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Volunteer Toronto Annual Report 2012 - 2013

Volunteer Toronto 344 Bloor St West, Suite 404 Toronto, Ontario M5S 3A7

Phone: 416.961.6888 Fax: 416.961.6859 Website: www.volunteertoronto.ca Email: info@volunteertoronto.ca


02

A Message from the President of the Board

03

40 Years of Driving Change in Toronto

09

A History of Volunteer Toronto:1937 - 2013

18

Members, Staff, Board and Funders

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A Message From The President of the Board I look back on the accomplishments of our staff, volunteers and board at Volunteer Toronto with great pride. My two years as Chair have been marked with the beginning of exciting change at VT; a new mission and organizational structure to better support volunteerism in our city and beyond. It has been a privilege to serve an organization with so many dedicated staff. Without their support these last 24 months, we wouldn’t have been able to succeed in our transformation. Having joined the board in Sept 2007, I have seen many exciting new advances at VT. We’ve adapted to new technology and infrastructure, helped share the stories of volunteers through innovative mediums, collaborated with fantastic partners and been the beneficiary of diverse funding. The future of VT will prioritize lean operation, innovation, collaboration and transparency. To create the best possible volunteer experience we need to recalibrate. Although the spirit and will of volunteers hasn’t changed since we opened our doors 76 years ago, the way they engage their environment has. The cycle of change has further accelerated with advances in technology, shifts in demographics and diversity shared by newcomers. Volunteer Toronto has one of the greatest jobs in the city; we are the purveyors and connectors of the generosity of volunteers. We will continue to make a difference and support those that inspire change. John Stubbs, President Volunteer Toronto Board of Directors

John Stubbs Stepping down as President after 2 years of service on the Board of Directors of The Volunteer Centre of Toronto. Member, 2006 - 2011 Vice-President, 2011 - 2012 President, 2012 - 2013 Past President and Director 2013 - 2014

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Volunteer Toronto:

40 Years of Driving Change “The people in our communities drive change. They do so by volunteering.”

- President of the Board, John Stubbs Volunteer Toronto 2013 - 2016 Strategic Plan

To understand the history of Volunteerism in Toronto and Volunteer Toronto is to understand hardship met by helping hands, crisis subdued by comfort and the evolution of social consciousness in society. With 76 years of history – 40 of those incorporated as a charity – Volunteer Toronto, as we now know it, has integrated, evolved and benefited from spectacular changes in Toronto and the world. Though this report deals with the successes of today and this past year, we nonetheless look back to the past, to the history of our organization and the city it has served. “40” is said to be a defining year in the age of an individual, a time of reflection, renewal, crisis and growth. Indeed, this auspicious year has marked many positive changes for the organization, namely, a new mission and organizational structure. Staff and board met and engaged with funders, member organizations and key stakeholders to assess, take stock and chart a new path for growth. From this came a new mission, a new vision and a renewed sense of purpose for the organization a way forward in a changing world. At the same time, many successes were had organizationally and programmatically as we expanded impact in critical areas. The most significant change Volunteer Toronto underwent came with the adoption of this new mission statement and the opportunities for growth it created. In adopting the mission to “Help create the best possible volunteer experience,” Volunteer Toronto set a new direction to VOLUNTEER TORONTO ANNUAL REPORT 2013 | 3

respond to emerging trends and needs in the sector, working with individuals as well as organizations. In doing so, VT began a new era, marked by its early successes, from increasing youth engagement to advancing professional standards for Volunteer engagement in provincial and national partnerships. Though at times the heavy lifting of organizational change has been challenging, VT in 2013 is stronger for it, ready to champion the cause of volunteering more effectively and continue to increase our impact in the community. The foundation laid through the tireless work of staff and board in the past year is a solid one, ready to stand the test of time, as VT has over the past seven decades of existence. The following pages of this report document not only the achievements of this year but those of past, harkening back to earlier days in the life of this city and organization to illuminate the history and future of Volunteer Toronto and volunteerism in the City of Toronto.


“Real generosity toward the future lies in giving all to the present.� - Albert Camus


“We make a living by what we get. We make a life by what we give.” ― Winston S. Churchill

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VOLUNTEER TORONTO ANNUAL REPORT 2013 | 6


Programs and Highlights

2012 - 2013

ChangeTheWorld Ontario Youth Volunteer Challenge The ChangeTheWorld: Ontario Youth Volunteer challenge is a three-week campaign with one goal: get high school students to volunteer in their community. In its fourth year of participating, Volunteer Toronto exceeded its targets of 2500 youth engaged and 7500 hours contributed by a wide margin, engaging 6472 youth with combined total of 26,860 volunteer hours. Partnering with the Toronto Catholic District School Board, Ontario Institute for Studies in Education, CivicAction and For Youth Initiatives, Volunteer Toronto also played host to the Minister of Citizenship and Immigration for VolunTEEN!, a day-long youth volunteering event that brought together over 20 member agencies and 600 youth to inspire change.

22%

+

The Screening Handbook in 2012, Volunteer Toronto partnered with Volunteer Canada, the Royal Canadian Mounted Police and Public Safety Canada to develop the 2012 edition of The Screening Handbook – a guide for police records checks for volunteers. Staff provided support in research on provincial and territorial legislation in addition to drafting, editing and co-writing the handbook with the project partners. This handbook is the primary source and standard for Police Records checks as they apply to screening volunteers and goes a long way towards ensuring safe and risk-free volunteer engagement. The partnership and its output, built on years of collaboration and support among the key stakeholders, is an excellent example of Volunteer Toronto’s expertise in and impact on the Voluntary Sector.

Increase in the number of members year over year, achieved in the first six months of fiscal year 2013 2014 (April 2013 - October 2013)

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Adobe Youth Voices and the Roving Reporters Starting in 2011, Volunteer Toronto began providing media training workshops to youth with funding and in-kind support from TakingITGlobal and Adobe. In 2012, Volunteer Toronto engaged over 20 youth in peer-to-peer promotion in the `Roving Reporters`program. The Roving Reporters, using skills they learned under the direction of staff, developed collateral, editorials, videos and promoting volunteerism from a youth perspective. Their work has gone a long way to developing Volunteer Toronto`s youth outreach capacity. This year, a video developed by the youth was a runner-up in the Documentary Category of global Adobe Youth Voices contest and was subsequently selected for screening at the CNE Youth Film Festival in 2013.

38%

+

Over target for the number of youth engaged in the 2013 ChangeTheWorld program


Stats and Figures 6342 Youth Engaged the 2013 Ontario Youth Volunteer Challenge

26,280

Hours Contributed by Youth during the Challenge

2,327

Direct Volunteer Referrals

502

Nonprofit Members

23%

Increase in the number of paying members


Volunteer Toronto

1937 - 1973 The Volunteer Centre of Toronto began its life under a different name , the Community Social Planning Council of Toronto in the 1930s. Borne out of social reforms brought about by the Great Depression, the Council was charged with managing Toronto’s growing human and infrastructure capital for the public good. In 1937, the ruling committee of the Council voted to separate into two bodies, one charged with civic engagement, the other, with addressing pressing causes and needs in Toronto. Out of this decision was created two bodies, the Welfare Council of Toronto and more loosely formed Civic engagement groups – individuals who, motivated by their desire to see positive change in the world, volunteered. While the Welfare Council focused on support for unemployment insurance, affordable housing, public health insurance and other important measures, those individuals that chose to follow the civic engagement path continued their work in the communities, working at a grassroots level to mobilize voluntary action. It is here where their histories divide. Though the Welfare Council was formalized as an organization in 1953, becoming the Social Planning Council of Toronto, it was not until 1973 that the individuals and groups engaged in promoting volunteerism in Toronto incorporated as The Volunteer Centre of Metropolitan Toronto, funded by the United Way. Little is known of the early days of Volunteer Toronto – scant records remain documenting the organization from 1953 to 1973 – but what is clear from their reading is that this organization played a lively role in the civic life of the new metropolis of Toronto. VOLUNTEER TORONTO ANNUAL REPORT 2013 | 9


Stats and Figures 1937 Year of separation from the Community Social Planning Council

1973

Year of Incorporation as the Volunteer Centre of Metropolitan Toronto

2.6 mil

Number of people in the Metropolitan area in the 1970s, 5.6 million in 2011

2

Paid, part-time staff at incoporation

30¢

Cost of an adult TTC fare in 1973

4

Number of years until this first Canadian Human Rights Act passed


Volunteer Toronto

1973 - 1999 From 1973 onward, Volunteer Toronto played an active role in the lives of individuals, communities and charitable organizations. Growing from a small organization with two part-time paid staff in the early to mid seventies, Volunteer Toronto expanded from one location to 6 across the present day City of Toronto. The mid-1970s and early 1980s saw Volunteer Toronto expand significantly in scale, spreading across the Greater Toronto Area. From 1954 until amalgamation in 1998, the City of Toronto operated as the Municipality of Metropolitan Toronto – with the towns of New Toronto, Mimico, Weston and Leaside; the villages of Long Branch, Swansea and Forest Hill; and the townships of Etobicoke, York, East York, North York and Scarborough. Likewise, from the 1970s through to 2002, the Volunteer Centre of Metropolitan Toronto operated offices in some of these areas to serve their local populations. Offices in Scarborough, North York, York, East York and Mimico were managed by paid staff and primarily staffed by volunteers, including elementary school students as young as 10 at the Armour Heights Public School branch. These locations operated as hubs, providing information and referral to highly local volunteer opportunities and often managed their own membership and phone lists separately from one another. The outreach tools of the day included pamphlets, call centres and volunteer skills banks – typewritten lists of people’s names, contact information, availability and skills for use by charitable groups. In this time before personal computers, smartphones and the internet, dozens if not hundreds of individuals volunteered for the Centre, providing one on one support to walk-in clients from 8:30am to 7:30pm. As the personal computer revolution began, the focus of Volunteer Toronto’s effort switched from geographic expansion and hyper-local volunteer referral to centralization and demographic referral. “Keeping in Touch”, Volunteer VOLUNTEER TORONTO ANNUAL REPORT 2013 | 11


1985 First Computer Installed at VT

1986

All branches receive computers

1993

MAS is incorporated as a separate charity

1998

VT merges with Volunteer Etobicoke

1999

First online volunteer opportunity database

Toronto’s quarterly newsletter went into print, replacing the handwritten newsletters developed, photocopied and distributed by the separate branches. Membership became centralized at the Spadina offices and, by 1985, Volunteer Toronto installed its first computer database with a grant from the United Way, promising to eliminate “administrative time now spent in manual labour” and “free staff to enrich community programs.” By 1986, all branches were home to a computer, a significant achievement for the time. At the same time, hyper-local volunteer referral was replaced in part by demographic referral, with specific programs developed for seniors and youth. 55+, the seniors program at Volunteer Toronto throughout this time, became a primary activity of the organization as did the work of the Management Advisory Service. The MAS, as it was called, provided management consulting to Nonprofits in Toronto as a benefit of Membership at VT, providing advice on everything from governance to volunteer management. By the mid 1990’s, Volunteer Toronto employed 6 – 10 staff across its various branches and was starting to become recognized as a central force for civic engagement in the city. This reputation is evident in the number and types of events organized at this time, including an annual largescale volunteer event “Serve Your City Day”, the Volunteer Toronto Annual Volunteer Awards at City Hall and the increasing collaboration between VT and the Toronto Police. So successful was Volunteer Toronto at this time that, in 1993, the Management Advisory Service it created to support its members received funding to incorporate, allowing Volunteer Toronto to focus all of its energy towards volunteerism and professional development of Volunteer Managers. In 1998, Volunteer Toronto merged with Volunteer Etobicoke when the City of Toronto amalgamated. By 1999, with the dawn of the new Millenium at hand, Volunteer Toronto launched its first online opportunity database, drawing to a close the decade and one of the most productive chapters of Volunteer Toronto`s history. VOLUNTEER TORONTO ANNUAL REPORT 2013 | 12


Volunteer Toronto

1999 - Present 2000 - 2003

Between 2000 and 2003 Volunteer Toronto continued to develop its online database, expanding its presence online.

2003 - 2004

In 2003, the organization underwent a re-structuring in which the branches were amalgamated into one central office at Spadina and Bloor - home of Volunteer Toronto since its incorporation in 1973.

2004 - 2010

Following the restructuring, Volunteer Toronto began to receive funding from the Ministry of Health and Long Term Care through the Local Health Integration Network for the 55+ program. This program, in operation for over a decade continued to connect seniors to volunteer opportunities to help improve their long term health.

2010 - 2012

In 2010, Volunteer Toronto received its first grant from the Ontario Trillium Foundation to help tell the stories of volunteers. Volunteers, nominated by their agencies, learned how to create 2 - 5 minute personal videos discussing how and why they volunteer. In 2011, with the introduction of the Accessibility for Ontarians with Disabilities Act, Volunteer Toronto undertook a project with funding

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from the Accessibility Directorate of Ontario to help create the guidebook and training that would help the Voluntary Sector improve its customer service and accessibility.

2013 and Beyond

This year, Volunteer Toronto underwent re-structuring to increase efficiency, transparency and maximize impact. Previously aligned along “service areas”, the organization re-aligned along pillars, amalgamating membership with community progams and corporate volunteering. Operations, Partnerships and Traning Services pillars replaced Volunteer Services, EVP, Membership, Outreach and Training to create a new, sleeker and more forward-facing organizational structure. With a new two-year operational plan, updated mission statement and re-invigorated sense of purpose and drive, the future looks bright for Volunteer Toronto in the second half of this fiscal year and beyond.

“You give but little when you give of your possessions. It is when you give of yourself that you truly give.”

- Kahlil Gibran VOLUNTEER TORONTO ANNUAL REPORT 2013 | 14


Volunteer Toronto

Member Organizations 416 Community Support for Women

519 Church Street Community Centre (The) Abbeyfield Houses Society of Toronto ACCES Employment Access Alliance Multicultural Health and Community Services Access Community Capital Fund ACT: AIDS Committee of Toronto AfricaFiles Afri-Can FoodBasket African Girls Education Fund Africans in Partnership Against AIDS (APAA) Africa’s Children-Africa’s Future Agincourt Community Services Association Alexandra Park Neighbourhood Learning Centre Alliance for Equality of Blind Canadians (AEBC) ALS Canada Alzheimer Society of Toronto Amici Camping Charity Amnesty International Toronto Organization (AITO) Annex Cat Rescue Aphasia Institute AppleTree Markets Group Art Gallery of Ontario Arthritis Society (The) Arts Etobicoke ASK! Community Information Centre Assembly Hall (The) Associated Youth Services of Peel Association of Spanish Speaking Seniors of the Greater Toronto Area Autism Ontario Autism Speaks Canada BALANCE Barbra Schlifer Commemorative Clinic Bata Shoe Museum (The) Belmont House Bendale Acres Bernard Betel Centre for Creative Living Better Living Health and Community Services Big Brothers and Big Sisters of Toronto Birchmount Bluffs Neighbourhood Centre Black Coalition for AIDS Prevention Bleecker/Wellesley Activity Network Bob Rumball Centre for the Deaf Bond Child and Family Development (formerly known as Bond Street Nursery School) Boys and Girls Clubs of Canada Brain Injury Society of Toronto Cabbagetown Regent Park Museum CAMH Centre for Addiction and Mental Health Camp Oochigeas Camp Quality Canada Canada Mathare Education Trust (CMETrust) Canada Running Series Foundation CanadaHelps Canadian Alevi Culture Centre Canadian Association for Equality VOLUNTEER TORONTO ANNUAL REPORT 2013 | 15

Canadian Blood Services Canadian Breast Cancer Foundation - Central Office Canadian Breast Cancer Foundation, Ontario Region Canadian Cancer Society, Toronto Region Canadian Cancer Society: Relay For Life Canadian Cancer Society-Princess Margaret Hospital Lodge Canadian Cancer Society-TO Sunnybrook Regional Cancer Ctr. Canadian Centre for Diversity Canadian Centre for Language and Cultural Studies, Inc. Canadian Centre for Victims of Torture Canadian Council on Rehabilitation and Work (The) Canadian Diabetes Association Canadian Education and Research Institute for Counselling (CERIC) Canadian Film Centre Canadian Foundation for AIDS Research (CANFAR) Canadian Hearing Society (The) Canadian HIV/AIDS Legal Network Canadian Liver Foundation Canadian Physicians for Aid and Relief (CPAR) Canadian Red Cross Society Canadian Society for Training and Development Canadian Stage Carefirst Seniors and Community Services Association Carefree Lodge Caribbean Promotion Arts and Culture Inc. Casey House Castleview Wychwood Towers Catholic Settlement House Day Nursery CauseForce Cecil Community Centre Centennial Infant and Child Centre Central Eglinton Community Centre Central Neighbourhood House Central Neighbourhood House - Home Support Centre for Inquiry Ontario Centre for Spanish Speaking Peoples Centre francophone de Toronto (Head Office) Chester Village Child Development Institute Childhood Cancer Canada Children’s Aid Society of Toronto Children’s Wish Foundation of Canada - ON Chapter (The) CHRY Community Radio Inc. Church of the Holy Trinity Churches-on-the-Hill Food Bank Circle of Care City of Toronto - Shelter, Support and Housing Administration City of Toronto’s Museums and Cultural Services CNIB (Canadian National Institute for the Blind) CNIB (Canadian National Institute for the Blind) /

Library College-Montrose Children’s Place Common Thread Community Chorus of Toronto Community Care East York Community History Project Community Living Toronto - Head Office Community Living Toronto - North York/York/Etobicoke Community Living Toronto - Scarborough Community Matters Toronto Community MicroSkills Development Centre Community Outreach Programs in Addictions (C.O.P.A.) Community Social Planning Council of Toronto Concerned Kids Charity of Toronto (The) Connexions Archive & Library Context with Lorna Dueck COSTI Immigrant Services Council of Agencies Serving South Asians Creative Spirit Art Centre Crime Prevention Association of Toronto Cultivate Toronto CultureLink Settlement Cummer Lodge Daily Bread Food Bank (The) DanceWorks Davenport-Perth Neighbourhood and Community Health Centre Daytrippers Children’s Charity Defence for Children International - Canada Delisle Youth Services Design Exchange Distress Centres of Toronto - Central Location Distress Centres of Toronto - North Distress Centres of Toronto - Scarborough Diverse Talent Production Inc. Dorothy Ley Hospice (The) Downsview Services to Seniors Inc. Dress for Success Dusk Dances East Scarborough Boys and Girls Club East Scarborough Storefront East York Learning Experience East York Meals On Wheels East York Toronto Canada Day Corporation Eastview Neighbourhood Community Centre Ecologos Institute (The) Eden Community Homes Elizabeth Fry Toronto Endeavour Volunteer Consulting for Non-Profits Epilepsy Toronto Equally Healthy Kids Ernestine’s Women’s Shelter ESS-Support Services Ethno-Racial People with Disabilities Coalition of Ontario (ERDCO) Etobicoke Children’s Centre (The) Etobicoke Historical Society


Member Organizations, Continued Evergreen Extend-A-Family F.A.M.E. (Family Association for Mental Health Everywhere) Family Service Toronto Fashion Takes Action Fife House Flemingdon Community Legal Services Flemingdon Health Centre Flemo City Media Fort York National Historic Site Four Villages Community Health Centre (The) Fred Victor Friends of the Rouge Watershed Frontier College Frontiers Foundation Fudger House Furniture Bank Future Possibilities for Kids Gardiner Museum Gatehouse (The) Geneva Centre for Autism Georgian Bay Land Trust Gibson House Volunteers Gifted People Services Gilda’s Club Greater Toronto Girl Guides of Canada, Ontario Council Global Radiation Research Canada Good Shepherd Centre Goodwill Industries of Toronto Greenpeace Canada Grenada Day Festival Habitat for Humanity Toronto Harbourfront Centre Harbourfront Community Centre Harmony Place Support Services Hazel Burns Hospice Heart & Stroke Foundation of Ontario Heart and Stroke Foundation - South Asian Mission Hellenic Home for the Aged Inc. Heritage Skills Development Centre (HSDC) Hike Ontario Hincks-Dellcrest Centre Holland Bloorview Kids Rehabilitation Hospital (formerly Bloorview Kids Rehab) Hong Fook Mental Health Association Hope Air Horizons for Youth Hospice Palliative Care Ontario Hospice Scarborough Hospice Thornhill Hospice Toronto Hostelling International - Toronto Humber Community Seniors’ Services Inc. Humber River Regional Hospital Humewood House IMPACT’n Communities Ina Grafton Gage Home Indspire International Federation On Ageing Interval House Islington Centre - Etobicoke Senior Citizens J&F Home Child Care

Jane/Finch Community and Family Centre Jessie’s - The June Callwood Centre for Young Women Jeunesses Musicales Ontario John Howard Society of Toronto Julliette’s Place/Homeward Family Shelter Junior Achievement of Central Ontario Junior Cadet Club Juvenile Diabetes Research Foundation JVS Toronto Kaleidoscope Kids of Toronto Kensington Health Centre Kidney Foundation of Canada kids.now Kipling Acres LA Centre for Active Living Lady Ballers Camp Lakeshore Lodge LAMP Community Health Centre Learning Disabilities Association - Toronto District Learning Enrichment Foundation (The) Lesbian Gay Bi Trans Youth Line Life-Bridge Child Care Literature for Life Live Green Toronto Volunteers Long Branch Historical Society Loyola Arrupe Corp. (LAC) Macaulay Child Development Centre MADD Toronto Madison Community Services Maker Events Canada Malvern Family Resource Centre Management Advisory Service (MAS) Margaret’s Housing and Community Support Services Maria Luisa De Moreno International Foundation (Canada) Inc. Mary Centre of the Archdiocese of Toronto Massey Centre for Women Me to We Style / Free The Children Meals On Wheels And More Media Action Mennonite New Life Centre of Toronto METRAC Metro Toronto Movement for Literacy Middle Childhood Matters Coalition Mid-Toronto Community Services Miles Nadal Jewish Community Centre (MNJCC) Millennium Support & Care Group Ministry of Children and Youth Services Mixed Company Theatre Miziwe Biik Aboriginal Employment and Training MLSE Foundation Momiji Health Care Society Montage Support Services Montgomery’s Inn Mood Disorders Association of Ontario Muhtadi International Drumming Festival MukiBaum Foundation Multifaith Alliance To End Homelessness Multiple Sclerosis Society of Canada - Ontario Division Muscup Peace Foundation Inc.

Music Toronto Myalgic Encephalomyelitis Association of Ontario (MEAO) NABORS Nanny Angel Network Neighbourhood Information Centre Neighbourhood Link Support Services New Beginnings Support Program New Circles Community Services North American Association of Asian Professionals (NAAAP) - Toronto Chapter North West Scarborough Youth Centre (Youthlink) North York Community House North York Seniors Centre North York Women’s Shelter Office of Toronto City Councillor John Filion ONBIDA - Ontario Branch of the International Dyslexia Association Ontario Clean Air Alliance Ontario Community Emergency Assistance Program (OCEAP) Ontario Community Support Association Ontario Council for International Cooperation (OCIC) Ontario Lung Association Ontario Non-Profit Housing Association Ontario Senior Games Organization Ontario Track 3 Ski Association for the Disabled Ontario Wine Society (The) Our Place Community of Hope Ovarian Cancer Canada P.O.I.N.T. Inc. (People and Organizations in North Toronto) PACE Independent Living PAL-Reading Services Pamoja Tujenge Parent Action on Drugs (P.A.D.) Parkdale Golden Age Foundation Parkinson Society Canada PermaCulture GTA Philip Aziz Centre for Hospice Care Pine Tree Senior Centre Planned Parenthood Toronto Polycultural Immigrant & Community Services Pride Toronto Prime Mentors of Canada Princess Margaret Cancer Centre Princess Margaret Cancer Foundation Prostate Cancer Canada Providence Healthcare PTP Adult Learning and Employment Programs Pueblito Canada Rainbow Association of Canadian Artists Ralph Thornton Centre reBOOT Canada Red Door Family Shelter Redemption Reintegration Services Reena Reflet Salvéo Regent Park Focus Youth Media Arts Centre Regent Park Pathways to Education Rekai Centres Revue Cinema Rexdale Community Health Centre VOLUNTEER TORONTO ANNUAL REPORT 2013 | 16


Member Organizations, Continued Riverdale Housing Action Group Ronald McDonald House Toronto Roncesvalles-Macdonell Residents’ Association Rotary Club of Etobicoke / Toronto Ribfest Royal Ontario Museum Runnymede Healthcare Centre S.A.I.N.T.S. (Student Assistance in North TO for Seniors) Salvation Army Salvation Army - 1020 Islington Ave Salvation Army - Bloor Central Salvation Army - Booth Industries Salvation Army - Broadview Village Salvation Army - East Toronto Citadel Salvation Army - Family Service Salvation Army - Gateway Salvation Army - Maxwell Meighen Centre Salvation Army - P.L.U.S. Program Salvation Army - Territorial Headquarters Salvation Army - Toronto Harbour Light Ministries Salvation Army - Warehouse & Distribution Centre Salvation Army Agincourt Church Ministries (The) Salvation Army Hope Shelter Salvation Army Isabel & Arthur Meighen Manor Scadding Court Community Centre Scarborough Centre for Healthy Communities (Formerly West Hill Community Services) Scarborough Historical Museum Scarborough Housing Help Centre Scarborough Theatre Guild Scarborough Women’s Centre Schizophrenia Society of Ontario Scouts Canada, Greater Toronto Council Second Harvest (Food Support Committee) Seeds of Hope Foundation Self-Help Resource Centre Senior Adult Services in the Annex Sentinel Project for Genocide Prevention (The) Seven Oaks - City of Toronto Long Term Care Homes and Services Shakespeare in Action ShelterBox Canada Shepherd Village SickKids Foundation Silver Circle Silver Creek Centre For Early Learning & Development Sistering - A Woman’s Place Society of Sharing: Inner City Volunteers Somali Women’s and Children’s Support Network Soup Sisters and Broth Brothers Southern Africa Embrace Foundation SpeakSudan Spectre Entertainment Foundation Spina Bifida & Hydrocephalus Association of Ontario Spinal Cord Injury Ontario SPORT4ONTARIO (formerly Provincial Sport Organizations Council) SPRINT Senior Care St. Alban’s Boys and Girls Club St. Christopher House St. Clair O’Connor Community Inc. St. Clair West Services for Seniors VOLUNTEER TORONTO ANNUAL REPORT 2013 | 17

St. Demetrius Development Corporation St. Felix Centre St. George’s Adult Literacy Program (TDSB) St. John the Compassionate Mission St. John’s Rehab Foundation St. Joseph’s Health Centre St. Joseph’s Women’s Health Centre St. Leonard’s Society of Toronto St. Mary of Egypt Refuge St. Matthew’s Bracondale House St. Paul’s L’Amoreaux Centre Starlight Children’s Foundation Canada Start2Finish StepStones for Youth Storefront Humber Inc. Story Planet Street Kids International Sunnybrook Health Sciences Centre Sunshine Centres for Seniors Syme 55+ Centre Syme-Woolner Neighbourhood & Family Centre TAIBU Community Health Centre Teaching Awareness Through Puppetry Tennis Canada Teresa Group (The) Thanks For The Memories Senior Citizens The Good Neighbours’ Club The Healing Cycle Foundation The Junction BIA (Business Improvement Area) The Otesha Project The Redwood The Star Spot Podcast and Radio Show Times Change Women’s Employment Service Inc. Tobias House Resource Centre Todmorden Mills Heritage Museum & Arts Centre Toronto and Central Ontario Regional Hemophilia Society Toronto Botanical Garden Toronto Bruce Trail Club (The) Toronto Cat Rescue Toronto Catholic District School Board Toronto Christian Resource Centre Toronto Council on Aging Toronto Dollar Community Projects Inc. Toronto Feral Cat Project Toronto Grace Health Centre Toronto Green Community Toronto HIV/AIDS Network (THN) Toronto Intergenerational Partnerships Toronto International Film Festival Toronto Kiwanis Boys and Girls Clubs Toronto Long-Term Care Homes and Services Toronto Military Family Resource Centre Toronto Outdoor Art Exhibition Toronto People with AIDS Foundation Toronto Police Auxiliary Program Toronto Public Library Toronto Region Immigrant Employment Council (TRIEC) Toronto Rehab Toronto Rehab - Lyndhurst & Rumsey Centres Toronto Rehab - University Centre Toronto Special Events, Culture Division

Toronto Vegetarian Association Toronto Zoo TRAILBLAZERS Tandem Cycling Club TransCare Community Support Services (formerly known as Scarborough Support Services for the Elderly Inc) Transforming Faces Transition House Inc. Travellers Aid Society Travellers Assistance Services of Toronto True Davidson Acres Long Term Care Homes and Services True Davidson Meals-On-Wheels UNICEF Canada Unison Health and Community Services (Formerly New Heights Community Health Centres) United Way of Greater Toronto University of Guelph-Humber University of Toronto, Engineering Outreach University Settlement Urban Squash Toronto Variety Village VHA Home Healthcare Victorian Order of Nurses, Toronto-York Region Branch (VON) Villa Colombo Services for Seniors/Centro Anziani Vincent Paul Family Homes Corporation Walter Perry Jr. Public School Warden Woods Community Centre Wesburn Manor West Park Healthcare Centre Willow Breast Cancer Support Canada WIN with Results & WIN Foundation Windfall Basics (formerly known as Toronto Windfall Clothing Support Service) Women’s College Hospital WoodGreen Community Services Working Women Community Centre World Vision Canada WWF-Canada Yee Hong Community Wellness Foundation YES! International YMCA O’Connor Focus YMCA of Greater Toronto Yonge Street Mission York Pioneer and Historical Society Young Ones Breaking Barriers Young Voices Toronto Youth Assisting Youth Youth Without Shelter Youthlink YWCA Canada YWCA Toronto


Staff Ainsley Kendrick Communications and Events Specialist

Camara Chambers Partnership Programs Manager

Lorrie Hathaway Director of Training Services

Melina Condren Training Services Specialist

Michael Reynolds Director of Operations

Niranjala Mariathas Manager of Operations

Otis Mushonga Outreach Coordinator

Board of Directors John Stubbs, President Associate Vice-President, CIBC

Andrew Findlater, Vice President Principal, SELECT Public Relations

Asif Mahmood, Treasurer Senior Manager, Deloitte

Mack Rogers, Secretary ABC Life Literacy

Trevor Zeyl Corporate Lawyer, Norton Rose Canada LLP

Andreas Duess Partner at Fisheye Corporation

Leanna Faulkner SAP

Allen Davidov Director of Communications, St. John’s Rehab Foundation

Jennifer Tulk Senior Manager, Global Tax Resourcing, KPMG International

Funders

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Volunteer Toronto - 2013 Annual Report