NetSuite: A Brief Overview ERP
NetSuite remains the leading cloud-based Enterprise Resource Planning (ERP) software solution with a software as a service (SaaS) model. The system is highly 몭exible, scalable and customisable to 몭t into both small to midsize and large-scale enterprises. Coming with a large repository of enterprises it accommodates everything into one platform such as ERP, CRM, SCM, E-commerce, PSA and several others.
NetSuite ERP system is also known for streamlining multiple operational processes to help enterprises reap the advantages of business process automation. Loaded with all modules and applications for di몭erent business processes such as sales, marketing, customer support and service, 몭eld service, human resource, e-commerce and many others, NetSuite ERP o몭ers the most complete ERP system for modern businesses.
The key features of NetSuite ERP include the following.
Suite analytics for business intelligence
360-degree visibility of the audit trail.
Accounting and Taxation Management.
Work몭ow Management.
Financial reporting and planning.
Asset management.
Integrated Financial Reporting.
E-commerce and retail management.
Warehouse management.
Inventory management. Supply chain management.
Order ful몭lment management.
Point of Sales (PoS) systems
Customisable dashboard and reports.
Microsoft Dynamics: A Brief Overview 365
Microsoft Dynamics 365 is also a fully-몭edged cloud-based and powerful ERP solution o몭ering a comprehensive set of CRM as well as ERP tools and capabilities through a single, robust and feature-rich platform. Thanks to a whole array of con몭gurable features and functionalities, this one is highly 몭exible in its approach. No wonder Microsoft Dynamics 365 in recent years has emerged as the top NetSuite ERP competitor.
The key features of Microsoft Dynamics 365 include the following.
Business process automation
Ability to refresh web client
Custom con몭guration with multiple options.
Detailed timeline to track activities.
Sales and business forecasting
Contact management
A comprehensive dashboard to track sales
Contact management.
Customer Relationship Management (CRM)
Both Microsoft Dynamics 365 and NetSuite come with robust and comprehensive CRM modules that look after sales, marketing, lead generation and customer service. NetSuite’ brought its CRM+ solution back in 2005 and this has been a milestone in the evolution of NetSuite from being an accounting software to turning out into a fully-몭edged business management software platform. Starting as a well-equipped CRM solution for streamlining the complete customer lifecycle, the NetSuite CRM module over the years progressed at rapid speed making new landmarks of customer appreciation and success.
Microsoft Dynamics brought their CRM solution
A consolidated UI
long ago in 2003 and it was the customer relationship management module in the Microsoft Dynamics business management suite. From 2011, the Dynamics CRM solution o몭ered cloud support and thereafter several versions were released bringing more intelligent capabilities and features.
NetSuite CRM+
As a cloud-based SaaS solution provider, NetSuite o몭ers features and functionalities through several di몭erent modules creating more 몭exibility for addressing a variety of business needs.
The key modules o몭ered by NetSuite CRM+ include the following.
Sales process and personnel automation
Customer Service Management
Marketing process automation
Vendor and Partner Relationship Management
Dynamics 365 CRM
Dynamics 365 o몭ers CRM functionalities through three particular apps and the fourth app is soon going to be released. Thanks to these apps just as in the case of NetSuite CRM modules, the Microsoft Dynamics CRM solution comes with a modular nature allowing businesses to use every app individually as per
the feature they need.
The three apps that make up the capabilities of the Dynamics 365 CRM solution include the following.
Dynamics 365 CRM for Sales
Dynamics 365 CRM for Customer Service
Dynamics 365 CRM for Retail
Apart from these three key modules or apps of Microsoft Dynamics CRM, there are a few other apps from the company that can be used in the mix for more 몭exibility. Some of these apps include Project Service Automation, Field Service, Social Engagement and Microsoft Relationship Sales.
Finance & Operations
Both the platforms, NetSuite and Dynamics 365 provide robust Finance & Operations (F&O) modules and they are developed to cater to advanced business management needs and practices, They are already considered to be highly reliable for streamlining the operational and 몭nancial processes.
NetSuite Finance & Operations (F&O) o몭ers a robust cloud-based solution to automate the 몭nance and operations of a business. The NetSuite case management, 몭nancial and operational management suites are well equipped with powerful business intelligence apps.
Microsoft Dynamics 365 F&O is also called Microsoft Dynamics 365 Finance is the most robust and well-equipped solution which is capable of streamlining and integrating all the 몭nancial and operational processes through a single package. Dynamics 365 Finance through a network of connected apps ensures providing standout customer experiences allowing realtime data-driven insights to the users using any device from anywhere and at any time.
Ease of Transition from Legacy Software
Businesses relying on legacy software solutions for running their business operations need to ensure a smooth transition from these existing software when embracing the modern ERP automation suites such as NetSuite or Microsoft Dynamics 365. For example, if you have been using Quickbooks for all this time, considering the transition to the accounting functionalities of NetSuite will be crucial.
Regarding transition, NetSuite is pretty much 몭exible to accommodate data from legacy software systems used by businesses earlier before switching to these comprehensive ERP platforms. NetSuite implementation partners further can help businesses customise NetSuite ERP implementation with ease.
Microsoft Dynamics 365 in this regard is less capable to accommodate the smooth transition from legacy software systems. Microsoft
Dynamics 365 allows choosing the right app to customise your operational process. But for transferring data from legacy systems to Microsoft Dynamics suite there are certain bottlenecks. Business Central implementation from Microsoft allows the transition from all legacy software systems.
System Updates
When it comes to regular software updates, cloud support is very important. This is another area where both NetSuite and Microsoft Dynamics 365 ensure a smooth and streamlined updating process. NetSuite takes a more customer-focused approach for rolling out updates as it makes the updates available only to a small group of businesses initially before releasing them to the wide-open market. This is done primarily because NetSuite wants to ensure that the software update o몭ers the value it is meant for.
In contrast, Microsoft leaves it upon the customers to choose the timing of their signi몭cant updates following the 몭rst year of purchase. This allows customers to postpone an update and avail of the updates at their preferable time. This exempli몭es the way Microsoft Dynamics can ensure more 몭exibility for individual businesses. But since security and compatibility issues can easily crop up without timely updates, postponing the updates for long period is not recommended.
Warehouse, Supply Chain and
Warehouse, Supply Chain and Manufacturing
NetSuite is robust enough to provide industryspeci몭c modules and features. But adding these capabilities to the standard NetSuite ERP system requires additional cost. Because of the modular nature of NetSuite manufacturing and distribution can easily accommodate warehousing, inventory management and manufacturing industry features as per their requirements.
In contrast, Microsoft Dynamics through Business Central o몭ers out of the box functionalities for warehouse management and supply-chain management. As far as key manufacturing features are concerned such as materials billing, capacity planning and a few others, these functions are already parts of the core Microsoft Dynamics 365.
Add-Ons and Extensions
Both Microsoft Dynamics and NetSuite provide a spectrum of additional features and functionalities required for the business process automation suite you need. NetSuite implementation partners and NetSuite custom development companies can help you with consultation regarding the extra features and functionalities you need for NetSuite automation. NetSuite in this respect has an edge as it allows the integration of certain apps to run businesses faster and more smoothly.
NetSuite in comparison to Microsoft Dynamics
NetSuite in comparison to Microsoft Dynamics comes as a suite of applications catering to di몭erent business needs. Though there are all software tools and modules to address every need, there are still gaps and shortcomings with NetSuite applications. This is where it allows integrating third-party add-ons and plugins to extend the functionalities and customise the capabilities further.
Microsoft Dynamics in this respect are less 몭exible for accommodating and integrating business-speci몭c software applications. Microsoft Dynamics is more rigid and o몭ers only a set of choices to 몭ex your ERP automation muscles to meet the needs of the business.
All Microsoft Dynamics 365 apps from the likes of Business Central are built to work mainly with Microsoft applications such as Microsoft O몭ce apps such as Outlook, Excel, PowerPoint, etc. As for integrating add-ons with Microsoft Dynamics, the customers need to depend on the apps created by various Microsoft Partners and uploaded into Microsoft AppSource.
Lastly, Microsoft Dynamics Partners are also allowed to develop customer-centric integrations and applications for ful몭lling the business requirements of their clients. This requires close collaboration between the Microsoft partner and the client organisation to 몭nd the right set of solutions.
Flexibility
Flexibility
Both Microsoft Dynamics and NetSuite are 몭exible enough to accommodate and address the business requirements of their customers with ease. Moreover, NetSuite and Microsoft Dynamics 365 are also capable of integrating di몭erent third-party solutions to ensure competitive advantages.
Despite this level playing 몭eld by two software platforms, NetSuite ERP has an edge over the Microsoft dynamics regarding 몭exibility. This is mainly because Microsoft Dynamics has limited capabilities in accessing business data of customers directly and this limitation can cause issues when integrating third-party apps.
Pricing
Regarding pricing and cost, Microsoft Dynamics is a fairly expensive software suite compared to the NetSuite ERP. If you are concerned about how much does NetSuite cost, it can fairly give you relief with highly competitive pricing. NetSuite only charges $999 monthly apart from charging $99 per user access per month. The software is o몭ered against a subscription that can be renewed every year.
Microsoft Dynamics is priced at $3,000 to $5,000 for every user. The cost is multiplied as the number of users increases. The additional cost is levied over this subscription for thirdparty integrations and yearly maintenance when the solution is On-Premise. In the case of a cloud-hosted solution, per user per month
a cloud-hosted solution, per user per month charge varies from $230 to $530.
Wrapping Up
So, if you are asking which of the business software among Microsoft Dynamics and NetSuite you need for your business, the above comparison can guide you to make a better choice. Microsoft Dynamics is a little expensive but fairly robust software suite for taking care of business operations and processes. NetSuite over the years earned a bigger and more stable reputation for addressing the needs of small and medium enterprises with a high degree of customisation, scalability and 몭exibility. Ultimately, it is your call to choose the software suite that 몭ts your requirements and the one that you can a몭ord.
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