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Success Stories

Matt Reed

Didgeridoo Breathtore

Volusion Ecommerce Software helps Didgeridoo Breath turn their passions into profits Based on friendship and a common passion, Tony Colley and Matt Reed made the decision to quit their day jobs and open Didgeridoo Breath. Vowing that “this was the best move they’ve ever made in their entire lives,” the team now teaches people across the globe to play and enjoy the Didgeridoo. But to turn their passions into profits while reaching a global audience, Didgeridoo Breath knew they needed to build their presence online. Goals: - Find an affordable, customizable, and powerful ecommerce solution that maximizes return on investment - Find a robust CMS system and merchandising tool to streamline business operations - Find a solution that includes a wide variety of functionality, including bulk import facility and a customer/order database Results: - 100% increase in sales in the last 12 months - Received a competitive edge within the online community - Improved customer communication and business efficiencies through an inclusive CRM system - Manage content through a user-friendly CMS system - Increased productivity, scalability and profitability - Reduced website design costs

Fast Facts The Didgeridoo is a wind instrument thought to have originated in Arnhem Land, Northern Territory, Australia. The word didgeridoo is not an aboriginal word for the instrument. The name didgeridoo is only around 100 years old, where as the instrument itself is reportedly 40,000 years old. Traditional didgeridoos were made from eucalyptus tree trunks and limbs hollowed out by termites in the far north of Australia. The Didgeridoo Breath team has over 100 years combined experiences making, playing, and teaching Didgeridoos.


Didgeridoo Breath Evolving from a small market stall in January 2002 to a booming business in Fremantle, Western Australia, Didgeridoo Breath specializes in teaching and selling Didgeridoos. Among the incredible variety of Didgeridoos and Didgeridoo accessories, they also offer music, lesson CDs and DVDs, bags, African Djembes, and Native American Flutes.

Our Site

The Challenge Tony and Matt originally worked with an expensive custom built website with a very limited solution that lacked customization, bulk import capabilities, and a customer database. They needed a system that was rich in ecommerce functionality and were prepared to spend between $10,000 and $20,000 AUD to get it. However, after researching potential solutions, their options were very limited. After speaking with many web development companies, gradually increasing their budget, and running into dead-ends, they were desperate to find the right solution. Twelve months flew by and they were on the verge of giving up.

The Solution After much disappointment and frustration, Tony and Matt found Volusion through an online search. It “ticked all the boxes, exceeded their expectations, and cost a fraction of the price.” Launched in February 2009, the transition to Volusion went smoothly and was stamped as a success. Volusion offers the following features and benefits that were critical to the success of Didgeridoo Breath: - Full Customization: Volusion works with Didgeridoo Breath to implement a high-end design that is catered to their specific needs.

- Integrated SEO: Site is completely search engine optimized resulting in top-ranked Google pages.

- Out of this World Support™: The 24x7x365 live support has been an

After years of friendship, Tony and Matt found themselves pondering life during a camping trip. While sitting around the campfire and playing the Didgeridoo, the two friends realized that life is more than a company car and secure job. Thus, a dream was born and two weeks later, a small market stall dedicated to the Didgeridoo was opened in Fremantle, Western Australia. In 2002 they made the big decision to quit their jobs and open Didgeridoo Breath storefront. Now with a team of 7 passionate didgeridoo players, they teach people from all around the world to play and enjoy the Didgeridoo. Didgeridoo Breath is now the largest and most comprehensive didgeridoo store in the world.

invaluable resource for Matt and Didgeridoo Breath. As questions arise,

In 2009 www.didgeridoobreath.com

Volusion‘s representatives are ready to handle and explain any issue quickly

launched their online store with Volusion

and thoroughly.

and have seen a 100% increase in sales over

- Marketing Toolbox : Increasing their sales through savvy marketing efforts,

the past twelve months. They predict that

Didgeridoo Breath takes advantage of Volusion’s Marketing Tools. From creating

they will see a 30-50% increase in sales over

enticing coupons, to notifying their customers when products come back into

the next year.

stock, communication with their customers is easy and effective.

- Stringent Security : Data is secured against theft or manipulation with integrated IP blocking, 24x7x365 surveillance and advanced encryption. PCI/CISP certification also ensures maximum protection of card-holder data. Volusion provides Didgeridoo Breath with a guarantee that their customers’ credit card information is securely collected, protected and stored.


The Outcome Exceeding all expectations, Didgeridoo Breath is thrilled to announce a 100% increase in sales over the last 12 months and overall increases in business efficiencies. Still going strong, they expect another revenue increase of 30-50% within the next 6-12 months.

As small business owners, we need the right tools to get the maximum benefit for the time we invest. Volusion is our most powerful online marketing tool!

Volusion gives us the competitive edge needed to succeed in the online industry.

““

We needed an affordable but powerful ecommerce system that was scalable and allowed us to grow. Volusion was the best and incomparable solution to this problem and offered an incredible value for the money.

Switching to Volusion provided a solution that has enabled Didgeridoo Breath to easily build, manage and grow a successful online presence.

www.volusion.com Send us a note. sales@volusion.com Give us a call. 800.646.3517 op. 2


Volusion Success Story: Didgeridoo Breath turn their passions into profits with Volusion