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Bangladeshi Women’s Association

Better Off: Manchester Innovative Advice Solutions (IAS) Service including: welfare benefits (JSA, IB, IS, CHB...), families intervention, education and training     

Tax Credits Housing Debt, Money and Income Maximisation ESOL and IT courses Employment Support Wai Yin is an approved provider of Manchester City Council.

About our project In partnership with Manchester Refugee Support Network (MRSN) and Bangladeshi Women’s Association, we will provide a holistic intervention programme, tailored to specific clients’ needs of BME communities and others, such as these: suffering from domestic violence, facing eviction, debt advice, welfare advice, pre-ESOL, low literacy or numeracy, seeking employment, or suffering from long term illness or disability. We will work with clients with long term illnesses or disabilities, young people, older people, migrant workers, asylum seekers and refugees, people with accommodation issues (including those in temporary accommodation, homeless or those risking eviction), single parents, carers, victims of violence (including race hate crime and domestic violence), NEET (Not in Education, Employment or Training) individuals, large families subject to a benefit cap, citizens that have gone through the care system, citizens in financial distress (those accessing the Welfare Provision Scheme or reverting to illegal money lending or payday loans), and isolated and vulnerable individuals. We offer services in the following areas: 

Family Services Services provided would include: Parenting Courses, Domestic Violence prevention, Young People’s services, Women’s services Education, Training and Employment Services Services provided would include: ESOL courses (Pre-Entry to Level 3), ICT courses, Employability courses, Volunteering and Work Experience provision, Financial Literacy courses Health & Social Care Services Services provided would include: Mental Health support, Older People’s services, Elderly carer’s services, Wellbeing services, Macmillan Cancer Support Information Support Services Services provided would include: Housing advice, Welfare advice (including Council Tax, Pension Credit and Understanding Welfare Reform), Legal advice, Debt advice

Where we deliver our services Wai Yin Headquarters Address: 66-68 Swan Street, Manchester, M4 5JU Tel: 0161 833 0377

Sheung Lok Well Being Centre Address: Grosvenor Centre, Justin Close, Chorlton on Medlock, Manchester, M13 9UB Tel: 0161 272 7482

Welcome Centre Address: 2 Greenhill Rd, Manchester, Cheetham Hill, M8 9LG Tel: 0161 833 0377

MRSN Princess Rd Address: 129 Princess Road, Moss Side, M14 4RP Tel: 0161 868 0773

Bangladeshi Women’s Organisation Address: 360 Dickenson Rd, Manchester, M13 0NG Tel: 0161 257 3867

Our support workers speak many languages, including: English











How to make a referral To make a referral to our service, please visit and download our Referral form. Complete this form either electronically or by hand and email it to or fax it to 0161 839 3335. You should receive a response within 24 hours of your referral with an appointment for our qualified social worker to conduct an assessment of the user’s needs.

For more information, please contact: Wai Yin Society (Lead Partner) 66-68 Swan Street, Manchester, M4 5JU Tel: 0161 833 0377


MRSN 129 Princess Road, Manchester, M14 4RB Tel: 0161 868 0773


Bangladeshi Women’s Organisation 360 Dickenson Rd, Manchester, M13 0NG Tel: 0161 257 3867


For information, visit: