Virgin Voyages Sales Guide • 2022 by virginvoyages

The First Mate Sales Guide

Table of Contents Welcome Pg 2 Brilliant to Do Business With Pg 6 - 7 Agency Setup Pg 10 Registering as a First Mate Pg 11 Seacademy Pg 14 - 15 FirstMates.com and SeaCiety Pg 16 - 17 Our Sailors Pg 20 - 23 Our Ships Pg 26 - 27 Itineraries Pg 30 - 43 Deck Plans Pg 45 Cabins and Rockstar Quarters Pg 46 - 47 Circles for Group Bookings Pg 50 - 53 Charters and Incentives Pg 54 Offers Pg 58 - 61 Policies Pg 64 - 66 Meet the Team Pg 68 - 71 Contact Us Pg 68 2

AHOY and welcome to your Virgin Voyages digital sales guide, made specifically so that First Mates like you have all you need to Make Ship Happen. At Virgin Voyages, our ambition is to always be Brilliant to Do Business With, from our sweet 16% commission to our commitment to respecting your client relationships, and so much more. A vibrant spirit of entrepreneurship and drive to change the status quo has allowed Virgin to become an international brand, known and loved for our customer focus and brilliant service. The Virgin Way is core to our DNA, and it informs every element of the experience we offer. In 2021 we charted a new course with the debut of our first lady ship, Scarlet Lady. In 2022 we continue to revolutionize with the addition of Valiant Lady and Resilient Lady to our fleet. Their focus on design, wellness, and connection combines the warmth and luxury of a yacht with the endless options of a much larger ship. Setting sail the Virgin Way means embarking on an experience for Sailors ages 18 and up, where vibrant conversations over homemade pasta and bottles of Chianti lead to an evening of immersive performance with elaborate, circus twists. Take a fitness class you’d never dream of taking back home, then have champagne delivered right to you and your new friends with the shake of the app, seriously. Our experiences aim to connect you and your Sailors — to people, places, and (seafaring) paths you never thought to wander. Your partnership and support means the world to us as we introduce Virgin Voyages to the world. Our Sales Crew is always available to support you and help you develop your business — begin your journey at FirstMates.com and drop us a line anytime. Let’s dive in...

Sincerely,

Shane Riley VP, United Kingdom & Australia Sales

John Diorio VP, United States & Canada Sales

Brilliant To Do Business With

We love to talk the talk about how we’re making an ‘Epic Sea Change For All’ in the cruise industry, but walking the walk means having you, our First Mates, by our side. As we enter our inaugural season, it’s super important to us that you know how much we value you. That’s why we have improved all of our offerings in order to be even more Brilliant To Do Business With. After all, if you do well then we do well, and we’re going to make that happen by offering a compelling commission, showcasing our extraordinary experience, assuring you that we respect your client relationships, and sharing inside intel to #RaiseYourSales.

Compelling Commission

Extraordinary Experience

Our commitment to delivering an extraordinary experience begins with you, and that means putting our money where our mouth is by raising our commission for First Mates to a number set to boost your bottom line: 16%!

For the last 50 years, a vibrant spirit of entrepreneurship and drive to change the status quo has allowed Virgin to become an international brand, known and loved for our customer focus and brilliant service.

And this very, very sweet 16% commission started on July 1, 2020 and is here to stay; this is not a limited-time offer. It’s something you can count on, in addition to earning on everything and no NCFs. That’s right; no portion of the base voyage fare is set aside, designated, deducted, or excluded from figuring into your earnings.

What started from Richard's love of music with Virgin Records has transformed into a passion for redefining and elevating human experiences; it's a passion that now makes its way onto the seven seas.

We’ll also keep you soaking up the sums as you continue to earn 10% commission on everything sold before your Sailor sails, with the exception of taxes and fees. So, when you put in the work of helping your clients customize their epic experiences by adding extras like onboard credit, shore excursions, hotel stays, voyage protection, spa treatments, and premium WiFi, you’ll be rewarded for that work. You even earn commission on selling a Bar Tab, which is our answer to a drinks package. You know we got you.

The Virgin Way is core to our DNA, and it informs every element of the experience we offer. This approach is based on extensive research, as well as listening to the concerns and requests of both our First Mates and potential Sailors. Being "Virgin" means more than changing business for good; it means being champions of the Sailor experience. We deliver on this extraordinarily, to keep your clients coming back to you with rave reviews, time and again.

Respect & Integrity

Inside Intel

Earth’s surface is 71 percent ocean, and we bet your inbox is at least 71 percent full. We get it — your time is valuable. So, we’re all about making our communications with you and your Sailors count, while ensuring your information is clearly featured in them.

No person is an island, and our commitment to ‘Making an Epic Sea Change For All’ is not a revolution of one. We need you by our side, so we are committed to providing you with educational opportunities, marketing materials, and getting you aboard our ships so you can get the first-hand experience you need in order to share Virgin Voyages with your clients and #RaiseYourSales.

And when your Sailors are on board with us, we don’t forget who got them there. If they book a future voyage while still at sea, you will be a part of it; bookings made during a sailing still register in your First Mates account. Your client is always your client. Once and for always, we honor your client relationships.

Setting sail the Virgin Way is all about taking the best of cruising and complementing it with a touch of Virgin’s unparalleled customer experience, as well as the best of landbased hospitality and design. We want to make sure you have every opportunity to get to experience the product, and we’ll keep you in the know and on the list for exclusive events and opportunities.

Getting Registered as a First Mate

Agency Setup Our registration process is easy peasy and should take about 10 minutes. Please note the registration for the agency needs to be completed by the agency administrator. Agents, ICs, and others affiliated with the agency can register or be added by the admin after the agency has been approved in our system.

Please have the following info ready: Company name, phone number, mailing address, and membership number (such as CLIA, IATA, ASTA, ABTA, TTA, ATOL, AFTA etc.)

Signed & dated W9 form (for agents in United States)

To register, please visit FirstMates.com and click the red, “Become A First Mate” button. Then, select the “Register an Agency” tab and click the button labeled “Start Registration.” Have your agency information at hand, as registration must be completed all at once and can’t be saved and resumed later.

Business license (for agencies in United States and Canada). This can be a document from the city, state/province, or county. We will also accept a document from when you incorporated your business name, if applicable. If you do not have any of those, another option is to provide a brief note on company letterhead that states your name, company name, and state where you are located. For example: "My name is (Owner/Admin Name) from (Company Name) and incorporated/LLC/registered in (State/Province or City) and I want to do business with Virgin Voyages."

Registering as a First Mate Register as a First Mate in either of these two ways: For First Mates registering themselves: Agents can visit FirstMates.com and select the “Become A First Mate” button to register. They will be prompted to enter their "Main Agency Phone Number," which links them to the main agency. They will receive an email notification when they register. The admin will then need to approve them from their own FirstMates.com account. After logging in, look to the top, right-hand corner and select “My Agency,” then “Approvals.” Once the agents are approved, they will receive an email to set their FirstMates.com login credentials.

For First Mates being registered by an agency administrator: Add associates in your agency by logging in to FirstMates. com and selecting your name at the top, right-hand corner of the window. Then select "My Agency" and, from there, select the "First Mates" tab. Enter the information of the First Mates you’d like to add and they will be auto-approved and sent an email to set their FirstMates.com login credentials.

First Mate Channels

You’ve already taken the crucial first steps of becoming a First Mate, and now it’s our turn to help you Raise Your Sales with information, insight, and inspiration. After all, we are committed to providing you with the Inside Intel, which is a blended journey of educational opportunities, marketing materials, and actually getting aboard our ships so you can get the first-hand experience you need in order to share Virgin Voyages with your Sailors.

Violet After completing five Seacademy lessons, you’ll earn your first knot. As a First Mate with one tier down, you’ll receive a downloadable certificate and a stamp to add to your email signature.

Level up with Seacademy: Selling Virgin Voyages Like it or knot, you’ll complete tiers of lessons to learn everything about selling our sailings, while earning valuable rewards. Every tier earns you a knot, and your level of knot-iness speaks to your mastery of Virgin Voyages. And that’s knot all! Each Seacademy tier is worth 3 elective credits towards CLIA's certification program.

With or without knots, remember that First Mates always earn 16% commission on voyage fare (with no NCFs!), and 10% commission on bookables, like Shore Things and Bar Tab. Winner of 2021 Gold Magellan Award | Best Overall Education Platform

Scarlet After completing ten Seacademy lessons, you’ll earn your second knot and an updated certificate and email signature stamp, plus a £75/$100 Bonus Commission Voucher (one per First Mate, not combinable with any other voucher).

Silver When you complete 15 Seacademy lessons, you’ll again receive an updated certificate and email signature stamp. Your hard work also pays off with access to First Mate-exclusive rates from $100 per Sailor per night.

Gold After 20 Seacademy lessons, you’ve certainly learned the ropes of selling Virgin Voyages and it’s time to celebrate! You’ll receive a downloadable certificate and email signature stamp with your updated level, and three bonuses to show our appreciation for your support and dedication: $150 in Sailor Loot for your cabin on a voyage, priority access to events, and first dibs on future fam trips.

Register at https://virg.in/FMSeacademy If you’ve already registered, start or continue Seacademy at https://learnandgrow.ahoy.virginvoyages.com/elearning/#login

FirstMates.com Your destination for, well, pretty much anything and everything you need to know about Virgin Voyages, is FirstMates.com. Here you can register to do business with us, take a deep dive into the Virgin Voyages experience, get the latest brand updates, and download marketing materials, including beautiful images and inspiring videos. FirstMates.com is also your first stop for connecting with our sales crew, viewing your bookings and commission and, of course, making new bookings.

First Mates SeaCiety As a First Mate, you’re part of a pretty exclusive society...a SeaCiety, if you will. And that’s exactly what we’ve called our Facebook group for First Mates, where you can connect with each other and our Sales Crew, as well as be briefed on the latest brand updates, marketing materials, and more. Don’t miss out on our regularly scheduled live events, including The Monday Sip and Raise Your Sales.

Our Sailors

Our Sailors WHO OUR SAILORS ARE

Everyone aged 18 and over is welcome to sail on a Voyage with us, but most of our booked guests fall in the range of 37 - 62, with an average age of 47. Over half are married and more than half still have children at home, but understand that taking time for oneself, or to reconnect with adult-age family and friends, contributes to your overall well-being. Over 75% have cruised before but are excited to try something new, whether that’s sailing on an exclusively adult ship, enjoying our unique itineraries and ports, or experiencing our “On Us” offering that includes all dining, gratuities, essential drinks, WiFi, and group fitness classes in the voyage fare. The other 25% are intrigued by the concept of an adventure at sea, changing up their usual vacation, to see what we mean when we say that we “Set Sail the Virgin Way” with brilliant service and incredible value.

WHAT OUR SAILORS LOVE

Our Sailors are pioneers who are creative and value great design, live for discovery and collect experiences, embrace wellness and diversity, journey with open minds and open hearts, and see connection with others as a key element of travel. Our Sailors love to explore, whether that means taking a tip about a cool cocktail den carved into a cliffside, or saying yes to trying a trend they heard about only yesterday (clear-bottom kayaking, anyone?). They love being treated like RockStars, with service and luxury that isn’t stuffy or formal, and avoid the “mediocrity of mass.” Restorative mornings or late nights under the stars — enjoyment comes at the intersection of exhilaration and inspiration.

WHAT OUR SAILORS NEED

A passport is required for our Sailors, valid for at least six months after the sailing date. Other sailing requirements may apply. 21

You Know Them Best Your fellow First Mates share insight on who makes an ideal Virgin Voyages Sailor. Part of our promise to be Brilliant To Do Business With is providing you, our First Mates, with the inside intel you need to share Virgin Voyages with your Sailors. Chief among this intel are first-hand opportunities for you to experience what it means to Set Sail The Virgin Way for yourself. We’ve been honored to host many First Mates who have already shared their insight on what types of clients would most love us. Here’s what they have to say: Forward thinking, open-minded, somewhat adventurous, technology-forward clients who skew younger, with a healthy or above average income. Perfect for clients who love adults-only, all-inclusive resorts with a variety of activities that cover all interests, from sporty to cerebral. Singles or couples looking for good dancing music and who like technology, healthy eating, and wellness. The perfect client is a healthconscious, fitness-oriented person who appreciates all of the included fitness classes, vegan and vegetarian food options, and the wonderful spa. 22

Adults who want to let loose, get wild, and are open to new experiences.

Clients tired of the same old cruises, but who desire great food, even better service, and freedom from being nickel-and-dimed will love Virgin Voyages. I think the 40ish - 60ish age group looking to reconnect with the younger version of themselves will be attracted to the Virgin Voyages experience.

Someone who loves cruising, but wants a more sophisticated and adult-oriented atmosphere than they can find on other cruise lines.

Anyone who is a free-thinker, who does not need constant handholding, and wants to set the pace of their vacation will love all the opportunities Virgin presents to make their own good time.

An adventurous person with youthful energy, seeking a kidfree experience and willing to break away from the typical cruise line and try something completely different.

Fairly affluent travelers who prefer high-design party environments over quiet elegance and would rather be out of the room and participating in activities and socializing over staying in.

The perfect client for VV is someone who enjoys incredible food, does not need to have their schedule planned in advance, and is socially open-minded. Women on trips with their friends and LGBTQIA+ clients will love it.

They have to be willing to try new experiences, a new way to cruise, and let the stress of the world wash away with the waves.

Virgin Voyages is for active and wellness-focused friends, couples, and solos with no boundaries, no schedules, and no tolerance for anything but the best food.

Our Ships

Taking cues from the best international cities, we’ve created getaways at sea with the perfect balance of uptown meets downtown — where paths diverge and choice is an artistic part of the journey. Combining the warmth and luxury of a yacht with the endless options of a much larger ship, we’ve designed elevated and intimate environments that inspire personal and experiential connection.

Scarlet Lady

Valiant Lady

Inaugural year: 2021 Guest capacity: 2,770 Sailors Size: 912 ft long, 110,000 gross tons, 17 decks Home port: Miami, FL, USA

Inaugural year: 2022 Guest capacity: 2,770 Sailors Size: 912 ft long, 110,000 gross tons, 17 decks Home ports: Barcelona, Spain and Miami, FL, USA

Resilient Lady

Brilliant Lady

Inaugural year: 2023 Guest capacity: 2,770 Sailors Size: 912 ft long, 110,000 gross tons, 17 decks Home ports: Athens (Piraeus), Greece; Melbourne, Australia and Auckland, New Zealand

Inaugural year: 2023 Guest capacity: 2,770 Sailors Size: 912 ft long, 110,000 gross tons, 17 decks️ Home port: San Juan, Puerto Rico

Itineraries

The Captivating Caribbean Sunlit mornings and effervescent nights. Kaleidoscopic reefs and bioluminescent bays. Exclusive beach clubs and epic bonfire goodbyes. We’ve selected the most incredible destinations in the Caribbean to satisfy every part of yourself and all your exploratory cravings. And by curating itineraries with late stays, we’ll show you the real people and real experiences that make each port so special.

Caribbean itineraries 5-Night, Scarlet Lady

4-Night, Scarlet Lady

5-Night, Scarlet Lady

Experience the cultural history of the Mexican coast biking through beachside fishing villages and exploring ancient ruins.

Painted skies in the Florida Keys and an epic late-night bonfire soirée on the beach of Bimini.

Relaxing beach hangs and tropical exploration in this charming Dominican city.

Mayan Sol

Dominican Daze

Miami, Florida, USA

7PM

Miami, Florida, USA

Sailing Day

8AM

7PM

Key West, Florida, USA

S Sailing Day

8AM

8 PM

9AM

7PM

Fire & Sunset Soirées

7PM

Costa Maya, Mexico

The Beach Club at Bimini, Bahamas*

Sailing Day

M Sailing Day

8AM

The Beach Club at Bimini, Bahamas*

Miami, Florida, USA

6 :30AM

Miami, Florida, USA

check out @11AM

8 PM

check out @11AM

8-Night, Valiant Lady

Eastern Caribbean Antilles Botanical gardens, deep-sea diving, and crystal clear waters in the U.S. Virgin Islands. S

7PM

Miami, FL, USA

Sailing Day

M 9AM

6 PM

Puerto Plata, Dominican Republic

12AM San Juan, Puerto Rico

11AM

W 8AM

7PM

St. Croix

Sailing Day

8AM

The Beach Club at Bimini, Bahamas*

6 :30AM

8 PM

6 :30AM

Miami, FL, check out @11AM

10AM 7PM

Miami, Florida, USA

8AM

8 PM

W 6 :30AM

Puerto Plata, Dominican Republic The Beach Club at Bimini, Bahamas* Miami, Florida, USA,

check out @11AM

7-Night, Valiant Lady

Dominican & Puerto Rican Daze Set sail for sun kissed days to remember in December, hopscotching from the seaside city of Puerto Plata to historic San Juan, before a full day to relax on the golden sands at The Beach Club at Bimini S

7PM

Miami, FL, USA

Sailing Day

M 10AM 7PM

Puerto Plata, Dominican Republic

11AM

12AM San Juan, Puerto Rico

Sailing Day

8AM

6 :30AM

8 PM

5-Night, Scarlet Lady

Riviera Maya Kaleidoscopic reefs and sun-drenched mezcal tastings — just a stone’s throw away from effortlessly cool Tulum. S

7PM

M T

8AM

Miami, Florida, USA Sailing Day

10 PM Cozumel-Playa del Carmen, Mexico

Sailing Day

8AM

The Beach Club at Bimini, Bahamas*

6 :30AM

8 PM

Miami, Florida, USA,

check out @11AM

The Beach Club at Bimini, Bahamas* Miami, FL, check out @11AM

Late Night Overnight Stay Itinerary details, including arrival/departure times and days of port calls, are subject to change. To best take advantage of the incredible sunsets in Bimini, our ship departure time may change with the seasons. Please refer to www.firstmates.com/fmdc/s/destinations for the most updated itineraries.

The Captivating Caribbean

Caribbean itineraries COSTA MAYA, MEXICO

6-Night, Valiant Lady

October 30 - November 5, 2022 Dive through the vibrant corals and diverse sea-life or unwind on the serene beach of the charming Honduran island.

Dive through the vibrant corals and diverse sea-life or unwind on the serene beach of the charming Honduran island.

Valiant Miami MerMaiden S

7PM

M T

9AM

Miami, Florida, USA

Sailing Day

10 PM Roatán, Honduras

W 10AM 7PM

Western Caribbean Charm

9AM

7PM

Miami, Florida, USA Sailing Day

10 PM Roatán, Honduras

Costa Maya, Mexico

W 10AM 7PM

Sailing Day

8AM

The Beach Club at Bimini, Bahamas*

8AM

The Beach Club at Bimini, Bahamas*

6 :30AM

Miami, Florida, USA,

6 :30AM

8 PM

Costa Maya, Mexico

Miami, Florida, USA,

check out @11AM

7-Night, Brilliant Lady

ST. JOHN’S, ANTIGUA

Southeastern Caribbean Isles 2023-2024

Hopscotch the highlights of the southern Caribbean, including a late-night departure from St. John’s, Antigua. S

ROATAN, HONDURAS

10 PM San Juan, Puerto Rico

8AM

6 PM

Road Town, Tortola, British Virgin Islands

M 9AM

7PM

Pointe-à-Pitre, Guadeloupe

8AM

7PM

Bridgetown, Barbados

W 9AM

7PM

Castries, St. Lucia

10 PM St. John’s, Antigua

8AM

Sailing Day

San Juan, Puerto Rico,

6 :30AM

Sunsets in the Lesser Antilles 2023-2024 Sizzle in the sunshine of the southeast Caribbean, with stops in Aruba, Curaçao, Martinique, and St. Kitts & Nevis. S

10 PM San Juan, Puerto Rico

Sailing Day

M 9AM

12AM Oranjestad, Aruba

7PM

9AM

Willemstad, Curacao

Sailing Day

9AM

7PM

Fort-de-France, Martinique

8AM

6 PM

Bassenterre, St. Kitts & Nevis

6 :30AM

San Juan, Puerto Rico,

check out @11AM

ROAD TOWN, TORTOLA, BRITISH VIRGIN ISLANDS

Late Night Overnight Stay Itinerary details, including arrival/departure times and days of port calls, are subject to change.

Transatlantic & More Voyages Join us to see both sides of the Atlantic on a journey of multi-continental exploration. As our lady ships make their way from their respective homes in the Mediterranean and Caribbean to seek out the most pristine weather possible, we’ll be charting new courses and stopping in brand new destinations along the way.

Transatlantic & More Voyages 14-Night, Valiant Lady

15-Night, Valiant Lady

Set sail on a one-way, transatlantic sailing to welcome Valiant Lady to her winter home in the Caribbean.

Head east on a one-way crossing as Valiant Lady sails back to the Mediterranean for the summer.

6 PM

Barcelona, Spain

Sailing Day

7PM

M 8AM

7PM

Ibiza, Spain

Sailing Day

10 PM The Beach Club at Bimini,

Málaga, Spain

Sailing Day

Bahamas

Málaga, Spain

Sailing Day

Transatlantic Med to Miami

4 :30PM

7PM

8AM

8 PM

Transatlantic Miami to Med

9AM

Miami, Florida, USA

Sailing Day

Sailing Day Sailing Day 8AM

Sailing Day

Funchal, Portugal

Sailing Day

Miami, Florida, USA

Sailing Day

check out @11AM

Sailing Day

8AM

Palma de Mallorca, Spain

6 :30AM

9AM

12AM Lisbon, Portugal 10 PM Cadiz, Spain 7PM

Barcelona, Spain check out @11AM

11-Night, Brilliant Lady

Transatlantic Puerto Rico to Portugal 2023 Sail away with Brilliant Lady as she leaves the sandy-white shores of San Juan for the azure waters of the Med.

10 PM San Juan, Puerto Rico

9AM

7PM

Santa Cruz de Tenerife,

Sailing Day

Canary Islands, Spain

Sailing Day

Gran Canaria,

Sailing Day

Canary Islands, Spain

Sailing Day

M 10AM 8 PM

Funchal, Madeira,

Sailing Day

Portugal

Sailing Day

W 6 :30AM

Lisbon, Portugal,

check out @11AM

8AM

6 PM

Transatlantic & More Voyages

MORMUGAO (GOA), INDIA

AIRLE BEACH, AUSTRALIA

PHUKET, THAILAND

DUBAI, UNITED ARAB EMIRATES

PORT SAID (CAIRO), EGYPT

SINGAPORE

Transatlantic & More Voyages 14 -Night, Resilient Lady

15 -Night, Resilient Lady

October 22 - November 5, 2023 Explore legendary sites along the Med and through the Red while seeing the last of the Seven Wonders of the Ancient World, and cross the famous Suez Canal before discovering the unique delights of the Arabian Gulf.

November 5 - November 20, 2023 Sail one-way to Singapore, with overnights in Mumbai and Kuala Lumpur and plenty of time to catch up on Goa's susegad lifestyle, gaze at Colombo's mesmerizing architecture, and dip into Phuket's jade-hued waters.

Ancient Athens to Modern Dubai

7PM

Sailing Day

M 9AM

10 PM Santorini, Greece

Sailing Day

6 PM

Rhodes, Greece

Sailing Day

Port Said (Cairo), Egypt Port Said (Cairo), Egypt

Suez Canal Passage

Safaga, Egypt

9AM

F 7AM

8 PM 9PM

Pireaus (Athens), Greece

Dubai Delights to Singapore Sights

Dubai, United Arab Emirates

M 9AM

Dubai, United Arab Emirates

Sailing Day

9AM

Phuket, Thailand

Sailing Day

Mumbai, India

3 PM

Dubai, United Arab Emirates

5 PM

Mumbai, India

Dubai, United Arab Emirates

6 PM

Mormugao (Goa), India

Sailing Day

check out @11AM

Sailing Day

M 6 :30AM

Singapore

check out @11AM

11AM 11AM

2 PM 7PM

1PM 9AM

5 PM

Colombo, Sri Lanka

Port Klang (Kuala Lumpur), Malaysia

12 PM Port Klang (Kuala Lumpur), Malaysia

15 -Night, Resilient Lady

Singapore, Bali & Australia

November 20 - December 5, 2023 This one-way voyage seeks out world wonders unique to the Far East and the Pacific — from lush rainforests to glowing reefs, you'll find pristine beauty both on land and underwater. M

7PM

Singapore

Sailing Day

10AM 5 PM

Yorkeys Knob (Cairns), Australia

Benoa, Bali, Indonesia

10AM 10 PM Airlie Beach, Australia

Benoa, Bali, Indonesia

Sailing Day

M 7PM

M 8AM

Darwin, Australia

8AM

5 PM

Sailing Day

Sailing Day Sydney, Australia

11AM

Sydney, Australia check out @11AM

37 Late Night Overnight Stay Itinerary details, including arrival/departure times and days of port calls, are subject to change. * To best take advantage of the incredible sunsets in Bimini, our ship departure time may change with the seasons. Please refer to firstmates.com for the most updated itineraries.

Caribbean Holiday itineraries Celebrate special occasions at sea with sailings that take you to dreamy destinations on dates you already have marked on your calendar. Whether you’re toasting at midnight to a new year off Tulum or welcoming the holidays with a suntan on Roatán, these special itineraries make already festive times of the year even more unforgettable.

Caribbean Holiday itineraries 7-Night, Valiant Lady

6-Night, Scarlet Lady

5-Night, Valiant Lady

December 23 - 30, 2022 Spend seven nights across the Caribbean with us on the holiday vacation you’ve dreamed of all year.

December 27, 2022 - January 2, 2023 Ring in 2023 cruising through the Caribbean — featuring late-night stays in both Roatán and The Beach Club at Bimini. Miami, Florida, USA

December 30, 2022 - January 4, 2023 Set sail into 2023 with a getaway to Cozumel, Playa del Carmen and Tulum, plus The Beach Club at Bimini. F 7PM Miami, Florida, USA

Sailing Day

Valiant Caribbean Holidays 2022 F

7PM

S S M 9AM T

Miami, Florida, USA

Sailing Day

6 :30PM San Juan, Puerto Rico

10AM 7PM

W T

8AM

6 :30AM

7PM

9AM

10AM 7PM

10 PM Roatan, Honduras

Puerto Plata, Dominican Republic

Sailing Day

10 PM The Beach Club at Bimini, Bahamas*

Scarlet New Year’s Ahoy 2022-2023

Miami, Florida, USA,

8AM

Valiant New Year’s Ahoy 2022-2023

8AM

Costa Maya, Mexico

Sailing Day

10 PM The Beach Club at Bimini, Bahamas*

M 6 :30AM

Miami, Florida, USA,

check out @11AM

8AM

Sailing Day

12AM Cozumel-Playa Del Carmen, Mexico Sailing Day

10 PM The Beach Club at Bimini, Bahamas*

W 6 :30AM

Miami, Florida, USA,

check out @11AM

7-Night, Valiant Lady

6-Night, Scarlet Lady

7-Night, Valiant Lady

December 23 - 30, 2023 Spend seven nights across the Caribbean with us on the holiday vacation you’ve dreamed of all year.

December 27, 2023 - January 2, 2024 Ring in the new year cruising through the Caribbean — featuring late-night stays in both Roatán and The Beach Club at Bimini.

December 30, 2023 - January 7, 2024 Set sail into 2024 with a getaway to Cozumel, Play del Carmen and Tulum, plus The Beach Club at Bimini.

Valiant Caribbean Holidays 2023

Miami, Florida, USA

Sailing Day

M 10AM 7PM

Puerto Plata, Dominican Republic

9AM

10AM 7PM

11AM

7PM

Scarlet New Year’s Ahoy 2023-2024

12AM San Juan, Puerto Rico

7PM

Valiant New Year’s Ahoy 2023-2024

Miami, Florida, USA

Sailing Day

M 9AM

Puerto Plata, Dominican Republic

10 PM Roatan, Honduras

6 PM

Miami, Florida, USA

Costa Maya, Mexico

W Sailing Day

Sailing Day

W 8AM

T Sailing Day

M 8AM

The Beach Club at Bimini, Bahamas*

T Sailing Day

8AM

The Beach Club at Bimini

Miami, Florida, USA,

F Sailing Day

6 :30AM

Miami, Florida, USA,

check out @11AM

8AM

6 :30AM

8 PM

check out @11AM

8 PM

6 :30AM

11AM

7PM

12AM San Juan, Puerto Rico 7PM

8 PM

St. Croix

The Beach Club at Bimini* Miami, Florida, USA, check out @11AM 39

Summers on the Med Pristine beaches and medieval castles. Panoramic hikes and cascading hilltops filled with sun-bleached and pastel-colored homes. Electric nights in Ibiza and summer evenings sipping Tuscan wine. We’re setting sail through the Mediterranean Sea to some of Europe’s most iconic ports. Full of itineraries with late stays and overnights, we bring you the perfect dose of historical exploration, cultural celebration and ultimate relaxation. Cinque Terre stars 40

BARCELONA, SPAIN

TOULON, FRANCE

SANTORINI, GREECE

SARDINIA, ITALY

CANNES, FRANCE

IBIZA, SPAIN

MARSEILLE, FRANCE

MYKONOS, GREECE

Mediterranean itineraries 7-Night, Valiant Lady

7-Night, Valiant Lady

The Irresistible Med 2022

The Irresistible Med 2023

French Daze and Ibiza Nights 2022

French Daze and Ibiza Nights 2023

A fabulous sampling of the Med from the French Riviera, Tuscany, the islands of Corsica and Sardinia.

A marvelous mix of the Med from Marseille to Sardinia, with overnights in Cannes and Ibiza.

A marvelous mix of the Med from Marseille to the Balearic Islands, with overnights in Palma de Mallorca and Ibiza

Barcelona, Spain

6 PM

Barcelona, Spain

Marseille, France

M 8AM

7PM

Marseille, France

Cannes, France

9PM

Cannes, France

W 6 PM

Palma de Mallorca, Spain

Olbia, Sardinia, Italy

Palma de Mallorca, Spain

Ibiza, Spain

Barcelona, Spain

Check out @11AM

6 PM

Barcelona, Spain

6 PM

Barcelona, Spain

M 8 :30AM 6 PM

Toulon, France

M 8 :30AM 6 PM

Toulon, France

M 8AM

8AM

8 PM

Marina di Carrara, Italy

8AM

8 PM

Marina di Carrara, Italy

W 8AM

6 PM

Ajaccio, France

W 8AM

6 PM

Ajaccio, France

6 PM

Cagliari, Sardinia, Italy

6 PM

Olbia, Sardinia, Italy

9AM

6 PM

S S

6 PM

6 :30AM

8AM

Ibiza, Spain

Barcelona, Spain

Check out @11AM

6 PM 6 PM

6 :30AM

8 PM

8AM 8AM

Ibiza, Spain

Barcelona, Spain

Check out @11AM

6 PM

2 PM 6 PM

7PM 6 PM

6 :30AM

8AM

6 PM

7PM 6 PM

6 :30AM

Ibiza, Spain Ibiza, Spain Barcelona, Spain Check out @11AM 41

Late Night Overnight Stay Itinerary details, including arrival/departure times and days of port calls, are subject to change.

Summers on the Med

Mediterranean itineraries 7-Night, Valiant Lady

Spanish Obsession 2022

MYKONOS, GREECE

Selections of Spain from Barcelona to the island of Mallorca before Málaga and Ibiza. S

6 PM

M 8AM

10 PM* Palma de Mallorca, Spain

10 PM Gibraltar, Spain

8AM

10 PM Málaga, Spain

7PM

6 PM

6 :30AM

Ibiza, Spain Ibiza, Spain Barcelona, Spain Check out @11AM

*Except for the July 9, 2022 call at Palma de Mallorca, which departs at 6PM

7-Night, Resilient Lady

Explore some of Greece's most glamorous islands, by way of Montenegro and a late-night stay on Croatia's coastline.

Sail from Piraeus (Athens) to some of the most idyllic islands like Santorini, Rhodes, Crete, and Mykonos.

Adriatic Sea & Greek Gems 2023 S

7PM

KOTOR, MONTENEGRO

Sailing

W 8AM

SPLIT, CROATIA

Barcelona, Spain

Greek Island Glow 2023

Piraeus (Athens), Greece

7PM

Sailing Day

M 8AM

10 PM Santorini, Greece

Piraeus (Athens), Greece

Split Croatia

9AM

6 PM

Rhodes, Greece

W 9AM

Dubrovnik, Croatia

W 9AM

8 PM

Bodrum, Turkey*

2AM

Dubrovnik, Croatia

Sailing Day

9AM

7PM

Kotor, Montenegro

Mykonos, Greece

9AM

9PM

Corfu, Greece

9AM

9PM

9AM 2 PM

Piraeus (Athens), Greece,

check out @11AM

*Except for the August 28, 2022 and September 4, 2022 sailings, which have the Sea Day on the Wednesday between Rhodes, Greece and Bodrum, Turkey.

6 :30AM

Mykonos, Greece

S Sailing Day

Piraeus (Athens), Greece, check out @11AM

RHODES, GREECE

Late Night Overnight Stay Itinerary details, including arrival/departure times and days of port calls, are subject to change.

South Pacific Uncover nature in its purest form when sailing out of Melbourne and Auckland to the most captivating cities in the Southern Pacific. These voyages feature overnight stays across the Tasman Sea’s most stunning seaports, offering the unique opportunity to gaze into the sky — where southern constellations create a glimmering orb above the Tasmanian capital of Hobart, and mornings start with marveling at the sunrise on the eastern horizon in Sydney and Tauranga.

South Pacific itineraries 5-Night, Resilient Lady December 11-16, 2023

5-Night, Resilient Lady December 16-21, 2023

2-Night, Resilient Lady December 21-23, 2023

6-Night, Resilient Lady December 23-29, 2023

Aussie MerMaiden

Melbourne to Hobart (and back)

Melbourne to Burnie (and back)

Resilient Pacific Island Holidays

Sail from Australia for a limited-time getaway to Tasmania as Resilient Lady makes her debut out of Melbourne.

Setting sail from the gentle beachy vibes of Port Prince gives way to a stunning Emerald Bay which quickly transforms into sapphire waves — sweeping the Bass Strait en route to Tasmania.

Sail from Melbourne on this limited-time getaway to Burnie as Resilient Lady makes her debut around the Tasman Sea.

Celebrate the holiday season with a round-trip voyage from Melbourne to Tasmania’s top spots on the sea.

7PM

Melbourne, Australia

9AM

5 PM

Burnie, Tasmania, Australia

Sailing Day

6 :30AM

Melbourne, Australia

W 8AM

Hobart, Tasmania, Australia

M 8AM

Hobart, Tasmania, Australia

M 8AM

Hobart, Tasmania, Australia

check out @11AM

2 PM

Hobart, Tasmania, Australia

2 PM

Hobart, Tasmania, Australia

5 PM

Burnie, Tasmania, Australia

Sailing Day

W 9AM

5 PM

Burnie, Tasmania, Australia

Melbourne, Australia

check out @11AM

9AM

6 :30AM

7PM

2 PM 6 :30AM

7PM

Melbourne, Australia

T Sailing Day F

check out @11AM

6 :30AM

Melbourne, Australia

check out @11AM

14-Night, Resilient Lady December 29, 2023 - January 12, 2024

11-Night, Resilient Lady January 12-23, 2024

Resilient Pacific New Year’s Ahoy

Māori & Australian Shores

Ring in the new year on an adventure through the Tasman Sea — featuring overnight stays in both Hobart and Sydney.

New Zealand is an island of enchanting extremes, where snow-capped mountains soar over sprawling landscapes, molded out of fire deep below.

7PM

Melbourne, Australia

Sailing Day

5 PM

Burnie, Tasmania, Australia

Sailing Day

M 10AM 7PM

Picton, New Zealand

M 10AM

Hobart, Tasmania, Australia

Napier, New Zealand

M 10AM 7PM

Hobart, Tasmania, Australia

9AM

5 PM

9AM

6 PM

Sailing Day

W Sailing Day

9AM

Tauranga, New Zealand

W 8AM

Sydney, Australia

6 :30AM

Sydney, Australia

9:30AM

2 PM

7PM

10:30AM 4 PM

10AM 8 PM 5 PM

Auckland, New Zealand

Sailing Day

Tauranga, New Zealand

Sailing Day

Tauranga, New Zealand

Napier, New Zealand

Picton, New Zealand

Sailing Day

Wellington, New Zealand

Melbourne,Australia

Auckland, New Zealand

12 PM

Sydney, Australia 7PM

6 :30AM

Sydney, Australia

check out @11AM

Late Night Overnight Stay Itinerary details, including arrival/departure times and days of port calls, are subject to change.

BURNIE, TASMANIA, AUSTRALIA

SYDNEY, AUSTRALIA

TAURANGA, NEW ZEALAND

South Pacific itineraries 10-Night, Resilient Lady January 23 - February 2, 2024

12-Night, Resilient Lady February 2-14, 2024

10-Night, Resilient Lady February 14-24, 2024

Tasman Sea, Fjords, & Māori Shores

New Zealand, Tasmania & Melbourne

Southeastern Australia & New Zealand

On this limited-sailing to Auckland, you’ll travel through some of the most pristine passages on the planet.

Experience the best of New Zealand on a one-way voyage, transporting you to the Pacific’s top spots including the Art Deco capital, Napier.

Embark on this unique, one-way voyage to the Pacific’s top seascapes, featuring long and late-night stays in each port.

7PM

Melbourne, Australia

W 9AM

5 PM

Burnie, Tasmania, Australia

12 PM 10 PM Hobart, Tasmania, Australia

Sailing Day

Dusky, Doubtful,

Scenic Sailing

and Milford Sounds

M 8AM

7PM

Dunedin, New Zealand

7PM

Christchurch, New Zealand

9AM

W T

7AM

6 :30AM

Sailing Day 8 :30PM Tauranga, New Zealand

Auckland, New Zealand check out @11AM

7PM

S S

Auckland, New Zealand Sailing Day

8AM

7PM

Napier, New Zealand

M 9AM

7PM

Wellington, New Zealand

8AM

5 PM

Christchurch, New Zealand

W 9AM

6 PM

Dunedin, New Zealand

T Scenic Sailing Dusky, Doubtful, and Milford Sounds F Sailing Day S S

Sailing Day

8AM

Hobart, Tasmania, Australia 7PM

Hobart, Tasmania, Australia

Sailing Day

W 6 :30AM

Melbourne, Australia

check out @11AM

46 Late Night Overnight Stay Itinerary details, including arrival/departure times and days of port calls, are subject to change.

7PM

T F

Sailing Day

9:30AM

Sydney, Australia 2 PM

S M T

Melbourne, Australia

Sydney, Australia Sailing Day Sailing Day

10AM 7PM

W 9AM

6 PM

T F

8AM

6 :30AM

Picton, New Zealand Napier, New Zealand Sailing Day

10 PM Tauranga, New Zealand

Auckland, New Zealand check out @11AM

MELBOURNE, AUSTRALIA

NAIPER, NEW ZEALAND

PICTON, NEW ZEALAND

South Pacific itineraries 10-Night, Resilient Lady February 24-March 5, 2024

10-Night, Resilient Lady March 5-15, 2024

12-Night, Resilient Lady March 15-27, 2024

Pacific Fjords & Tasman Treasures

Melbourne, Sydney & New Zealand

New Zealand Fjords & Australia Shores

Experience the best of New Zealand on a one-way voyage — first transporting you to Wellington, whose eclectic wines and fresh seafood are a leader in haute cuisine.

This unique voyage transports you to the top seascapes of the Pacific, and features long or overnight stays in each port.

For the best of the Southern Pacific, this one-way voyage beginning in Auckland will transport you into Wellington’s fertile lands, the glowing celestial skies of Christchurch, and the pristine fjords of South Island’s sounds from Dunedin.

7PM

Auckland, New Zealand

Sailing Day

7PM

Sailing Day

Sydney, Australia

8AM

7PM

Wellington, New Zealand

7PM

Auckland, New Zealand Sailing Day

M 8AM

7PM

Wellington, New Zealand

9AM

7PM

Christchurch, New Zealand

W 8AM

5 PM

Dunedin, New Zealand

Sailing Day

M 9AM

7PM

Christchurch, New Zealand

Dusky, Doubtful, and Milford Sounds

Sailing Day

5 PM

Dunedin, New Zealand

Sailing Day

M 10AM 7PM

Picton, New Zealand

Napier, New Zealand

Sailing Day

Tauranga, New Zealand

Sailing Day

Tauranga, New Zealand

Hobart, Tasmania, Australia

Auckland, New Zealand

check out @11AM

M 8AM

Scenic Sailing

8AM

Melbourne, Australia

Sailing Day

Hobart, Tasmania, Australia

W 12 PM

Sailing Day

Melbourne, Australia

8AM

6 PM

6 :30AM

check out @11AM

9AM

2 PM

6 PM 7PM

6 :30AM

8AM

Scenic Sailing

8AM

6 PM

Dusky, Doubtful, and Milford Sounds

Sailing Day 7PM

Melbourne, Australia

T Sailing Day

Late Night Overnight Stay Itinerary details, including arrival/departure times and days of port calls, are subject to change.

W 6 :30AM

Sydney, Australia

check out @11AM

Deck Plans, Cabins and RockStar Quarters 48

12279Z

12273A

12273Z

12267A

12267Z

12261A

12261Z

Daily Essentials

8238M 8252M

8236M 8250M

8234M 8248M

Local Dive Bar

Razzle Dazzle

Pink Agave

Vegetarian -forward Restaurant with Meaty Cheats + Red Bar

The Test Kitchen

Upscale Mexican Restaurant + Mezcal Bar

Cooking Lab/ Restaurant + Experimental Bar

Extra Virgin Casual Elevated Italian Restaurant + Wine Bar

The Social Club Diner & Bar

The Arcade

Video Games & Vintage Vibes

5 SB

Mezze-Style Outdoor Eatery + Bar & Social Lounge

10234Z

11226A

11226Z

10230A

10230Z

11222A

11222Z

Massive Suite

Fab Suite

Posh Suite

SCE

Cheeky Corner Suite - Even Bigger Terrace

Gorgeous Suite

SCP

Cheeky Corner Suite - Pretty Big Terrace

SCB

Brilliant Suite Cheeky Corner Suite - Biggest Terrace

Sleeps 3; Includes a pullman bed The Head

12243Z

12237A

12237Z

12231A 12225A

12225Z 12219Z

13258Z

13250Z

13242Z 13238Z 13234Z

13230A

13230Z

13226A

13226Z

13222A

13222Z

10226A

10226Z

11218A

11218Z

13218A

13218Z

9222Z

10222A

10222Z

11214A

11214Z

12214A

12214Z

13214A

13214Z

8210A

8210Z

9218A

9218Z

10218A

10218Z

11210A

11210Z

12210A

12210Z

13210A

13210Z

8206A

8206Z

9214A

9214Z

10214A

10214Z

11206A

11206Z

12206A

12206Z

13206A

9210A

9210Z

10210A

10210Z

11202A

11202Z

12202A

12202Z

13202A

9206A

9206Z

10206A

10206Z

11198A

11198Z

12198A

12198Z

13198A

9202A

9202Z

10202A

10202Z

11194A

11194Z

12194Z

13194A

9198A

9198Z

10198A

10198Z

12194A

10194Z

12190Z

13190A

10194A

12190A

9194Z

12186A

12186Z

13186A

12182Z

13182A

12178Z

13178A

13178Z

13174A

13174Z

13170A

13170Z

13166A

13166Z

13162A

13162Z

8190Z 8186Z

8182A

8182Z

8178A

8178Z

8174A

8174Z

8170A 8166Z

8166A 8162A

9194A

10190Z

9190Z

10190A

9186A

9186Z

10186A

9182A

9182Z

10182A

10182Z

9178A

9178Z

10178A

10178Z

9174A

9174Z

10174A

9170Z

10170A

9166Z

10166A

9190A

10186Z

10174Z

11190A

11190Z

11186A

11186Z 11182Z

12182A

11178A

11178Z

12178A

11174A

11174Z

12174A

11170Z

12170A

11166Z

12166A

11182A

11166A

11162Z

12174Z 12166Z

13206Z

13202M

13202Z 13200M

8194Z

13206M

9226Z

9222A

13204M

9226A

8198Z

14298Z

14294A

14294Z

14290A

14290Z

14285A

14285Z

14277A

14277Z

14269A

14269Z

14261A

14261Z

14253A

14253Z

14245A

14245Z

14237A

14237Z

14229A

14229Z

13246Z

13238A

8214Z

8202Z

14298A

13262Z

13242A

13234A 12231Z

14302Z

13254Z

13246A

12243A

14306Z

14302A

14256M

13250A

14310Z

14306A

14254M

12249Z

13266Z

8218Z

13198Z 13194Z 13190Z 13186Z 13182Z

14221A

14221Z

14214A

14214Z

14210A

14210Z

14206A

14206Z

14202A

14202Z

14198A

14198Z

14194A

14194Z

14190A

14190Z

14186A

14186Z

14182A

14182Z

14178A

14174Z

14170A

14170Z

14166A

14166Z

14162A

14162Z

11162A

13158A

13158Z

10162Z

11154A

11154Z

12154A

12154Z

13154A

13154Z

14154A

14154Z

11150A

11150Z

12150A

12150Z

13150A

13150Z

14150A

14150Z

11146A

11146Z

12146A

12146Z

13146A

13146Z

14146A

14146Z

10146Z

11142A

11142Z

12142A

12142Z

13142A

13142Z

14142A

14142Z

10142A

10142Z

11138A

11138Z

12138A

12138Z

13138A

13138Z

14138A

14138Z

9138Z

10138A

10138Z

11134A

11134Z

12134A

12134Z

13134A

13134Z

14134A

14134Z

9134A

9134Z

10134A

10134Z

11130A

11130Z

12130A

12130Z

13130A

13130Z

14130A

14130Z

8126Z

9130A

9130Z

10130A

10130Z

11126A

11126Z

12126A

12126Z

13126A

13126Z

14126A

14126Z

8122A

8122Z

9126A

9126Z

10126A

10126Z

11122A

11122Z

12122A

12122Z

13122A

13122Z

14122Z

8118Z

9122A

9122Z

10122A

10122Z

14122A

8118A

11118A

11118Z

12118A

12118Z

13118A

13118Z

14118A

14118Z

8114A

8114Z

9120A

9120Z

10118A

10118Z

11114A

11114Z

12114A

12114Z

13114A

13114Z

14114A

14114Z

8110Z

9108A

9108Z

10114A

11110Z

12110A

12110Z

13110A

13110Z

14110A

8106Z

9106A

9106Z

10110A

11106Z

12106A

12106Z

13106A

9104Z

10106A

9166A

8154Z

9162A

8150A

8150Z

9154A

8146A

8146Z

8142A

11158Z

9162Z

10162A

9158Z

10158A

9154Z

10154A

10154Z

9150A

9150Z

10150A

10150Z

8142Z

9146A

9146Z

10146A

8138A

8138Z

9142A

9142Z

8134A

8134Z

9138A

8130A

8130Z

8126A

8102Z

9104A

10114Z 10110Z 10106Z

9102A

9102Z

10102A

10102Z

11110A 11106A

12162A

12162Z

12158A

13106Z

14158A

14102A

14102Z

12098A

12098Z

13098Z

14098A

14098Z

12094A

12094Z

13094A

13094Z

14094A

14094Z

12090A

12090Z

13090A

13090Z

14090A

14090Z

12086A

12086Z

13086A

13086Z

14086A

14086Z

11082Z

12082A

12082Z

13082A

13082Z

14082A

14082Z

11078A

11078Z

12078A

12078Z

13078A

13078Z

14078A

14078Z

11074A

11074Z

12074A

12074Z

13074A

13074Z

14074A

14074Z

11070A

11070Z

12070A

12070Z

13070A

13070Z

14070A

14070Z

11066A

11066Z

12066A

12066Z

13066A

13066Z

14066A

14066Z

11094A

11094Z

11090A

11090Z

11086A

11086Z

11082A

12102A

8098A

8098Z

8094A

8094Z

9098A

9098Z

10098A

10098Z

8090A

8090Z

9094A

9094Z

10094A

10094Z

8086A

8086Z

9090A

9090Z

10090A

10090Z

8082Z

9086A

9086Z

10086A

10086Z

9082A

9082Z

10082A

10082Z

9078A

9078Z

10078A

10078Z

9074A

9074Z

10074A

10074Z

9070A

9070Z

10070A

10070Z

9066A

9066Z

10066A

10066Z

9062A

9062Z

10062A

10062Z

11062A

11062Z

12062A

12062Z

13062A

13062Z

14062A

14062Z

10058Z

11058A

11058Z

12058A

12058Z

13058Z

9058Z

10058A

13058A

9058A

14058A

14058Z

9054A

9054Z

10054A

10054Z

11054A

11054Z

12054A

12054Z

13054A

13054Z

14054A

14054Z

9050Z

10050A

10050Z

11050A

11050Z

12050A

12050Z

13050A

13050Z

14050A

14050Z

10046A

10046Z

11046A

11046Z

12046A

12046Z

13046A

13046Z

14046A

14046Z

10042A

10042Z

11042A

11042Z

12042A

12042Z

13042A

13042Z

14042A

14042Z

10038A

10038Z

11038A

11038Z

12038A

12038Z

13038A

13038Z

14038A

10034Z

11034A

11034Z

12034A

12034Z

13034A

13034Z

14034A

8078Z

8074A

8074Z

8070A

8070Z

8066A

8066Z

8062A

8062Z

8058A

8058Z

8054A

8054Z

8050A

8050Z

8046A

8046Z

8042A

8042Z

8038A

8038Z

8034A

8034Z

9034A

9034Z

10034A

8030A

8030Z

9030A

9030Z

10030A

10030Z

11030A

11030Z

12030A

12030Z

13030A

13030Z

14030A

14030Z

8026A

8026Z

9026A

9026Z

10026A

10026Z

11026A

11026Z

12026A

12026Z

13026A

13026Z

14026A

14026Z

8022A

8022Z

9022A

9022Z

10022A

10022Z

11022A

11022Z

12022A

12022Z

13022A

13022Z

14022A

14022Z

8018A

8018Z

9018A

9018Z

10018A

10018Z

11018A

11018Z

12018A

12018Z

13018A

13018Z

14018A

14018Z

8014A

8014Z

9014A

9014Z

10014A

10014Z

11014A

11014Z

12014A

12014Z

13014A

13014Z

14014A

14014Z

8011A

8011Z

9011A

9011Z

10011A

10011Z

11011A

11011Z

12011A

12011Z

13011A

13011Z

14011A

14011Z

9050A 9046A

9046Z

9042A

9042Z

9038A

9038Z

9009A

10009A

11009A

12009A

XL Sea Terrace

Central Sea Terrace

SAE

Sweet Aft Suite - Even Bigger Terrace

The Sea Terrace

SAP

Sweet Aft Suite - Pretty Big Terrace

Ltd View Sea Terrace

Solo Sea View

The Sea View

Crew Areas

Solo Insider

Sailor Areas & Corridors

The Insider

¤ Sleeps 4; Includes both an extra lower bed and a pullman bed Circular Stairs

13009A

15291Z

15283A

15283Z

15275A

15275Z

Sun Club Café Outdoor Eatery

The Tune Up

The Scene Exclusive Event Space

Mani-Pedi + Medi Spa

Pool

Aquatic Club Poolside Oasis

Aquatic Club Bar

Sun Club Bar Sun Club

Gym & Tonic Bar

Sun Worship Sanctuary

Well-being Pool

B-Complex Burn + Bike

B-Complex Build + Balance

Gym

Bike Studio

Balance Studio

Training Camp Group Fitness

The Galley

Market-style Food Hall

14106Z

13102Z

13098A

11098Z

15291A

14110Z

14106A

13102A

11102Z

11098A

15299Z

15299A

14158Z

12102Z

11102A

15315Z 15307A

14178Z

14174A

10166Z

8162Z

8154A

Seriously Suite Sweet Aft Suite - Biggest Terrace

Stairs

13254A

8214A

Sleeps 3; Includes an extra lower bed

Accessible Head

12249A

12255Z

8218A

SAB

12255A

14310A

13270Z

12219A

8009A

11230Z

10234A

8078A

Glamorous Steak & Seafood Restaurant + Martini Bar Access from Deck 7

11230A

9230Z

8082A

The Dock

10238Z

13258A

11234Z

9234Z

8102A

The Wake

10242Z

11238Z

9238Z

8106A

Casual Mediterranean & Bar

10242A

11242Z

9230A

8110A

The Dock House

9242Z

11234A

9234A

8158A

The Loose Canon

11238A

13262A

13198M

Sip

Help Desk

11246Z

11242A

9238A

8194A

Thoughtfully Sourced Coffee

9242A

11246A

8222Z

8186A

Casual Eatery Serving… Pizza

10246Z

11250Z

8226Z

8198A

Grounds Club

10250Z

10246A

11250A

13266A

14314Z

14038Z

Sports Area The Runway

Jogging Track

Gunbae Lively Korean Barbeque Restaurant + Soju Bar

Adult Playground

14034Z

The Athletic Club Bar

The Net

The Perch Outdoor Yoga Studio

Suspended Catamaran Net

14009A

The Athletic Club

Social Insider

Accessible cabin

Ambulatory cabin

= Connecting cabins

No hammock

VVG00002-0119

Necessities Shop

10254Z

10250A

9246Z

11254Z

8230Z

8190A

The Pizza Place

10254A

9250Z

9246A

11254A

13270A

14314A

15315A

Boxing Ring

Sailor Services

High Street

9254Z

9250A

11258Z

14318Z

14184M

5162Z

9254A

11262Z

13274Z

14322Z

14318A

14044M

5166Z

10258Z

11266Z

11258A

13278Z

13274A

14326Z

14322A

14042M

5170Z

10258A

11270Z

11262A

8222A

8202A

Scoop Shop

9258Z

11270A 11266A

13282Z

13278A

13176M

Tender Boarding

Atrium

10262Z

10274Z

13286Z

13282A

13180M

5174Z

The Roundabout Lick Me Til Ice Cream

10262A

10278Z

13286A

13178M

5178Z

9262Z

10274A

12188M

5182Z

10266Z

10278A

12186M

Cave Bar

5186Z

10270Z

10266A

11274Z

12190M

5190Z

On the Rocks

10270A

9266Z

11278Z

11274A

8226A

8202M

5194Z

9270Z

11282Z

11278A

8230A

8206M

5198Z

Chart Room

Sailor Help & Support

8204M

Redemption Spa

Future Voyage Sales Lounge

8188M

5202Z

8186M

Squid Ink Booty Free Shop Stubble + Groom Dry Dock

5206Z

9274Z

9270A

11286Z

11282A

10238A

8184M

5210Z

9278Z

9274A

11286A

14330Z

14326A

14182M

8238Z

9278A

10294Z

14330A

14186M

8242Z

10282Z

13268M

8246Z

10286Z

10282A

13266M

9258A

10290Z

10286A

9282Z

13264M

8250Z

10290A

9286Z

13262M

8250A

8258M

5230Z

8256M

9262A

8260M

8254Z

10294A

9290Z

9282A

14334Z

Private Hideaways

12285Z

12279A

9294Z

9290A 9286A

12298A

14334A

The Cabanas

12285A

8254A

8234Z

12358Z

9294A

5234Z

8234A

12358A

13290Z

5234M

Get Lost

12360A

13294Z

13290A

5234A

8238A

12360Z

13294A

12290Z

9266A

8242A

12356M

12294Z

12290A

8258Z

8246A

12354M

12294A

11290Z

8258A

Record Shop

11368A

11294Z

11290A

10298Z

5238Z

Local Tap Room

11366Z

11294A

10302Z

10298A

5242Z

Voyage Vinyl

11368Z

10306Z

10302A

9298Z

5246Z

Draught Haus

11366A

10306A

9302Z

9298A

5250Z

Daily Essentials

10364M

9306Z

9302A

5238M

Neccessities Shop

11362M

9306A

12298Z

13298A

5242M

5218Z

13298Z

11298Z

5246M

5222Z

13302Z

11302Z

11298A

5250M

5226Z

13306Z

13302A

11306Z

11302A

10310Z

5238A

5218A

13306A

12302Z

11306A

10314Z

10310A

5242A

5222A

12306Z

12302A

10318Z

10314A

5246A

5226A

12306A

10318A

5250A

5230M

13310Z

9310Z

The Manor

8262Z

13310A

13258M

8266Z

12310Z

9314Z

Alluring Nightclub

8262A

12310A

13260M

8270Z

8266A

13314Z

13248M

8270A

13318Z

13314A

9318Z

5254Z

Gaming and Lounge

13322Z

13318A

13246M

8274Z

13326Z

13322A

12318Z 12314Z

13244M

8278Z

8274A

13326A

12322Z

12322A

13242M

8282Z

8278A

11310Z

12326Z

12326A

12318A 12314A

13240M

8286Z

8282A

11310A

13330Z

12330Z

13238M

8286A

10322Z

VIP Sundeck + Bar

13330A

12330A

9310A

5258Z

Alluring Nightclub

11314Z

15331Z

Richard’s Rooftop

9314A

5262Z

The Manor

11318Z

11314A

12334Z

9318A

5262M

The Casino

11322Z

11318A

10326Z

12338Z

12248M

8290Z

11322A

10330Z

12342Z

12338A

12246M

8294Z

8290A

11326Z

10334Z

10330A

12342A

12244M

8298Z

8294A

11326A

10334A

15331A

12346Z

12334A

12238M

8298A

11330Z

15339Z

12350Z

12242M

8302Z

10344M

10322A

11342M

9322Z

10338Z

11330A

12346A

12240M

8306Z

8302A

10374Z

9322A

10338A

11334Z

11238M

8306A

10376A

10326A

11338Z

11242M

8310Z

10376Z

9326Z

11342Z

11334A

15339A 12354Z

12350A

11346Z

11338A

11240M

8310A

10374A

9330Z

9326A

5258M

5214Z

Elevator

9334Z

9330A

5254M

5230A

‡ Sleeps 1

9338Z

9334A

5254A

5262A

9338A

12354A

11350Z

11342A

11232M

8314Z

5258A

5266A

Tender Boarding

8318Z

8314A

11354Z

11236M

5266Z

8318A

11362Z

11358Z

11182M

5266M

10342Z

11346A

11180M

5270Z

10342A

11350A

11178M

5274Z

5270M

9342Z

10190M

5278Z

5274M

9342A

9346A

10188M

5278M

5274A

Private Karaoke

10346Z

9350A

10362Z 10358Z

10186M

5282Z

5278A

5270A

The Groupie

5286Z

10350Z

10346A

9354A

8338Z

9184M

5284M

10354Z

10350A

9346Z

8342Z 8334Z

9182M

5282M

5282A

Flex Event Space

Champagne Lounge

5286A

5290Z

The Den

10354A

9350Z

9358A

11234M

8322Z

5294Z

9354Z

9362A

8346Z

10264M

8326Z

8322A

5298Z

10372M

8326A

5302Z

10370M

5306Z

5302A

10352M

5306A

10358A

8350Z

10262M

8330Z

10362A

9358Z

8350A 8346A

10260M

8330A

9384M

5310Z

9382M

5310A

9366M

8334A

9364M

8338A

5314Z

11358A 11354A

9362Z

9366A

11362A

10370Z

10366Z

10370A

10366A

8354Z

9362M

8342A

5318Z

5314A

9374Z 9366Z

8358Z

8354A

9360M

5322Z

5318A

9382Z

9378Z

9370Z

9370A

8358A

9270M

5322A

9374A

9386Z

9268M

5326Z

9378A

9266M

5330Z

5326A

5288M

5330A

5292M

5334Z

9382A

9180M

Live Performance Space

8362Z

5334A

5290A

Medical Center

Live Performance Space

8362A

5338Z

5294A

Tender Boarding

The Red Room

8366Z

5338A

5298A

Tender Boarding

The Red Room

8370Z

8366A

10350M

9386A 9388A 8370A

‘ON US’ INCLUSIVES

MEGA ROCKSTAR QUARTERS

CABIN BATHROOM BALCONY ROCKSTAR LIVING MEGA ROCKSTAR LIVING

INSIDER

SWEET AFT SUITE

XL SEA TERRACE

CENTRAL SEA TERRACE

THE SEA TERRACE

LTD VIEW SEA TERRACE

SOLO SEA VIEW

THE SEA VIEW

SOLO INSIDER

THE INSIDER

SOCIAL INSIDER

✓

POSH SUITE

ALL FOOD INCLUDED

✓

UNLIMITED WIFI

✓

ALL GRATUITIES

✓

ESSENTIAL DRINKS

✓

GROUP FITNESS CLASSES

✓

GLAM AREA

SEA VIEW

SERIOUSLY SUITE

FAB SUITE

SENSORY MOOD LIGHTING

SEA TERRACE

CHEEKY CORNER SUITE

MASSIVE SUITE

BED TYPE

ROCKSTAR QUARTERS

GORGEOUS BRILLIANT SUITE SUITE

EURO KING EURO KING EURO KING EURO KING EURO KING EURO KING EURO KING EURO KING

SEABED

SINGLE

SEABED

SINGLE

SEABED

4 SINGLES

✓

WINDOW SEAT

XL BED

✓

ADDITIONAL FEATURES

MUSIC & LIVING ROOM

LIVING ROOM

LOUNGE AREA

XL BATHROOM

ROOMY RAIN SHOWER

✓

SHAMPOO, CONDITIONER, BODYWASH

✓

LARGE MARBLE BATHROOM

✓

PLUSH ROBES

✓

BALCONY WITH TERRACE HAMMOCK

✓

BALCONY CHAMPAGNE TABLE

✓

BALCONY PEEK-A-VIEW SHOWER

✓

24/7 ROCKSTAR AGENT SERVICE

✓

SOMETHING TO SIP ON, WITH A COMPLIMENTARY, CURATED BAR IN YOUR ROOM

✓

ACCESS TO RICHARD’S ROOFTOP

✓

EARLY BOOKING AND PRIORITY ACCESS TO BOOKABLE EXPERIENCES

✓

VIP TERMINAL ENTRANCE

✓

LOCATED AT THE CENTER OF EVERYTHING — ON DECK 15

✓

PRIVATE TRANSFER TO AND FROM THE SHIP

✓

BOTTOMLESS IN-ROOM BAR

✓

DRINKS PRICED UNDER $25 ARE COMPLIMENTARY WITH YOUR DAILY BAR TAB

✓

25% DISCOUNT ON DRINKS PRICED $25 AND ABOVE

✓

TWO COMPLIMENTARY BOTTLES OF WINE (EACH UNDER $90), AND 25% OFF ALL BOTTLES OF WINE AFTER

✓

DAILY ACCESS TO THE THERMAL SUITE AT REDEMPTION SPA

✓

PREMIUM WIFI IN THE CARIBBEAN

✓

A DEDICATED ROCKSTAR AGENT AT YOUR SERVICE

✓

PEEK-A-VIEW OUTDOOR SHOWER

✓

GAME CONSOLE

ROCKSTAR QUARTERS

CABINS

MASSIVE SUITE

FAB SUITE

POSH SUITE

GORGEOUS SUITE

XL SEA TERRACE

CENTRAL SEA TERRACE

THE SEA TERRACE

LTD VIEW SEA TERRACE

LOCATION

15 | FWD

8 - 14 | FWD

8 - 14 | MID

8 - 14 | FWD, AFT

8 | FWD, MID, AFT

OCCUPANCY

Up to 4

Up to 3

Up to 4

112

524

416

INTERIOR SQ FT

830

689

572

396

225

185

TERRACE SQ FT

1317

261

174

FLOORPLAN

QUANTITY

BRILLIANT SUITE

CHEEKY CORNER SUITE

SERIOUSLY SUITE

SWEET AFT SUITE

SOLO SEA VIEW

THE SEA VIEW

SOLO INSIDER

THE INSIDER

SOCIAL INSIDER

LOCATION

14 | MID

8 - 14 | AFT

12 | MID

8 - 14 | AFT

9, 12 | FWD

5, 9 - 12 | FWD, MID

5, 8, 11 - 14 | MID

5,9-14 | FWD, MID, AFT

5 | MID

OCCUPANCY

Up to 4

Up to 2

Up to 3

Up to 4

FLOORPLAN

QUANTITY

INTERIOR SQ FT

396

311

284

236

130

190

106

177

TERRACE SQ FT

304-537

180-425

Circles, Charters and Incentives

Running Circles around groups Bachelor or Bachelorette party? Yoga group getaway? Work team building? Send your Sailors to sea with their posse as Circles. A Circle is a group with a minimum of 10 cabins on the same sailing, with a maximum of 150 Sailors. Existing bookings on the same sailing can join a Circle or start a new one at any time, up to 14 days before the Voyage. Once names and deposits are made on at least 10 cabins, more cabins can be added, but the cut-off remains 14 days prior to sailing.

Our onboard credit offer for Circles: RockStar Quarters: $200 Sailor Loot Sea Terraces: $100 Sailor Loot Insiders & Sea Views: $50 Sailor Loot

Over $600 in value per person is always included:

Plus, Circle Leaders (that’d be you, First Mate) are rewarded for their work in forming a Circle with a choice of Circles booking bonus: Complimentary cabins: For every 10 fully paid cabins, voyage fare on the 11th is free. The only limit to this is our ship, so if your Circle fully pays for 20 cabins, that’s two extra cabins with free voyage fare. 50 cabins? 5 extra. Use the cabins for yourself, for prizes, or to gift others the trip of a lifetime. OR Commission bonus: Score an extra 2% bonus commission on top of the 16% for paid cabins, making your commission a total of 18% on voyage fare. That goes for the entire group of cabins; there is no cap on this bonus commission. And you’ll still earn 10% on all pre-voyage sales, like Shore Things and Bar Tab. As far as payment, a Circle can now hold a minimum of 10 cabins for 30 days before providing deposits and Sailor names, so long as it’s outside of the final payment date, which comes 120 days prior to the Voyage. Inside of those 120 days, Circles can continue to form, but Sailor names and full payment are due at the time of a cabin booking. If a Sailor cancels between 120 and 45 days prior to the voyage, they will receive a 50% FVC. How to set up a Circle: For you and your Sailors, Circles are a win-win and — score! — easy to set up. Start by booking cabins like normal, and then contact Sailor Services to connect them in a Circle and choose your reward. 55

Pre-arranged parties (and more!) for Circles Circles benefit from so much, including the opportunity to pre-arrange special experiences before the voyage, like organized group dining, shore excursions, cocktail parties, and out-of-the-box experiences.

GROUP DINING

How does Circles group dining work? Circles have the ability to prearrange group dining experiences. Group dining can be held between 120 to 60 days prior to sailing based on availability. 15 Sailors or less The group can dine all together at the same time. We will coordinate with our dining experts to see what nights best fit their schedule and desired restaurant. 16 Sailors or more For groups larger than 16 Sailors, we can still enable the group to dine together but we will stagger the group’s arrival times by 15-30 minutes. For example, the first wave of Sailors will arrive at 6:30pm, the next at 6:45pm, 7:00pm, and so on…

SHORE EXCURSIONS

There are some experiences you only dream about and there are those you didn’t know you needed — until they’re right in front of you. Our Shore Things are the perfect balance of both. Circles groups can set up and organize Shore Things ahead of time. “Shore Things” is our term for shore excursions but, as always, we do things The Virgin Way. Our Shore Things are definitely not your average “stock tour” kind of experiences. Each one connects Sailors to paths less traveled, providing access to unexpected and uplifting local culture and discovery.

Tips & Tricks

Keep in mind that our booking window for dining reservations opens up 60 days (for RockStar and Mega RockStar Sailors) and 45 days (for all other Sailors) in advance. Once the regular booking window opens up, it could become a little tricky to block off the dining space for a group. Be sure to have the group leader tell your Circle group when their group dining is scheduled, to avoid an overlap of conflicting plans.

COCKTAIL PARTIES

Celebrate with sangria through sunset, bond with beers during a bon voyage, or toast to a perfect tan and smooth seas on a sailing day. A cocktail party is a perfect event for Circles to come together, and we’ve got both private and semi-private venue options as well as flexible pricing to craft the perfect soiree with sips.

1-HOUR COCKTAIL PARTY Price Per Person $25

Package Standard

Beverage Type Beer & Wine

$35

Premium

Spirits, Cocktails, Beer & Wine

VENUES & CAPACITIES:

Private • The Loose Cannon - Deck 7 MID (Recommended Group Size: 20) • The Galley Outdoor - Deck 15 AFT (Recommended Group Size: 100) Semi-Private • Sip Lounge - Deck 7 FWD (Recommended Group Size: 30) • The Dock House - Deck 7 AFT (Recommended Group Size: 30) • Draught Haus - Deck 7 MID (Recommended Group Size: 50) • The Social Club - Deck 7 AFT (Recommended Group Size: 80) • ½ The Dock - Deck 7 AFT (Recommended Group Size: 100) • The Athletic Club - Deck 16 AFT (Recommended Group Size: 150) **Please note that all venues are subject to availability and are at the discretion of the shipboard operation

2-HOUR COCKTAIL PARTY Price Per Person $40

Package Standard

Beverage Type Beer & Wine

$50

Premium

Spirits, Cocktails, Beer & Wine

OUT-OF-THE-BOX EXPERIENCES

Want to take your Circle on a bar crawl across the ship? Maybe share a fun learning experience around the art of cocktails and photography? The sky (and the sea) is the limit for Circles! 57

Charters and Incentives Inspired by the allure of yachting and the romance of the open ocean, we’ve created our very own boutique hotel at sea — with no kids and no ordinary experiences. We offer an incomparable opportunity for hosting your Sailor’s incentive voyage, or for a complete takeover of the ship with a charter.

THE VOYAGES

Our mid-size, yacht-inspired ships offer sailings in the Caribbean from Miami and San Juan, and in the Mediterranean from Barcelona and Piraeus (Athens). Everywhere we go, we’ve designed an elevated and intimate experience that inspires personal and experiential connection.

THE ENTERTAINMENT

Swapping classic Broadway productions for exhilarating, contemporary and immersive entertainment, your Sailors have the opportunity to experience a festival-like lineup of shows and happenings. Our shows have been developed by the world’s most talked-about producers, directors, choreographers and artists; they're our Creative Collective. Their shows push boundaries, explore untold stories, and cultivate experiences that aim to transform and inspire.

THE DINING

In partnering with famed restaurateurs and Michelin-starred chefs, we’ve ditched buffets and pre-set dining times to bring your Sailors made-to-order food and leisurely brunches from our 20+ unique eateries — with a bar in every specialty one. All the food is ‘On Us’ — meaning no exclusive spots you have to pay to get into. From steakhouses and Korean BBQ to a test kitchen and an international food market, all the food your client’s hearts desire is always included.

THE EXPERIENCE

Every sailing includes $600 in extras, like dining at 20+ eateries (all made-to-order and with menus by Michelin-starred chefs), unlimited WiFi, essential drinks, all gratuities, and group fitness classes. No nickel-and-diming and no surprise bills means the good times can flow. Our experiences aim to connect your Sailors — to ideas, people, places, and (seafaring) paths they never thought to wander.

Offers

On Us

Once you’re on board, it’s On Us. Every sailing always includes extras of over $600 in value. That means dining at our 20+ eateries, essential drinks, unlimited wifi, all gratuities, and unlimited group fitness classes. It’s all of the incredible experiences, without the neverending extra fees and fine print.

Bar Tab Bonus It pays to pre-pay. Bar Tab is onboard credit for Sailors to use on any and all beverages not already included in the voyage fare. Bar Tab gets your Sailors (and their friends) what they want, where and when they want it, including non-alcoholic options like specialty coffees, pressed juices and smoothies. There are no limits; not all Sailors in a cabin have to have a Bar Tab, and Sailors can buy as many $300 Bar Tabs as fits their fancy, so long as they purchase them at least 48 hours prior to sailing. However a Sailor purchases a Bar Tab pre-voyage, First Mates earn 10% commission on each $300 Bar Tab. Plus we’ll top off your Sailor with an extra $50 on their $300 bar tab.

Sail With Friends Extra onboard credit is on deck. It’s a solid win-win situation when your Sailors share their voyage with their friends. Not only will they make memories together on a vacation unlike any other, but the referrer receives $50 in onboard credit (per cabin) for every friend they refer who books on their voyage, while their Sailors also get $50 in onboard credit. And, when those friends book through you, it’s really a win-win-win. 63

10% Pay in Full Discount A reward for bookings paid in full Seal the deal with your Sailor by sharing that voyages paid in full at the time of booking receive 10% off voyage fare. The discount is 10% off voyage fare shown on the summary page, after any discounts. For a booking to be eligible for the 10% Pay in Full Discount, it must be: • Made 180 days out from sail date • Fully paid—the entire invoice amount including voyage fare plus taxes and fees—within two hours of starting the reservation. (For paid in full bookings, the Sailor will not receive a hold email.) View a video walk-through. For combinability with other discounts or promotions and other details, see Terms & Conditions. 64

Book Early and Save One simple trick for saving up to 10% off voyage fare. Sailors who secure their voyage (way) ahead of time get rewarded for it, with 5-10% off the voyage fare when booking at least 121 days before their sail date:

• 180+ days out from sailing: 10% off • 179-121 days out from salling: 5% off Decisive Sailors benefit even more, as the Book Early and Save discount can be combined with the Pay-in-Full discount for a truly incredible deal that will keep them coming back to you.

Book now. Pay over time with Uplift.* Your Sailors can book the Voyage of a lifetime now, but take their time with the total. We’re now offering Uplift Pay Monthly, which lets Sailors chart the course to an extraordinary vacation, while allowing them the flexibility to pay over time. They can choose the cabin they want, with the view they want, and the payments they want. Call us today to learn more about how your Sailor can set up monthly cruise payments.* *North America only. Terms are based on credit score and other factors and may vary. Not everyone is eligible, and some states are not served, including IA and WV. Applicants are subject to approval by Uplift Canada. Loans issued by CBW Bank, Member FDIC. Privacy Policy. Terms of Use.

First Mate Booking Policies

Booking Policies Commission & Booking

What

When

COMMISSION PAYMENT THROUGH PAYMODE-X

EXCLUSIONS

We partner with Paymode-X, the fastest growing settlement network for commission payment. Commission payments are issued through Paymode-X every two weeks.

Commission will not be paid for anything that Sailors purchase on board the ship, other than a future voyage.

If your Agency is currently enrolled with Paymode-X, please call (+1) 877 443 6944 in North America or (+44) 0800 068 0313 in the UK, or email MemberServices@paymode-x.com to activate your account. If you do not have an established account with Paymode-X, please visit paymode.com/ commissionpayments and follow the instructions to register so you may begin receiving electronic commission payments. If you require assistance to set up your Paymode-X account, please call the Paymode-X Enrollment team at (+1) 866 252 7366.

PROTECTION

MODIFIED & CANCELED BOOKINGS If a Sailor pays a deposit but cancels before final payment (120 days): • The deposit will convert to a FVC valid one year from the original booking date. • Commission will only be paid at the final payment of booking in which credit was used. • If the deposit is never used, the commission will not be paid. If a Sailor cancels after final payment was made (less than 120 days): • No recall or change to commission paid. • If the cancellation is between 119 and 45 days* before sailing, your Sailor will receive a non-commissionable Future Voyage Credit (FVC) for their voyage fare. Taxes and fees are refunded to your Sailor. • If the cancelled booking is part of a Circle, the Sailor will receive a 50% FVC if the cancellation occurs between 119 and 45 days before sailing. If the cancellation comes 44 days or fewer before sailing, no FVC will be issued. *This follows the final cancellation timeframe of the booking.

•

• •

•

Virgin Voyages will protect the original commission if and when any change to a booking due to overbooking by Virgin Voyages results in a reduction in ticket fare or a refund to the Sailor. If a lower ticket price is offered for the exact cabin category purchased within the same voyage, Virgin Voyages will honor the lower price, upon request, if the request is made before final payment. Commission will be paid based on the adjusted ticket price if the ticket price is reduced. If a lower ticket price is offered for the exact cabin category purchased within the same voyage after final payment has been made, Virgin Voyages will offer an upgrade or some other value add item to the Sailor for the difference in price. A guarantee category (Lock It In Rate) of any cabin type offered at a lower price is not considered a lower price of the exact cabin category purchased.

FUTURE VOYAGE SALES “MY NEXT VIRGIN VOYAGE” •

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Commission on the new booking, which is made by a Sailor while on board, will be automatically paid to the First Mate, unless the Sailor indicates that a different method of booking is preferred. First Mate will be notified of the sale and the commission that will be paid at final payment. When a general voyage deposit is sold onboard, the First Mate will be notified via e-mail of the sale, to assist with converting the deposit to an actual ship and voyage date. *These policies are not valid for tour operators.

Servicing First Mate Bookings SAILOR SERVICES CREW • •

Can modify bookings for Sailors of a First Mate only if it has no financial impact. If they wish to cancel or make any changes that will have a financial impact, the Sailor must do so through their First Mate.

TRANSFERS •

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Bookings can be transferred from Virgin Voyages to First Mate / First Mate to First Mate / First Mate to Virgin Voyages at the request of the Sailor for any reason within 30 days of original booking and before final payment is made. Requests can be initiated by the First Mate if booking ID, ship, voyage date and all names are provided.

FUTURE VOYAGE CREDIT (FVC)

Sailors may cancel up to 45 days prior to sailing and they will receive FVC. For bookings made prior to or on June 30, 2021, Sailors may cancel up to 48 hours prior to departure to receive FVC.

FINAL PAYMENT

Final payment due date is 120 days prior to sailing. Bookings not paid in full by the Final Payment date will be canceled and funds paid will convert to an FVC.

For any other questions related to First Mates policies, contact First Mates Support at FIRSTMATES@VIRGINVOYAGES.COM

Our Sales Crew CONTACT US Email: FIRSTMATES@VIRGINVOYAGES.COM Drop Us a Line on FIRSTMATES.COM

CALL THE INSIDE SALES CREW USA & CAN: (833) VV SAILS UK: (+44) 800 368 8962 AUS: (+61) 1 800 491 729

CALL SAILOR SERVICES CREW USA & CAN: (+1) 800 430 5308 UK: (+44) 800 368 8912 AUS: (+61) 800 314 569 Charter & Incentive Inquiries: 72

CHARTERSANDINCENTIVES@VIRGINVOYAGES.COM

NORTH AMERICA TEAM

Diana Block-Garcia

Jessica Fleisher

Kelly Popovski

Sabrina Newman

Logan Joehl

John Diorio

Julia Glick

Tamika Bloodworth

SVP, Sales, Revenue, and Destinations

AVP, Sales, Strategy, and Distribution

Sr Manager, Charters, Incentives & Onboard Sales

First Mate and Trade Engagement

Charter and Incentive Sales

Vice President, North American Sales

Sales Manager, South Florida

Sales Manager, Central Florida

Angela Garner

Kristy Giragosian

Rosalynn Domdom

Danielle Manegio

Joelle Remy

Lauren Harris

Lindsey Wagner

Sales Manager, Western Florida

Sales Manager, South

Sales Manager, Mid-Atlantic

Sales Manager, Northeast & E. Canada

Sales Manager, Midwest & W. Canada

Sales Manager, South Central & Mountain

Sales Manager, West 73

UNITED KINGDOM TEAM

Shane Riley

Luke Day

SJ Walker

Andrea Jones

Vice President, International Sales

National Training Manager

Sales Manager, Central

Sales Manager, South

Jenny Lyons

Layla Davies

Jack Atherton

Kerry Buchanan

Sales Manager, North

Business Development Executive, North

Business Development Executive, South

Brilliant Support, Learning Development Team

AUSTRALIA TEAM

Sharon Hando

National Sales Manager

Clare Wheeler-Smith Sales Manager

Rachel Javier

MaryLuz Escandor

Sales Manager

Senior Inside Sales Coordinator

FIRST MATES SUPPORT

Caryn Bugarsky Manager, First Mate Support

Jelena Richardson

Cynthia Beeston

Cheryl Jiffo

Lindsey Girardi

Learning Development Representative

Jenelle Forbes Brilliant Support

Ed McMullin Brilliant Support