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Volusion Ecommerce An Introduction

www.volusion.com


Contents 3

History

4

Features

5

Market-Proven Tools

6

Social Selling

7

Services

9

Support

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2


History • Founded in 1999 • One of the oldest ecommerce solution providers • Focused on the customer-centric experience • Dedicated to giving our customers a competitive advantage • Thought leadership in online selling success Today • Offices in Simi Valley, California, and Austin, Texas • 135 employees

www.volusion.com

IN

10

YEARS

We’ve helped thousands of customers succeed online with: • Our all-in-one solution • Easy to use platform • Award-winning support

3


Features Full Featured Back-End and Business Management Tools Advanced Analytics, Reporting and ROI

Completely Search Engine Optimized

Product & Order Management

Integrations

PCI/CISP certified

Content Management Tools

Marketing Tools – customer reviews, email, discounts

Advanced Data Import/Export Capabilities

CRM System

Highly Customizable and Ready-to-Use

Multi-channel selling and service capabilities

One-page checkout

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4


Market-Proven Tools Ratings & Reviews

vZoom™ In Page Product Zoom

5-Tier Affiliate Program

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5


Social Selling With Volusion’s Social Store Builder™, you can feature your online store products directly on social networking profiles. The products rotate on social networking pages and when a customer is ready to buy, he is taken directly to your secure checkout page.

Leverage Social Shopping Opportunities Integrations with third-party social networks like Facebook and MySpace can be another key component to your success.

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6


Services Domain name registration A good domain name on the web is like a valuable piece of real estate. At Volusion, we make it not just affordable, but also a breeze to purchase the right name for your store — just $7.99. Merchant Services The best and easiest way to get paid. With Volusion Merchant Services, every Visa, MasterCard, American Express or Discover payment your customers make will automatically get posted into your bank account. Our merchant services are guaranteed to always integrate with your online store and offer industry low rates — starting at just 2.17% per transaction. SSL The old adage “better safe than sorry” definitely holds true when it comes to security on ecommerce sites. One security breach and you’ll lose that customer forever — potentially more. It’s vital that your customers’ credit card information is safe and secure every time they shop. Volusion’s SSL safeguards your store with unique 128-bit encryption. The end result is a safe shopping experience for everyone.

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Services cont. Live Chat Imagine being right there for your customers. That’s what our Free Live Chat service can do for you and them. Answer any of their questions while browsing your site. What’s more…it’s ultra-easy to install. For those looking to use more than one operator, keep transcripts, track customer locations or prompt your customers to chat, check out our Premium Live Chat service. Marketing Don’t just wait for customers to come to you. Drive targeted traffic to your storefront with our Fast Traffic service or take your web presence to an entirely new level with Search Engine Optimization. Our Google-certified experts steer qualified leads from search engines directly to your site. Design An ecommerce website is just like a retail store, the right presentation is everything. Quality website design should not only “wow” your potential customers with an elegant, professional look-and-feel, but it should be visually well organized and easy to navigate. Volusion offers free, ready-to-go design templates, as well as premium and custom templates.

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8


Support • Free 24/7 Phone Support

• Volusion Community • Customer Forums • Blog • API • Wiki

When you do business with Volusion, rest assured that you’ll be in good hands. In fact, our unwavering customer support hasn’t gone unnoticed — we received the 2008 Stevie Award for Best Customer Service.

•Knowledge Base Articles •Training Videos •Whitepapers

•Live Chat

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Let’s Keep in Touch www.twitter.com/volusion

www.facebook.com/volusion

http://www.linkedin.com/in/volusion

http://onlinebusiness.volusion.com/feed

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Volusion Ecommerce - An Introduction