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Appalachian State University

COMPUTER INFORMATION SYSTEMS NEWS Volume 2, Issue 1 A quarterly electronic publication

January 2010

A Message from Dr. Dawn Medlin, the Department Chairperson Inside this issue: Message from Dr. Dawn Medlin, Dept. Chairperson


The Supply Chain Management Board 1 of Advisors College of Business VoIP Project




Alumni Corner


As 2010 gets underway, the CIS department is looking forward to many opportunities to work with Alumni, our Board of Advisors, and other mentors to better serve our students with internships and jobs. This past year has been very rewarding with students receiving jobs at companies such as Honeywell, Fastenal and CGI, among others. Our CIS Board of Advisors has been actively involved in obtaining internships and arranging on site visits for our faculty to allow us to better understand industry

needs. The CIS faculty will use the knowledge garnered from these visits to prepare our students for the careers awaiting them upon graduation. A goal of the department for 2010 is to increase the number of CIS Majors by using some creative marketing strategies currently in development. We will be estabishing an Honors Society for our CIS students, with membership beginning in their junior year. Another goal of the department is to reach out and re-

connect with former students. We would like to encourage an ongoing relationship with our alumni in order to publicize their accomplishments. Also, as we go into the next decade, CARET will be working with ProVantage and IBM on issues related to human resources and management training. We are excited about these opportunities as CARET continues to evolve and to grow. The future looks very bright as we enter 2010 with a renewed sense of commitment to our department, students, and alumni.

The Supply Chain Management Board of Advisors




The CIS Department, Dinesh Dave, Director of the Supply Chain Management Program, and the Members of the Appalachian Supply Chain Club would like to thank the Supply Chain Management Board of Advisors for their dedication and support to our Supply Chain Management Minor, the CIS department and the students. The Members of the Supply Chain Management Advisory Board are:  Leroy Allen, Lowe’s Companies, Incorporated  Lynn Austin, Commscope

 Chuck Benfield, Armacell  Matthew Benfield, M33 Integrated Solutions  Mike Carpenter, Draka Communications Americas  Becky Gibbs, Bank of America  Ron Greeson, Fedex  Susan Hawks, AXA Equitable  Shannon Meadows, Phoenix International  Rick Noble, Shurtape  Bill Phillips, Sypris Technologies

 Rebecca Ulatowski, Lowe’s Companies, Incorporated  Brad Wall, Krispy Kreme Doughnuts  George Yezbak, Murray Supply Company

Appalachian State University

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International education with digital Pen Pals Pen Pals have gone digital. And more educational.

"If your actions inspire others to dream more, learn more, do more and become more, you are a leader." - John Quincy Adams

A project being undertaken in the Walker College of Business combines traditional international correspondence with the latest in digital communications. Called “The Voice over Internet Protocol (VoIP) Project”, its mission is to provide students with Web 2.0 business technology skills and cultural awareness. The VoIP project started in Fall 2009 and is overseen by Dr. Charlie Chen and the Center for Applied Research on Emerging Technologies (CARET). It involves 100 Appalachian students interacting with about 50 students from a university in Taiwan. The first step called for students to create a digital profile on a Weblog, which included posting a resume, short bio, and a two to three minute video self-introduction. The students were then tasked with jointly creating learning materials using collaborative technology, such as Google Docs and Google Spreadsheets. After the learning materials are assembled, direct communications commences between the Appalachian and Taiwanese students. Using Skype, a Voice over Internet Protocol (VoIP) technology, students virtually converse with each other for four 1-hour sessions. The communication is based on discussing business concepts, yet also educates both groups about cultural differences.

“Through this experience, our students will have gained a global mindset, thus encouraging them to become actively involved in international business endeavors,” said Dr. Dawn Medlin, CARET Executive Director. “As you can imagine, the project has been a resounding success.” Students participating in this project acquire the following: 1. Problem-solving skills 2. Passion and appreciation for diversity 3. Self-assurance 4. Understanding of a global economy 5. Global business terminologies and savvy 6. Intercultural empathy and diplomacy 7. Communication skills; and possibly foreign language skills

Volume 2, Issue 1


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Project Management Club December marked the successful conclusion of the Project Management Club's Fall semester community service initiative when they presented a check for $150 to the Project on Aging at the special meeting of Moose Lodge 1805 on December 7. Outgoing PMC president, Austin Claytor and incoming PMC president, Stacey Miller presented the check to Toni Waite of Ashe County Senior Center on behalf of the club. In addition, since this charity was sponsored by the Women-of-TheMoose, the PMC was recognized for helping support the Local Moose Chap-

ter in their mission. Way to go PMC members! Also in December, PMC members traveled to Charlotte to attend the PMI Metrolina Chapter meeting. The students were accompanied by Dr. Carol Pollard, their faculty advisor. The speaker at the meeting was Vittal S. Anantatmula who spoke on The Challenges of Managing Global Projects. After a complimentary meal and the presentation, students were able to network with approximately 80 project managers from the greater Charlotte

area to discuss career and internship opportunities & nbsp; As a follow-up to the club's attendance at the meeting, PMI officers, Rich Rodberg (VP of Professional Development) and Chuck Campbell (Student Outreach Chair ) traveled to Boone to speak with students on the importance of Project Management Certifications. If you are interested in becoming a member or working with the club to further its objectives, please contact Dr. Carol Pollard at

AITP Club News Our AITP student chapter began the year with a strong start. For our Fall Kickoff Meeting, 268 attendees packed Blue Ridge Ballroom to learn more about the club’s planned activities for the year. In September, our AITP chapter received the Student Chapter Outstanding Performance Award (SCOPA) at the national level for the second consecutive year. One of our members, Michael Ward, worked with Dr. Scott Hunsinger (faculty advisor) to revise his awardwinning paper from the 2009 AITP National Collegiate Conference. Michael presented the revised paper at the Conference on Information Systems Applied Research (CONISAR) in Washington, DC in November. Michael and Scott received the Graduate Student / Faculty Distinguished Paper Award at the conference. Activities at our weekly meetings for the fall semester included guest speakers from companies such as Duke Energy, career workshops, social events, Seniors’ Night (to honor our graduates), and a trip to Red Hat in Raleigh. AITP plans to bring more companies on campus and to visit several companies in the spring semester. AITP worked on several philanthropy projects this semester. Our members donated items to fill 42 gift boxes and raised over $300 for Operation Christmas Child. We also held a canned food

drive at our annual Casino Night event in December. The club plans to participate in the Adopt-A-Highway program in the spring. Forty-five (45) AITP members and alumni are going to the Consumer Electronics Show in Las Vegas in early January. Over 100,000 people attend the world’s largest consumer technology trade show each year. Keynote speakers include Steve Ballmer (Microsoft CEO), Alan Mulally (Ford President and CEO), and Paul Otellini (Intel President / CEO). Students are already gearing up to compete at the 2010 AITP National Collegiate Conference, which will be held in St. Louis, MO in March. Our students plan to enter competitions such as Undergraduate Papers, PC Troubleshooting, MS Office Solutions, and Network Design. Our club has fared well for the past three years at the event, receiving multiple national honors, including seven awards in 2009. About 600-700 students from 65+ colleges and universities compete each year at the conference. AITP plans to hold its 4th annual Silent Auction in March. At last year’s Silent Auction, we sold over 200 items such as gift certificates to area restaurants and businesses, electronics, and football memorabilia. The main purpose of the event is to raise money to subsidize the

cost for students to attend the AITP National Collegiate Conference (NCC). The cost per student is expected to fall between $850-$950, as each student must pay for conference registration ($290), airfare, hotel, transportation to/ from the airport, and other expenses. If you or your organization can donate items for the silent auction and/or money to reduce the cost of the trip, please contact Dr. Scott Hunsinger (Faculty Advisor) at

Appalachian State University

Department Mission

Walker College of Business Dr. B. Dawn Medlin Chair and Associate Professor Computer Information Systems Department Director, Center for Advanced Research in Emerging Technologies Office :2103 Raley Hall Boone, NC 28608 Phone: 828.262.2411 Fax: 828.262.6190

The mission of the CIS Department is to:

 Maintain a high level of effectiveness in instruction, intellectual contribution and professional service

 Collaborate with the business community to provide career opportunities for students in a dynamic global environment

 Provide an environment conducive to attracting and developing professional faculty

Pictured: Daniel Keys and Jason Graton. Both of whom have been working as Information Technology Managers for Study of Global Languages (SOGL) Company since graduating in December 2009.

CIS Newletter - January 2010  

News from the Computer Information Systems Department at the Walker College of Business, on the campus of Appalachian State university in Bo...

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