EFQMRecognitionBook2015  IfyouhadtostartagainwiththeEFQMExcellenceModel,whatwouldyoudodifferently? 

TheEFQMModelhelpsorganisationstodevelopfurtherandtostarttheirjourneytowardsexcellence. Fromtheverybeginning,theclearcommitmentofourentiremanagementteamtostrikingthispath hasbeen–andstillis–crucialtotheprocess.EFQMisnotsimplyamodel;asweseeit,EFQMandthe journeytowardsexcellenceareamindsetthathastotakeholdthroughouttheentireorganisationto ensure continuous learning and consistent further improvements. This has proven to be the right approachforus,andwewouldnotchangeitifweweretostartover.  VoiceofPeople

VoiceofBusiness



Resultsfromthestaffsurveyonperceptionofthedirectsuperior.



HoursperVehiclecomparedtootherOEMs.

Leadership is the key enabler for realising the future scenario; this is why it is a top priority at Plant Regensburg.Theperceptionsoftheemployeesindicate that the further development of the understanding of leadership across all hierarchical levels is proving effective.

TheparameterHPV(hourspervehicle)isanindicator oflabourproductivity.Itcomparesthenumberof vehiclesproducedperannumandthemanͲhoursspent tomakethem.Animportantaspectinthiscontextis benchmarkingagainstothercarmakers(seeHarbour Report).Therefore,weconsiderthisparametercrucial inmeasuringourcompetitiveness.

Voiceofsociety

Voiceofcustomer

 

ImageAnalysis–overallresultsofPlantRegensburg.

QualityParameterQZS.

The parameter ‘Overall rating in the image analysis’ showshowsocietyasawholeperceivestheRegensburg plantinitsrolesasindustrialproductionsite,employer, committedpartner,etc.(economical,ecological,social issues).ItisanimportantindicatorfortheBMWplant andprovidesvitalinputtoderivingfurtherinternaland externalactivities.Asagoodcorporatecitizen,itisone of our goals to enjoy an excellent reputation in our businessenvironment.

BMW’s quality parameter QZS (customerͲoriented quality parameter Standard) assesses the delivery quality of our vehicles in terms of their look and feel, among other criteria. To this end, there is a daily internalauditofourfinishedvehicles.Thisindicatoris ofgreatsignificanceasithelpsusproduceanddeliver toourcustomersonlytopͲqualityvehicles–alwayswith thegoalinmindofdelightingourcustomers.

 BMWGroupPlantRegensburg HerbertͲQuandtͲAllee,DͲ93055Regensburg Germany „ www.bmwͲwerkͲregensburg.de „ bmwͲwerk.regensburg@bmw.de

Excellence Awards Award Winner - 2015 

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