Even the longest journey starts with a single step. The EFQM Committed to Excellence is designed to help ensure that first step is a step in the right direction. Many people think that implementing the EFQM Excellence Model is a long, complex and expensive process. However, that isn’t necessarily true. Implementing the Model can be as simple or as complex as you choose to make it.
The Quick Check tool has been specially designed for organisations who have not done a selfassessment before. It takes 1 to 2 hours to complete and checks the maturity of the enablers you already have in place. You also rate how important each of these enablers is to achieving your strategy. At the end of the assessment, the 20 enablers are ranked based on a combination of current maturity and strategic importance. This helps identify the priorities you need to focus on. There are also templates in the tool to help structure and track the progress of the improvement projects you select. Any organisation can be recognised through an assessment based on the EFQM Excellence Model. Recognition schemes are all about celebrating achievement and creating enthusiasm for progress. EFQM assessment is a great way to motivate your people and encourage systematic improvement. It provides a focus for learning and training. External assessments can serve as milestones during a long term programme and demonstrate achievement to your people, suppliers and customers. Some of the benefits of applying for an EFQM Assessment and receiving a Recognition are: Creating enthusiasm for improvement Developing a culture of excellence Receive Independent feedback on your strengths and areas for improvement Improving your competitiveness by focusing on what matters
EFQM's Committed to Excellence is an assessment and recognition scheme that helps you introduce an excellence initiative into your organisation and deliver improved results. It is an action-based learning project that entails identifying, prioritising and implementing improvement projects using the EFQM Excellence Model and RADAR logic. The Project Validation option consists of two stages. In the first, you conduct a simple Self-Assessment against the EFQM Excellence Model, from which you will define 3 improvement plans. In the second stage, an independent EFQM Validator reviews the outcomes delivered from the improvement projects and provides structured feedback. The process has 5 steps and lasts 9 to 12 months:
At the end of the validation, you will receive a feedback report detailing the strengths and opportunities for improvement observed. If you can demonstrate you managed the improvement projects in a structured fashion and you have made clear progress, you will receive the EFQM Committed to Excellence 1 Star recognition.
If you opt for the assessment method, you will need to prepare a short submission document. 2 EFQM Assessors will then spend 1 day on-site to complete 6 themed interviews. They will assess you, and produce a feedback report, against the 9 criteria of the EFQM Excellence Model.
Depending on the score you achieve, you will receive EFQM Committed to Excellence 1 Star or 2 Star recognition.
EFQM has designed a simple way to determine whether you are ready for an assessment. All you need to do is answer the 6 questions below: Do you have…
Strategic Plan: a document that describes the key objectives and supporting actions for your organisation's future activities Management Reporting: a system top management use to review the overall performance of your organisation. Customer Perception: a structured process to collect feedback from customers to gauge their level of satisfaction with your products and services. People Perception: a structured process to collect feedback from people to gauge their level of satisfaction and / or engagement. Process Management: the processes required to deliver your strategic goals have been defined & documented. Sustainability: a policy to ensure the future sustainability of your organisation's business model. If you have answered “Yes” to 4 or more of these questions, you can apply for the Committed to Excellence Assessment. If not, you should consider addressing the questions you’ve answered “No” to. The Committed to Excellence Project Validation option will help structure these projects and ensure they deliver.
We’ve designed the One Day Workshop to help a Management Team with no previous experience of using the EFQM Excellence Model take that first step. In one day. Why make it complicated? During the workshop, through a series of practical exercises, you will: Gain a basic understanding of the EFQM Excellence Model. Understand how to apply it to your organisation. Complete a simple self-assessment of your organisation to establish a baseline. Agree an improvement plan, focused on helping to achieve your strategic goals. It’s a great way to start!