The Virginia Independent News A VIADA Publication © Virginia Independent Automobile Dealers Association 4700 Thoroughgood Square Virginia Beach, VA 23455-4043 757.464.3460 | 800.394.1960 Fax: 757.460.1346 E-mail: email@example.com www.viada.org Lois Keenan Executive Director firstname.lastname@example.org Peter Iaricci Trainer/Consultant email@example.com Tina Allman Auction Representative firstname.lastname@example.org Madison Ellis Office Manager/Bookkeeper email@example.com Stephanie Hand Publications firstname.lastname@example.org Kristen Lucia Membership email@example.com Vickie London Office Assistant firstname.lastname@example.org VIADA OFFICERS 2011-2012 Chairman of the Board - John Porter President - Gail Davis President Elect - LexaLynn Hooper Vice Presidents - Howard Kershaw Alivin Melendez Donald Boucher, Jr. Secretary - Bobby Steele Treasurer - Rodney Williams The statements and opinions expressed herein are those of the individual authors and do not necessarily represent the view of the Virginia Independent Automobile Dealers Association. Likewise, the appearance of advertisers, or their identification as members of VIADA, does not constitute an endorsement of the products or services featured.
It’s Time For
C o lu m n s
5 From the President: Gail Davis
5 David Boling Retires After 28 Years of Service to VIADA 7 Executive Director’s Notes: Lois Keenan 10 VIADA Ladies Auxiliary
10 VIADA’s Modernization Fundraiser (Thermometer) 12 Around the Commonwealth
Volume 33 Number 3 • Summer 2012
14 Convention Activities
16 Convention Schedule of Events
17 Convention Registration and Information 20 VIADA 2012-2013 Slate of State Officers 20 VIADA Honors Select Partners 21 Member Bulletin Board
Symbol of Quality
22 VIADA Member Renewals 23 VIADA New Members
25 Past Presidents Column: Wanda Lewark 26 VIADA’s PAC Contributers
26 Dealer Recertification Course 29 Tracy Myers Infomation
F e at u r e s
6 Unrepaired Recalls on Used Cars 9 A Word to the Wise
18 Federal Advocates Inc.
24 Five Items That Can Keep Your Computers From Ruining Your Business
28 Once Again, Know Your Customer 30 The Internet Corner
SUMMER 2012 | THE VIRGINIA INDEPENDENT NEWS |
It's time for Convention!