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meijin WatchGeeks Owner True WatchGeek

Join Date: Feb 2008 Location: Atlanta, GA Posts: 11,186 Real Name: Michael

Speedway Elite Issue Update - 05/27 I was able to speak with Eyal very late last night and part of what was discussed was the issues related to the Speedway Elite. I wanted to share with you what came out of that conversation. First of all, what has been stated before still remains true. That being, this never should have happened. Eyal is very upset over the fact that all of this is happening. The bottom line is that, as a company, we are doing all that we can to make this situation right. Obviously, for those not wishing to keep their watch and take the route of getting it repaired, you can return it to SNBC for a full refund. I would just add that we strongly urge everyone taking the route of returning their watches to PLEASE add a note along with your watch that it is physically defective. We, obviously, do not want to have even the possibility of SNBC sending out watches that they thought were simply returns with no physical defects. For those who wish to have their timepieces repaired, I would urge you to read the first post of this thread created by Jim located here: http://watchgeeks.net/showthread.php?t=107148 Additionally, I will share with all of you that Eyal communicated to me that DuboisDupraz is working with us directly on a case by case basis to identify and correct the issues with each of the watches. Once a root cause has been identified, I have asked Eyal to share that information with me so that I can, in turn, post it here and share it with all of you. Watches are just now beginning to come into the office in FL and they are each being expedited to Switzerland for review and analysis by Dubois-Dupraz. As I have more information, I will share it with you all here. Again, you have my apologies as well as those of Eyal for having to experience these issues on such a great watch with such a unique movement in it. It should not have happened and all that can be done to rectify the situation is being done. Thanks for your time in reading this. __________________ Michael


Argument is meant to reveal the truth, not to create it. ~ Edward de Bono Invicta...in hoc nomen vinces!

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meijin View Public Profile Send a private message to meijin Find all posts by meijin Add meijin to Your Contacts #2 05-27-2010, 11:01 AM

Krazy

jskelton

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Join Date: Feb 2008 Posts: 14,791 Real Name: "Diamond Jim" Skelton

jskelton WatchGeeks Owner True WatchGeek

I'm beginning to personally believe that this IS more of a DD issue than an Invicta issue. Learned today through conversation with another brand that they have seen "slop" in the gear train of some DD modules that can create an up/down shift in the gears. This means they may not always be in contact with each other and slippage can occur. Invicta would not know to check for this in standard QC. Is this absolutely the case? No idea yet, but I hope to find out soon. Could be a DD thing, could be an Invicta thing. No one knows yet. __________________

Quote: Originally Posted by charleswatts Your candor in the explanation reveals the nature of the relationship you have formed with your viewers.

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#3 05-27-2010, 02:42 PM

bobbleowl Junior Member New Geek

Join Date: Mar 2008 Posts: 9

Michael...Thanks for the update Michael, After reading your post, I feel even more confident that I made the right choice in sending my Speedway back to Invicta for repair. With the focus that is being placed on this issue, I am sure that the repairs will be done in a timely fashion and thoroughly checked-out before return. I still think this watch is a "Ferrari" and I am glad I bought it! All things taken into consideration, I do believe Invicta is acting in a timely and responsible manner...I work in a complex business and nothing turns on a dime. However, on this site you do have to deal with a bunch of "Geeks" and all of us Geeks have a high level of intensity concerning our passion. Based on both your a Jim's posts the root cause of all of these issues does not appear to be fully understood yet; so good luck in your on-air communications over the next couple of weeks. Its always tough when people expect highly precise, politically correct answers The fact still remains that if it wasn't for Invicta, many of the people on this site couldn't afford to have the collections they have...somethimes you have to be on the "bleeding edge to make that happen.

bobbleowl View Public Profile Send a private message to bobbleowl Find all posts by bobbleowl Add bobbleowl to Your Contacts #4 05-27-2010, 02:54 PM


Join Date: Feb 2008 Posts: 14,791 Real Name: "Diamond Jim" Skelton

jskelton WatchGeeks Owner True WatchGeek

Posts removed to clean up thread. This thread is here as an update to keep you informed, not a thread for suggestions to Invicta or ShopNBC on how to run their business in regards to this matter. Guess what... there's already about 400 threads about that currently open and running... join in there. This is for folks to get info and see the progress, not to have to wade through MORE useless rants to get to that info. Thanks for understanding... __________________

Quote: Originally Posted by charleswatts Your candor in the explanation reveals the nature of the relationship you have formed with your viewers.

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Visit jskelton's homepage! Find all posts by jskelton Add jskelton to Your Contacts #5 05-27-2010, 02:57 PM

Krazy Senior Member Senior Geek

Join Date: Dec 2009 Location: Harrisburg, Pa Posts: 137 Real Name: Jr

Ok! Glad we're seeing some info come to light! I have 2 of these but what I need to know is if the movement is found to be the culprit and not just a case of bad fitting hands, will there be a recall/option for all of us who's watches show no ill effects at this time??? I hate this ill feeling of apprehension after dropping 2 grand on a now questionable movement!


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