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Ope r at i n g & fin a n ci a l re vie w

Awards and Industry Honours Corporate Awards 2014 Corporate Knights’ Global 100 • Ranked 29th in the list of the world’s most sustainable company • Remains the only local telco to be awarded

Governance and Transparency Index 2013

• Ranked 18th out of 663 companies

Institutional Investor’s The 2013 All-Asia Executive Team

• Creative Use of Technology Mobile in the Digital category – Gold • Mobile Applications in the Digital category – Gold • Direct Response/Digital in the Direct category – Gold

Community Chest Awards 2013

• Jeannie Ong – 2nd Runner-Up (nominated by the Buy side for Best IR Professional)

• Special Events Gold Award (for StarHub Rewards Redemption for Charity Programme)

IR Magazine Awards – South East Asia 2013

Effie Singapore Awards 2013

• Grand Prix for Best Overall IR – 1st Runner-Up (Large Cap category)

• ‘Birds and the Bees 2.0’ campaign – Bronze

• Corporate Platinum Award

• Five years Outstanding Corporate Award (2008 – 2012)

IAIR Awards 4th Annual Edition

• Best Company for Sustainability – Special category – Regional

International Law Office’s Global Counsel Awards 2013 • Team Award for Regulatory (Non-financial Services)

International Law Office’s Asia Pacific Counsel Awards 2013 • Team Award for Regulatory (Non-financial Services)

• Top 25 – 1st Runner-Up

• Jeannie Ong – Winner (Best IR Officer) • Neil Montefiore – 1st Runner-Up (Best IR by a CEO) • Kwek Buck Chye – 2nd Runner-Up (Best IR by a CFO) • Best Corporate Literature – 2nd Runner-Up • Best Investment Community Meetings – 1st Runner-Up • Best in Sector – Winner (Technologies & Telecoms category)

• Best In-House Contact Centre (Above 100 seats) – Gold

• Best Customer Service Professional of the Year (Between 20 – 100 seats) – Silver

Investor Relations Awards 9th Corporate Governance Asia Recognition Awards 2013

• Asia Icon on Corporate Governance Award

• Veronica Lai – Asian Company Secretary of the Year

Asiamoney Corporate Governance Poll 2013 • Best IR in Singapore – Winner

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Ingenious Hubbing

• ‘StarHub Family Time’ campaign – Bronze

HWM + Hardwarezone.com Tech Awards 2013

• Best Pay TV Service (Readers’ Choice)

Loyalty & Engagement Awards 2013 • Best Use of Brand Advocacy – Gold

Marketing Excellence Awards 2013 • Excellence In Loyalty Marketing – Silver

Mob-Ex Awards 2014

Singapore Corporate Award 2013

• Most Creative App: MySmartEye – Gold

SIAS Investors’ Choice Award 2013

• Best Use of Social Platform: MySmartEye – Gold

• Best IR – Gold (Large Cap category)

Customer Service Awards 13th CCAS Contact Centre Awards

• Mobile Use of Multiple Screens in the Digital category – Silver

• Most Transparent Company Award (Services category) – Runner-Up

Marketing/ Advertising/ Branding Asia Communication Awards 2013 • Operator of the Year

• Best Brand – ‘Home Is Where The Heart Is’ campaign

Cannes Lions 2013

• Mobile Marketing in the Direct category – Gold • Public Health and Safety: Public Awareness Messages in the Direct category – Gold

Creative Circle Awards 2013 • Best in the Digital category

Smart Card Awards Asia 2013 • Best NFC Project: SmartWallet

Spikes Awards 2013

• Mobile Applications and Other Downloadable Tools – Gold • Promo & Activation (Public Service Charity and Fundraising) – Silver • Direct (Product/Service Public Service, Charity and Fundraising) – Bronze • Promo & Activation (Best Use of Other Digital Platforms in a Promotional Campaign) – Bronze

The Hall of Fame Awards 2013

• Marketing Innovation of the Year – Gold • Product Innovation of the Year – Gold

Shl ar2013 full report  
Shl ar2013 full report  
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