June through to this Christmas publication, the team at Chamber have worked me hard - but all in the cause of strengthening the Voice of Business in Waterford as we lobby and call on the relevant bodies for the help required to realise our vision for Ireland’s oldest city at the heart of the South East region. I hope that you have a pleasant, safe and joyful Christmas with family and hit the boards with us in early January for what will hopefully be a great year for business in Waterford throughout 2018 and far beyond.

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From

Waterford

to

06

Washington

NETWORK • Q4 2017


As Irish Ambassador to the US and Waterford native Dan Mulhall approaches his first 100 days in Washington, we speak to him about immigration, US tax reform, Brexit and meeting with President Trump. Q: How are you adapting to life in Washington?

A: I have been in Washington for just over three months and it has been a highly positive experience. It always takes time and a lot of effort to come to terms with a new environment, but there are many things that make Washington a great place in which to serve as an Ambassador. We already feel quite settled here.

Q: What would you like to achieve for Ireland during your term as Ambassador?

A: I have three broad objectives. First, to engage with the US Administration and Congress so as to ensure that Ireland’s policies are understood by decision-makers in Washington. Second, to work with Bord Bia, Enterprise Ireland, IDA and Tourism Ireland to advance Ireland’s economic interests in the United States, thus helping sustain jobs and prosperity in Ireland. And third, to connect with Irish America, a vast community that is a huge asset for Ireland.

Q: You presented your credentials to President Trump in September. He has certainly captured the imagination of the world. What are your reflections on his first year in office?

A: One thing an Ambassador ought never to do is to comment on the domestic politics of the host country. I presented my credentials to the President at the White House on the 8th of September.

NETWORK • Q4 2017

It was a memorable occasion and the President received my wife, Greta and I very warmly in the Oval Office. There is a unique relationship between Ireland and the United States stretching back into history and I aim to foster and develop this during my time in Washington.

Q: Waterford and the South East play host to a number of US multinationals. Would you have concerns over the proposed tax reforms by President Trump and the future of US investment in Ireland?

A: Our Embassy monitors developments in US economic policy very closely and that applies to the current discussions about tax reform. American companies are active in Ireland for a range of reasons, of which our stable and competitive system of corporate taxation is just one. Other factors include our access of the EU single market, our highly educated, English-speaking workforce and the positive attitude of our Government towards business and investment. US tax policy is a matter for Americans to decide just as our policies are a matter for us.

Q: Are there any developments in the case of the undocumented Irish living in the US, given the current administration’s crackdown on immigration? A: The plight of the Irish undocumented is a priority issue for our Embassy in Washington and I have had regular discussions

on this issue with key people in Washington. Irish people who are undocumented undeniably face a difficult situation and our Embassy will do everything in its power to help regularise their status.

Q: Your thoughts on Brexit are well documented, in light of your position as Irish Ambassador to the UK. However, on a more local level, what implications do you see Brexit having on Waterford and the South East Region?

A: Brexit is a bad thing from many angles. We had hoped that Britain would remain in the European Union, but that is clearly not to be. Our aim now must be to minimise the downsides of Brexit for Ireland and to maximise any upsides such as increased inward investment. Brexit poses many challenges for Ireland, and we need to face up to these. It is impossible at this stage to judge precisely how Brexit will pan out, as there are many uncertainties about, but we need to be ready for all eventualities. Ireland’s position is clear on one point: our future lies with membership of the European Union which has served us well for more than four decades now.

Q: Waterford is planning to be a very different and dynamic place in five years’ time. On your more recent visits home, have you noticed the progression and are you confident that the new Waterford and South East region will be a more attractive location for FDI investment?

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Keep up the good work in pushing Waterford’s attractions which are many.

President of the United States of America Donald Trump with Greta Mulhall and Ambassador Dan Mulhall at the White House Oval Office.

A: Ireland has an impressive track record in attracting FDI, especially from the US. When we become the sole English-speaking country in the European Union after Brexit, we can, I think, expect to see increased flows of investment, including into Waterford and the Southeast.

Q: In your relatively short time in Washington, have you identified any specific business sectors which you would see as a good fit for Waterford and the South East region?

A: The key to future economic development will be the calibre of our people. One of the scarcest economic resources in the years ahead is likely to be talent. That is why WIT is such an important resource for the Waterford area. I have already come across a partnership they have developed with the Technical College System of Georgia (TCSG), which is exactly the kind of international collaboration we need for the future.

Q: In your view, do we do enough to promote Waterford and the South East as an

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attractive region for US investment and how could we improve?

A: Promoting any place requires unrelenting effort. Ireland is doing well at present as an investment location, but we can never afford to be complacent. The same applies to Waterford. Keep up the good work in pushing Waterford’s attractions which are many.

Q: Having spent most of your diplomatic career around the globe, where has been your favourite location and which has been the most difficult?

A: After only a few months in post, I believe that Washington may well turn out to be my favourite assignment. That is because of how welcome we are here on account of Irish America’s enduring identification with Ireland. My first posting in New Delhi in the 1980s was very memorable, but also quite difficult being cut off from family and friends in the pre-internet era when communicating with home was so very difficult.

Q: Growing up in Waterford, were you always career focused and ambitious?

A: I was a diligent student at Mount Sion and had ambitions to attend University from a relatively early stage, but beyond that I had little idea of what I wanted to do. After attending UCC, I ended up joining the diplomatic service more or less as an afterthought. Initially, I thought I would remain in Foreign Affairs for just a few years, but I have now served there for more than thirty five years.

Q: As Christmas approaches, what are your most cherished memories of the festive season in Waterford?

A: Christmas was always family time. My parents took Christmas seriously and we always went out around Waterford city centre on Christmas Eve. Ours was a large, close-knit family and on Christmas Day we spent lots of time together playing cards and other games. Members of our extended family joined us in the evening and the day ended with us watching RTE’s big Christmas film.

@DanMulhall NETWORK • Q4 2017


Michael Walsh speaking at the Annual Dinner

Waterford... Speaking at the recent Waterford Chamber Annual Dinner, Waterford City & County Council CEO Michael Walsh laid bare his vision for Waterford in a passionate oration to over 250 leading business people in the Tower Hotel. Here is what he had to say.

“I

n the last 30, 40 years, the rate of growth has just been phenomenal and there’s one certainty - if we look and go back to the facts - the next 30 years will see more, because the next 30 years are going to see growth again. As night follows day there will be a million more people in Ireland and as night follows day

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there will be 20, 30 or 40 thousand additional people working, living and otherwise in Waterford – and that’s just the nature of where things are. So sometimes you can forget that bigger picture but the simple reality is that Waterford is growing. It is developing and it is continuing to do so, and yes

NETWORK • Q4 2017


there will be up and downs. In our 1100 years, Waterford has seen pestilence, plague, war, times of absolute poverty in many respects and equally times of exceptional growth and economic development. If you went back to the 1700s for example you saw The Mall and the Quays developed here in Waterford. It was a time of exceptional prosperity in relative terms because Waterford prospered - it provided. It was said that half of the ships on the Thames in London came out of here and you had a phenomenal ship building industry. You had a phenomenal port and you had a phenomenal thriving sort of industry and enterprise around that at that time. Take that a little bit forward and it’s very simply the case that Waterford has been through a tough time, but it is relative. The recession hit here harder because there was a dependence on what we call traditional manufacturing. Good old Ireland Inc. priced itself out of doing that from a competitive basis and in that context there was a phenomenal chasm here in latter years. In the last eight or 10 years we had significant job losses in traditional industries like Waterford Crystal, ABS Transformers, the Foundry – places that were the bedrock in many respects of Waterford. So in that last eight or 10 years, to my mind we have actually managed to swim against the tide and latterly into the teeth of that recession. We have managed to probably add 3,000 jobs of consequence - in life sciences, pharmaceutical and other spaces like that which are more knowledge-based industries and higher valued jobs in many respects. We have managed to transition ourselves into a space that we have become a tourist destination, which

NETWORK • Q4 2017

Waterford never was. There are investors beginning to recognise it and to follow into that space. It’s also worth remembering that by chance or good luck or otherwise, the major infrastructure that will transform Waterford happened very late in the Celtic Tiger and as a consequence we have not

that there are really significant and exciting things happening. Some of them are Local Authority or Public Sector driven and there are others driven by the Private Sector. The last three or four year have seen the arrival of West Pharma, indigenous FDIs, the likes of Sanofi, the likes of Bausch + Lomb. What a story - trouble, strife and then better than ever before and really significant capital investment, Teva, EirGen, and others. Right across the board, significant job numbers being added on a continual basis and it’s still happening today. So with all those things that are happening, the objectives are relatively simple – we have to deliver on the North Quays and are working very hard in terms of that. We need every bit of help we can get from everybody and we are getting it, I can absolutely assure you. What will the North Quays do? It will close out the job from our point of view. When we did the analysis a number of years ago, the Mayor of the day, the elected members and myself sat down and asked where do we want to be? What does success look like? We want to transition into tourism

We have actually managed to swim against the tide and latterly into the teeth of that recession. yet reached on the dividend for the likes of the M9 and others. And let’s be entirely honest with ourselves, we need a little bit of time to transition. I come from West Waterford and I am Waterford to the core, but I can absolutely assure you that Waterford City had a brand problem. It had a brand that was related to strikes on the docklands to a sort of a very strong industrial low-base, in some respects, that doesn’t exist anymore and it has transitioned very significantly and as a consequence, you are in a completely different place. So where are we now? Where we are as of now is that, we are a work in progress. We are in a place

Artist's impression of the 'Transport Hub' at the proposed North Quays development

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Artist's impression of the proposed North Quay's development because we don’t have it as part of our economy. It has probably taken us 15 years, but we are nearly there because we did some great things, some queer things – we have roofed an open space (we’re the first in the country to do it). It’s great in the context of being different, but it’s also just great – it’s a wonderful space at nighttime and it’s transitioned that really significantly. The big ticket that we placed emphasis on was that we were going to do quality. And what does quality look like or mean? It means that it’s done for 50 or 100 years. So the granite paving and the other things that you see and take for granted in many respects at this stage in Waterford are not elsewhere. They cost – you’d hate to know – €400 a square metre to do that proper granite paving, but you have two choices – we could do tarmac, but if we focus on quality then we bring ourselves into a different place and we have a different story to sell. People haven’t completely seen the vision yet because they haven’t seen it all come together, but our strategy has always been to move the car to the edge so that core historical city centre is going to be a completely different space within

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a few years time. And we’re then going to juxtaposition that with the North Quays, which is going to be modern, an economic driver and going to be the catalyst for other spaces. It’s going to deliver retail choice. We’re 40,000-50,000 square meters short on retail here in Waterford and it’s because we couldn’t put big boxes into small spaces. We are going to add some hotel developments and we are going to have office accommodation there that will ultimately get that marriage that we’ll keep the tourist and the local happy. We are going to join them up with a really modern pedestrian bridge that will have an electric car, or better perhaps, creating that continual connectivity that will deliver an entirely new city and our objective is to deliver that within two or three years. We need your support to do that and we know we have it, actually. But we also need to continue to build on the collaboration and we need to tell the people the story of Waterford. We have a collective vested interest that is not surpassable. So what does success look like? Success looks like us transitioning what is five million of footfall in Waterford city centre at the moment to eight or nine million of

footfall. It looks like transitioning currently 500,000 bed nights as in paid for visitors to at least a million in that period of time - 15% growth per annum. It looks like adding 6,000 jobs – 2,500 of those can be delivered on the North Quays alone. It looks like having an airport that’s a reasonably modest regional airport with an extended runway delivering four or five hundred thousand passengers per annum of which 200,000 or 300,000 will be visitors to this region. It looks like having Mount Congreve being a five-star visitor destination. It looks like getting others like Waterford Distillery, which is a potentially phenomenal development, becoming another visitor destination and us having that sweet spot of having seven or eight really strong stories to tell. Now, who will deliver that? It will be those of us here in this room because we have a vested interest to tell the story of Waterford. We want our own people to be proud of what we do and we want investors to recognise the opportunity that exists here and to come here. We have people who are prepared to back with their money, not their mouths in this city. The opportunity exists for all of us in collaboration.

NETWORK • Q4 2017


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‘National outlook looks positive, but regional challenges remain’  By Jim Power, Economist

A

s a small open economy, Ireland has always been and always will be extremely influenced by the vagaries of the global economic cycle. When the global economic history books are being updated, the period since 2008 will be written up as a period of unprecedented difficulty and challenge for the global economic and financial system. These global difficulties created enormous problems for the Irish economy and pushed it into a very difficult recession. However, due to a combination of prudent policy making, painful decisions and lots of luck, the economy has emerged strongly from the ashes over the past three years. As we move towards 2018, the momentum in the economy is strong and prospects for the coming year look promising. The global economic cycle is steadily improving, with the US and the Euro Zone in particular showing solid momentum. The impact of Brexit is starting to be felt on the UK economy, which is not surprising, as uncertainty is the enemy of business and consumer confidence. The only thing we can say with

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certainty about Brexit is that it is characterised by deep uncertainty. The growth momentum in the Irish economy during 2017 was solid and broadly based. Consumer spending is gradually getting better; consumer confidence is quite high; exports are doing well and the public finances are continuing to improve. In 2018 we are likely to see an ongoing improvement

The challenges from Brexit are very clear. However, there are also opportunities. in economic conditions, notwithstanding the challenges posed by Brexit. The medium-term prospects for the Irish economy look reasonably good at this juncture. In Budget 2018, the Department of Finance forecasted annual average growth of 3.5% out to 2020. Based on what we know at the moment, these projections look realistic, but of

course there is always something out there waiting to blow the most scientific forecasts out of the water. Hopefully, this won’t happen. Despite the recovery, the challenges facing Ireland are very clear. The main challenges include a chronic lack of housing, under-funded and inefficient public services, managing the balance between public expenditure and taxation, growing wage and other business cost pressures, and of course Brexit. These challenges will have to be faced up to in a brave and aggressive manner. For a regional economy such as Waterford, the challenges from Brexit are very clear, given how important tourism and agrifood are to the local economy. However, there are also opportunities. Some UK companies will inevitable re-locate some of their activities to Ireland to service the EU market post-Brexit. Dublin is the most obvious beneficiary, but there are also significant regional opportunities. Ireland needs more balanced regional economic development, not least because Dublin is becoming congested and the costs of living and of doing business

NETWORK • Q4 2017


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are high and rising. Housing is also a big issue. Stakeholders in Waterford should work hard to exploit possible opportunities. One of the big challenges facing Ireland is the unbalanced nature of economic activity. The Greater Dublin Area is booming, but some of the regions are lagging behind quite badly. Despite the fact that employment growth in the South East between the middle of 2012 and the middle of 2017 was 15.5%, compared to a national average growth rate of 12.4%, the unemployment rate in the region in the middle of the year was 8.1%, compared to a national average of 6.4%. The South East is improving, but still has a long way to go. It is clear that more balanced regional economic growth and development has to be a key priority. Regions should not depend on government alone, but needs to make it happen from within. The objective must be to work to create a region where people want to live and work and where employers want to come to create jobs. This

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requires a number of attributes: • A pro-business attitude • A supportive political and local authority structure • A high-quality labour force • High quality public services such as health, law and order, and education (a university for the South East is essential) • An abundant supply of high quality housing for owneroccupier and rental purposes • A high-quality IT capability and infrastructure • A high quality physical infrastructure, including transport connectivity For a region to grow and prosper, all of these attributes and more are essential. In the context of the South East region, where the economic performance is not as strong as it should be, all of these issues need to be considered. The delivery of the Greenway by Waterford City & County Council, in the face of much opposition, is a good example of what can be achieved.

Jim Power Jim Power is a graduate of University College, Dublin with a BA in Economics & Politics, and a Master of Economic Science Degree. He writes regular columns in both The Irish Examiner and The Sunday Business Post online edition and contributes to numerous other newspapers and magazines on an occasional basis. He is also a frequent contributor to radio and TV on a variety of different shows. His first book ‘Picking up the Pieces’ was published by Blackhall Publishing in November 2009. Jim will be delighted to discuss any upcoming projects with which he might be able to assist you. Phone: 01 499 0097 Email: jim.m.power@googlemail.com Web: www.jimpowereconomics.ie Twitter: @JimPowerEcon

NETWORK • Q4 2017


Why

Waterford?

US born Kevin Mahony moved to Waterford a couple of months ago with his wife and 17 year old son from San Diego, California. One of the Senior Executives of ARTeSYN and currently responsible for Global Strategy and Finance, Kevin has historical roots in Ireland and says Waterford has so much to offer, not only in terms of location for the global company, but also for lifestyle and culture. Since moving here Kevin is regularly asked the question: Why Waterford?

BUSINESS “From a company point of view we are growing globally with seven sites in four countries. We have an Irish-based customer who wanted us to be in Ireland to manufacture for them, so two years ago we took a serious look at Ireland. We considered Dublin, Limerick and Cork, but we wanted somewhere central but affordable. Then we looked at Waterford and Wexford and realised Waterford was in fact a lovely city with an equal distance between the main hubs of Cork and Dublin. “There is a high tech aptitude in WIT, you can pay a reasonable wage, have a high quality of life, good schools, little traffic compared to other areas in Ireland and it is affordable for people to buy a home – all of which lends to retaining the calibre of staff we require.

“We started in Wallace House and expanded to our current facility in Six Cross Roads. We have four facilities in the US, all based in the West Coast, one in Wales, one in Tallinn and possibly one in Asia next year, so someone had to cross the Atlantic and it made sense that it would be me.” LIFESTLYE “I have been over and back over the past couple of years and I brought my wife with me earlier this year to answer one simple question – could she live here? Her answer was, “I'm only going if the dog can go!” That was the end of June and we moved here with our son, and dog, at the end of August. I have one daughter who is in her third year in college in the States but will be joining us for the holidays and will be doing a semester in London, which is great.

“I like Waterford – it’s a good place with great people and I love the quality of life it offers. We’re 15 minutes from Dunmore East, there’s great golf, although I haven’t had a chance to experience it yet, nice restaurants, we walk the dog by the river, and you’re only a couple of hours from Cork or Dublin. We’re trying to get out and about as much as we can to places like Hook Lighthouse - everything is so accessible. I still travel quite a bit for work but my family now have the opportunity to travel and see this side of the Atlantic. “People look at me and say why on earth would you come here? I have lived in over 20 cities at this stage and sure nothing is perfect but Waterford certainly has a lot to offer.”

ABOUT ARTeSYN® ARTeSYN® is an emerging visionary brand in the designing and manufacturing of single-use valves and components. They opened their Corporate Office at Six Cross Roads earlier this year. ARTeSYN® Corporate Office, Six Cross Roads, Kilbarry, Waterford Tel: 051 508431 • www.artesynbiosolutions.com

NETWORK • Q4 2017

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Why Waterford?

Robbie Skuse is a Cork native but moved to Waterford in 2015 to launch Kollect.ie with his co-founders. We spoke with Robbie on the back of winning Waterford’s Best Young Entrepreneur competition 2018 where he goes on to compete in the regional final in January. Kollect also won the “Best Established Business” at the IBYE awards night, held recently by Waterford Local Enterprise Office.

ROBBIE SKUSE

Kollect.ie www.kollect.ie

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Robbie’s business Kollect, was launched in 2015. Its business model is an on-demand waste collection service for bin collections, junk and skip hire. It works similar to Uber, except instead of moving people, they move waste. They simply team up with already established waste contractors and subcontract out bookings to them. We asked Robbie why he chose to move to Waterford: “We looked at a few options but Waterford is really well situated, being close to

both Cork and Dublin. We found the contractors to be really reliable and knew we could work with from the start. "Our decision has been reinforced with the ability to hire local talent, as our workforce has grown to 14 full time. We have an office in the City Enterprise Centre, which provides brilliant facilities for a reasonable rate. We’ve also been fortunate to work with the local enterprise authorities to help us secure some vital funding.

NETWORK • Q4 2017


MARTIN GAIK

Aeronstudio www.aeronstudio.ie

"After spending a decade running my business from Dublin, I moved to Waterford with my family. It made sense. The cost of living here is sensible, the city and surrounding areas are beautiful and people are warm and welcoming. Running a digital agency that serves clients worldwide, I wasn’t shackled to a specific location. All that my business required was high-speed broadband and a great business community. Waterford delivered on both. My daughters love the place, and my wife’s only regret is that we didn’t move sooner. It has only been nine months, but during this

short time, I managed to meet many fantastic people who are building their business empires and invest their time, sweat and money in this incredible city. You can see it growing day by day. Not a week goes by without family-friendly events and business gatherings; it’s hard to keep up! There is a great sense of pride and comradery, which is conducive to turning the most ambitious ideas into reality. Would you rather be a drop in the ocean, or have a real impact on the city you call home? If the latter is true, then Waterford is for you!"

ANTHONY PHELAN

Advance Physio www.advancephysiowaterford.ie

NETWORK • Q4 2017

"I grew up in Waterford, was away for about 20 years, and returned in late 2014. Anytime I returned to visit, I always got a good feeling that I was back home. I always knew that I would eventually return home for good. I have very fond memories of growing up in Waterford, the people, the place, and getting up to a little bit of mild mischief every so often! All of these good memories

are the reason why I wanted to come home. My best friends today are still the ones that I met when I was in De La Salle. All your big life decisions have to come from your heart. Since I’ve come home, I’m glad to report that life is great and continues to get better. Even today as I write this, it’s a great feeling knowing that I’ve made the right decision, and I’m exactly where I want to be."

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Movers & Shakers New appointments in the Waterford business community

LAUREN TRAYNOR

RICHARD HICKEY

DEIRDRE ENRIGHT

Executive Project Director Waterford Viking Triangle

Project Executive South East Action Plan For Jobs

Business Manager Hartley People

Lauren took up her new role with the Waterford Viking Triangle Trust in late July 2017. A graduate of UCC with a BSc in Government, Lauren's background is in public administration, politics and current affairs, so it’s safe it say she is not shy! Prior to taking up her new role, she worked in the Corporate Affairs Dept. of Waterford City and County Council, working with the Mayor of Waterford among other things.

Richard joined the South East Action Plan for Jobs (APJ) in March 2017 as Project Executive. The South East APJ is a joint initiative funded by the five Local Authorities in the region, Carlow, Kilkenny, Tipperary, Waterford and Wexford and with an implementation committee comprising of all of the agencies with a role and remit for developing the region along with local industry champions.

Deirdre joined the Hartley People team in September 2017. As Business Manager of Hartley People 3Sixty, she leads the Contingency Workforce Solutions team, servicing the temporary recruitment needs of companies in Waterford and across the South East.

A native of Waterford, living in the heart of the city, Lauren is excited for Waterford’s future and is enjoying working with the many stakeholders driving the development of Waterford forward and placing the city and county firmly on the map as a top class destination to live, work, visit and do business in. If you would like to discuss anything Viking Triangle related or touch base on any matter drop Lauren a line on 087-1835035 or ltraynor@waterfordvikingtriangle. ie.

As well as monitoring the delivery of the 194 actions contained in the Action Plan, the South East APJ is focused on developing the region as the first choice location for business, careers, inward investment and visitors. Prior to working with the APJ, Richard spent five years working as a Business Strategist with the RIKON Innovation Centre in Waterford Institute of Technology.

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Deirdre has an extensive management background having worked as a Senior Manager in one of the country’s leading retail multiples where she has recruited and managed permanent teams of up to 120 people, covering all aspects of HR, Finance, Marketing, Events and Customer Service and where she also looked after the temporary workforce requirements for the business.

NETWORK • Q4 2017


Confidence returning to

JOBS MARKET

 By Tracy Quinlan, Manager, Morgan McKinley Waterford

There is a continuing sense of confidence in the Irish professional jobs market and this is replicated across multiple industry sectors in the economy of the South East

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organ McKinley is the wholly Irish-owned multinational professional services recruitment company, with offices at Maritana Gate in Waterford since 2002. Founded in Cork in 1998, the company employs 800 people worldwide including Ireland, the UK, Europe, Asia Pacific and the Americas. We’re encouraged by the largely positive trends that we are seeing in the jobs market both nationally and here in Waterford. Our Monthly Irish Employment Monitor shows that the number of professional jobs on offer for candidates during the past year is consistently higher than in previous years and we expect this improvement to continue. The South East and Waterford in particular were among the hardest hit areas during the recession of the past decade, with a persistently high rate of unemployment. The consistent improvements that we are seeing are very encouraging where we are supporting the recruitment objectives of many Irish and multinational companies within the region. Our own recruitment services business in Waterford is growing and this in itself is a positive indicator. Waterford has much to offer as a regional economic and investment hub and we are highlighting this at a national and international level though our offices at home and abroad. In terms of hiring and recruitment activity, Dublin and Cork have operated at a pace that is somewhat higher than in other regions. However, the gap is narrowing as more and more professional job seekers specify that they are seeking career opportunities in the regions. Increasingly, multinational

and indigenous employers are also moving to establish offshoot operations to cater for this need and to fill vacancies more quickly. This is very noticeable in areas like financial services where the South East, for example, has seen a cluster of financial services companies expanding and establishing operations. The ‘Talent Agenda’ is becoming a big ticket item for companies from SMEs to bigger corporates. Early engagement with recruitment processes, a clear idea of the experience and skills required, and a flexible approach to hiring are increasingly important. Employers are developing more creative and long term recruitment strategies which is exactly where companies like Morgan McKinley can add value. As the economy continues its recovery and growth, the skills required to consolidate and drive this growth across all sectors are in focus. For example, technology is crossing over every sector and developing hybrid skill sets is more necessary than ever. The notion of ‘upskilling’ is not new but the speed and pace of change, driven by technology, means almost all jobs require additional and continuous learning to keep relevant. Ireland’s ability to continuously create high value jobs has always been based on our willingness to innovate, grow and move up the value stream. The trends of the jobs recovery to date indicate that we must all work together to stay relevant and bridge any gaps. At Morgan McKinley in Waterford, we’re ready to play our part.

Key Contacts in Morgan McKinley Waterford Tracy Quinlan Waterford Manager Financial Services 051 309650 tquinlan@morganmckinley.ie

Eleanor Collins Manager Engineering & Quality 021 2300300 ecollins@morganmckinley.ie

Marguerite Maher Team Lead IT Desk 021 2300300 mmaher@morganmckinley.ie

Lesley Cooke Recruitment Consultant Accounts & Practice 051 309650 lcooke@morganmckinley.ie

Joanne O'Leary Senior Recruitment Consultant, La Crème 051 309651 joleary@lacreme.ie

Ian Murphy Consultant | Supply Chain & Procurement Recruitment 021 2300300 imurphy@morganmckinley.ie


Waterford well positioned to attract new investment Waterford and the South East can look forward to a positive business future according to Brendan McDonald, IDA Ireland South East Region Manager.

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rendan and the wider IDA Ireland team, both in Ireland and overseas, are actively promoting Waterford and the South East region for FDI (Foreign Direct Investment) to take advantage of opportunities that may arise from Brexit, pointing out the region’s strong value proposition which includes improved infrastructure, a talented workforce and the unrivalled quality of life on offer in the South East region. Brendan notes that all of these attributes are absolutely vital when it comes to the decision-making process that companies go through when choosing a location for FDI. IDA Ireland is the country’s Investment Development Agency and since 1969 its main role is to attract and sustain investment and employment. There are over 199,877 people employed in FDI companies in Ireland, representing almost one in 10 workers in the economy. Brendan’s role is to drive FDI into the South East Region, comprising of counties Waterford, Wexford, Kilkenny, Carlow and South Tipperary. IDA Ireland is midway through its current strategic plan, ‘Winning:

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Foreign Direct Investment 2015–2019’ which has ambitious targets to deliver 80,000 new jobs, 900 investments and €3 billion R&D investments as well as balanced regional growth. In 2015 for the first time, ambitious investment targets have been set for each region, with a strong focus on securing an increased share of investments. Central to this is a strong ambition for employment growth throughout all regions over the lifetime of the strategy. IDA is targeting a minimum increase in investment of 30pc to 40pc for the South East region. As well as the significant presence of Irish-owned companies in Waterford, there is a strong ecosystem of pharmaceutical, medical, technical, and internationally-traded services businesses with scope to grow and to act as a catalyst for further clustering of these sectors. “Waterford is a very attractive location for Foreign Direct Investment as it is a dynamic city which is very much open for business – the city has a proven track record of attracting investment from start-ups and expanding business. The city, county and region

offer a young, well educated workforce and is easily accessible for international visitors. Waterford’s quality of life for employees is exceptional as it blends elements of rich cultural heritage with a new and vibrant lifestyle – with new additions such as the Greenway further showcasing the county to not only locals, but visitors from all over Ireland and overseas”, Brendan says. The message from Brendan and the IDA South East team is that they will continue to promote Waterford and the South East Region as an excellent location for global companies. Brendan notes that “Waterford is well-positioned to continue to attract new investment. “However”, he says, “This can only be achieved by all parties collaborating and working together.” To that end, he says: “I am thankful that we have Stakeholders in the South East such as Waterford Chamber of Commerce as well as Waterford Council and other agencies who will continue to support us in the task of attracting more FDI to Waterford and the wider region.”

NETWORK • Q4 2017


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GET

GDPR

READY

ď Ž By JOHN P. GOFF, Nolan Farrell & Goff Solicitors

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ata Protection Legislation has been in force in Ireland since 1988 but it is only in recent years that we have come to realise the benefits and the risks of this legislation. The new General Data Protection Regulation comes into force on 25th May 2018. It increases the obligations on businesses holding data with a corresponding increase in the protection for Data Subjects. The overriding principle of the regulations is that data belongs to the Data Subject and is only on loan to the business. Like all borrowed assets, there are Basic Rules of Respect: the data must be obtained openly with consent, protected, only be used for the agreed purpose and returned or deleted when the purpose has expired. The risk of data being misplaced is high as data can be easily transmitted electronically by accident, e.g. an email being sent to the wrong address or a mobile device misplaced. Accidental loss of data will incur liability if it could have been prevented by taking basic precautions, e.g. better training of staff or developing and implementing a better system. The data controller will need to show that he/she is not responsible so it is vital to have proper systems in place to protect all data. This will include passwords, firewalls, possibly encryption but systems must be up to date and must be used. Most businesses will require professional advice on this issue to ensure compliance with the regulations. SO WHAT’S NEW? Consent must be freely given, specific, informed and unambiguous. Customers and employees cannot be forced to consent or be unaware that they are consenting to the processing of their personal data. Consent requires a positive action; it cannot be inferred from silence. 24

Data is generally processed pursuant to Data Protection Notices issued to customers and employees. Data collected for one stated purpose cannot be used for a different purpose without first notifying the Data Subject. Applications for data by Data Subjects must be dealt with without undue delay and, at the latest, within one month (previously 40 days). There is no entitlement to charge a fee for dealing with an access request (unless you the cost is excessive). Requests can be refused if they are manifestly unfounded or excessive. Inaccurate data must be corrected and expired data must be deleted. Damages can now be awarded for material and for non-material damage. The concept of non-material damage is relatively new in Irish Law and may be measured similar to damages for defamation where there is no financial loss and where awards can be quite substantial. Administrative fines can be imposed by the Supervisory Authority (the Data Protection Commissioner in Ireland) for breaches of the Regulation. All personal data breaches must be reported to the Data Protection Commission within 72 hours of becoming aware of the breach unless the data was anonymised or encrypted. Also, breaches that are likely to bring harm to an individual, such as identity theft or breach of confidentiality must be notified to the individual concerned. Public Authorities, organisations whose activities involve the regular and systematic monitoring of Data Subjects on a large scale and organisations who process sensitive personal data on a large scale are required to designate a Data Protection Officer with overall responsibility for Data Protection compliance within the organisation.

If you need advice on this or any legal issue please contact the team in Nolan Farrell & Goff. Tel: 051 859999 Email: info@nfg.ie Web: www.nfg.ie WHAT CAN YOU TO DO PREPARE? All organisations should carry out an audit to assess the personal data that they hold, the manner in which it is held and communicated to others. They must ask why they are holding it, how they obtained it, why was it originally gathered, how long will they retain it and do they ever share it with third parties and on what basis. Paper data and digital data and the manner in which they are stored and handled must both be assessed. Then ask how secure is it in terms of encryption and accessibility? Staff training in data collection, storage, processing and communicating must also be assessed. Bear in mind that the biggest risk will be the basic accident. This is the most difficult thing to prevent. Once the audit is completed, organisations need to develop and implement appropriate policies, systems and training programmes to protect the data they hold, to prevent breaches and most importantly, to ultimately protect themselves against claims for damages and prosecutions. NETWORK • Q4 2017


The GDPR and You 1

General Data Protection Regulation

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How will Access Requests change?

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Becoming Aware

Becoming Accountable

Review and enhance your organisation’s risk management processes – identify problem areas now.

Make an inventory of all personal data you hold. Why do you hold it? Do you still need it? Is it safe?

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3

Personal Privacy Rights

Communicating with Staff and Service Users

Ensure your procedures cover all the rights individuals are entitled to, including deletion and data portability.

Plan how you will handle requests within the new timescales – requests must be dealt with within one month.

Review all your data privacy notices and make sure you keep service users fully informed about how you use their data.

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What we mean when we talk about a ‘Legal Basis’

Using Customer Consent as grounds to process data

Processing Children’s Data

Are you relying on consent, legitimate interests or a legal enactment to collect and process the data? Do you meet the standards of the GDPR?

Review how you seek, obtain and record consent, and whether you need to make any changes to be GDPR ready.

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Do you have adequate systems in place to verify individual ages and gather consent from guardians?

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Data Protection Impact Assessments (DPIA) and Data Protection by Design and Default

Reporting Data Breaches Are you ready for mandatory breach reporting? Make sure you have the procedures in place to detect, report and investigate a data breach.

Data privacy needs to be at the heart of all future projects.

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Data Protection Officers

International Organisations and the GDPR

Will you be required to designate a DPO? Make sure that it’s someone who has the knowledge, support and authority to do the job effectively.

The GDPR includes a ‘one-stop-shop’ provision which will assist those data controllers whose companies operate in many member states. Identify where your Main Establishment is located in the EU in order to identify your Lead Supervisory Authority.


START ME UP! Taking the leap to start your own business in no mean feat. Since introducing our reduced Start-up rate of membership, we have welcomed a number of new dynamic entrepreneurs to Waterford Chamber. We are delighted to meet five of them in our first edition and wish them continued success.

NATALIE COOKE CONSULTING

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atalie Cooke Consulting is an award-winning Business Development & Customer Relationship Management (CRM) Consultancy. Natalie Cooke, founder, has always been passionate about growing and developing businesses and her team offers companies focussed, nononsense practical advice, enabling clients to improve their bottom line. Business health, development & CRM consultancy, feasibility studies, coaching, sales and marketing training, events and project management are all part of the portfolio of services. Their tagline is to 'Create

& Improve Business Processes'. In addition, Natalie Cooke Consulting is an approved provider of LEO (Local Enterprise Office) mentorship and training courses. With an office in Boxworks, Waterford City and a reach that covers the South East and stretching to Cork and Dublin, Natalie and team are proud to supply independent advice and support, so each client can be assured that they are provided with a thoroughly unbiased and unique service, tailored specifically for them. For more information please visit www.nataliecooke.ie

TAGLINE DESIGN AND PRINT

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agline Design and Print is a full service graphic design and print management company established by Dean Gunnip in late 2015. Having worked in design and print for over 15 years, Dean had the required experience, knowledge and business relationships to start his own business. Dean received invaluable help and advice from LEO and Waterford Chamber from the outset, while another vital resource was the City Enterprise

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Centre which provided a great turn key, shared office space solution with a communal atmosphere and is where Tagline remains today. Tagline offers professional graphic design for print and the web, with the ability to manage the print process through to delivery. Their unique proposition is that they manage the project, find the best supplier at the best price for your particular job and deliver to your door, on time. Tagline works for many of Waterford’s most prominent companies and some high-profile clients in Dublin.

NETWORK • Q4 2017


SMOVEY HEALTH

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rene Treacy discovered these Austrian handmade exercise and wellness tools that is “vibration therapy” while living in Lanzarote in December 2015. Irene trained as a “Smovey Coach” in Austria and secured the Irish franchise for Smovey in July 2016. She moved back home to Tramore to set up Smovey in Ireland and the UK. Smovey is an easy to do light, hand held exercise tools, that has four steel balls inside and through various movements it has a host of benefits from helping conditions like arthritis, IBS, anxiety, depression, Parkinson’s and MS. Irene now has 25 smovey coaches within Ireland,

UK, America, Romania and Sweden, who are a range of professionals from chartered physiotherapists, fitness and physical therapists, nurses and yoga instructors. Smovey Health’s office is on Main Street, Tramore, Co. Waterford and offers an open door policy from 9am to 1pm Monday to Friday, so all welcome to pop in for a free consultation. If you’d like more information or would like to become a smovey coach, please check out www.smoveyhealth.com

LEGACY IRISH CRAFT CIDER

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egacy Irish Craft Cider is a new entrant to the Craft Cider market – only three generations in the making! Liam Mc Donnell has apples in his blood, from his father and grandfather growing and selling apples. “I always wanted to have my own business. I’d been working for a large global brewer in the Irish drinks industry and I saw the opportunity quite naturally. There is a lot of activity in the Irish micro brewing industry but not so much in cider.

“After much consideration and planning I produced a test batch of 1,000 cases of Legacy Cider. To my surprise and delight it sold out in no time. So I went about producing a much larger quantity and decided to enter the business on a full-time basis. “It has been a dream come through for me as I build up a loyal customer base through trust and value. What puts a smile on my face? The support I received from the trade and consumers in Waterford City and Dungarvan. The trade embraced the product as being local and got behind it as did the consumers. This has allowed me to establish the business in the crucial first year. For this I am very grateful.”

INSPIRING EXCELLENCE

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nspiring Excellence is a dynamic company which focuses on the principles of high performance. It has become one of the fastest-growing Executive Coaching organisations within the South East in 2017. Shane O'Sullivan, as leading Executive Coach, has a passion for high performance. He has worked in the trenches of high-stakes environments throughout his sporting and business career. Through Inspiring Excellence he works as a coach to some of the best in Ireland, training the mindset skills essential to revealing one's potential. His clients include Hurlers of the Year, All Stars, Professional Golfers,

NETWORK • Q4 2017

Multinational Corporations and CEOs. He has become a highly sought-after keynote speaker and specialises in delivering high performance mindset training through Team and Executive Coaching. Clients include Sanofi, RelateCare and Tandem Project Management. He is a member of the European Mentoring and Coaching Council and the Coaching and Mentoring panel of Enterprise Ireland. To discuss a consultation check out www.inspiringexcellence.ie

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Sara Mullally Network Manager 051 311131 sara.mullally@waterfordchamber.ie

Skillnet    

Up to 25% funding Hassle free Tailored training Expert providers

   

Jackie Ryan Network Administrator 051 311139 skillnet@waterfordchamber.ie Kelly Cummins JSSP Administrator 051 311135 kelly.cummins@waterfordchamber.ie

Flexible to Business Needs In-House or Open Delivery Friendly Team Great Customer Service

HOW CAN WE HELP YOU? We provide grant-aided training and development opportunities which individual enterprises might not be in a position to undertake by themselves. Our training is specifically organised in response to direct employer input; these requirements can be tailored to meet particular requests where an ‘off the shelf’ training programme may not suit. WCS provides IT & Technical IT Training, Management Development, Leadership, Personal and Professional Development, Health & Safety, Quality and Lean programmes ranging from one day up to Masters Level 9. We also actively participate on forums such as the WIT Lean Forum, ICT, Healthcare and Childcare, facilitating organisations to collaborate, network and promote best practice within their industry/sector.

FREE TRAINING FOR JOBSEEKERS Whilst our key focus is on the needs of our member companies, we also run dedicated programmes for jobseekers who are seeking to improve their employment prospects through upskilling and cross-skilling. If you are currently unemployed and eligible (see www.skillnets.ie/ jobseeker) you may be suitable to attend training with the network free of charge and with no impact to your social welfare payments or benefits. ABOUT US We have been in existence since 2003 and focuses on developing the critical skills of employees to improve the performance, productivity, profitability and competitiveness of member companies across the South East region. WCS operates an open and transparent learning and development

service for employers. We source trainer providers and programme content related to your business needs. In 2017, WCS has delivered 186 courses and events. We have trained 1,981 people and worked with over 240 companies across the South East. MEMBER COMPANIES Waterford Chamber Skillnet works with members in the following sectors: Biopharma, Childcare, FinTech, Healthcare, ICT, Manufacturing, Med Device, and Services. Our members company sizes range from Micro, SME to Multinationals across the South East Region. Becoming a member is free of charge – you simply have to partake in training.

Testimonial – RED HAT “Red Hat in Waterford has successfully used Waterford Chamber Skillnet to recently train associates on site. We had evaluated several training options for our ScrumMaster training and certification needs. What set the Waterford Chamber Skillnet apart and ultimately why we opted to pursue our training needs through them is as follows: • Communication: Our emails and phone calls were promptly answered and a site visit organised with Sara from the Chamber Skillnet team. This gave us a wealth of information and all the upfront pricing information. • Transparency: We had no hidden costs when it came to the charges for our training. All prices were clearly labelled up front. • Value for Money: Our training needs worked out at almost 100 Euro per person after the Waterford Chamber

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Skillnet discount was applied. This was almost 50% cheaper than our nearest quote and in some cases a 100% cheaper. • Location of training: We could hold our training on site and did not need to travel. This is a huge cost saver and a differentiation for dealing with a training organisation in our opinion. We have already engaged with them for our 2018 training plans and are really enjoying the proactive nature of the relationship and it is helping to cover key skills gaps for our staff here in Waterford. I would highly recommend the service and professionalism and it will be a cornerstone of how we satisfy our training needs for the coming years.” – Dr. Leigh Griffin, Red Hat. Nov 2017

NETWORK • Q4 2017


NETWORK • Q4 2017

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The Collective Voice is Stronger Waterford Chamber is here to represent your business voice on local and national issues. Informed by you and working for you, we proactively lobby for change to ensure the best environment for your business.

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ne of our most recent representations on behalf of our members was our submission to Government on the National Planning Framework. We were delighted to work closely with other Chambers in the South East on a submission for the entire region. We also made an extensive submission on behalf of our members and the wider business community, which can be viewed in its entirety on our new and improved website www.waterfordchamber.ie. The following highlights the issues pertinent to Waterford and the region, which we are continuously engaging on with the various stakeholders. NPF SUBMISSION SUMMARY In summary, Waterford Chamber recommends that in order to ensure the full potential of Waterford and the South East Waterford City Region is realised, the following key future growth enablers must be provided for in the NPF: • Government investment to support the development of the North Quay’s SDZ which will deliver a diverse mix of enterprise, retail, residential and recreational space, creating a vibrant and complementary extension to the City centre and a dynamic new economic engine for the South East. • Investment, policy and legislative provision to position Waterford as a University City with a Technological University for the South East of international standing and scale, providing our citizens and enterprises with the skills,

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knowledge and innovative competencies required into the future. An upgrade of the N24 to motorway status connecting the three main centres of population and employment in the Southern region, Waterford, Limerick and Cork (through the M8), aswell as the ports in the South East (Rosslare, Belview/Waterford), Foynes and Cork, strategic import and export centres with the EU and UK. Provision of investment and specialist resources ensuring the delivery of acute care, A & E and maternity services in Waterford University Hospital catering for an ageing and growing population within Waterford and the South East. Policy and investment priority to support the growth of the Tier 2 Ports of Bellview and Rosslare, which are and will be critical infrastructure in connecting Ireland and the South East to Europe. Investment supporting the expansion of the runwayat Waterford Airport developing it as a key strategic infrastructural asset capable of handling up to 600,000 passengers per annum, providing short haul connectivity to the UK and mainland Europe. Capitalise on the very considerable success of the Waterford Greenway, and by connecting the Greenways and Blueways of the South East, provide a powerful tourism proposition and quality social amenities for our citizens.

NETWORK • Q4 2017


POLICY ADVISORY PANELS Waterford Chamber’s priority is to ensure that the business environment in which our members operate continuously improves and that Waterford and the South East region grows to its full economic potential. Our aim, through lobbying, is to influence policy at both a regional and national level to ensure a business environment and economic landscape that is conducive to the operations and needs of each of our members. To guide our policy positions on issues that are impacting on our members businesses, we have introduced Policy Advisory Panels, enforcing our message that the collective voice is stronger. To ensure that we adequately represent the voice of our members, each Policy Advisory Panel consists of members from related businesses, under the following headings: • • • • • •

Connectivity, Infrastructure & Development Visit Waterford (Tourism & Hospitality) Education, Industry & Technology Retail Finance & Services Health & Well-being

Utilising the subject matter expertise that exists within our membership, the Advisory Panels inform and guide our policy positions. If you wish to become involved or learn more about our Policy Advisory Panels, see our website www. waterfordchamber.ie or please contact Waterford Chamber CEO Gerald Hurley directly by calling 051 872639 or email gerald.hurley@waterfordchamber.ie

1. Lar Power, Waterford Council; Kathryn Kiely, Chamber Deputy President; Laurent Borla, Chamber Director; John Moran, European Investment Bank; Frank O'Regan, South East Action Plan For Jobs; Paul Nolan, Chamber President. 2. Paul Nolan, Chamber President; David Cullinane TD; Mary Lou McDonald TD; Gerald Hurley, Chamber CEO. 3. Paul Nolan, Chamber President; Minister Simon Coveney TD; Kathryn Kiely, Chamber Deputy President; Paul Nolan, Chamber President. 4. Simon Mamouney, First Secretary and Deputy Head of Mission, Australian Embassy in Ireland; Gerard Hurley, Waterford Chamber CEO; Niall Browne, Chief Executive, Dawn Meats; Richard Andrews, Australian Ambassador to Ireland; David Watson, Senior Trade and Investment Commissioner, Australian Embassy in Ireland; Dan Browne, Director, Dawn Meats.

NETWORK • Q4 2017

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#Brexit

Fail to prepare, prepare to fail  By Aidan Gough, Strategy and Policy Director, InterTradeIreland

While uncertainty still looms around the impact of Brexit, InterTrade Ireland encourage businesses to plan, act and engage.

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n the space of one month 177,000 lorries, 205,000 vans and over 1.8m cars will cross the border between Ireland and Northern Ireland. In one day it is estimated that 30,000 people make the cross-border commute to work. These lorries, vans, cars and people are involved in a trade in goods and services that now totals close to €6bn a year, growing at an average annual rate over the past twenty years at over 4 per cent. This trade across the border is disproportionately important for small business with nearly two thirds of Northern Irish small firms’ exports going across the border. The reality of this ‘frictionless’ land-border for many small businesses is that the all-island market is effectively their local market despite it being cross-border, a notion that is unfamiliar to many small businesses in Great Britain. Other work by InterTradeIreland also shows that cross-border trade links exhibit a high degree of integration. Northern Ireland accounts for between 10 and 12% of total exports from Ireland to the UK whereas Northern Ireland accounts for less than 3% of the UK population. Furthermore, the share of intermediate goods and two-way traders in cross-border trade is

higher in almost all sectors than in the same sectors from the rest of the UK. Ensuring that businesses continue to avail of these growth opportunities, which also extend to value enhancing research, development and innovation partnerships is a key challenge for InterTradeIreland, the cross-border trade and business development body set up by the Belfast/Good Friday Agreement.

market environment for small businesses across the island of Ireland, a fact borne out by respondents to InterTradeIreland’s All-Island Business Monitor who are facing the challenges of rising costs of energy and overheads, new competition and difficulties recruiting appropriate skills, finding the time and resources to plan, for even potentially significant structural changes, is a perennial problem. The second issue is the degree of uncertainty that abounds due to a perceived deficit in reliable information, that complicates and constrains the scenario building process. Over the past year InterTradeIreland has been out and about speaking at events on both sides of the border, encouraging businesses to prepare for a new cross-border trading relationship while listening to their concerns. This engagement, backed up with information received in our allisland Business Monitor and several in-depth case studies, has helped us develop and launch a new Brexit Advisory Service for potential and current cross-border traders. The service, which includes direct access to specialist technical advice in areas such as tariff and non-tariff barriers, rules of origin, certification, staffing, exchange management and logistics through Brexit Start to Plan Vouchers to the

“When asked about making plans to deal with the postBrexit world, 95% continue to say they have none in place.”

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Through its quarterly AllIsland Business Monitor, InterTradeIreland has been monitoring the response from the business community across the island to the UK’s decision to leave the EU since it was taken on June 23rd last year. One of the most alarming pieces of information from this survey is that when asked about making plans to deal with the post-Brexit world, 95% continue to say they have none in place. The lack of planning is driven by two key issues, first an understandable focus on ‘the now’. In what is already an intensely competitive

NETWORK • Q4 2017


value of €2,000 and specific guidance on tariffs at detailed product level, is built on the mantra of encouraging businesses to PLAN, ACT and ENGAGE. Planning can begin with basic questions around the freedom of movement of goods, services, people and how that impacts a business. What might the impact be if tariffs or non-tariff barriers? What is the scale potential tariff that could be levied on my products? Do I know what rules of origin certificates are and what they cost? When the business answers these questions, and InterTradeIreland’s new service can help with this process, solutions and perhaps new opportunities may emerge. The next step then is to act, or at least to prepare alternative scenarios and actions depending on what emerges from the negotiations. Innovation, the application of Lean techniques, diversification are just some options to build higher margins within

a business model, and support is available from InterTradeIreland and other industrial development support agencies to assist in all these areas. Critically we are encouraging business owners to engage widely throughout the Brexit process. Talk with industry representative bodies, with industrial support agencies like InterTradeIreland, lenders, your workforce, customers and suppliers. Policy-makers are also intensely interested in direct feedback from the business community to inform negotiating stances. InterTradeIreland’s message is simple: while we recognise the pressures facing small business owners, dealing with the here and now, there is, nevertheless, a window of opportunity now that must be grasped to prepare for the challenges and indeed the opportunities that will be presented by a new cross-border trading relationship that is set to emerge over the next few years.

Aidan Gough Strategy and Policy Director, InterTradeIreland Aidan advises on collaborative strategy, policy and initiatives to help InterTradeIreland in boosting North/South economic co-operation to the mutual benefit of both economies on the island. Aidan leads InterTradeIreland’s Policy and Research team to identify areas where joint Government intervention can help to create an environment where it is easier to do business and increase the competitiveness of individual businesses and the island in the global economy. www.intertradeireland.com


Making an impact at FACEBOOK

A

chance meeting with a and have no intention of moving “You have to focus on strengths beautiful woman on the to Dublin. I asked what their work – not just what you’re good at but dance floor at Preacher’s from home policy was and was told what you are passionate about. nightclub 23 years ago turned there was none - I could work from What can make you turn up the dial Welshman Jeff Turner into a regular the park on a Saturday for all they so you can do something you enjoy Waterford visitor! cared as long as the job got done. every day? Find that thing that gives Now over two decades later the That made me sit up and listen.” you energy. For me, I love getting Facebook International Learning Speaking to a captive audience, into a room with a dysfunctional & Development Director was back Jeff spoke about the ethos of group and ripping up the agenda. on another nightThe old ways of team club dance floor in building just don’t Waterford, this time work anymore.” at The Reg, to speak So how does to the mentors and someone who works participants of the for a company that Regional Leaders operates 24/7 year Programme. round reach the perA joint initiative by fect work life balance? Waterford Chamber, “There is no such Bausch + Lomb and thing as a work life Waterford Chamber balance – it’s about Skillnet, the Regional work life integration. Leaders Programme The mobile phone is Pictured at the recent Regional Leaders Programme event, is designed to develop a blessing and a curse. from left: Jeff Turner, Facebook, Jackie Roche, Bausch + leaders for the future You have access to so Lomb, Sara Mullally, Waterford Chamber Skillnet, Gerald in the South East much information all Hurley, CEO, Waterford Chamber. Region. the time it’s incredThe programme ible. At Facebook, is aimed at professionals who Facebook being all about freedom it’s not about hours – there’s no want to develop their leadership and authenticity – the freedom to clocking in or out, there’s no dress competencies, as well as employers try new things and make mistakes. code – it’s all about impact. If you seeking to increase the capacity of They work by the motto of ‘Just in don’t manage yourself, work will their internal talent pool. time, just enough and just for me’. take over. It’s about getting it done Having had a varied and knowing when to walk career, from selling away.” insurance to working in While Facebook is a AOL, Bank of Ireland global phenomenon with and O2, Jeff joined 2.07B users per month, Facebook seven years it was started by Mark ago and now works Zuckerberg by accident, as with a team of just nine, covering “The thing about Facebook is a way to connect people at Harvard over 40 countries and 7,000 staff. there is always too much to do, so in 2004. Now they also own While the job comes with it really is important to prioritise. It WhatsApp and Instagram, among obvious travel commitments, Jeff, took me a while to get used to that. other platforms but Jeff insists it his wife Helen and two daughters To be honest I nearly left three isn’t about earning big bucks. “We Abbey and Lauren, live in New times in the first eight weeks and it need money to make products, not Ross and love the quality of life the was my mentor who I spoke to each the other way around.” At the end South East has to offer. time. Connecting people is tough of the day for Mark Zuckerberg, “When I was approached about and that’s what we do every day. Jeff and the thousands working at the job, I went in saying we can We connect people with skills and Facebook, “it’s all about bringing keep this brief – I live in New Ross knowledge to those who need it. the world closer together”.

"I nearly left three times in the first eight weeks"

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NETWORK • Q4 2017


Introducing the beautiful new SOLIS cassette range

Contemporary design for modern living. With clever door opening features, breathtaking flame pictures and strong smooth lines, the SOLIS range will be the central focus of any home.

Follow your heart to Stanley, and if you need convincing, talk to someone who already has one. They’ll tell you how much you save, and how much more you gain.

Bring your room to life Come to a Stanley Centre, call us on 051 302 300 or visit www.waterfordstanley.com

NETWORK • Q4 2017

35


Cultural Quarter

T

he development of a Cultural Quarter is part of the long term vision of Waterford City and County Council for the future of the city. The O’Connell Street area and its side streets were selected as having potential to deliver a vibrant and dynamic cultural life. “A Cultural Quarter for Waterford; Outline Rationale, Priorities and Building Blocks” was drafted in September 2018 with input from a variety of stakeholders, including the Cultural Quarter steering committee, community leaders, business groups, cultural organisations, artists and individuals. The plan has been made widely available for public consultation and it, and the report on the public consultation, will be presented to Council on December 14th for their consideration and approval. The plan sets out a vision for the O’Connell Street area, whereby it can deliver inclusive and sustainable innovation and growth for the cultural and creative sector. This is a key aspect of the plan, as CCI’s (Creative and Cultural Industries) are estimated to be responsible for over 4% of the EU's gross domestic product and seven million jobs in Europe. The cultural and creative sector also contribute significantly

36

to youth employment, employing, on average, more young people than any other sector. When it comes to sectors, visual arts, performing arts and music account for about half of all employment in the cultural and creative sectors. Another important aspect of the vision is that the Cultural Quarter will become a distinctive and engaging place in the heart of Waterford. Waterford is in a privileged position in having a busy and active multicultural community living and working on O’Connell Street. The community leaders were invited to add their contributions to the Cultural Quarter Plan relating to the development of the street. They raised many issues about safety in the area, improvements to the public realm including seating and better use of spaces etc. The community groups involved in public consultation have varied interests and are interested in enterprise and entrepreneurship, particularly related to development of food skills. The success of the plan will depend on the community of the O’Connell street area, including the business, artistic, student and resident communities getting behind the plan and participating in its development and the actions that take place as the plan

is implemented. The vision for developing the O’Connell Street area supports an open and inspiring attitude which will allow for experimentation, for trying new things and for transforming this part of Waterford. The Plan describes the current reality of O’Connell Street – as a richly historic thoroughfare for the city, a place of trade, worship and social practice. It is a zone in transition – it has lost much of the prosperity and energy of its past and is struggling to find a purpose in the modern city. New beginnings and a fresh distinctiveness are evidenced through the diverse communities who call it home, the bars and cafes, and the cultural hub offered by Garter Lane Arts Centre. This Plan, informed as it is by extensive consultation and research, shows that O’Connell Street and environs has the potential to become the type of inclusive, engaging, sustainable cultural ecosystem befitting the designation of WCQ. This is the type of cultural quarter which is created with existing residents and the wider cultural and creative sectors that provides a mix of affordable and accessible places for cultural production and consumption; and thus becomes attractive as a place

NETWORK • Q4 2017


to meet, exchange, do business, and participate in the cultural life of a changing city. The plan looks to Europe for inspiration as many European cities have successfully developed and fostered cultural quarters. Urban regeneration is part of the approach to sustaining modern cities and fine examples can be found across Europe. Digital, environmental and globalisation issues are both opportunities and threats to Waterford, as well as most other cities, and we can learn from good practices and examples in cities such as Porto in Portugal, Lodz in Poland, areas of London and Nantes in France. Creative Spirits is the name given to a network (of nine EU cities) in which Waterford participates as part of the European Union funded URBACT III programme – Driving change for better cities. This programme helps cities work together to develop sustainable solutions to major urban challenges by developing transnational networks, networking, knowledge sharing

and capacity building / learning opportunities across partner cities. Each partner city in the Creative Cities network has a plan in place to improve their urban area through development of their

creative and cultural industries sector. The network includes partners from: Ibi (Spain), Maribor (Slovakia), Sofia (Bulgaria), Kaunas (Lithuania), Ravenna (Italy), Loulé (Portugal), Budapest (Hungary) and Lublin (Poland). As the plan moves forward, it is hoped that the WCQ will be a dynamic quarter in the heart of the city linking the end of the Greenway to the city’s retail centre, showcasing the best of

Waterford’s creative talent, energy and spirit. Improvements in public lighting, provision of free WiFi and enhanced use of the street for festivals, events and public art are some of the improvements that can take place in the short-term. Waterford City and County Council will work closely with many agencies in Waterford to ensure a “joined-up thinking” approach – agencies such as Waterford Chamber of Commerce, Local Enterprise Office, Waterford and Wexford Enterprise & Training Board, Design and Craft Council of Ireland, the Integration Support Unit, Failte Ireland, Waterford Institute of Technology and Waterford Area Partnership, among others. The final Waterford Cultural Quarter Plan will be presented to Council in mid-December and will present ideas for implementing the vision set out in the plan, and at present an implementation strategy and actions for the short, medium and long term development are being put in place.

SPECIAL OFFERS SUPERB LOCATION, EXCELLENT VALUE GREAT RESTAURANT AND BAR FOOD SERVED DAILY

2 COURSE EARLY BIRD €22.50 5PM - 6.30PM (6PM SAT)

4 COURSE SUNDAY LUNCH €25.95

12.30 - 3.30PM

NEW Á LA CARTE MENU

3 COURSE VALUE DINNER MENU €29.50

5PM - 9.30PM

6.30PM - 9.30PM

CARVERY LUNCH from

BAR FOOD

€10.75

Granville Hotel Vouchers

10AM - 9.30PM

EVERY DAY

An Ideal Gift

Meagher Quay | Waterford | Ireland stay@granville-hotel.ie | www.granville-hotel.ie

 City centre, family-run, boutique manor-style 4* hotel  Overlooking River Suir and Marina  Birthplace of General Thomas Francis Meagher, Irish and American Patriot, Young Irelander and founder of the Irish Brigade in the American Civil War. Originator of our Irish Tricolour, which he flew for the first time in Waterford in 1848.  Complimentary WIFI throughout the hotel  Free overnight car parking (5pm to 12 noon next day)  Close proximity to Waterford’s Bishop’s Palace, Medieval Museum, Reginald’s Tower, the King of the Vikings (a unique digital reality experience), and Waterford Crystal Showrooms  46km Waterford to Dungarvan Greenway designed for cycling, walking running - secure bicycle racks, route maps and packed lunches available; bike hire can be arranged and delivered to hotel  Visit Winterval, Ireland’s Christmas Festival (Nov 24th to Dec 23rd)

Call today on 00 353 51 305555 or email: stay@granville-hotel.ie All offers subject to availability. Terms & conditions apply.


AN INDUSTRY THAT’S PART OF WATERFORD'S FABRIC

By Tom Cullen, Director, The Society of the Irish Motor Industry

W

hen mentioning the motor industry, we often think of Germany, France, Italy and the UK and the millions of cars that they produce in these countries. The brands produced by these European strongholds are common names in every household in Waterford. Like our own multi-nationals based in Waterford, they provide thousands of jobs locally and around the world. While the motor sector might be well known, it is easy to forget how many jobs are provided by the sector in Ireland. In Waterford alone, the sales, aftersales and servicing business provides up to 1,500 jobs. Like all sectors, our industry faced challenging times during the recession. As the economy began to grow, so did our sector with the last few years resulting in jobs growth and increased business activity. During the boom, our average age of a vehicle was six years. The average is now over nine years. The knock-on benefit of a newer fleet is lower CO2 emissions, cleaner air and safer vehicles for our customers. As the economy moves in the right direction, you would think that this would be achievable. We were moving in the right direction – new car sales were up 30% in April 2016 and then the Brexit Vote on the 23rd June 2016 changed the landscape. Our market has always had a steady stream of used vehicles from the UK. In fact it can often be a useful source of vehicles when the new and

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nearly-used market has declined. Yet with the uncertain nature of the Brexit negotiations and inflationary pressure in the UK, Sterling weakened which has in turn led to a significant increase in the number of used imports. In itself, this is not a problem, but when the value of vehicles in Ireland are affected, then customers have less value in their own car when changing to a new or younger car. There is also negative media coverage around diesel and air pollution. Thankfully, when compared with London, Paris and other European cities we don’t have a similar problem with air pollution. However, we are conscious of our commitments to cleaner air and lower emission targets and it is important that we reach these milestones. The introduction of electric and hybrid technologies will help us in this regard. WATERFORD LEADS THE WAY Waterford City & County Council is a national leader in helping to promote these technologies by improving the charging infrastructure and encouraging companies and individuals to consider these alternatives. The Government’s decision to offer a 0% rate of BIK is a step in the right direction. The Government Task Force is also contemplating other initiatives such as benefits for tolls and a taxi renewal scheme in 2018 to promote the move to electric vehicles. The market this year will finish at about 132k new cars and 24k light

commercial vehicles. This represents a 10% and 14% drop in the market for 2017. While we have some challenges as a sector, the price of new cars on average is coming down, warranty programmes are being extended and the availability of finance is greater with increased competition. The average price of a new car in September 2017 was 3.5% lower than a year earlier, while the cost of motor insurance in September 2017 was 14.3% lower than it was a year earlier. All of this is good news for the consumer as there is great value to be had when considering a new or used car in 2018. We are also seeing strong growth in the after-market with customers regularly servicing their vehicles which in turn protects the vehicles and the residual value when trading them against a new or used vehicle. This is good news for the safety of the vehicles on the road and for our businesses. The network of SIMI members in the Waterford area is one of the strongest in the country. A high level of professionalism has been rewarded with many industry awards and accolades at a national level. There are always challenges for our sector, as there is for every sector. In every village and town in the South East, there is a Motor Industry entrepreneur who is providing a service and employment to their local area. We wish them continued success for 2018.

NETWORK • Q4 2017


Christmas 2017 at The Tower Hotel

Christmas @ The Bistro

.50 €37 4 course dinner & half

Wine & Dine

per person

€30 4 Course Lunch €25 with Mulled Wine 4 Course Dinner

& Mince Pies

New

New Bar Menu Served all Day

Events

Country Cabaret Dinner Dance Monday 18th December 2017

€45

Brendan Grace Live Friday 29th December 2017

€30

Reeling in The Showband Years

Saturday 3rd March 2018

€50

price includes dinner

Mike Denver in Concert Friday 9th March 2018

€30

Special guests Ray Lynam and Philomena Begley

Year’s Eve Dance the night away with

€20

T: 051 862300 E: events@thw.ie

www. towerhotelwaterford.com

High Definition NETWORK • Q4 2017

Including finger food

The Ideal Christmas Gift

39


Thin Gin Cocktails

‘Thin Lizzy’ created by Craig Nugent 50 ml Thin Gin 25 ml Claire’s Cordial 25 ml lemon juice (approx. half a lemon) 2 slices of cucumber Put the cucumber in the shaker and muddle. Add ice and all the other ingredients. Double strain into a rocks glass with ice.

‘Bees Knees’ created by Ross Galvin 50 ml Thin Gin 20 ml Muldoon 20 ml Lemon Juice (approx. half a lemon) 15 ml Egg Whites 20ml Honey & Vanilla Syrup Put all the ingredients into a shaker and dry shake. Add ice and shake again. Double strain into a coupe glass.


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at Dooley's Hotel

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T

NETWORK • Q4 2017

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As the Quay-side hotel celebrates seven decades, we take a look back at the history of one of Waterford's leading hospitality offerings. he name Dooley’s comes from the Dooley sisters, Mol and Kate who owned the hotel for many years. The hotel changed hands on a couple of occasions before the current owners, the Darrers, purchased it. The hotel is now owned and managed by June Darrer and her daughters Tina and Margaret. Dooley’s Hotel has a unique history. Started on the quayside in Waterford City, it was purchased by June Darrer’s mother, Rita Nolan, in 1947. It had a mere eight bedrooms, a range that burnt turf and eight cups without handles. Over the following years the reputation of Dooley’s Hotel grew and by the mid 1960s it had grown organically to 34 bedrooms. June Darrer joined her mother in running the hotel, having completed her training at the College of Catering in Cathal Brugha Street, Dublin. In 1994, Tina Darrer joined her mother at the helm and in doing so became the third generation of the family to be involved in the running of the hotel. Her sister Margaret has now joined Tina, thus completing the unique family management team. In 1994 the family co-purchased the Granary building with Waterford Corporation. In the winter of 1996 Dooley’s Hotel closed with 34 bedrooms and development commenced. It subsequently re-opened in the summer of 1997 with 113 bedrooms. In 1998 the Rita Nolan Suite Conference Centre was the next addition. It caters for the business community’s needs and social events of every kind. The suite can cater for small-scale, high-powered strategy meetings, or full-scale product launches. Up to 220 delegates can be catered for in comfort in the Rita

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of hospitality

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s r a e y 70

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Nolan Suite. Location too, has played a large part in the hotels success. In the centre of Waterford City, it makes a convenient base from which business and leisure guests can operate. It is within easy access of all of

Waterford’s ever expanding amenities and attractions. The main shopping, business and cultural centres all lie within easy walking distance of the hotel. Dooley’s Hotel is celebrating 70 years of hospitality to the highest standards this year and the Darrer Ladies are proud to be a local family at the helm of one of Waterford’s landmark hotels.

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The

TOP 10

things to do

at

Winterval

1

Santa’s Kingdom NEW LOCATION: Old Sorting Office, Custom House Quay PRICE: €16.50 per child accompanied by up to two adults €5.00 for each additional adult. DATES & TIMES: Check winterval.ie. Booking essential.
 A Christmas festival would be nothing without the man himself and this is another area where Winterval comes up trumps. Santa’s Kingdom is a real treat for all the family with the awestruck amazement in every child’s eye a thing of pure magic.

2

Winterval On Ice

Horse Drawn Sleigh

LOCATION: Waterside Car Park, PRICE: Bookings contact 0818 919 807 or visit winterval.ie DATES & TIMES: 17 NOV - 14 JAN Winterval On Ice is back and bigger than ever with a new location at Waterside car park. With a large main rink, a separate kids’ rink and a variety of events, they have something for everyone, making this quintessential Christmas experience a breeze. All sessions last 50 minutes.

LOCATION: House of Waterford Crystal, The Mall PRICE: Adults €7, Children €6. Book on winterval.ie DATES & TIMES: Winterval dates. Departs every 30 minutes. Enjoy a trip across the city and through the heart of Winterval on the festive horse drawn sleigh. On your journey take in the Christmas markets and carousel in John Roberts Square, the fabulous new Apple Market Winter Village and onto Winterval on Ice on the Waterside.

4

The Waterford Eye LOCATION: Merchant’s Quay (Beside Flowers by Lucy) PRICE: Adult. €5
Child (Under 14) €4 Student (with valid student ID) €4 Family deal. (2 Adults and 2 Children Under 14s) €15 DATES & TIMES: 17 NOV - 24 DEC, 26 DEC - 7 JAN The Waterford Eye is a new attraction based on Merchant’s Quay that gives the visitor panoramic views of the medieval city. VIP experiences are also available and include prosecco and non-alcoholic fizz, chocolates and warm blankets.

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3

5

Waterford Illuminates LOCATION: The Deanery,
Cathedral Square
 DATES & TIMES: Winterval Dates.
Starts at 17:00 and runs every 30 minutes. Last show at 20:00. Grab a hot chocolate at the Winterval Christmas Market in Cathedral Square and take in the unique and wonderful Winterval Illuminates Christmas light show.

NETWORK • Q4 2017


6

All That Glistens – On The Mall with Spraoi LOCATION: The Mall PRICE: FREE DATES & TIMES: 9 DEC - 10 DEC. Evening time. For the first time ever, Spraoi will feature at Winterval with a dazzling display over two nights of the festival on the 9th and 10th of December. All That Glistens – On The Mall with Spraoi will treat audiences to a performance from world renowned trapeze artists and dancers and is completely free.

7

Giant Slow Globe LOCATION: George’s Court Shopping Centre PRICE: €12 includes a souvenir photo DATES & TIMES: 17 NOV – 23 DEC George’s Court opening hours Don’t miss the chance to have a festive family portrait taken in our giant family size indoor snow globe!

8

Winterval Express Train LOCATION: Broad Street (outside Sam McCauleys) PRICE: Book online. Adults €6.00 Children €5.00 DATES & TIMES: Winterval dates. Departs every 30 minutes. Jump aboard the Winterval Express Train as it departs from its station on Broad Street. Journey through the heart of the city centre, along The Mall and past Winterval on Ice before enjoying the special Apple Market Winter Village.

NETWORK • Q4 2017

9

The Apple Market Winter Village LOCATION: The Apple Market PRICE: Free DATES & TIMES: 17 NOV- 31 DEC Mon - Wed 12:00 - 18:00 Thurs - Sat 12:00 - 22:00 Visit the newly developed Apple Market, which has been transformed into a Winter Village packed full of festive lights, free live entertainment, snowball fights, a giant Christmas tree and Santa’s giant post box with weekend collections by the wonderful WAMA.

10

House of Waterford Crystal Christmas Music Series LOCATION: House of Waterford PRICE: Free DATES & TIMES: Commences 25-26 NOV. Final weekend 16-17 DEC. SAT and SUN 13:00 - 15:00 Experience the spirit of Christmas in the magical setting of Waterford Crystal with many of Waterford’s local artists and choirs including piano recitals.

Download the NEW Winterval app

This year, Winterval is the perfect destination for some festive fun with your nearest and dearest. Booking tickets in advance is recommended to make the most of your trip to this medieval city. Tickets can be purchased on winterval.ie or through the new Winterval app available on IOS and Android.

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s a m t s Chri at the

I

t is a busy time at Waterford & Tramore Racecourse with the next race meeting coming up on Thursday, 14th December with seven thrilling National Hunt races on the card and the highlight of the afternoon is the presentation of the 2017 Special Recognition Award. 2018 will be another exciting year for the team at the Racecourse as they roll out the second phase of their million-euro capital development programme. After completing the new parade ring and upgrading the middle stand, early January will see the construction of a new entrance building and stable yard, along with the roll out of WiFi throughout the entire venue. The 2018 Annual Badge is a great Christmas gift for the racing enthusiast in your life and can be purchased online at great value for €120 which allows admission to all eleven race meetings with free race card, access to the exclusive Winners Circle lounge with complimentary refreshments and admission to over 20 other race

Track

meetings at other Irish racecourses during 2018. After the excitement of Christmas racing festivals, the action moves back to Tramore for some festive ‘Craic at the Track’. New Year’s Day at Tramore has always been a special occasion with race-goers home for the holidays, along with locals meeting up with old and new friends. This year sees the new association with Savills Auctioneers as the €30,000 Savills ‘A Different Outlook’ Listed Steeplechase will be the feature race on the day. In 2017 this race was won by the Henry de Bromhead-trained Champagne West, who went on to win the prestigious Thyestes at Gowran Park before running in the Cheltenham Gold Cup. Dedicated sponsors on the day include David Flynn Building Contractors, ani-Pets Veterinary Clinic based in Tramore, Ryan’s Racecourse Services and Carroll’s Pharmacy, Ballybricken who sponsor a steeplechase in memory

of one of Waterford’s great racing supporters, the late Tom Carroll. The Granville Hotel will once again sponsor all the Best Turned Out prizes, along with the stableyard prize. Before the first race, which kicks off at 12 Noon, there will be parade ring interviews and tips. The kids will be well looked after with free entertainment from First Class Castles and after racing, live music in the Inside Track Bar from Tommy Comerford ensures that the party goes on well into the New Year! Racecourse General Manager Sue Phelan is looking forward to 1st January: “It is my favourite race meeting of the year, with quality racing and a great atmosphere around the enclosures. To ensure the success of this fixture with great prize money on offer, we are indebted to all our sponsors for their continued support for our racecourse.”

Book online: www.tramore-racecourse.com Email: racing@tramoreracecourse.ie


TURN THE MAGIC ON

THE BIG BREAKFAST BLAA WITH OLLIE & MARY

THE LUNCHBOX WITH GEOFF HARRIS

DEISE TODAY WITH EAMON KEANE

THE DRIVE-HOME WITH TERESANNE O’REILLY

THE BIG BREAKFAST BLAA WITH OLLIE & MARY




A year in pictures with






Waterford Chamber




MEMBERSHIP DIRECTORY

Accountants Aidan McAvinue & Co ……....…..051 311188 APBS .........................................051 873511 CIMA ……….......................……..01 6430400 Clinton Flynn ………...........……..051 364000 Comerford Foley .........................051 396703 Connors & Co. .............................051 872824 David M. Breen & Co …….……..051 875222 Deloitte .......................................051 875544 Drohan & Knox ..........................051 301770 EY ..................……………...........051 872094 Fitzgerald Power ………….....…..051 870152 Garvan Bay Accounting ...............051 841675 Hall Lifford Hall ...........................051 879177 James F. Wallace & Company ..051 877155 Jephson & Co ……….........……..051 854438 MK Brazil ........………….......…..051 872039 O’Sullivan Scanlon Brazil ….…..051 876750 OakTree Financial Services .....1890 876077 PricewaterhouseCoopers ……....051 874858

Architects Buro Architects ..........................087 7463156 C.J. Falconer & Associates .........051 878888 Fewer Harrington & Partners ......051 876991

Arts & Leisure Caricatures by Carmel ...............086 8541856 Christ Church Cathedral ..............051 858958 Dunmore East Golf Club .............051 383151 Edmund Rice Heritage Centre ....051 874390 Garter Lane Arts Centre ………...051 855038 Greenway Waterford Bike Hire ...086 1292724 First Class Castles ..................1890 268623 Keith Cosgrove Dance Company 086 4121354 Kilcohan Park .........................….051 874531 Lafcadio Hearn Japanese Gardens ....................087 0960013 Mount Congreve Estate ..............051 384115 St. Anne’s Waterford Tennis Club 051 874350 Symphony Club of Waterford ......051 874568 Theatre Royal ...……..........……..051 874402 Waterford & Suir Valley Railway ...051 384058 Waterford & Tramore Racecourse 051 381425 Waterford FC ...............................051 377995 Waterford Golf Club ....................051 876748 Waterford Healing Arts Trust …...051 842664 Waterford Music ........................................n/a

Audio/Visual EveryEvent ................................086 1931371 Frontline Audio Visual ...............051 879934

48

Hi-Lite Television Productions ...086 3324567 MDM Video Productions ...........087 6747659 Sporthouse Productions ............086 7959428

Banking & Financial Adelphi Financial Brokers ….......051 318000 AIB Bank (Ardkeen) ……………..051 875939 AIB Bank (Business Banking) ....086 8191872 AIB Bank (Lisduggan) ……....…..051 876608 AIB Bank (The Quay) …………...051 873494 AIB Bank (Tramore) ……………..051 381216 AIB Deposits & Wealth Division 051 872123 Bank of Ireland ……….................051 872074 Bank of Ireland (Ardkeen) ...........051 870671 Bank of Ireland (Lisduggan) .......051 355514 Bank of Ireland (Tramore) ……....051 386611 Bibby Financial Services ............01 2974925 BMCI Insurance & Investments ..087 0635685 Finance Ireland Leasing ............01 6391370 Fitzgerald Life & Pensions ……...051 856765 Fogarty Financial ........................051 843684 KBC Bank Ireland .......................051 515980 Merrion Capital Group ................01 2404100 Permanent TSB (Ardkeen) ……..051 304000 Permanent TSB (Hypercentre) ...051 875830 Ronan McCarthy Life & Pensions 051 391777 Tramore Credit Union ……….....051 386324 Ulster Bank Business Centre …..051 861978

Business Development Waterford Micro Business Network ..................….051 841740

Cleaning Services CCS Facilities ........................….051 344173 Maurice Hennessy Contract Cleaners ........…..........051 832715 Suir Clean ..................................051 595942

Community Ballybeg Greens ..........................051 350100 Copper Coast Geopark ...............051 292828 Edmund Rice International Heritage Centre ...........................051 874390 GIY Ireland ..................................051 584411 Solas Cancer Support Centre ......051 304604 Waterford & South East Samaritans ..........................051 872114 Waterford Area Partnership .........051 841740 Waterford In Your Pocket ...........087 7436220 Waterford PPN ..............................058 21198

Computers & Technology Bluefin Payment Systems ........087 9325068 Cantec Business Technology .....051 337012 Cquent.ie ..................................087 2804513 Dataworks .....………….........…..051 878555 Evros ..........................................051 339900 HCS Business Solutions ............051 595200 Hosting Ireland ...........................01 9020020 Immersive VR Education ............051 345511 Intriniti .........................................051 590000 Omnipath ...................................051 595010 Omnivend Systems ....................051 595010 Pimbrook Software ........………..051 395900 Radius Technologies ……...........051 592500 Red Hat ......................................051 810111 se2 ...............................................051 359300 Sun Life Financial …………….....051 333300 Vivit Booking Solutions ................051 323237 Waterford Technologies ...............051 334967

Construction Bolster Construction ……............051 381322 Fergal Tynan Construction .........051 898238 Kearney Engineering ..................051 307038 MacMinn O’Reilly Mahon ............051 876681

Consultancy Bayne International ...................083 4457373 Brendan M Cummins ................087 1480800 Cquent.ie ..................................087 2804513 CrackerJack Consulting .............051 580622 Darlington Consulting ...............086 2437677 EAP Institute ..............................051 855733 EuroBEN ....................................087 1389233 Brian Hennebry & Associates .....051 856804 Idea Factory .............................087 6979014 Irish Incorporations ...…………..051 879120 MCX Training & Development ..086 8225301 MRA Consulting Ltd .....................051 364262 Natalie Cooke Consulting ..........086 8383577 Nolan Construction Consultants 051 841719 South East Business & Innovation Centre .....…..........051 356300 Transition and Project Management Solutions ..............087 6880618 Triangle Marketing .....................086 3448551 Windsor HRM ………….........…..051 874210

Education Adult Education Service ..............051 873195 Junior Achievement Ireland .......086 3893439 Language Xchange Ireland .......087 2251543 New Frontiers Enterprise

Platform Programme ……….…....051 302953 St. Paul’s Community College .....051 355816 Waterford Adult Education Centre 051 852803 Waterford English Language Centres ..........................................051 877288 Waterford Adult Learning Scheme 051 854444 Waterford and Wexford ETB .......051 301537 Waterford College of Further Education ...................051 874053 Waterford Institute of Technology ..............................051 302000 Waterford Youth Committee ........051 874911 Waterford Youthreach ……..........051 877241 Youthreach Subla Centre ............051 373833

Engineering Greenpark Engineering ……..…..051 872120 Johnstown Engineering .............087 2787471 Kearney Engineering ..................051 307038 Metalman Engineering ...............051 333909 M.W. Murphy & Son ...................051 873886 Winthrop Engineering ......…..…..051 594000

Engineering Consultants Douglas Carroll Consulting Engineers …………...051 306670 Frank Fox & Associates ………...051 872799 Garland ...................................…051 876511 Leyden Consulting Engineers .....051 364344

Environment, Energy & Waste Byrne & McGuire Oil ..................021 4633888 Campus Oil ...............................1850 430430 ESB Networks ................…...…1850 372757 FLI Group ................……………..051 353190 Gas Networks Ireland ................021 4534000 Green Man Energy ……….……..051 371705 Greenstar Ltd …………..........…..051 373915

Food & Drink Anchor Spirits Ireland ..................051 858579 Blackwater Distillery ......................058 52621 Coffee House Lane .....................051 875953 DessertFirst .................................051 375721 Fintan Stanley Ltd .......................051 344000 Glorious Sushi ...........................087 6815897 The Iverk Show ...........................051 644621 Jen’s Kitchen .............................087 9295673 Legacy Irish Craft Cider .............087 6494724 Mary Grimes Food Hall ………....051 857878 Metalman Brewing ......................051 348448 Pip and Pear ...............................051 872685 Supporting Nature Naturally Co ...051 383742

NETWORK • Q4 2017


Walsh’s Bakehouse ….................051 378080

Funeral Directors Falconer & Sons Undertakers ....051 355872 R. Thompson Funeral Directors ..051 874159

Graphic Design Aeronstudio ...............................087 2560543 B2B Communications ………......051 858888 Cantec Business Technology ......051 337012 Graphic Image ............................051 858787 Márla Communications ...............051 853650 Passion For Creative .................051 580969 Swift Print ...................................051 334926 Tagline Print & Design ...............083 4862494 TOTEM ........................................058 24832

Health & Beauty Advance Physio Waterford ..........051 844471 Dermot Crowley & Associates Dental Surgeons ..........................051 853111 Ely Eye Clinic ............................087 9185107 Eyecatchers Opticians ……….....051 873553 Eyeworks Opticians ……………..051 874428 Genesis Laser & Aesthetic Clinic 051 854445 Havenwood Retirement Village ...051 303800 Home Instead Senior Care ..........051 333966 The Keogh Practice ……………..051 855411 Lloyds Hair (The Quay) ...............051 844166 Lloyds Hair (Patrick Street) ........051 878964 Major Opticians ...…..............…..051 874392 Nolke Opticians ………......……..051 855638 Dr Joseph O’Beirne …...........…..051 842634 Re>nu Treatment Rooms .........051 862300 Russell Fitness .........................086 0878741 Smovey Health .........................085 8525766 University Hospital Waterford ......051 848000 Urban Hype .................................051 876013 Waterford Hospice ......................051 844847 Whitfield Clinic ............................051 319815 Wigworld ...................................087 6889332

Hotels Athenaeum House Hotel ............051 833999 Dooley’s Hotel ………….........…..051 873531 Faithlegg House Hotel …………..051 382000 The Fitzwilton Hotel ……………..051 846900 The Granville Hotel …….………..051 305555 Majestic Hotel ………….........…..051 381761 Maryborough Hotel and Spa .......021 4365555 Tower Hotel & Leisure Centre ....051 862300 Travelodge ..................................051 358885 Viking Hotel Waterford……..........051 336933

NETWORK • Q4 2017

Waterford Castle Hotel ...............051 878203 Waterford Marina Hotel ..............051 856600

Household & Interior Design Colourtrend Paint and Wallpaper 051 351299 Dlight ..........................................051 393464 Evoke German Kitchens .............051 580780 Glen Parquet Flooring ….............051 852211 Murphy Larkin Timber Products ..051 391821 Tinsley Interiors .......................086 2358664

Housing Association Focus Ireland ……..........………..051 879807 Respond! ……………................0818 357901

HR & Recruitment AA Euro Recruitment Group ......051 355704 Cpl Resources ............................051 511181 Hartley People .............................051 878813 Insight Recruitment & Training ....051 325876 itContracting .............................1890 911 211 JumpTech ....................................051 347100 Matrix Recruitment .......................051 353825 Morgan McKinley …………........051 309650 Rigney Dolphin ...........................051 590000

HR Services Darlington Consulting ...............086 2437677 Insight HR ................................056 7701060 Rigney Dolphin ...........................051 590000 Peninsula Business Services ...1890 252 923 Windsor HRM ………….........…..051 874210

Insurance Arachas .......................................051 877700 BMCI Insurance & Investments ..087 0635685 Hooper Dolan Insurances ...........051 860600 McDonald Dwyer Reddy & Byrne Insurances .........051 872080 Oliver Murphy Insurance Brokers 051 841766 O’Leary Insurances ....................051 309130 OakTree Financial Services .....1890 876077 Vhi .................………......……..086 8581441

Manufacturing Allsop Europe .....………....….....051 355091 APS Materials Inc. …………..…..051 357834 ARTeSYN BioSolutions Ireland ..051 508431

Ball Beverage Packaging Ireland 051 372137 Bausch & Lomb Ireland …...........051 355001 Cartamundi Ireland .....…………051 331100 Carten Controls ......……………..051 355436 Chia Bia .....................................051 393685 CMC Hygea ...............................051 345044 Dawn Meats Group .....……..…..051 309200 EcoBurner .....................………..051 353806 EirGen Pharma ....………….…..051 591944 E. Flahavan & Sons ....………...051 294107 ELC Laser Group .......................051 358144 Ellickson Doors .........................051 370962 Glanbia Plc …………...........…..056 7772288 Honeywell Aerospace Ireland .....051 303620 Honeywell Measurex Ireland ......051 372151 Honeywell Transportation Ireland 051 376411 House of Waterford Crystal .........051 317000 Kearney Engineering ..................051 307038 Keltech .......................................051 377900 NutriScience .......………....……..051 304010 Nypro Healthcare .......................051 359600 PPI Adhesive Products ....……..051 373555 Orafol Europe .............................051 359400 Sanofi Waterford ..…..……....…..051 594100 SmartPly Europe ......…………....051 851233 South Eastern Chemicals .....….051 885405 SPG Packaging Ireland Ltd ..…...051 851551 Teva Pharmaceuticals Ireland ....051 331331 Waterford Stanley ......….......…...051 302300 West Pharma ...............................051 378768

Marketing & PR B2B Communications …………..051 858888 Bance Nolan ......….....…………..051 845403 Efitz Marketing ............................051 391350 Focus Visual Communication ......051 832742 Márla Communications ...............051 853650 Monica Leech Communications 051 850850 Passion For Creative ...............051 580969 Powerhouse PR ......................086 3065588 Preferred Marketing & PR ...….051 820850 Ronan Marketing .......................086 1294859 Success Online ………..….........051 330579 Triangle Marketing .....................086 3448551

Media Beat 102-103 ……..........………..051 849102 Munster Express ….....…………..051 500100 Nemeton ..…..............................058 46499 Tramore Community Radio ........051 338301 Waterford Mail ............................051 586000 Waterford News & Star ………....051 878787 Waterford Today …………….......051 854135 WLR FM ……………...................051 877592

Office Supplies Fieldmaster ......….......................051 876995 Jones Business Systems ............051 374896

Other Dr Con Power ………….........…..01 4946833 Jim Hewison ................................051 381495

Photographers David Murphy Studio .................086 1662490 Garrett FitzGerald Photography 087 6658314 Gerry O’Carroll Photography .....051 304050 Golden Moments Aerial Photography 051 380741 John Power Photography .........086 8797525 Leo Murphy Photography ……....051 872539 Paddy Tubbritt Photography ....086 3379401 Photozone ……………..............087 2621422

Printers Cantec Business Technology .....051 337012 Fieldmaster ......….......................051 876995 GK Print ……………....................051 852189 Graphic Image ............................051 858787 Q-Signs ......................................051 355094 Swift Print ......................….........051 334926 Tagline Print & Design ...............083 4862494 Walshe Print ...............................051 854236

Property Advance Property Care ..............051 858275 Barry & John Murphy Auctioneers 051 858444 Book A Room.ie ………......……..051 858182 DNG Thomas Reid Auctioneers ...051 852233 Ennis Gough Property ...............051 851166 Liberty Blue Estate Agents ..........051 845751 O’Shea O’Toole & Partners ….....051 876757 Purcell Properties .......................051 876514 RE/MAX Team Fogarty ...............051 843684 Sherry FitzGerald John Rohan .....051 843880

Pubs & Clubs Holy Cross Inn ……………..........051 353087 Jack Meades ………..........……..051 850950 The Reg .....................................051 583000 The Spinnaker Bar & Restaurant 051 383133 Tullys Bar ...................................................n/a

49


MEMBERSHIP DIRECTORY

Research & Development RIKON ........................................051 834032 SEAM Research Centre .............051 845648 TSSG …………......................…..051 302920

Restaurants & Cafés Bodega! .............................……..051 844177 Burzza ........................................051 844969 Café Royal .................................051 874443 Carter’s Chocolate Café ..............051 841802 Four Star Pizza .........................051 364444 Ginos .........................................051 879536 Jack Meades ………..........……..051 850950 L’Atmosphere ..............................051 858426 La Bohème Restaurant ...............051 875645 Momo Restaurant .......................051 581509 No. 9 ..........................................051 857706 The Pantry .................................051 871142 The Parlour Vintage Tea Rooms ..087 2129032 The Reg .....................................051 583000

Retail Alfie Hale Sports ….........………..051 872837 Ardkeen Quality Food Store .......051 874620 Audi Waterford ............................051 337600 Bolands Waterford .......................051 872122 The Book Centre ..........................051 873823 Brennan’s Pharmacy …......……..051 390234 Delaney’s Pharmacy …………....051 874722 Evolution .....................................051 854526 Fitzgerald Menswear ......…….....051 855055 Fitz U ..........................................051 876543 Full of Beans …………….............051 843653 Full of Beans 2 ..........................051 844644 George Corbett Motors ...............051 857717 Hallmark Jewellers ......................051 853144 Heroes ........................................051 304260 House of Waterford Crystal .........051 317000 Kelly & Dollard .............................051 870077 Kneisel Jewellers ………....……..051 875033 Morris Builders Providers & DIY ..051 874986 Mulligan’s Pharmacy • Ballybricken ..............................051 840500 • Barronstrand Street ..................051 875211 • City Square ...............................051 853247 • Dunmore Road .........................051 843700 • Rockshire Road, Ferrybank ......051 832646 • Lisduggan ................................ 051 374420 • Superquinn ...............................051 820200 • Tesco Ardkeen .........................051 364888

50

• Tesco Ballybeg .........................051 364555 • Tramore ................................... 051 338550 Oxfam Ireland ….........…………...051 854090 Power’s Pharmacy ……..………..051 875034 Sam McCauley Chemists ......…..051 860066 Sheridan Motor Group .................051 334700 The Shoe Centre …….....…........051 874036 Sienna Home Furnishings ...........051 595005 3Store .........................................051 841079 Tom Murphy Car Sales ................051 301222 Waterford Motor Village ..............051 304300 Worldwide Wines ........................051 878798

Security BlueWall Technologies ......…......051 372828 CCS Security ........................….051 344173 CTS ............................................051 387931 Horizon Safety Systems ............059 9182517 S. Security ..................................051 872435

Services ALL3D Multimedia & Visualisation . 085 7446410 Arc Mediation .............................051 348336 Clem Jacob Hire ……….....……..051 373333 Codico Distributors ......................051 379933 Copymoore ..............................056 8831788 Dlight ..........................................051 393464 Dream Boat ...............................................n/a Events by Carmel Grant ...........086 8541856 EveryEvent ................................086 1931371 HSS Hire ......................................051 349391 Inn the Doghouse ......................051 392239 Kustom Workwear .....................051 358700 Maitech Industrial Services .......051 351897 National Business Machines ......051 877285 OASIS ……....................………..051 590968 Rigney Dolphin ...........................051 590000 Urbane Event Management ........051 439002 VoucherShop.ie ..........................01 5241246

Shopping Centres Caulfield’s SuperValu …………...051 840400 City Square Shopping Centre .....051 853528 George’s Court Shopping Centre ..051 875534

Solicitors Bowe O’Brien Solicitors ..............051 873211 Kinsella Solicitors ........................051 878090

Mairéad Deevy BL ..................083 4509350 M.M. Halley & Son .....................051 874073 M.W. Keller & Son Solicitors ......051 877029 Newell, Gillen & Cunningham .....051 874352 Nolan Farrell & Goff ……………..051 859999 Peter O’Connor & Son Solicitors 051 874909 Sean Ormonde & Co. Solicitors ..1890 889090

Telecommunications Three ..........................................01 5426300 3Store .........................................051 841079 Virgin Media ...............................01 2458200 Vodafone ..................................................n/a

Tourism & Hospitality Failte Ireland - South East ….…..051 312700 Harvey Travel .............................051 872048 Strand Travel Worldchoice ..........051 872881 Travel Creations .........................051 375737 Waterford Viking Triangle ...........0761 102659

Trade & Development Bricved ......……..............………..051 878237 Enterprise Ireland ………...……..051 333500 EuroBEN ....................................087 1389233 Fumbally Exchange Waterford ................n/a Ibec ………..…….........................051 331260 IDA Ireland ……..............………..051 333055 Irish Exporters Association ……..01 6612182 Osmium Beauty .........................087 2153734 Senantra Ltd ..............................087 7609908 Waterford City Enterprise Centre 051 364399

Training ActionCOACH ...........................083 8300302 Blue Ocean Leadership .............087 9175425 CCS Facilities ........................….051 344173 Darlington Consulting ...............086 2437677 Direct Training Ireland ….............051 830301 EuroBEN ....................................087 1389233 Fitzwilliam Training & Consulting 053 9146618 The Food Safety Company ........021 4355917 Insight Recruitment & Training ....051 325876 Inspiring Excellence ..................085 7808573 Invisible Incs ..............................086 3447445 Ken Walsh Training ...................086 2683481 Leyden Consulting Engineers ....051 364344 Manufacturing Excellence ……...051 870270

MCX Training & Development ..086 8225301 The Nagle Centre .......................051 357731 NAS Training Centre ...................051 333966 Natalie Cooke Consulting ..........086 8383577 New Links Training Solutions ....051 385720 NLC Training ………….........…..056 7771280 Pitman Training ..........................051 574136 Roadskill Training Centre ..........051 333909 Southsafe Training ....................087 6864726 Training For Success .................051 843365

Transport & Logistics Bus Éireann ...............................051 879000 Dublin Coach .............................01 4659972 Falconer & Sons Limousine Hire 051 355872 Irish Rail ..................................1850 366222 MAC Trans Freight Ltd …............051 358529 Marine Point Partnership ............051 831200 Port of Waterford Company ........051 874907 South East Car Hire ……………..051 351355 Southeast Port Services …….....051 851811 Storage City ................................051 333909 Store-All Logistics .................…..051 831200 Suirway Bus & Coach Services ..051 382209 TLC - The Limo Company ...........051 879958 Trans-Stock Warehousing & Cold Storage ...........................051 832411 Waterford Airport ………….....…..051 875589 Waterford Transport .......….……..051 375510

Website Design Aeronstudio ...............................087 2560543 B2B Communications .................051 858888 Cquent.ie ..................................087 2804513 Márla Communications ...............051 853650 Passion For Creative .................051 580969 Success Online ………..….........051 330579 TOTEM ........................................058 24832

Wholesale Curran Foods & Express Cuisine 051 370500 EWL Electrical ............…………..051 874901 Musgrave MarketPlace ....….......051 392800

NETWORK • Q4 2017


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Network - Issue 01 - Q4 2017  

Waterford Chamber Network Magazine, Issue 01, Q4 2017

Network - Issue 01 - Q4 2017  

Waterford Chamber Network Magazine, Issue 01, Q4 2017

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