THE WAY FORWARD
2017 Issue 2
Keeping our Customers in Sight
• 50 Years of Service with a Smile
• Torn Between Two Passions
• Strengthening the Connection between Sea & Shore
Delivering Maritime Solutions www.wallem.com
s we move into the summer months and draw towards the end of our financial year, I would like to extend my thanks to our Wallem seafarers and staff who show strong dedication to our customers and to the Company in their daily lives. It is your dedication, and professionalism and demonstration of our “True North” values which makes us stand apart.
The beginning of 2017 has been a good one for the Group as we continue to win new clients and look within ourselves to seek greater efficiencies and ways of doing business. The theme of this issue is ‘Exceptional Customer Service’ and we are always looking at finding ways to ensure that our customers get a good experience at every point of their journey with us. This service applies both to outside the company in our interactions with our customers and inside, in our interactions with our internal customers – namely our seafarers and staff. In June 2017, our Wallem Thailand office celebrates 50 years of business. In our Lead story (on pages 3-6), we pay a special homage to this region by looking at how our operations there all started, the services we offer now and what makes Wallem Thailand the preferred partner. We also feature a special interview with our highly experienced colleague, Ms Chalinee Nankhonon who looks after our aviation client in Thailand. Khun Chalinee reveals her biggest challenge and achievement to date and she lets us in on the secrets to her success. Wallem people are indeed what makes us stand apart and on page 19-20 we hear from one of our interns who is on a 10 month assignment in our Hong Kong office. Robbie Outram tells us the impression all the different Wallem teams he’s worked with have had on him and how he values this internship. Safety is as always a continual focus at Wallem and in the ‘Safety Focus’ section of this issue on page14, we celebrate the captain and crew of two vessels that have achieved three successful Oil Major SIRE inspections, with few or no observations in the last 12 months. In our special interview feature on pages 17-18, Captain Arindam Biswas also talks about the importance of safety; in particular how he goes the extra mile to ensure safety is paramount onboard and that our customers’ assets are being well looked after. Be sure to turn to pages 22-24 to read about our new Marine HR system ‘Compas’ and the positive impact that it will have on our seafarers and shore-based staff – in particular by improving communications and through operational efficiencies. We are excited about the opportunities that lie ahead with the transition to this new system and how we can find innovative ways to utilise all its capabilities to better serve both our internal and external customers. I hope you enjoy reading this latest issue of our True North magazine. Let us know which article you liked most. And to our seafarers, I wish you fair winds and calm seas. Safe sailing!
Simon Doughty Wallen Group CEO
TRUE NORTH THE WAY FORWARD
CONTENTS Lead story
50 Years of Service with a Smile
2nd Officer Oleksandr Pshenychnyi onboard the Glovis Companion
News & Events
Awards & Recognition
Torn Between Two Passions
Wallem Through the Eyes of an Intern
Strengthening the Connection between Sea & Shore
All rights reserved by Wallem Group. Permission may be granted for reprints in any format upon request by contacting editor at address below. Editor: Kristen Beattie
Issue 2 2017
50 Years of Service with a Smile
Wallem Thailand’s 50th Anniversary
une 2017 is a special date for us. It marks the 50th Anniversary of Wallem in Thailand. In honour of this special milestone, let’s take a look back at how far we have come, the quality services we provide there, what makes us the preferred business partner and where the potential lies for further growth.
Wallem Ship Agency team based in Bangkok
Our Asian Roots
allem has its roots firmly planted in Asia. Established in 1903 in Shanghai, Wallem has steadily expanded over the years into other Asian countries; with offices opening in Hong Kong in 1925 and Singapore in 1958 respectively. Wallem Thailand was inaugurated in June 1967, as part of the Group’s further expansion into South East Asia. Today, Wallem’s coverage in Asia is extensive, with a network of 28 Agency offices with 8 owned offices in China.
About Wallem Thailand What started as a small regional office in Thailand has expanded over the years into a larger regional IndoChina hub. Today Wallem Thailand has two main business units: a Ship Agency business looked after by Shipping Director Montri Jitrnoppakhun and an Aviation business headed by Aviation Director, Chalinee Nankhonon. Both business units are overseen by Denzyl Allwright, Managing Director, Indochina. Our Thailand shipping agency office is conveniently located in downtown Bangkok (around 15km distance from both Siracha and Laem Chabang port) and our Aviation division split between Bangkok and the Cargo Terminal building at Suvarnabhumi Airport. We also have a representative office TRUE NORTH THE WAY FORWARD
in Vietnam which acts as a Protection & Indemnity (P&I) Correspondence.
Ship Agency Services Our customers use Wallem Thailand for ship agency services for a range of vessels from tankers, bulk carrier, multipurpose and heavy-lift to cruise ships and naval vessels. Services include agency port services, procurement, spare part clearance and delivery, itinerary planning, technical & drydock support and lifeboat servicing. The Wallem Thailand team handle all kinds of cargo including imported steel and chemicals and exports of rice and maize for local Thai shippers and have particular expertise in the handling of Breakbulk and Project Cargo. Years of experience allows for rapid and efficient vessel turnaround. Leveraging local relationships with key stakeholders, scale, local insight and knowledge, translates to competitive stevedoring and port costs.
Aviation Services Wallem Thailand is General Sales Agent (GSA) in Bangkok for Europe’s premier all cargo airline which has a global network. Wallem’s Aviation division is dedicated to looking after this client’s needs, under Aviation Director, Chalinee Nankhonon, based at our office in the city.
The Aviation team at the airport
The Aviation Operations team, headed up by Laddaval Sukbanjong, is located at the airport. Our Aviation team is experienced in handling a range of cargo types; mainly oversized cargoes, animals and dangerous goods not allowed on passenger aircraft. The team prides itself in finding out about the customer’s requirements for every cargo handling; ensuring that an efficient service is delivered on time every time.
Experience & Expertise Having been in the business for 50 years, it is our expertise and the strength of our relationships with our customers and with other parties such as local marine and government officials which sets Wallem people apart. Many of our 32-strong team in Thailand have been with the Company for decades – indeed our Aviation Director, Khun Chalinee started her career with Wallem in 1978! (see following pages for interview).
Future Growth Opportunities While celebrating this anniversary and looking back at how far we have come, we are also looking at the opportunities which lie ahead in the region. Growth of Thailand’s economy is expected to stabilise in 2017. As the second largest economy in SE Asia, Thailand will continue to take the leading role by promoting cooperation among members of the Asean Economic Community (AEC) and taking advantage of its unique position. For example; the new terminal in Yangon port in Myanmar (which will be able to handle more large ships), along with the Dawei and Kyaukpyu Deep Sea Projects and the new LNG terminal in Dawei, may all bring new opportunities. As Vietnam moves away from a low-tech textile-based economy, many international businesses in the hi-tech sector are choosing to be based there – which will also bring more attention and opportunities to the region.
Asia is the fastest growing cruise market in terms of deployment, capacity and destinations – in particular Thailand, Malaysia and Vietnam. Thanks to Wallem’s strong experience in the cruise business, particularly in Asia (handling over 450 calls across Asia in 2016), we are better positioned than ever with hubs in Hong Kong, Singapore and Thailand to take advantage of this growing market and to continue providing quality services to cruise lines in Asia. Our Aviation business also continues to go from strength to strength. Our aviation client reported a strong fourth quarter of 2016, one of the strongest in many years despite low yields, overcapacity and fierce competition experienced in the international air cargo industry in 2016. With a hub in Thailand, Wallem is excited to be right at the centre of the action and see how we can further share our strength, insight and expertise in the market.
A Big Thank You We are very proud of our Thailand teams past and present who have made us the trusted company we are today and allowed us to consistently deliver quality services to our customers. Thank you for your drive, determination and dedication. We would like to take this opportunity to thank all of our customers in Thailand, South East Asia and around the world. Our success depends on our customers’ success and we are proud to be part of your success stories. We look forward to continued close and successful cooperation and the future opportunities that lie ahead for all of us. Please contact Managing Director, IndoChina, Denzyl Allwright at DA@wallem.co.th for any enquiries. A special Anniversary celebration is being held on 6th June 2017. Photos of the event will be published in the next issue of True North magazine, published in October 2017. Issue 2 2017
Interview with a Legend
e chat with Wallem Thailand’s very own legend, Chalinee Nankhonon (Khun Chalinee) about her four decade long career with Wallem, what she is most proud of, her business motto and the secret to her success in ensuring good business results for a satisfied customer.
When did you join Wallem Thailand and how has your career progressed?
How has the company changed over the years?
I joined Wallem back in September 1978 in a sales role. I then worked my way up to various sales and operations positions, learning more and more about the air cargo and forwarders business. In 2000, I was promoted from Country Manager to my current role as Director of Aviation for Wallem Shipping Thailand.
In the early days there were no global agents operating on their own in Thailand, so we only dealt with local forwarders. Nowadays, while we still deal with local forwarders; we also support international forwarders with their global business. We are fortunate that business continues to grow, based on global trade; especially within the A.E.C (Asian Economic Community).
What does your role involve? As Wallem is General Sales Agent (GSA) for a major aviation client in Thailand, my role involves looking after this client’s needs and interests, and working very closely with the local authorities, in order to do so.
How many people are in your team? At present, the Wallem aviation team in Thailand consists of seven Operations staff and five Commercial staff. TRUE NORTH THE WAY FORWARD
What is the biggest challenge you have faced in recent years? For years, the biggest challenge was getting a permit for our aviation client on a weekly basis until Luxembourg signed an M.O.U with Thailand (specifically with the Ministry of Foreign Affairs, Ministry of Transport, Thai Airways and the Department of Civil of Aviation). Even today, this still presents a challenge – and requires being in close contact with the authorities (Department of Civil Aviation) to ensure
that we obtain the permit in time for any extra flights that land in BKK.
What is the most interesting cargo that you have helped to move? We have moved a lot of very interesting cargo, ranging from long-haul traffic to oversize cargo, such as helicopters, turbine engines and boats. We have even moved live animals, such as elephants, fish and horses.
What is the key to your success? Success comes from having a thorough understanding of our customer’s needs and respect and knowledge of the required timeframe of any operation and the authorities’ requirements. Listening to my team and getting input from them and operating together as a strong team in an open and transparent way is also essential.
What has been your greatest achievement? My greatest achievement was helping our aviation client to get traffic rights to land in BKK. I am proud to say that I was instrumental in initiating the M.O.U or bilateral agreement for air traffic rights between Luxembourg and Thailand in 2012. This was particularly poignant as Luxembourg is a small country and does not have its own Consulate or Embassy in Thailand, so all documentation was required via authorities in Brussels. The impact of this agreement was huge and since then having direct all-cargo flights to and
from Bangkok has strongly improved the business of all clients both ways. This has resulted in savings in terms of both costs and time, ensuring that cargo is delivered well in time and that deadlines for urgently-needed items are met.
What is your business motto? Always set business targets. Business is no fun without targets and I believe that this is the key to seeing real results for the Company and for business strength and future growth. Ensuring that my team is aligned to the same target and is moving in the same direction is also important. I am confident that if we keep striving for more, together we can achieve great success.
What do you love most about working for Wallem? I have always enjoyed working in this industry and contributing to Wallem’s success. It has provided me with a wonderful challenge over the years and I feel lucky to have been supported along the way by dedicated and reliable staff.
What does the customer experience mean to you? Understanding the customer’s every need and communicating openly, transparently and proactively (and of course with a smile) is the winning combo to ensure that the customer journey with us is a positive and successful one. Issue 2 2017
NEWS & EVENTS
Another Dry Docking for Wallem Ship Management Team
Wallem Ship Agency’s Jason Jeon (right) pictured with QM2 crew member
L-R: Chief Officer, Mohit Chawla, Captain Jas Mohan Singh, Superintendent Arunava Roy, Second Engineer Dilawar Lambe and Chief Engineer Biswajit Ganguly
he Wallem Ship Management team recently arranged for a special survey and dry docking to be carried out for the Wallem-managed VLCC, the M.T. Kondor. The team also arranged for repairs related to the survey to be carried out. Pictured here are the Wallem shore team alongside the Ship’s officers at Yiu Lian Shipyard in Shekou, China.
The team received a message of thanks from Trade and Investment Manager at the British Consulate, Stewart Gorman who appreciated the team’s professionalism and hard work and Carnival were pleased with the smooth call and Wallem’s contribution towards making the event onboard a success. Well done Ship Agency teams in Korea and China!
MBS Goes from Strength to Strength
Wallem Supports QM2 on Two Calls in Asia
ur Wallem Ship Agency Team welcomed the Queen Mary 2 on her maiden call to Incheon in Korea on 27th March. The Wallem team handled the call with the upmost efficiency, ensuring that the 2512 passengers and 1253 crew were well taken care of. On 29th March, our China Agency team were happy to welcome the vessel to Shanghai Wusongkou International Cruise Terminal. A special “Maritime UK Showcase” event, hosted by the British Consulate-General, Shanghai along with the Department for International Trade (DIT) in China, was then held onboard. As agent for the QM2, the Wallem team ensured that the boarding permits were arranged in advance for all 169 of the event’s guests and looked after transport to the terminal for the VIPs - British officials and Carnival’s Chairman, Mr David Dingle.
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arine Buying Services (MBS) provides procurement to 3rd party customers including owners, operators and shipowners looking for global procurement solutions for their vessels. Benefits to clients include lower purchasing costs and reduced internal resources. In March, MBS welcomed one of the biggest marine providers in the Philippines into their portfolio and won more business via personal recommendation from an existing client. In April, MBS then welcomed two more new clients. MBS was recommended to a Uruguayan shipowner by an existing MBS customer and we have received our first orders from them. MBS also supplied large orders (including live lobsters!) to a brand new cruise ship in time for her shakedown cruise.
NEWS & EVENTS
Maiden Call for MSC Naming Ceremony Lirica to Okinawa & Takeover for the NOCC Baltic
The MSC Lirica pictured in Naha, Okinawa
ur Japanese Ship Agency team was proud to handle the MSC Liricaâ€™s maiden call to Naha, Okinawa on 7th March. Naha is one of Japanâ€™s most popular and busiest cruise ports. The vessel stayed in Naha for 13 hours and was another well managed operation for Wallem Japan's cruise team. Well done, team!
Wallem Welcomes Aidabella on Maiden Call to HK
During the naming ceremony, L-R: Fleet manager Suryansh Srivastava, Chief Engineer O. Moskalenko, Superintendent Amitabh Tiwary, Managing Director of Wallem Ship Management India, Navin Passey, Captain S.K. Jha, Wallem CEO, Simon Doughty, Chief Officer Y. Volkovich and Second Engineer J.A. Alexander Peter.
n 15th March, Wallem was proud to be represented at the naming ceremony of the M.V. NOCC Baltic, a PCTC vessel. The ceremony took place at the Hyundai Samho Shipyard in Mokpo (South Korea). The function was attended by top dignitaries from JP Morgan, Klaveness Marine, NOCC & Wallem. The vessel was taken over on 24th March and after delivery sailed on her maiden voyage to Yosu South Korea for bunkers. The vessel is now managed by Wallem from Hong Kong.
The Aidabella in Hong Kong harbor
allem Ship Agency was proud to welcome the cruise ship, Aidabella on her maiden call to Hong Kong. The ship, which is painted with a very distinctive design, arrived in Hong Kong on 27th March and Wallem handled all of the port related arrangements for this momentous call.
After the naming ceremony, L-R: Fleet manager Suryansh Srivastava, Chief Officer Y. Volkovich, Superintendent Amitabh Tiwary, Managing Director India, Navin Passey, Chief Engineer O. Moskalenko and Captain S.K Jha.
Issue 2 2017
NEWS & EVENTS
Collaboration and Teamwork at its best
SeaSafe Wins More Business
eaSafe Marine (our in-house independent lifeboat servicing and testing organisation) has been awarded the lifeboats, rescue boats and davits annual service job on the Windstar Cruises’ vessel, Star Breeze. In addition, SeaSafe was awarded work on a second P&O Ferries vessel, European Causeway when she docks in Cammel Laird, Birkenhead in May. SeaSafe has also entered into a lifeboat service fleet agreement with one of the world’s leading VLGC shipowners and operators. The agreement is for 5 years and will initially cover seven LPG vessels. The scope of work in the agreement includes statutory annual & 5Y services, supply of spares, on-board training and pre-docking surveys.
Wallem Ship Agency staff visiting onboard the Hanjin Piraeus
allem has continued to showcase its strength again as a maritime services provider to major international banks as project manager for asset protection for 22 Hanjin container ships. Wallem teams across Singapore, Hong Kong, Korea, India worked hand in hand to deliver integrated maritime solutions. Wallem was actively involved with lenders for asset protection, technical inspections, MOA negotiations, and ship management. Wallem Ship Agency played a key support role, particularly for the arrested ships in Hong Kong and Korea, where the local teams assisted in crew changes, bunker and inspections, etc. Wallem Ship Management was also awarded technical management of three 4,000 TEU container ships. Congratulations to all involved in this project for a job well done. This is a great example of cross team and country collaboration and teamwork.
Wallem Korea Welcome MV Ocean Dream
Wallem China Wins More Business from Hamburg Sud
e are delighted to share the news that Wallem shipping China signed a new agency agreement in April with Hamburg Sud for their China – Mediterranean SERA 1 & SERA 2 services. The service agreement was effective from 10th May. These new services will bring us an additional volume of 1,200 TEUs per month. We are looking forward to this relationship going from strength to strength.
TRUE NORTH THE WAY FORWARD
Jason Jeon pictured with the Chief Purser "Carl” whom he has known and kept in touch with since 2012
he Wallem Shipping team in Korea welcomed the MV Ocean Dream, a cruise ship owned by Peace boat & Japan Grace, to Jeju on 3rd April. Wallem has been providing services to the vessel since 2012. The vessel now calls at Korea two to three times a year and turns to Wallem for exemplary ship agency services.
Singapore MD Speaks Wallem Represented at 7th Oil Tanker at Seatrade Cruise Shipping Summit 2017 Miami
Managing Director of Wallem Ship Agency Dickson Chin (left) with representatives of the Hong Kong Tourism Board and Director of Sales & Marketing Nigel Moore pictured with Arnold W. Donald, CEO of Carnival Group, with another attendee.
M Nitin Mathur, Managing Director of Wallem Singapore
n 14th March, our Managing Director for Wallem Singapore, Nitin Mathur spoke at the 7th Oil Tanker Shipping Summit 2017 in Beijing. Nitin spoke on the Delivery of New Building orders and touched on the changing dynamics of tanker trades and shortening of market cycles.
anaging Director of Wallem Ship Agency, Dickson Chin and Director of Business Development, Nigel Moore attended Seatrade Cruise Miami. Dickson attended as part of a delegation from the Hong Kong Tourism Board. Both he and Nigel took the opportunity to visit various cruise lines and current and potential customers after the conference.
Wallem Showcases Breakbulk Expertise
Zurich Shipping Network
ur Business Development Manager for Europe, Tomas Langgard took part in the Zurich Shipping Network event on 16th March, held at Thompson Reutersâ€™ office. The network is aimed at bringing together professionals from the various fields of the maritime industry to give them the opportunity to network, learn and exchange views on the latest shipping issues. Tomas enjoyed the opportunity to talk with Capt. Amrit Singh from Thompson Reuters who gave the presentation.
The Wallem team at Breakbulk China in Shanghai
W Business Development Manager for Wallem Europe, Tomas Langgard
allem was represented at the recent Breakbulk China, held in Shanghai from 13th-16th March at the Shanghai World Expo Exhibition & Conference Center. Wallem had a booth at the conference where they were joined by Charlie Bussayabuntoon from Wallem Myanmar, Roland Chen from Wallem Taiwan and Nitin Mathur from Wallem Singapore. The Wallem team were proud to showcase our expertise in the Breakbulk market at this event. Issue 2 2017
CMA Shipping 2017 Conference
Director of Sales and Marketing Nigel Moore
irector of Sales and Marketing Nigel Moore attended Connecticut Maritime Association (CMA)’s annual conference from 20th- 22nd March - the premier event in the shipping calendar in North America. The theme for this year’s conference was, “Capitalizing on a Changing Industry”. Nigel met up with current and potential customers at the conference and networking events. As a result we have received several enquiries and are currently bidding for new technical management and lifeboat business.
Wallem Colleagues from China & Thailand Visit Breakbulk Europe
Wallem’s China Business Development Manager Jack Hu and Managing Director of Wallem Shipping for IndoChina, Denzyl Allwright with Hauke Sshatz, Managing Director at Asia Breakbulk
allem’s China Business Development Manager Jack Hu and Managing Director of Wallem Shipping for IndoChina, Denzyl Allwright attended Breakbulk Europe in Antwerp (24th – 26th April 2017) with our Business Development Manager for Europe, Tomas Langgard. This was a great opportunity for Jack and Denzyl to meet with current and potential customers and to showcase our Breakbulk expertise both during the event itself and during customer visits in Rotterdam beforehand.
Wallem Represented 10th Annual HK at Lloyd’s Register Ship Finance Forum Committee Meeting
Group photo of the LR Technical Committee
loyd’s Register Quality Assurance (LRQA) is the world’s leading provider of independent assessment services. In early May, Wallem’s Technical Director, Ioannis Stefanou attended the LRQA Technical Committee Meeting held in Hong Kong, along with other industry professionals from shipping and ship management companies.
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anaging Director of Wallem Singapore, Nitin Mathur attended the 10th Annual Hong Kong Ship Finance Forum (Marine Money) on 6th April. The event was attended by over 190 delegates and was centred around the theme, “Sourcing Capital: Positioning for Recovery”. It was a good opportunity for Nitin to get the latest industry insights, sentiments and challenges and to meet with customers and potential customers. Several colleagues from Wallem Ship Managing Director of Wallem Management also attended Singapore, Nitin Mathur the Marshall Islands Registry cocktail reception in the evening.
Wallem Presence at Singapore Maritime Week
ingapore Maritime Week was held from 22nd – 28th April and focused on the theme, ‘Navigating through Challenging Times’. The week consisted of many different events including lectures, forums, exhibitions and conferences which our CEO Simon Doughty, Director of Sales & Marketing Nigel Moore and MD for Singapore, Nitin Mathur attended. On Monday 24th April, Wallem partnered with IHS Fairplay for an exclusive Thought Leadership Forum. The forum was well attended, with discussion focused on the future of Ship Management focusing on the issues of cost, compliance and crewing. As a whole, the week presented many good opportunities to hear from industry leaders, get the latest insights and meet with customers. Nitin also spoke as a panelist at the 2nd Singapore Maritime Technology Conference which looked at the subject of Smart Shipping Initiatives and Simon was interviewed live by CNBC.
INTERTANKO event and Photo Competition
ur CEO Simon Doughty and Technical Director, Ioannis Stefanou attended INTERTANKO’s AGM from 23rd - 26th May in Houston USA. The event, which was held at The Houstonian Hotel in Houston, Texas, includes a series of key summits and forums on tankerrelated issues; in addition to the Annual Gala dinner. Wallem was delighted to sponsor the Intertanko photo competition again this year and Simon Doughty proudly announced the winners at the gala dinner.
CBA Singapore Shipping Forum
leet Manager for Wallem Ship Management, Singapore, Praveen Shukla was invited to speak at the CBA Singapore Shipping Forum, held on 25th May. CBA is one of top shipping finance bankers with 325 ships in their portfolio. The event was attended by mainly Singapore ship owners and was an opportunity for these top shipping leaders to come together to discuss and exchange views. Praveen spoke on the theme, “Automation of Future Shipping” from a ship management point of view and looked at how the new Fleet Manager, Praveen Shukla technologies or concepts coming to the shipping industry will impact on the many aspects of the business, from vessels and ports to classification, insurance, etc. Issue 2 2017
AWARDS & RECOGNITION
Wallem Managed Vessel Wins NYK Car Carrier of the Year
Vice Admiral Girish Luthra presenting the award to Captain Navin Passey
Captain and crew of the Gemini Leader with their NYK Car Carrier of the Year 2016 Award
Congratulations to Ashwini Anaredy!
e are pleased to announce that the Wallemmanaged vessel, Gemini Leader has been awarded NYK Car Carrier of the Year 2016. The award was presented to the Captain and crew of the vessel on 2nd May 2017. Wallem is dedicated to continue supporting our Japanese customers with technical and ship management services for a range of vessel types including car carriers, tankers and container vessels. Wallem is fully accredited to do full technical management for Japanese flag vessels with Class NK, including the provision of crew with fully compliant Wallem Professional seafarers meeting the stringent Japanese flag requirements.
Most Compassionate Employer of Indian Seafarers
he National Maritime Committee of Government of India has once again recognized Wallem India as the nation’s “Most Compassionate Employer of Indian Seafarers” for the year 2016. Vice Admiral Girish Luthra presented the award to Managing Director of Wallem Ship Management India, Captain Navin Passey, at a function in Mumbai celebrating India’s 54th National Maritime Day. This is the second consecutive year that Wallem India has received this award and the fifth time in the last decade.
TRUE NORTH THE WAY FORWARD
Ashwini Anaredy proudly holding her certificate
allem India employee Ashwini Anaredy was presented with a prize by Narottam Morarji Institute of Shipping for coming second place among female students all over India in the ‘First Year Combined Examinations for Associateship and Post Graduate Diploma in Ship Management’. The prize ceremony was held at the beginning of the year at the Shipping Corporation of India. Well done, Ashwini on this outstanding achievement!
Safety & Operational Excellence
We are proud to be celebrating two standout stories of operational excellence in our fleet:
ell done and thank you to Captains Noble Antony Pereira and Shyamal Chattopadhyay and their respective senior management teams of Chief Officer Debajit Banerjee ,Chief Engineer Oleg Stepin and Second Engineer Nicolau Alex Dsouza. The teams contributed to three successful Oil Major SIRE inspections with Nil observations and three PSC inspections with Zero deficiencies on-board the 1-year-old VLCC in the last 12 months.
This is a great result achieved by the continuous dedication and hard work by the on board team. David Price Managing Director of Wallem Ship Management commended both Captains on this impressive record and leading by example, focusing on safety, operational excellence and true customer service.
ell done and thank you to Captains Josy Joseph and Jimmy Sandhu and their respective senior management teams of Chief Officer Muhammad Irshad, Chief Engineer Shine Sudharma and Second Engineer Ganesh Singh, Chief Officer Ravi Verma, Chief Engineer Avinash Kumar and Second Engineer Raveendran Sukumaran. The teams contributed to three successful Oil Major SIRE inspections onboard the 8-year-old Aframax tanker in the last 12 months with just one observation (for a defective item of bridge electronics, for which spares were on order and the required dispensation had been arranged). David Price Managing Director of Wallem Ship Management commented that this is a good example of the standards of Operational Excellence that can be achieved with hard work, attention to detail and a positive working culture onboard.
The senior management team in Hong Kong would like to extend their appreciation to both teams who so ably demonstrate our commitment to both the Company and our customers and exemplify our True North values; in particular by ‘Taking Ownership’ and being ‘Results and Quality Focused’. Well Done and “Thank You”! Issue 2 2017
Wallem Fleet Officers’ Meeting in Manila
t the end of February, the biannual Wallem Fleet Officers’ Meeting was held at the Pan Pacific Hotel in Manila. The aim of the meeting was to strengthen engagement among Wallem sea and shore staff. The event was attended by a total of 84 participants including Marine Director, Captain Fared Khan from our Hong Kong office and other Wallem management colleagues from Singapore, Hamburg and Mumbai. After opening with a “Safety Moment”, talks and seminars related to Wallem Professional Seafarers, Zero Harm and Marpol Compliance and a presentation on Pride followed. Participants divided into groups for a case study which featured scenarios on navigation and main engine failure incidents respectively.
TRUE NORTH THE WAY FORWARD
Captain Khan then conducted a workshop on Safety and Operational Excellence, which included a session on wellness by Dr. Kevin Menon, registered psychologist and author of Wallem’s Wellness@Sea guide and program. The session focused on the connection between wellness, performance and safety, and was a good opportunity to reiterate Wallem’s commitment to our seafarers’ wellbeing and to highlight certain aspects of our Wellness@Sea program. All participants agreed that the event was both informative and thought-provoking. The day came to a close with a cocktail and live music.
The “Viken Day” conference held on 17th February was attended by 49 senior and junior officers.
compliance; in addition to those on Wallem Professional Seafarers, pride and wellbeing.
The conference also kicked off with a “Safety Moment” which was followed by welcome remarks by Captain Leal and Opening Address by Vidar Winciansen.
To wrap up the conference, Viken Shipping organised a superhero-themed “Family Night” for Viken Seafarers and their families. Members of the Philippines chapter of Women of Wallem also attended.
Talks included those on hot topics such as digitalisation and connecting ship to shore and cyber security and
Thank you to all who attended these events. Issue 2 2017
Torn Between Two Passions An interview with Master of the MT Elbhoff, Captain Arindam Biswas
Captain Biswas in ship mode
The Jahre Viking
s a child, I was always drawn towards flying. My Uncle used to fly for Air India and I wanted to be just like him when I grew up. I have been passionate about flying my whole life - the thrill of taking off following by the sheer beauty of the landscape passing beneath excites me every time. That same thrill can be found sailing, with the challenges of strong winds and heavy seas and the pressure of ensuring that shore side commitments are met.
Kolkata-based marine institute and Pre Vetting Inspector for a leading Singapore-based tanker Management company.
Before stepping my foot into the world of shipping, I tried hard to get into flying school. Unfortunately due to financial constraints it became too difficult a choice to pursue. For that reason, I found myself halfway through university making the decision to begin a career in shipping. My first assignment onboard as a Wallem cadet was on the great Jahre Viking at the end of 1997 after the completion of my PreSea Training. I was immediately charmed by this impressive vessel. After 3 years as a cadet, I completed my Certificate of Competency examination from India. In 2002, I joined my first ship as 3rd Officer with Wallem. I progressed through the ranks to 2nd mate, Chief mate and finally Master in 2011. I then took a job ashore as Visiting Faculty in a
Captain Biswas in flight mode
TRUE NORTH THE WAY FORWARD
After nine years at sea, I finally decided to pursue my passion for flying. In 2007, I joined an aviation academy in Atlanta in the USA. After completing my Private Pilot License (PPL), I relocated to California to obtain my Instrument rating (IR) and Commercial Pilot License (CPL) from the Federation Aviation Administration (FAA). I later returned to India and obtained my Indian license from the Directorate Generale of Civil Aviation (DGCA). Then in 2008, the world economy came to a halt and so did my dreams of a career in aviation. With no new induction process for new pilots and the Indian aviation sector likely to be in the doldrums for next few years, it was hard for me to justify a career in aviation over shipping. It was time to make a very tough choice between my great passion which had little or no immediate hope and a career at sea with greener prospects. I found myself torn between my two passions. People often ask me if flying a plane and handling a ship are the same. The truth is that they are poles apart. Commanding a big VLCC (330 metres in length with a maximum sea speed of 15 knots) cannot compare with handling a small multi engine Beechcraft Duchess aircraft (around 9 metres in length with a cruising speed of 150 knots). Aircraft handling is all about speed and precision whereas handling ships is all about control and patience. I take my responsibility as Master very seriously. My crew and myself are responsible for not only for operating the vessel safely and efficiently but also providing a good service to our customers. This includes maintaining the vessel in a good marketable condition, getting good reports from the various inspections, performing the voyage with utmost care and ensuring that the cargo is delivered safely to its destination.
INTERVIEW For me, safety and motivation go hand in hand. I take time to interact with all my crew (trainees and juniors included) on a frequent basis to address any concerns and to correct these. I focus on the good job done and motivate them to continue to stay safety-focused. I always encourage them to speak out. Wallem’s Stop Work Authority initiative (with use of the ‘Stop Card’) has definitely helped to improve communication and interaction onboard and ensure that this is not just a topdown process. I want my crew to know exactly what is expected of them and to ensure that they can perform their jobs to the best of their abilities. Equally important is that they feel satisfied about doing a job well and proud to be part of a great team and family such as Wallem. Flying is still a passion of mine but it’s an expensive hobby with limited or no infrastructure in my home town of Kolkata, India. Back in 2014, I considered revisiting the California Flight Academy to keep my aviation license valid and do my Airbus A320 Type rating so that I could keep this career option open. However, things didn’t work out as planned. I would still love to go back to California in the
near future to get some flying hours under my belt. That will be purely for personal satisfaction rather than for professional purposes. I will always be torn between my two passions. Sailing the high seas to enjoy the rare picture of the sun dipping into horizon or flying 10,000 ft. above sea level to get a bird’s eye view are both intense and exciting in their own way. Many people have dreams of flying or sailing but few people get to fulfill those dreams - I am one of the lucky ones!
“People often ask me if flying a plane and handling a ship are the same. The truth is that they are poles apart.” – Captain Arindam Biswas
Captain Ardindam Biswas with the crew of the M.T. Elbhoff
Issue 2 2017
Wallem Through the Eyes of an Intern by Robbie Outram
hen I began my 9 month internship at Wallem in October 2016, I had little or no knowledge of the company or the different aspects of the shipping industry. As a student intern from the UK, internships are frequently offered as a means to obtain cheap labour… However, prior to even arriving in Hong Kong, I was assured this would not be the case with Wallem. Already, time and thought had gone into producing a training plan; outlining the five departments I would be a part of, and specifying the role I would fulfil in each. On my first day I met with Ben Shao, the Head of Learning and Development. He stressed that in my time with the company, I would be treated no differently to any of Wallem’s full time employees, and that there was a wish for me to have a real tangible impact whilst developing and gaining experience myself.
TRUE NORTH THE WAY FORWARD
In Sales and Marketing, I was made assistant editor of True North magazine. I spent time researching, conducting interviews and writing articles and learned all about the printing and production process. I also helped with research and ideas for the new company website and helped to revamp the official social media pages. I was made a Boarding Agent in the Agency Department, ready to handle vessels as they called in Hong Kong during one of Wallem Agency’s busiest ever seasons. My role included carrying out crew changes, facilitating bunkering calls and assisting where possible on the numerous calls Wallem handles including on container ships, car carriers and cruise ships. I am now sitting in Procurement tasked with approaching Original Equipment Manufacturers (OEMs) for quotes to see if we can cut costs in a number of specific areas. This has involved talking to superintendents to build up a base of
FEATURE knowledge, analysing internal data and then approaching suppliers. Working in these three departments, I have come to the conclusion that Wallem stands for the following three things:
Wallem people care Understanding the way my Wallem colleagues hold customer service in such high regard was a learning curve for me. What I have learned at Wallem is that the experience is often what makes the service stand out. For instance whilst in agency, medical discharges from cruise vessels necessitated my visiting patients in the hospitals they were admitted to. This is not a vital service that all agencies provide but our team insist it happens. We would therein serve as a link between passenger and cruise ship whilst providing a point of contact in a possibly new city for them. All concerned parties really appreciated this. This one of many examples is indicative of Wallem people going that extra mile because we care.
Quality is paramount In Procurement for example, whilst pooling OEMs we could approach, on a number of occasions, there were worries about the level of quality of the particular parts a supplier I had found could provide. If there was any doubt in my line managerâ€™s mind, I would be instructed to no longer pursue dealings with these manufacturers, because quality should never be sacrificed for short term (and short sighted) cost cutting.
There is always an aim to improve Any suggestions I have ever made have always been given the utmost respect â€“ no matter how brainless they seem. This indicates a mindset that there is always room for improvement; considering suggestions from a 21 year old intern with relatively little knowledge of the shipping industry, because even he might have thought of something you havenâ€™t. This was common place in the Sales & Marketing Department, where I ended up having a lot of influence on the ideas for how to optimise the redesigning of our corporate website. This was incredibly refreshing for me, with my colleagues always giving me the time of day, no matter how stressed or busy they were. Six months into this venture, I am glad to report that I have learned more than I ever anticipated and now, heading to Marine HR, I anticipate more of the same valuable experiences around similarly dedicated, welcoming and helpful Wallem people. I will head back to university for my final year safe in the knowledge I am a more mature, worldly and respectable individual. To Wallem and all its fantastic employees I have had the pleasure of meeting and working with, thank you.
Issue 2 2017
Investigates Customer Service . . .
ear readers, you will be underwhelmed to read that I have been asked to write a regular article for the excellent True North magazine. This time I have turned my attention to Customer Service and I have found that not everyone is as customer focused as we, at Wallem, are.
On an airplane An evening flight, the plane has taken off and everybody has settled down… Airline Stewardess: “Do you want dinner tonight?”
Me: “Uh… are you sure it hasn’t been opened?” Customer: “Are you calling me a liar?” Me: “Sir, I believe you! I will return it.” Customer: “That’s right you will!”
Passenger: “What are my choices?” Me: “Can I see your receipt?”
Hereunder follow a number of examples of customer interactions and I leave it to you to decide for yourselves just how well they work out (I am not even going to mention United Airlines’ seat reallocation procedures!). I have given my own thoughts on these situations using a word that my Boss, my wife and my kids all seem to like to use when talking to me . . . . FAIL!
A recent email exchange Email message from me, to an errant supplier (the message included the Wallem automated sign-off). The supplier had ignored emails and phone calls!
Stewardess: “Yes, or no!” Customer: “It’s in the box.” Result: FAIL (NB - some advice for the married men among you. Don’t try this at home!)
Working in an electronics retailers Me: “Can I help you, Sir?” Customer: “I need to return this d*** camera.”
Customer: “I just don’t want it, okay?” Me: “Okay. Have you opened the box yet?”
Me: “Well, as the label on the box says, if the box is opened and then returned, a restocking fee needs to be charged.”
30 minutes later . . . a reply is received! “Dear Shameful, We apologise for not replying earlier . . . Result: FAIL (and coffee coming out of my nose, I laughed so much!) TRUE NORTH THE WAY FORWARD
Hunting for an apartment Talking to a Hong Kong Estate Agent when I was viewing a first floor apartment to rent… I pointed out the iron window frames which were rusting badly and definitely in need of replacement.
Me: “Of course, was it not working?”
Customer: “Why does that matter?” “. . . . and it’s been two weeks with no response from you. You don’t even answer the phone. This is SHAMEFUL!”
Result: WIN! (Full refund given and the hope that the customer doesn’t return!)
Customer: “Oh. No… no, it hasn’t been opened.” (I look and the box, which has been clearly opened, has a torn seal.)
Me: “So what happens when the entire frame falls out, lands on somebody and kills them? HK Estate Agent: Gives the immediate reply, “No problem Sir, the landlord will arrange a replacement window!” Result: The HK Estate Agent had his first ever Safety moment! Finally, I would like to show my total commitment to giving excellent customer service, so, if any reader feels that this column has not been a good enough standard / funny, I will personally refund 100% of what you have paid for the entire magazine!
Strengthening the Connection between Sea & Shore
e are excited to be investing in the state-of-theart Marine HR Management System, “Compas” which will give 360-degree coverage and visibility of our entire HR function. The system, which is cloud-based and fully integrated, will enable us to provide information and data not only to our seafarers, but to ship managers, commercial operators and even the vessel’s owners.
What’s more, this new system will fundamentally change working practices from push-based to pull-based, with interactive real-time resource sharing for increased efficiency. It will therefore allow us to fully support our seafarers and give them visibility and control over all of their HR and training needs. We are confident that it will, as a result, increase engagement between sea and shore teams at Wallem; strengthening our seafarers’ sense of pride in staying focused on safety and operational efficiency.
Marine Superintendent John Yu says, “I believe that Compas will enhance the efficiency of both ship and shore staff, allowing for smooth information sharing and effortless data management. When integrated with our new SMS, it will also improve the efficiency of operations.”
Issue 2 2017
FEATURE Some of the many benefits include; z Reduction of paperwork and administration onboard for crew movement, portage bill and master’s cash – this will relieve Masters’ burden onboard giving them more time for safety and operational safety and mentoring of crew. z Improved service delivery to both internal and external customers through better marine HR management of data and analysis. Thus increasing data quality and providing better reporting anytime, anywhere. z More efficient and effective monitoring and execution of crew relief plans ensuring timely relief for staff on-board thanks to advanced planning and execution tools
z Reductions in paperwork with system-based workflows (e.g. E-Appraisals). z Visibility of Training and Compliance – Masters will have full visibility over crew change planning and crew travel, allowing them to see any gaps in training in their crew that need to be addressed ahead of time. Seafarers will have full visibility of their personalised training calendar, empowering them to take control of their training needs then and there. z Transparency of the Marine HR vessel management team’s plans and processes.
Wallem’s East Europe Manning Representative Nataliia Shevchuk says, “Compas is a great tool which will help to support our organisation. It helps us to handle crews, store documents and with payrolling. It is very easy to use, can be accessed remotely and covers all crew data management needs. It will make processes more effective and accurate.”
General Manager of our Philippines’ manning agency, Capt. Ceferino "Jun" L. Leal says, “Compas is user-friendly and will allow for greater flexibility and efficiency. For example; our seafarers will be able access their profile while on leave to update relevant information, look at travel plans, download payroll and payslips, perform self-assessments and follow up and contribute on e-appraisals.
Wallem Chief Officer Yang Yi & Second Officer Zhao Jia Lin say, “Compas will connect all the different parties involved – from crew to Marine HR to manning agents. Everything we need will be conveniently available in one place. We are excited that we will be able to find out more information ourselves and follow up on training courses easily when we sign off.”
TRUE NORTH THE WAY FORWARD
FEATURE We are excited to be using the full suite of Compas applications which will later be integrated with our Safety and Wellness@Sea modules. Thank you to the Compas project team who have been very busy over the past year in tailoring the system to Wallem’s specific needs, collating all the necessary data to go into it and testing
it to ensure its effectiveness. This project is a great example of the power of collaboration at Wallem, with various teams from Marine HR, Business Process Management and IT working with external consultants to deliver a fully functional system tailored to our specific needs.
Wallem’s Marine HR Manager in India, Simran Pardasani says, "Many things which can be done in one click make Compas really exciting. These include overdue reliefs, compliance checks and onboard module for Portage Bill, etc. This and other aspects of Compas will help us all to reduce man hours and will help to relieve the burden of Masters onboard.”
The Compas crew self service module
Stay tuned for more! Compas was launched to test users in May and will be rolled out in stages to the Wallem fleet this summer. We are counting on the support and commitment of our teams both on shore and at sea to ensure that implementation and adoption of this system is a real
Wallem success story. As the system is scalable for growth, we are excited about the possibilities that lie ahead. We will continue to look at new and innovative ways that we can use Compas to streamline processes and further improve communication and engagement at Wallem. Issue 2 2017
And the Results areâ€¦!
big thank you to all our seafarers who submitted photos for our 2017 Wallem Photography Competition. And the results are:
Taken by Third Officer, Madhan Kumar Ravi onboard the M.T. Hafnia Cruz
Taken by Captain Muhammad Sohaib Afzal, Master of the M.T. New Vigorous
TRUE NORTH THE WAY FORWARD
2nd Officer Oleksandr Pshenychnyi onboard the Glovis Companion
Taken by Able Seaman, Jefty Tan onboard the MT Erviken
Supporting Our Seafarers & Families W
omen of Wallem (WoW) continued to show their support for our seafarers and their families and local communities over the past few months
WoW Help & Assistance
he Philippines chapter of our Women of Wallem organised financial assistance for medical bills for around seven of our seafarers and their families. The Kolkata chapter organised a special health awareness camp in celebration of International Women’s Day for women in one of Kolkata’s biggest slums. A physician was on hand to give advice and answer any questions and the WoW ladies offered their support and presented the women with some essentials. A big thanks to the Wow ladies from both these chapters for volunteering their time for our seafarers and their families on behalf of Wallem.
A Day of Fun in the Sun
Women of Wallem Have Heart
omen of Wallem (WoW) Philippines organised a fun getaway to a local resort in Antipolo city for our seafarers and their families.
n 11th February, the Women of Wallem (WoW)’s Philippines chapter organised a special Valentine’s Day for our seafarers and their dependents (some of whom were without their loved ones this year). The celebration took place at Tramway Manila. As well as organising fun events such as this, Women of Women continues to provide assistance to our seafarers and their families. Issue 2 2017
Wallem Wayfarers Conquer Mt. Fansipan for Charity
hree Wallem employees represented the group at the Sailors’ Society Asian Challenge 2017.
On 22nd April, Robbie Outram (Hong Kong), Rod Steel (Singapore) and Yogesh Pasrija (Mumbai) attempted to scale Mt Fansipan, the highest mountain in Indochina and last major peak at the end of the Himalayan range.
TRUE NORTH THE WAY FORWARD
In this incredible trekking challenge, these three relatively inexperienced hikers ascended 3143 meters over two days to claim not only glory, but also 3rd place in their category. Though mist remained for the duration of the weekend reducing visibility, and torrential rain did its best to dampen participants’ spirits;
the sheer grit, determination and cohesiveness of the Wayfarers that is indicative of Wallem employees took them to the top in impressive fashion. The team were proud to exceed their fundraising target. Funds that the team raised will go to helping seafarers in need via the Sailor’s Society.
Women’s Day Celebration – India office
From Apprentice to Commercial Operations Executive
allem India celebrated International Women’s Day by organising lunch for all employees at various locations. They also organised a special movie screening along with refreshments for female employees.
Wallem United Singapore Take Part in Futsal Cup
iklas Kroening began his apprenticeship with Wallem on 1st August 2014 with Wallem Ship Management in Hamburg. Niklas then spent three months in Singapore with Wallem Commercial Services during which time he was given an introduction into commercial shipping with focus on commercial operations. Niklas then spent time as a Boarding Agent with our agency team in Hong Kong, helping them out during their busy cruise ship season. Niklas was recently offered a full time position as commercial operations executive with the Wallem Commercial team in Singapore. He will be involved in commercial operations and marine accounting of dry bulk ships, tankers and container ships. Thank you Niklas for your hard work in Hong Kong. And welcome back to Singapore!
Big Win for Wallem Typhoons!
Wallem Team: Shailendra Gawde(c), Eshwar Jadhav, Ankit Kamulkar, Girish Ambokar, Paresh Kinjalkar, Pravin Kinjalkar, Yogesh Aherkar, Prashant Gomes, Yogesh Shivekar, Mayur Sheth, Pawan Kesari, Mayur Hatiskar, Manish Yadav, Nasir Shaikh
Singapore office Futsal team, “Wallem United”
n 30th April, our Singapore office Futsal team, “Wallem United” took part in the Mariners’ Turbo Solutions Futsal Cup 2017’. The event was organised by the Mariners’ Cricket Club, Singapore. Despite giving it their all, the team lost in Plate quarter final to ATPI S5. Thanks to all those colleagues and their family members who turned up to cheer on the team!
allem India cricket team the “Wallem Typhoons” won the Bharatiya Navik Sena Union (BNSU) Shipping Premier League 2017. The Typhoons defeated Executive Shipmanagement in the First round and D'Amico Shipmanagement in the Semi Finals. The final match against Selandia Shipmanagement was a tight game. The entire team performed exceptionally well under the able captaincy of Shailendra Gawde. Ankit Kamulkar and Eshwar Jadhav displayed superb batting performance in the finals and led the team to victory. Ankit Kamulkar was awarded the 'Best Batsman" of the tournament. Congratulations to the Typhoons! Issue 2 2017
Promotions & Appointments Congratulations to the following colleagues on their well-deserved promotions: Anand Shingatgeri General Manager QMS for Wallem India, was
promoted to Head of Wallem Maritime Training in India; effective 24th March 2017. Anand is based in our Mumbai office.
Daisy Lai was promoted from Accountant to Senior Accountant; effective 1st March 2017. Daisy is based in our Hong Kong office.
We would like to welcome the following colleagues to the Wallem family: Bui Tu Anh joined Wallem Shipping Vietnam on 17th April 2017 as General Manager. Joan Lee joined Wallem Hong Kong on 10th April 2017 as HR Manager. Christina Lim
joined Wallem Ship Management Singapore on 31st March 2017 as Finance Manager.
Bui Tu Anh
Maria Koo, Support Co-ordinator for Wallem Ship Management Hong Kong, retired on 28th February 2017 after 43 years with Wallem. Attingal Shivakumar, Associate Manager, Marine HR for Wallem India, retired on 31st May 2017 after 29 years with
Mavilakandy Kamalakshan, Senior Technical Superintendent for Wallem Ship Management Hong Kong, retired on 30th April after 25 years with Wallem. Saha Biswanath, Senior PMS Engineer for Wallem Ship Management Hong Kong, retired on 31st March 2017 after
7 years with Wallem.
Wilfred Ho, Marine HR Manager for Wallem Singapore, retired at the end of April 2017 after 5 years with Wallem. Maria, Attingal, Kamal, Saha and Wilfred will all be greatly missed. We would like to thank them for their contributions to the company and their dedication. Everyone at Wallem wishes them a healthy, happy and enjoyable retirement!
TRUE NORTH THE WAY FORWARD
Long Service Awards Congratulations and a big thank you to our colleagues at sea and on shore who recently reached the following milestones (from October 2016 to January 2017) in their careers at Wallem:
Teo Ah Bah
50 YEARS NAME
Teo Ah Bah
NAME Donald Richard Arcilla Daniel
NAME Nakra Manu
NAME Singh Shamsher Bhattacharya Apurba
NAME Singh Arjun Bhattacharyya Rabisankar Pinto Lavian Sawant Pravin Myint Kyaw Ghose Biswanath Marcar Peter Barretto Francis Xavier Joseph George Brutton Roy Dela PeĂąa Efren Delos Reyes Rey Reyes Felipe Sadiwa Romulo Sakar Chunilal Arpon Alvin Jr. Blanco Edwin
POSITION /RANK Senior Documentation Executive, Wallem Singapore
POSITION /RANK Master Bosun
POSITION /RANK Master
POSITION /RANK Master Chief Engineer
POSITION /RANK Master Chief Officer Chief Engineer Chief Engineer Second Engineer Third Engineer Engine Fitter Engine Fitter Engine Fitter Bosun Bosun Bosun Bosun Bosun Chief Petty Officer/Bosun Able Seaman Able Seaman
NAME Tandel Rameshbhai Magano Manuel Protacio Rossval Sabas Jovito Verano Ruben Tapan Giri
Chau Wai Hung Willis
NAME Demchenko Vladimir Hasan Rizwan Lodha Nirmal Modak Firoz Pillay Haridas Neelkanth Qayyum Abdul Rahman Atiqur Yousuf Muhammad Zherdev Ivan Bondarenko Sergiy Chatterjee Debasish Gangopadhyay Kausik Kochergin Oleksandr Nandihalli Shivanna Nataraju Ponnusamy Sivakumar Rajpal Deepak Rohatgi Gaurav Soloshenko Oleksandr Sundaram Sukumar Shaikh Mohamed Riyazuddin Thazhapura Nairveetil Madhu Geraldoy Silbino Mitra Jayanta Baraiya Navin Lopez Bernardo Noble Rommel Rego Robotson Vergara Rodrigo
POSITION /RANK Able Seaman Motorman Chief Cook Chief Cook Chief Cook Assistant Manager, Finance & Admin, Wallem India Accountant, Wallem Ship Management, Hong Kong
POSITION /RANK Master Master Master Master Master Master Master Master Master Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Second Engineer Third Engineer Engine Fitter Engine Fitter Bosun Bosun Bosun Bosun Bosun Issue 2 2017
PEOPLE 20 YEARS
NAME Chakraborty Asish Patel Sajid Tandel Chetankumar Tandel Naranbhai Tandel Uttamkumar Tandel Yogeshbhai Cadenas Henry Enriquez Romeo Esconebra Jose Yee Jonathan IbaĂąez Maximo Jr. Das Sanjoy Vishnu Jana Cheow James Wantanee Boonchan Hung Van Phan Ho Ho Luen Cliff
NAME Chai Sen Goel Gagan Kapoor Ashish Mehra Amit Pradhan Deependra Sood Gaurav Jha Shashi Bhushan Li Hong Guo Lobo Alistair Pant Vimal Ray Abhishek Dacayo Isagani Rana Neeraj Roque Jade D Souza Peter Dev Bishwajit Polavarapu Udaya Bhaskar Zhurbenko Sergiy Gupta Bharat Kuduthinassery Jacob Kumar Prabodh Chenchiahan Muruganandam Tandel Mahendrakumar Tripathi Kamlesh Yadav Bhrigu Nath Kottilamgad Veedu Ganesh Babu Fetalvero Vincent Van Millado Jerry Palmos Erwin Sabio Angel Jr. Oro Ronald Halder Brojen Tandel Bhaveshkumar Bariya Narendrakumar Suresh Ram Tandel Pragneshkumar Tandel Vinaykumar Almeida Socorro Bappaithotty Sheikh Mohammed Sadiq
POSITION /RANK Motorman Motorman Motorman Motorman Motorman Motorman Motorman Motorman Motorman Motorman Chief Cook PCO Driver, Wallem India Operations Executive, Wallem Singapore Finance Manager, Wallem Thailand Operations Executive , Wallem Thailand Business Specialist, WIS Hong Kong
POSITION /RANK Master Master Master Master Master Master Chief Officer Chief Officer Chief Officer Chief Officer Chief Officer Second Officer Third Officer Third Officer Chief Engineer Chief Engineer Chief Engineer Second Engineer Electrical Engineer Electrical Engineer Electrical Engineer Engine Fitter Engine Fitter Engine Fitter Engine Fitter Bosun Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Motorman Motorman Motorman Motorman Purser and catering officer General Steward
TRUE NORTH THE WAY FORWARD
15 YEARS NAME
Hemant Pashte Vinod Kumar Robin Sein Thanatta Abdulloh
NAME Banaru Vasile Fedorov Yuriy Fernando Andige Muravsky Sergiy Pandey Kuber Rahman MD Zhu Yan Dong Karwasra Rohit Kornyeyev Valeriy Mangain Deepak Romashevskyi Yaroslav Sharma Angad Verma Vijender Ledesma Alfie Cali Gourinath Raguvir Corleanca Dumitru Li Yong Yi Liu Yi Hai Singh Jaspal Yu Chun Yuan Bali Manal Isaev Konstantin Limbungan Romulus Liu Hong Ming Manu Mayank Venkatachalapathy Prabakaran Abdul Jabbar Ziaudeen Apostol German Baugh Anirban Bhingarde Avinashkumar Chowdari Ravi Kumar Gaikwad Sanket Hasan Masoodul Kumar Gaurav Kumar Ritesh Kumar Saurabh Leishangthem Johny Mathew Joe Murahari Venkatesh Prabu Qi Bo Solayao Arsenio Jr. Singh Anil Kumar Gao Jun Ji Hai Yang Liu Quan Xi Sokhey Avtar Chai Ji Liang Wang Xiao Lin Zhao Yong Ben Hu Wei Ping Biswas Kalipada Gonzales Rolex Satyam Bagchi
POSITION /RANK Assistant Manager, Marine HR Wallem India Executive, Marine HR Wallem India Operations Manager, Wallem Myanmar Senior Accountant, Wallem Thailand
POSITION /RANK Master Master Master Master Master Master Master Second Officer Second Officer Second Officer Second Officer Second Officer Second Officer Third Officer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Chief Engineer Second Engineer Second Engineer Second Engineer Second Engineer Second Engineer Second Engineer Second Engineer Second Engineer Second Engineer Second Engineer Second Engineer Second Engineer Third Engineer Third Engineer Third Engineer Fourth Engineer Electrical Engineer Electrical Engineer Electrical Engineer Electrical Engineer Engine Fitter Engine Fitter Engine Fitter Engine Fitter Engine Fitter Engine Fitter Technical Superintendent
PEOPLE 10 YEARS
NAME Chauhan Anirudh Pasamonte Ruel Satur Manny Tandel Navitbhai Yue Li Bappaithotty Mohammed Fernandes Vijay Cayetuna Nemesio De Guzman Edwin Fan Jin Tao Hilario Enrique Lacayanga Jeffrey Lu Lloyd Mararagan Proceso Padon Edgardo Pantig Jessie James Pedrola Mark Clement Poja Mario Quevedo Clarence Senoto Mark Villalva Jezer Paul Wang Wei He Wu Chang Rui Wu Yu Zhong Yang Wei Yao Mao Xin
POSITION /RANK Engine Fitter Bosun Bosun Bosun Bosun Chief Petty Officer/Bosun Chief Petty Officer/Bosun Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman Able Seaman
10 YEARS NAME
Bhagat Chandramani Boppaithotty Shiek Mohammad Ayas Desai Utkarsh Kapadia Valji Mohammad Badiuddin Tandel Giteshkumar Patel Keyurkumar Arjona Jeffrey Jing Nian Bin Liu Wei Padilla Vener Tambacan Lynson Yang Rong Liang Dayrit Danilo Estibeiro Airistides Salomon Oliver Zheng Jian Yi Sachin Railkar Deepesh Naik Chandra Shukla Praveen Wood Pun Kinny Cheung Kit Yi Jenny
Able Seaman Able Seaman
Able Seaman Able Seaman Able Seaman Able Seaman Motorman Motorman Motorman Motorman Motorman Motorman Motorman Chief Cook Purser and catering officer Messman Messman Executive, Marine HR Wallem India Executive, Marine HR Wallem India Fleet Manager, Wallem Shipmanagement Singapore Regional General Manager - Marine HR, Wallem Ship Management Hong Kong Secretary, Marine HR, Wallem Ship Management Hong Kong
Issue 2 2017
‘Dry docking’ The Wallem Ship Management team from Hong Kong pictured alongside
‘Flanked by flappers’ Our CEO Simon Doughty
the vessel’s Master and Chief Engineer of the VLCC the Sea Splendor at dry dock.
with Wallem flappers at the Wallem Group Annual Dinner.
‘Purple sky at night…’ Taken by Third Officer Xie Zhen Xin
‘Reflection’ Third Officer Jatin Soni
at sunset onboard the M.V. Genco Rhone in the Atlantic Ocean.
onboard the M.T. Edith Kirk.
‘Best dressed’ Winners strutting their stuff
‘Night lights’ Taken by Capt Deepak Nigam
at the Wallem Group Annual Dinner.
onboard the M.T. Kondor Loading at Jose, Venezuela.
TRUE NORTH THE WAY FORWARD
‘Sevens fun’ Wallem colleagues entertaining customers
‘Rain or shine – or ice!’ Wallem seafarer checks
at the HK Rugby Sevens.
conditions onboard the M.T. Solviken.
‘Waves’ Taken by Ordinary Seaman Jesse Joy G. Palanog onboard the M.T. Kronviken.
‘At your service’ Engineers onboard the M.T. Kondor.
Issue 2 2017
CONTACT US HEADQUARTERS (HK) T: +852 2876 8888 E: firstname.lastname@example.org SHIP MANAGEMENT & TECHNICAL SERVICES T: +852 2876 8200 E: email@example.com SHIP AGENCIES AND LOGISTICS T: +852 2876 8500 E: firstname.lastname@example.org COMMERCIAL SERVICES T: +65 6602 7101 E: email@example.com SHIPBROKING T: +886 2 2570 8166 E: firstname.lastname@example.org
Delivering Maritime Solutions www.wallem.com
In this issue 50 Years of Services with a Smile Torn Between Two Passions Strengthening the Connection between Sea & Shore